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EasyJet Discussion

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27 July 2020 11:07:00 Thejedi05

Hi all, Due to travel on Sunday to Malaga and going around in circles trying to contact Easy-jet to cancel and get either a refund or better still a voucher of sorts for the same money. Easy-jet say go to my third part travel agency [Love-holidays] and they say go to Easy-jet. No telephone numbers or email addresses, nothing!!! Does anyone know what I have to do to get this sorted as I am beginning to panic a little here! Thank you in advance for any advice. Steve

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27 July 2020 10:07:00 Guest

Looks like you can only do this on their app but it only lets you do one leg at a time. So you have to confirm and pay (if there is a fare difference) for one flight before changing the other. Hi, Im supposed to be flying with Easyjet on Thursday, 30th July but can no longer do so due to the quarantine. Easyjet are charging a fee for flight changes, even though they announced today they werent! Does anyone know how I can change my flight for free? Thanks!

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27 July 2020 05:07:00 Toddy1964

Got through on the 03303655030 number. Thanks so much for the tip. Waiting about 15 minutes. Outbound flight had been cancelled and we were awaiting refund but then got email asking me to check in for the inbound one! Now got refund sorted for both outbound AND inbound flights. paid in 3 to 5 days.

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27 July 2020 03:07:00 David C

Hi. Im supposed to fly from Belfast to nice in September flying out on a Saturday and back on a Thursday but it appears that the Thursday return flight no longer exists. I take it that easyjet will cancel both. Any views will be appreciated

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27 July 2020 01:07:00 Guest

has anyone managed to change their August flight to Spain with no charge yet?

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27 July 2020 12:07:00 Sara

I've also been holding for an hour - trying to change our flights but get charged if I do it on the site - when it should be free!

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27 July 2020 01:07:00 Guest

Hi, Im supposed to be flying with Easyjet on Thursday, 30th July but can no longer do so due to the quarantine. Easyjet are charging a fee for flight changes, even though they announced today they werent! Does anyone know how I can change my flight for free? Thanks!

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26 July 2020 01:07:00 Guest

Just got through on the 03303655030 number. Thanks so much for the tip. Through in one minute!! Outbound flight had been cancelled and we were awaiting refund but then got email asking me to check in for the inbound one! Now got refund sorted for both outbound AND inbound flights..

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26 July 2020 12:07:00 Guest

How do I apply for a flight voucher on line as telephoning is a * of time

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26 July 2020 11:07:00 Guest

Why are there no flights showing for September flying out of Belfast to Valencia We are booked to go the middle of the month Does that mean the flights are fully booked as we haven't received an e mail about cancellations and the flight info is still on the App Hopefully someone on here can help

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24 July 2020 09:07:00 Guest

GuestTracey Martin : I've been trying for 3 weeks to get through to easy jet. My mother died and I'm havIng cancer treatment. Dint.answer emails.wont answer the phone. Defunàþeltbeliev3 theres no one at the call centres how can a phone ri g for 4 hrs at a time and no one answers it. Fights were today 1800 pounds gone. I wanted credit for next year but just cant get through what am I supposed to do.anyone help please. Thanks Terrible service at what must be a trying time. Email the C.E.O. johan.lundgren@easyjet.com

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24 July 2020 12:07:00 Guest

I have been trying to change a return in May next year and keep getting the following error message EJ2cb02x. Please can someone help? I've tried calling and have been hold for hours.

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24 July 2020 12:07:00 Guest

I have trying to change my return flight in May next year but keep getting the error message EJ2cb02x. I've tried called and been on hold for hours

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24 July 2020 11:07:00 Guest

Does anyone know if Munich flights are flying on 31/08/20 as i am booked on one from Manchester TIA

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24 July 2020 03:07:00 rob toy

i had the same i rebooked today but when i go to manage my bookings it says invalid reference number . i hoped maybe it takes time to go through on there??? Guest : my new booking reference will not work in manage my booking

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24 July 2020 02:07:00 rob toy

i had the same i rebooked today but when i go to manage my bookings it says invalid reference number . i hoped maybe it takes time to go through on there???

