Airline and Airport Discussion Forum

Asian Wings Airways

09 November 2016 Roman

Terrible customer service.

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Air Algerie

04 November 2016 Mohammed Mazouzi

I would like to make reservation on Nov: 08 2016 Retuer December: 10 2016.? Thank., Best Regards Mohammed Mazouzi

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Nok Air

04 November 2016 Guest

Hi I booked 3 flights from Hanoi to Phuket on the 31 October and the search engine had change the date to the 2 April 2017 I was after the 19th or 20th of March. When I noticed the mistake 2 minutes later I rang Kiwi.com and they thought they could fix it . They did not so I have booked a new flight from Hanoi to Phuket and noticed you are sold out on the 2 April 2017 now, could I get a refund at all. flight: Nok Air Flight 3203 Confirmation no. D27RKL;G7PYQZ Mr. Luke Whittaker Ms. Leah Martindale and my Wife Michelle Cunneen One other thing I cannot get your web site contact to work 3 days now hope this gets through Regards Peter

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Helsinki Vantaa Airport

03 November 2016 Guest

Very good airport

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Evektor EV-55 Outback

02 November 2016 Guest Hans Kumar

Dear Team, Congrats for EV-55 aircraft. I am a service provider of air charter based at New Delhi, India. We have a client to for Dry lease cum purchase of this aircraft (period 3 years & 3 aircraft). Please let me know. Best Regards, Hans Kumar WhatsApp +91 9891645533 patliputra456@gmail.com

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Embraer EMB-120 Brasilia

31 October 2016 Guest

would have been nice had they put a squat switch on the landing gear, as does just about everybody else, so it was a trifle harder to put the props into flat pitch in flight.

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Germanwings

26 October 2016 Integrated Aerospace Systems IT

We would like to know if GermanWings has any special offer for frequent flyers pending the fact we plan to need a certain numbers of flight on the route Rome-Koln and viceversa. Is it possibile to get some for exemple "carnet" or cashpoint to use flight by flight? Thansk silvio

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Regent Airways

19 October 2016 chutima saefan

i want change my ticket date

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Air Sunshine

17 October 2016 Guest

Terrible customer service, organization, scheduling and lack of resolution in one little airline! So bad it’s remarkable! Do Not Book. When traveling between the USVI and BVI, the ferries or another airline are better options – you’ll end up taking them anyway!

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Fokker 50

14 October 2016 Guest Rene H Garritano

We are an interestied Fokker 50 Cargo Leasing purcrace please qout appr monthy lease cost r_garritano @yahoo.com.ar

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Airbus A330-200

10 October 2016 Guest

DEAR SIR, WE REQUIRE 2XA330-200 ON DRY LEASE BASIS FOR 05 YEARS. WE ALSO INTERESTED KLM GSA IN PAKISTAN. PLEASE SEND ME YOUR HEADOFFICE EMAIL ADDRESS AND DIRECT PHONE NUMBER. MY EMAIL.shoaib.airmalaya@gmail.com cellL 00923235444744 regards, SHOAIB KHAN

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Gorkha Airlines

10 October 2016 Guest

CONTACT MR. AMAN SHARMA FOR ANY TYPE OF AIRCRAFT, HELICOPTER CHARTER OR PURCHASE OR EVEN HELICOPTER & AIRCRAFT SPARE PARTS ON aman (at) arezoaviation.com +91 9999596890

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Kulula.com

10 October 2016 ronald slabbert

Please Investigate urgently... I was on your flight from Oliver Tambo to Durban. Flight MN 633 which was delayed for 2 hours. Finally on my arrival back home I found that my bag had been tampered with. I did not have anything of value in it so they threw all my toiletry bag all over the case. I had a cable tie on the zipper handles so they must have just lifted the zip and then closed it again. There might be more complaints coming through as they had two whole ours to go through the luggage of this flight delay. My friend was trying to get to Hillcrest Hospital to see his daughter in Intensive care but no help was forth coming. A very disappointing flight indeed

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Bournemouth Airport

25 September 2016 Guest

In March I booked a Premium Parking Space for the week commencing 17 September 2016. On arrival no Premium Parking Spaces were available and I understand this was not an isolated experience. UK Trading Standards need to investigate this airport for advertising and selling a service it cannot provide!!!

