Malindo Air Discussion

30 January 2026 05:01:00 neela41

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30 January 2026 05:01:00 neela41

+1-833-611-8313. Speaking with a live representative ensures your travel needs are handled efficiently and professionally — giving you confidence every step of your journey.

09 July 2025 10:07:00 Guest

Error occurred while changing your flight. Please try again later. IS THERE A SOLUTION TO THIS??? My flight flies in a couple of hours really need to change this as visa hasn’t arrived.

18 June 2025 02:06:00 Guest

I keep getting the "Error occurred while changing your flight. Please try again later." error message when I try to change the flight ticket date. Please help.

01 March 2025 05:03:00 JIMLI ABDUL KHALIK

Please refund my money Booking reference MKCFBN

19 February 2025 05:02:00 Guest

Why no one from customer service picking up the calls or response to my email. I been trying to change the flight dates but keep getting the error message "Error occurred while changing your flight. Please try again later". Seriously very disappointed with your service. I need the solution asap.

13 February 2025 06:02:00 Sad Guest

Tried changing my flight dates as i made an error. Got hit with the "Error occurred while changing your flight. Please try again later.". Emailed to the customer care, still awaiting response. And everytime i call Customer service, i am put on hold. gave up after an hour and a half. Additionally, when i tried to change the dates (i previously bought the flexi ticket), while selecting the flight back, the Flexi option was the only available option (fine i guess) but its not provided with any baggage. I needed to pay additional for baggage. is the website even usable at this rate?

10 February 2025 03:02:00 Guest 123

Reschedule my flight time but come out with this "Error occurred while changing your flight. Please try again later.". Customer service contact no one is picking up my call. whole malaysia malindo air's Office also no one answer my call. what to do? pleaase helpppp.

04 November 2024 04:11:00 Guest

Guest : I did not received any booking confirmation/ itinerary from Malindo Air

 

20 August 2024 08:08:00 Ghulam Mustafa

Sir my friend book a ticket for me but there's no pin no or reference no thers only PNR no..so how do I know is my ticket confirmed or not...and there's a one spell mistake in my name is there any problem

22 July 2024 12:07:00 killian

Guest : I booked a flight ticket in malindo air. ABUL SHEREEF instead of ABDUL SHEREEF. Sur name is not added by mistake. Will get changed as in passport? Hi, I noticed a small mistake on my Malindo Air booking. The surname is missing from my ticket, which should be "Abdul Shereef" instead of "Abul Shereef." Could you please let me know if this can be corrected to match my passport? Thank you for your assistance!

17 May 2024 02:05:00 Guest

I booked a flight ticket in malindo air. ABUL SHEREEF instead of ABDUL SHEREEF. Sur name is not added by mistake. Will get changed as in passport?

28 April 2024 05:04:00 Guest

begin to suspect if malindo air is deliberately now allowing customers to change flights. i kept getting "Error occurred while changing your flight". we can never change flights!!!

01 March 2024 10:03:00 Guest

System detected there is another booking (Booking ID : AJCRDC Status : Pending for Payment Confirmation ) with same details. The previous booking might be issued when we get confirmation from Bank. Please check your bank records before you make another duplicate booking. this might lead to your bank account charged twice. If its intended, Please check again and click 'Continue' Button .

27 January 2024 03:01:00 Guest

when changing flight keep getting Error occurred while changing your flight. Please try again later.

25 January 2024 04:01:00 Guest

System detected there is another booking (Booking ID : SLYCGJ Status : Pending for Payment Confirmation ) with same details. The previous booking might be issued when we get confirmation from Bank. Please check your bank records before you make another duplicate booking. this might lead to your bank account charged twice. If its intended, Please check again and click 'Continue' Button .

21 January 2024 10:01:00 Guest

hi

15 November 2023 12:11:00 Guest

Hi. How can I check the passengers' birth dates in the booking?

08 November 2023 12:11:00 Guest

System detected there is another booking (Booking ID : MWZZML Status : Pending for Payment Confirmation ) with same details. The previous booking might be issued when we get confirmation from Bank. Please check your bank records before you make another duplicate booking. this might lead to your bank account charged twice. If its intended, Please check again and click 'Continue' Button . Not paid from Bank account... Now I want to book the return ticket but shows the abovesaid message.

19 September 2023 05:09:00 Guest

Guest : Guest : Same issue, how to make payment with the same booking ID? Guest : System detected there is another booking (Booking ID : KCYEND Status : Pending for Payment Confirmation ) with same details. The previous booking might be issued when we get confirmation from Bank. Please check your bank records before you make another duplicate booking. this might lead to your bank account charged twice. If its intended, Please check again and click 'Continue' Button .

