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EasyJet Discussion

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01 September 2019 06:09:00 Margaret

Can i only book hands free 30 days before flight

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15 August 2019 11:08:00 Carol

I'm travelling as a group of 8 and would all like to pre book hands free. I seem to only be able to book fir 6+1....any ideas?

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06 May 2019 02:05:00 Guest

Easy jet ..have left a friend in her 70s stranded in Berlin with only GBP6 .31 to her name .no credit cards .she puts her hands up to foolishly not checking her purse was in her hand bag before getting off flight ex LGW to BERLIN .But at customs she realised .customs called on her behave and advised her to go to baggage reclaim.somebody would meet her .nobody did ..she went to easy jet desk sat there for a few hours .then told to go to hotel .lucky she had a app on phone for cab that has a cc on file . Still no info this morning if found or a search was done .she called the help line it was a centre in Poland ... Come on easy jet contact your Berlin staff tell them to have a bit of care for thus lady .they should have details . I'm not very impressed with the customer service here.

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02 May 2019 06:05:00 Guest

I am a bit confused with easyJet hold luggage policy. If it says 23 Kg , does it mean that I can take 2 luggages of 11Kg and 12 kg?

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19 April 2019 08:04:00 Guest

having problems booking a EasyJet holiday. every time I click on continue I just get the spinning circle of 404.anyone else getting this problem?

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08 April 2019 02:04:00 Guest

How does priority boarding work with hands free as against speedy boarding

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31 March 2019 08:03:00 Debs

Has anyone taken lamps over in hand luggage

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07 March 2019 02:03:00 Guest

I used to get ripped off by them when I wanted to cancel a flight, but these days I just book with a family member's bank card and if I ever have to cancel for any reason I just claim unauthorised transaction and get a full refund. Easy.

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05 March 2019 08:03:00 Guest

How long before departure is the gate info displayed on the notice board at Gatwick.

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11 February 2019 07:02:00 Guest

Hi, can you add speedy boarding after checking in?

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24 January 2019 08:01:00 Guest

FYI Flight EZY 1852 Santorini to Manchester 10th September delayed 3 hours 15 mins. We tried to claim from easyjet , yhey said we were not able to as it was not their fault and if we want to take it further to go through CEDR, which we did and we won. The delay was due to easyjet having to go back to gate in Manchester as passengers were unable to use the toilets. So if there is anyone out there been fobbed off by easyjet for this flight, try again and you will be paid out for the delay.

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23 January 2019 03:01:00 Guest

If I have paid for hold luggage am I entitled to my free cabin bag too?

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02 January 2019 04:01:00 BARRY

BOOKED FLIGHTS 2 DAYS AGO ON EAST JET PAID 670 TODAY THEY ARE 640 HOW CAN THEY DO THAT

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22 December 2018 03:12:00 Guest

Is everyone try to claim "Easyjet expense claim form not working" I cannot fill in the flight number section. I was in Gatwick airport on 20 December where they cancelled all filght.

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13 December 2018 08:12:00 Guest

Does easy jet fly from Dalaman in November?

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09 December 2018 01:12:00 Guest

Did someone have any experience regarding outsourcing your flight delay claim to 3d parties? I came across this article, which suggests this approach but I'm not sure: medium.com/@traveld/easyjet-flight-delay...

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04 December 2018 02:12:00 Guest

I was on flight EZY8232 from Pisa to London Gatwick today departing at 11.25am. I only had a small suitcase with me which I was planning to take on board. However when I was just about to board the plane, I was notified that there was no space left in the cabin, so it would be checked in. I handed the suitcase over just before boarding, however I forgot that I'd left my purse in the suitcase. When my luggage came out at Gatwick, the zip was open and my purse gone!!!!! Did anyone else either on this flight or with easyjet, have any problems with lost items? Guest : I was on flight EZY8232 from Pisa to London Gatwick today departing at 11.25am. I only had a small suitcase with me which I was planning to take on board. However when I was just about to board the plane, I was notified that there was no space left in the cabin, so it would be checked in. I handed the suitcase over just before boarding, however I forgot that I'd left my purse in the suitcase. When my luggage came out at Gatwick, the zip was open and my purse gone!!!!! Did anyone else either on this flight or with easyjet, have any problems with lost items? Guest : I was on flight EZY8232 from Pisa to London Gatwick today departing at 11.25am. I only had a small suitcase with me which I was planning to take on board. However when I was just about to board the plane, I was notified that there was no space left in the cabin, so it would be checked in. I handed the suitcase over just before boarding, however I forgot that I'd left my purse in the suitcase. When my luggage came out at Gatwick, the zip was open and my purse gone!!!!! Did anyone else either on this flight or with easyjet, have any problems with lost items? It was actually the 3rd December this happened, not sure why post says the 4th