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Qingdao Airlines

23 September 2016 Johann Peter FUEREDER

Johann Peter FUEREDER please confirm my flight nr. QW 9782 travel itinerary KRETE7 flight: PEK-TAO oct. 4th (23:00) to oct.5th( 0:30) is one luggage : 20 kg o.k.?

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Cessna Citation

22 September 2016 Guest

I WANR TO SEE THE DETAILS OF THE PLANE

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Bearskin Airlines

18 September 2016 Guest

I flew with Bearskin Airlines this past August and this review is submitted as a caution to those customers who may be considering using the bereavement option offered by this airline. The web site has the following posted…”Bearskin Airlines provides Bereavement Fares at a rate of 75% off the full fare”…The web site currently shows a full fare return[taxes included] price from Sudbury to Thunder bay of $1116.72 and 75% off this would be $279. Not so says Bearskin….They have an unpublished full fare of $891 plus taxes each way so when the discount is applied, they want over $588. This amount is higher than the Porter Airline price that offers no bereavement “SPECIAL” Buyer beware!!

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Boeing 737-100

16 September 2016 Guest

need data of boeing 737-100

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Azerbaijan Airlines - AZAL

13 September 2016 shimon yohanan yom tov

To whom may concern ! at august 17 th I check in my sueit case and my bag in Israel on my way to jfk new York with one stop at baku.when I arrived at new York my bag was missing.with my home keys car keys .i had to copy car key remote and break my home locks to get in to the house I have all the receipt .any how after 4 days on the 22 of august I got a call that they have found my bag soon as I got it from the delivery guys I recognized that my bag got open and messed up right away I look for my 2 rolex watches and they was stolen from my bag .that worth around 9500 .i drove right away to the port autorithy police in jfk I fill up criminal complain against the theft and also I check in custom that might have the watches but they are stolen .i am trying to contact the Azerbaijan airline with no success could someone please help

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Anchorage Ted Stevens International Airport

09 September 2016 Vanisa Balderas

I came to Anchorage for my nieces wedding in September. I flew in on Labor day and lost my enhanced drivers license that I need fore a cruise. I called and left a message for the lost and found and asked that they return my call. Due to the holiday I knew I couldn't hear back on that day. I called again on the next day and left another message and asked to have that call be returned. I explained that even a call to say they did not have my lost license would be appreciated. I never received a call back. No matter what time I called I never got an answer. Everyone else at the airport was very friendly and kind. But the lost and found either needs help or a more considerate person to return phone calls. I still have no idea if they found my license.

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Berlin Tegel Airport

05 September 2016 Jaime R

I arrived in Berling via Tegel Airport on August 17th. My bag did not arrive. It has been 3 weeks today that I still do not have it. I have not been able to contact anyone though hours of trying. The airport only responded to confirm a delivery time that we agreed upon... for yesterday. Very Frustrating!

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Bombardier Dash 8-100/200

01 September 2016 Guest

Need tre aircraft Dash 8 /1007200

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Kazair West

26 August 2016 Sara

Good afternoon, I’d like to ask you because I need to transport a pole of 5 meters and 15 Kg from Kazajstan - Mexico. It’s possible to send it in one of your planes? I hope you can help me, Thank you.

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Airbus A380

24 August 2016 fjastad

we fly to Dubai sat 27th aug. We would like to book two seats (near window)in row 34,would you please inform me if this is possible,we already have two booked seats but there are no windows just there we sit!!my email address is hugfjstad@gmail.com

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Mistral Air

22 August 2016 Piotr Mantycki

Flight from Rome to Bydgoszcz was delayed about four and half hours on 18.08.2016r. Please take a position on this matter. Best regards.

