Malindo Air Discussion

25 December 2015 10:12:00 MANIKANDAN

Hi sir, I booking ticket your airways ,i do mistake for my NATIONALITY, How to change MY NATIONALITY ? Please help to ask him procedure, THIS IS MY BOOKING ID : FMNSG100SFRVAP DATE OF BOOKING : 25-12-2015

22 December 2015 08:12:00 Wee

Web check-in restrict to 48 hour before departure is already stupid guideline and now I can't print my last week flight tax invoice also from stupid Malindo air guideline. It take 10 days for them to prepare my tax invoice via mail !

20 December 2015 05:12:00 Guest

Such bad services I had with malindo air....I have made a wrong date booking and they said if you wanna change date need to pay 150rm to change date they cannot refund me back...that such a bad idea which malindo hv....

19 December 2015 01:12:00 John Robson

Read all teviews and you will not use this airline. I wish I had read them before booking flight as they all turned out true. Still no bags. Useless airline. They have to go bankrupt. I will try and write on as many review sites as possible to warn people

17 December 2015 11:12:00 Guest

Tried to web check in for MEYSCD for this coming 19th dec flight but cant web check in even though less than 48hrs till flight time. have experienced this many times with malindo. worst is when i cant access to internet within that 48hrs and cant reach airport early. Why must restrict to 48hrs web check in and make it earlier?. Just absolute nonsense

16 December 2015 02:12:00 Guest

İs it possible to buy the ticket with someone else credit card? Becouse my card doesn't work and i want to buy a ticket very soon.

15 December 2015 08:12:00 Guest

Believe me ... ryan air is worse !!

15 December 2015 06:12:00 Trincie

Wanted to do web checkin, input all necessary information for few times keep saying cannot find my reservation. What's wrong with your airline website!?? Flying with various airline never faced not able to do web checkin at all! why is you Malindo! what kind of service is that!!!!!

15 December 2015 06:12:00 Mike Gill

I have a booking Perth to KL on the 1st of Jan. I cannot find my booking under manage my booking on the website. No one picks up when i call and no response to emails. Starting to think I've been scammed . Will contact consumer affairs about it.

13 December 2015 09:12:00 yuslinda bakhtiar.

My code no. Is PXPQCU. I tried to call malindo hotline but nobody seems to bother picking it up. I email to malindo both customer care n info but response was "yr mail delivery system failed." N when I resend them malindo system response was a warning not to send repeat email. What Happen to Malindo great service!!??. I need the tax invoice pleeeez. It may not be big amount for malindo. But it is to us who's doing our duty for the company we work for. We advanced our own credit expense. Malindo tax invoice is what we need. Pls mail to yuslinda@gammerlite.com TQ.

08 December 2015 07:12:00 LOW

Requesting for a tax invoice since 12/11/2015 via email. Resend the email, but seems like no respond at all. Reservation Code : PSTLCH FYI, my worker already reached Kathmandu on 29/11/2015, but till-to-date, I had yet to receive the tax invoice. Called and being on hold for 15 minutes without anyone answering my call. Please respond.

07 December 2015 11:12:00 Guest

Hi, may i know how to print out the GST Tax invoice from your website?

07 December 2015 11:12:00 Michelle

HI,GOOD AFTERNOON ! I WOULD LIKE TO REQUEST TAX INVOICE FOR GST CLAIM. MY BOOKING REFERENCE NUMBER IS COkCUL. KINDLY EMAIL TO : account@acesonicl.com.my . Thank you very much. Regards,Michelle

04 December 2015 07:12:00 NCM

info@malindoair.com is email address for request Tax Invoice ? After email to your, How many days need to wait.? I have 6 E-ticket requestedt Tax invoice, but no body reply me....call also no body answer the phone...

03 December 2015 08:12:00 ricky711

Jimmy : I accidentally chose the wrong appellation of Mr instead of Miss. Will it affect the boarding process? >< I also facing the same problem, and the website cannot find my booking reference number...

02 December 2015 11:12:00 Azman

HI,GOOD AFTERNOON ! I WOULD LIKE TO REQUEST TAX INVOICE FOR GST CLAIM UNDER COMPANY NAME. MY BOOKING NUMBER IS LAILZW. KINDLY EMAIL TO : azmanjakoa@gmail.com Thanks. Regards,Azman Ibrahim H/p :019-7756612

02 December 2015 05:12:00 KHOR YEW CHOE

TAX INVOICE

01 December 2015 08:12:00 Jimmy

I accidentally chose the wrong appellation of Mr instead of Miss. Will it affect the boarding process?

01 December 2015 02:12:00 Guest

SAME HERE_ MALINDO IS SCAMMING YOU Guest : Hi, Morning My booking reference KWWTEF, i tried to check in online, but it show my record not there, i called and emailed to them, but my call been put down and no emails replied to me, frustrated.

