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Small Planet Airlines Discussion
worst airline ever ! Do not even consider flying with them. We are currently waiting in Malta for flight to London and already a 10 hour delay getting longer all the time. No information or help. We thought we were booking a monarch flight - booked on monarch website and didn't realise we would be put with their 'partner airline'. A terrible experience all round. Will never ever consider them again.
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Worst airline ever ! Do not even consider flying with them. We are currently waiting in Malta for flight to London and already a 10 hour delay getting longer all the time. No information or help. We thought we were booking a monarch flight - booked on monarch website and didn't realise we would be put with their 'partner airline'. A terrible experience all round. Will never ever consider them again.
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My parents should have flown at 5.40am this morning but are still at Gatwick at 12pm. They boarded the plane and were taxied to the runway as usual but just prior to taking off one of the engines stopped working. They had to wait on the plane to be brought back to the terminal and as yet there has been no further information given on when they will be flying to Malta. Not a great start to their holiday. They have already said they would never fly this airline again given the poor state of the planes and the lack of staff help.
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I was on the same flight home to manchester fr om larnaca, every thing thats been said is correct. But you get what you pay for.When I booked Olympic Holidays they where the cheapest and the flight's wh ere convenient. The alternative was £50 p/p DEARER and arriving at about 01.40 in Manchester as apposed to 20:00. Would I fly "Small Planet " again?? Depends on the price and "scheduled" arrival time.
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Absolutely the worse airline we have ever flown with, I would never ever use them again! I am a frequent flyer and this was the most terrifying flight I have ever been on! Going out, they ran out of water, bottled water to flush toilet, which wasn't a big deal, then when we landed something went wrong we couldn't get off the plane and were made to sit for half hour in the boiling heat with no explanation! Not to bad, going home just getting ready to take off and everything cut out lights engines the lot! We were stuck in the sweltering heat for a hour, everyone panicking as to why that happened, they wouldn't let us off and I must say the staff are the most rude and unprofessional I have ever come across!! We had to get jumped off, cos the engines wouldn't fire up! Not what u want to here when ur about to take a 5 hour flight, the planes are god knows how old, put it this way they still had ashtrays and the seats were dropping to bits!! I did read reviews and thought people are just picky and didn't take any notice!!! My god how wrong was I. I would give this company a wide birth , stay away!!!!!
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Absolutely the worse airline we have ever flown with, I would never ever use them again! I am a frequent flyer and this was the most terrifying flight I have ever been on! Going out, they ran out of water, bottled water to flush toilet, which wasn't a big deal, then when we landed something went wrong we couldn't get off the plane and were made to sit for half hour in the boiling heat with no explanation! Not to bad, going home just getting ready to take off and everything cut out lights engines the lot! We were stuck in the sweltering heat for a hour, everyone panicking as to why that happened, they wouldn't let us off and I must say the staff are the most rude and unprofessional I have ever come across!! We had to get jumped off, cos the engines wouldn't fire up! Not what u want to here when ur about to take a 5 hour flight, the planes are god knows how old, put it this way they still had ashtrays and the seats were dropping to bits!! I did read reviews and thought people are just picky and didn't take any notice!!! My god how wrong was I. I would give this company a wide birth , stay away!!!!!
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This is probably nothing, but I flew with this airline (Small Planet) yesterday from Santorini to Gatwick, and I noticed that a major part of the right wing flap was held together with 'Gaffer tape' I took some photos of it and watched the flap on takeoff and landing to see wether it made any difference. We landed OK I see that Small Planet are not part of IATA and wondered is fixing a 6 feet section of an aircraft with 'gaffer tape' is standard practice these days? Any comments folks? I thought it best to register the fact in case of future problems
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I say you get for what you pay , found small planet airlines really good flew from Manchester to Chania flights both outward and homebound on time. staff really friendly , the plane was clean and was chartered on behalf of Olympic holidays would defiantly use them again
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We flew with SPA on 29th August 2014 from Gatwick to Malta. The flight was delayed 3 hours. The reason - the pilot hadn't had the required amount of rest, so we had to wait. It would have been nice if we had been offered a complimentary drink or something. It was an early flight and we had been up all night. Not a good start. The flight back was slightly delayed. When we ordered drinks, they had already run out of ice, even though we were only in row 11. We'll stay with Easyjet next time. Dan
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I was on the flight from Gatwick to Skiathos on 29/08/14 = it arrived 4 and half hours late - so far SP seem to be trying to avoid emails to get compensation - anyone had any luck If the experience of others in a similar situation is anything to go by, you'll have more chance of finding Lord Lucan riding Shergar than getting any compensation out of SPA.............
