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Malindo Air Discussion

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19 September 2023 05:09:00 Guest

Guest : Guest : Same issue, how to make payment with the same booking ID? Guest : System detected there is another booking (Booking ID : KCYEND Status : Pending for Payment Confirmation ) with same details. The previous booking might be issued when we get confirmation from Bank. Please check your bank records before you make another duplicate booking. this might lead to your bank account charged twice. If its intended, Please check again and click 'Continue' Button .

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08 September 2023 08:09:00 Guest

Guest : Same issue, how to make payment with the same booking ID? Guest : System detected there is another booking (Booking ID : CXSNMY Status : Pending for Payment Confirmation ) with same details. The previous booking might be issued when we get confirmation from Bank. Please check your bank records before you make another duplicate booking. this might lead to your bank account charged twice. If its intended, Please check again and click 'Continue' Button .

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06 September 2023 06:09:00 Tan Kiat Loo

I need to get the PNR code from Malindo, as I was deleted all my email.

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18 August 2023 11:08:00 Guest

Guest : Guest : Same issue, how to make payment with the same booking ID? Guest : System detected there is another booking (Booking ID : LHATKS Status : Pending for Payment Confirmation ) with same details. The previous booking might be issued when we get confirmation from Bank. Please check your bank records before you make another duplicate booking. this might lead to your bank account charged twice. If its intended, Please check again and click 'Continue' Button .

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02 August 2023 05:08:00 johari yusof

Been trying for a week to book tickets. I'm travelling in the US right now for work but trying to plan for a family trip when I get home to PJ. Always stops at the credit card verification stage with some message about not being able to reach maybank or something like that. Pretty unbelievable for something so simple like online payment to be so difficult in 2023. If Malindo can't get simple things right, can I trust you with running an airline right?

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20 July 2023 07:07:00 Guest

Guest : Same issue, how to make payment with the same booking ID? Guest : System detected there is another booking (Booking ID : QCSLZG Status : Pending for Payment Confirmation ) with same details. The previous booking might be issued when we get confirmation from Bank. Please check your bank records before you make another duplicate booking. this might lead to your bank account charged twice. If its intended, Please check again and click 'Continue' Button . Wait for 24 hours

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19 July 2023 07:07:00 Guest

Same issue, how to make payment with the same booking ID? Guest : System detected there is another booking (Booking ID : QCSLZG Status : Pending for Payment Confirmation ) with same details. The previous booking might be issued when we get confirmation from Bank. Please check your bank records before you make another duplicate booking. this might lead to your bank account charged twice. If its intended, Please check again and click 'Continue' Button .

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21 June 2023 12:06:00 Mizi

why cannot book any ticket from malacca malindo?

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24 May 2023 08:05:00 Guest

Guest : WTF I have the same issue too. How do you solve this?

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21 May 2023 06:05:00 Guest

WTF

Malindo Air 
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20 April 2023 10:04:00 Guest

Rishi : I have just one spelling mistake in an infants ticket? Does it affect to board the flight? Please let me know

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03 April 2023 04:04:00 Guest

Guest : System detected there is another booking (Booking ID : *****Status : Pending for Payment Confirmation ) with same details. The previous booking might be issued when we get confirmation from Bank. Please check your bank records before you make another duplicate booking. this might lead to your bank account charged twice. If its intended, Please check again and click 'Continue' Button .

Reply
02 April 2023 05:04:00 Guest

System detected there is another booking (Booking ID : QCSLZG Status : Pending for Payment Confirmation ) with same details. The previous booking might be issued when we get confirmation from Bank. Please check your bank records before you make another duplicate booking. this might lead to your bank account charged twice. If its intended, Please check again and click 'Continue' Button .

Reply
09 March 2023 06:03:00 Guest

Guest : I cant do my payment. I already check for pay the pending payment but i cant find it. System detected there is another booking (Booking ID : XXXXX Status : Pending for Payment Confirmation ) with same details. The previous booking might be issued when we get confirmation from Bank. Please check your bank records before you make another duplicate booking. this might lead to your bank account charged twice. If its intended, Please check again and click 'Continue' Button .

