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14 August 2020 01:08:00 Dario Gravina

Received an email regarding the possibility to re-schedule my flight. Went on line on www.easyjet.com, and the after having tried to re-scehdule: EJ2cb02x code appears. Have tried to contact easyjet on the phone, with no luck. What to do?

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13 August 2020 09:08:00 Gilly

You've changed my flight but it's not suitable for us. I've been into manage bookings but all I get is EJ2cb02x code and I can't alter it. What am I supposed to do. Ive been trying for hours now

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13 August 2020 03:08:00 KEREN WOODS

I had my flight cancelled back in April and submitted my refund request straight away. I am still waiting for a refund and when I log onto my account it is showing there is nothing outstanding. My e mails are being ignored and I cant get through on the phone - what am I supposed to do? Everyone else that I know have had their refunds. Is anyone else having the same problem?

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12 August 2020 06:08:00 Guest

Guest : Guest : Guest : I managed to change outbound (departure) flight from 01.Aug 2020 to 01 Aug 2021. BUT I cannot change Inbound (return) to Aug 2021. I have tried so many times, but still 'payments failed'. I tried calling Esyjet, but of course, nobody answers phone. Anybody knows how to do it?? Im having the same problem... its driving me nuts We've got the same problem. I've contacted them on their online form but no response. You need to call, I'm afraid. I had the exact same issue, ended up on the phone on hold for an hour, but eventually got through and changed it in 5 minutes.

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12 August 2020 06:08:00 Dave B

I have booked to go to Kefalonia for vacation, both for my wife and I. However she does not want to now go. I do want to go. Can I get her taken off of the booking and have her on another flight / destination?

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11 August 2020 11:08:00 Julie

What is easyJets position if we have flights to Majorca but Cant travel due to the non essential travel guidance and inability to quarantine on return due to work commitments thanks

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11 August 2020 03:08:00 Guest

Guest : Guest : I managed to change outbound (departure) flight from 01.Aug 2020 to 01 Aug 2021. BUT I cannot change Inbound (return) to Aug 2021. I have tried so many times, but still 'payments failed'. I tried calling Esyjet, but of course, nobody answers phone. Anybody knows how to do it?? Im having the same problem... its driving me nuts We've got the same problem. I've contacted them on their online form but no response.

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11 August 2020 03:08:00 Guest

Trying to change Easy Jet flights returning from Bordeaux from this Summer to next Summer. Doing it within the 14 day cut off means there is £0.00 fee plus difference in flight price. However, keep getting error message EJ2cb02X. 14 days is nearly up and then we'll be charged really heavily. It's a £32 fee per passenger PLUS the difference in flight price. Have tried several times but keep getting same error message. Are they fixing this so that they get lots of money?

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11 August 2020 01:08:00 Guest

Flying to Greece can me and my wife be on the same passenger locator form.

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09 August 2020 09:08:00 Belinda

I am trying to check in for my holiday but it is saying I have no booking. Yet I have had my itinerary and a booking reference. I am at my wits end

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09 August 2020 12:08:00 Guest

What was the outcome of this pleas Guest : I have a flight booked on 5th August Manchester - Mykonos but on the easyjet app it now says no flights on this day. I have not been notified of any cancellation but am worried they won't be operating the flight. Anybody else in this situation?

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08 August 2020 01:08:00 Guest

Guest : I have a flight booked on 5th August Manchester - Mykonos but on the easyjet app it now says no flights on this day. I have not been notified of any cancellation but am worried they won't be operating the flight. Anybody else in this situation? What happened finally?

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08 August 2020 10:08:00 Guest

Guest : Yes - we have flights booked for Faro in Oct - flight now not showing but no email cancelling Joan Luntley : I have I return flight booked with EasyJet from Newcastle to Palma on the 11th to the 16th September.There dont seem to be any flights scheduled now on a Friday or Wednesday which are the days of my flights but I have not been informed of any cancellations has anyone else noticed this!! Thanks Yes! I have a flight booked with Easyjet from Milan to Manchester on Saturday 12 September. The easyjet schedule now shows that there are no flights available on Saturdays from Milan to Manchester. I have not been told my flight is cancelled - I even spoke to easyjet by phone who would not confirm the flight is cancelled....but there are no flights available.