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We fly every year with major tour companies. This year through Newmarket travel we used small planet airlines. This was the best flight we have ever had. The plane was clean, the staff were friendly and relaxed. Thank you!
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Elizabeth : Shocking wait at gatwick last Friday 29 over five hours with misinformation, no customer service and useless voucher minutes before gate called. Wish to pursue compensation advice welcome Due to come back today but for personal reasons paid extra for a different company thompson who were brilliant Anyone come back from skiathos with small planet today? What time did you land at gatwick? I was on the flight from Gatwick to Skiathos on 29/08/14 = it arrived 4 and half hours late - so far SP seem to be trying to avoid emails to get compensation - anyone had any luck
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Elizabeth : Shocking wait at gatwick last Friday 29 over five hours with misinformation, no customer service and useless voucher minutes before gate called. Wish to pursue compensation advice welcome Due to come back today but for personal reasons paid extra for a different company thompson who were brilliant Anyone come back from skiathos with small planet today? What time did you land at gatwick? We were also on the same flight on 29th and unfortunately we were on the return flight too. It was 2 hours 50 late taking off and about. 2 hours 30 late landing! Absolutely awful service and attitude from Monarch reps when i complained was one of 'its only 3 hours'. I was going to claim for the first delay but having read all these stories it now seems pointless. Thats obviously what they want though! Stephen
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Shocking wait at gatwick last Friday 29 over five hours with misinformation, no customer service and useless voucher minutes before gate called. Wish to pursue compensation advice welcome Due to come back today but for personal reasons paid extra for a different company thompson who were brilliant Anyone come back from skiathos with small planet today? What time did you land at gatwick?
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Steph : Martin : Thank you very much for all the info Steph its been really really helpful I hope they have a nice holiday when they get there and don't forget to save receipts for all the extras and tkts and boarding passes etc. they'll need them when they get back. I think . and its no consellation, that they could be looking at £300 ish per person compo. Enough to use as a deposit for a good holiday next year.we missed the radio 4 programme about the airline had to rush out if their was anything of interest can you msg it here pls. Again thanx for the info. Martin Hi Martin, the programme only covered SP for about five or six minutes but not very positive. It more or less confirmed what people have said on here, that they have suffered long delays and despite EU legislation entitling you to compensation from the airline SP don't pay up. They say that even when the Civil Aviation Authority have got involved and SP have been told to pay up they aren't and the only thing you can do is take them to court through an out of area jurisdiction or words to that effect, but the lawyer on the programme said most people give us because the cost of using a lawyer exceeds the claim. Everyone needs to put pressure on the CAA and tour operators so this company are stopped from operating as clearly EU compliance is for everyone else but them Think our plane has landed in Kos now but can't find it on any flight trackers anymore, must be so delayed that they weren't expecting it! X reply from MMcKenzie - See my comment 5th August - ENAC (Italian CAA ) are now pursuing Small Planet for non compliance with EU Reg,261/2004 - if Sm. .Planet have ignored your request for compensation please inform ENAC, so that the pursuit continues. Also contact UK European Consumer Centre for advice.
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Steph : Martin : Thank you very much for all the info Steph its been really really helpful I hope they have a nice holiday when they get there and don't forget to save receipts for all the extras and tkts and boarding passes etc. they'll need them when they get back. I think . and its no consellation, that they could be looking at £300 ish per person compo. Enough to use as a deposit for a good holiday next year.we missed the radio 4 programme about the airline had to rush out if their was anything of interest can you msg it here pls. Again thanx for the info. Martin Hi Martin, the programme only covered SP for about five or six minutes but not very positive. It more or less confirmed what people have said on here, that they have suffered long delays and despite EU legislation entitling you to compensation from the airline SP don't pay up. They say that even when the Civil Aviation Authority have got involved and SP have been told to pay up they aren't and the only thing you can do is take them to court through an out of area jurisdiction or words to that effect, but the lawyer on the programme said most people give us because the cost of using a lawyer exceeds the claim. Everyone needs to put pressure on the CAA and tour operators so this company are stopped from operating as clearly EU compliance is for everyone else but them Think our plane has landed in Kos now but can't find it on any flight trackers anymore, must be so delayed that they weren't expecting it!
