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Airline and Airport Discussion Forum

Discussion of airlines and airports all over the world. You can share your flight and travel experiences, and discuss a specific airline or airport, using the links on this page.

To take part in the discussion of the airline or airport, follow the links on this page or leave your messages on the pages of the corresponding airlines of the world , airports, aircraft .

Recently Discussed Airlines and Airports

San Juan Luis Munoz Marin International Airport

04 October 2017 Linda
My husband and I are Christian missionaries in PR for almost a year. We evacuated the day before Marie. We had to leave our car in the parking garage. I would like to know if the cost to park in the garage will be forgiven when we return. We have tried to get back to PR but our flights have been cancelled. It would be nice to have this bill forgiven due to the help that everyone is giving to PR. To help someone that wants to help others is needed. I was told by someone in the parking office that they could not help me. Please make the difference. thank you, Linda Glenn 239-292-5639
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Maldivian Air Taxi

03 October 2017 elisabetta
Please let me know the round trip cost from Male to thudufushi Ari sud thank's
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Westair Benin

02 October 2017 ALIZ
I need to claim a package , please assist me with the procedures
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Kunming Airlines

02 October 2017 CHAIYA, Molor
I flew from USA to Kunming but my one luggage was lost. I really want it so, please help to find for me. I am now in Laos. My phone number is 85620 29929617. Thank you.
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27 September 2017 innocent bakunda
what time do you guys check in on 30-9-17
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LGW Luftfahrtgesellschaft Walter

26 September 2017 Guest
MARTIN/ELSA BERENGERE// ref: VLEHAB// 2 AB8623 Z 29SEP 5 GVADUS HK1 1215 1350 29SEP E AB/ 3 AB7472 Z 29SEP 5 DUSBOS UN1 1515 1710 29SEP E AB/ 4 AB7473 Z 22OCT 7*BOSDUS HK1 1855 0745 23OCT E AB/ 5 AB8622 Z 23OCT 1*DUSGVA HK1 0910 1045 23OCT E AB// please can you tell me if is posible to have outbound /retour flight with Lufthansa?.
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Middle East Airlines

20 September 2017 Guest
Worst communication and management! Dont lose your money here
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18 September 2017 K Gane
THE WORST AIRLINE I HAVE EVER FLOWN WITH. They charged me twice for hold luggage and still not have got my money back. They are a scam airline
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Lome Tokoin Airport

17 September 2017 Guest
You can not get through to talk to anyone at this airport for information via phone or email.
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Bulgaria Air

15 September 2017 Josephine Diaz
Do not fly with this company , i had a flight from Sofia Bulgaria and the crew and plane never showed up , we waited for hours and finally all of us walked down to the Bulgaria ticket counter and they told us that the trip was delayed and that we would be flying out the next day at 5:00 am , that never happened because they never showed up, then they told us that we would be flying at 8:00 am , again , they never showed up , i slept on the floor of the airport because i didn't trust going to a hotel in case they showed up , finally at 12:00 pm they showed up no explanation we boarded the plane and i lost my connecting flight to Frankfurt , you email this people they don't answer , it is the worst customer service that i've ever seen , these airlines is a fake , do not fly with them ...
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Nordwind Airlines

14 September 2017 MINIKH VIKTORIA
PNR: 01B5W3 good morning we are unable to make payment by credit card, we have tried many times without a response. Is There a System Error? We put it and tried it in all ways but with no results and answers. Please give us an answer Roberto Rondello's credit card, and the passport's name Minikh Viktoria
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Tigerair Australia

13 September 2017 Katsuya Takashima
I have booked the ticket from Brisbane to Melbourn on18th Sep. PM9:15〜PM11:40. The on line ticket you sent,accidentally I have erased. Therefore could you send me again please?
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Brussels Airlines