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07 August 2020 07:08:00 Guest

easyjet code ej2cb02x mean

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07 August 2020 02:08:00 Guest

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07 August 2020 02:08:00 Guest

Yes - we have flights booked for Faro in Oct - flight now not showing but no email cancelling Joan Luntley : I have I return flight booked with EasyJet from Newcastle to Palma on the 11th to the 16th September.There dont seem to be any flights scheduled now on a Friday or Wednesday which are the days of my flights but I have not been informed of any cancellations has anyone else noticed this!! Thanks

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06 August 2020 07:08:00 Guest

Guest : I managed to change outbound (departure) flight from 01.Aug 2020 to 01 Aug 2021. BUT I cannot change Inbound (return) to Aug 2021. I have tried so many times, but still 'payments failed'. I tried calling Esyjet, but of course, nobody answers phone. Anybody knows how to do it?? Im having the same problem... its driving me nuts

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06 August 2020 07:08:00 Guest

This is crazy. I have changed my outward bound flights from August this year to 2021 but the inward one costs slightly more and i cant get through payment. How do i do this? It says pay, you click on it but nothing happens. I have tried 3 times now over 2 days. Also, one of my children turns from 15 (child) to 16 next year before the new date and it wont let me show him as adult even though i have put in the passport info with his date of birth. Any tips anyone

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06 August 2020 12:08:00 Paul woottent

Still can not get through to book my voucher flight

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05 August 2020 01:08:00 Guest

I had flights booked in June which were cancelled. I opted for vouchers and rebooked using one of them for September. This was less than the original bookings so I presume I have credit. These flights have been removed from the website. Either I rebook from another airport and pay again, or wait for second booking to be officially cancelled. Either way, I'm wondering whether second booking cost will be given back to the voucher code I used, or will I have another voucher. It's confusing and by the time it's sorted the prices will have probably gome up.

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05 August 2020 11:08:00 Guest

EasyJet cancelled our flight to Barcelona from Bristol at the beginning of July and I assumed it was the return flight. Due to this cancellation I cancelled the hotel and travel shuttle service to the hotel. EasyJet has now emailed me saying that the return flight (this coming Saturday) is still going ahead which I obviously cant use as everything else is cancelled. I have tried calling them many many times but cant get to speak to anyone and have been on hold for 30-40 mins each time ( at my expense) . I have also emailed them and had an automated reply saying that they had 28 days to respond which is after my return flight. What shall I do now? Many thanks.

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05 August 2020 01:08:00 Guest

Guest : I managed to change outbound (departure) flight from 01.Aug 2020 to 01 Aug 2021. BUT I cannot change Inbound (return) to Aug 2021. I have tried so many times, but still 'payments failed'. I tried calling Esyjet, but of course, nobody answers phone. Anybody knows how to do it?? Try doing return flights first then depart flight next, worked for us.

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04 August 2020 09:08:00 Guest

I managed to change outbound (departure) flight from 01.Aug 2020 to 01 Aug 2021. BUT I cannot change Inbound (return) to Aug 2021. I have tried so many times, but still 'payments failed'. I tried calling Esyjet, but of course, nobody answers phone. Anybody knows how to do it??

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04 August 2020 07:08:00 Ieuan Roberts

Hi. We have return flights from Liverpool to Bordeaux on September 12th but on the site it states there are no flights from the end of August to the end of October but we have not received an email informing me of a cancellation. Consequently, we cannot change hotels, book new flights, change car hire, parking etc etc. They are holding on to our money until the day of our check in. Very mean.

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04 August 2020 12:08:00 Guest

Hi we are a group of 13 meant to be going to Benidorm 21 august 2020. Flights are on 3 bookings of 3,2 and 8. But only one booking has 5he option to change flight date. Any one know the others dont have this option?