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Flew to Larnaca airport with Small Planet, supposed to depart at 7am from Manchester Airport. After being called to our gate we waited half an hour before being told there would be a minimum of an hour delay. Minutes later we were then told there would be a three hour delay. After leaving the boarding gate to wait in the lounge we were told to keep an eye on the screen for any changes, doing this we learned that the delay had moved to 4 hours. Shortly after this our flight number had been removed from the screen, after asking staff we were reassured there would be no changes to our flight. When our flight was put back on the screen there was another hour added to our delay. We were called to our gate between half 11 and 12. After waiting a while at the gate we were told that we were only waiting for a member of staff who was promised to be there for 1pm. We waited over an hour for this member of staff, who after finally arriving was very rude to passengers. After all that we finally left just before 2pm, almost 7 hours later than we were supposed to. The planes was a very old plane, very little room to move. After being in the airport since 4am there was not even enough space to lay your head on the tray in front of you. My sister had to buy another box of powdered milk for her 10 month old baby because she only brought enough food for the initial times. There was no baby changing facilities on the plane and the baby's nappy had to be changed on the floor of the toilet. When we arrived at the hotel we were given a letter regarding compensation, which stated that there was only a 5 and a half hour delay when numerous passengers, including myself, would claim it was almost 7. Returning home we were told on the coach to the airport that there would be an hour delay. This time the delay was only an hour. On the plane there was very little food for passengers. Overall, I would never fly with Small Planet again, it is an absolute disgrace.
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Rubbish airline no help when they left my daughters baggage at Gatwick and will not reply to emails.
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Guest : Hi, I was also on that flight and have sent letters to SPA requesting compensation for the delayed flight. Myself and others in my party also lost a days work and were therefore not paid. I have received no reply to two letters sent to their Poland office and wondered had anyone else been successful with a claim. I would be grateful if anyone knows of an address in the UK that I could write to and maybe advise of where to make a claim! We recently booked a holiday with you to Kafalonia Greece departing on 23rd June and returning 30th June We paid extra to sit together on the flights,however this did not happen and we notified the Olympic staff at the check in and at the customer services desk, that we had paid for this.we were informed that this would be rectified on entering the plane,However this was meet with deaf ears and was basically said if you don't like it,lump it. Yesterday..On our return trip to the airport,we were told on the coach that collected us at 8:30am, there may be a short delay........Our flight was due to take of at 11:30am and was expected to be at home by 4pm in time for work and to collect our children We landed this morning at 3am and I arrived home at 5:25am !!!!! We ask that you send us the claim forms and letter to say we had been delayed (This is very important for us as work have insisted that we supply this to them) that we were told by Olympic officials told us to get from you ???? The Airline company Small Planet are a joke and a bad advertisement for Thomas Cook and Olympic There logo should read : Small Planet - Small Minded - Guaranteed to ruin your Holiday Kind Regards Luigi Scott
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Hello all, Can anyone let me know if you get an actual ticket or at least an e-ticket for flights with Small Planet?? All we have is the ATOL certificate and the agent we booked through said this is all we need, can anyone confirm this for me?
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We had return trip to Gran Canaria this month with Small Planet. Pretty much on time, comfortable seats with more leg room than other budget flights. Good polite service at airports & on board.
