Called customer service to talk to someone about the over charge on my credit card and set on the phone for 68 minutes and still no one finally hung up
Today is April 1 2020 . I've noticed that Allegiant has been cancelling a lot of flights. What is going on as of late ? We are suppose to fly on Monday April 6th . I'm just wondering if they cancel our flight, are they going to give us at ample notice ?
same dilemma except the closest Allegiant airport is nearly 300 miles away so going to the counter is not an option.
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I cannot cancel my flight because the number given 702 800-2050 is not a working line, won’t allow me to cancel online, no answer off FB and all the other phone lines are not working also, going to the airport next to raise some noise
Poorest customer service I have ever encountered
George : Anyone else having issues contact allegiant ? Yes, everybody!!!!!!
702-403-1269, I've been on line now for 1 hr and 25 min. Does anyone have a number to cancel flights?
Does anyone have a number to cancel flights?
I’ve been trying day and night by phone and online chat for four days. No answer.
Same here. Been trying all day Regina : I cannot get a customer service Representaive with allegiant Air! Very frustrated
Anyone else having issues contact allegiant ?
I cannot get a customer service Representaive with allegiant Air! Very frustrated
Any Promotional code for Allegiant airlines?
Does anyone have a current $20 off code for your next booking?
Well * ! Did Allegiant change there pricing and cost for seat selection. I fly regularly and select my own seat at a cost of about $21.00 each way. Never have a carry-on and do not need the flex ins. It looks like Allegiant has now bundled stuff I don't need that I am forced to purchase in order to get to a level to select my seats. Are you kidding me ?
Trying to put my flight info into the Allegiant app and keep getting an error code 1497R
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Does anyone know how allegiant would handle a baby guitar, meaning just a bit bigger than a violin, to carry on board? ??
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I am trying to enter my flight information on my phone and I keep getting error message 1497R I have double checked the information but it won't accept it. I don't know what the error code is
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Mesa AZ, flight is delayed. Captain states it is a mechanical paper work issue. Hour and had sitting on the plane than deplane as the Paper work is not completed. Waiting for another plane to rescue us. Minimum wait is another Two and half he’s. Paperwork? Just tell truth!
We have now been sitting in the Belleville airport over 24 hours waiting on our flight. Each update is wrong and the staff seem unconcerned. The last update said our 2pm flight departure to Destin would be at 250AM boarding. When I asked where the plane was at 245am I was told you’ll board the plane when it gets here. But wait, we get a $50.00 voucher for spending over 24 hours in airport, losing out day vacation, hotel and car rental. Thanks Allegiant! never again!
Does anyone have an Allegiant friends and family promo code?
After trying to reach customer service several times yesterday and getting a busy message (who in the world can’t take call volume in 2020?), I finally got through today. I am currently on hold and have been for an HOUR, no joke. This is crazy!
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Even when you decided to take a fly with the Allegiant Airlines then you have the only option to contact the Allegiant Air Phone Number 1 800 854 7418 to book the flight tickets. You can check the flight status and all by dialing the Allegiant Air Phone Number. For more relevant information visit the site at www.emailcustomersupportnumber.com/alleg...
Waiting an hour on the phone to finally talk to someone. We paid to select our seats for each person and they moved one of them without notifying us. We paid $330 for this and then they moved someone. Was offered to refund that one persons seat fee for $24.00. Really? Why pick a seat 5 months ahead of time and pay 330? Don’t fly with them. Sorry
I have been on hold for 2 hours 48 minutes now with Allegiant Air. I've never flown with them before and booked a flight but can't get anyone to answer my call so I'm not sure if I made the right decision by purchasing a cheaper flight. I'm kind of frustrated and just wanted to share. I pray the flight is much better than the phone service.
Round trip from Ft. Lauderdale to Knoxville... 1.5 hrs each way... Total delay time 7.5 hours.... So far! Do NOT use this airline!!
It's all very understandable when you understand that Allegiant notoriously does not pay their own bills typically until threatened with a lawsuit. All those "cancelled or delayed" flights that seem to have no reason... The reason is generally very simple. They have a way overdue fuel bill at the airport they are trying to leave to get to you. Generally if you do get a plane, it is not the one you were intended to get. That one is stuck at Airport X until Allegiant pays the overdue fuel bill. You're getting a plane that was fortunately "so to speak" at or going through an airport where they could get fuel. This is an airline that has been known to simply cancel all of their flights for a day or so because they just didn't have any way to pay for anything. Fuel, airport fees, staff, etc. They'll stay shut down long enough for enough folks to book and PAY them so that they can pay a few bills and get some flights in the air. So beyond their crappy business practices. Face it,,, if you ever been on one of their planes,,,, dang,,, I've been in cleaner porta potties! And just so you know the airline is singularly owned by one person. No, not Donald. But clearly a dishonest greedy SOB nonetheless.
very frustrating experience and flight, hours on tele.hold. never again
I calked allegiant to discusss why I was not fully reimbursed for canceled flight. I can't reach anyone 5 times all over 30 minutes
Allegiant Air's contact phone number is useless. I spent almost 45 minutes waiting to talk to a person. My flight leaves tomorrow morning and I have a very important question concerning my legal name versus my the name listed on my flight. There is not an editing feature on Allegiant's website. A third party made the flight purchases and entered my name incorrectly. I hope I'm not just out of luck.