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24 July 2020 02:07:00 Guest

Guest : Tony Rebooked by using voucher from previous cancelled flight by phoning and eventually getting through. Have received email confirming flight details and booking reference . But when go into account this booking reference does not exist !! So how am I supposed to add flight into and print tickets ? Easyjet making Ryanair look professional !I

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23 July 2020 08:07:00 GuestTracey Martin

I've been trying for 3 weeks to get through to easy jet. My mother died and I'm havIng cancer treatment. Dint.answer emails.wont answer the phone. Defunàþeltbeliev3 theres no one at the call centres how can a phone ri g for 4 hrs at a time and no one answers it. Fights were today 1800 pounds gone. I wanted credit for next year but just cant get through what am I supposed to do.anyone help please. Thanks

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23 July 2020 07:07:00 Guest

Hi does anyone know if i cancel my holiday and accept easyjet credit whether it takes 30days to show so ? Basically we just want to change our holiday abit , dates and duration, but not having any luck on the phone, thought it may be quicker to cancel and rebook the whole thing, its September so is in scope to allow cancelling. Thanks

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23 July 2020 04:07:00 Guest

Our outbound flights were cancelled but not our inbound. These were made on the same booking. Spent hours trying to get through but then discovered the esupport@easyjet.com address on one of these forums and got an answer within 2 days - both flights refunded in full, funds to appear within 7-10 days.

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23 July 2020 04:07:00 Guest

Guest : If you have inbound and return flights on one booking and Easyjet cancel return only will they refund both? Our flight to Cyprus next eeek hasnt been cancelled despite the fact that we cant enter the country (Cypriot government restrictions) but our return flight has. We want a refund.

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23 July 2020 03:07:00 Guest

Thank you so much for the information about being unsuccessful in changing flights on Android tablet of phone. I have spent weeks trying to do this. It took minutes on my laptop. I'll try to let other know about this

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23 July 2020 03:07:00 Guest

Guest : I had an issue with trying to change flights on a Mac web browser - changes failed [EJ2nc90nsx]. But it allowed me to change the flights on the Iphone Easyjet App with no issues. Strange. However, I am now in the situation where it says 'Sold Out' on the flight but allows you to change seats, with about 30 free seats. just waiting for the cancellation......! Guest : We have also been trying to change our flights and receive the same error code. It has been like this for at least 2 days now! When is this issue going to be resolved so that people are able to make changes to their bookings?? Guest : Guest : I have been trying to change my flight, after easyjet has changed the departure time of my original flight, as the new timing is not possible for me to get to the airport, but every time I try to change the flight via managing my booking I get error code EJ2cb02x. there is no way to contact this airline. So do I, get all the way to confirm then continually get that error code, whichever device or app I use. Have spent 2 hours on hold trying to get hold of them, until my phone died, but still no answer. Have they gone bust! Guest : Guest : I have been trying to change my flight, after easyjet has changed the departure time of my original flight, as the new timing is not possible for me to get to the airport, but every time I try to change the flight via managing my booking I get error code EJ2cb02x. there is no way to contact this airline. So do I, get all the way to confirm then continually get that error code, whichever device or app I use. Have spent 2 hours on hold trying to get hold of them, until my phone died, but still no answer. Have they gone bust!

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23 July 2020 02:07:00 Guest

Tony Rebooked by using voucher from previous cancelled flight by phoning and eventually getting through. Have received email confirming flight details and booking reference . But when go into account this booking reference does not exist !! So how am I supposed to add flight into and print tickets ? Easyjet making Ryanair look professional !I

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23 July 2020 01:07:00 Guest

Steve : My flight has been cancelled refund requested 2 weeks ago. how long should it take I've been waiting since the 10 April :(

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23 July 2020 01:07:00 Guest

I'm still trying to get a refund from 10 April flights so well pass 3 month refund deadline- I have applied on line been on hold twice for 2 hours before giving up and have written to them and my bank - am on hold again now?? any ideas anyone? thanks!

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22 July 2020 09:07:00 Guest

Thank you for the tip of calling 03303655030 it definitely works, I got through in 2 minutes and got both my May flights back and I was meant to be travelling today which got cancelled but the return didn't but they also refunded that amount also. I would call them to sort any flight problems out.

