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EasyJet Discussion
Mine is the same except I've booked from Luton to Paphos. My confirmation says flying to/from Larnaca yet everything else says paphos!?? So confused
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Bourne : I have booked flights to PAPHOS from Manchester for May 2023. Confirmation at the top with confirmation number says Manchester to LARNACA Ezy2279 . Then confirmation underneath says manchester to Paphos flight number ezy2279. It is usually ezy1973? Phoned customer services. First time cut off second time says it is a technical issue. Resent confirmation unchanged. App says manchester to paphos ezy2279. I am confused something not right. Hope it is sorted before we fly.
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Hi there I have 6 flights booked for this Saturday morning and unfortunately may need to postpone our holiday. We would like to reschedule for another date. The flights cost me almost £2500 and on the new dates the equivalent cost would be approx £600! I realise I would have to pay an fee of £49 per person per flight to change but am trying to work out if I would be due a refund given the reduced flight costs? I cant find any clear answers on the EJ website and would be grateful if anyone is able to clarify? Many thanks. Michael
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Trying to book domestic flight with 1 checked hold bag. System throws up 2 bags and no way to delete one. Any help
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Guest : Hi, we're flying with easyjet tomorrow to tenerife from Manchester. We've booked to take large cabin bags on board. Once over , if you wanted you could pay about £7 to put your large cabin bag in the hold, it use to be called "hands free" , it's no longer available as hands free but on the web site it suggests you can still do it starting from £5.99. Does anyone have any idea 8f this still can be done and roughly how much it now costs?
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Does anyone know if EasyJet will be flying from Edinburgh to Fuerteventura this summer? (2023)There are 3 flights a week until end of April then nothing.
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Hi, I'm planning to travel with EasyJet from UK to EU and bring my camera equipment with me, including a 50cm-long monopod in a cabin bag. Would it be possible to do that and pass the security?
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Guest : Hey has anyone took this specific suitcase on holiday and did it fit within small cabin bag allowance? I’ve measured it, used the cabin bag sized and all point to it being within limits however it is still making me anxious 😂
Hey has anyone took this specific suitcase on holiday and did it fit within small cabin bag allowance? I’ve measured it, used the cabin bag sized and all point to it being within limits however it is still making me anxious 😂
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I need to upgrade my cabin bag from small to large but I’ve already checked in. I travel on Tuesday 22 November from Alicante to Gatwick, is that possible?
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I need to upgrade my cabin bag from small to large but I’ve already checked in. I travel on Tuesday 22 November, is that possible?
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Hi Just found this site as I am Googling away at why so many flights are being cancelled already in spring 2023, I am a fairly frequent flyer and find this to be a bit odd this early on. Is it just an Easyjet thing? I have seen some strike action threats in Italy etc but its 6 months away! Any info for me to go on would be appreciated
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When we booked flights to Crete recently the only option to include a large carry on bag was to buy an “Up Front” package which included Speedy Boarding, an assigned seat in the first three rows and a large cabin bag allowance. I did not particularly want Speedy Boarding or an Up Front seat; I simply wanted to take on board a large carry on bag that met Easy Jets carry on bag dimensions so bought the package. When I checked in online I changed seats to move to a quieter section of the plane. At boarding, the gate agent informed me that having moved seats our “Up Front” benefits had been cancelled and that we would need to pay 58 Euro to gate check our large carry on bags. When it became apparent that we would not be allowed to board with our bags I agreed to pay the gate check fee and our bags were consigned to the hold. On our return I contacted Easy Jet to request a refund of the gate check charges and was repeatedly told either that Easy Jet terms and conditions do not allow refunds or that my bags must have been too large to take into the cabin. I wrote to Johan Lundgren, CEO, with the same request and received a similar response from an executive assistant, with a “goodwill” offer of £25.64. It was impossible to ascertain how this figure had been calculated. I paid for benefits I did not want and was denied the carry on bag benefit I had paid for. I then had to pay again to have the bag put into the hold, which was what I was trying to avoid in the first place. When we eventually boarded we found that most of the overhead lockers were empty, which was not surprising as we were part of a long line of passengers also being charged to gate check their carry on bags. There was no warning when I changed seats that I would loose the “Up Front” benefits and despite numerous requests to Easy Jet, they have been unable to show me any reference to this in their Terms and Conditions. I have given up any hope of receiving a refund but would like to publicise what seems to be a rather cynical pricing policy.
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Hi, we're flying with easyjet tomorrow to tenerife from Manchester. We've booked to take large cabin bags on board. Once over , if you wanted you could pay about £7 to put your large cabin bag in the hold, it use to be called "hands free" , it's no longer available as hands free but on the web site it suggests you can still do it starting from £5.99. Does anyone have any idea 8f this still can be done and roughly how much it now costs?
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Bonjour, Mon vol EZY6433 dep 17:20.was delayed . We were supposed to be given more info at 21:15, nothing happened. My husband back in Nice watched the arrivals screen on line wich said this flight was cancelled. I left Gatwick for the Hilton Hotel. Our daughter back in Londonfound out the next day that the flight had actually left Gatwick after midnight and supposedly landed in Nice at 3:00 am. I really would like to know what really happened. I was fortunate to get a flight to Nice the next day.
