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Etihad Airways Discussion

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14 September 2016 10:09:00 zubair

Hi I flew from Manchester to Riyadh, via Abu Dhabi yesterday. Unfortunately non of my luggage turned up. It was left in Abu Dhabi. There are 6 pieces of large luggage and a baby stroller that didn't arrive. One of the codes is 0607EY624407. Please can you locate asap. When I got in touch with the Riyadh airport team that told me it would arrive today but unfortunately nothing has arrived. Regards Zubair

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13 September 2016 05:09:00 EtihadHelp

ATUL : Dear etihad airways I lost my baggage while travelling fr om New Delhi to Munich with transfer in Abu Dhabi In Munich airport I did not receive one of my baggage I made a complaint to airport authority who gave me file no MUCEY21975/14AUG/1232GMT Hi ATUL Thanks for coming to us today, can you confirm the date of travel, have you had any update yet as to the wh ereabouts' of the luggage? Do you have a PIR reference number? *Gill The given number for tracing of baggage only reassured me to do their best I have not yet received my baggage I reported at various etihad counters in Paris Abu Dhabi and New Delhi to trace my baggage who showed their inability for any help I wrote various mails on your website as well as on Munich airport lost baggage email but with no concrete response Its more than four weeks and even your airline writes for claim after 21 days Kindly confirm the status of my baggage Regards atul

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13 September 2016 05:09:00 EtihadHelp

Dear Sulistiawati, We're sorry to hear of this recent experience with us, may we ask you send us your PIR reference number we will check this with our tea and request an update. *Gill Sulistiawati : On Sept 9, 2016 09:35, my husband and me flew from Prague to Jakarta. On Sept 10, 2016 15:00 we arrived in Jakarta, and we did not receive our 2 checked-in baggage. Etihad staff in Jakarta airport filled in the mishandled report for us, but informed us that passenger with Indonesian Passport would NOT receive AN Y compensation, for the reason that Indonesian pasport holder would have home in Indonesia, therefore they would have "clothes" to wear even if we had not received their baggage. We have the official report, and until Sept 11, 2016 one of our baggage is still missing. ETIHAD OFFICER, is it TRUE that you have such a official regulation, or was it actually a fraud from the Etihad staff in Jakarta airport? I am really disappointed with this NO compensation rule.

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13 September 2016 05:09:00 EtihadHelp

Dear Nitesh, Thanks for coming to us and sharing this recent experience, do you have a PIR reference number we could check for you? This will look similar to AUHEY12345. We hope to hear back from you to help and assist further *Gill Nitesh Gomez : i made my travel from Trivandrum to Los Angeles connecting Abu dabi and one of my two bags is lost, which contains my Priestly dresses and a professional camera. i am in california only for a few days. kindly help me to get my luggage as soon as possible. my email id: niteshgomez@gmail.com. yet i didn't receive any information about my missing luggage. please help me to get back my luggage.

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13 September 2016 05:09:00 EtihadHelp

Hi Shaik Wasim Ahamed, Apologies for the delay in coming back to you, could you please advise if you are still waiting for the missing baggage? If so, we will proceed to help you and contact our team. *Gill Shaik Wasim Ahamed : My luggage number: EY563068 & EY563069. Sep 8th travelled from Riyadh to Abudabi to chennai. I haven't received my luggage ..kindly update my status ..as my clothes and everything in luggage ..please do the needful. My email:ghousia.wasim@gmail.com +919493374538

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13 September 2016 05:09:00 EtihadHelp

Dear PHANINDRA VENKATA KRISHNA MOHAN TANIKELLA Please accept our apologies for the delay in coming back to you, kindly advise if you are still missing your luggage, if so, please send us the Etihad PIR number to help further *Gill PHANINDRA VENKATA KRISHNA MOHAN TANIKELLA : My Baggage number: XY563704. Last thursday, Aug 01st night I travelled from Riyadh to Abudabi to Delhi. But still I haven't got my baggage yet. Groud staff told me to post my baggage to my place. Still I haven't received. Because of this, I lost all my appointments regarding visa renewal and many dresses,valuable goods and important papers are there in baggage. Please let me know the status of the baggage immediately. Dear Guest, Thanks for reaching out to us and sharing this recent experience. Could you please advise if you have a PIR reference number for the missing baggage, we will help and contact our team for an update *Gill My Number: +91-9908598396. Mail: tpvkrishnamohan@gmail.com I am not even able to connect to the helpdesk number at all because of rush at call desk. Please let me know. Currently i am in hyderabad. Guest : i was flying from Dhaka to Belfast with Etihad, and once i reached Belfast, i baggage wasnt there and file a missing baggage report, they found my baggage after 48hours. I am a student, and i was coming to belfast for my university, and all my cloths were in the baggage, and i had a meeting the next day, so i had to go spend the pocket money allowance to shop for cloths to attend the meeting. I want to claim compensation for the money i had to spend, how and who do i contact. i have all the supporting documents.

