Wizz Air Discussion

15 June 2023 03:06:00 Tomasz

Flight number W6 1748 SVG - GDN on 09/06/2023. Wizzair rejected to take responsibility AGAIN for technical reason of their flight delayed? They don't respect European law. They only sent Auto-response to the Customers claiming delay was caused by "extraordinary circumstance".

12 June 2023 10:06:00 Guest

hi this happened to me, I rang wizz air and they said it should be working soon if not ring 4 hours before the flight and they will include check in at the airport

12 June 2023 08:06:00 Dragos

Diana Anghel : Hi I have been trying to check in online over 1 hour now and it shows error. I have typed in confirmation number ans last name but nothing; the error persists. I have been trying to sign in and still error appears. This is urgent! Tommorow morning is the flight! How can we solve the problem???

12 June 2023 08:06:00 Guest

Is there anyone to answer the customers questions?????

12 June 2023 08:06:00 Diana Anghel

Hi I have been trying to check in online over 1 hour now and it shows error. I have typed in confirmation number ans last name but nothing; the error persists. I have been trying to sign in and still error appears. This is urgent! Tommorow morning is the flight! How can we solve the problem???

31 May 2023 09:05:00 qbiey

hi i coudnt reach the call center i am calling from Canada can you help me to get my baggage loss

22 May 2023 06:05:00 Guest

would there be any issues at online check-in if i buy a ticket for my 15 years old daughter to travel with my friend (45) but my friend already bought her ticket so my daughter would be seen alone on the ticket

02 May 2023 11:05:00 Guest

I lost the confirmation Number. How can I recover It?

29 April 2023 12:04:00 Guest

Hi. We live in Scotland. My daughter has an invalid ID card. We want to go to Poland on vacation, and we will be getting a new ID card. Can we fly? We'll be back on a new document.

28 April 2023 04:04:00 EdyaNiko

I'm sorry you've had negative experiences with Wizz Air. Flight delays can undoubtedly be frustrating, especially when they happen frequently. Have you tried contacting Wizz Air customer service to see if they can offer any assistance or compensation for the delays?

01 April 2023 10:04:00 AMG

Every time I travel Wizzair with a flight at 21:50 pm. there is always delay!half an hour,an hour,last year in December it was 3 hours of departure delay!!Its always like that!Unbelievable!

30 March 2023 10:03:00 Guest

bad flight and all ways late nasty airliane

30 March 2023 01:03:00 Guest

Bad experience. They lost my bag which I receive after 21 days but damage and lost things from it. I wrote them many times but each time they request again and agin same documents. Seems they make fool of me.

29 March 2023 06:03:00 Guest

I've been trying all day to check-in online (after receiving an email to say I could). Seats were booked when flight was booked, but it wont go beyond this stage, even though it confirms our chosen seats. It get stuck on baggage and wont budge. Is your system down. I wanted to be prepared but this isn't gonna happen unless you fix the problem. Is the site down?