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04 December 2018 01:12:00 Guest

I was on flight EZY8232 from Pisa to London Gatwick today departing at 11.25am. I only had a small suitcase with me which I was planning to take on board. However when I was just about to board the plane, I was notified that there was no space left in the cabin, so it would be checked in. I handed the suitcase over just before boarding, however I forgot that I'd left my purse in the suitcase. When my luggage came out at Gatwick, the zip was open and my purse gone!!!!! Did anyone else either on this flight or with easyjet, have any problems with lost items?

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22 November 2018 11:11:00 Veronica Edmondson

Have booked to come back on flight from Jersey to Liverpool John Lennon airport on boxing day. Went to book my return rail ticket to the airport from Manchester, but no public transport on Boxing Day. Long shot, I know, but how could I find out if anyone on my flight was going my way and could give me a lift. Obviously I would share petrol costs.

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12 November 2018 06:11:00 Guest

Anyone any idea what time the flights go on sale on Thursday for October 2019, Liverpool to Lanzarote?

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07 November 2018 08:11:00 Guest

I am trying to change a flexi flight but the easyjet site won't let me get beyond the actual flight details. I have logged in using my name and password and the booking reference, but it will only show buttons to change name or baggage - the other button to change flight is not available to use. This is really inconvenient as the chat is busy too.

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05 November 2018 02:11:00 Guest

Anyone having problems accessing the easyJet app won't work on my iPhone since beginning October need to download my boarding passes to my wallet, have tried reinstalling the app

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04 November 2018 08:11:00 Guest

Anyone recall what price flights were to Grenoble Easter 2018?

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25 October 2018 11:10:00 Clare

How do I book hold luggage for one leg of my trip It says I cant do it online but not how to do it!

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11 October 2018 07:10:00 Mich

Ive got my handbag and my luggage for overhead. Is this ok?

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03 October 2018 11:10:00 Stuart Towers

I had some flights booked for August 2018 but couldnt go because my dog was dying of kidney failure so I tried to change them for August 2019 but the flights were not out for them dates. I contacted easyJet by phone and explained what I wanted to do and the easyJet employe booked me some flights for February and told me to change them again for August when the flights came out. What I didnt know the flights where a lot cheaper than my original flights(£960), so when the flights came out on the 27th September I changed them again to the horror of having to pay an extra £540 on top of the £102 to change the flights.

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23 September 2018 11:09:00 Guest

I am wanting to book Easyjet flights for April 2019 but they are only giving a morning and evening flight. March 2019 has an afternoon flight also which is what I want. Why have they not released all flights for April and is there any chance that they will. Thank you.

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10 September 2018 11:09:00 Julie farnell

Hi just wondering if you download easyjet app and have all boarding passes in the wallet do you still have to have printed version. Thanks.

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09 September 2018 07:09:00 Amanda

Does anyone know how much it would cost to fly from Belfast to palma at easter. Any feedback will be greatly appreciated.

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08 September 2018 12:09:00 Guest

I am trying to complete the EAsyJet compensation form but it is is saying that the captcha is invalid and will not send the form. Please see below: The captcha was invalid or incomplete By checking this box you certify that the information provided is accurate and not misleading, and that you have permission to complete this form on behalf of any other passengers listed. You agree that third parties who act for us in relation to the processing of claims may access the information. easyJet's terms and conditions and privacy policy apply. I have filled in all of the feilds with the correct information. However, it will not send. Any help would be appreciated. Thank you.

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27 August 2018 04:08:00 Guest

cancelled flights easyjet 10 august

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27 August 2018 02:08:00 Guest

I have been trying to book Glasgow/Malaga return flights since yesterday and cannot get anything other than a blank screen and swirling half-circle once I reach the CHECKOUT page. Is the Easyjet site down?

