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Wizz Air Discussion
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This company is a joke. I've been trying to get them to confirm their policy regarding peanut allergy! Over the last three months I have called, emailed and even gone to the airport to ask Wizz staff. All I wanted was for them to tell me if I ask for peanuts not to be served on the trolley and if an anouncment could be made asking passengers not to eat peanuts on board. Standard practice on all flights I would have assumed. Their reply was it was up to the cabin staff to decide. I have now cancelled my flights at a cost of £2,100. This company is a complete JOKE. Avoid. robertbentham@hotmail.com
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I called Wizz Air to cancel my flight. I purchased Wizz Flex but there are no credits to my account. How long does this take?
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Hi, I accidentally booked my flight for the wrong day with WizzAir. I realized an hour later and started the process of trying to change the flight. I tried to pay the fee and the page glitched and returned me to the home screen. WizzAir is now telling me that I cancelled the flight but I haven't received an email or refund, and when I try to retrieve the booking it says 'not found'. Can someone help please?
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Hi, have booked 'carry on' bags with wizzair - booking page shows rucksack and small trolley bag as carry on items - but booking details show just rucksack? Can you take small trolly bag as carry on please??
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Dear WizzAir Support Team, On 13 April my husband created an account with this email address: tigranghzaryan.13@gmail.com and we purchased tickets from Brussels to Catania for 2 people for 19 June, and from Rome to Yerevan for 24 June. The thing is that my husband didn't receive any emails from WizzAir with PDF version of ticket confirmations and today he cannot even login his account. When he tries to recover his account by clicking on "Forgot Password" he doesn't receive any to tigranghazaryan.13@gmail.com . Please help us to solve the issue. Just in case here is my email address: gayanegevorgyan0129@gmail.com Thanks, Gayane
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Same here, When I check in, I get: An error has occurred. Please try again. If the error persists, please contact the airline.
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When I check in, I get: An error has occurred. Please try again. If the error persists, please contact the airline.
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My flight was canceled. I want to rebook, but appears "Invalid booking status to rebook". What is this?
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My fly on 7.10.2023 was canceled and the value of tickets is still in your company.After more then 3 months you don't fly to Israel and I saw that in next 3 months you will not fly to here. I want to get the credit to my account back, but cannot find any company email to write to them.
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I cant access the link for the password reset. The link redirects me to the wizz aplication page. What shpuld I do?
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Hi, I tried to find answer everywhere but without success. We are going to fly with Wizz Air this weekend with baby (26 months old) and not take him stroller but baby carrier (back carrier you know for hiking). Are there same rules as for strollers? or do I need to pay extra? What would be the cost? this item is not mentioned anywhere. thank you
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Alessandro : Thieves - they charged our luggage twice even if paid for and shown on the boarding pass.[/QOUTE I had the same problem. Do you know how we could complain about this?
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The worst ever I have seen airline, the check-in agents at the belgrade nikola tesla airport gave me though time and I lost my all flights. Never ever will fly with this airline!
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I m trying to buy a ticket and I can't pay. They reply ` your bank refused the payment ` Anyone know what happened???
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Guest : I'm trying to check-in but on the confirmation page the system keeps changing the my dates backward one day. Ex. My DOB is 1965-03-10 but the system is moving it to 1965-03-09. It's doing this for the documents expiration as well. The agent in the chat hasn't been able to help me. Has anyone else experienced this issue? I don't want to move the dates forward to 1965-03-11 and then have an issue at the airport. Had exactly same issue on website, kept changing my DOB then wouldn't let me check in anyway. Changed the details using the app then was able to check-in. Flying in a few days so fingers crossed.
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I have just returned from a short trip( 5 days) to Torremolinos flying with Wizzair from Gatwick to Malaga ( PNR: IM3C8U ). On the way out the agent we booked with eSky.co.uk was supposed to check us in ( for which we paid extra) but at the last minute said they could not get access to the check in and we were to present ourselves at the Wizzair check in desk at Gatwick and they would check us in, which after some reluctance they did. On the last day of our holiday we, once again,received a last minute message from eSky to say they could not check us in again and we should check in online with Wizzair. Having only a phone with us we eventually got onto Wizzais’s website but we’re told that it was not possible to check in online. So once again we presented ourselves at the check in desk and after some time were told they could not find our booking . They then sent us off to their partner office ( Aviapartners ) to sort it out, they told us that because we had booked through an agency we would have to pay an additional ˆ90. to pay for them to check us in. This was clearly an ambush as we were sent back to the Wizzair desk again and they then had no trouble in checking us in. The most to blame for this nonsense was eSky.co.uk as they were happy to sell us the tickets, the very expensive extra baggage £180 for 2 x 10kg cabin bags plus the extra charge to arrange check in. But bearing in mind that their ( Wizzair ) website said that it was not possible to check in on line it was outrageous that they then had the audacity to ambush us with a check in charge of ˆ90. It is not just about the money it is the tension and distress that this causes which is the most difficult to deal with. Be assured that I will not be so foolish as to book with either Wizzair or eSky .co.uk again in the future. I should perhaps say that we are both over seventy, I an engineer and my wife a company administrator we are both computer literate but perhaps a little slower with online bookings. That said, the modern travel industry is too hard and it is very easy to get into problems which, of course, is virtually impossible to resolve by speaking to a human being.
