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Wizz Air Discussion

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27 October 2015 12:10:00 Guest

NO you will not find the answers on their' answer' page if you want to CHANGE YOUR FLIGHT. Nowhere anywhere does it tell you how to change your flight. The site only says you can change a flight online through 'my wizz air' and then when you go to My Wizz Air there is literally no option for flight change leaving you with only option left to call them which they charge you a $1/minute. WTF?! Guest : It is IMPOSSIBLE TO CANTACT WIZZAIR unless you are prepared to pay £10-£15 for phone charges at least !! There is not a single email address that you can write to only a claim form and the auto reply says Please be informed that no reply will be sent to your question apart from this automatic message but you will most probably find answers to your questions on our website:FAQ:wizzair.com/en-GB/useful_information/faq... and/or General Conditions of Carriage: wizzair.com/static/downloads/GCC_WAH_EN.... Ridiculous!! What is the pint of sending a complain then ?

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25 October 2015 09:10:00 Guest

TO BAAD COMPANY WORKERS NOT FRIENDLY TO CUSTUMER LOOK ONLY FOR MONEY NEVER MORE FLY WITH WIZZAIR

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14 October 2015 12:10:00 Guest

VG3LRE cancel reservation, wrong name on reservation

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14 October 2015 12:10:00 Guest

reservation code VG3LRE, Please cancel this reservation, wrong name in reservation.

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07 October 2015 02:10:00 Guest

I am a holder of WIZZ Privilege Pass so I have 1 free Cabin Bag and I have add 1 Checked-in baggage to my trip using mobile app and i got confirmation on my visacard At the airport Boarding they said they cant see any Checked in baggage added in the system . I had no choice but to pay again at the airport because I didnt want to miss the flight . So I have paid 2 times for same checked in baggage 1 - first time with credit card online 2 - at the airport i had send them email through wizzair website on 6th September 2015 and tell today 10 th Oct 2015 they haven't replay me i call them and they said i must wait 30 working days ????

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30 September 2015 11:09:00 Flory

Hello I am close the tiket for me d other I am doing mistake the name RADU MARIANA CODRUTSA the mistake is CODRUTSA the right is CODRUTA want I can do now Y7C9UC

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23 September 2015 02:09:00 Cherry

I made international payment to pay for my tickets and my tickets are still on hold after three days. Should I be worried? They have rule that payment have to be done during 24 hours. I did that, but on Sunday, I can't be sure whether day received it during 24 hours. Probably not. Please, does anyone have had similar experience? Should I be worried about. I will not die, if this trip never happens, but could I get back my money, if they cancel my booking?

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23 September 2015 02:09:00 Iván de Némethy

Beware of fraud on the part of the cabin crew. I bought drinks and a cocktail promotion totalling 16 Euro and handed over 1060 RSd in cash plus my debit card. The stewardess handed me a blank screen to authorise payment of the balance which should have been 860 RSD. I said I would not authorise a blank screen and asked how much I was being charged. The stewardess tried to avoid the question and then quoted 1100 RSD as being due. I said that was wrong, quoted the actual figures and her reply was that the total was 18 Euro not 16 Euro. I had seen her in action with other passengers and she was very fluid with multiple transactions - I believe that in my case she tried to overcharge me and pocket the extra balance in cash. When I asked her name she refused to give it to me. Flight No 4001 from Belgrade to Luton. Bar set 8107.

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19 September 2015 11:09:00 Guest

One thing I noticed on a recent booking was that it was actually dearer for selecting two tickets together rather than 2 separate bokings.... Anybody else noticed that?

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06 September 2015 11:09:00 hanczy

ARTË : Hey! I have used WizzAir for xome of my flights and I have a user in their web site. When I originally registered my name had a Ë and then later they changed it to: Ã . I have checked in and flew with the same name without any problem. Now I have another flight booked, and I wanted to add another baggage before I check in, and the web says: you need to have a valid name or surname to be able to do that....I also tried to check-in or change my name and I can't do that. What are my options if anyone can help me? Thank you :( You should fill in a complaint form or call the Call Center (this one is quicker) and ask them to change your name, you cannot have characters other than those in the English alphabet in your name. This kinda name change is free.

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06 September 2015 11:09:00 hanczy

jimmy : I have payed for 2 tickets with my visa card but still dont recived the cofirmation code on email!!! What to do please Check in your Wizz Account whether you have a booking or not (login, my bookings)

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05 September 2015 11:09:00 jimmy

I have payed for 2 tickets with my visa card but still dont recived the cofirmation code on email!!! What to do please

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03 September 2015 09:09:00 Guest

Is anyone else having problems booking tickets online? I have been trying for nearly 2 weeks, several times a day to book Bristol to Sofia next summer. I get all the way to selecting my flights but tickets won't load to basket. System eventually just times out. Another problem is that price has already gone up £90 in the time I've been trying!