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13 September 2016 05:09:00 EtihadHelp

Dear Guest, Please accept our apologies for this delay, may we ask if you have had an update from our team? If not, please send us the PIR reference number and we will help accordingly *Gill Guest : I recently travelled with my wife from Islamabad to Tehran via Abhu Dhabi. I asked at the check-in counter a total of three times if my luggage would go all the way to Tehran but, upon arriving in Tehran, both mine and my wifes luggage did not appear and we were informed it might have been lost. We had to wait over 48 hours to get our luggage back and this caused a major delay in our travels as we intended on leaving Tehran straight away but instead had to hang around waiting for our luggage. I have flown literally hundreds of times and this has never happened before; I am very surprised, and pretty disappointed, that Etihad let me down like this. I have heard nothing from you guys re compensation - what do you propose?

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13 September 2016 05:09:00 EtihadHelp

Dear PHANINDRA VENKATA KRISHNA MOHAN TANIKELLA Please accept our apologies for the delay in coming back to you, kindly advise if you are still missing your luggage, if so, please send us the Etihad PIR number to help further *Gill PHANINDRA VENKATA KRISHNA MOHAN TANIKELLA : My Baggage number: XY563704. Last thursday, Aug 01st night I travelled from Riyadh to Abudabi to Delhi. But still I haven't got my baggage yet. Groud staff told me to post my baggage to my place. Still I haven't received. Because of this, I lost all my appointments regarding visa renewal and many dresses,valuable goods and important papers are there in baggage. Please let me know the status of the baggage immediately. My Number: +91-9908598396. Mail: tpvkrishnamohan@gmail.com I am not even able to connect to the helpdesk number at all because of rush at call desk. Please let me know. Currently i am in hyderabad.

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12 September 2016 11:09:00 DAVID MORE

i traveled out of the state to Germany for a working project, when i got back home i discover that my wife attitude has charge, before i left for Germany she dont keep her phone beside her, she drop it anywhere without password but now she always keep her phone with her with password on it, it like she is hiding something from me or maybe she is cheating on me on phone. I was so worried to know the true, i started search for solution to my problem on my online searching i saw a post by globahacking stated that he can solve all hacking problem, so i decide to give him a trier; he ask me for her phone information. i give it to him. he help get real evidence that my wife is really cheating on me. Big thank you to GLOBAHACKIG. If you need is hacking service contact him by email: globahacking@gmail.com or text +14242098406 i advocate if as a professional hacker

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12 September 2016 08:09:00 ATUL

Dear etihad airways I lost my baggage while travelling from New Delhi to Munich with transfer in Abu Dhabi In Munich airport I did not receive one of my baggage I made a complaint to airport authority who gave me file no MUCEY21975/14AUG/1232GMT The given number for tracing of baggage only reassured me to do their best I have not yet received my baggage I reported at various etihad counters in Paris Abu Dhabi and New Delhi to trace my baggage who showed their inability for any help I wrote various mails on your website as well as on Munich airport lost baggage email but with no concrete response Its more than four weeks and even your airline writes for claim after 21 days Kindly confirm the status of my baggage Regards atul

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11 September 2016 07:09:00 Sulistiawati

On Sept 9, 2016 09:35, my husband and me flew from Prague to Jakarta. On Sept 10, 2016 15:00 we arrived in Jakarta, and we did not receive our 2 checked-in baggage. Etihad staff in Jakarta airport filled in the mishandled report for us, but informed us that passenger with Indonesian Passport would NOT receive AN Y compensation, for the reason that Indonesian pasport holder would have home in Indonesia, therefore they would have "clothes" to wear even if we had not received their baggage. We have the official report, and until Sept 11, 2016 one of our baggage is still missing. ETIHAD OFFICER, is it TRUE that you have such a official regulation, or was it actually a fraud from the Etihad staff in Jakarta airport? I am really disappointed with this NO compensation rule.