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04 August 2020 07:08:00 Joan Luntley

I have I return flight booked with EasyJet from Newcastle to Palma on the 11th to the 16th September.There dont seem to be any flights scheduled now on a Friday or Wednesday which are the days of my flights but I have not been informed of any cancellations has anyone else noticed this!! Thanks

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04 August 2020 01:08:00 Guest

Guest : Hi I have received an email saying that my money for a cancelled flight was refunded yesterday. The money is not showing in my account. Does anyone know how long this should take? I thought it would show immediately? I don't want to spend hours waiting for them to answer customer service line if I don't need to. thanks in advance. I had the same, emailed them to ask why and after Easyjet contacted me back apologised I recieved my refund the next day.

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03 August 2020 08:08:00 Guest

Flight EZY147 from Luton to Aberdeen 02/08/2020 Lisa : I had a flight from London Luton to Aberdeen yesterday, but luggage was lost and customer service wasnt helpful at all. Has anyone experience this before and how did they handle it? I know about 15 others were also in the same situation yesterday, if someone sees this post please let me know if you managed to find your luggage!! Thanks you.

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03 August 2020 08:08:00 Lisa

I had a flight from London Luton to Aberdeen yesterday, but luggage was lost and customer service wasnt helpful at all. Has anyone experience this before and how did they handle it? I know about 15 others were also in the same situation yesterday, if someone sees this post please let me know if you managed to find your luggage!! Thanks you.

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03 August 2020 06:08:00 Guest

Guest : Guest : I have a flight booked on 5th August Manchester - Mykonos but on the easyjet app it now says no flights on this day. I have not been notified of any cancellation but am worried they won't be operating the flight. Anybody else in this situation? Yes we are in the same situation! Our worry is by the time they get to inform us of the cancellation the alternatives will have increased in price!! The only difference is our flight is in Sept.

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03 August 2020 06:08:00 Guest

Guest : I have a flight booked on 5th August Manchester - Mykonos but on the easyjet app it now says no flights on this day. I have not been notified of any cancellation but am worried they won't be operating the flight. Anybody else in this situation?

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02 August 2020 07:08:00 Julie Riley

When will easijet start flying to hurghada from Bristol

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02 August 2020 12:08:00 Guest

Hi, we had paid for Easyjet hands free service for a flight we now have had to change,has anyone tried to get a refund for this or been able to transfer it to new flight?

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02 August 2020 09:08:00 Guest

Hi. Had return flight cancelled but not inbound. Can i claim for the whole booking.

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02 August 2020 09:08:00 Guest

Guest : Guest : If you have inbound and return flights on one booking and Easyjet cancel return only will they refund both? Our flight to Cyprus next eeek hasnt been cancelled despite the fact that we cant enter the country (Cypriot government restrictions) but our return flight has. We want a refund.

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01 August 2020 09:08:00 Guest

I have a flight booked on 5th August Manchester - Mykonos but on the easyjet app it now says no flights on this day. I have not been notified of any cancellation but am worried they won't be operating the flight. Anybody else in this situation?

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31 July 2020 06:07:00 Guest

That telephone number was a godsend 03303655030 - was through in minutes having been on hold for nearly 2 hours before on another number and had to hang up. Had an outbound flight to Lisbon that was cancelled but inbound wasn't cancelled. Refund processed for the whole booking very swiftly. No complaints from us about Easyjet.

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31 July 2020 04:07:00 Guest

Bonjour, pourquoi qd je veux modifier mon vol j'ai le code EJ2cb02x

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31 July 2020 02:07:00 James

Anybody know if the Manchester - Prague flight on Saturday 5th September has been cancelled? It's not showing as available to book.

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31 July 2020 11:07:00 Alison

J Metz : Any one know where we can get a covid 19 test .we are flying with easyjet next Wednesday and apparently Cyprus won't accept NHS test We are supposed to be flying out to Cyprus tomorrow (1st August) and found a private clinic that did the PCR Test for us, but it's expensive £150 each and we aren't even sure the results will be back in time as there is only a 72 hours window and the results take 48 hours to come back! It's a complete nightmare.

