Malindo Air Discussion

02 May 2017 09:05:00 Guest

Whenever I tried to retrie my booking with PNR at search.malindoair.com/od/onlineaddonbook... it was showing "Error in retrieving your booking. Please try again" Please advice.

01 May 2017 07:05:00 ARCHANAA

hello i would like to reques to resend my travel itinerary to my new email since my old email i registered cannot be open for sometime Booking number : SHGQCL Medan Kuala namu to Kuala lumpur 23rd May 2017

29 April 2017 05:04:00 m jaya malayalam

hi, i want to change the date of my departure from kota kinabalu to kuala lumpur.. how to change date..

29 April 2017 11:04:00 Guest

Guest : İs it possible to buy the ticket with someone else credit card? Becouse my card doesn't work and i want to buy a ticket very soon.

25 April 2017 12:04:00 Guest

cannot transmit the payment via bank islam

23 April 2017 06:04:00 Guest

i agree with all the messages before my comments based on my personal experience KUL to PER on 17 March 2017 my email to and customer care never responded Malindo is now the worst airline in south east asia the cabin crew have become arrogant and selfish they treat passengers as s##t they dont care about passengers' feelings the cabin crew think they are superior they forget that passengers pay their salary i wonder what the CEO is doing. i know. slucking in his office under his table . . . . imagine 440 plus complaints, in this forum only there are many other forums where passengers have complained

15 April 2017 08:04:00 lostsheep

I had key in wrong abt spelling and also surname on flight ticket. I had try to call malindo customer care many times but all times are on hold.How can I do now? Can anyone have some suggest for me?

12 April 2017 03:04:00 Guest

I've bought 2 tickets to Bandung using Malindo Apps but unfortunately both tickets under my name,I don't know whats wrong with the Apps everything seems wrong especially when both tickets under your name (double issue)no second form for second passenger,no manage bookings and their call service centre never answer calls since last wednesday till now,I have emailed them,they reply and say it's not allowed to do amendment because the IT department check there's no error during purchasing of tickets through Malindo Apps.I want them to issue me with another tickets under my husband's name but everything seems impossible.. Im speechless😓there is no coperation from them,how am I going to board alone without my husband..and why do I need 2 seat under my name?why should I purchase another tickets while this is a small matter..it can be taken care of..customer is No1,they should serve the customers better if they want customers to comeback fly with them.I'm extremely dissapointed with what has happen,I don't know what to do,what should I react.Please advise

11 April 2017 06:04:00 SATINDERJIT KAUR

DEAR SIR I DID A BOOKING FOR MY 5 FRIENDS TO FLY FROM AMRITSAR TO BALI ON THE 5TH MAY. ATTACHED IS THE DETAILS. MY PAYMENT WAS FAILED. NOT SURE WHY. CAN YOU PLS ADVISE ME HOW TO GO ABOUT COMPLETTING THE PAYMENT PLEASE. MY EMAIL IS shenkodev@hotmail.com looking forward to you advise. Have a nice dau Satinderjit kaur PNR: UWFRGZ

11 April 2017 03:04:00 Guest

I am a frequent flyer of many airlines, and due to both work and personal trips, I usually fly at least 3 times a month. Malindo officially takes the cake for the worst customer service I've ever personally experienced, mainly in the sense that I can't reach them in any channel whatsoever. I've tried the customer_care@malindoair.com, Facebook Messenger, all the Customer Care phone numbers in various countries, feedback form online, and all three WhatsApp numbers to inquire regarding refunds. I even Googled and found a HK agent for Malindo whom I contacted and actually managed to reach, but she unfortunately wasn't authorized to help with my issue. Ironically, ALL of this could have been avoided if their Manage Booking function online was working in the first place. So if you're all about taking risks, by all means, fly with Malindo but if you try to change anything, good luck. I will NEVER fly with them ever again, it's simply not worth the hassle.

11 April 2017 09:04:00 Ask for help

Dear Related people Please help send the trip details again by email : piyasuwan.m@gmail.com Booking Ref : XRNSXW Ticket Number : 8162269319037 - PIYARATTANASUWAN/MAITREE MR Thank You Maitree Piyarattanasuwan

10 April 2017 10:04:00 Guest

Nonglark : How to change name in flight ticket ?

