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Etihad Airways Discussion
Guest : Is the rexall pharmacy pcr test from Canada accepted by etihad airways? Muhammad Amir : I am taking Melbourne to lahore flight with Etihad and need to confirm if the airline accepts pcr test from 4cyte pathology lab. I do know Emirates and Qatar airlines accept it but do not know about Etihad Hi Muhammad, you are free to visit any government approved medical facility to have the PCR test done. *Vio
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Guest : Is the rexall pharmacy pcr test from Canada accepted by etihad airways? Hi there, the PCR test may be done at any government approved medical facility. *Vio
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I am taking Melbourne to lahore flight with Etihad and need to confirm if the airline accepts pcr test from 4cyte pathology lab. I do know Emirates and Qatar airlines accept it but do not know about Etihad
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Poonam : Guest : Hi i have an issue with regards on my baggage i havent received my luggage . I tried to call the customer service in Etihad but the line are all busy . Can you help me locate where my luggage Hi Poonam, sorry to hear that you did not receive your baggage on arrival. Please join us via DM on any of our Social Media channel with your baggage reference number, and we'll see how best we can assist you with this. Thanks. *Vio
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Umer : Has anyone tried booking the flight from Etihad Travel bank? Is there any additional fee (like taxes) to be paid in addition to what you pay through Etihad Travel bank? Hi Umer, travel bank is simply a form of payment, so if you choose to use your travel bank credit to purchase a ticket, you will be charged the fare as quoted on the system which would include all taxes and the fare of the ticket. Please feel free to get in touch with our contact centre for further assistance and clarification. Thanks. *Vio
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Guest : If ethihad gives the compensation amount for missed luggage...will they provide the full amount which I have mentioned. Hi there, please submit your claim via our feedback page, so that our Guest Relations team can review and get back to you directly. Here's the link for you www.etihad.com/en-ae/help/feedback. ... Thanks. *Vio
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Guest : Hi i have an issue with regards on my baggage i havent received my luggage . I tried to call the customer service in Etihad but the line are all busy . Can you help me locate where my luggage
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Has anyone tried booking the flight from Etihad Travel bank? Is there any additional fee (like taxes) to be paid in addition to what you pay through Etihad Travel bank?
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If ethihad gives the compensation amount for missed luggage...will they provide the full amount which I have mentioned.
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Shenoz : How to add extra baggage. Unable add through online and customer service also nit responding Hi Shenoz, if there are other airlines involved, you might not be able to add excess baggage on the website. The Call Centre is handling a high volume of calls, but if you're traveling soon, reach out to one of our social media channels via private message, send us your 13 ticket number, and we'll see how we can help. *Sky
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Hi i have an issue with regards on my baggage i havent received my luggage . I tried to call the customer service in Etihad but the line are all busy . Can you help me locate where my luggage
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Hello, I am flying next month with Etihad. I can't find if my kids 7 and 1 year old need to have also pcr test. Our destination doesn't require it.
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Any update on current mandatory vaccination departing from Canada? Canada is saying they will allow non vaccinated people to fly until November 30th as long as they can show negative RTPCR test. Don’t know why I received email from ethiad saying it’s from October 30th.
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Hi, I have travelled from Toronto YYZ to New Delhi via Abu Dhabi on Sept 23,2021. I did not receive my luggage at all whatever she has entered under my name. Its been 6 days already and there is no clue no information nothing. Nobody is responding to my queries. What should I do and contact to whom?
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Hello, you lost my baggage and no one is giving a certain answer on where is it. It’s already been 3 days. Who can I get in touch with? It is urgent. Thanks
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Guest : Hello Etihad, do you accept COVID19 test from 4cyte Pathology, Australia? Thank you! Hi there, it depends on your final destination's PCR test requirement. Please find more details on our website www.etihad.com/en/travel-updates/all-des... Thank you. *Zoe
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Guest : Hello, My flight was cancelled on April 2020, till now I didn't get my money or the miles. The fun part is that every time I call someone says they will call you back. Guess what, till now no one called back. Hi there, please contact our social media support team for further assistance. Thank you. *Zoe
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Shoba : Hello I got an email about compensation for delayed baggage. My Etihad Airlines Ref No is 210818225426. I am not sure where to submit the documents. Please advise. Thanks Hi there, please submit the claim online www.etihad.com/en/help/feedback/share-fe... Thank you. *Zoe
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Hello Etihad, could you please advise. I am a dual citizen of Russia and Australia, plan to travel from Australia to Russia soon. My Australian passport is valid and my Russian passport is expired. I cannot reach Russian Embassy due to current Covid19 restrictions. Will you allow me to board? With the expired Russian passport, I still can enter Russia, but will be fined. Thank you!