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26 August 2018 09:08:00 Guest

what time do easyjet publish their new flight schedule

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23 August 2018 06:08:00 paul scorerGuest

2nd time of submitting comments . On line checking in still not working. Shambles ! Will try my utmost to avoid easyjet with future bookings. yours in despair !

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23 August 2018 02:08:00 Guest

Did anyone get the EU 261 compensation for cancelled flights on the 8th of June 2018 departing from Gatwick Airport? Thanks

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23 August 2018 01:08:00 paul scorer

once again problems with on line checking in. getting a "sorry etc". Not good enough. A simple change of flight by 2 days resulted in hours of trying to pay, (charged MORE than just dumping the original flight & booking a fresh flight which would have been considerably cheaper ! Then, another hours trying to print off a boarding card for the changed flight. Please, ?Easyjet you must improve. I hate Ryanair, but their systems are so much simpler. As a frequent flyer, several times a month, along with many others, our patience is wearing thin.

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22 August 2018 03:08:00 Guest

I am trying to put a claim in with easyjet, however after uploading my first receipt the 'ADD' button does not become active. Anyone knows what to do?Thanks

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22 August 2018 12:08:00 Mary

Hi what days do easy jet fly from Liverpool to fuerteventura from may 2019. Do they fly Wednesday or Thursday pls thanks

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20 August 2018 09:08:00 Guest

Guest : Online refund form will not accept our booking reference so we cannot claim compensation for a cancelled flight. Has thus happened to anyone else and how did you get round it. Easy jet is not answering there "helpline" phone

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19 August 2018 07:08:00 Guest

When do the summer 2019 flights go on sale (released)c8d6g

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07 August 2018 11:08:00 Delphine

Easyjet : you are a disgrace you make profit out of vulnerable situation and people. I will never board with you again. I will take all it takes to ruin your reputation...

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31 July 2018 09:07:00 Guest

Online refund form will not accept our booking reference so we cannot claim compensation for a cancelled flight. Has thus happened to anyone else and how did you get round it. Easy jet is not answering there "helpline" phone

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29 July 2018 02:07:00 Guest

I've done the same thing, what happend? Did you have to pay it? Guest : I have one letter wrong on my sername on one flight of 4 booked..i have to 65 to amend it ...is this correct

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29 July 2018 02:07:00 Terry

I've made a mistake on my boarding pass, I put Terry instead of Terence which is on my passport. I've tried to change it on the App but it will cost me £94, Is there any way around this.

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11 July 2018 02:07:00 Guest

We have noticed a tremendous increase of price from Europe to Morocco/Marrakech This will of course badly affect the economy Is there any good reason re these increase? thank you

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11 July 2018 12:07:00 Cesare

Many of us do not understand such incredible increase of fare's cost to Morocco From Europe it is alot cheaper to fly to Us than to Marrakech. Many tourists are diverting their holidays to farer counrties bexause cheaper then closer countries. This it will inevitably affect economy

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24 June 2018 11:06:00 Guest

I have one letter wrong on my sername on one flight of 4 booked..i have to 65 to amend it ...is this correct

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21 June 2018 08:06:00 Guest

has anyone had problems with card payments. the web site will not accept my debit or credit card when I know they are both OK

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18 June 2018 02:06:00 Guest

Hi all, Recently I received $525 as compensation for my EasyJet flight which was delayed on arrivals for 3 hours 21 minutes. Although it was difficult to understand if I had any such rights to claim for compensation when contacted the airline. I read a blog at ( www.moneysavingexpert.com/travel/flight-... ) and did some online research and found some claim companies (Claim Flights, AirHelp, EU Claim, Refund Me), which can help me to get reimbursements for my delayed flight on a No Win No Fee base. I choose "Claim Flights" ( www.claimflights.com/flight-delay-compen... ). Just to say that if ever your EasyJet flight gets delayed or cancelled even you can claim compensation online directly rather than waiting for the Airlines to respond.

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12 June 2018 11:06:00 Guest

On our website, Holiday Daily Deals, we tend to refrain from offering EasyJet flights due to the sheer risk of them overselling a flight. I am aware that many airlines do it but I have heard tons of stories regarding 'sleazyjet'. Our user was so * he decided to vent his anger in an article for us, so feel free to read it (link at the bottom). Apparently EasyJet turned away some crying customers and showed no sympathy whatsoever. Enjoy the read here on EasyJet's overselling system - www.holidaydailydeals.com/single-post/20...