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Estonian Air

18 August 2016 Guest

Our Referencia; BCC607568 Policy Holder: Mrs, Maria Del Pino Bermudez De La Puerta, Mr. Albert Baladi Moanack, Mr. Nadim Assi y el Sr. Pryse Greenou Incident Date: 07.07.15 Good morning, We have sent all the documents of mistakenly to Iberia I am writing to complain about the baggage delay caused to our client that caused by ESTONIAN AIRLINES on Juli the 07th. 2015. At his arrival to their destination, Mrs, Maria Del Pino Bermudez De La Puerta, Mr. Albert Baladi Moanack, Mr. Nadim Assi y el Sr. Pryse Greenou contacted with us (we are his travel insurance), and he has been compensated by us due to the inconveniences with the luggage with 1896.99ˆ Regarding the documents sent by our mutual client, we kindly request you to refund us the amount paid to the passenger as the responsability of the delay is yours. Attached you will find all the documents about this case. Looking forward to hear from you soon. Yours faithfully, Please make your cheque payable to INTER PARTNER ASSISTANCE and forward it to the following address ( This address to be used for cheque payments only ). INTER PARTNER ASSISTANCE C/TARRAGONA 161 08014 BARCELONA ESPAÑA Alternatively, you can credit our bank account with the appropriate sum. When paying by this method, please ensure that you include our claim reference within your payment reference. Our account details are as follows: Titular; Inter Partner Assistance SA. Sucursal en España Cuenta: ES77 0182 0999 85 0011507276 / SWIFT: BBVAESMMXXX Entidad; BBVA Please ensure that our reference BCC607568 is quoted in all correspondence including remittance advice slips. Thank you for your assistance. Irene González Servícios jurídicos – Gestión prejudicial. AXA Assistance Spain C/ Tarragona, 161 – 08014 Barcelona, España juridico.travel@ipartner.es teléfono: 93.496.39.85

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Central Connect Airlines

15 August 2016 marek

Good morning. I'm a collector of Polish. I have 62 years. I turn the hot asking me to send the model airplane and postcards and pennant your airline. The request is in addition to my large collection. Thank you for your understanding and send me a model airplane and pendant and postcards. Thank you very much. Sincerely, Marek Mirski. I wish you successful flights. While as many arrivals and departures. MAREK MIRSKI POSWIETNE 2 59-724 OSIECZNICA POLAND

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Aero Condor Peru

30 July 2016 yingchen shao

I only have one people, and I will be there in the 3,AUG morning .I hope can take airplant with another people, then I don't need waiting for long time.

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Envoy Air

28 July 2016 Karen Walker

Traveling with two grandchildren into LGA on AA4339 on July 27th, i became distracted and left my iPad on my seat. Envoy employee, Barbara Engel, waited for me in baggage claim, verified my flight and seat that I was in and had my iPad which I just bought for my husband for Father's Day. After coming from visiting my son and his family in ATL, I had a ton of family pictures which mean everything to me. I could not have been more thrilled to have gotten it back. It is a pleasure to have such honest employees like her. Please share this compliment with her. as she deserves it. I have also contacted American Airlines as well.

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Jiangxi Air

23 July 2016 Guest

How do we book reservation for this airline in the US?

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Adria Airways

22 July 2016 Guest

THE SHITTIEST ONLINE SERVICE. TOOK ME 1-2 WEEKS TO BOOK A TICKET AND NOW THAT I WANT TO ADD A LUGGAGE TO MY FLIGHT I CANNOT DO IT BECAUSE THE SYSTEM TELLS ME TO PUT A CORRECT COUNTRY CODE WHICH I DID 100 TIMES. HONESTLY FRUSTRATING

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SWISS Global Air Lines

13 July 2016 Guest

I'd normally not post something like this, because I know that some customers have a very one-dimensional and subjective view and feel that they are entitled to get everything their way because "the customer is king" and like to think that I'm above that and have a lot of understanding, BUT.. DON'T FLY with Swiss International Air Lines WHY? According to the European air travel regulations passengers are entitled to get compensation if flights are delayed. If the delay is over 4hours it is stated by law that you get 600ˆ. We had a 5 hour delay in Zürich on our flight to LA. The airline claimed that it's a "technical problem" and therefor excluded from the respective regulations. A technical error.. on their home airport... and they did not have a spare plane and had to wait for one arriving from Shanghai. What do they think is included then? Weather sure isn't. We even took them to court and it turns out they hide behind their jurisdiction in Switzerland and Swiss courts tend to judge in favor of Swiss Air Lines. At least that's what our legal counsel told us. We had a similar case in Spain once and the airline paid without any hesitation. I think that's pretty outrageous. I will NEVER EVER fly with Swiss Air again and I'd highly recommend everyone to stay clear of them.

