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EasyJet Discussion

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14 August 2020 09:08:00 ELC

Dario Gravina : Received an email regarding the possibility to re-schedule my flight. Went on line on www.easyjet.com, and the after having tried to re-scehdule: EJ2cb02x code appears. Have tried to contact easyjet on the phone, with no luck. What to do? Within the last hour, and having spent forever waiting on the phone and on someone else's advice, I managed to change the flights on the Easy jet Travel App on my phone straightaway. Good luck

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14 August 2020 09:08:00 ELC

Dario Gravina : Received an email regarding the possibility to re-schedule my flight. Went on line on www.easyjet.com, and the after having tried to re-scehdule: EJ2cb02x code appears. Have tried to contact easyjet on the phone, with no luck. What to do? Just spent forever waiting on the phone and on someone else's advice, i managed to change the flights on the Easy jet Travel App on my phone straightaway. Good luck

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14 August 2020 06:08:00 Angela Macdonald

I am flying to Turkey tomorrow. Lat week under information for Turkey it said that only one small cabin bag can be taken on board 45cm x 36cm x20cm that could be put under the seat. It said the normal size cabin bags / cases could be put in the hold free of charge. This information seems to have disappeared from the website and I am thinking easyjet might have decided to charge for cabin bags going in the hold. Does anyone know

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14 August 2020 01:08:00 Dario Gravina

Received an email regarding the possibility to re-schedule my flight. Went on line on www.easyjet.com, and the after having tried to re-scehdule: EJ2cb02x code appears. Have tried to contact easyjet on the phone, with no luck. What to do?

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13 August 2020 09:08:00 Gilly

You've changed my flight but it's not suitable for us. I've been into manage bookings but all I get is EJ2cb02x code and I can't alter it. What am I supposed to do. Ive been trying for hours now

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13 August 2020 03:08:00 KEREN WOODS

I had my flight cancelled back in April and submitted my refund request straight away. I am still waiting for a refund and when I log onto my account it is showing there is nothing outstanding. My e mails are being ignored and I cant get through on the phone - what am I supposed to do? Everyone else that I know have had their refunds. Is anyone else having the same problem?

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12 August 2020 06:08:00 Guest

Guest : Guest : Guest : I managed to change outbound (departure) flight from 01.Aug 2020 to 01 Aug 2021. BUT I cannot change Inbound (return) to Aug 2021. I have tried so many times, but still 'payments failed'. I tried calling Esyjet, but of course, nobody answers phone. Anybody knows how to do it?? Im having the same problem... its driving me nuts We've got the same problem. I've contacted them on their online form but no response. You need to call, I'm afraid. I had the exact same issue, ended up on the phone on hold for an hour, but eventually got through and changed it in 5 minutes.

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12 August 2020 06:08:00 Dave B

I have booked to go to Kefalonia for vacation, both for my wife and I. However she does not want to now go. I do want to go. Can I get her taken off of the booking and have her on another flight / destination?

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11 August 2020 11:08:00 Julie

What is easyJets position if we have flights to Majorca but Cant travel due to the non essential travel guidance and inability to quarantine on return due to work commitments thanks

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11 August 2020 03:08:00 Guest

Guest : Guest : I managed to change outbound (departure) flight from 01.Aug 2020 to 01 Aug 2021. BUT I cannot change Inbound (return) to Aug 2021. I have tried so many times, but still 'payments failed'. I tried calling Esyjet, but of course, nobody answers phone. Anybody knows how to do it?? Im having the same problem... its driving me nuts We've got the same problem. I've contacted them on their online form but no response.

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11 August 2020 03:08:00 Guest

Trying to change Easy Jet flights returning from Bordeaux from this Summer to next Summer. Doing it within the 14 day cut off means there is £0.00 fee plus difference in flight price. However, keep getting error message EJ2cb02X. 14 days is nearly up and then we'll be charged really heavily. It's a £32 fee per passenger PLUS the difference in flight price. Have tried several times but keep getting same error message. Are they fixing this so that they get lots of money?

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11 August 2020 01:08:00 Guest

Flying to Greece can me and my wife be on the same passenger locator form.