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We were flying to Corfu yesterday on a 6.25am flight. I recieved notification that the flight was delayed to 7.00am. We arrived at the terminal 5.20am and as we had paid for hold luggage joined the que for baggage drop. As the line was busy it took some time and we asked an assistant for advice as time was starting to run short. We were told that baggage drop for our flight had closed at 5.45am as the departure time had reverted to 6.25. We were not informed of the change and as clearly stated baggage drop closes 40mins. before departure. We missed our flights. The cost of all this was over £1300 plus car parking and fuel. How do I get this back?
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When booking on Easyjet for two passengers travelling together, I can't find a way to boook hold luggage for one passenger only, with the other passenger having just a cabin bag
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I have booked flights to PAPHOS from Manchester for May 2023. Confirmation at the top with confirmation number says Manchester to LARNACA Ezy2279 . Then confirmation underneath says manchester to Paphos flight number ezy2279. It is usually ezy1973? Phoned customer services. First time cut off second time says it is a technical issue. Resent confirmation unchanged. App says manchester to paphos ezy2279. I am confused something not right. Hope it is sorted before we fly.
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On 16/08/22 I booked a hire car via easyJet for collection at Malaga airport. The booking process included entering the flight arrival time at Malaga. On the next screen I noticed that the time had changed to the flight departure time from Gatwick. I back-tracked and repeated the process, but the same thing happened. I didn't think it would matter much so completed the booking. On arrival at Malaga airport I was told that I had arrived too late and the car had been rented to somebody else. I had no choice but to accept and pay for an upgrade. I have pointed out to easyJet the bug in their booking system and suggested I should have the upgrade charge refunded, but they have refused any liability. Has anybody else had this problem, and if so what date did you make the booking?
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Just curious. Paid for two seats to be sat together so we was closer to the front. I’d had an accident causing a Haematoma, ripped tendons and chipped bone. We got to the desk at Greece when boarding the plane to be told we had been reallocated seats as the seats we chose was broken and couldn’t be sat in, I thought ok fair enough happy to not sit there. They were further back which is the price you pay for your safety but when walking past our seats other passengers had been allocated them! I find this rather strange for them to lie after we paid for them! Am I being a little over the top for thinking this is wrong?
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Angelq : Anyone know when flights for August 2023 will be released? TODAY! The flights seem really expensire to me this time. I only need a cuple of flights out to Dalaman in July, and it would cost me £100 more than the flights cost, to take an Easyjet holiday, with flights to the sdame airport, stay in a hotel (with breakfast) for 2 weeks and have my transfers included. So this shouts to me that the flights are massively overpriced this time.
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Bought new cabin suitcases .. appear too big for easy jet if wheels and handle are included .. all others seem same .. Any thoughts on this?
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Hi. I have booked my boarding pass to match my passport (maiden name) but my covid passport is in my new last name. Does anyone know if I will be allowed to fly if I brought my marriage certificate? I’m not sure if I have enough time to wait for NHS to change my last name on the system.
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Anyone on Easyjet 1973 from Manchester to Paphos 7th September 2022 claimed compensation for delay. Should have arrived at 21.30 7th September. Actually arrived 00.22 8th September to Paphos?
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Hi, does anybody know if I can hire a child's car seat at nice airport France from tomorrow morning until late Sunday evening please?
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Hi, does anybody know if I can hire a child's car seat at nice airport France, from tomorrow morning until late on Sunday evening please?
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Hi about to return to uk from Majorica but getting to airport with private hire not using included transfer coach. How do I notify easyjet not to pick us up
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I'm having loads of problems trying to get through Easyjet's "Welfare Claim" form after they cancelled our return flight & we had to come back a day early. The form seems straight forward, but its impossible to "continue" after the CAPTCHA. I have emailed "customer support" twice, & had no reply. I have phoned the chat number & been told there's no problem with the form - but, by coincidence (?) if I try to phone while the form is open, I can't get through. I've used Easyjet loads in the past, but if they don't respond to this, I will not be using them in future.
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Guest : I am due compensation for my cancelled flight and reimbursement for the difference of my new flight[. They said it’s approved and will be in my account in 7 days. That’s 23 days ago. I email them. They keep asking for more banking info but accounting has not yet issued the funds. Brutal. QOUTE] Guest : Is anyone else having issues getting compensation from EasyJet? Our flight was delayed by 3.5 hours and I am entitled to compensation for my ticket and also refreshments. EasyJet have been sneaky. The historical flight tracker states they took off only half hour late which is incorrect. The plane simply pulled back from the bay and then we sat in that position for over 3 hours before taking off EasyJet are saying I cannot claim refund of my refreshments as I don’t have a receipt. They didn’t give receipts. I’ve given them my bank statement but they say it doesn’t prove anything Any advice would be good. The company and its staff are currently coming across as a bunch of fraudsters! Jemma : Hi is anyone else having problems Getting compensation from easyJet for their late cancelled flights? They just seem to be batting back emails which aren’t relevant such as sending me a VAT receipt??! Any suggestions how to move this forwards? Thanks I'm in the same boat. I think asking for bank info to be sent via email (with a threat of your claim being dismissed after 5 days if you don't) is a 'scare' tactic...who is going to send bank details by email? Either that or they have lost your original data which is even more worrying. I have asked them to send me a cheque...if they don't I'll be reporting them to the UK's ICO (our data protection agency)...it is an extremely irresponsible practice or tactic.