28 March 2023 11:03:00 Guest

This awful old man working for Wizz air found pleasure to stop us from boarding because I disagreed with him when demanded me to pay extra for my cabin luggage. I tried to explain how the sizes were matching the displayed information as this was also measured at home before leaving, but this only made him more determined to attack me and overpower me for having the nerve to ask for clarification. Next, he demanded my phone to get my ticket details and charge me for my cabin luggage, and when I explained that I can hold it as close as he needs me to, or even read him the details whilst keeping my phone (as taking my phone from me doesn’t seem a fair demand under the circumstances) he went ballistic and closed the gate, told me to take my children and go home as I’m not going anywhere near the plane and my trip is cancelled! I asked him if he is serious and this cannot be real - he assured me with pride that I better believe it as it’s happening, and answered to my plea for not even having a car to take my small children home as we were dropped off, he said smiling that is not his problem! I was literally begging him, my boys were crying scared, begging him as well whilst he was taking pleasure to answer that this is what I get for being clever and not complying. He got as far as shouting whilst smirking at my crying 6 year old son that he is not going anywhere because his mother decided to be smart with him and SHE will be thought a lesson!!! This is what happens when you want to be clever with me, I was told! I don’t know how long this went on, as it seemed an eternity to us, but after a while a young lad felt sorry for us after a while, and asked the old man to step back so he can take over and calmed my children down saying that if I pay what the old man asked me to, he will let us through. I couldn’t even type my PIN number in, as my hands were shaking so bad I couldn’t control them. It took my youngest almost an hour to calm down from crying and stop panicking, and today is the 2nd night when my youngest wakes up crying and shouting for “someone to help us and to please stop the bad man!!!!” The above is just a small sample of what went on yesterday evening, I was so shocked that I cannot even remember bits from the event, my older son (8 yo) is describing me some horrific parts of conversation I probably blocked as too vial to process. I will not stop to post this everywhere I can, as what happened to us should not be repeated to anyone else. That horrid old man is rotten to the core and regardless of what extra charges was he desperate to squeeze out of us, or what he believed we should be penalised for, how big or small the luggage was, what colour shoes were we wearing, etc., he had no right to abuse us like that and hand on my heart I am stating that he truly took pleasure and enjoyed every second of it! If that person would be looked up, there would be numerous complaints as I think he is hunting the vulnerable and seeking to find pleasure in overpowering, scaring, humiliating clients. I don’t have hope that Wizz air would take any measures against the old man, as at the end of the day they’ve employed him, I only hope that more will read this and decide to choose a different company that respects and values their clients

19 March 2023 12:03:00 visz963-1

Cheaters stealing your money

08 March 2023 05:03:00 Guest

WIZZ air you are so terrible. You have ruined my trip due to your cancellations, long layover I had to miss STILL, and 12hrs difference in when I initially had my flight scheduled for and what you guys have put it now. DISRESPECTFUL

18 February 2023 02:02:00 Naf

Hi I was wandering if anyone has been charged for taking a stroller for a child. Im going to be travelling from Luton to Istanbul with a 4 year old child. I have checked the website which states a foldable stroller/pushchair can be taken for free. Ive contacted the agents twice and both times have been told it will be £80 Ive had two chats through facebook wizzair. One chat it says its free the other saying it can be added on for £80. So * confusing.

13 February 2023 07:02:00 Orbi

Wtf is this * .. What happened with prices? For example, a couple of days ago found tickets from A to B destination for 21eur.. decided to get them a bit later, after a few days they are around 150 now :D... this price jump is insane.

08 February 2023 12:02:00 Neil

I recently had my flights cancelled twice so i changed my credits for cash 5 days later I received a full refund top marks wizz air.

07 February 2023 06:02:00 Guest

Guest : I have received an e-mail that my flight has been re-scheduled and I need to log it to accept the change. When I log in there's no way to accept or change the flight. There's only the info about the change - see screenshot attached. I fave the flight in few days (booked directly on wizzair website, I bought wizz Flex), I have not checked-in yet and did not provide my ID details. What can I do now? I refuse to call the expensive call centre since why would I have to pay for a bug on the website? I cleaned cookies, I followed the link in the e-mail, I also logged in directly. I tried using the app, different browsers, different devices but there's the same message popping up. No idea what I can else I can do. Hi there! I have the same issue for 5 days now. For how long did you have this problem? Thank you!

07 January 2023 03:01:00 Guest

Hi I have checked in baggage London to Rome and paid £57/- is this valid for return to London as well. Can anyone explain please? If I wanted to add extra luggage 20 kg one way how much will cost and how to proceed? Thanks for your attention.

25 December 2022 01:12:00 Eduard

NEVER FLIGHT ✈️ WITH WIZZ.

23 December 2022 08:12:00 Manfred

Flug von dubai nach vienna geplant am 19.12.2022, 20:50 Uhr- 15 (fünfzehn) Stunden verspätet!!! Tatsächlicher Abflug am 20.12.2022, 12:20 Uhr. Absolut keine Info seitens der Airline. Einfach katastrophal - Finger weg von dieser Airline!!!