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Flight number W6 1748 SVG - GDN on 09/06/2023. Wizzair rejected to take responsibility AGAIN for technical reason of their flight delayed? They don't respect European law. They only sent Auto-response to the Customers claiming delay was caused by "extraordinary circumstance".
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Warum kommt Meldung invalid Booking status for rebook bei umbuchen??? Wie kann ich umbuchung machen??
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I'm trying to check-in but on the confirmation page the system keeps changing the my dates backward one day. Ex. My DOB is 1965-03-10 but the system is moving it to 1965-03-09. It's doing this for the documents expiration as well. The agent in the chat hasn't been able to help me. Has anyone else experienced this issue? I don't want to move the dates forward to 1965-03-11 and then have an issue at the airport.
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Try it with another handy! With my iPhone 13 (IOS 16.6) it doesn‘t work (20 hours trial and error, no success). Today I take my old Samsung Galaxy J5 with Androide 7.1.1 and surprise: The Page with the password reset opens! Perhaps special browser or security settings. Good luck!
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i have the same issue as others where I cannot change my password as it keeps taking me to the homepage instead of the right page to change the password. i cannot update my booking
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The password reset link is not working. When I click on the link in the email I am taken to the head of the page and not to the page where I can change my password. I can't update my booking, I've been trying for days now. How long until this bug is fixed?
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Guest : Ospite: Non riesco a reimpostare la password su Wizzair. Il loro collegamento non funziona. Inoltre non riesco ad accedere a Wizzair. Per favore fatemi sapere se avete lo stesso problema e avete trovato una soluzione. Ho lo stesso problema :( e devo prenotare i miei voli oggi.
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it is not correct that he has to spend many euros to talk to someone to solve your malfunction. I'm *
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The link I received via email to change your password doesn't work. the "reset password" link doesn't work. you have to provide the solution to the problem
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Guest : I'm not able to reset aa password on wizzair. Their link doesn't work. I'm also not able to login on wizzair. Please let me know if you have the same issue and found a solution. I have the same issue :( and I need to book my flights today.
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I'm not able to reset aa password on wizzair. Their link doesn't work. I'm also not able to login on wizzair. Please let me know if you have the same issue and found a solution.
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Error checking in on Wizz app ? Booking not found message after uploading passport details ? Help
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Luton to Tromso flights in December why have they changed from morning to evening flights? Anyone know?
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There is a change on your booking. We will inform you via e-mail soon. Please return back soon to see the changes.
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We booked a flight for 3 persons under the same booking code but one of us has gone home one another flight some says ago. Chat function on what to do of Wizz does not work. Any ideas how to solve this and cancel one of our party?
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I have unknowingly booked a ticket via the discount club in the wrong name, i’ve trued to contact the company but no luck. All i want is the flight to be on the right name and without the discount. Anyone had this issue too?
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Please help missed my flight as nobody at the airport spoke English and there was no announcement or clear indication which gate I was supposed to wait at as there was a delay. Also my baggage is nowhere to be found. How can I communicate with staff at an airport and ask for help and advice if nobody speaks English and they keep point me in the wrong direction 😪
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4 of us were flying back from Istanbul to uk. Bags checked in looking around the airport for our gate. Saw there was a delay a few of us and some other passengers waiting. Did not hear any announcements ad tho what was happening. No staff at the airport spoke any English kept telling us to go this way that way. Went round and round in circles having a panic attack. Saw our plane but they would not let us on no explanation no announcements no information containing friends in the UK they say the flight was delayed and then all of a sudden apparently It had already left. We had to book another flight later that day at another airport. Authentic stuff at Istanbul for no apparent reason can't speak English. It was soo bad that to even get out of the airport Nobody knew what they were talking about went all around the airport for about another hour before finding the exit. Now how would I complain and would i recive my money back. Also my baggage that was check in is now missing too. Please help any advice would be appreciated.
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Hello, with Wizz priority when you pay on the app, is that including both outgoing and returning flight for your trolley bag? Same for booking and paying for seats is that both ways? Thanks
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Naf : Hi I was wandering if anyone has been charged for taking a stroller for a child. Im going to be travelling from Luton to Istanbul with a 4 year old child. I have checked the website which states a foldable stroller/pushchair can be taken for free. Ive contacted the agents twice and both times have been told it will be £80 Ive had two chats through facebook wizzair. One chat it says its free the other saying it can be added on for £80. So * confusing. It's free only for children aged up to 2 years old. After that is chargeable
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