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Hello I got an email about compensation for delayed baggage. My Etihad Airlines Ref No is 210818225426. I am not sure where to submit the documents. Please advise. Thanks
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Guest : Hello, My flight was cancelled on April 2020, till now I didn't get my money or the miles. The fun part is that every time I call someone says they will call you back. Guess what, till now no one called back. No hope. They care about the money, not the service to people.
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Fatima : Hi, My bag arrived torn. I did the papers in the airport and filled the claim online 3 times. No answer and no one cared to call. Even there is no way to check the status of the case. My friend came using Emirates and her bag was damaged, she left the airport with a new one!!! My advice is to please use Emirates. They care more.
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Neslie : Hi. My flight ey535 auh to bey yesterday august 15 2021. Reacher beirut and unfortunately without knowing the reason my luggage did not came. Reported. And they told they will update within 24 hrs. If bag came. I need to go and pick it up?? Really. Now i got call that it reached aiport so i need t to there tom. Back and forth to pick my lost luggae which is not my fault.can i file a formal complaint and appeal for the expenses i made. Clothes. Basic necessities. They dont give anything or assist at least the basics. So ill get my luggage tuesday. But im staying here for5 days only. They don't care to help and give you fake info. They really do nothing. My family now and I travel only Emirates because of the lost trust in Etihad. And they wonder why they loose!!!
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Hi. My flight ey535 auh to bey yesterday august 15 2021. Reacher beirut and unfortunately without knowing the reason my luggage did not came. Reported. And they told they will update within 24 hrs. If bag came. I need to go and pick it up?? Really. Now i got call that it reached aiport so i need t to there tom. Back and forth to pick my lost luggae which is not my fault.can i file a formal complaint and appeal for the expenses i made. Clothes. Basic necessities. They dont give anything or assist at least the basics. So ill get my luggage tuesday. But im staying here for5 days only.
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Hello, My flight was cancelled on April 2020, till now I didn't get my money or the miles. The fun part is that every time I call someone says they will call you back. Guess what, till now no one called back.
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Hi, My bag arrived torn. I did the papers in the airport and filled the claim online 3 times. No answer and no one cared to call. Even there is no way to check the status of the case. My friend came using Emirates and her bag was damaged, she left the airport with a new one!!!
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Hey i am travelling from ottawa, canada via toronto via abu dhabi. I have taken air Canada in Ottawa, the connecting flight is etihad. When i am taking boarding passes of my next flights in toronto, the 3rd baggage was not showing on etihad system, will i be able to get the baggage? Or is it stopped anywhere?!
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Dennis Crumley : My baggage is missing from flight yesterday Abu Dhabi through Amsterdam to United States. Hi there, we are so sorry to hear this. Have you fill up the missing baggage form (PIR)? Please contact our Baggage team www.etihad.com/en/help/delayed-baggage#c... for further assistance. Thank you. *Zoe
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Guest : Hi. I've been waiting for my claim almost a month but still not refund. My reference is is Ref. 761960. Hope u refund this ASAP. Hi there, we can see our Baggage Claims team have sent you an email on 30th Apr. Please allow some time for the team to get back to you with an update. Thank you. *Zoe
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Guest : Hi. I've been waiting for my claim almost a month but still not refund. My reference is is Ref. 761960. Hope u refund this ASAP. Hi there, sorry to hear about the wait. I'll chase it up and have your case officer contact you directly. Thank you. *Ari
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Hi. I've been waiting for my claim almost a month but still not refund. My reference is is Ref. 761960. Hope u refund this ASAP.