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16 February 2023 05:02:00 Guest

I booked the wrong month..Feb instead of March...dates at end of the month fall on same day. How do I change date

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11 February 2023 07:02:00 JS

Guest : Why arent they issuing me a ticket!??? I paid 2 days ago. All confirmed but no ticket given to me! No one can help. Have they stolen my money? I had the same issue with you while making my booking today. May I know if your issue resolved?

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04 February 2023 03:02:00 Guest

I cant do my payment. I already check for pay the pending payment but i cant find it. System detected there is another booking (Booking ID : XXXXX Status : Pending for Payment Confirmation ) with same details. The previous booking might be issued when we get confirmation from Bank. Please check your bank records before you make another duplicate booking. this might lead to your bank account charged twice. If its intended, Please check again and click 'Continue' Button .

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04 February 2023 01:02:00 Vitcor

I choose mr ,after submit become madam is there any issue ?

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29 January 2023 07:01:00 Guest

Guest : I havent received a confirmation email has been over 12 hours Did you get it?

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29 January 2023 07:01:00 Guest

Why arent they issuing me a ticket!??? I paid 2 days ago. All confirmed but no ticket given to me! No one can help. Have they stolen my money?

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23 December 2022 03:12:00 Guest

Guest : How to pay my pay later booking?

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20 December 2022 11:12:00 Swetha Manivannan

Why do I can't change my flight date to 21 December from 22 December ? When i did that its keep on showing at flight changing error.

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10 November 2022 01:11:00 Guest

How to pay my pay later booking?

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29 July 2022 12:07:00 Guest js

Guest : Guest : Nicole : Same thing has happened to me this morning. I go to manage booking and says its unpaid but has come out of my bank!! Guest : I purchase a ticket on 27/3/2022, checked with bank- payment successful but I did not receive PNR or any booking Confirmation number! Emailed malindo customer care but no feedback! Called call centre for more than 20 times but no one is answering the calli hv been waiting for each call for at least 10 mins (it keep saying malindo is experiencing high volume of call???) this is not the first time I encountered this issue!!!!! Really bad service!!!!!!!! how .... omg I'm also having this issue. Money deducted , no ticket no code. No respond from email. Called and they ask me wait email. I rang them, was on hold for 50 minutes, finally someone picked up the phone, told them the itinerary wasn't issued, they issue it straight away. Ring them again. They ask me to wait . Been a month..... sigh cant refund cant ask for faster. Nothing can I do on this?

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26 July 2022 09:07:00 Guest

Guest : Guest : Nicole : Same thing has happened to me this morning. I go to manage booking and says its unpaid but has come out of my bank!! Guest : I purchase a ticket on 27/3/2022, checked with bank- payment successful but I did not receive PNR or any booking Confirmation number! Emailed malindo customer care but no feedback! Called call centre for more than 20 times but no one is answering the calli hv been waiting for each call for at least 10 mins (it keep saying malindo is experiencing high volume of call???) this is not the first time I encountered this issue!!!!! Really bad service!!!!!!!! how .... omg I'm also having this issue. Money deducted , no ticket no code. No respond from email. Called and they ask me wait email. I rang them, was on hold for 50 minutes, finally someone picked up the phone, told them the itinerary wasn't issued, they issue it straight away. Any idea how they verify the payment or which ticket u looking ? * .... why its getting so long.....

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26 July 2022 05:07:00 Guest

Guest : Nicole : Same thing has happened to me this morning. I go to manage booking and says its unpaid but has come out of my bank!! Guest : I purchase a ticket on 27/3/2022, checked with bank- payment successful but I did not receive PNR or any booking Confirmation number! Emailed malindo customer care but no feedback! Called call centre for more than 20 times but no one is answering the calli hv been waiting for each call for at least 10 mins (it keep saying malindo is experiencing high volume of call???) this is not the first time I encountered this issue!!!!! Really bad service!!!!!!!! how .... omg I'm also having this issue. Money deducted , no ticket no code. No respond from email. Called and they ask me wait email. I rang them, was on hold for 50 minutes, finally someone picked up the phone, told them the itinerary wasn't issued, they issue it straight away.

