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EasyJet Discussion
Angela S : My flight from Copenhagen to Gatwick and return in January (7-11) has disappeared from my bookings but I have received no information about cancellation. Looking at the flight schedule the flight is no longer there. I will wait a week before attempting to phone... Wait until the tell you they cancelled flight cos if you cancel you get cancellation fees.
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My flight from Copenhagen to Gatwick and return in January (7-11) has disappeared from my bookings but I have received no information about cancellation. Looking at the flight schedule the flight is no longer there. I will wait a week before attempting to phone...
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Guest : Guest : Guest : I am considering Easyjet for Christmas tickets to Italy. What happens if it is Easyjet to cancel the flights? Do they offer a refund or only vouchers? And If I need to change for restrictions/lockdown by the Italian governement (for example because it requests to quarantine once there), do I need to pay a change fee for booking a new flight for the future? Thanks. You would need to read the terms and conditions of Easyjet, Goverment advice, Italy advice and travel insurance as travel insurance becomes invalid if Goverment tells you not to go to a country. Guest : Guest : I am considering Easyjet for Christmas tickets to Italy. What happens if it is Easyjet to cancel the flights? Do they offer a refund or only vouchers? And If I need to change for restrictions/lockdown by the Italian governement (for example because it requests to quarantine once there), do I need to pay a change fee for booking a new flight for the future? Thanks. You would need to read the terms and conditions of Easyjet, Goverment advice, Italy advice and travel insurance as travel insurance becomes invalid if Goverment tells you not to go to a country. Thanks, but on that Coronavirus Terms and Conditions I can't find specific information for my queries. www.easyjet.com/en/terms-and-conditions/... You can receive a voucher or another flight another time but you would need to pay more if ticket price goes up
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Guest : Guest : I am considering Easyjet for Christmas tickets to Italy. What happens if it is Easyjet to cancel the flights? Do they offer a refund or only vouchers? And If I need to change for restrictions/lockdown by the Italian governement (for example because it requests to quarantine once there), do I need to pay a change fee for booking a new flight for the future? Thanks. You would need to read the terms and conditions of Easyjet, Goverment advice, Italy advice and travel insurance as travel insurance becomes invalid if Goverment tells you not to go to a country. Guest : Guest : I am considering Easyjet for Christmas tickets to Italy. What happens if it is Easyjet to cancel the flights? Do they offer a refund or only vouchers? And If I need to change for restrictions/lockdown by the Italian governement (for example because it requests to quarantine once there), do I need to pay a change fee for booking a new flight for the future? Thanks. You would need to read the terms and conditions of Easyjet, Goverment advice, Italy advice and travel insurance as travel insurance becomes invalid if Goverment tells you not to go to a country. Thanks, but on that Coronavirus Terms and Conditions I can't find specific information for my queries.
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Guest : I am considering Easyjet for Christmas tickets to Italy. What happens if it is Easyjet to cancel the flights? Do they offer a refund or only vouchers? And If I need to change for restrictions/lockdown by the Italian governement (for example because it requests to quarantine once there), do I need to pay a change fee for booking a new flight for the future? Thanks. You would need to read the terms and conditions of Easyjet, Goverment advice, Italy advice and travel insurance as travel insurance becomes invalid if Goverment tells you not to go to a country.
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I am considering Easyjet for Christmas tickets to Italy. What happens if it is Easyjet to cancel the flights? Do they offer a refund or only vouchers? And If I need to change for restrictions/lockdown by the Italian governement (for example because it requests to quarantine once there), do I need to pay a change fee for booking a new flight for the future? Thanks.
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Easyjet has cancelled my return flight from Faro Portugal to Luton London on the 1st Decemeber 2020. Now i'm in a pickle to book a flight to shorten my holiday by 3 days or extend it by 4 days as these are only flights currently available near my cancelled flight, Janet.