01 December 2015 02:12:00 Guest

Same problem here Malindo is asking afterwards via email for credit card details SCAM;!!!!! Buruhanudee : I am surprised that whenever I want to book a ticket on line, I am unable to book. This problem doesn't exist to other airlines but only Malindo

01 December 2015 07:12:00 Guest

Guest : Hi, Im having the same problem as everyone else here. Unable to check in, my reservation #, MKGLVZ, ill be flying from subang-kerteh on 29 Nov 2015. Please respond promptly. There's no record of my reservation #. The web check in is most atrocious of all airlines ive booked. Hi I am encounter same problem here. There is no respond from Malindo. So how you to do web check in?

30 November 2015 08:11:00 WEINI

Dear malindo, Hi, can I request a copy of tax invoice for the air ticket booking "AIGXLB" TO MY EMAIL ASAP. (weini627@gmail.com) thank you.

30 November 2015 07:11:00 Adrian Chin

Dear Malindo, Hi, can I request a copy of tax invoice for the air ticket booking "KWERZO" and its other charges (travel insurance od/d) sending to my email address at " adrian.ccm@gmail.com " ? This is for company claim purpose. Thank you. Best regards, Adrian Chin

27 November 2015 10:11:00 Guest

1st time travelling with malindo air.. Bought ticket via traveloka.. unfortunately, there was a spelling error in 1 pax name.. last wk, came down to counter at changi airport T3 to do the name chg.. was told need to brg along the passport in order to chg.. Came down again few days later, unfortunately, i was late by 30mins.. so the counter was closed.. come down earlier today.. was told a different story fr om the counter staffs.. asked me to call the contact centre instead.. obviously i was furious as i came down thrice & had to bring my kids along and it takes abt 1.5hrs journey from my home.. the staff asked me who attended to me last wk. I mentioned it was an indian lady.. the staff said that the lady was the station manager so she could do the name chg.. so do u thk its my problem?? How would i know only the station manager could do the chg?? It does'nt make sense at all.. Next, the staff said she called her senior staff to attend to me & the lady could do the name chg.. the senior staff asked me questions like"did i paid for the flight?" "I could'nt find your booking" "If this is the itinary, wh ere is the ticket number?".. After arguing for some time, she asked me to called traveloka to ask for the ticket number.. then she said i cannot vent my anger towards her.. while trying to call traveloka, she realised that there is a ticket number stated on the second page.. all the arguing for nothing.. if i were to go on and on.. it is such a long story.. and it makes my blood boil even while typing these.. point is i will nvr travel with malindo air again.. cheap but service is so bad.. such a bad2 experience.. nvr had any issued with other budget airline..

25 November 2015 06:11:00 Guest

Guest : Hi, I am flying business class from Delhi - KL. I want to increase my baggage allowance from 40 kg to 60 kg. How can I proceed and how much will it cost? Thanks Kind regards Gurdip Hi I'm facing this issue as well. Would like to increase my baggage allowance. How can I do it online? Or do I need to call to service careline?

24 November 2015 04:11:00 John Fell

I booked a flight from KL to Perth on the 16th October with Malindo but did not receive a confirmation. When I enquired they replied that payment had been refused and I would need to rebook. I rebooked with a different card on November 2nd at an increased price only to find that my original transaction had been completed and I have therefore paid twice. I have repeatedly attempted to get a refund but cannot even get a reply.

23 November 2015 04:11:00 Jenny Chan Swee Siang

Good day Malindo Air team, Kindly furbish us your company tax invoice for our recent booking ref: MYPZWB for OD1622 on 18 Nov 2015. We have try our best to provide our company particular via email to addrs: info@malindoair.com but unfortunately always failed. Looking forward yours prompt respond. Tq & Cheers, Jenny Chan (hp: 016-8635155)

22 November 2015 06:11:00 Guest

Hi, Im having the same problem as everyone else here. Unable to check in, my reservation #, MKGLVZ, ill be flying from subang-kerteh on 29 Nov 2015. Please respond promptly. There's no record of my reservation #. The web check in is most atrocious of all airlines ive booked.

21 November 2015 07:11:00 Guest

I booked KL-Kathmandu and 1 week from departure the flight is pushed back 30 hours, when I rang for a refund I was told it would take 90 working days to process. This is unacceptable and I would not fly with Malindo again and would not recommend them - there are other airlines in their price category who are much more reliable...

21 November 2015 07:11:00 Guest

I booked KL-Kathmandu with Malindo, good time and price, but 1 week from the flight they pushed it back by 30 hours, then when I rang to cancel and get a refund I was told it would take 90 working days to receive a refund. This is unacceptable and I would never book with them again. I encourage anyone else planning their holiday with Malindo to book with someone else!