12 September 2017 Guest
Hi, I am writing in regards to a bad experience we had with Air Brussels this summer. My daughter and I flew to Brussels via Toronto on July 18th and her checked bag was lost on the way. We had booked flights to Croatia two days after landing in Brussels and still no bag so we purchased a few necessities in Belgium and got the rest when we arrived in Croatia since the bag was not located by Air Brussels before we left. We had to buy everything basically from makeup, underwear, toiletries, clothes, bathing suit, towel, hat, sunglasses contacts, etc. We drove to the airport in Brussels upon our 6 day trip from Croatia and picked up the found bag at the airport. The people at the airport required my daughter to sign that everything was in her bag BEFORE they even brought the bag out to her. The suitcase was purchased a few days before our trip and now looked like it was about 10 years old. On our way back to Canada, Air Brussels charged us 100 euros for my daughter’s bag because it was now overweight because of all of the items we had to purchase because Air Brussels lost her bag. So they basically charged us 100 extra euros for THEIR mistake. We showed the people at the ticket counter the claim for lost baggage and explained why the bag was now overweight and they told us to contact customer service – that there was nothing they could do. When we landed in Toronto from Brussels, we found out that Air Brussels never put the bag THAT THEY CHARGED US EXTRA FOR on the plane to Toronto so AGAIN my daughter was without her luggage for another 6 days. I have been e-mailing Air Brussels customer service only to get the runaround and to be largely ignored for a month and a half. We estimated that the lost bag cost us approximately 700 euros (including the baggage overweight charge for the return trip). They finally got back to us on September 9th that they would cover about 180 euros because they would not reimburse us for the overweight charge or ANY purchases made to replace items that were purchased outside of Belgium. It has been stressful and not anywhere near fair treatment. Air Brussels should be ashamed of how this was handled. I have little recourse except to try to tell other people so that they can avoid flying with Air Brussels if possible. A maltreated customer, Marnie Kay
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12 September 2017 PERDIGON
I was CONFIRMED with my husband on the flight Nice Rome August 28 to September 1st (confirmation DL792X (Blu-Express - Ref Booking : P1SWLZMX) Arriving at the airport, impossible to be checked because the code booking our our flights (DL....) was different with the booking codes if the company Mistral Air (codes 365...) that was in charge of this flights After 2 hours and half speaking by phone with your company (I tried to resolved the problem by phone and the responsable or the airport did the same), the place finaly took off, without us.... The booked hotel of course was debited on our bank account, the ticket was pepaid, the taxis to go and to go back the airport paid.... etc. It is now more or less 3 weeks that this append and.... nothing ! Let me know what you intend to do to refund AT LEAST the air tickets (415 euros) the hotel (150 Euros), the taxis (80 euros), and our holidays that..... we didn't had ! Marie France PERDIGON
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British Airways

11 September 2017 milan babic
I use BA Club Europe from Gatwick to Catania return. Never did BA once tell me that there is no fast track and lounge facilities? They knew this before i booked so why didn't they say that these facilities are not included? Disgraceful. It was obvious that BA had no business relationship with the airport as the local staff were very aggressive and dismissive of BA; they seriously wanted nothing do do with BA?
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BoA - Boliviana de Aviacion

11 September 2017 luis quinteros
Reserva KWKNUD quiero hacer reserva de asientos, comuniquenmé donde realizarlo, en la página o puedo hacerlo. Gracias
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Oman Air

09 September 2017 Guest
Dear Sir, Regarding my Baggage, find in the attachments. I visit Danata Baggage Dubai Air Port Terminal 1 Several Times they sent SERVAL times Baggage Request to Oman Air Office and Oman Al Seeb Air Port but NO REPLY FROM OMAN AIRLINE BAGGAGE OFFICE. I Visit Oman Air Office (Dubai Terminal 1) SERVAL Times every time the told that you will get the baggage in Lahore but NO ONE NOTICE. I booked again Oman Air ticket DXB via Oman to Lahore ( 02/09/2017) during my 9 Hours stay in Oman I enter Oman took visa 60 dirhams and went to Baggage counter but they told that Oman offices are closed we will send you Baggage to Lahore. Now I report to Lahore Oman office but still, I didn't receive any call about my Baggage. This is very Shameful, Worst, 3rd Class Customer, Operations and Baggage Control System of OMAN AIRLINES in the World. NOTE: I NEED MY BAGGAGE AS SOON AS POSSIBLE ... Thanks,
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Rostov-on-Don Airport