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13 July 2022 06:07:00 Guest

Nicole : Same thing has happened to me this morning. I go to manage booking and says its unpaid but has come out of my bank!! Guest : I purchase a ticket on 27/3/2022, checked with bank- payment successful but I did not receive PNR or any booking Confirmation number! Emailed malindo customer care but no feedback! Called call centre for more than 20 times but no one is answering the calli hv been waiting for each call for at least 10 mins (it keep saying malindo is experiencing high volume of call???) this is not the first time I encountered this issue!!!!! Really bad service!!!!!!!! how .... omg I'm also having this issue. Money deducted , no ticket no code. No respond from email. Called and they ask me wait email.

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08 June 2022 03:06:00 Guest

arun : When I try to change the flight date under Manage booking, I am keep getting an error "Error occurred while changing your flight. Please try again later". Any idea on this? already tried few times and same error popping up. I have this problem too, did you solve it?

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06 June 2022 11:06:00 Guest

I also faced the same issue, no PNR issued. How did you manage?

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06 June 2022 08:06:00 Guest

Hi Team, I have recently booked a flight from Kuala lumpur(kUL) to bali(DPS). But i have missed to add surname of one of the in the flight ticket booked. My journey date is on 31 Jul 2022. Will it be a problem. Is there any process to add the surname. Please help on this. Kindly share the details/response to Brijeshkajla.88@gmail.com. Thanks in advance.

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01 June 2022 05:06:00 Guest

Hi, I received an email from Malinda that my flight depart time has been rescheduled from night time to morning. Can I request to reschedule my flight date to the next day?

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01 June 2022 12:06:00 Guest

Guest : JAKE NG INNKA LIONO : i purchased a ticket plus add ons on the 04/05/22, payment went through but i did not receive any booking confirmation. Called and left message but did not receive any call back. Emailed but no reply received. What do i need to do next hello did you manage to get to them i'm facing the same problem Hiii! Did you manage to settle yours? Im facing the same problem too!

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26 May 2022 06:05:00 Guest

JAKE NG INNKA LIONO : i purchased a ticket plus add ons on the 04/05/22, payment went through but i did not receive any booking confirmation. Called and left message but did not receive any call back. Emailed but no reply received. What do i need to do next hello did you manage to get to them i'm facing the same problem

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14 May 2022 07:05:00 Nicole

Same thing has happened to me this morning. I go to manage booking and says its unpaid but has come out of my bank!! Guest : I purchase a ticket on 27/3/2022, checked with bank- payment successful but I did not receive PNR or any booking Confirmation number! Emailed malindo customer care but no feedback! Called call centre for more than 20 times but no one is answering the calli hv been waiting for each call for at least 10 mins (it keep saying malindo is experiencing high volume of call???) this is not the first time I encountered this issue!!!!! Really bad service!!!!!!!!

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13 May 2022 10:05:00 Ravendran Muthiah

Ticket not yet issued for this PNR ..... but i cannot go in to the website make the payment ... please update your website to facilitate the payment. Your website also do not have edit profile option. Not very user friendly website.

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06 May 2022 08:05:00 JAKE NG INNKA LIONO

i purchased a ticket plus add ons on the 04/05/22, payment went through but i did not receive any booking confirmation. Called and left message but did not receive any call back. Emailed but no reply received. What do i need to do next

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17 April 2022 08:04:00 Aslan Sha

i have only my ticket reference number how to get print out my ticket

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27 March 2022 04:03:00 Guest

I purchase a ticket on 27/3/2022, checked with bank- payment successful but I did not receive PNR or any booking Confirmation number! Emailed malindo customer care but no feedback! Called call centre for more than 20 times but no one is answering the calli hv been waiting for each call for at least 10 mins (it keep saying malindo is experiencing high volume of call???) this is not the first time I encountered this issue!!!!! Really bad service!!!!!!!!

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28 February 2022 06:02:00 rumankhan253@gmail.com

please inform me. why cancel my malindo airline tickets. why counter E -2 KLAI staff malindo treats us badly.with customers. malindo airlines very bad service for customers. why take money incarratly

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12 February 2022 06:02:00 Guest

How to change gender from mr to ms for Malindo air ticket fly from subang to jb ? if no change , will it any problem ? Thank you.

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07 January 2022 06:01:00 choy

I''m booking 2 passenger together, one of passenger want to change date of flight, why no choose one passenger to change flight until page of select flight? please advise.