Reply
10 September 2016 08:09:00 Nitesh Gomez

i made my travel from Trivandrum to Los Angeles connecting Abu dabi on 8th of september and one of my two bags is lost, which contains my Priestly dresses and a professional camera. i am in california only for a few days. kindly help me to get my luggage as soon as possible. my email id: niteshgomez@gmail.com. yet i didn't receive any information about my missing luggage. please help me to get back my luggage.EY251153

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10 September 2016 08:09:00 Nitesh Gomez

i made my travel from Trivandrum to Los Angeles connecting Abu dabi and one of my two bags is lost, which contains my Priestly dresses and a professional camera. i am in california only for a few days. kindly help me to get my luggage as soon as possible. my email id: niteshgomez@gmail.com. yet i didn't receive any information about my missing luggage. please help me to get back my luggage.

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10 September 2016 08:09:00 Shaik Wasim Ahamed

My luggage number: EY563068 & EY563069. Sep 8th travelled from Riyadh to Abudabi to chennai. I haven't received my luggage ..kindly update my status ..as my clothes and everything in luggage ..please do the needful. My email:ghousia.wasim@gmail.com +919493374538

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09 September 2016 11:09:00 Guest

i was flying from Dhaka to Belfast with Etihad, and once i reached Belfast, i baggage wasnt there and file a missing baggage report, they found my baggage after 48hours. I am a student, and i was coming to belfast for my university, and all my cloths were in the baggage, and i had a meeting the next day, so i had to go spend the pocket money allowance to shop for cloths to attend the meeting. I want to claim compensation for the money i had to spend, how and who do i contact. i have all the supporting documents.

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09 September 2016 10:09:00 Guest

I recently travelled with my wife from Islamabad to Tehran via Abhu Dhabi. I asked at the check-in counter a total of three times if my luggage would go all the way to Tehran but, upon arriving in Tehran, both mine and my wifes luggage did not appear and we were informed it might have been lost. We had to wait over 48 hours to get our luggage back and this caused a major delay in our travels as we intended on leaving Tehran straight away but instead had to hang around waiting for our luggage. I have flown literally hundreds of times and this has never happened before; I am very surprised, and pretty disappointed, that Etihad let me down like this. I have heard nothing from you guys re compensation - what do you propose?

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09 September 2016 12:09:00 PHANINDRA VENKATA KRISHNA MOHAN TANIKELLA

My Baggage number: XY563704. Last thursday, Aug 01st night I travelled from Riyadh to Abudabi to Delhi. But still I haven't got my baggage yet. Groud staff told me to post my baggage to my place. Still I haven't received. Because of this, I lost all my appointments regarding visa renewal and many dresses,valuable goods and important papers are there in baggage. Please let me know the status of the baggage immediately. My Number: +91-9908598396. Mail: tpvkrishnamohan@gmail.com I am not even able to connect to the helpdesk number at all because of rush at call desk. Please let me know. Currently i am in hyderabad.

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09 September 2016 11:09:00 EtihadHelp

Dear Guilherme, Thank you for reaching out to us, we are sincerely sorry for the inconvenience caused. Can you kindly send us the below feedback along with your booking details, the bag tags that you do have, the guest name under which they are filed, and any other relevant information to socialmedia@etihad.ae? We will look into this for you and do what we can to assist. Kind regards, *Kim Guilherme : Guilherme : Hello! I made a trip from Abu dhabi to Lisbon with one stop in Madrid on the 5th of September. When I arrived to Lisbon my bag was not there! For my surprise, at the lost and found office they told me that there was NO checked in Luggage under my name. When I showed the luggage Tag given to me at the check in in Abu Dhabi I noticed that the name on the tag belonged to someone else! Due to the irresponsibility of the check in assistance I'm now already 4 days without my luggage! No news and no guidance! And the worse is that since the first moment I've been calling and emailing everyone (specially Etihad since it was their mistake) regarding this issue and Guilherme : Hello! I made a trip from Abu dhabi to Lisbon with one stop in Madrid on the 5th of September. When I arrived to Lisbon my bag was not there! For my surprise, at the lost and found office they told me that there was NO checked in Luggage under my name. When I showed the luggage Tag given to me at the check in in Abu Dhabi I noticed that the name on the tag belonged to someone else! Due to the irresponsibility of the check in assistance I'm now already 4 days without my luggage! No news and no guidance! And the worse is that since the first moment I've been calling and emailing everyone (specially Etihad since it was their mistake) regarding this issue and no one seems to be giving it any attention! I have to explain all the story every single time, seems like there is no ongoing process to solve my problem. So I think it is about time Etihad assumes the responsibility of the unprofessional behaviour of that particular employee and find my luggage or a solution for all this mess that was created! And just to add something else...I couldn't even file a PIR because I had no checked in luggage on the system.