07 September 2017 Guest
hello l m sorry l need your help my mother today from rostov must fly to antalya.but l cant connect with her. please can you check şhe take ticket or she in air now.please help me. her name: olena zozulia with onur air must fly pnr number.NEVGQL please l wait your answer.and l m at antalya now.
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Air Italy

07 September 2017 Eleonora Martelli
I cannot find you anywhere online so that I may book directly with your airline. I do not like going through a third party. How do I do this? Thank you
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BH Air

05 September 2017 Guest
They treat passengersas they see fit and appear to totally ignore EU rules on compensation for late flights or passengers who are refused boarding. My advice is to avoid them if at all possible.
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Windhoek Hosea Kutako International Airport

04 September 2017 Jaco Wasserfall
Upon arriving at the Hosea Kutako Airport last night, we joined the long queue for Namibian Citizens in the customs hall. A security guard approached us and asked that we join the much shorter Visitors queue as the entrance to the hall was being blocked. When arriving at the counter, though, the female officer was reluctant to take my passport and told me there is a separate queue for Namibians and asked if I can read. Upon explaining what happened, she retorted by saying that the security guard was not an official and did not have the authority to reallocate people to wrong queues. At that point I was getting quite annoyed - I informed her that there were a dozen or so Namibians behind me in the queue and whether she is saying that we in future should ignored security instructions. When she responded by saying in a loud voice: Why are you getting angry, why are you getting angry?, I decided not to say anything more. However, I do think that such behaviour is deplorable, disrespectful and derogative. This lady should be working at an isolated desk as far away as possible from the public: she is a disgrace to the Namibian Immigration authorities and the Namibian nation.
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03 September 2017 Guest
Very unreliable extreamaly bad service and lying company. Flights delay for more than 10-12 hrs and it is quite regularly happened. Would not reccommend anyone to use it for any bussiness.
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Spring Airlines

02 September 2017 mahdi barati
hi i want to buy ticket from bangkok to guanzho how many kilogarm can i bring loggege 10 october 9C8894 spring alir line
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Aero Mongolia

01 September 2017 Joel levine
Amicus travel booked us on a flight for august 29 from uln to murun at 1 pm. On aug 26 they said the flight just changed to 545am. As we were staying 2 hours away from uln that was not acceptable to us to travel during the night on the roads etc . In the United States when airlines change schedules passengers can accept the change or not accept and cancel the reservation we were told we had no option but to go at 545 am or lose everything . Amicus said they could get no refund our booking aug 29 m087. PNR reference:27577682 ticket number. 2752921533. By amicus travel
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Zanzibar International Airport

31 August 2017 Deeves
Since we're a new airline we much appreciate if you could submit the contact email address to follow up with ground handling agreements,
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Air Niugini

30 August 2017 Adelyn Bugatar
This is the best airline in PNG and to be honest I feel so safe when traveling cause it has no history of plane crash that I know of 😊 I would love to work in that organization one fine day.
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Kartika Airlines

30 August 2017
I'm James (Jim) we have an interest in purchasing B737-300 series aircraft. Long term storage,Light damage is Okay, would like to ship by Ferry Flight (one-Time) then dismantle. Also intereste in any B737-300/400/500 for sale. Also need spare used retired CFM56 Engine (No Records, Damaged Okay) Contact:
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Bergen Airport

29 August 2017 Johanna VandeWoestijnet
Please can you let me know how I can get in telephone contact with the KLM office at your airportGZA6C
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Air Busan

29 August 2017 franklin tagalogon cici
i did not recieve my iterinary i only recieve eximbay receipt that confirming i payed the ticket. can you please send my iterinary and send it to me i booked my flight this october 10 2017. can you please update me in my email: thank you
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Cape Air