08 September 2023 08:09:00 Guest

Guest : Same issue, how to make payment with the same booking ID? Guest : System detected there is another booking (Booking ID : CXSNMY Status : Pending for Payment Confirmation ) with same details. The previous booking might be issued when we get confirmation from Bank. Please check your bank records before you make another duplicate booking. this might lead to your bank account charged twice. If its intended, Please check again and click 'Continue' Button .

06 September 2023 06:09:00 Tan Kiat Loo

I need to get the PNR code from Malindo, as I was deleted all my email.

18 August 2023 11:08:00 Guest

Guest : Guest : Same issue, how to make payment with the same booking ID? Guest : System detected there is another booking (Booking ID : LHATKS Status : Pending for Payment Confirmation ) with same details. The previous booking might be issued when we get confirmation from Bank. Please check your bank records before you make another duplicate booking. this might lead to your bank account charged twice. If its intended, Please check again and click 'Continue' Button .

02 August 2023 05:08:00 johari yusof

Been trying for a week to book tickets. I'm travelling in the US right now for work but trying to plan for a family trip when I get home to PJ. Always stops at the credit card verification stage with some message about not being able to reach maybank or something like that. Pretty unbelievable for something so simple like online payment to be so difficult in 2023. If Malindo can't get simple things right, can I trust you with running an airline right?

20 July 2023 07:07:00 Guest

Guest : Same issue, how to make payment with the same booking ID? Guest : System detected there is another booking (Booking ID : QCSLZG Status : Pending for Payment Confirmation ) with same details. The previous booking might be issued when we get confirmation from Bank. Please check your bank records before you make another duplicate booking. this might lead to your bank account charged twice. If its intended, Please check again and click 'Continue' Button . Wait for 24 hours

19 July 2023 07:07:00 Guest

Same issue, how to make payment with the same booking ID? Guest : System detected there is another booking (Booking ID : QCSLZG Status : Pending for Payment Confirmation ) with same details. The previous booking might be issued when we get confirmation from Bank. Please check your bank records before you make another duplicate booking. this might lead to your bank account charged twice. If its intended, Please check again and click 'Continue' Button .

21 June 2023 12:06:00 Mizi

why cannot book any ticket from malacca malindo?

24 May 2023 08:05:00 Guest

Guest : WTF I have the same issue too. How do you solve this?

21 May 2023 06:05:00 Guest

WTF

 

20 April 2023 10:04:00 Guest

Rishi : I have just one spelling mistake in an infants ticket? Does it affect to board the flight? Please let me know

03 April 2023 04:04:00 Guest

Guest : System detected there is another booking (Booking ID : *****Status : Pending for Payment Confirmation ) with same details. The previous booking might be issued when we get confirmation from Bank. Please check your bank records before you make another duplicate booking. this might lead to your bank account charged twice. If its intended, Please check again and click 'Continue' Button .

02 April 2023 05:04:00 Guest

System detected there is another booking (Booking ID : QCSLZG Status : Pending for Payment Confirmation ) with same details. The previous booking might be issued when we get confirmation from Bank. Please check your bank records before you make another duplicate booking. this might lead to your bank account charged twice. If its intended, Please check again and click 'Continue' Button .

09 March 2023 06:03:00 Guest

Guest : I cant do my payment. I already check for pay the pending payment but i cant find it. System detected there is another booking (Booking ID : XXXXX Status : Pending for Payment Confirmation ) with same details. The previous booking might be issued when we get confirmation from Bank. Please check your bank records before you make another duplicate booking. this might lead to your bank account charged twice. If its intended, Please check again and click 'Continue' Button .

16 February 2023 05:02:00 Guest

I booked the wrong month..Feb instead of March...dates at end of the month fall on same day. How do I change date

11 February 2023 07:02:00 JS

Guest : Why aren’t they issuing me a ticket!??? I paid 2 days ago. All confirmed but no ticket given to me! No one can help. Have they stolen my money? I had the same issue with you while making my booking today. May I know if your issue resolved?

04 February 2023 03:02:00 Guest

I cant do my payment. I already check for pay the pending payment but i cant find it. System detected there is another booking (Booking ID : XXXXX Status : Pending for Payment Confirmation ) with same details. The previous booking might be issued when we get confirmation from Bank. Please check your bank records before you make another duplicate booking. this might lead to your bank account charged twice. If its intended, Please check again and click 'Continue' Button .

04 February 2023 01:02:00 Vitcor

I choose mr ,after submit become madam is there any issue ?

29 January 2023 07:01:00 Guest

Guest : I haven’t received a confirmation email has been over 12 hours Did you get it?