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Mihin Lanka

10 July 2016 Rathindra

It is crystal clear that Mihin Lanka airlines budget helpful to all passengers who want to travel peacefully and comfortable?Great Great thanks to Mihin Lanka airlines

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Kenya Airways

07 July 2016 AKPEY FLORENCE ETAKA ASHU

Pls I need my bags. I traveled from Dubai to Douala yesterday and I was told my bags are still in Kenya. What is really all these? Its annoying because I can't travel to my home? All my clothes and personal items are in my bags. Pls I need my bags, I have a funeral tomorrow and I am still in Douala because of my bags. Am so disappointed with this airlines.

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Condor Flugdienst

05 July 2016 Mathew

This Airline is the worst airline ever. My itinerary was from Maurtius to Frankfurt on the 04th July. It was supposed to leave MRU at 7:55 am, and we arrived at the airport 3 hours prior. However, the flight was delayed , it was delayed from the previous flight. The staff from Mru already knew that there was a problem with the flight from FRA to MRU. I believed that they should inform us before, because the flight did an emergency landing in Greece at 1am Mauritius time. THE FLIGHT WAS DELAYED FOR 22HOURS FROM MRU. We waited 22hous without accommodations. I missed my sister's wedding, Thanks Condor Worst Airline. For 22hours staffs did not make any announcements for any updates. If you pick this airline please be careful when book your flight, make sure they have flight every single day. HOPE WE DONT HAVE THE SAME PROBLEMS WHEN RETURN. My advice, its better you pay a little bit extra to get a better service.

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Thai Airways

04 July 2016 john Quinn

I am trying to book a Flight from Jakarta Return via Bangkok International Airport I have fill out all the details my Name, E mail address but you page Rejects my Office Ph Number, My Moblie Ph No, My Daughters Ph Why?? MY PH NO HERE IN Indonesia 001 62 811 111 0126 Office 001 62 21 867 4042 My Daughters Ph in Thailand 001 66 902 354 591 What is the Issue Than k you

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Dniproavia

02 July 2016 îëåã

Ñàìàÿ îòâðàòèòåëüíàÿ àâèàêîìïàíèÿ â ìèðå!!!!!!!!!!!!!!!!!!!!!!! Îòìåíÿþò ðåéñû ïðè ýòîì íå ñòàâÿò â èçâåñòíîñòü ïàññàæèðîâ ñ âûêóïëåííûìè áèëåòàìè!!!!!!!!!!!!!!! Âûáèðàéòå ïî âîçìîæíîñòè äðóãóþ êîìïàíèþ!!!!!!!!!!!!!!!!!!!!!!!! The most disgusting airline in the world !Cancel flights without notifying the passengers with tickets bought back ! Choose by another company opportunities ! Die widerlichste Fluggesellschaft der Welt ! Flüge stornieren , ohne dass die Passagiere mit Tickets Benachrichtigung zurückgekauft ! Wählen Sie von einem anderen Unternehmen Chancen ! La compagnia aerea più disgustoso del mondo! Annullare i voli senza avvisare i passeggeri con biglietti acquistati indietro! Scegli da un altro opportunità aziendali !

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Aircalin - Air Caledonie International

01 July 2016 Julie Lee

Just wanted to add our contact details: Gordon: gmcarthur@keithgillmotors.com.au Julie: ronandjulie.lee@gmail.com Thanks

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BA CityFlyer

26 June 2016 Liliya

We have bought tickets from Berlin to Chicago.The flight is BA 8490 ,on the 4th of July,but transit is through London. We have to change the airport during 4 hours. We are from Ukraine and we don't have British Visa. We want to ask if we don't have any problems . According to British Law we can stay transit in Britain during 24 hours without British Visa. We need only 4 hours to move from London City to Heathrow Airport. Will we have any problems with british Visa? Respectfully yours, Liliya

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AeroSvit

25 June 2016 Guest

The same me, I was waiting for the refund and nothing, they just disappeared. I had to come back from Czech and ad to buy new tickets. But imagine, if you don't have money and no place to stay. It's a crime. If someone have any information, please write here.