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Guest : Guest : Guest : Guest : Guest : I have two return flights from Manchester to Porto one for December and one for February but now the Easyjet website says no flights from 1st November until 28th March. I have telephoned Easyjet three times and asked if the route has been temporarily suspended and have been told three different things, 1 - my bookings are still good and that I should treat the flights as going ahead. 2. All seats have been sold for that period (which I said was a little hard to believe as it covers nearly a four month period) 3. There might be something wrong with the website perhaps phone again tomorrow. Tonight looking at random destinations on the Easyjet website it does appears a lot more routes are now showing " no flights available" for long periods over the winter months i. e. No flights available October to February, November to end of March etc. Surely Easyjet must know if they are temporarily suspending routes and offer refunds or a chance at least to transfer to different flights or destinations. Has this affected anyone else and has anyone received a straightforward explanation from Easyjet? Let me know if you get anywhere im in the same situation I am in exactly the same position. rang this morning...flights are active i was told Yes in same situation..2and time round I have booked these flights..Manchester to Malaga..showing unavailable..when I got in touch they tell me just waiting to hear from malaga airport if they can land..total lie.
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I have Easyjet flights booked for Andorra skiing [landing in Barcelona]. Our return flight no longer seems available - it would appear no mid week flights are being operated on that route for the whole of February. Is it usual to not have heard its been cancelled? Our outbound flight is available still though - so currently think we could be in a pickle [especially if we do not hear until the last moment].
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Guest : Our easyet flight from Manchester to Paphos at the end of January 2021 has also dissappeared from their flight schedule, though we are still showing as booked on the flight on the app. This happened to me in July when my flight from Liverpool to Jersey also dissappeared from the flight schedule, again it was still showing in the My Trips section in the app, only to be eventually cancelled on 1st July - the flight was on 17th July so only just over 2 weeks notice. I lost all my money for the hotel as I had paid in advance and they refused to refund. They need to be upfront with people now and tell us if the flight is cancelled so at least we can try and make alternative arrangements. They wont tell ppl im afraid, they will go bankrupt if they did and paid refund. They are practically hanging by a thread from day to day to survive.
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Our easyet flight from Manchester to Paphos at the end of January 2021 has also dissappeared from their flight schedule, though we are still showing as booked on the flight on the app. This happened to me in July when my flight from Liverpool to Jersey also dissappeared from the flight schedule, again it was still showing in the My Trips section in the app, only to be eventually cancelled on 1st July - the flight was on 17th July so only just over 2 weeks notice. I lost all my money for the hotel as I had paid in advance and they refused to refund. They need to be upfront with people now and tell us if the flight is cancelled so at least we can try and make alternative arrangements.
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I am traveling from Luton London to Faro Portugal on the 14th of December and returning on the 1st of December. Not had any cancellation email yet. Anyone on the same flights?
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After reading other travellers issues decided to keep checking 'Manage Booking" every few days. Sure enough today showing my December flights cancelled. No email from Easyjet to advise of cancellation. Would advise everyone to check "Manage Booking" themselves rather than wait for an email from Easyjet which will probably never arrive.