29 January 2023 07:01:00 Guest

Why aren’t they issuing me a ticket!??? I paid 2 days ago. All confirmed but no ticket given to me! No one can help. Have they stolen my money?

23 December 2022 03:12:00 Guest

Guest : How to pay my pay later booking?

20 December 2022 11:12:00 Swetha Manivannan

Why do I can't change my flight date to 21 December from 22 December ? When i did that its keep on showing at flight changing error.

10 November 2022 01:11:00 Guest

How to pay my pay later booking?

29 July 2022 12:07:00 Guest js

Guest : Guest : Nicole : Same thing has happened to me this morning. I go to manage booking and says it’s unpaid but has come out of my bank!! Guest : I purchase a ticket on 27/3/2022, checked with bank- payment successful but I did not receive PNR or any booking Confirmation number! Emailed malindo customer care but no feedback! Called call centre for more than 20 times but no one is answering the call…i hv been waiting for each call for at least 10 mins (it keep saying malindo is experiencing high volume of call???) this is not the first time I encountered this issue!!!!! Really bad service!!!!!!!! how .... omg I'm also having this issue. Money deducted , no ticket no code. No respond from email. Called and they ask me wait email. I rang them, was on hold for 50 minutes, finally someone picked up the phone, told them the itinerary wasn't issued, they issue it straight away. Ring them again. They ask me to wait . Been a month..... sigh cant refund cant ask for faster. Nothing can I do on this?

26 July 2022 09:07:00 Guest

Guest : Guest : Nicole : Same thing has happened to me this morning. I go to manage booking and says it’s unpaid but has come out of my bank!! Guest : I purchase a ticket on 27/3/2022, checked with bank- payment successful but I did not receive PNR or any booking Confirmation number! Emailed malindo customer care but no feedback! Called call centre for more than 20 times but no one is answering the call…i hv been waiting for each call for at least 10 mins (it keep saying malindo is experiencing high volume of call???) this is not the first time I encountered this issue!!!!! Really bad service!!!!!!!! how .... omg I'm also having this issue. Money deducted , no ticket no code. No respond from email. Called and they ask me wait email. I rang them, was on hold for 50 minutes, finally someone picked up the phone, told them the itinerary wasn't issued, they issue it straight away. Any idea how they verify the payment or which ticket u looking ? * .... why its getting so long.....

26 July 2022 05:07:00 Guest

Guest : Nicole : Same thing has happened to me this morning. I go to manage booking and says it’s unpaid but has come out of my bank!! Guest : I purchase a ticket on 27/3/2022, checked with bank- payment successful but I did not receive PNR or any booking Confirmation number! Emailed malindo customer care but no feedback! Called call centre for more than 20 times but no one is answering the call…i hv been waiting for each call for at least 10 mins (it keep saying malindo is experiencing high volume of call???) this is not the first time I encountered this issue!!!!! Really bad service!!!!!!!! how .... omg I'm also having this issue. Money deducted , no ticket no code. No respond from email. Called and they ask me wait email. I rang them, was on hold for 50 minutes, finally someone picked up the phone, told them the itinerary wasn't issued, they issue it straight away.

13 July 2022 06:07:00 Guest

Nicole : Same thing has happened to me this morning. I go to manage booking and says it’s unpaid but has come out of my bank!! Guest : I purchase a ticket on 27/3/2022, checked with bank- payment successful but I did not receive PNR or any booking Confirmation number! Emailed malindo customer care but no feedback! Called call centre for more than 20 times but no one is answering the call…i hv been waiting for each call for at least 10 mins (it keep saying malindo is experiencing high volume of call???) this is not the first time I encountered this issue!!!!! Really bad service!!!!!!!! how .... omg I'm also having this issue. Money deducted , no ticket no code. No respond from email. Called and they ask me wait email.

08 June 2022 03:06:00 Guest

arun : When I try to change the flight date under Manage booking, I am keep getting an error "Error occurred while changing your flight. Please try again later". Any idea on this? already tried few times and same error popping up. I have this problem too, did you solve it?

06 June 2022 11:06:00 Guest

I also faced the same issue, no PNR issued. How did you manage?

06 June 2022 08:06:00 Guest

Hi Team, I have recently booked a flight from Kuala lumpur(kUL) to bali(DPS). But i have missed to add surname of one of the in the flight ticket booked. My journey date is on 31 Jul 2022. Will it be a problem. Is there any process to add the surname. Please help on this. Kindly share the details/response to Brijeshkajla.88@gmail.com. Thanks in advance.

01 June 2022 05:06:00 Guest

Hi, I received an email from Malinda that my flight depart time has been rescheduled from night time to morning. Can I request to reschedule my flight date to the next day?