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31 August 2015 12:08:00 ARTË

Hey! I have used WizzAir for xome of my flights and I have a user in their web site. When I originally registered my name had a Ë and then later they changed it to: Ã . I have checked in and flew with the same name without any problem. Now I have another flight booked, and I wanted to add another baggage before I check in, and the web says: you need to have a valid name or surname to be able to do that....I also tried to check-in or change my name and I can't do that. What are my options if anyone can help me? Thank you :(

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24 August 2015 11:08:00 Kinga

How to save a boarding ticket in pdf, there is only skysale option for wizzair. Thanks

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24 August 2015 10:08:00 Guest

Guest : Guest : Guest : HI I need to print a PDF ticket for my flight with wizzair. but doesnt give me the option when I do sign in. the ticket open just in website form and cant save it or anything and cant print it as the format looks to big. any help please You just need to click on the "Options" menu on the headline of your browser, an there is an option for printing. It will automatically rescale the picture into an A/4 format, so the only thing you need to do then is clicking on the "Ok" button for printing. Hope this helps. I use Mozilla Firefox, so for me it is like this: the Options menu is the icon with 3 lines on it in the top left corner, and after opening that I can see the printing button with the picture of a printer on it. Easy :) Wizzair should have a button SAVE PDF. Another solution would be (in Chrome) to do this steps: 1. Open your ticket 2. Click print 3. In the left where system is looking for printer, at DESTINATIONS chick on CHANGE and choose SAVE AS PDF 4.Click SAVE on top Left Thank you very much!! i worked only this way, with Chrome

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22 August 2015 01:08:00 Guest

This airline has extremely strict rules on bags.got charged 120 euros as bags deemed too big. Never had a problem with any other airline. Avoid wizzair!

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21 August 2015 08:08:00 Guest

no way to contact this airlines....no customer service...avoid

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21 August 2015 02:08:00 Catty

Hi! Does anyone know if I can take for my infant a car seat attached to a pushchar ?

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20 August 2015 02:08:00 Guest

Thanks for this post helped a lot !! Cheers from Sweden :D

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13 August 2015 06:08:00 Guest

I made a reservation online. I received my confirmation number, but I misplaced it. I did not received any e-mail about my booking. There is no booking in my profile, so I don't know if where I am with this booking. I tried contacted wiz air via e-mail but didn't received any answer. Cannot find any phone number to contact them.

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10 August 2015 09:08:00 Guest

Guest : Hello I have a problem with loging in to my Wizz account. It says always that my ID or passworde are incorrect. But im sure that they are right because I've made the account yesterday and use allways the same password :/ When I click on the button for forggoten password they send me an e-mail with URL to click on to. When i click on the URL it brings me to wizz air page and it says that my password is reset and the new password is sent. But the new password never came nore to my e-mail nore to my phone or anywhere else. I'm really confused. Please help I have this problem too, do you find a solution??

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06 August 2015 05:08:00 Guest

Hello I have a problem with loging in to my Wizz account. It says always that my ID or passworde are incorrect. But im sure that they are right because I've made the account yesterday and use allways the same password :/ When I click on the button for forggoten password they send me an e-mail with URL to click on to. When i click on the URL it brings me to wizz air page and it says that my password is reset and the new password is sent. But the new password never came nore to my e-mail nore to my phone or anywhere else. I'm really confused. Please help

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05 August 2015 07:08:00 guest in Taiwan

I can't check-in on line after I got my booking e-mail. Please fix the website (no way to logging-in though app neither ...) ( from my e-mail :) WEB CHECK-IN *Available from 30 days up to 3 hours prior to the scheduled departure time of your flight. *Print your boarding card and present it at the boarding gate together with your travel documents no later than 30 minutes prior to the departure of your flight! *If you travel with checked-in hold baggage you must present yourself at the baggage drop desk no later than 40 minutes prior to the departure of your flight. Click here for more info and web check-in conditions Click here to check-in online I tried at least twenty times but I can't enter the website of WIZZ AIR. Please help me and thanks a lot. (hwenagua14@gmail.com)

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29 July 2015 08:07:00 ido brand

hello I'm trying to change my password and its say to me :[1004:AgentAuthentication how can i change it? regards, ido brand idobrand@yahoo.com