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30 July 2020 10:07:00 Barbara

Hello for a few days I have been trying to change the date of the flight and I still get an error what is it, why can't I change the date of the flight?code EJ2cb02x.

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29 July 2020 09:07:00 Guest

Thankyou we just got through straight away on this number and got a full refund for our booking.

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29 July 2020 09:07:00 Guest

Guest : Just got through on the 03303655030 number. Thanks so much for the tip. Through in one minute!! Outbound flight had been cancelled and we were awaiting refund but then got email asking me to check in for the inbound one! Now got refund sorted for both outbound AND inbound flights..

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29 July 2020 08:07:00 J Metz

Any one know where we can get a covid 19 test .we are flying with easyjet next Wednesday and apparently Cyprus won't accept NHS test

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29 July 2020 06:07:00 Guest

Alan A : Hi All - good evening. Sounds like a lot of people are in the same boat as me? We are due to fly to Spain this weekend but can no longer go - insurance not valid and we can't quarantine for 2 weeks when we get back. Media last weekend said that Easyjet would provide a voucher for future travel if you could no longer travel but I have looked EVERYWHERE and can't find anything - there is certainly nothing on the EJ website, particularly under Manage Bookings. Am I alone in bashing my head against a brick wall? Running out of time - tried everything - almost impossible to contact EJ and no responses fr om the few avenues wh ere contact details provided.... Pass the valium.... Have you tried the 03 that someone got through on fairly quickly They posted on here a few days ago

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29 July 2020 02:07:00 Guest

Hi I have received an email saying that my money for a cancelled flight was refunded yesterday. The money is not showing in my account. Does anyone know how long this should take? I thought it would show immediately? I don't want to spend hours waiting for them to answer customer service line if I don't need to. thanks in advance.

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28 July 2020 10:07:00 Alan A

Hi All - good evening. Sounds like a lot of people are in the same boat as me? We are due to fly to Spain this weekend but can no longer go - insurance not valid and we can't quarantine for 2 weeks when we get back. Media last weekend said that Easyjet would provide a voucher for future travel if you could no longer travel but I have looked EVERYWHERE and can't find anything - there is certainly nothing on the EJ website, particularly under Manage Bookings. Am I alone in bashing my head against a brick wall? Running out of time - tried everything - almost impossible to contact EJ and no responses fr om the few avenues wh ere contact details provided.... Pass the valium....

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28 July 2020 12:07:00 Jayne

Guest : Looks like you can only do this on their app but it only lets you do one leg at a time. So you have to confirm and pay (if there is a fare difference) for one flight before changing the other. Hi, Im supposed to be flying with Easyjet on Thursday, 30th July but can no longer do so due to the quarantine. Easyjet are charging a fee for flight changes, even though they announced today they werent! Does anyone know how I can change my flight for free? Thanks! Guest : Looks like you can only do this on their app but it only lets you do one leg at a time. So you have to confirm and pay (if there is a fare difference) for one flight before changing the other. Hi, Im supposed to be flying with Easyjet on Thursday, 30th July but can no longer do so due to the quarantine. Easyjet are charging a fee for flight changes, even though they announced today they werent! Does anyone know how I can change my flight for free? Thanks! Hi ive been on the app all day trying to change ours as we were due to fly on saturday to majorca,and same as you were getting charged to change flight.I have not just googled change my booking easyjet and took me to a totally different page..Just needed my flight ref no ,name and date of travel...Ive managed to change our booking free of charge and only paid an extra £48 for next yrs flights.