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09 September 2016 04:09:00 Guilherme

Guilherme : Hello! I made a trip from Abu dhabi to Lisbon with one stop in Madrid on the 5th of September. When I arrived to Lisbon my bag was not there! For my surprise, at the lost and found office they told me that there was NO checked in Luggage under my name. When I showed the luggage Tag given to me at the check in in Abu Dhabi I noticed that the name on the tag belonged to someone else! Due to the irresponsibility of the check in assistance I'm now already 4 days without my luggage! No news and no guidance! And the worse is that since the first moment I've been calling and emailing everyone (specially Etihad since it was their mistake) regarding this issue and Guilherme : Hello! I made a trip from Abu dhabi to Lisbon with one stop in Madrid on the 5th of September. When I arrived to Lisbon my bag was not there! For my surprise, at the lost and found office they told me that there was NO checked in Luggage under my name. When I showed the luggage Tag given to me at the check in in Abu Dhabi I noticed that the name on the tag belonged to someone else! Due to the irresponsibility of the check in assistance I'm now already 4 days without my luggage! No news and no guidance! And the worse is that since the first moment I've been calling and emailing everyone (specially Etihad since it was their mistake) regarding this issue and no one seems to be giving it any attention! I have to explain all the story every single time, seems like there is no ongoing process to solve my problem. So I think it is about time Etihad assumes the responsibility of the unprofessional behaviour of that particular employee and find my luggage or a solution for all this mess that was created! And just to add something else...I couldn't even file a PIR because I had no checked in luggage on the system.

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09 September 2016 04:09:00 Guilherme

Hello! I made a trip from Abu dhabi to Lisbon with one stop in Madrid on the 5th of September. When I arrived to Lisbon my bag was not there! For my surprise, at the lost and found office they told me that there was NO checked in Luggage under my name. When I showed the luggage Tag given to me at the check in in Abu Dhabi I noticed that the name on the tag belonged to someone else! Due to the irresponsibility of the check in assistance I'm now already 4 days without my luggage! No news and no guidance! And the worse is that since the first moment I've been calling and emailing everyone (specially Etihad since it was their mistake) regarding this issue and no one seems to be giving it any attention! I have to explain all the story every single time, seems like there is no ongoing process to solve my problem. So I think it is about time Etihad assumes the responsibility of the unprofessional behaviour of that particular employee and find my luggage or a solution for all this mess that was created!

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08 September 2016 03:09:00 markz

Hi Team, Thank you for your reply here, but seems your teams don't like to respond to email. I won't recommend anyone to fly with you. Worst experience ever. Etihad Airways : Hi Mark, Thank you for reaching out to us. We have informed our Baggage Team you are still waiting and asked them to get in touch with you as soon as possible. Thank you for your patience. *Sky Mark Zarifeh : It has been since 24 April that my mother-in-law travelled with Etihad and lost all her luggage (2 bags). We contacted everyone possible to get any result. The local team in Sydney was the worst, they hardly answer the phone, the team in Abu Dhabi was a little bit more helpful by giving some information to continue checking. Then when no bags were found, we submitted the claim and the baggage claims team does not answer email. No reply whether the claim has been processed, or its current status. I wonder how can an airline treating their clients in this way get all the international prizes and appreciation... It has been all this period and no compensation was offered even... For your easier handling of this complaint, File reference number: SYDEY24082 & RQID:454928 Thank you

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08 September 2016 01:09:00 Saleem

I along with my wife and daughter were travelling from ISB(Islamabad) to JFK (Newyork) on 6th Sep on these flights. EY 234, EY 023 and EY 1622 (Operated by Air Berlin). We reached at JFK on 7 Sep but our checked baggage does not arrived. Mine and my wife's medicines are in the baggage. Those are prescribed medicines in baggage with we MUST talk every day. Secondly, we are visiting US only for 2 weeks, so if baggage will take time days to arrive our holiday will be ruined!. Moreover we had plan to travel to within US and already booked a local airline flight, but can't go without baggage! We are residing a bit far too, as airport is 4 hours drive. Will they will deliver baggage to home or not?