The worst airline in the industry!!!!They lost my suitcase and lied to me about them calling other airports to see where it had gone. Day six, I found my bag in Eugene airport, i flew into Michigan from Arizona and they sent my bag to Oregon. Day seven I got the Eugene police involved by reporting it as stolen. They had tagged my bag under another passenger's name and sent it to Oregon. After the police told them that I reported my bag stolen by them and that they were holding it and not letting me know that they had it, they finally released it and sent it to Arizona. I had to go out and purchased new clothes and necessary things for my meetings, on top of all that they do not want to refund me the full amount i had to spend on my clothes. They are going to charge me for bringing the new suitcase for check-in also. I could not talk to anyone for days and if I got lucky to speak to someone they were rude and not helpful at all!!! I will never, ever use this Airline again!!!! This was the first and last time!!!! SouthWest airlines is the best in the industry!!!!
wondering about cancelled flights - so many every day. Why?
When is the best time to book a flight for the better value? Last minute or way in advance?
I hate Allegiant Air. I’ve never heard of an airline being so unreliable and so uncompromising. We flew fr om Provo, Utah to LAX California with my family- outgoing flight was everything we expected, but on the way home we completely lost any and all desire to fly with them ever again. We were scheduled to fly out at 7am from LAX back to Provo, Utah. At 10:12 the night before they text us that our flight has been cancelled. Outright cancelled. No reason why. All the text said was that our rescheduled flight was 33 HOURS LATER. Just what the hell were we supposed to do till then? Honestly, I know running an airline requires a lot, I get it, we could do 8 hours later, or even 12 if were really had do, but 33?? A whole 2 extra days and a night? So we called the airline, finally got some girl that sounded like she was either on crack or had just woken up, she was absolutely no help; couldn’t tell us if there would be compensation or not, if we would lose any chance of it if we found our way home, when they would let us know if any changes were made, or even what the general procedure for cancelled flights for the customers were. She was gone about 15 minutes, then came back on the line and said there was an issue in some other city, something or other about an issue supposedly with the plane; it was all very vague. So after an hour and a half of a mess with our rental car company and exploring our options, we decided to call Allegiant again. This time we got a man who was actually competent and polite, but he still didn’t know what the procedure was. He was also gone about 12 minutes, then came back and said the flight was cancelled “Due to weather”…he did not know wh ere exactly the “flight cancelling weather” was taking place. We checked the forecast back home, it was a small pattering of rain. OH NO RAIN! WHATEVER SHALL WE DO?? CANCEL ALL FLIGHTS!! Sheesh. Looking back we wouldn’t have been so ticked off if they had just sent us a message saying for every flight ticket, here’s $100 credit voucher to use however we wish to get us through, whether it be getting our own way home or staying in a hotel until the alternate flight took off. But no, Allegiant’s policy must go something like this: “We will take your money, make promises and advertise like the larger, more reliable airlines, and then when we decide it does not benefit us, we pull the plug on the customers’ plans and they are left to their own devices.” Screw you Allegiant- we took care of ourselves and found our own way home. 12 hours and $400 later, with absolutely no help from you. On our wonderful drive home, I decided to call Allegiant again, since they had failed to send a text or even an email about any updates, travel tips, or details about anything from Hell to Breakfast. This time I got a completely snippety girl with an attitude who was not in any way willing to help us. Within the first minute she was already telling me that my name, birthdate, and flight number was “completely incorrect” and couldn’t find squat about the situation. After spelling things about again, very slowly, and also supplying the flight confirmation number, she finally got it, all the while giving me attitude. She also said the flight was cancelled due to “inclement weather” and that, how convenient, no refunds are issued due to “weather cancelled flights”. We are seriously wondering if someone along the line really screwed up their job and didn’t do it, and that they canceled the flight and blamed it on the weather to cover themselves. She then very rudely told me that only a total, grand total, of $242 CREDIT with the airline would be given. Yeah, like we are taking our life in our hands flying you jokers and your corrupted shenanigans EVER AGAIN. Then she basically hung up on me. So we pay $800 for a round trip flight, with their ridiculous baggage fees, and they screw us over, keep our money, and offer us 1/4 of our payment in CREDIT. Never flying again with you Allegiant. I hope you lose all your customers and go out of business so people who aren’t aware of your poor functionality, procedures, and customer service don’t have to suffer getting ripped off.
Have been trying for hours to purchase a ticket online, but when I get to the last step, "Purchase My Ticket", nothing happens. I checked all my entries to make sure there were no errors, and there were none. It just goes nowhere.
Do not support this airline! Wake up and read the latest news. These sick inhumane selfish jerks kicked two sisters off of a flight while trying to get to see their dying father. Hope the airline goes bankrupt. Don't support these jerks PLEASE. read reviews: WORST AIRLINE IN HISTORY. Fly at your own risk!! DO NOT FLY ALLEGIANT AIR!