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27 July 2020 11:07:00 Thejedi05

Hi all, Due to travel on Sunday to Malaga and going around in circles trying to contact Easy-jet to cancel and get either a refund or better still a voucher of sorts for the same money. Easy-jet say go to my third part travel agency [Love-holidays] and they say go to Easy-jet. No telephone numbers or email addresses, nothing!!! Does anyone know what I have to do to get this sorted as I am beginning to panic a little here! Thank you in advance for any advice. Steve

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27 July 2020 10:07:00 Guest

Looks like you can only do this on their app but it only lets you do one leg at a time. So you have to confirm and pay (if there is a fare difference) for one flight before changing the other. Hi, Im supposed to be flying with Easyjet on Thursday, 30th July but can no longer do so due to the quarantine. Easyjet are charging a fee for flight changes, even though they announced today they werent! Does anyone know how I can change my flight for free? Thanks!

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27 July 2020 05:07:00 Toddy1964

Got through on the 03303655030 number. Thanks so much for the tip. Waiting about 15 minutes. Outbound flight had been cancelled and we were awaiting refund but then got email asking me to check in for the inbound one! Now got refund sorted for both outbound AND inbound flights. paid in 3 to 5 days.

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27 July 2020 03:07:00 David C

Hi. Im supposed to fly from Belfast to nice in September flying out on a Saturday and back on a Thursday but it appears that the Thursday return flight no longer exists. I take it that easyjet will cancel both. Any views will be appreciated

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27 July 2020 01:07:00 Guest

has anyone managed to change their August flight to Spain with no charge yet?

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27 July 2020 12:07:00 Sara

I've also been holding for an hour - trying to change our flights but get charged if I do it on the site - when it should be free!

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27 July 2020 01:07:00 Guest

Hi, Im supposed to be flying with Easyjet on Thursday, 30th July but can no longer do so due to the quarantine. Easyjet are charging a fee for flight changes, even though they announced today they werent! Does anyone know how I can change my flight for free? Thanks!

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26 July 2020 01:07:00 Guest

Just got through on the 03303655030 number. Thanks so much for the tip. Through in one minute!! Outbound flight had been cancelled and we were awaiting refund but then got email asking me to check in for the inbound one! Now got refund sorted for both outbound AND inbound flights..

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26 July 2020 12:07:00 Guest

How do I apply for a flight voucher on line as telephoning is a * of time

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26 July 2020 11:07:00 Guest

Why are there no flights showing for September flying out of Belfast to Valencia We are booked to go the middle of the month Does that mean the flights are fully booked as we haven't received an e mail about cancellations and the flight info is still on the App Hopefully someone on here can help

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24 July 2020 09:07:00 Guest

GuestTracey Martin : I've been trying for 3 weeks to get through to easy jet. My mother died and I'm havIng cancer treatment. Dint.answer emails.wont answer the phone. Defunàþeltbeliev3 theres no one at the call centres how can a phone ri g for 4 hrs at a time and no one answers it. Fights were today 1800 pounds gone. I wanted credit for next year but just cant get through what am I supposed to do.anyone help please. Thanks Terrible service at what must be a trying time. Email the C.E.O. johan.lundgren@easyjet.com

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24 July 2020 12:07:00 Guest

I have been trying to change a return in May next year and keep getting the following error message EJ2cb02x. Please can someone help? I've tried calling and have been hold for hours.

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24 July 2020 12:07:00 Guest

I have trying to change my return flight in May next year but keep getting the error message EJ2cb02x. I've tried called and been on hold for hours

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24 July 2020 11:07:00 Guest

Does anyone know if Munich flights are flying on 31/08/20 as i am booked on one from Manchester TIA

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24 July 2020 03:07:00 rob toy

i had the same i rebooked today but when i go to manage my bookings it says invalid reference number . i hoped maybe it takes time to go through on there??? Guest : my new booking reference will not work in manage my booking

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24 July 2020 02:07:00 rob toy

i had the same i rebooked today but when i go to manage my bookings it says invalid reference number . i hoped maybe it takes time to go through on there???