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09 August 2020 09:08:00 Belinda

I am trying to check in for my holiday but it is saying I have no booking. Yet I have had my itinerary and a booking reference. I am at my wits end

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09 August 2020 12:08:00 Guest

What was the outcome of this pleas Guest : I have a flight booked on 5th August Manchester - Mykonos but on the easyjet app it now says no flights on this day. I have not been notified of any cancellation but am worried they won't be operating the flight. Anybody else in this situation?

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08 August 2020 01:08:00 Guest

Guest : I have a flight booked on 5th August Manchester - Mykonos but on the easyjet app it now says no flights on this day. I have not been notified of any cancellation but am worried they won't be operating the flight. Anybody else in this situation? What happened finally?

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08 August 2020 10:08:00 Guest

Guest : Yes - we have flights booked for Faro in Oct - flight now not showing but no email cancelling Joan Luntley : I have I return flight booked with EasyJet from Newcastle to Palma on the 11th to the 16th September.There dont seem to be any flights scheduled now on a Friday or Wednesday which are the days of my flights but I have not been informed of any cancellations has anyone else noticed this!! Thanks Yes! I have a flight booked with Easyjet from Milan to Manchester on Saturday 12 September. The easyjet schedule now shows that there are no flights available on Saturdays from Milan to Manchester. I have not been told my flight is cancelled - I even spoke to easyjet by phone who would not confirm the flight is cancelled....but there are no flights available.

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07 August 2020 07:08:00 Guest

easyjet code ej2cb02x mean

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07 August 2020 02:08:00 Guest

Yes - we have flights booked for Faro in Oct - flight now not showing but no email cancelling Joan Luntley : I have I return flight booked with EasyJet from Newcastle to Palma on the 11th to the 16th September.There dont seem to be any flights scheduled now on a Friday or Wednesday which are the days of my flights but I have not been informed of any cancellations has anyone else noticed this!! Thanks

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06 August 2020 07:08:00 Guest

Guest : I managed to change outbound (departure) flight from 01.Aug 2020 to 01 Aug 2021. BUT I cannot change Inbound (return) to Aug 2021. I have tried so many times, but still 'payments failed'. I tried calling Esyjet, but of course, nobody answers phone. Anybody knows how to do it?? Im having the same problem... its driving me nuts

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06 August 2020 07:08:00 Guest

This is crazy. I have changed my outward bound flights from August this year to 2021 but the inward one costs slightly more and i cant get through payment. How do i do this? It says pay, you click on it but nothing happens. I have tried 3 times now over 2 days. Also, one of my children turns from 15 (child) to 16 next year before the new date and it wont let me show him as adult even though i have put in the passport info with his date of birth. Any tips anyone

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06 August 2020 12:08:00 Paul woottent

Still can not get through to book my voucher flight

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05 August 2020 01:08:00 Guest

I had flights booked in June which were cancelled. I opted for vouchers and rebooked using one of them for September. This was less than the original bookings so I presume I have credit. These flights have been removed from the website. Either I rebook from another airport and pay again, or wait for second booking to be officially cancelled. Either way, I'm wondering whether second booking cost will be given back to the voucher code I used, or will I have another voucher. It's confusing and by the time it's sorted the prices will have probably gome up.

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05 August 2020 11:08:00 Guest

EasyJet cancelled our flight to Barcelona from Bristol at the beginning of July and I assumed it was the return flight. Due to this cancellation I cancelled the hotel and travel shuttle service to the hotel. EasyJet has now emailed me saying that the return flight (this coming Saturday) is still going ahead which I obviously cant use as everything else is cancelled. I have tried calling them many many times but cant get to speak to anyone and have been on hold for 30-40 mins each time ( at my expense) . I have also emailed them and had an automated reply saying that they had 28 days to respond which is after my return flight. What shall I do now? Many thanks.

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05 August 2020 01:08:00 Guest

Guest : I managed to change outbound (departure) flight from 01.Aug 2020 to 01 Aug 2021. BUT I cannot change Inbound (return) to Aug 2021. I have tried so many times, but still 'payments failed'. I tried calling Esyjet, but of course, nobody answers phone. Anybody knows how to do it?? Try doing return flights first then depart flight next, worked for us.