Used your new ,worked fine except. No instruction on how to print. I called cust service and she gave the wrong info. You have to push your on off button and the little button at concave button at the bottom. This will put a photo in your photo app where you can print it. I have an I pad.
Impossible to get Customer Service on the phone. It truly is a 'no frills' airline
Just wanted to compliment Allegiant stewardess Emily for her help last evening. We were on Flight 1659 from SBN to PGD, which had a delay due to mechanical issues. We had arranged for a limo service to pick us up, but they were not there due to the driver misreading the flight status on the board. We were the only passengers still waiting for a ride. When we related what happened, she suggested trying a popular ride service, and showed us how the app worked.. She did all this after a long work day and heading for home! Excellent employee and representative for Allegiant! Thanks again Emily!
I cannot get my reservation to go through online! I keep getting the message: Something really odd just happened... Anyone know what this is and how to get past it??
When does allegiant post their spring flights? I am about to book with another airline, everybody else has spring flights, allegiant goes only to feb.
Their motto should be "our fares are cheap so we don't care if you enjoy the flight " This was my first and last experience with Allegiant Air, and if you are reading this, that means that I actually survived the flight, so that will be the only positive reflection in my review. I booked a one way reservation departing Pittsburgh and arriving at Punta Gorda, scheduled take off at 2:11pm. The online check in advertised as "skip the lines" is a joke because you still have to check your luggage at the ticket counter...where two people are staffed to assist a line of 100+ passengers. At 1:15, passengers who had the mobile app received text messages stating that the flight was delayed until 4:40. Passengers who did not have the app were confused because the screens at the gate and the mobile app itself did not reflect the delay. There was no Allegiant Air representative at the gate to provide clarification, so after 2:11 came and went, it was obvious that the delay was legit. At 3:30, an Allegiant air rep arrived at the gate and announced that our plane was due to land at 4:30, and that everybody needed to hurry up and board the plane after the passengers were released. At 4:00 the Allegiant attendant announced for everyone to "be quiet and listen up" because the plane was going to be a little later because of "storms"...and suggested that we look at weather radar to confirm the weather patterns. The plane landed at 5:00, and we were told that they needed to clean the plane before boarding. At 5:20 they started boarding special needs and priority passengers and told every one else not to get in line until their zone was called. Once they called for zone two, where people had already started lining up, a nasty attendant again reminded us to "be quiet and listen up" and then said that we needed to hurry up and start boarding or else the flight would be canceled (??). They also told passengers for the flight to Orlando that was currently posted at our gate, that they needed to go to an alternate gate. A few of us brought it to representatives attention that the posted flight and time for Orlando on the screens were showing that it was departing from our gate, we were told that they didn't have anyone to change the information...so of course people who arrived at the gate after the announcement boarded the plane (oddly, not discovered at the gate by the attendants), and further delayed our take off as they were removed after everyone else was seated. Then at 5:45, the captain got on the horn and apologized for the delay, citing that they had some mechanical problems in Myrtle Beach (wait...weren't the delays caused by "storms"? The Allegiant rep even emphasized that we validate the presence of storms on the radar...guess that was a little white lie). Then the captain started yapping something about the fact that if we weren't airborne in exactly 15 minutes, the legal flight hours for the pilots would be exceeded and they would have to cancel the flight. Why the plane was not moving during this announcement was unexplainable, almost as if they really didn't want to make this last flight back to Florida happen. We literally lifted off with one minute to spare, and the cabin actually erupted with passengers clapping and saying how bad this airline sucked. As a final slap in the face, when the captain announced that we were at cruising altitude and that he was turning off the seat belt sign, he reminded the passengers to stay in their seats unless they needed to use the lavatories, and to be courteous to the flight attendants...WHAT?? Half way through the flight, we could see that the pilots and flight attendants kept going in and out of the cockpit...once it looked like they forgot the code to get back in and struggled outside the door for about 5 minutes. This has got to be the worst customer service I've ever experienced...where the company representatives not only talk down to the customers, but actually demand that the CUSTOMERS show courtesy to THEM for their incompetence! Spend the extra money on Southwest...TRUST ME.
Dear passengers off flight #425 that leaves Memphis to Las Vegas tomorrow July 29th at 1:10pm. Due to the fact that Allegiant airlines, who lacks a medical policy, is refusing to provide me, a multiple repeat customer, with a FULL refund, my daughter who has been diagnosed with a viral infectious illness that is contagious to whomever comes in contact with her will be boarding your flight!!! I have offered a doctor note that states her illness, Coxsackie virus infection, and that she would be considered contagious for the next 10 to 21 days. And it is not recommended that she fly on an airplane as it may put others at risk of acquiring the infection but Allegiant airlines would rather us come board the plane with the rest of the flight #425 passengers. So be prepared to get sick and pass this contagious illness to your family, friends, and coworkers. Consider Allegiant airlines gift that keeps on giving.