13 December 2022 11:12:00 Guest

I would give less if I could. The lack of respect for the customers is appalling

08 December 2022 01:12:00 Guest

I put in a welfare claim. I had a no reply email saying it has been submitted and I will get a reply in 30 days. It has been 76 days now and no reply. Anyone else have the same issue ?

03 December 2022 09:12:00 Guest

I booked flight from abu dhabi to Tbilisi but it shows that my flight is going to land in kutaisi. What is the solution to that? Is the airline going to transfer me to Tbilisi or something?

03 December 2022 02:12:00 Guest

Guest : I have received an e-mail that my flight has been re-scheduled and I need to log it to accept the change. When I log in there's no way to accept or change the flight. There's only the info about the change - see screenshot attached. I fave the flight in few days (booked directly on wizzair website, I bought wizz Flex), I have not checked-in yet and did not provide my ID details. What can I do now? I refuse to call the expensive call centre since why would I have to pay for a bug on the website? I cleaned cookies, I followed the link in the e-mail, I also logged in directly. I tried using the app, different browsers, different devices but there's the same message popping up. No idea what I can else I can do.

 

03 December 2022 02:12:00 Guest

I have received an e-mail that my flight has been re-scheduled and I need to log it to accept the change. When I log in there's no way to accept or change the flight. There's only the info about the change - see screenshot attached. I fave the flight in few days (booked directly on wizzair website, I bought wizz Flex), I have not checked-in yet and did not provide my ID details. What can I do now? I refuse to call the expensive call centre since why would I have to pay for a bug on the website? I cleaned cookies, I followed the link in the e-mail, I also logged in directly. I tried using the app, different browsers, different devices but there's the same message popping up. No idea what I can else I can do.

21 November 2022 02:11:00 Dima

WIZZAIR DOESNT LET UKRAINIAN GO BACK TO POLAND WITH ALL NEEDED DOCUMENTS I am Ukrainian citizen living in Poland since 2013. I have all necessary documents stating I have a right to live and work in Poland. I have applied for a tourist visa to visit London, I have paid a lot of money to receive it and waited 3 weeks for UK visa. I had no problems passing the UK border. After one week of sightseeing London I headed back to Warsaw. I checked in my luggage, I received a boarding pass and I went through all security. Once I wanted to get on the plane, someone stopped me (I am not sure who was that person) and asked to see my residence card. Once he saw my card, I was refused to enter the plane. I said that this document is valid and the situation with documents for Ukrainians is complicated showing him all my permits, but he did not listen. I also asked to speak with a supervisor but they also refused any kind of explanation and help. They suggested flying through Moldavia. I had no choice but to find some hotel. Now I am stuck in London, trying to find a way back. I have no clue what to do.

15 November 2022 12:11:00 Dee

Never use them. If they reschedule your flight they won’t tell you. I found out by chance. They never refund baggage allowances even if they say they have.

11 November 2022 05:11:00 Guest

Has anyone had problems when paying Wizz Air? And if so, did you find a way to solve it?

26 October 2022 08:10:00 Guest

Guest : Andi : To all the many who aslo experienced the: "There is a change in your reservation. We will inform you by email soon. Check back soon to see the changes". What did you do in the end? Did you just go to the airport? Were you able to check in there and fly? Thanks for some information, we are a bit stuck here... Andi : To all the many who aslo experienced the: "There is a change in your reservation. We will inform you by email soon. Check back soon to see the changes". What did you do in the end? Did you just go to the airport? Were you able to check in there and fly? Thanks for some information, we are a bit stuck here... i am in the same situation as you, let me know if you solve and how did you do it, thanks i am in the same situation as you

25 October 2022 03:10:00 Guest

Andi : To all the many who aslo experienced the: "There is a change in your reservation. We will inform you by email soon. Check back soon to see the changes". What did you do in the end? Did you just go to the airport? Were you able to check in there and fly? Thanks for some information, we are a bit stuck here... Andi : To all the many who aslo experienced the: "There is a change in your reservation. We will inform you by email soon. Check back soon to see the changes". What did you do in the end? Did you just go to the airport? Were you able to check in there and fly? Thanks for some information, we are a bit stuck here... i am in the same situation as you, let me know if you solve and how did you do it, thanks

24 October 2022 04:10:00 Andi

To all the many who aslo experienced the: "There is a change in your reservation. We will inform you by email soon. Check back soon to see the changes". What did you do in the end? Did you just go to the airport? Were you able to check in there and fly? Thanks for some information, we are a bit stuck here...

