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HOME ⇒ Airline and Airport Discussion Forum ⇒ Allegiant Air


Allegiant Air Discussion

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16 June 2023 02:06:00 Guest

I had all these same problems. Got to payment page and it wouldnt go through. I did as others have said: only booked the flight. Did not select seat, bags, hotel or anything else and finally it let me actually book the flight. It appears this has been happening for a while so I hope Allegiant gets this taken care of cause it is super frustrating. Currently been on hold for 22 minutes so Im not hopeful of getting to talk to someone to tell them theres a problem, but at least I got my flight booked.

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12 June 2023 04:06:00 Guest

Been trying to book a flight for the past 3 days on my laptop and through the app. the screen either goes blank or it says error after payment.

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09 June 2023 06:06:00 Guest

I cant purchase airline tickets online or in app. It seems to be an issue with my rewards because my friend could book. Can someone help

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09 June 2023 01:06:00 Terry

Website will not allow me to "purchase my trip". Keep taking me higher on the last screen but there are no error messages.

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08 June 2023 04:06:00 Sherrie

Trying to purchase tix and keep getting error msg

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06 June 2023 09:06:00 Vicki Martin

I applied for the credit card for allegiant air lines 10 days ago on the air plane I'm concerned I haven't heard anything and I have my personal info on there

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06 June 2023 04:06:00 Guest

Guest : I am having trouble booking my trip and using the Allegiant pay option. The app nor my laptop will let me go past the payment screen I am having the same issue! Since Friday night.

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31 May 2023 10:05:00 Guest

I am having trouble booking my trip and using the Allegiant pay option. The app nor my laptop will let me go past the payment screen

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20 May 2023 09:05:00 Guest

Also experiencing the same difficulties as mentioned below, particularly attempting to pay. Tried several times with no luck. I have the Allegiant Air App on my phone and tried booking the trip ... SUCCESS !!!

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20 May 2023 03:05:00 Christine Burr

Im checking in for my flight tomorrow 5/21/2023 and when I try to add a checked bag it keeps saying Error Unable to update flights. Ive used my iPhone and iPad and they both said this!! This is Flight 1356 Conf# CNRVTC. If it continues not to work I dont want to be charged the higher rate at the gate.

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19 May 2023 10:05:00 Stacey

Been trying for two days to book a flight package to visit my son in the military. Once payment info is entered the page keeps saying unresponsive. Getting very * at this point. Anyone had any luck?

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17 May 2023 05:05:00 Guest

Tried to book for one hour last night and now again this a.m. I used two different search engines and three different credit cards and kept getting a message that the address on the credit card was wrong. It wasn't. I finally called and got a rep after 45 minutes....who was aware of the problem and then hung up on me.

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09 May 2023 05:05:00 Cindy martin

Why does it ask to use a valid name when that name is correct

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05 May 2023 03:05:00 Guest

I'm having trouble booking flight. Afraid to go through the whole thing again, afraid I might get doubled charged.

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02 May 2023 07:05:00 Janie

Having trouble booking flights

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26 April 2023 05:04:00 Guest

The Allegiant website is not accepting credit card payments. Their customer service telephone number is backed up and you can't get through.

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21 April 2023 12:04:00 Guest

Guest : I am trying to find the flight information that was purchased through Fareobuddy for June 1-4 From GEG and to Las Vegas the booking ref number from Fareobuddy is OFOB12702. The name of purchaser is Terrel J Sundberg #CKB296 possible booking confirmation number.

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20 April 2023 04:04:00 Guest

The only thing that worked for me to check out was logging out. Nothign else worked, and I couyldn't reach anyone when I called.

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20 April 2023 04:04:00 Guest

I'm having the same issue. I can't check out online or in the app

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19 April 2023 08:04:00 Guest

I have been unable to book my flight on line. Have tried five times. Do I need to go to the airport

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17 April 2023 04:04:00 Cynthia

I have tried to book a flight for 2 days and when putting payment in it goes white for about 40 seconds then right back to the payment page! This is very frustrating!

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13 April 2023 09:04:00 Guest

Guest : Booked flight ONLY. Did not pick seats, did not select carry on or checked luggage and my payment went through. I then went back into the app, clicked manage my trip and selected seats and carry on. Hope it works for you too! Same process worked for me too

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12 April 2023 01:04:00 Guest

Booked flight ONLY. Did not pick seats, did not select carry on or checked luggage and my payment went through. I then went back into the app, clicked manage my trip and selected seats and carry on. Hope it works for you too!

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11 April 2023 11:04:00 Guest

Also having an issue purchasing tickets in both the website and app

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11 April 2023 06:04:00 Heather

From the suggestions here: - Closed all browsers - brought up Chrome - Cleared cookies and browsing history - Booked a flight on Allegiant - Did not accept the Cookies popup - Used different confirmation email - Did NOT log into Allegiant - Entered in all Credit Card Info Once the transaction went through, I then logged in using my account, then in the Trips section, added the new purchase by entering in my confirmation number Done!!!

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04 April 2023 06:04:00 Don

I've tried for days to book a trip on the website. When I get to the payment , the website becomes unresponsive. I've tried 3 different browsers on 2 different computers and got the same results. Why is the website not working?

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04 April 2023 05:04:00 Robert

Can't purchase tickets online or on the app. I enter all of the info and click purchase ticket and get a blank page.

