your guide to airlines all over the world
Malindo Air DiscussionRegistration Login
21 May 2017 Guest
Hi I would like to change the date of departure from denpaser to Kathmandu. How can it be made? My flight schedule is on 26 th but I would like to be back on 22nd. Is it possible? Please let me know.😃😃
19 May 2017 Akbar
Hi I had booked a ticket to travel on 10th May and then later i postponed to 23rd May through malindo website. Now i need to postpone again to 25th. But i couldnt see any option there to change date in Manage booking area. Could you please check my case.
19 May 2017 Guest
I flew Malindo... was nice everything was fine but of course nothing can compare with Emirates :DDD www.emirates-business-class.com
19 May 2017 SU535
RE: charge for credit card booking when you book a flight with Malindo airline // This charge depends upon the agent (site), you book at, the country of the payment processing and the country of your banker. The air carirer' agent has to show the final pricing in detail till the payment process. You will be charged zero, if you pay for booking by a credit card directly at the Malindo air air carrier site.
19 May 2017 Guest
How much will i be charge for credit card booking when i book Malindo airline?
17 May 2017 Guest
hi i dont have last name in my passport but its mandatory to give last name what to do?
12 May 2017 Guest
i tried several time already to change my date flight but it always error..
02 May 2017 Guest
Whenever I tried to retrie my booking with PNR at https://search.malindoair.com/od/onlineaddonbooking.aspx?t=1CC it was showing "Error in retrieving your booking. Please try again" Please advice.
01 May 2017 ARCHANAA
hello i would like to reques to resend my travel itinerary to my new email since my old email i registered cannot be open for sometime Booking number : SHGQCL Medan Kuala namu to Kuala lumpur 23rd May 2017
29 April 2017 m jaya malayalam
hi, i want to change the date of my departure from kota kinabalu to kuala lumpur.. how to change date..
29 April 2017 Guest
Guest : İs it possible to buy the ticket with someone else credit card? Becouse my card doesn't work and i want to buy a ticket very soon.
25 April 2017 Guest
cannot transmit the payment via bank islam
23 April 2017 Guest
i agree with all the messages before my comments based on my personal experience KUL to PER on 17 March 2017 my email to and customer care never responded Malindo is now the worst airline in south east asia the cabin crew have become arrogant and selfish they treat passengers as s##t they dont care about passengers' feelings the cabin crew think they are superior they forget that passengers pay their salary i wonder what the CEO is doing. i know. slucking in his office under his table . . . . imagine 440 plus complaints, in this forum only there are many other forums where passengers have complained
15 April 2017 lostsheep
I had key in wrong abt spelling and also surname on flight ticket. I had try to call malindo customer care many times but all times are on hold.How can I do now? Can anyone have some suggest for me?
12 April 2017 Guest
I've bought 2 tickets to Bandung using Malindo Apps but unfortunately both tickets under my name,I don't know whats wrong with the Apps everything seems wrong especially when both tickets under your name (double issue)no second form for second passenger,no manage bookings and their call service centre never answer calls since last wednesday till now,I have emailed them,they reply and say it's not allowed to do amendment because the IT department check there's no error during purchasing of tickets through Malindo Apps.I want them to issue me with another tickets under my husband's name but everything seems impossible.. Im speechless😓there is no coperation from them,how am I going to board alone without my husband..and why do I need 2 seat under my name?why should I purchase another tickets while this is a small matter..it can be taken care of..customer is No1,they should serve the customers better if they want customers to comeback fly with them.I'm extremely dissapointed with what has happen,I don't know what to do,what should I react.Please advise
11 April 2017 SATINDERJIT KAUR
DEAR SIR I DID A BOOKING FOR MY 5 FRIENDS TO FLY FROM AMRITSAR TO BALI ON THE 5TH MAY. ATTACHED IS THE DETAILS. MY PAYMENT WAS FAILED. NOT SURE WHY. CAN YOU PLS ADVISE ME HOW TO GO ABOUT COMPLETTING THE PAYMENT PLEASE. MY EMAIL IS firstname.lastname@example.org looking forward to you advise. Have a nice dau Satinderjit kaur PNR: UWFRGZ
11 April 2017 Guest
I am a frequent flyer of many airlines, and due to both work and personal trips, I usually fly at least 3 times a month. Malindo officially takes the cake for the worst customer service I've ever personally experienced, mainly in the sense that I can't reach them in any channel whatsoever. I've tried the email@example.com, Facebook Messenger, all the Customer Care phone numbers in various countries, feedback form online, and all three WhatsApp numbers to inquire regarding refunds. I even Googled and found a HK agent for Malindo whom I contacted and actually managed to reach, but she unfortunately wasn't authorized to help with my issue. Ironically, ALL of this could have been avoided if their Manage Booking function online was working in the first place. So if you're all about taking risks, by all means, fly with Malindo but if you try to change anything, good luck. I will NEVER fly with them ever again, it's simply not worth the hassle.