01 April 2017 03:04:00 Ng

Can Malindo Air please reply "WHY CUSTOMERS CANNOT DO WEB CHECK-IN FOR RETURN FLIGHT????" And nobody answer the call even though i have waited more than 20minutes on the phone!!!

30 March 2017 09:03:00 Guest

why malindo keep on delaying my flight?

30 March 2017 04:03:00 Guest

Trying to connect to customer service for 3 days now both to Malaysia and Australia phone numbers. No one answering the phone. On hold forever. Where else can I contact this dreadful Airline? Need to sort my flight ugently.

28 March 2017 11:03:00 Guest

norziela : can i purchase ticket by using visa card?is there any requirement?can.just make sure card is active

28 March 2017 04:03:00 malinda

can i change my seat after checked in?

27 March 2017 05:03:00 GuestJhorna Neogi

This is the worst Airlines I've come across.This is the firsy time I've travelled from Mumbai to Kuala Lumpur to Penang.When I arrived in Penang one of my luggage went missing.Made a complain in Penang but the staffs seem to take the matter very lightly.Then they asked me to call Kuala Lumpur baggage department.A lady by the name of Farah dealing with our case but she doesnt bother to take it seriously.When we call her either she does not pick up the call or she's on leave.Called customer service but they are the worst ,they keep hanging up on us.There is no number of more senior staff for us to contact to solve our problem.It has been 4 days since our bag went missing but no news till now n the staffs never bother to contact us.Either Malindo hire more efficient staffs or close down this airline permanently.Malindo should be more responsible towards passengers baggages.

27 March 2017 02:03:00 Guest

Have booked and paid for flights with Malindo in August and have done seat allocation (business class) I want to change the seats I have booked, but no able to do so on line. Does anyone know how to change seats ??

25 March 2017 09:03:00 Nazri

Try to contact the customer service, no one answers. I am trying to figure out why unable to perform web check-in, it stated invalid results. As a conclusion, this will be my first and last time on flying with malindo air.

24 March 2017 02:03:00 Guest

Can I print my Malindo boarding pass at Subang Airport?

22 March 2017 06:03:00 Nonglark

How to change name in flight ticket ?

22 March 2017 09:03:00 Jessica Low

Guest : HOW TO PRINT MALINDO AIR TAX INVOICE TICKET NO. 8162108914416 PASSENGER NAME DATO TEE SENG KEONG BOOKING REFERENCE UQASFN OD0303 05aPR2017 BTH-SZB

22 March 2017 06:03:00 norziela

can i purchase ticket by using visa card?is there any requirement?

13 March 2017 04:03:00 Guest

i already book a malindo ticket.. can i add seat for my ticket?

08 March 2017 11:03:00 Guest

HOW TO PRINT MALINDO AIR TAX INVOICE TICKET NO. 8162108366784 PASSENGER NAME VOON JAN HIONG MR ISSUE DATE 08FEB2017 BOOKING REFERENCE TYTQIK OD1601 20FEB2017 KCH - KUL OD1622 25FEB2017 KUL-KCH PLEASE BE INFORMED THAT THE TAX INVOICE WAS NOT GENERATED DURING THE PURCHASE OF THE TICKET. ISOLAB SDN BHD LOT 843 BLOCK 7 MTLD SEJINGKAT INDUSTRIAL PARK 93050 KUCHING TEL : 082-435566 FAX 082435511

06 March 2017 07:03:00 Guest

I haven't receive any email regarding to Malinda Air since I booked my flight ticket through the app. Or I entered wrong email address? Could anyone advice me know what to do?

05 March 2017 07:03:00 Guest

Hi, if i have already web checked in can i still manage to change my flight time? Will it charge?

04 March 2017 04:03:00 Guest

Hi Malindo, Why I havent received any Malindo Miles creditted to my acoount yet since i sign up ? Or any other steps did i miss out just to obtain my Malindo Miles. Kindly clarify at nabila_nasuha@yahoo.com

03 March 2017 04:03:00 Faizah abdul aziz

hye. i just booked ticket from KL to Perth , but i cannot check in . i havent put my passport number . but i already pay the full amount. can u explain?

28 February 2017 09:02:00 JUDITH ASONG

HOW TO GET MY CHECK IN RETURNS TICKET OR HOW TO CHECK IN RETURNS MALINDO AIR TICKET REF BOOKING ULSZEG BDO DEPARTING AT 10.10 AM TO KUL 6.10 PM TO BKI EMAIL judith.asong@sabah.gov.my

24 February 2017 02:02:00 Guest

How does anyone book a flight with this outfit?? We have tried Melaka to Penang at various times today on both IOS and MS devices and the site keeps expiring the moment we go to the next page. Anyone else having problems?