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12 November 2021 10:11:00 Guest

How to change title of air ticket? Mr to Mrs

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26 August 2021 09:08:00 Guest

can i carry accoustic guitar on board

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25 July 2021 01:07:00 Guest

Hello, I just made a pay later booking, but I want to pay now, and can't find the PNR number? Help!

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09 July 2021 06:07:00 Guest

Hi, I am Melina, I booked a ticket, but cant track my booking after log in Malindo air. The flight Kuala Lumpur to Jakarta on 12 th July 2021 , time 15:00.Can you please check my flight PNR? Thank you

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05 July 2021 12:07:00 Ron bhandari

Ron bhandari booking tiket but malindo air not send reference number Guest : i just bought the ticket from SZB-KBR. but still didnt received any emails and also it said that this ticket didnt being issued PNR. what happened?

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20 March 2021 11:03:00 Guest

i just bought the ticket from SZB-KBR. but still didnt received any emails and also it said that this ticket didnt being issued PNR. what happened?

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01 November 2020 11:11:00 Guest

This is first time I bought Malindo Air ticket from KL to Kota Bharu. Unfortunately, I unable to check in. Just the message ' Technical Error ' indicated. How to solve it? As my flight will at 9.40am. Now is 4.30am.

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01 June 2020 03:06:00 Thertheare

Su Hia Tan : I have book the flight ticket with gender Mrs but after I paid the payment it show me the gender Mr. How can i solve it? I think it wouldn't be problem. I have flown before having the false indicated gender and couldn't fix it later but I didn't face any problems at the airport. Also once my sister has flown two years ago with such such problem with Montenegrin passport tranio.com/montenegro/passport/

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04 March 2020 09:03:00 Su Hia Tan

I have book the flight ticket with gender Mrs but after I paid the payment it show me the gender Mr. How can i solve it?

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21 February 2020 05:02:00 Guest

I have book the flight ticket with gender Ms but after I paid the payment it show me the gender Mr. How can i solve it?

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19 February 2020 08:02:00 arun

When I try to change the flight date under Manage booking, I am keep getting an error "Error occurred while changing your flight. Please try again later". Any idea on this? already tried few times and same error popping up.

Malindo Air 
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17 February 2020 05:02:00 Trang

Im booked ticket between KUL and Penang 2 way but i was mistake first name and Last name so can i change name position

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10 February 2020 08:02:00 Khairul Azhar

m jaya malayalam : hi, i want to change the date of my departure from kuala lumpur to labuan how to change date? Whenever I tried to retrie my booking with PNR at search.malindoair.com/od/onlineaddonbook... it was showing "Error in retrieving your booking. Please try again" Please advice.

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08 February 2020 04:02:00 IRFAN SAIF

how can i mange my.booking without PNR number

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30 January 2020 06:01:00 Guest

i have bought ticket from guangzhou to lahore from Fliggy App, they have issued me confirmation email and itinerary, but when i check on Malindo website "Manage my booking" it is not showing any booking. whats the problem?

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22 January 2020 09:01:00 Guest

Guest : I see already many issues because with a foreign credit card we cannot do any booking. what is actually the problem and why it never gets fixed. i as a foreigner have no other option for payment. i dont have a local bank account. it is so disappointing. customer support also not there most of the time. i have no simcard neither. you dont have a simcard, how you expect they can help you ? straight walk to their office if you need any help. ask them to book your flight.

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18 January 2020 05:01:00 Guest

I have a same issue here. Did you solved your problem? Kon miew loon : Hi, I am kon miew loon, I booked a ticket, but cant track my booking after log in Malindo air. The flight Kuala Lumpur to Kuching on 13 th January 2020. About evening time. Can you please check my flight PNR? Thank you

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06 January 2020 05:01:00 Shurina

How to change my gender from MR to MISS

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06 January 2020 02:01:00 Guest

I see already many issues because with a foreign credit card we cannot do any booking. what is actually the problem and why it never gets fixed. i as a foreigner have no other option for payment. i dont have a local bank account. it is so disappointing. customer support also not there most of the time. i have no simcard neither.