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Guest : Guest : Guest : Guest : I have two return flights from Manchester to Porto one for December and one for February but now the Easyjet website says no flights from 1st November until 28th March. I have telephoned Easyjet three times and asked if the route has been temporarily suspended and have been told three different things, 1 - my bookings are still good and that I should treat the flights as going ahead. 2. All seats have been sold for that period (which I said was a little hard to believe as it covers nearly a four month period) 3. There might be something wrong with the website perhaps phone again tomorrow. Tonight looking at random destinations on the Easyjet website it does appears a lot more routes are now showing " no flights available" for long periods over the winter months i. e. No flights available October to February, November to end of March etc. Surely Easyjet must know if they are temporarily suspending routes and offer refunds or a chance at least to transfer to different flights or destinations. Has this affected anyone else and has anyone received a straightforward explanation from Easyjet? Let me know if you get anywhere im in the same situation I am in exactly the same position. rang this morning...flights are active i was told
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Guest : Guest : Guest : I have two return flights from Manchester to Porto one for December and one for February but now the Easyjet website says no flights from 1st November until 28th March. I have telephoned Easyjet three times and asked if the route has been temporarily suspended and have been told three different things, 1 - my bookings are still good and that I should treat the flights as going ahead. 2. All seats have been sold for that period (which I said was a little hard to believe as it covers nearly a four month period) 3. There might be something wrong with the website perhaps phone again tomorrow. Tonight looking at random destinations on the Easyjet website it does appears a lot more routes are now showing " no flights available" for long periods over the winter months i. e. No flights available October to February, November to end of March etc. Surely Easyjet must know if they are temporarily suspending routes and offer refunds or a chance at least to transfer to different flights or destinations. Has this affected anyone else and has anyone received a straightforward explanation from Easyjet? Let me know if you get anywhere im in the same situation I am in exactly the same position. rang this morning...flights are active i was told
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Easyjet cancelled flight from Lyon to Gatwick on Feb 15th due to a weather problem. We were promised refund of expensed to get home by train; have chased and chased and still nothing. Anyone with similar experience?
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I have a flight booked for Manchester to Agadir departing 5th December returning 19th. I’ve noticed on easy jet they are saying all flights are full. Are they really full or cancelled?
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Good afternoon 😊 Does anyone know when flights to Rhodes for October 2021 are likely to go on sale please? Do they normally get released on a particular day or a particular time? Many thanks for any replies 👍
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Guest : Hello we have booked flights with EasyJet for the 22nd Oct to Faro and the event we was going has postponed to April next year as Portugal is on lockdown, when I call easyjet to change the flights to next april there was a difference of £425 owing back to us. When I asked for vouchers we was told that they have stopped giving voucher and are only offering flight changes. Surely they can not do this!! I asked at the time if we had a flight and it was more would you not expect more money to cover the ticket price!!! I have emailed everyone at easyjet, customer services etc and not one reply from anyone, what do you suggest?hi, the flights you had booked in Oct, are they still showing for Sale? I doubt it. You will find that your Oct flights he been cancelled. I would wait until u get that notification, then you claim a full refund. Book for April flights separately xxx.
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Hello we have booked flights with EasyJet for the 22nd Oct to Faro and the event we was going has postponed to April next year as Portugal is on lockdown, when I call easyjet to change the flights to next april there was a difference of £425 owing back to us. When I asked for vouchers we was told that they have stopped giving voucher and are only offering flight changes. Surely they can not do this!! I asked at the time if we had a flight and it was more would you not expect more money to cover the ticket price!!! I have emailed everyone at easyjet, customer services etc and not one reply from anyone, what do you suggest?
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Hello, We are booked to fly again from LGW to Dalaman on the 6th November returning on the 17th (K1LMWRV) .The flights are paid for and also our seats issued. We now don't see any flights advertised to Dalaman in November. Is this flight going or not as we still haven't heard from Easy jet. Thankyou Keith and Mary Chilvers (very regular flyers with easy jet)
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I have several return flights booked Newcastle to Palma for spring/ summer 2021. The website now says they do not fly this route! Newcastle base has now closed. 5 telephone calls to South Africa (customer service for the UK) and still can’t get a refund as the flights are not yet cancelled. Has anyone managed to speak to someone in the uk and how? This is nothing to do with Covid.
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Hello, all flights from Manchester to Sofia between 31 October 12 December have disappeared. I had planned to book a flight in mid-November. Would these be available again?
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Easyjet, I have once been forced to change our flights from Manchester to Faro in November due to you changing the flight schedule to only fly Saturday to Saturday. I now notice as per 000's of valued paying guests who are in the same situation, that overnight the majority of your winter flight schedule suddenly disappeared. I think we all know that all these flights are cancelled, and having Customer Service Staff lying with a multitude of stories. The fact of the matter is Easyjet has NO LOYALTY to its Customers and the are holding back Customers Money & Not informing customers that the flight is cancelled until 3-5 days before departure. NOT GOOD ENOUGH. (I desperately need to re-book alternative flights, being disabled and in receipt of benefits, it took us ages to save for this and frankly don't have funds to do this). An explanation is needed.