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08 September 2016 11:09:00 Masum

Please note my CASE REF:MANEY 20949 please advise on processing of my claim its been 2 months now since I've submitted all papers and still did not get money from Etihad for delayed luggage the number provided doesn't answer calls in Manchester Terminal 1 airport I've asked 3 times by email no reply, from their side Urgently require a contact regarding this

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08 September 2016 06:09:00 Guest

My luggage was lost when flying from Chicago to Colombo Sri Lanka. When I call the airline, they tell me to call the baggage services, when I call the baggage services, they tell me they have no information on my luggage. How is it possible to not know if the bag ever made it onto any of the flights? Why isn't there any compensation for my lost luggage? My complaint number is CMBEY23858

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08 September 2016 02:09:00 Guest

My sister traveled from Libya to India.She lost one of her luggage. YL072671 she traveled on 28th August 2016 and Reached in Chennai on 30th August 2016 early morning flight. she had 3 luggage and 2 of the luggage she received in Chennai and one luggage was missing, She made PIR there in your representative office. Whenever she called to your representative office, there is no proper response from their side. Her certificates and important documents very much needed at the moment to attend an interview. Please help.

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08 September 2016 02:09:00 Guest

Dear Etihad Airlines, I have been a loyal customer of Etihad Airlines over the years. I continue to fly your One World partners in India and Middle East. I recommended my sister to travel on your flight on 29/08/2016 EY 268 fr om Isthabul to Chennai (MAA). Seat 9D zone4 Gate 402. In exchange for this loyalty, Sh ewas treated very poorly on a recent flight to the Chennai. On August30, Unfortunately, the one bag she checked never made it to MAA. Repeated calls to your number revealed almost no information till mow as to my sister’s bag’s wh ereabouts. The agents do not even pick our phone to answer. She filed a PIR Kindly find her luggage at any cost for her educational certificates and documents were kept in the Luggage. Many thanks for your attention to this matter.

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08 September 2016 01:09:00 EtihadHelp

Hi there, Thanks for getting in touch today, can you confirm the bags have arrived or you are still waiting? If so, please send us the PIR reference number to help *Gill QOUTE] Guest Will Milton : Entebbe 2/9/2016 .. told a mixup in UAE - and expect bag Sunday 04/09. This is for my grandson, a volunteer. It is now Tuesday in Australia, 6 September.. So far, no baggage. Is it lost? misplaced? - or stolen? If a Guest was told - "wait around until Sunday" -- then did they have a trace on the bag? This is not good for a volunteer on a short 10 day Camp. I

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08 September 2016 01:09:00 EtihadHelp

Deepalakshmi babu : Irresponsible Behavior in Etihad Airlines Office In Chennai Office.. Hi Deepalakshmi Please accept our apologies for the delay coming back to you. Can you confirm you are still missing your baggage? Do you have a bag tag number we could check or a PIR reference number (this will look similar to AUHEY12345) *Gill I traveled from Libya to India. Route she traveled: TIP---->IST---->AUH---->MAA. I lost one of her luggage. I traveled on 28th August 2016 and Reached in Chennai on 30th August 2016 early morning flight. I had 3 luggage and 2 of the luggage I received in Chennai and one luggage was missing, I have made the complaint there in your representative office. Whenever I called to your representative office, there is no proper response from their side, just keep on saying , tomorrow your luggage will come like that.

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08 September 2016 01:09:00 EtihadHelp

Hi Sumitra, Can you please let us know if you are still missing your baggage? Please accept our apologies for the delay in coming back to you *Gill Sumitra Garanja : I had already fill the form for baggage lost and claim in 2nd September. Till now it's gone be 3 days, I hadn't get my baggage. You had given me your company contact no.and your adress , I try to call you many times but you haven't received my call . Please i want my baggage in time at my home as much as you can I don't had any clothes to change. I received email from your company but there is no any response about my baggage thank you if you had any time to see my statement please see it

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08 September 2016 01:09:00 EtihadHelp

Hi Amith, We're sorry to hear of this experience and delay in coming back to you, is the situation the same or has your luggage been found? Our team will certainly update you as soon as they have an update *Gill Amith : Hi Etihad, I am a student and travelled from Chennai Internation by EY 271 to Abudabhi at 21.35 on 2nd September and from Abudabi to Dusseldorf by EY 23 on 3rd September 2.10 am. I havent received both my luggages and i dont have any clothes to wear.My classes arestarting on 5th september. My file reference no. is DUSEY15799.When i tracked it says "No Matching Files Found".Please reply when i will get my baggages.