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22 July 2020 07:07:00 Guest

I had an issue with trying to change flights on a Mac web browser - changes failed [EJ2nc90nsx]. But it allowed me to change the flights on the Iphone Easyjet App with no issues. Strange. However, I am now in the situation where it says 'Sold Out' on the flight but allows you to change seats, with about 30 free seats. just waiting for the cancellation......! Guest : We have also been trying to change our flights and receive the same error code. It has been like this for at least 2 days now! When is this issue going to be resolved so that people are able to make changes to their bookings?? Guest : Guest : I have been trying to change my flight, after easyjet has changed the departure time of my original flight, as the new timing is not possible for me to get to the airport, but every time I try to change the flight via managing my booking I get error code EJ2cb02x. there is no way to contact this airline. So do I, get all the way to confirm then continually get that error code, whichever device or app I use. Have spent 2 hours on hold trying to get hold of them, until my phone died, but still no answer. Have they gone bust! Guest : Guest : I have been trying to change my flight, after easyjet has changed the departure time of my original flight, as the new timing is not possible for me to get to the airport, but every time I try to change the flight via managing my booking I get error code EJ2cb02x. there is no way to contact this airline. So do I, get all the way to confirm then continually get that error code, whichever device or app I use. Have spent 2 hours on hold trying to get hold of them, until my phone died, but still no answer. Have they gone bust!

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22 July 2020 06:07:00 Guest

We have also been trying to change our flights and receive the same error code. It has been like this for at least 2 days now! When is this issue going to be resolved so that people are able to make changes to their bookings?? Guest : Guest : I have been trying to change my flight, after easyjet has changed the departure time of my original flight, as the new timing is not possible for me to get to the airport, but every time I try to change the flight via managing my booking I get error code EJ2cb02x. there is no way to contact this airline. So do I, get all the way to confirm then continually get that error code, whichever device or app I use. Have spent 2 hours on hold trying to get hold of them, until my phone died, but still no answer. Have they gone bust! Guest : Guest : I have been trying to change my flight, after easyjet has changed the departure time of my original flight, as the new timing is not possible for me to get to the airport, but every time I try to change the flight via managing my booking I get error code EJ2cb02x. there is no way to contact this airline. So do I, get all the way to confirm then continually get that error code, whichever device or app I use. Have spent 2 hours on hold trying to get hold of them, until my phone died, but still no answer. Have they gone bust!

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22 July 2020 05:07:00 Guest

Guest : I have been trying to change my flight, after easyjet has changed the departure time of my original flight, as the new timing is not possible for me to get to the airport, but every time I try to change the flight via managing my booking I get error code EJ2cb02x. there is no way to contact this airline. So do I, get all the way to confirm then continually get that error code, whichever device or app I use. Have spent 2 hours on hold trying to get hold of them, until my phone died, but still no answer. Have they gone bust!

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22 July 2020 12:07:00 Guest

the worst low cost company...they cheat you in order to obtain some euro plus..

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22 July 2020 10:07:00 Guest

I have been trying to change my flight, after easyjet has changed the departure time of my original flight, as the new timing is not possible for me to get to the airport, but every time I try to change the flight via managing my booking I get error code EJ2cb02x. there is no way to contact this airline.

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22 July 2020 12:07:00 Guest

If you ever get through you will find that the contact centre are unable to offer you the online price and you end up having to pay the increased price. The voucher system is a con and should be avoided. Easyjet make Ryanair customer service look world class

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21 July 2020 06:07:00 Guest

I want to book new flights using the voucher I accepted for flights cancelled due to the coronavirus. I can't use the voucher code on line, as the system won't accept it. The instructions on the email are to call Customer Services. I have tried several times waiting at least an hour each time. At the moment I've been waiting over 2 hrs without getting through. Is there no other way to resolve this issue?

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21 July 2020 02:07:00 Guest

If you have inbound and return flights on one booking and Easyjet cancel return only will they refund both? Our flight to Cyprus next eeek hasnt been cancelled despite the fact that we cant enter the country (Cypriot government restrictions) but our return flight has. We want a refund.