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Was informed today by a friend that easyjet had cancelled all flights from Belfast to alicante from Saturday 7th November as nothing was showing on the website after this date. I called easyjet and got through very quick ,and asked them if my flight was cancelled, as my return flight on the 14th November was showing nothing available. The young lady stated all flights were still available even though I checked the app and website again and nothing was showing, maybe her website is different from mine but we'll just have to wait and see. Anyone else have this problem
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All flights from Liverpool to Fuerteventura (oct , nov and part of december ) have disappeared from schedule. I have flights booked but have no information from Easyjet. When are you going to inform paying customers so they can make alternative arrangements
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Has Easyjet now dropped the Liverpool - Palermo route ? Nothing scheduled at all after October
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mary rorke : hi we have booked with you to fly to bordrum fromeedinburgh on 28 oct returning 4th november ,your page is saying no flights for these dates can you cheak please thanks.6 mary rorke : hi we have booked with you to fly to bordrum fromeedinburgh on 28 oct returning 4th november ,your page is saying no flights for these dates can you cheak please thanks.
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Hi I've booked flights from Liverpool to larnaca on the 28th November returning I just before Christmas and looking on line all flights in Nov/Dec/Jan are not showing on that route? Can you advise why this is, has the route been pulled for the winter? Thanks
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mary rorke : hi we have booked with you to fly to bordrum fromeedinburgh on 28 oct returning 4th november ,your page is saying no flights for these dates can you cheak please thanks.
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hi we have booked with you to fly to bordrum fromeedinburgh on 28 oct returning 4th november ,your page is saying no flights for these dates can you cheak please thanks.
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hi, we are awaiting a refund from a flight could this be used towards paying for extra luggage instead of waiting for te money back and then booking the luggage after.
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Guest : I agree, We have flights and 3 nights accommodation booked to to Prague with Easyjet in December 2020. Impossible to get through to there customer service phone line! Would really like our money/deposit refunded
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Easy jet cancelled flights on a return trip so we had to reschedule the whole holiday and then found out now from today you have to have a covid 19 test before entering Sardina! private cost of £145 extra each! Just be careful as countries are now asking for these tests or self isolating you in the country if you have not! We asked easy jet for a voucher instead so we could go next year and their reply is they are not offering vouchers anymore??? Only last week did they cancel our flight to and from Berlin! Note: Just don't ever book with easy jet again!!
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Guest : Guest : I have two return flights from Manchester to Porto one for December and one for February but now the Easyjet website says no flights from 1st November until 28th March. I have telephoned Easyjet three times and asked if the route has been temporarily suspended and have been told three different things, 1 - my bookings are still good and that I should treat the flights as going ahead. 2. All seats have been sold for that period (which I said was a little hard to believe as it covers nearly a four month period) 3. There might be something wrong with the website perhaps phone again tomorrow. Tonight looking at random destinations on the Easyjet website it does appears a lot more routes are now showing " no flights available" for long periods over the winter months i. e. No flights available October to February, November to end of March etc. Surely Easyjet must know if they are temporarily suspending routes and offer refunds or a chance at least to transfer to different flights or destinations. Has this affected anyone else and has anyone received a straightforward explanation from Easyjet? Let me know if you get anywhere im in the same situation I am in exactly the same position. rang this morning...flights are active i was told
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Is is true that refund vouchers only have 6 months life on them? Just read this on another forum but it was an old thread.
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I’ve just had a cabin crew member unlock the engaged sign on the toilet door and enter without knocking. I was In a very humiliating position. EasyJet have apologised but are attempting to absolve themselves of any responsibility by saying it was a simple mistake? What Would anyone suggest I do in this situation?