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07 September 2016 05:09:00 Guest

Amith : Hi Etihad, I am a student and travelled fr om Chennai Internation by EY 271 to Abudabhi at 21.35 on 2nd September and from Abudabi to Dusseldorf by EY 23 on 3rd September 2.10 am. I havent received both my luggages and i dont have any clothes to wear.My classes arestarting on 5th september. My file reference no. is DUSEY15799.When i tracked it says "No Matching Files Found".Please reply when i will get my baggages. while searching please put file reference number as well as your last name in the place wh ere they ask. you should be able to trace your file. I also lost my luggage on 4 th september from abu dhabi to Chicago flight. I am still not getting any updates.

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06 September 2016 09:09:00 Guest

I am student and my check-in baggage is missing. I filed a complaint with the Airways. Is Etihad will pay any compensation for delayed baggage?

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05 September 2016 08:09:00 Guest Will Milton

Entebbe 2/9/2016 .. told a mixup in UAE - and expect bag Sunday 04/09. This is for my grandson, a volunteer. It is now Tuesday in Australia, 6 September.. So far, no baggage. Is it lost? misplaced? - or stolen? If a Guest was told - "wait around until Sunday" -- then did they have a trace on the bag? This is not good for a volunteer on a short 10 day Camp. I

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05 September 2016 10:09:00 Deepalakshmi babu

Irresponsible Behavior in Etihad Airlines Office In Chennai Office.. I traveled from Libya to India. Route she traveled: TIP---->IST---->AUH---->MAA. I lost one of her luggage. I traveled on 28th August 2016 and Reached in Chennai on 30th August 2016 early morning flight. I had 3 luggage and 2 of the luggage I received in Chennai and one luggage was missing, I have made the complaint there in your representative office. Whenever I called to your representative office, there is no proper response from their side, just keep on saying , tomorrow your luggage will come like that.

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04 September 2016 11:09:00 Sumitra Garanja

I had already fill the form for baggage lost and claim in 2nd September. Till now it's gone be 3 days, I hadn't get my baggage. You had given me your company contact no.and your adress , I try to call you many times but you haven't received my call . Please i want my baggage in time at my home as much as you can I don't had any clothes to change. I received email from your company but there is no any response about my baggage thank you if you had any time to see my statement please see it

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04 September 2016 07:09:00 Amith

Hi Etihad, I am a student and travelled from Chennai Internation by EY 271 to Abudabhi at 21.35 on 2nd September and from Abudabi to Dusseldorf by EY 23 on 3rd September 2.10 am. I havent received both my luggages and i dont have any clothes to wear.My classes arestarting on 5th september. My file reference no. is DUSEY15799.When i tracked it says "No Matching Files Found".Please reply when i will get my baggages.

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03 September 2016 06:09:00 Guest

I travelled from chennai to Riga on sep1st 2016;.My PNR no TQMLDK..Upon reaching Riga I could not find one of my baggage.. My file reference no is RIXB210084.. As all my clothes were in that particular bag I have nothing to wear now ..I'm a student and I hve my documents in that baggage .when I track the baggage it says ' tracking continues' ..when will I get my bag .????? My classes start from Monday ...please do d needful

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03 September 2016 06:09:00 Guest

Guest : Chittane : I travelled from chennai to Riga .on Sep 1st 2016 My PNR no TQMLDK..Upon reaching Riga I could not find one of my baggage.. My file reference no is RIXB210084.. As all my clothes were in that particular bag I have nothing to wear now ..I'm a student and I hve my documents in that baggage .when I track the baggage it says ' tracking continues' ..when will I get my bag .????? My classes start from Monday ...please do d needful

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03 September 2016 02:09:00 Guest

Chittane : I travelled from chennai to Riga .My PNR no TQMLDK..Upon reaching Riga I could not find one of my baggage.. My file reference no is RIXB210084.. As all my clothes were in that particular bag I have nothing to wear now ..I'm a student and I hve my documents in that baggage .when I track the baggage it says ' tracking continues' ..when will I get my bag .????? My classes start from Monday ...please do d needful

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03 September 2016 01:09:00 Chittane