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04 August 2020 09:08:00 Guest

I managed to change outbound (departure) flight from 01.Aug 2020 to 01 Aug 2021. BUT I cannot change Inbound (return) to Aug 2021. I have tried so many times, but still 'payments failed'. I tried calling Esyjet, but of course, nobody answers phone. Anybody knows how to do it??

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04 August 2020 07:08:00 Ieuan Roberts

Hi. We have return flights from Liverpool to Bordeaux on September 12th but on the site it states there are no flights from the end of August to the end of October but we have not received an email informing me of a cancellation. Consequently, we cannot change hotels, book new flights, change car hire, parking etc etc. They are holding on to our money until the day of our check in. Very mean.

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04 August 2020 12:08:00 Guest

Hi we are a group of 13 meant to be going to Benidorm 21 august 2020. Flights are on 3 bookings of 3,2 and 8. But only one booking has 5he option to change flight date. Any one know the others dont have this option?

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04 August 2020 07:08:00 Joan Luntley

I have I return flight booked with EasyJet from Newcastle to Palma on the 11th to the 16th September.There dont seem to be any flights scheduled now on a Friday or Wednesday which are the days of my flights but I have not been informed of any cancellations has anyone else noticed this!! Thanks

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04 August 2020 01:08:00 Guest

Guest : Hi I have received an email saying that my money for a cancelled flight was refunded yesterday. The money is not showing in my account. Does anyone know how long this should take? I thought it would show immediately? I don't want to spend hours waiting for them to answer customer service line if I don't need to. thanks in advance. I had the same, emailed them to ask why and after Easyjet contacted me back apologised I recieved my refund the next day.

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03 August 2020 08:08:00 Guest

Flight EZY147 from Luton to Aberdeen 02/08/2020 Lisa : I had a flight from London Luton to Aberdeen yesterday, but luggage was lost and customer service wasnt helpful at all. Has anyone experience this before and how did they handle it? I know about 15 others were also in the same situation yesterday, if someone sees this post please let me know if you managed to find your luggage!! Thanks you.

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03 August 2020 08:08:00 Lisa

I had a flight from London Luton to Aberdeen yesterday, but luggage was lost and customer service wasnt helpful at all. Has anyone experience this before and how did they handle it? I know about 15 others were also in the same situation yesterday, if someone sees this post please let me know if you managed to find your luggage!! Thanks you.

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03 August 2020 06:08:00 Guest

Guest : Guest : I have a flight booked on 5th August Manchester - Mykonos but on the easyjet app it now says no flights on this day. I have not been notified of any cancellation but am worried they won't be operating the flight. Anybody else in this situation? Yes we are in the same situation! Our worry is by the time they get to inform us of the cancellation the alternatives will have increased in price!! The only difference is our flight is in Sept.

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03 August 2020 06:08:00 Guest

Guest : I have a flight booked on 5th August Manchester - Mykonos but on the easyjet app it now says no flights on this day. I have not been notified of any cancellation but am worried they won't be operating the flight. Anybody else in this situation?

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02 August 2020 07:08:00 Julie Riley

When will easijet start flying to hurghada from Bristol

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02 August 2020 12:08:00 Guest

Hi, we had paid for Easyjet hands free service for a flight we now have had to change,has anyone tried to get a refund for this or been able to transfer it to new flight?

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02 August 2020 09:08:00 Guest

Hi. Had return flight cancelled but not inbound. Can i claim for the whole booking.

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02 August 2020 09:08:00 Guest

Guest : Guest : If you have inbound and return flights on one booking and Easyjet cancel return only will they refund both? Our flight to Cyprus next eeek hasnt been cancelled despite the fact that we cant enter the country (Cypriot government restrictions) but our return flight has. We want a refund.

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01 August 2020 09:08:00 Guest

I have a flight booked on 5th August Manchester - Mykonos but on the easyjet app it now says no flights on this day. I have not been notified of any cancellation but am worried they won't be operating the flight. Anybody else in this situation?

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31 July 2020 06:07:00 Guest

That telephone number was a godsend 03303655030 - was through in minutes having been on hold for nearly 2 hours before on another number and had to hang up. Had an outbound flight to Lisbon that was cancelled but inbound wasn't cancelled. Refund processed for the whole booking very swiftly. No complaints from us about Easyjet.