24 February 2017 07:02:00 TOG

pnr LDJWOT i have booked a ticket from Singapore to Kuala Lumpur, Malaysia departing at 10.10 tomorrow. I have tried to do a online checkin but not allowed to. Please explain why as all other budget airlines i have used me to do so. thanks

24 February 2017 07:02:00 kwok

Hi i have booked a flight from singapore to kuala lumpur departing tmr morning. Why cant i do a online check in now?

22 February 2017 09:02:00 SI Wong

I booked a return flight from PNG - KL and was able to web check-in for the flight from Penang to KL, but unable to web check-in for the flight from KL to Penang. Please advice. Thanks .

15 February 2017 05:02:00 Guest

I accidentally chose the wrong appellation of Mr instead of Miss. Will it affect the boarding process?

15 February 2017 05:02:00 Guest

Guest : I accidentally chose the wrong appellation of Mr instead of Miss. Will it affect the boarding process?

14 February 2017 05:02:00 Komathi

I book ticket to Kulala Lumpur from Bandung. Reference: UHTBQN I put my Surname as Logakrishana instead of Logakrishnan. Please advice how to amend

14 February 2017 04:02:00 Lau KH

I book a return flight from Penang to Subang but was only able to do a web check-in from Penang to Subang but unable to do a web check-in from Subang to Penang even though my flight is only 24 hours from now. Please advice. Thank you

13 February 2017 11:02:00 Guest

I attempted to book a flight from Delhi to Jakarta. Entered everything correctly and paid using a valid credit card. The system fails and does not issue the ticket - its a * of time. The airline has a website which does not seem to work for International passengers - disappointing. Fix your web booking problems - please dont * people's time!

08 February 2017 10:02:00 Guest

i book a ticket to kuala lumpur using credit card but after i book only reference number came out but no itenary and flight details. why is that so?

07 February 2017 03:02:00 Attila

Can i book ticket without any passport information? I do not have any passport at the moment

03 February 2017 07:02:00 Guest

I faced problem in making payment. The method option only showed credit, charge or debit card. But the system did not accept debit card payment.i tried to use different cards to make payment but still FAILED. please upgrade this payment system to at least accept debit cards or it would be even better if online banking is allowed.

03 February 2017 04:02:00 UPESHKUMAR

To,Sir i am interest to travel in Malindo air lines PLEASE HELP I WANT 7 TICKET FROM MUMBAI TO HONG KONG,MOBILE +919825177320/9374370002

03 February 2017 09:02:00 Mike De-Bear

Will be flying with Malindo in a few days. The flight reviews are quite good, BUT I have been attempting to contact them to make a payment for 5mr/£1/$1.40 it has been hell. They do not answer the phones and if you mange to get thru to them you are then passed around. The payments department have been promising to call me now for over 6 hours, all this for a payment that is almost no money. My advise is THINK TWICE before using this airline. I travel by air 50/60 flights a year, never again with malindo.

01 February 2017 03:02:00 Chan

Hi please guide me how to update passport info. Thanks

01 February 2017 10:02:00 Guest

Hi I am booking 2 passangers International tickets.. How much baggage is allowed in Malindo flight for each passanger on same pnr

01 February 2017 10:02:00 Guest

Dear Sir/Madam, May I know are there any GST charges for baggage allowance?

27 January 2017 12:01:00 ali

Hi, I am Hussain from basically form Pakistan and currelty studying in Hat Yai Thailand. I Plan to book ticket by Malindo Air, form HDY-BKK-KUL-LHE on 3April and return on 17May from LHE-KUL-BKK-HDY. the transition time at KUL is about 2 hours now i want to know that do i need visa to pass through from KUL ? I am worried abut visa.

26 January 2017 06:01:00 JAYAKRISHNAN

His Dear I was a passenger with Malindo airlines on 25 the from Perth to Kuala Lumpur & I appreciate your captain & your crew team who was so nice & I really enjoyed the journey. I will be flying to Kuala Lumpur to Kochi on 28th of January in Flight # OD 233& can u please let me know in which terminal I have to do the check in. Also is there anyway to do online check in. Thanks in advance Jk