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05 January 2020 01:01:00 Kon miew loon

Hi, I am kon miew loon, I booked a ticket, but cant track my booking after log in Malindo air. The flight Kuala Lumpur to Kuching on 13 th January 2020. About evening time. Can you please check my flight PNR? Thank you

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31 December 2019 05:12:00 Guest

Error occurred while changing your flight. Please try again later. PNR YCMUXL

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09 December 2019 12:12:00 Mohammad

I have booked a flight for 3 passengers from Kuala Lumpur International Airport in 2020 Feb 11. After the payment has been completed, I did not receive the ticket/itinerary, and when I checked "Manage My Booking", it showed "Ticket not yet issued for this PNR". I am unable to view or make any modifications to the booking. How can I solve this problem?

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30 November 2019 05:11:00 Jayakumaran Nair

I am not able to find my PNR number on my e ticket. please advice.

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13 November 2019 09:11:00 Guest

I booked a flight from ipoh to johor bahru, everything is fine, but once I want to do the web check in, I found that my gender been changed from female to male?! **But my e ticket shows female Can I just check in like that?

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13 November 2019 04:11:00 Guest

My gender is Mrs but the gender show out is Male, how to change it? If no change, have any issue

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19 October 2019 07:10:00 Guest

i book the flight ticket with gender Ms but after i paid the payment it show me the gender Mr. How can i solve it?

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18 October 2019 06:10:00 ADRIAN

I have booked a flight for 3 passengers from Kuala Lumpur International Airport in November. After the payment has been completed, I did not receive the ticket / itinerary, and when I checked "Manage My Booking", it showed "Ticket not yet issued for this PNR". I am unable to view or make any modifications to the booking. How can I solve this problem?

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17 October 2019 12:10:00 Guest

Guest : Why i can't change my flight date? it keep stated an Error occurred while changing your flight. Please try again later. How can i change my flight date? I already call the centre for several times, but no one is answer the call, i also send the email to the Malindo air, and it keeps saying the same things.. Call to the Malindo Care Centre, blah blah blah....IF U WANT ME TO CALL THE CENTRE, PLEASE HAVE SOMEONE PICK UP THE CALL WHAT!!! Did you find a solution ?

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03 October 2019 06:10:00 shaharaliza ab razak

I books ticket from Jakarta to kuala lumpur on 1.12.2019 but my emel being deleted. How can I trace my iitinerary? please help. tq

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18 September 2019 09:09:00 GANESAN

ticket Number : 8162116915628. Booking reference YMJQBS The guest is female. but in ticket appear MR. How to change it.

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16 September 2019 07:09:00 Guest

Why i can't change my flight date? it keep stated an Error occurred while changing your flight. Please try again later. How can i change my flight date? I already call the centre for several times, but no one is answer the call, i also send the email to the Malindo air, and it keeps saying the same things.. Call to the Malindo Care Centre, blah blah blah....IF U WANT ME TO CALL THE CENTRE, PLEASE HAVE SOMEONE PICK UP THE CALL WHAT!!!

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15 September 2019 02:09:00 Guest

TZFJCQ how to pay for that tell me please that the booking id

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31 August 2019 08:08:00 Guest

Hi, any problem if the sequence of last name and first name reverse? The title for Ms. Ng Kam Loy shall be Mr. How I do able to update it?

Malindo Air 
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31 July 2019 06:07:00 Guest

Guest : I want to manage my booking for my son, his birth year is 2010. I can't key in because in the column don't have 2010 Im facing the same problem... How to check in

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25 July 2019 11:07:00 Guest

Guest : How if i enter my first and last name in a wrong sequence? Is it gonna be a problem?

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25 July 2019 07:07:00 Guest

SHARON TAN : Hi, PNR : AYFEZU Name: KAM YEW THAI but it should be Mrs, but i booked under Mr, does it any issue when check in? Can you change the gender? How is your status?

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24 July 2019 06:07:00 Guest

Name is taken along MS with no spacing, is that ok?

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20 July 2019 08:07:00 Guest

We are sorry but we are not able to confirm your booking, please try different fare options or try again later.

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14 July 2019 12:07:00 Nicole vickery

I have not received my confirmation of booking, and e ticket, I booked in 18th April

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06 July 2019 01:07:00 Guest

I cannot log in to manage my booking when I provide booking reference and first name and last name. How do I log in to manage booking?

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