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Chicago O'Hare International Airport

23 June 2016 Guest

I don't know how this airport has 5 stars! They cancel fights so often that they have a system for setting up cots at night for trapped passengers! I avoid Ohare as much as possible!

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Bombardier Dash 7

22 June 2016 Guest

I hope that they did not destroy the drawings, in case they become in demand again.

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Punta Cana International Airport

21 June 2016 aebeemon83

I just got back fr om Punta Cana. I was traveling with my boyfriend, we were there for a week on vacation. I was selected for a "random security check." I went through security and they scanned my hands, apparently something showed up. They told me to have a seat. I asked what they were doing, and they said they were pulling my luggage to be searched. I was fine with this, knowing I had NOTHING in it. After 30 minutes I was escorted to a little room and asked for strip down for a search. I was completely searched by two women, who were asking me questions in Spanish, and could not understand me. The entire time I was completely naked while they poked and prodded me, and repeated they couldn't speak English. I asked for someone who spoke English, and they just kept saying they didn't understand. After this, I was lead back out to the waiting area, where I sat for an hour, they escorted me back to another room, where my suitcase was on a table. They had not even searched my luggage, yet, but had decided to strip search me, as well as pretty much do a cavity search or my person (digging in my mouth, telling me to bend over so they could see other areas, etc.). Mind you the entire time, NO ONE spoke English or could understand me, or at least they kept saying they couldn't speak English. Yet, they kept asking me questions. They searched my luggage, and found nothing, except for a bag of my prescription pills (blood pressure medicine, migraine prevention, and birth control, along with two bottles of vitamins.) After they packed everything back up, they sent me back out to wait.. My boyfriend and I were both asking them, how much longer this was going to take, because we had gotten to the airport three hours before our flight, and we were approaching the time our flight was about to leave. He kept telling them we were going to miss our flight, and they still told us nothing. They pulled me into a room again, this time with six people, one girl who spoke English. They asked me why I was in the country, where I worked, what my job was, how long I had been there, why I had all of the medicine in my bag, what they were for, and wh ere my prescription was (In the U.S. we give those to the pharmacist and they give us the bottles with our names on them.) I explained this. They kept for for another 20 minutes asking me the same questions over and over again. It was a horrendous experience. I kept asking them what they had found that had warranted them doing a strip search BEFORE checking my luggage that had obviously come up with nothing. And why it took them three hours to get me a person who spoke English. They eventually let me go, only to have to be escorted to our plane, which they did hold for us, due to they were holding me. The girl that spoke English finally said that my birth control had left something on my hands and they had set off an alarm. When we got to the states my boyfriend Googled what the machine was checking for, and apparently it checks for explosives? I still have no idea what they found or why they kept me for over three hours. I just know that I felt and do feel completely violated by the fact that I was strip searched and they touched my body, without even checking my luggage! It seems to me that would be the last effort, not the first! I had already been through the detectors and everything else. Our vacation was amazing, but this experience was awful.

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Aerocontractors

14 June 2016 Guest

call 07039008067 for Aerocontractors online booking and flight schedule

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Delhi Indira Gandhi International Airport

10 June 2016 rajesh grover

nice airport,official staff cooprative neat clean

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Orient Thai Airlines

10 June 2016 Guest

I booked a flight from Hongkong to Thailand for April 2016 trip,they charged my credit card and they email me that the flight has been cancelled and they will just refund my payment.Its been almost 3 months now after i booked my ticket,until mow no refund has been made.We cannot contact their office in Hongkong.Kindly give back our refund,it has already incurred interest in my credit card..

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PenAir

10 June 2016 Guest

Horrible customer service. Would not be surprised to see them go out of business. I will never be flying with them again no matter what.

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Fiji Airways

10 June 2016 Worst airline.

This airline is so unorganized and unhelpful that it's a miracle it functions at all. They lost our bags for a few days, and have lost an email that they CONFIRMED to have received three times they've lied, made empty promises, and dicked us around for weeks. They can't even tell you when the cheapest days to day are. I think their computer system are actually stones and chisles. There are no numbers to contact for certain departments, and reservations have no idea how it to contact anyone either. If you ever run into an issue and need them to solve something, taking your money and time and throwing it into a furnace is equally as effective.

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