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07 July 2015 07:07:00 Guest

Hello people, I had the same problem with the pdf file but i have found a way. What you have to try is the following : When you click on print boarding pass you will be redirected to the html page. Then you have to do right click, sel ect the option print. When this window opens there is an option change. Click and you will have to see options pdf. When you select it you just have to save it as pdf. It worked for me. I hope you all manage it. Its really bad fr om wizzair that they didn't mention anything at all about this new stupid thing.. I wisch you all the best

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19 June 2015 12:06:00 Guest

Guest : Guest : HI I need to print a PDF ticket for my flight with wizzair. but doesnt give me the option when I do sign in. the ticket open just in website form and cant save it or anything and cant print it as the format looks to big. any help please You just need to click on the "Options" menu on the headline of your browser, an there is an option for printing. It will automatically rescale the picture into an A/4 format, so the only thing you need to do then is clicking on the "Ok" button for printing. Hope this helps. I use Mozilla Firefox, so for me it is like this: the Options menu is the icon with 3 lines on it in the top left corner, and after opening that I can see the printing button with the picture of a printer on it. Easy :) Thank you human being-you solved my problem. All the best for you

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17 June 2015 08:06:00 Guest

With the wizzair app I can not donwload my boardingpass on my iPhone to add it to my passbook app. With the app update because of wizzairs change in coorparate look and feel came this annoying BUG.

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17 June 2015 08:06:00 Guest

To give you sone workarounds to print /save your boardingpass To save to disk you can save as html and use that to print or to send that as email To save as pdf, you can install a pdf printer like pdfcreator (free) and choose to print and choose pdfcreator as the printer to save it as pdf

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16 June 2015 04:06:00 Guest

I'm flying in two days to Bulgaria from Luton and i wanted to know can i fly only with my mobile boarding pass or i need to print my ticket

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13 June 2015 02:06:00 Guest

Guest : Guest : HI I need to print a PDF ticket for my flight with wizzair. but doesnt give me the option when I do sign in. the ticket open just in website form and cant save it or anything and cant print it as the format looks to big. any help please You just need to click on the "Options" menu on the headline of your browser, an there is an option for printing. It will automatically rescale the picture into an A/4 format, so the only thing you need to do then is clicking on the "Ok" button for printing. Hope this helps. I use Mozilla Firefox, so for me it is like this: the Options menu is the icon with 3 lines on it in the top left corner, and after opening that I can see the printing button with the picture of a printer on it. Easy :) Wizzair should have a button SAVE PDF. Another solution would be (in Chrome) to do this steps: 1. Open your ticket 2. Click print 3. In the left where system is looking for printer, at DESTINATIONS chick on CHANGE and choose SAVE AS PDF 4.Click SAVE on top Left

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12 June 2015 04:06:00 Scoopet.net

I'm a journalist from Norway just traveled with Wizz Air. The app don't work by check in, I wrote this article. scoopet.net/portfolio-item/wizz-air-app-...

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09 June 2015 05:06:00 Guest

Guest : HI I need to print a PDF ticket for my flight with wizzair. but doesnt give me the option when I do sign in. the ticket open just in website form and cant save it or anything and cant print it as the format looks to big. any help please You just need to click on the "Options" menu on the headline of your browser, an there is an option for printing. It will automatically rescale the picture into an A/4 format, so the only thing you need to do then is clicking on the "Ok" button for printing. Hope this helps. I use Mozilla Firefox, so for me it is like this: the Options menu is the icon with 3 lines on it in the top left corner, and after opening that I can see the printing button with the picture of a printer on it. Easy :)

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08 June 2015 06:06:00 Guest

WRITE TO WANKERS AND ASK THEM WHY THYE HAVE NO PDF OPTION Wizz Air Hungary Ltd. BUD International Airport Building 221 H-1185 Budapest info@wizzair.com Metropolitan Court as Court of Registration, Reg.No.:01-09-964332 EU VAT No: HU13122605 Supervision: National Transport Authority Civil Aviation Office www.nkh.gov.hu/a-hatosagrol 1675 Budapest, Pf.: 41.

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08 June 2015 06:06:00 britman

The ANSWER to * (WIZZ) AiR PDF problem... Wizz air has no way of currently printing a PDF. I made two screen shots and pasted them together in PAINT. This was the only way to be sure I had a copy of the web check in ticket. Wankers WiZZ AIR....Disgusting in this Day and age the WIZZ AIR RETARDS have no idea how to offer PDF download.... I loaded an image and removed my name for privacy.. not sure if the image will show

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08 June 2015 06:06:00 britman

Wizz air has no way of currently printing a PDF. I made two screen shots and pasted them together in PAINT. This was the only way to be sure I had a copy of the web check in ticket. Wankers WiZZ AIR....Disgusting in this Day and age the WIZZ AIR RETARDS have no idea how to offer PDF download....