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Hello Etihad Help and& Team, You should be ashamed of your work since it been months and still no response and promised words.All are gone * . False statements that going to credit to account and later sending a check to US Address. Nothing. Now completely shut off the correspondence. BIG SHAME SHAME.. @#@# As this whole world is going through this difficult situation and miseries and Airline Industry doomed.. Are u all still awake and stick up to the earlier commitments. BTW, The responsible person is not doing the Job and world should know that. Shame on you guys. Now wake up and do the payment at the earliest. EtihadHelp : Leena Korott : Hi, I don't understand why Etihad authorities not paying an approved baggage claim and keep on delaying a payment. See below message and it is going to be one month from the promised date still no answer. I am sending emails but no response at all. No idea what is going on.. I need an update and do the payment at the earliest. ***** Subject: Etihad Airways [RQID:750366] 750366 Date 27 January 2020 Dear Ms. Korott, I wish to advise your file has been submitted for payment today. The amount will reflect in your account within 14 working days from submission date. Thank you. Sincerely, ***** Baggage Claims Etihad Airways PO Box:35566, Abu Dhabi United Arab Emirates Hi there. I have checked your case and can see that the team is looking into it. We would kindly ask you to remove or edit this review as it contains the personal information of our case officer. Thank you. *Sky
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Dear Etihad, I traveled FRom Sydney to Erevan on 14/03/2020 and checked my luggage til the final destination, however the luggage has not arrived. When i called the airport i was told that the Baggage was taken out in Moscow airport and registered as unclaimed. Now it is registered to be sent to Armenia, Yerevan, but i was given no further information. Etihad office in Erevan is now closed due to state emergency and I can not contact anyone to see what is going on. I have essentials and my medications in the luggage. Moscow airport is not answering the calls and there is no progress in the file when i check through world tracer. Baggage claim number is EVNS719227 Regards, Artur
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Leena Korott : Hi, I don't understand why Etihad authorities not paying an approved baggage claim and keep on delaying a payment. See below message and it is going to be one month from the promised date still no answer. I am sending emails but no response at all. No idea what is going on.. I need an update and do the payment at the earliest. ***** Subject: Etihad Airways [RQID:750366] 750366 Date 27 January 2020 Dear Ms. Korott, I wish to advise your file has been submitted for payment today. The amount will reflect in your account within 14 working days from submission date. Thank you. Sincerely, Rhizlan Soussi Baggage Claims Etihad Airways PO Box:35566, Abu Dhabi United Arab Emirates Hi there. I have checked your case and can see that the team is looking into it. We would kindly ask you to remove or edit this review as it contains the personal information of our case officer. Thank you. *Sky
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Guest : Hi We are traveling Chicago to Chennai via abu athbi feb19 , one of ur bag is missing Hi there, please send us a private message on Facebook or Twitter if you are still in need of assistance. *Sky
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Hi, I don't understand why Etihad authorities not paying an approved baggage claim and keep on delaying a payment. See below message and it is going to be one month from the promised date still no answer. I am sending emails but no response at all. No idea what is going on.. I need an update and do the payment at the earliest. ***** Subject: Etihad Airways [RQID:750366] 750366 Date 27 January 2020 Dear Ms. Korott, I wish to advise your file has been submitted for payment today. The amount will reflect in your account within 14 working days from submission date. Thank you. Sincerely, Rhizlan Soussi Baggage Claims Etihad Airways PO Box:35566, Abu Dhabi United Arab Emirates
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Guest : Hi I was travelling fr om Ahmedabad to toronto via Abu dhabi on 22nd Jan and arriving toronto on 24th Jan. Etihad flight states my baggage is missing and is under tracing but I am wondering how come even after four days they cant help me with wh ere my baggage is and when will it arrive. I want to know it as we have our valuables and important apparels and documents inside the bag. Thanks Dear Guest, I am very sorry to hear about your bag, and I hope you're reunited with it already. If you need any assistance, please send us a private message on our Facebook or Twitter channel and we will do our best to help. Thank you. *Ari
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Hi I was travelling fr om Ahmedabad to toronto via Abu dhabi on 22nd Jan and arriving toronto on 24th Jan. Etihad flight states my baggage is missing and is under tracing but I am wondering how come even after four days they cant help me with wh ere my baggage is and when will it arrive. I want to know it as we have our valuables and important apparels and documents inside the bag. Thanks
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Guest : Hi I submitted a Baggage Claim online with reference no: COKEY25425 for delayed baggage on 13th Dec 2019. But I've not heard from Etihad team even after 1.5 months Guest : Dear Guest, please contact our Baggage Claims Team directly via email: baggageclaims@etihad.ae *Rose
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Hi I submitted a Baggage Claim online with reference no: COKEY25425 for delayed baggage on 13th Dec 2019. But I've not heard from Etihad team even after 1.5 months
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Surendra : Hi, This is surendra gaddipati and recently 2 days back travel on eithad airways from MAA to JFK . it was the wrost experience and mainly i lost my item that is IPAD PRO 128GB and damaged baggage also . This is Confirmation Number: RSAUBZ. So , i am requesting please review and return my item and pay the damage of bag. Thanks Surendra G surendragaddipati457@gmail.com 989-423-8318 Hi Surendra. On which flight have you lost your Ipad? If it was the one arriving into Abu Dhabi, please fill out the lost and found form on our website, so our team can check it for you. Have you reported the baggage damage upon arrival at the airport, and have you received a reference number for it? If not, please fill out the damaged baggage form on the website within 7 days of your arrival, for further assistance. *Sky
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