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we had a delay of 26 hrs 2 years ago with small planet left to sleep in man airport caa said we would not get any compensation
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Martin : Thank you very much for all the info Steph its been really really helpful I hope they have a nice holiday when they get there and don't forget to save receipts for all the extras and tkts and boarding passes etc. they'll need them when they get back. I think . and its no consellation, that they could be looking at £300 ish per person compo. Enough to use as a deposit for a good holiday next year.we missed the radio 4 programme about the airline had to rush out if their was anything of interest can you msg it here pls. Again thanx for the info. Martin Hi Martin, the programme only covered SP for about five or six minutes but not very positive. It more or less confirmed what people have said on here, that they have suffered long delays and despite EU legislation entitling you to compensation from the airline SP don't pay up. They say that even when the Civil Aviation Authority have got involved and SP have been told to pay up they aren't and the only thing you can do is take them to court through an out of area jurisdiction or words to that effect, but the lawyer on the programme said most people give us because the cost of using a lawyer exceeds the claim. Everyone needs to put pressure on the CAA and tour operators so this company are stopped from operating as clearly EU compliance is for everyone else but them Think our plane has landed in Kos now but can't find it on any flight trackers anymore, must be so delayed that they weren't expecting it!
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Thank you very much for all the info Steph its been really really helpful I hope they have a nice holiday when they get there and don't forget to save receipts for all the extras and tkts and boarding passes etc. they'll need them when they get back. I think . and its no consellation, that they could be looking at £300 ish per person compo. Enough to use as a deposit for a good holiday next year.we missed the radio 4 programme about the airline had to rush out if their was anything of interest can you msg it here pls. Again thanx for the info. Martin
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Steph : Hi Martin and Guest, Current update my lot in Manchester have been given is that a Whizz Air plane is coming from Poland I think and will take them to Kos in place of the SP one, they is "supposed" to depart at 13:35, this will no doubt be the one that takes your family back. I don't want ours to travel at all, been into Thomas Cook this morning who have been into Olympic holidays in a very forceful way and Olympic are saying that they cant abandon the holiday or they will get no compensation, despite the ABTA website saying the tour operator should compensate you on a package tour if the flight is cancelled. Olympic are saying it isnt cancelled as they are still flying them ..... even if it will be at least 16 hours late. The travel insurance company wont pay out until they have been delayed 24 hours, so they are over a barrell. They haev at least been given 2 food vouchers fo a couple of scabby sandwiches but they (like your family) are physically and mentally exhausted. Olympic say "when" they return they can put in a claim for compensation for the delayed flight but we all know that they will then ask us to do this with SP who wont/dont pay! Good luck all, keep us posted. My worry is the same will happen on the return flight. Thanks for that Steph, I thought it might be just them two. Every time they go away something happens. They once booked to stay in a hotel in Weston supermare and ended up 6 miles away in a pontins camp. At least things are moving our two have gone back to the beach and only have the home journey to contend with . god only knows what thoughts are going through yours and all the passengers flying out to Kos minds, they will be worried all holiday about what is coming as regards the return journey. again thanx for the update il let them know.
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So, at 14:26 my lot have just been given a gate number. The have seen a polish plane that they have been told is theirs (not SP), and also a Small Planet Cabin Crew. They have not yet been told to board but have been told they are leaving at 15:00 almost 20 hours late. If they actually get off, then this will probably be the plane that turns around in Kos and brings your families home 20 hours late. The flight number is P7233 from T1, if you want to check progress.