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24 July 2020 02:07:00 Guest

Guest : Tony Rebooked by using voucher from previous cancelled flight by phoning and eventually getting through. Have received email confirming flight details and booking reference . But when go into account this booking reference does not exist !! So how am I supposed to add flight into and print tickets ? Easyjet making Ryanair look professional !I

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23 July 2020 08:07:00 GuestTracey Martin

I've been trying for 3 weeks to get through to easy jet. My mother died and I'm havIng cancer treatment. Dint.answer emails.wont answer the phone. Defunàþeltbeliev3 theres no one at the call centres how can a phone ri g for 4 hrs at a time and no one answers it. Fights were today 1800 pounds gone. I wanted credit for next year but just cant get through what am I supposed to do.anyone help please. Thanks

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23 July 2020 07:07:00 Guest

Hi does anyone know if i cancel my holiday and accept easyjet credit whether it takes 30days to show so ? Basically we just want to change our holiday abit , dates and duration, but not having any luck on the phone, thought it may be quicker to cancel and rebook the whole thing, its September so is in scope to allow cancelling. Thanks

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23 July 2020 04:07:00 Guest

Our outbound flights were cancelled but not our inbound. These were made on the same booking. Spent hours trying to get through but then discovered the esupport@easyjet.com address on one of these forums and got an answer within 2 days - both flights refunded in full, funds to appear within 7-10 days.

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23 July 2020 04:07:00 Guest

Guest : If you have inbound and return flights on one booking and Easyjet cancel return only will they refund both? Our flight to Cyprus next eeek hasnt been cancelled despite the fact that we cant enter the country (Cypriot government restrictions) but our return flight has. We want a refund.

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23 July 2020 03:07:00 Guest

Thank you so much for the information about being unsuccessful in changing flights on Android tablet of phone. I have spent weeks trying to do this. It took minutes on my laptop. I'll try to let other know about this

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23 July 2020 03:07:00 Guest

Guest : I had an issue with trying to change flights on a Mac web browser - changes failed [EJ2nc90nsx]. But it allowed me to change the flights on the Iphone Easyjet App with no issues. Strange. However, I am now in the situation where it says 'Sold Out' on the flight but allows you to change seats, with about 30 free seats. just waiting for the cancellation......! Guest : We have also been trying to change our flights and receive the same error code. It has been like this for at least 2 days now! When is this issue going to be resolved so that people are able to make changes to their bookings?? Guest : Guest : I have been trying to change my flight, after easyjet has changed the departure time of my original flight, as the new timing is not possible for me to get to the airport, but every time I try to change the flight via managing my booking I get error code EJ2cb02x. there is no way to contact this airline. So do I, get all the way to confirm then continually get that error code, whichever device or app I use. Have spent 2 hours on hold trying to get hold of them, until my phone died, but still no answer. Have they gone bust! Guest : Guest : I have been trying to change my flight, after easyjet has changed the departure time of my original flight, as the new timing is not possible for me to get to the airport, but every time I try to change the flight via managing my booking I get error code EJ2cb02x. there is no way to contact this airline. So do I, get all the way to confirm then continually get that error code, whichever device or app I use. Have spent 2 hours on hold trying to get hold of them, until my phone died, but still no answer. Have they gone bust!

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23 July 2020 02:07:00 Guest

Tony Rebooked by using voucher from previous cancelled flight by phoning and eventually getting through. Have received email confirming flight details and booking reference . But when go into account this booking reference does not exist !! So how am I supposed to add flight into and print tickets ? Easyjet making Ryanair look professional !I

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23 July 2020 01:07:00 Guest

Steve : My flight has been cancelled refund requested 2 weeks ago. how long should it take I've been waiting since the 10 April :(

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23 July 2020 01:07:00 Guest

I'm still trying to get a refund from 10 April flights so well pass 3 month refund deadline- I have applied on line been on hold twice for 2 hours before giving up and have written to them and my bank - am on hold again now?? any ideas anyone? thanks!

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22 July 2020 09:07:00 Guest

Thank you for the tip of calling 03303655030 it definitely works, I got through in 2 minutes and got both my May flights back and I was meant to be travelling today which got cancelled but the return didn't but they also refunded that amount also. I would call them to sort any flight problems out.