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21 July 2020 03:07:00 ladybug

hi do i need to add passenger info and check in before i cancel a flight? my flight is in 3 days but i see nowhere to cancel the flight. Our flight home was cancelled and weve got a voucher but the flight out is still going ahead! help ! thanks

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20 July 2020 06:07:00 Guest

Thanks so much for the Tip of the 03303655030 number. Got through in 3 mins and full refund for both cancelled outbound and inbound flight that isn't cancelled. Should have the money on 3 to 5 days. Was panicking as only outbound flight had been cancelled. All sorted.

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20 July 2020 03:07:00 Guest

After 2 calls to 03303655000 of over 2 1/2 hrs each, just got through for a full refund on the 03303655030 number in 11mins. Much quicker.

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20 July 2020 01:07:00 Guest

I have tried so many times to call them. Over 2 hours and 15 mins so far and still on hold. Will they ever pick up the phone.

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20 July 2020 01:07:00 Stuart lindsay

Been told that mustis royal plaza hotel in Marmaris will be closed when we fly out on 12th September 2020 could you confirm this please

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20 July 2020 12:07:00 Sharon

I booked a flight with easyjet last night through my app and using my credit voucher. The app seemed to be stalling when I was inputting the names and as a result some of the names have been duplicated on the confirmation email (my husband's surname has included my son's first names and my son's surname has included my daughters first name). Tried to delete the duplicated bits on the "manage booking" page but it is asking £100 to make changes and of course, tried calling the call centre but couldn't get through. It would be cheaper to cancel and re-book but wanted to know will the refund go back onto my credit voucher or will it be lost?

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19 July 2020 04:07:00 Steve

My flight has been cancelled refund requested 2 weeks ago. how long should it take

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19 July 2020 03:07:00 Guest

I wish I knew. I have the exact same problem. I tried to call Easyjet but after more than 2 hours holding I gave up. DM and tweeted but no reply.

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19 July 2020 03:07:00 Guest

what is easyjet error code: EJ2nc90nsx when trying to change a flight

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19 July 2020 01:07:00 Guest

We have 2 bookings for the same flight (one for my 2 children and one for myself). One of my child (adult) won't be flying , so can my underage child be linked to my booking? Any other suggestion? Thankyou

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18 July 2020 01:07:00 Guest

Guest : same problem - no answer on FB, phone... zero! Guest : I get an EJ2cb02x error and I cant amend my outbound flight. Although I did manage to amend my return flight. Can anyone help me please? It has happened to me too It has happened to me too

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18 July 2020 01:07:00 Guest

Hi there, Ive tried getting in touch with EasyJet numerous times but received no response. I was wondering if you could help please? We have flights booked from Bristol to Brindisi (Italy) in October. We want to change them to next spring however, the end of schedule is still showing up to October this year. Im getting anxious now as I want to plan accommodation etc for next year and have noticed lots of places are booking up fast! Does anyone know when EasyJet will release their Bristol to Brindisi flights for next year please? Thank you

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18 July 2020 11:07:00 Guest

Thank you for your advice much appreciated Guest : Not 100% but if u download the app u should b able to see all the answers u need for this as u can go through there system and then rebook very easily with any extra costs or not showing as u do this..I have flights booked but have changed them and am just about to change again with latest news of Barcelona on the app its says I can do this as many times as I want up until sometime in March next year..hope this is some help Guest : If my future flight is not cancelled, will easy jet consider allowing me to transfer my flight to another time next year, or give me a voucher?

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18 July 2020 11:07:00 Guest

Not 100% but if u download the app u should b able to see all the answers u need for this as u can go through there system and then rebook very easily with any extra costs or not showing as u do this..I have flights booked but have changed them and am just about to change again with latest news of Barcelona on the app its says I can do this as many times as I want up until sometime in March next year..hope this is some help Guest : If my future flight is not cancelled, will easy jet consider allowing me to transfer my flight to another time next year, or give me a voucher?

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18 July 2020 10:07:00 Guest

If my future flight is not cancelled, will easy jet consider allowing me to transfer my flight to another time next year, or give me a voucher?

Reply
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