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06 June 2015 01:06:00 Guest

Guest : I don`t have a printer also, but I tried print and there is option to save for pdf. It works. I did that few minutes ago. SOrry, but how can I convert it into pdf cause i dont have any other option, my flight is after 2 days

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04 June 2015 02:06:00 Goltz

Not only is there no convert to PDF option but if you try to convert the page to a pdf manually then you're kicked back to the Wizzair login screen. Sheer stupidity. Wizzair is your policy deliberately to antagonise your client base and induce your former passengers to seek new airlines to fly with ! ? ! ?

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03 June 2015 11:06:00 Guest

HI I need to print a PDF ticket for my flight with wizzair. but doesnt give me the option when I do sign in. the ticket open just in website form and cant save it or anything and cant print it as the format looks to big. any help please

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29 May 2015 01:05:00 Guest

I don`t have a printer also, but I tried print and there is option to save for pdf. It works. I did that few minutes ago.

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27 May 2015 04:05:00 Sconn

Guest : This is insane!! Why is the 'save as pdf' button taken off the boarding pass option?? Any advice? I've just booked, and been through the page several times to check I haven't missed it. Looks like its not just me then! My printer doesn't work so I need a PDF for a friend to print off. I guess the only option is to log into the website from a computer that has printer access. Bloody stupid idea removing the PDF option! Would be nice for everyone to get a response from WizzAir

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27 May 2015 10:05:00 Guest

This is insane!! Why is the 'save as pdf' button taken off the boarding pass option?? Any advice?

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21 May 2015 11:05:00 Guest

Guest : Guest : Guest : I have booked for tomorrow and see no way of saving the boarding card as a pdf!! Really stressing out now, doesn't state with a printed boarding card is mandatory I have the same problem..did you find the solution for the problem? I also have the same problem, how did you solve it? Have the same problem as you guys. 14 days already passed and nobody response neither they've resolved the bug. What a shame!

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19 May 2015 05:05:00 Fischer Karin

booking Mai 15th - ref.UFBW3R - ticket for Mr. A. Szczerba from CGN to Kattowitz on May23, 15- I ve written you several times 3 times because of booking error - I booked a flight with you directly and as confirmation wasnt given directly by Internet, I booked with your customer: Last Minute but on your carrier,i.e. wizz air as well! The same Person cannot occupy two seats - with you seat 25 has been reserved - why don t you reply to my wish to cancel the flight with you and supply a me with a voucher for a next flight for Mr. Szczerba? I consider that it woud be courteous to give me at least an answer - I like you to check this matter, I ve written 3 times to your claiming department - one has the ref. D97533C3 the 2 others were sent on May 16th.Thank you in advance to pay Attention to my Claim. best regards - Karin Fischer

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17 May 2015 04:05:00 Guest

Guest : Guest : I have booked for tomorrow and see no way of saving the boarding card as a pdf!! Really stressing out now, doesn't state with a printed boarding card is mandatory I have the same problem..did you find the solution for the problem? I also have the same problem, how did you solve it?

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11 May 2015 02:05:00 Guest

Guest : I have booked for tomorrow and see no way of saving the boarding card as a pdf!! Really stressing out now, doesn't state with a printed boarding card is mandatory I have the same problem..did you find the solution for the problem?

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07 May 2015 10:05:00 Guest

I have booked for tomorrow and see no way of saving the boarding card as a pdf!! Really stressing out now, doesn't state with a printed boarding card is mandatory

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06 May 2015 04:05:00 Guest

Hello! I am flying tomorrow morning and I checked in online with my mobile. Should I also print my ticket or it's ok? Thank you!

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03 May 2015 09:05:00 Guest

Yes we did this in February as the paper boarding pass would not scan. Julian Stephenson : Can one use boarding passes displayed on a mobile phone rather than a paper copy?

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19 March 2015 04:03:00 Guest

Guest : Hi, , I am going to Poland (Gdansk) for a holiday and i was wondering whether you can take a Penny Board on Wizz air because unlike other airlines which actually bother to mention if it is alright or not these people don't and to call them its like 92p per minute which a huge rip off, they don't even have an email.... So does anyone have experience with skateboards and wizz air? plus does anyone know whether your allowed to your board through Luton and Gdansk security check in? Luton doesn't really say much about not taking it but Gdansk says no however i called them and they said it doesn't matter it depends on the airline which wasn't really helpful as i wanted to know if i can actually take it! Please let know what to do! Thanks Jason Hi did you figured out if it is possible? Martin

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