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31 July 2020 04:07:00 Guest

Bonjour, pourquoi qd je veux modifier mon vol j'ai le code EJ2cb02x

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31 July 2020 02:07:00 James

Anybody know if the Manchester - Prague flight on Saturday 5th September has been cancelled? It's not showing as available to book.

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31 July 2020 11:07:00 Alison

J Metz : Any one know where we can get a covid 19 test .we are flying with easyjet next Wednesday and apparently Cyprus won't accept NHS test We are supposed to be flying out to Cyprus tomorrow (1st August) and found a private clinic that did the PCR Test for us, but it's expensive £150 each and we aren't even sure the results will be back in time as there is only a 72 hours window and the results take 48 hours to come back! It's a complete nightmare.

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30 July 2020 10:07:00 Barbara

Hello for a few days I have been trying to change the date of the flight and I still get an error what is it, why can't I change the date of the flight?code EJ2cb02x.

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29 July 2020 09:07:00 Guest

Thankyou we just got through straight away on this number and got a full refund for our booking.

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29 July 2020 09:07:00 Guest

Guest : Just got through on the 03303655030 number. Thanks so much for the tip. Through in one minute!! Outbound flight had been cancelled and we were awaiting refund but then got email asking me to check in for the inbound one! Now got refund sorted for both outbound AND inbound flights..

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29 July 2020 08:07:00 J Metz

Any one know where we can get a covid 19 test .we are flying with easyjet next Wednesday and apparently Cyprus won't accept NHS test

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29 July 2020 06:07:00 Guest

Alan A : Hi All - good evening. Sounds like a lot of people are in the same boat as me? We are due to fly to Spain this weekend but can no longer go - insurance not valid and we can't quarantine for 2 weeks when we get back. Media last weekend said that Easyjet would provide a voucher for future travel if you could no longer travel but I have looked EVERYWHERE and can't find anything - there is certainly nothing on the EJ website, particularly under Manage Bookings. Am I alone in bashing my head against a brick wall? Running out of time - tried everything - almost impossible to contact EJ and no responses fr om the few avenues wh ere contact details provided.... Pass the valium.... Have you tried the 03 that someone got through on fairly quickly They posted on here a few days ago

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29 July 2020 02:07:00 Guest

Hi I have received an email saying that my money for a cancelled flight was refunded yesterday. The money is not showing in my account. Does anyone know how long this should take? I thought it would show immediately? I don't want to spend hours waiting for them to answer customer service line if I don't need to. thanks in advance.

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28 July 2020 10:07:00 Alan A

Hi All - good evening. Sounds like a lot of people are in the same boat as me? We are due to fly to Spain this weekend but can no longer go - insurance not valid and we can't quarantine for 2 weeks when we get back. Media last weekend said that Easyjet would provide a voucher for future travel if you could no longer travel but I have looked EVERYWHERE and can't find anything - there is certainly nothing on the EJ website, particularly under Manage Bookings. Am I alone in bashing my head against a brick wall? Running out of time - tried everything - almost impossible to contact EJ and no responses fr om the few avenues wh ere contact details provided.... Pass the valium....

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28 July 2020 12:07:00 Jayne

Guest : Looks like you can only do this on their app but it only lets you do one leg at a time. So you have to confirm and pay (if there is a fare difference) for one flight before changing the other. Hi, Im supposed to be flying with Easyjet on Thursday, 30th July but can no longer do so due to the quarantine. Easyjet are charging a fee for flight changes, even though they announced today they werent! Does anyone know how I can change my flight for free? Thanks! Guest : Looks like you can only do this on their app but it only lets you do one leg at a time. So you have to confirm and pay (if there is a fare difference) for one flight before changing the other. Hi, Im supposed to be flying with Easyjet on Thursday, 30th July but can no longer do so due to the quarantine. Easyjet are charging a fee for flight changes, even though they announced today they werent! Does anyone know how I can change my flight for free? Thanks! Hi ive been on the app all day trying to change ours as we were due to fly on saturday to majorca,and same as you were getting charged to change flight.I have not just googled change my booking easyjet and took me to a totally different page..Just needed my flight ref no ,name and date of travel...Ive managed to change our booking free of charge and only paid an extra £48 for next yrs flights.

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