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Guest : Steph : Hi Martin and Guest, Current update my lot in Manchester have been given is that a Whizz Air plane is coming from Poland I think and will take them to Kos in place of the SP one, they is "supposed" to depart at 13:35, this will no doubt be the one that takes your family back. I don't want ours to travel at all, been into Thomas Cook this morning who have been into Olympic holidays in a very forceful way and Olympic are saying that they cant abandon the holiday or they will get no compensation, despite the ABTA website saying the tour operator should compensate you on a package tour if the flight is cancelled. Olympic are saying it isnt cancelled as they are still flying them ..... even if it will be at least 16 hours late. The travel insurance company wont pay out until they have been delayed 24 hours, so they are over a barrell. They haev at least been given 2 food vouchers fo a couple of scabby sandwiches but they (like your family) are physically and mentally exhausted. Olympic say "when" they return they can put in a claim for compensation for the delayed flight but we all know that they will then ask us to do this with SP who wont/dont pay! Good luck all, keep us posted. My worry is the same will happen on the return flight. Thanks for that Steph, I thought it might be just them two. Every time they go away something happens. They once booked to stay in a hotel in Weston supermare and ended up 6 miles away in a pontins camp. At least things are moving our two have gone back to the beach and only have the home journey to contend with . god only knows what thoughts are going through yours and all the passengers flying out to Kos minds, they will be worried all holiday about what is coming as regards the return journey. again thanx for the update il let them know. No problem! going to switch radio 4 on now for the You and Yours programme
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Steph : Hi Martin and Guest, Current update my lot in Manchester have been given is that a Whizz Air plane is coming from Poland I think and will take them to Kos in place of the SP one, they is "supposed" to depart at 13:35, this will no doubt be the one that takes your family back. I don't want ours to travel at all, been into Thomas Cook this morning who have been into Olympic holidays in a very forceful way and Olympic are saying that they cant abandon the holiday or they will get no compensation, despite the ABTA website saying the tour operator should compensate you on a package tour if the flight is cancelled. Olympic are saying it isnt cancelled as they are still flying them ..... even if it will be at least 16 hours late. The travel insurance company wont pay out until they have been delayed 24 hours, so they are over a barrell. They haev at least been given 2 food vouchers fo a couple of scabby sandwiches but they (like your family) are physically and mentally exhausted. Olympic say "when" they return they can put in a claim for compensation for the delayed flight but we all know that they will then ask us to do this with SP who wont/dont pay! Good luck all, keep us posted. My worry is the same will happen on the return flight. Thanks for that Steph, I thought it might be just them two. Every time they go away something happens. They once booked to stay in a hotel in Weston supermare and ended up 6 miles away in a pontins camp. At least things are moving our two have gone back to the beach and only have the home journey to contend with . god only knows what thoughts are going through yours and all the passengers flying out to Kos minds, they will be worried all holiday about what is coming as regards the return journey. again thanx for the update il let them know.
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Hi Martin and Guest, Current update my lot in Manchester have been given is that a Whizz Air plane is coming from Poland I think and will take them to Kos in place of the SP one, they is "supposed" to depart at 13:35, this will no doubt be the one that takes your family back. I don't want ours to travel at all, been into Thomas Cook this morning who have been into Olympic holidays in a very forceful way and Olympic are saying that they cant abandon the holiday or they will get no compensation, despite the ABTA website saying the tour operator should compensate you on a package tour if the flight is cancelled. Olympic are saying it isnt cancelled as they are still flying them ..... even if it will be at least 16 hours late. The travel insurance company wont pay out until they have been delayed 24 hours, so they are over a barrell. They haev at least been given 2 food vouchers fo a couple of scabby sandwiches but they (like your family) are physically and mentally exhausted. Olympic say "when" they return they can put in a claim for compensation for the delayed flight but we all know that they will then ask us to do this with SP who wont/dont pay! Good luck all, keep us posted. My worry is the same will happen on the return flight.
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Martin : Guest Steph : Daughter currently sat in manchester airport with in idea when they will fly to Kos with small planet, should have left at 19:15 but it keeps being delayed. Suspect the flight from Cyprus that doesn't arrive in manchester until midnight will be the one that is tuned around and sent out to Kos around 1am. They are a shambles Guest : Just to let people know I have been contacted by BBC radio 4 about delayed flights with small planet the programme goes out thursday 28 the Aug between 12.15 until 13.00 on radio 4 called you and yours Hi Steph, My son and his girlfriend are in Kos waiting to fly back from Kos. Flight should of been around 10 last night. got delayed 6 hrs then 12 .Now been told its 24hours delay. they slept in a hotel reception and have 10 euros left between them. probably on the plane that your daughter is waiting for. I would make sure she has spare money just in case the same thing happens. sorry for the bad nes. Hi Martin and Guest, current status my lot have been given is that a Whizz Air plane is coming from Poland I think and will take them to Kos in place of the SP one, they is "supposed" to depart at 13:35, this will no doubt be the one that takes your family back. I don't want ours to travel at all, been into Thomas Cook this morning who have been into Olympic holidays in a very forceful way and Olympic are saying that they cant abandon the holiday or they will get no compensation, despite the ABTA website saying the tour operator should compensate you on a package tour if the flight is cancelled. Olympic are saying it isnt cancelled as they are still flying them ..... even if it will be at least 16 hours late. The travel insurance company wont pay out until they have been delayed 24 hours, so they are over a barrell. They haev at least been given 2 food vouchers fo a couple of scabby sandwiches but they (like your family) are physically and mentally exhausted. Olympic say "when" they return they can put in a claim for compensation for the delayed flight but we all know that they will then ask us to do this with SP who wont/dont pay! Good luck all, keep us posted. My worry is the same will happen on the return flight.