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I had exact issue. Approved and they keep asking for more banking info. The seven days for the refund is now 23 days waiting. Guest : Is anyone else having issues getting compensation from EasyJet? Our flight was delayed by 3.5 hours and I am entitled to compensation for my ticket and also refreshments. EasyJet have been sneaky. The historical flight tracker states they took off only half hour late which is incorrect. The plane simply pulled back from the bay and then we sat in that position for over 3 hours before taking off EasyJet are saying I cannot claim refund of my refreshments as I don’t have a receipt. They didn’t give receipts. I’ve given them my bank statement but they say it doesn’t prove anything Any advice would be good. The company and its staff are currently coming across as a bunch of fraudsters! Jemma : Hi is anyone else having problems Getting compensation from easyJet for their late cancelled flights? They just seem to be batting back emails which aren’t relevant such as sending me a VAT receipt??! Any suggestions how to move this forwards? Thanks Guest : I was just notified by email that my expenses incurred by a flight cancellation were approved. They now want by bank account info but do not specify how I should transmit this info to them. I am in US and calling would be prohibitive. I hesitate to email
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I am due compensation for my cancelled flight and reimbursement for the difference of my new flight[. They said it’s approved and will be in my account in 7 days. That’s 23 days ago. I email them. They keep asking for more banking info but accounting has not yet issued the funds. Brutal. QOUTE] Guest : Is anyone else having issues getting compensation from EasyJet? Our flight was delayed by 3.5 hours and I am entitled to compensation for my ticket and also refreshments. EasyJet have been sneaky. The historical flight tracker states they took off only half hour late which is incorrect. The plane simply pulled back from the bay and then we sat in that position for over 3 hours before taking off EasyJet are saying I cannot claim refund of my refreshments as I don’t have a receipt. They didn’t give receipts. I’ve given them my bank statement but they say it doesn’t prove anything Any advice would be good. The company and its staff are currently coming across as a bunch of fraudsters! Jemma : Hi is anyone else having problems Getting compensation from easyJet for their late cancelled flights? They just seem to be batting back emails which aren’t relevant such as sending me a VAT receipt??! Any suggestions how to move this forwards? Thanks
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Is anyone else having issues getting compensation from EasyJet? Our flight was delayed by 3.5 hours and I am entitled to compensation for my ticket and also refreshments. EasyJet have been sneaky. The historical flight tracker states they took off only half hour late which is incorrect. The plane simply pulled back from the bay and then we sat in that position for over 3 hours before taking off EasyJet are saying I cannot claim refund of my refreshments as I don’t have a receipt. They didn’t give receipts. I’ve given them my bank statement but they say it doesn’t prove anything Any advice would be good. The company and its staff are currently coming across as a bunch of fraudsters!
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Any idea when easyjet summer 2023 flights are coming out, you can book a package holiday but no flight only
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Hi, absolutely sick to death of EasyJet and their lack of customer service care. Booked a few different flights in 2019 for 2020, being kind rolled these flights on and on. Now due to change of work pattern, I have had to make some changes and accept I now have to pay a fare difference and the admin costs. BUT! Second time now I have tried to change a flight to a new date. Same issue as before, booking overpaid error on mobile app or on the website, error price increase. On the app it says to change £50, £2 fare difference, total £52! Directly below enter card details here, do that and it comes up booking overpaid and won't work. Let me do our return flight no issue and was just the admin cost. Rang customer services and no help. Told me have to pay £130.47 to change even though sent screenshot, apparently more as they add taxes! WHAT! That costs more than I can book the flight as a new customer! I've already paid for the * flight! How do I get around this? Apparently they don't report website faults when customers complain as they don't deal with maintenance! To top that, I cancelled my daughters flights on 18th July and 22nd July as she tested positive for Covid. I spoke to customer service who said send the positive fit to fly certificate and you can get a voucher. NOPE! Won't sort anything as its not a PCR certificate! Well won't be booking future flights to Europe with these. The thanks you get for supporting them through covid and not taking a refund. Lesson learnt.
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I booked a flight months ago to Prague for the 5th August with easyjet. Now they've just cancelled my flight. All my hotels are booked and my return is through Ryanair. They've offered me a replacement flight on the same day, but is an awful flight - 8 hours stopping at Amsterdam instead of 2! I have no alternative to take it. I was wondering if anyone knew if there was any way to be compensated for this. I've complained to easyjet but I doubt I'll get a reply.
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