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Hi, My flights are not on schedule either- Manchester to Verona in March 2021. and also a return from Alicante to Manchester has disappeared for the last Thursday in October 2020. I spotted the disappearance of the Verona flights last weekend and got to speak to customer services on Sunday who told me that they can only definitely say that the flights have been cancelled 30 days before the flight and I would receive an email. I bet they are definitely cancelled, easyJet just want to hold on to our money as long as they can. If they are cancelling, we are due a cash refund and do not have to accept a voucher which they are likely to push.
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I agree, We have flights and 3 nights accommodation booked to to Prague with Easyjet in December 2020. Impossible to get through to there customer service phone line! Would really like our money/deposit refunded
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Apparently Easyjet are to cut flights and reduce the flight schedules because of uncertainties of bookings due to Covid 19. Surely, as in my case, where there are now, according to Easyjet website, "no flights between 1st November and 28th March 2021" any flights during those two dates should be classed as cancelled and refunds should be due on reservations already made. This does not seem to be the case and I am getting nowhere with Easyjet. Easyjet have said to wait until nearer the time of the flights and I will be notified if they are cancelled. If Easyjet are no longer selling seats how can they not be cancelled?
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Easy jet flight showing as unavailable from Naples to London Gatwick. 21 st sept. I have a reservation and want to know if it’s still going ?
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Flying to turkey in a couple of weeks. When doing online check in a page came up with a form i need to fill in and keep with me at all times (covid related). at the time i was unable to print it out but now can not find the form anywhere of easyjet site. Anyone have any ideas
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Guest : I have two return flights from Manchester to Porto one for December and one for February but now the Easyjet website says no flights from 1st November until 28th March. I have telephoned Easyjet three times and asked if the route has been temporarily suspended and have been told three different things, 1 - my bookings are still good and that I should treat the flights as going ahead. 2. All seats have been sold for that period (which I said was a little hard to believe as it covers nearly a four month period) 3. There might be something wrong with the website perhaps phone again tomorrow. Tonight looking at random destinations on the Easyjet website it does appears a lot more routes are now showing " no flights available" for long periods over the winter months i. e. No flights available October to February, November to end of March etc. Surely Easyjet must know if they are temporarily suspending routes and offer refunds or a chance at least to transfer to different flights or destinations. Has this affected anyone else and has anyone received a straightforward explanation from Easyjet? Let me know if you get anywhere im in the same situation
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I have two return flights from Manchester to Porto one for December and one for February but now the Easyjet website says no flights from 1st November until 28th March. I have telephoned Easyjet three times and asked if the route has been temporarily suspended and have been told three different things, 1 - my bookings are still good and that I should treat the flights as going ahead. 2. All seats have been sold for that period (which I said was a little hard to believe as it covers nearly a four month period) 3. There might be something wrong with the website perhaps phone again tomorrow. Tonight looking at random destinations on the Easyjet website it does appears a lot more routes are now showing " no flights available" for long periods over the winter months i. e. No flights available October to February, November to end of March etc. Surely Easyjet must know if they are temporarily suspending routes and offer refunds or a chance at least to transfer to different flights or destinations. Has this affected anyone else and has anyone received a straightforward explanation from Easyjet?
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Kym : ive booked for Nov 23rd 2020 to fly to dlm, just gone on website to see how much the flights are for coming back and says no flights available till March 2021.. So I checked for flights to Dlm and says the same no flights till March 2021. What does this mean? As I've got a booking for 23rd Nov 2020 from Manchester to Dalaman
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ive booked for Nov 23rd 2020 to fly to dlm, just gone on website to see how much the flights are for coming back and says no flights available till March 2021.. So I checked for flights to Dlm and says the same no flights till March 2021. What does this mean? As I've got a booking for 23rd Nov 2020 from Manchester to Dalaman
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My wife and I supposed to be flying out Friday to tenerife. Have spoken to ustomer service who have said their guidance is that it is safe to travel. The FCO advice is stating only essential travel I am not sure where I ow go to to sort the problem
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