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06 June 2018 10:06:00 Guest

Last month our flight was cancelled an hour before we were due to board the plane. We were all kept waiting for hours to find out what was happening, and then hours again to get our luggage back. Easyjet were unable to help anyone get onto new flights, and could not help with booking alternative travel. The information desk we were sent to didn't even know our flights were cancelled. After this I had problems scanning my receipts for the - bus to a different airport, new flight and lunch for my son and myself. Apparently we are entitled to all our money back. In the mean time my Grandmother - who we were visiting - threw the receipts away. She is 92 and has early dimentia! So I sent my new plane ticket stubs and bank statement. I was told this is not evidence, despite the dates matching perfectly! After this, I managed to get receipts from the companies again. I then emailed this to Easyjet. I also downloaded the receipts and sent them like this. I am now accused of handwriting them. I keep on asking to speak to a manager - but none reply to me. I am owed over £1200 and they are dodging settling the debt. Have other people had problems getting their money back? Yours sincerely Juliet

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13 May 2018 12:05:00 SU535

year 2018 (all messages): There is no flight information /e-ticket number / reservation on EasyJet carrier . Such comments are not fair. In order to get the correct reply, kindly attach the reservation / booking number and produce fllight number / airports. Reagrds. aryan{at}vivaldi.net

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12 May 2018 09:05:00 Guest

Has anyone else had a problem trying to complain to EasyJet or has anyone booked an Estudios Benidorm holiday with EasyJet this year? EasyJet have mis-sold this holiday and have ignored my complaint since 9th April, although I think they have now removed Estudios from their website..they are not members of ABTA believe it or not!!!!!

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08 May 2018 06:05:00 Julie

Wow easy jet you have surpassed yourself i cannot express how I feel about your customer service My sister and I were part of a four person booking travelling to Spain at the end of May 2018. Unfortunately our mother has diagnosed with terminal cancer and has only been given weeks to live, to enable us to claim via our holiday insurance we needed copies of the original booking (we had this) and a copy of the updated booking with our names removed. The agent said no problem i can do that and proceeded to remove our names from the booking, now the story gets better ..... Unfortunately I can't send you a copy of the amended booking as you are no longer named on the record. Due to the nature of the cancellation we are in no fit state to argue but just want to point out that a little compassion and common sense would have helped us through a very difficult time in our lives I will never use easy jet to fly again and would like to know what they thought we would gain from a cancelled booking document, we weren't even requesting a refund from them

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08 May 2018 10:05:00 Guest

printing boarding pass portrait or landscape

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06 May 2018 12:05:00 Guest

Do easyjet do hands free between Liverpool Rhodes?

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05 May 2018 03:05:00 catherine

I am sorry to give a bad mark to Easy Jet customer service. I made a mistake in dates when I booked a flight Bordeaux-Nice. Within the hour, I tried to convert the flight for another one. Impossible by the Internet. Impossible to cancel too. By phone, it was not easy either. But, after a while... I have been refunded part of the fare but now it is incredibly difficult to have the governmental taxes refunded as if everything had been thought so as to prevent everybody from trying to, even if the law is on the side of customers. Perhaps you can help? Catherine Booking EV2PWSP

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07 April 2018 07:04:00 mae

we have had a problem on 07/04 (today) trying to provide API, advise mobility/nut allergy problems and check in for a monday morning flight. when supplying the API, the easyjet website told us there was an issue, they were aware and to try logging in via easyjet.com 5mins later. 40mins later this was still the case. phoned the flightclub helpline. not aware of problems, they said. after a discussion, the call agent agreed to take passport numbers and put them in her side, manually and gave us the phone number for special assistance. the agent input API did not work (infact one of the passports now changed the country of issue to one we have never even visited!). we had to try amending the contact in case of emergency details and this somehow triggered the system to work. still don't know if everything is OK and whether we can actually fly on Monday, will update. Easyjet IT, please fix whatever you have messed up.

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16 March 2018 07:03:00 Guest

Has anyone had problems booking in online or does it mean they have overbooked seats

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