04 October 2022 11:10:00 Guest

Daniela : Do you know how to atach power of aterney /for my kids and the kid traveled with us/ to my claim. I did the claim, but withouth this I do not think I will get any compantation. I tried to make a new claim but the sistem does not allowed becouse I already have a claim.Do not wanna wait, becouse I have onather claim from 24.04 and still have no money. Everytime time contact them said in 7 days. And 3 months past. A power of attorney is a legal document that will take you ages to sort out. It's just a ruse to stop people claiming what they are entitled to. It's preposterous to demand power of attorney and what Wizz is doing should be illegal.

12 September 2022 12:09:00 Viktoriia

I cannot login to the application with core ect password. I tried to reset password but I didn’t get any email. What I need to do?

06 September 2022 06:09:00 Gogis

What tests are included in Wizz air candidate pilot program?

01 September 2022 11:09:00 Caslav

Booking Iy3vhy No email confirmation!

31 August 2022 01:08:00 Raquel Duarte

There was a change in my flight schedule, from FCO to TLV on dec/31. I can change the flight, but I've been trying for two days and the system doesn't work.

26 August 2022 04:08:00 Guest

See my email below just sent to communications@wizzair.com - i wonder if i will get a reply! In regards to the following claims: 1. xxxxxx over due 56 days a. Claim ID yyyyyyyy b. Claim ID yyyyyyyy c. Claim ID yyyyyyyy 2. xxxxxxx over due 56 days a. Claim ID yyyyyyyy I have sent numerous emails to follow up and I have not received a reply from your company Accordingly, if I do not receive a full comprehensive reply and resolution to these claims by 10th September, I will commence Chargeback proceeding and publicly initiate legal action via small claims court to obtain full restitution. I look forward to your speedy reply.

22 August 2022 06:08:00 Guest

Its been 3 months and still no compensation for my delayed flight. I was told it would take 14 days and they have paid. They are just prolonging this

18 August 2022 04:08:00 Guest

One day before flight wizz Ir canceled my flight without telling me reason, tried to reach them via Facebook email, live agent, tried calling them , no answer, lying poor customer service, #DONT FLIGHT WITH WIZZAIR

18 August 2022 10:08:00 Guest

my flgihts with wizz got cancelled and they wont send me a new password when i try to log in so i cant claim a refund! any ideas?

31 July 2022 10:07:00 Katherine Watkins

Flight cancelled by Wizz Air do I have to pay additional cost for new flight same route, new flight is 100 pounds more expensive.

28 July 2022 08:07:00 Daniela

Do you know how to atach power of aterney /for my kids and the kid traveled with us/ to my claim. I did the claim, but withouth this I do not think I will get any compantation. I tried to make a new claim but the sistem does not allowed becouse I already have a claim.Do not wanna wait, becouse I have onather claim from 24.04 and still have no money. Everytime time contact them said in 7 days. And 3 months past.

18 July 2022 03:07:00 Guest

Hello, Please could you advise if I can book 1way ticket from the UK to Poland for my son using his Polish ID card (we do not have Polish or English passport ) We did not receive his Uk passport from Home Office yet as it take longer than usual . He has dual citizenship.

18 July 2022 09:07:00 Tiberiu Stroe

Why my Revolut account has been debited with EUR 2,5 without any consignment or explanation?

13 July 2022 04:07:00 Guest

Hi! If I cancel my booked flight earlier than the 14th day before departure then I pay 65 euro fee. But what if the cost of ticket is less than 65 euro and I cancel it earlier than the 14th day before departure? Do I get full price of ticket back without paying anything?

11 July 2022 05:07:00 Vangjush Dimo

My money ran away from the bank