20 November 2015 03:11:00 Annuar

Hi, i would like to request GST Tax Invoice for Booking Ref : UEIBIZ Please email to me ASAP my email addreess :- annuar@ypcmalaysia.com

19 November 2015 09:11:00 sudhakar

hi, this is my PNR: SGWXYK, i am unable to see "Resend Iternary" ticket option.

19 November 2015 07:11:00 Guest

Saya book ticket on line untuk 4 orang dan dah pilih seat. bila saya print out itinerary detail, ada dinyatakan dalam jadual tu, "economy check in required". Saya book lagi ticket untuk seorang, dan no seat ada dinyatakan dalam itinerary detail. Bila saya semak sekali lagi, 4 seat yang telah saya pilih masih lagi "available". Bayaran sudah dibuat termasuk seat tapi kenapa dalam sistem tak masuk? Macam mana caranya untuk saya "reselect seat"?Customer care line service nampaknya terlalu sibuk untuk saya tanyakan masalah ini..

19 November 2015 07:11:00 MH Lim

HI,GOOD AFTERNOON ! I WOULD LIKE TO REQUEST TAX INVOICE FOR GST CLAIM. MY BOOKING NUMBER IS FCBPAT . KINDLY EMAIL TO : lavitz416@gmail.com FYI EMAIL SENT - NO REPLY CALLED CUSTOMER SERVICE - NO PICK UP WHAT IS GOING ON?? Regards, MH LIM H/p : 016-9179 436

19 November 2015 05:11:00 Guest

I was never able to go through the customer care-line service. this is disappointing!

18 November 2015 06:11:00 Guest

Error occurred while changing your flight. Please try again later

16 November 2015 03:11:00 Buruhanudee

I am surprised that whenever I want to book a ticket on line, I am unable to book. This problem doesn't exist to other airlines but only Malindo

16 November 2015 02:11:00 Guest

I am trying to book air tickets online via different credit cards and charge cards but all seem to fail. Ive tried many times. What's time problem. I am trying to get the promo flights from Bangkok to KL '

16 November 2015 11:11:00 Guest

i try,to check in online , why didn't search my record , i also try to email and call , but no respond

16 November 2015 04:11:00 Guest

Hi, Morning My booking reference KWWTEF, i tried to check in online, but it show my record not there, i called and emailed to them, but my call been put down and no emails replied to me, frustrated.

12 November 2015 09:11:00 SHANICE ONG

HI,GOOD AFTERNOON ! I WOULD LIKE TO REQUEST TAX INVOICE FOR GST CLAIM UNDER COMPANY NAME. MY BOOKING NUMBER IS PCMDTK. KINDLY EMAIL TO : shanice.ong@apexceramicscity.com Thanks. Regards, Shanice Ong H/p : 012-404 1499

06 November 2015 05:11:00 Ms Teoh

Good Morning , can you help me to check the e-ticket number because we Dato' victor chai on 25.05.2015 penang go to melacca morning flight and back on 26.05.2015 afternoon flight. we Dato' i/c: 660203045203 . because we need print out the tax invoice for claims the gst under company. please help me.

04 November 2015 03:11:00 Guest

Malindo Air, to on line check in your website is totally disaster!!! your call centre also cannot reach thru. this is horrible experience!!!!

04 November 2015 01:11:00 Guest

i book a two ways ticket for my wife & i on 6th july 2016 from subang to kedah, but now all the details missing from my email. what should i do? since i dont even remember my booking no.

04 November 2015 04:11:00 Guest

Guest : It seems many are having this problem. I booked LNG to kl ticket on 14th. but i cant see web check in. I cant even see my flight. there is no link from the email confirmation i got. I need to access it as i need to change the passport no of my wife. what to do ...I mail to them, no response yet. anyone can help me??? U have to call them. Their website is upgrading therefore u can't view ur booking or change ur booking.

03 November 2015 08:11:00 Guest

i just want to know HOW to check flght availabilty cause i cant even get once since 2 month ago start look for ticket from malindo

02 November 2015 06:11:00 Pantho

It seems many are having this problem. I booked LNG to kl ticket on 14th. but i cant see web check in. I cant even see my flight. there is no link from the email confirmation i got. I need to access it as i need to change the passport no of my wife. what to do ...I mail to them, no response yet. anyone can help me???

29 October 2015 12:10:00 Guest

Do i need to print electonic recipet along ?

29 October 2015 07:10:00 Guest

Guest : the web check in is suck, can OD improve it Hi Try to use online check in but it shown no record.. what happen to the web check in..??

29 October 2015 07:10:00 Guest

Hi Try to use online check in but it shown no record.. what happen to the web check in..??