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22 July 2020 07:07:00 Guest

I had an issue with trying to change flights on a Mac web browser - changes failed [EJ2nc90nsx]. But it allowed me to change the flights on the Iphone Easyjet App with no issues. Strange. However, I am now in the situation where it says 'Sold Out' on the flight but allows you to change seats, with about 30 free seats. just waiting for the cancellation......! Guest : We have also been trying to change our flights and receive the same error code. It has been like this for at least 2 days now! When is this issue going to be resolved so that people are able to make changes to their bookings?? Guest : Guest : I have been trying to change my flight, after easyjet has changed the departure time of my original flight, as the new timing is not possible for me to get to the airport, but every time I try to change the flight via managing my booking I get error code EJ2cb02x. there is no way to contact this airline. So do I, get all the way to confirm then continually get that error code, whichever device or app I use. Have spent 2 hours on hold trying to get hold of them, until my phone died, but still no answer. Have they gone bust! Guest : Guest : I have been trying to change my flight, after easyjet has changed the departure time of my original flight, as the new timing is not possible for me to get to the airport, but every time I try to change the flight via managing my booking I get error code EJ2cb02x. there is no way to contact this airline. So do I, get all the way to confirm then continually get that error code, whichever device or app I use. Have spent 2 hours on hold trying to get hold of them, until my phone died, but still no answer. Have they gone bust!

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22 July 2020 06:07:00 Guest

We have also been trying to change our flights and receive the same error code. It has been like this for at least 2 days now! When is this issue going to be resolved so that people are able to make changes to their bookings?? Guest : Guest : I have been trying to change my flight, after easyjet has changed the departure time of my original flight, as the new timing is not possible for me to get to the airport, but every time I try to change the flight via managing my booking I get error code EJ2cb02x. there is no way to contact this airline. So do I, get all the way to confirm then continually get that error code, whichever device or app I use. Have spent 2 hours on hold trying to get hold of them, until my phone died, but still no answer. Have they gone bust! Guest : Guest : I have been trying to change my flight, after easyjet has changed the departure time of my original flight, as the new timing is not possible for me to get to the airport, but every time I try to change the flight via managing my booking I get error code EJ2cb02x. there is no way to contact this airline. So do I, get all the way to confirm then continually get that error code, whichever device or app I use. Have spent 2 hours on hold trying to get hold of them, until my phone died, but still no answer. Have they gone bust!

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22 July 2020 05:07:00 Guest

Guest : I have been trying to change my flight, after easyjet has changed the departure time of my original flight, as the new timing is not possible for me to get to the airport, but every time I try to change the flight via managing my booking I get error code EJ2cb02x. there is no way to contact this airline. So do I, get all the way to confirm then continually get that error code, whichever device or app I use. Have spent 2 hours on hold trying to get hold of them, until my phone died, but still no answer. Have they gone bust!

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22 July 2020 12:07:00 Guest

the worst low cost company...they cheat you in order to obtain some euro plus..

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22 July 2020 10:07:00 Guest

I have been trying to change my flight, after easyjet has changed the departure time of my original flight, as the new timing is not possible for me to get to the airport, but every time I try to change the flight via managing my booking I get error code EJ2cb02x. there is no way to contact this airline.

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22 July 2020 12:07:00 Guest

If you ever get through you will find that the contact centre are unable to offer you the online price and you end up having to pay the increased price. The voucher system is a con and should be avoided. Easyjet make Ryanair customer service look world class

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21 July 2020 06:07:00 Guest

I want to book new flights using the voucher I accepted for flights cancelled due to the coronavirus. I can't use the voucher code on line, as the system won't accept it. The instructions on the email are to call Customer Services. I have tried several times waiting at least an hour each time. At the moment I've been waiting over 2 hrs without getting through. Is there no other way to resolve this issue?

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21 July 2020 02:07:00 Guest

If you have inbound and return flights on one booking and Easyjet cancel return only will they refund both? Our flight to Cyprus next eeek hasnt been cancelled despite the fact that we cant enter the country (Cypriot government restrictions) but our return flight has. We want a refund.