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Martin : Guest Steph : Daughter currently sat in manchester airport with in idea when they will fly to Kos with small planet, should have left at 19:15 but it keeps being delayed. Suspect the flight from Cyprus that doesn't arrive in manchester until midnight will be the one that is tuned around and sent out to Kos around 1am. They are a shambles Guest : Just to let people know I have been contacted by BBC radio 4 about delayed flights with small planet the programme goes out thursday 28 the Aug between 12.15 until 13.00 on radio 4 called you and yours Hi Steph, My son and his girlfriend are in Kos waiting to fly back from Kos. Flight should of been around 10 last night. got delayed 6 hrs then 12 .Now been told its 24hours delay. they slept in a hotel reception and have 10 euros left between them. probably on the plane that your daughter is waiting for. I would make sure she has spare money just in case the same thing happens. sorry for the bad nes. Hi Martin and Guest, current status my lot have been given is that a Whizz Air plane is coming from Poland I think and will take them to Kos in place of the SP one, they is "supposed" to depart at 13:35, this will no doubt be the one that takes your family back. I don't want ours to travel at all, been into Thomas Cook this morning who have been into Olympic holidays in a very forceful way and Olympic are saying that they cant abandon the holiday or they will get no compensation, despite the ABTA website saying the tour operator should compensate you on a package tour if the flight is cancelled. Olympic are saying it isnt cancelled as they are still flying them ..... even if it will be at least 16 hours late. The travel insurance company wont pay out until they have been delayed 24 hours, so they are over a barrell. They haev at least been given 2 food vouchers fo a couple of scabby sandwiches but they (like your family) are physically and mentally exhausted. Olympic say "when" they return they can put in a claim for compensation for the delayed flight but we all know that they will then ask us to do this with SP who wont/dont pay! Good luck all, keep us posted. My worry is the same will happen on the return flight.
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Family at prersent stranded in Kos . should have been home 4.30 am. Best estimate is 10 20 tonight!!!!
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Guest Steph : Daughter currently sat in manchester airport with in idea when they will fly to Kos with small planet, should have left at 19:15 but it keeps being delayed. Suspect the flight from Cyprus that doesn't arrive in manchester until midnight will be the one that is tuned around and sent out to Kos around 1am. They are a shambles Guest : Just to let people know I have been contacted by BBC radio 4 about delayed flights with small planet the programme goes out thursday 28 the Aug between 12.15 until 13.00 on radio 4 called you and yours Hi Steph, My son and his girlfriend are in Kos waiting to fly back from Kos. Flight should of been around 10 last night. got delayed 6 hrs then 12 .Now been told its 24hours delay. they slept in a hotel reception and have 10 euros left between them. probably on the plane that your daughter is waiting for. I would make sure she has spare money just in case the same thing happens. sorry for the bad nes.
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Daughter currently sat in manchester airport with in idea when they will fly to Kos with small planet, should have left at 19:15 but it keeps being delayed. Suspect the flight from Cyprus that doesn't arrive in manchester until midnight will be the one that is tuned around and sent out to Kos around 1am. They are a shambles Guest : Just to let people know I have been contacted by BBC radio 4 about delayed flights with small planet the programme goes out thursday 28 the Aug between 12.15 until 13.00 on radio 4 called you and yours
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Daughter currently sat in manchester airport with in idea when they will fly to Kos with small planet, should have left at 19:15 but it keeps being delayed. Suspect the flight from Cyprus that doesn't arrive in manchester until midnight will be the one that is tuned around and sent out to Kos around 1am. They are a shambles
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Just to let people know I have been contacted by BBC radio 4 about delayed flights with small planet the programme goes out thursday 28 the Aug between 12.15 until 13.00 on radio 4 called you and yours
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After much trepidation, we have just returned from las palmas with Small Planet. Hour delay both ways which wasn't too bad. Very budget airline, defo no frills, very basic food, beverages on board and no duty free. However, staff friendly and clean out, on return, my sister had remains of someone's vomit on floor by her feet! Cleaning staff missed it , had to remain seated for take off then cabin crew came straight away to clean up. Polite and efficient. Cramped leg room., if flight had been any longer would have been a nightmare. End of day, got us there and back safely which was main thing. Not as bad as I had anticipated.