11 April 2017 Ask for help
Dear Related people Please help send the trip details again by email : firstname.lastname@example.org Booking Ref : XRNSXW Ticket Number : 8162269319037 - PIYARATTANASUWAN/MAITREE MR Thank You Maitree Piyarattanasuwan
10 April 2017 Guest
Nonglark : How to change name in flight ticket ?
01 April 2017 Ng
Can Malindo Air please reply "WHY CUSTOMERS CANNOT DO WEB CHECK-IN FOR RETURN FLIGHT????" And nobody answer the call even though i have waited more than 20minutes on the phone!!!
30 March 2017 Guest
why malindo keep on delaying my flight?
30 March 2017 Guest
Trying to connect to customer service for 3 days now both to Malaysia and Australia phone numbers. No one answering the phone. On hold forever. Where else can I contact this dreadful Airline? Need to sort my flight ugently.
28 March 2017 Guest
norziela : can i purchase ticket by using visa card?is there any requirement?can.just make sure card is active
28 March 2017 malinda
can i change my seat after checked in?
27 March 2017 GuestJhorna Neogi
This is the worst Airlines I've come across.This is the firsy time I've travelled from Mumbai to Kuala Lumpur to Penang.When I arrived in Penang one of my luggage went missing.Made a complain in Penang but the staffs seem to take the matter very lightly.Then they asked me to call Kuala Lumpur baggage department.A lady by the name of Farah dealing with our case but she doesnt bother to take it seriously.When we call her either she does not pick up the call or she's on leave.Called customer service but they are the worst ,they keep hanging up on us.There is no number of more senior staff for us to contact to solve our problem.It has been 4 days since our bag went missing but no news till now n the staffs never bother to contact us.Either Malindo hire more efficient staffs or close down this airline permanently.Malindo should be more responsible towards passengers baggages.
27 March 2017 Guest
Have booked and paid for flights with Malindo in August and have done seat allocation (business class) I want to change the seats I have booked, but no able to do so on line. Does anyone know how to change seats ??
25 March 2017 Nazri
Try to contact the customer service, no one answers. I am trying to figure out why unable to perform web check-in, it stated invalid results. As a conclusion, this will be my first and last time on flying with malindo air.
24 March 2017 Guest
Can I print my Malindo boarding pass at Subang Airport?
22 March 2017 Nonglark
How to change name in flight ticket ?
22 March 2017 Jessica Low
Guest : HOW TO PRINT MALINDO AIR TAX INVOICE TICKET NO. 8162108914416 PASSENGER NAME DATO TEE SENG KEONG BOOKING REFERENCE UQASFN OD0303 05aPR2017 BTH-SZB
22 March 2017 norziela
can i purchase ticket by using visa card?is there any requirement?
13 March 2017 Guest
i already book a malindo ticket.. can i add seat for my ticket?
08 March 2017 Guest
HOW TO PRINT MALINDO AIR TAX INVOICE TICKET NO. 8162108366784 PASSENGER NAME VOON JAN HIONG MR ISSUE DATE 08FEB2017 BOOKING REFERENCE TYTQIK OD1601 20FEB2017 KCH - KUL OD1622 25FEB2017 KUL-KCH PLEASE BE INFORMED THAT THE TAX INVOICE WAS NOT GENERATED DURING THE PURCHASE OF THE TICKET. ISOLAB SDN BHD LOT 843 BLOCK 7 MTLD SEJINGKAT INDUSTRIAL PARK 93050 KUCHING TEL : 082-435566 FAX 082435511
06 March 2017 Guest
I haven't receive any email regarding to Malinda Air since I booked my flight ticket through the app. Or I entered wrong email address? Could anyone advice me know what to do?
05 March 2017 Guest
Hi, if i have already web checked in can i still manage to change my flight time? Will it charge?
04 March 2017 Guest
Hi Malindo, Why I havent received any Malindo Miles creditted to my acoount yet since i sign up ? Or any other steps did i miss out just to obtain my Malindo Miles. Kindly clarify at email@example.com
03 March 2017 Faizah abdul aziz
hye. i just booked ticket from KL to Perth , but i cannot check in . i havent put my passport number . but i already pay the full amount. can u explain?