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31 March 2023 04:03:00 Carol Herman

Vicki Tutthill : Why can't I get through the payment section (8) online payment to book my flight with Allegiant Air online?

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26 March 2023 09:03:00 Guest

Every time I try to add a hotel to my Allegiant flight, it either tells me that couldnt load travelers or it accepts the hotel choice, but doesnt add it to the booking. The total price is still only the airfare. Any suggestions? I tried clearing my browser and closing all of the pages I had open. I am using a newer IPad Pro.

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22 March 2023 08:03:00 Guest

I am trying to find the flight information that was purchased through Fareobuddy for June 1-4 From GEG and to Las Vegas the booking ref number from Fareobuddy is OFOB12702. The name of purchaser is Terrel J Sundberg

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14 March 2023 04:03:00 Guest

James Thompson : I have my trip booked down to payment and when I press continue it sends me back to my email and will not accept it to have my pass and registration. Why? This is my issue also... Did you get it to work?

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14 March 2023 03:03:00 Guest

I am trying to book a flight and also sign up for the Allways program on the app. Both sites keep telling me that my first and last name are invalid. I've tried refreshing, backing out and starting over several times. Anyone?

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12 March 2023 04:03:00 Guest

Vicki Tutthill : Why can't I get through the payment section (8) online payment to book my flight with Allegiant Air online?

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05 March 2023 04:03:00 Guest

Guest : Why am I unable to finish purchasing tickets online. After putting in all my info and hitting the pay now button all I get is a blank page.

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01 March 2023 01:03:00 Brian

What zip code works when booking online for Canadians?

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27 February 2023 07:02:00 Guest

Why am I unable to finish purchasing tickets online. After putting in all my info and hitting the pay now button all I get is a blank page.

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21 February 2023 06:02:00 Guest

I am trying to fly from Sioux Falls SD, to Nashville Tennessee on March 20 come back on the 24th, and I can't get thru can some one help me with this I literally been trying for hours my Cell number is 605 360 2497 Sam. thanks,

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11 February 2023 07:02:00 Guest

Why won't my payment go through on Allegiant Air. It gets stalled on the payment page.

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09 February 2023 01:02:00 Vicki Tutthill

Why can't I get through the payment section (8) online payment to book my flight with Allegiant Air online?

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11 January 2023 02:01:00 James Thompson

I have my trip booked down to payment and when I press continue it sends me back to my email and will not accept it to have my pass and registration. Why?

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04 January 2023 08:01:00 Jay

What a terrible experience. Beware when booking. Good luck in finding help with anything. Try calling 3+ hour wait try using chat with someone. They tell you that the chat is down. Gate agents not very friendly. You can tell they are tired of hearing all the complaints from customers. * show. Then when you get to your destination you wait 1hr for luggage. I thought Spirit Airlines was terrible. This is 10X worst. Never again. Never

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01 January 2023 02:01:00 Guest

Guest : I've tried booking a flight online with Allegiant, but when I go go pay, it keeps going to confirmation email, and I can't book. I've had this same problem for 2 weeks. I've had it with allegiant. Now I called them and it's a 3 hour wait. I'm done with Allegiant. I said that 3 years ago and decided to never fly with them again for this very reason, then I got soft and fell for a good deal. I even got the trip flex but had to change and they took $400 of mine and gave me a voucher that had to all be used in less than a year.

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31 December 2022 02:12:00 Guest

I've tried booking a flight online with Allegiant, but when I go go pay, it keeps going to confirmation email, and I can't book.

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30 December 2022 06:12:00 Guest

Manage My Trip not working. Trying to change dates. Any suggestions?

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26 December 2022 05:12:00 Guest

Guest : After multiple attempts, different credit cards, different browsers, and app on my phone vs. website on laptop, I finally landed on this discussion thread and did exactly as others have indicated...changed my confirmation email address (thank goodness I have 2!). That worked!! Guest : Guest : This thread is a lifesaver! Ive been trying to buy via Safari, Chrome, Edge, a desktop, and the app. Always a blank screen on the browser or unexplained error on the app. Changing my email address didnt work but I called the number that others are listing and 10 minutes later our tickets were booked with no booking fee. Monica was the agent I spoke with and she was so kind! She suggested clearing browser cache and cookies next time I try to book online but didnt know why the app wasnt working. As someone else said, I hope their planes work better than their website!! What is the telephone number that was used??

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23 December 2022 06:12:00 Guest

Hello all, maybe this is the best page to put out a note of advice. Our travel plans were cancelled this year. The flight was cancelled 24 hours in advance with no specific reasoning given. I am now seeing that on my travel day, there were several other airlines that landed at my destination after my landing time. This is frustrating because allegiant is the only airline that cancelled at this airport.

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22 December 2022 09:12:00 Guest

Why is allegiant cancelling flights a day in advance? I still see other airlines scheduled and landing at a later time for my destination? Im not understanding

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06 December 2022 09:12:00 Guest

Wont accept payment to change a flight, even after changing confirmation email.

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27 November 2022 05:11:00 Guest

Guest : System still is messed up and have tried different confirmation email. Any other suggestions? I was told by agent to NOT log into your account. Book Flight. Then sign into account & add your confirmation number to trips.

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20 November 2022 04:11:00 Guest

Just go in to your browser settings and clear all browsing history, including your cookies. It worked for me after clearing the cache.

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