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Do I need to check in online with small planet or avro? I have done the APIS is there anything further I need to do? Also will I receive any tickets in the post?
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We had a 16hr 20min' delay on our return flight from Naples on 6.6.'13, therefore I am in the process of making a claim under EC Regulation 261/2004 and the judgement of 10.6.2014. Any help to complete this claim would be helpful. I read what has been said about Small Planet Airlines. Until this 'delay' I/we did not have a problem with this airline.
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Quote Might be a good idea to catch up on NEWS next time your on holiday you would then understand WHY passport control took so long to let you back in Whatever is happening in the news is nothing to do with it: it's ALWAYS a PITA to get back in through passport control. You have the unenviable choice of standing in a queue 4 miles long to attempt to use an automated passport reader that clearly utilises technology bought on the cheap from the Bulgarian Washing Machine Company, or standing in a queue 4 miles long to get The Spanish Inquisition from someone who patently got a D- in their Personal Interaction and People Skills course......
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The A320 used in Gatwick is fine. Leather seats. Clean toilets.(well at the start of the flight)! Moving maps on drop down screens. Athansia panayides : Please help small planet. We are due to fly from gatwick to Larnaca on 27th August 2014. The reviews are awful please reassure us that the planes are not as shrubby and dirty as the reviews state
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Darren adams : You * lost my luggage Small Planet Didn't loose your Luggage Swissport the HANDLING agent lost your luggage. Swissport are the ground agent for LGW. The airline has nothing to do with that side of things. Maybe you should understand how airlines and ground agents work before you complained about your cheap arse holiday.
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If you pay naff all for your holiday is it fair you claim compensation for a delay? get a grip!
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Interesting that small planet can monitor blogs, but cant be bothered to respond to emails from its customers. Small Planet Airlines : Small Planet Airlines is returning two of its oldest aircraft to the owners. Instead of these aircraft, the company has signed agreements regarding 3 newer Airbus A320-200 aircraft. In total, the fleet of the airline will be comprised of 10 aircraft next year, one of which will be a stand-by unit.
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Hi we are due to fly out to Rhodes on Wednesday but I cannot find any flight details on the website we are flying with small planet , never heard if them before so feeling very nervous , can anyone put my mind to rest !! Have an E ticket Thanks
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Please help small planet. We are due to fly from gatwick to Larnaca on 27th August 2014. The reviews are awful please reassure us that the planes are not as shrubby and dirty as the reviews state
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Malta TUE 0620-1400 7&14 TCX1168 03/06-23/09 THOMAS COOK Malta TUE 1640-2355 VARI P7321 22/07-30/09 AVRO Malta TUE 1640-2355 VARI P7321 22/07-30/09 COSMOS Malta TUE 1755-0110 7&14 TOM4266 06/05-21/10 THOMSON HOLIDAYS Malta SAT 0850-1610 VARI P7363 05/07-04/10 AVRO Malta SAT 0850-1610 VARI P7363 05/07-04/10 COSMOS Above copied from the LGW website charter flight timetable menu. Below copied from FlightRadar24 2014-08-09 London (LGW) Luqa (MLA) A320 (LYSPA) - 06:47 - Landed 10:32 2014-08-02 London (LGW) Luqa (MLA) A320 (LYSPA) - 06:26 - Landed 10:10 2014-07-26 London (LGW) Luqa (MLA) A320 (LYSPA) - 06:23 - Landed 10:02 2014-07-19 London (LGW) Luqa (MLA) A320 (LYSPA) - 08:13 - Landed 11:56 2014-07-12 London (LGW) Luqa (MLA) A320 (LYSPA) - 06:16 - Landed 09:57 2014-07-05 London (LGW) Luqa (MLA) A320 (LYSPA) - 06:10 - Landed 09:54
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