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21 July 2020 03:07:00 ladybug

hi do i need to add passenger info and check in before i cancel a flight? my flight is in 3 days but i see nowhere to cancel the flight. Our flight home was cancelled and weve got a voucher but the flight out is still going ahead! help ! thanks

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20 July 2020 06:07:00 Guest

Thanks so much for the Tip of the 03303655030 number. Got through in 3 mins and full refund for both cancelled outbound and inbound flight that isn't cancelled. Should have the money on 3 to 5 days. Was panicking as only outbound flight had been cancelled. All sorted.

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20 July 2020 03:07:00 Guest

After 2 calls to 03303655000 of over 2 1/2 hrs each, just got through for a full refund on the 03303655030 number in 11mins. Much quicker.

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20 July 2020 01:07:00 Guest

I have tried so many times to call them. Over 2 hours and 15 mins so far and still on hold. Will they ever pick up the phone.

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20 July 2020 01:07:00 Stuart lindsay

Been told that mustis royal plaza hotel in Marmaris will be closed when we fly out on 12th September 2020 could you confirm this please

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20 July 2020 12:07:00 Sharon

I booked a flight with easyjet last night through my app and using my credit voucher. The app seemed to be stalling when I was inputting the names and as a result some of the names have been duplicated on the confirmation email (my husband's surname has included my son's first names and my son's surname has included my daughters first name). Tried to delete the duplicated bits on the "manage booking" page but it is asking £100 to make changes and of course, tried calling the call centre but couldn't get through. It would be cheaper to cancel and re-book but wanted to know will the refund go back onto my credit voucher or will it be lost?

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19 July 2020 04:07:00 Steve

My flight has been cancelled refund requested 2 weeks ago. how long should it take

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19 July 2020 03:07:00 Guest

I wish I knew. I have the exact same problem. I tried to call Easyjet but after more than 2 hours holding I gave up. DM and tweeted but no reply.

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19 July 2020 03:07:00 Guest

what is easyjet error code: EJ2nc90nsx when trying to change a flight

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19 July 2020 01:07:00 Guest

We have 2 bookings for the same flight (one for my 2 children and one for myself). One of my child (adult) won't be flying , so can my underage child be linked to my booking? Any other suggestion? Thankyou

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18 July 2020 01:07:00 Guest

Guest : same problem - no answer on FB, phone... zero! Guest : I get an EJ2cb02x error and I cant amend my outbound flight. Although I did manage to amend my return flight. Can anyone help me please? It has happened to me too It has happened to me too

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18 July 2020 01:07:00 Guest

Hi there, Ive tried getting in touch with EasyJet numerous times but received no response. I was wondering if you could help please? We have flights booked from Bristol to Brindisi (Italy) in October. We want to change them to next spring however, the end of schedule is still showing up to October this year. Im getting anxious now as I want to plan accommodation etc for next year and have noticed lots of places are booking up fast! Does anyone know when EasyJet will release their Bristol to Brindisi flights for next year please? Thank you

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18 July 2020 11:07:00 Guest

Thank you for your advice much appreciated Guest : Not 100% but if u download the app u should b able to see all the answers u need for this as u can go through there system and then rebook very easily with any extra costs or not showing as u do this..I have flights booked but have changed them and am just about to change again with latest news of Barcelona on the app its says I can do this as many times as I want up until sometime in March next year..hope this is some help Guest : If my future flight is not cancelled, will easy jet consider allowing me to transfer my flight to another time next year, or give me a voucher?

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18 July 2020 11:07:00 Guest

Not 100% but if u download the app u should b able to see all the answers u need for this as u can go through there system and then rebook very easily with any extra costs or not showing as u do this..I have flights booked but have changed them and am just about to change again with latest news of Barcelona on the app its says I can do this as many times as I want up until sometime in March next year..hope this is some help Guest : If my future flight is not cancelled, will easy jet consider allowing me to transfer my flight to another time next year, or give me a voucher?

Reply
18 July 2020 10:07:00 Guest

If my future flight is not cancelled, will easy jet consider allowing me to transfer my flight to another time next year, or give me a voucher?

Reply
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