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Allegiant Air Discussion
Trying to change my flex flight date. Allegiant website will not let me do it. The dedicated line for card holders is a joke, they told me I am already waiting for a call back on their regular cue. These ppl are only concerned about you having their credit card. Left my phone over 3 hrs ago for a call back. Beyond the pale
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Allegiant app and website not working for booking flights. Have been trying for several days..I called the dedicated service number for Allegiant cardholders and it is over an hour wait...let's see if I actually get a call back
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How can I book a flight if it won't accept my credit card? I tried on line and on the app, both is giving me the same response. I've tried a few different cards, all the same.
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I just went through the same mess with Allegiant not accepting my credit card. I called customer service, 1-702-505-8888, waited 45 mins for a customer service rep. He was very nice and understanding and we had to book the entire reservation over again. The payment went through no issues. Hope this helps.
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Trying to sync my Allegiant app with my husband so he can add our flight, putting in the confirmation # will not bring it up
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I’ve been trying for over a week to buy tickets, have tried from the app on my phone, my iPad and 2 separate computers, have used different cards and it always gives the same message. Tried calling, was told to “call my bank”. I called my bank and they said no issues. What is happening!?
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I have not been able to book an allegiant flight either! tried mulitple cards, I have flown them several times and never had this before. I had a friend book it with her allegiant master card, still wouldn't work. I finally called, waited 25 minutes, agent tried to run it through, put me on hold for 30 minutes and never came back to me.
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Carol Gleason : I have been trying to purchase a ticket for two days. I get to the end and it will not accept my security code. I need to book before there are no seats left. VERY frustrating! I checked w my Credit Card company and there are no problems on there end. What is going on at Allegiant??? I been trying to use the portal on site and in the app since Friday morning. Over 24 hours. Different credit cards. Doesn't work for me. Same issue I need to get this booked. Have reached out on Facebook and Twitter with no response. I emailed. No response. I called customer service, no answer. Complete lack of transparency on their behalf.
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I am not able to use the pay portal on the site and ap. Have tried for 24 hours with various credit cards. Absolutely no information from the airline itself. Can't get through to customer service. Trying to figure out if this is me or them.
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Anyone else having issues receiving their points after traveling? My family and I purchased 4 tickets and a rental car through Allegiant ($$$$), and I still haven't gotten my points. Copied directly from Allegiant website: Points are available for use 72 hours after travel on Allegiant It's been well over 72 hours...anyone else have this issue? I've sent messages, but so far nothing. I guess I'll call and wait on hold tomorrow.
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I have been trying to purchase a ticket for two days. I get to the end and it will not accept my security code. I need to book before there are no seats left. VERY frustrating! I checked w my Credit Card company and there are no problems on there end. What is going on at Allegiant???
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App hasn’t allowed me to add a bag to my upcoming trip. Been trying for a month now and flight is this weekend. Please make it so we can update/manage through the app since the website won’t let us either. I’ll be calling today.
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we have a flight scheduled for this Friday for 5 people. today 1 had unexpected surgery and another has tested positive for covid and doesn't feel she should travel for at least 14 days do we have any options for a refund or credit for a future flight?
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I booked a flight with allegiant and bought the top package but was never offered “trip flex” came to find out I purchased a ticket for 915 pm instead of am had to cancel my original ticket and purchase new ones without trip flex yet I was never offered it BS airlines flew it twice have had problems twice
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Guest : I have been trying for days to book a seat and every time I go to pay it says an unexpected error occurred. What is going on over at allegiant? I tried calling customer service. The guy was so rude. He hung up on me told me to call back and talk to a different representative. Again, what is going on over there allegiant? Something is going on and I don’t like it. If you are using a VPN, you have to turn it off before you can get connected to Allegiant website or its app. The website or app won’t work unless your VPN is turned off. After booking your flight, remember to turn your VPN back on. You’ll have to do this every time you go to Allegiant’s website or app.
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Hello, I gave Allegiant 2 stars because while we were trying to board the plane to Florida feom memphis ..one of the little girls that was standing at the gate decided she wanted to flirt with my husband in my face, about 2 weeks ago, Light skinned skinny girl with long braids. She had the audacity to make him stand to side and thought I was going to go to the plane so he can cash app her some money 💰 for our bags. I stood there the hold time watching him and her * like a hawk..I was about to pimp slap both of them. Then on the way back the workers stole some of our items from our bags and they didn't even try to take a report either 🙃. This was a case of you get what you pay for....the flight attendance was very nice though I really appreciated them being patient with everyone 🙏
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I have been trying for days to book a seat and every time I go to pay it says an unexpected error occurred. What is going on over at allegiant? I tried calling customer service. The guy was so rude. He hung up on me told me to call back and talk to a different representative. Again, what is going on over there allegiant? Something is going on and I don’t like it.
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When I am trying to purchase my ticket online it gives a price for checked bag as 50% off at time of booking but does not show that price when finalizing the purchase.
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Manage travel connection doesn’t work. I left my number at the customer service line 5x (wait time longer than 15 minutes). No call back. I need to change return flight date. No luck. I’ve been trying for two weeks. Managed to get one callback. They called to tell me their computers were down and they couldn’t make changes😩
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I am having the same issues for several weeks have been trying to book flights what is going on? How does this get fixed
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Cannot check in my grandson for flight (conf#N3UG2C); keeps saying "oops, error occurred, try again", Had same issue for days booking flight in first place, while cost kept climbing to $100 more than first time.very frustrated, on hold by phone for 2 hours.