I travelled from chennai to Riga .My PNR no TQMLDK..Upon reaching Riga I could not find one of my baggage.. My file reference no is RIXB210084.. As all my clothes were in that particular bag I have nothing to wear now ..I'm a student and I hve my documents in that baggage .when I track the baggage it says ' tracking continues' ..when will I get my bag .????? My classes start from Monday ...please do d needful

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03 September 2016 01:09:00 Khaoula salhi

Hello etihad airways .please etihad i travelled with my 3 childrens from abou dhabi to doha qatar with etihad airways on 02 sept 2016 and i didn't received any bag (8 bags) and still there is no sign of the 8 bags I complaint a doha airport and the FILE reference of the property irregularity report is DOHEY12697 Please help no answer in website : www.worldtracer.areo Khnowing that that we are comming from tunis carthage to rome after abou dhabi and doha Wait for answer please

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02 September 2016 07:09:00 Guest

My parents didnt receive bags from Etihad airlines Ahmedabad(INDIA) today. Please tell me how can i track the bags.

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02 September 2016 11:09:00 C H Fu

I travelled London to Kuala Lumpur on Etihad vide Abu Dhabi and one of my bags was lost. It has been more than 60 hours and still there is no sign of the bag.

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01 September 2016 03:09:00 Rajendran

I was travel from Muscat to Chennai via Abudabi on 26.08.2016 ,we did not receive one of the cotton box (baggage), we complaint immediately to Etihad local representatives , as per them it will be received by next or next day flights , but till now 01.09.2016 we did not receive our baggage , and the response from Etihad is very poor , they are not doing any follow up , we sent many mails and follow up but they not taking action My missed baggie no : 7607EY464920 Reference No :MAAEY19045 ETIHAD Providing very worst customer care who want safe there baggage pls avoid Etihad airways

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01 September 2016 02:09:00 Guest

Dear Sir/Madam, I cant attach file in the Baggage calim form on you site. What type of file/extensia is supported? Jelena

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01 September 2016 12:09:00 EtihadHelp

Dear Barbora G., Thanks for taking to the time to contact us and highlighting this experience to us. may we ask do you have an Etihad bag tag number? We will check this for you and check for updates *Gill Barbora G. : Hello Etihad, on 28.6.2016 me and my husband had travel from VIE-DUS-AUH-MLE.Our lugagge no.is Z4IXGS. Our bagage is missed and lost already 3rd day and nobody from airport in MLE don't know,where these are.We have already filled out the claim and also details are already in Lost and found system,number of our lost buggage in this system is MLEEY10251. Our flight numbers have been:DUS-AB8443; AUH-AB7460; MLE-EY278. Could you help us? We are here with nothing! Thank you! Barbora

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31 August 2016 03:08:00 Barbora G.

Hello Etihad, on 28.6.2016 me and my husband had travel from VIE-DUS-AUH-MLE.Our lugagge no.is Z4IXGS. Our bagage is missed and lost already 3rd day and nobody from airport in MLE don't know,where these are.We have already filled out the claim and also details are already in Lost and found system,number of our lost buggage in this system is MLEEY10251. Our flight numbers have been:DUS-AB8443; AUH-AB7460; MLE-EY278. Could you help us? We are here with nothing! Thank you! Barbora

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31 August 2016 12:08:00 Guest

Hamzah Nasser : My luggage delayed in Hong Kong Airport by Etihad Airways. I did the Delayed Baggage Report in the airport but they didn't informed me the PIR number. Now I am in China without the luggage and nobody can inform me how or when can track the luggage. I need a quick reply since I am in a business trip and clothes and business things were inside the baggage. The luggage ticket number is EY522039 of flight EY834 from Abu Dhabi to HK in Aug 28th (departure).. Good news !! I just received my luggage without damages or losses. Thanks for Etihad and HK Team.

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31 August 2016 10:08:00 Andrei

On 12 july 2016 with ETKT 607212829486401 I flew OTP-AUH-SEZ. Etihad lost my baggage and did not have received anything. I am sure that my baggage is lost in Abu Dhabi, but no one answer there.

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30 August 2016 01:08:00 Hamzah Nasser

My luggage delayed in Hong Kong Airport by Etihad Airways. I did the Delayed Baggage Report in the airport but they didn't informed me the PIR number. Now I am in China without the luggage and nobody can inform me how or when can track the luggage. I need a quick reply since I am in a business trip and clothes and business things were inside the baggage. The luggage ticket number is EY522039 of flight EY834 from Abu Dhabi to HK in Aug 28th (departure).

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