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I have been unable to check in for my flight leaving in less than 24 hours on both the app and on the online browser. There is no possible way for me to check in as it bounces me out or tells me it cannot find my flight info. I received the time to check in email so I am utterly confused and frustrated beyond belief.
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I have tried everyday on multiple devices for two weeks to change the departing flight date of my flex ticket. No luck. The error messages vary but always end with "your flights cannot be updated". I even went to the airport only to be told by an allegiant agent that they will not and cannot help me because they were checking in a flight and they do not work when there is no flight to check in--so don't bother going to the airport. So annoying. Customer service is just a very long * tunnel of being on hold.
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Been trying for days to book a flight for November. Getting the same error with processing message. Can't get anyone on the phone or any call back. SO frustrated. Why is this still happening?!
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Tried for four days to buy tickets for January using computer and the phone app. and every time get a "problem message" when I hit purchase button. (Nothing on line about website problem
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I’m trying to book flight for Nov but only thing comes up is March 2024 does allegiant not fly in winter ???
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Same issue with me. Trying to book flight for four days. Same response. Error with processing, please try again. Had to follow up with credit cards. Tried calling Allegiant. Poor customer service, cannot reach an associate. That's extremely frustrating!!!!
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Payment does not successful complete. I called my credit card company…tried multiple cards..no issue in the banks end. The bank verified it is a website issue. I see many many ppl have complained..,so when is this getting fixed?? Ridiculous 🤦🏻♀
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Guest : I have been trying to cancel my flight for a week now, when i press cancel it says 'cannot be cancelled online' or another BS error code. Tried calling them, 5 hour wait, then they hang up on me. gotta love it. Anyone have sucess with canceling their trips??. Same problem. Website and app doesn’t work. On hold 6 hours then agent puts me on hold for 15. Still waiting to make change. Wonder what problem is
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I have been trying to cancel my flight for a week now, when i press cancel it says 'cannot be cancelled online' or another BS error code. Tried calling them, 5 hour wait, then they hang up on me. gotta love it. Anyone have sucess with canceling their trips??
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I have been trying to change the dates of our flights for 4 days now. I have tried everything with no luck. I tried calling customer service several times each day and was on hold for over 4 hours each time before having to give up. I tried chatting, but they are not accepting chats at this time. The website will not work. I tried emailing as well, but have received no response other than the autogenerated response that indicates they received my message and a representative will contact me "shortly". It is so frustrating!
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What the hell? I am having the same exact issue. What's particularly strange is that I am attempting to book flights for my mother and I, while my friends who are joining us on the same itinerary had no issue booking their tickets from their house. Makes no sense. Only thing I can think of is some issue with AMEX? I know my mom's CC is fine but perhaps it's some issue with AMEX specifically? My friends used their Visa.
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Four days I’ve been trying to pay for a trip – Allegent rejects my payment. Checked with MC-no problem on their end, they approve payment than allegiant rejects it. after long hold times two agents have tried, same thing happened. Asked to talk to a supervisor, then I was disconnected. Does allegiant even look at these comments?!
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Robert : Its three days we have been trying to pay for our tip, your payment acceptance not working , Help Same thing here! 4 days for me! CS must know about this problem, but they deny it. On hold for an hour-agents tried 4 times- then I was cut off! Guess we won’t fly with Allegent now or ever. Kathleen
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Its three days we have been trying to pay for our tip, your payment acceptance not working , Help
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I called Allegiant to change dates and to correct package I choose. He said he fixed it but sent a revised itineary which is totally wrong. I did get trip flex and my flight is not for 2 more months. HELP
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Katharine R Meacham : I have been attempting to change flights for my Trip-Flex ALLEGIANT AIR reservations for next week since Saturday, 9/9. What is going on with the app and with the website?After over an hour on hold 9/19 I got through to customer service. I was told the systems are being updated and my confirmation number is no longer correct. They emailed me a new confirmation number and I was able to use it to change my flight dates on the website. I thought everything was fine until I tried to print and email the itinerary to family. The system would not print and the email sent shows the previous dates. I don't know if I'm booked or not. Website reads one thing and email (sent email to myself to verify) reads something else. There has to be some very unhappy people out there. Fortunately my trip is two month away and I have time to work through this mess. Good luck.
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I have been attempting to change flights for my Trip-Flex ALLEGIANT AIR reservations for next week since Saturday, 9/9. What is going on with the app and with the website?
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I think someone posing as an Allegiant rep is trying to scam me. I had sent them a message through Facebook with all the problems I recently had with my last trip and after a week I start getting these messages that I will be compensated for all the trouble I had. First, they wanted my DOB,; i didn't mind that and the name on the reservation. Fine. Then they wanted a copy of my credit card front and back for verification. I don't think so!! My husband's flight was canceled last year at the last minute and we were compensated but I didn't have to give them DOB or credit card. I'm blocking this individual so they will stop harassing me, hopefully. They have even relentless the last 24 hours. Now they say my card will be frozen for 3 days. Yeah, I don't think so.
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