25 August 2017 William C. Ulley
To Whom it may concern, Older private pilot and teacher of Aviation at local Community Colleges I see opportunity to expand your service in Ma. There are airports in Central Ma. that could have free parking and close by to Educational institutions with worldwide attendees that could support your service into Logan. This would especially compliment your new 12 passenger equipment. Would be happy to explain in person if need be. Thank you for your time, Bill Ulley
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Juneyao Airlines

25 August 2017 Danni
eddy pouliot- chantal lacroix : Hi, I have a flight with Juneyao Airline and I would like to reserve my seats for this flight. Ref : PCV441 Flight: HO1357 Departure on March 3 at 20h35 fr om Shanghai Arrival on March 4 at 00h50 in Bangkok Under the name of Eddy Pouliot and Chantal Lacroix Do you have a toll free number from Canada? or wh ere I can do my selection on your website (in english)? Dear Chantal, Could you explain how you finally booked the seats for your flight with Juneyao? I have the same problem, I have 2 flights from Shanghai to Osaka with Juneyao, but I cannot book seats and neither check-in in their website. Thank you and best regards. Regards Chantal Lacroix
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25 August 2017 Denis Cardoso
My name is Denis Cardoso from VIPIMPEX LLC in US and I would like to know if Citilink is selling the B737-300 ? line number : 2083 serial : 25134 PKGZQ Let me know the asked price : Aircraft Specification : Regards, Denis Cardoso - phone : +1 786-587-8866
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China Southern Airlines

25 August 2017 Guest
Pros: I was impressed by the Customer Service Skills this airlines has. It was above believe. Other Chinese airlines should learn from them. They were proactive to solve a minor issue and they even called me in the evening to apologize once more. Amazing!!!!!! Cons: Just don't give water from an ice bucket next time.
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XL Airways France

21 August 2017 Guest
I have been charged twice for three tickets. i need a refund. You have charged a cancellation fee. Ridiculous! Both sets of tickets booked for the same three passengers on the same flight on the same day. Both booked own thin 5 minutes of each other. Surely that's illegal
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Croatia Airlines

20 August 2017 Guest
They seem to have a huge problem in the company with lacking quality of management level. I heard some crazy stories about how thy treat their people there. Will avoid them in future.
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20 August 2017 renate
hopeless website designed to confuse.I have never seen a website so poorly designed in my life. Your call center is equally hopeless. no one ever picks up. your five minutes become an hour! I am totally disgusted with the absolute lack of respect towards your customers time.
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Virgin Australia

19 August 2017 Darren Neil Cook
My flight has been delayed for 4 hours and can you please add some frequent flyers points to my card for this inconvenience as i have missed family commitments in perth
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Wings Air

19 August 2017 Maria
Hello! Does anyone know how to cancell or change a flight reservation? I have stomachache and cannot fly today. Thanks
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S7 Airlines

18 August 2017 Michael
Completely unprofessional airline that only feeds stereotypes about Russians. Russians as a whole are exceptionally kind people, but members of S7 it's a 50 / 50. I have a medical service dog that I must have with me at all times, but because I'm not blind it does not apply to S7 when booking the ticket normally. Only code sharing with another One World member that you book the ticket through. Even then there are problems because many Russians still only view dogs as street animals or something cute to carry around in a purse. Total let down in terms of service and not in any way an international airline or a reflection of other One World alliance members. I have no idea how S7 is a part of the One World organization.
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17 August 2017 MINHAJ
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Thomson Airways

16 August 2017 Guest
At the time he nor any crew member mention air controller in France being on strike, the reason he gave to the passengers on board the aircraft was as followers. 1. That the flight had be cleared by Doncaster Airport Control to be open until we landed as it would have be only half an hour late. 2. That the aircraft controller at the Tenerife Sur Airport said that she had not confirmation of that fact. The pilot told us that your company and Doncaster Airport Control was in contact with Air Traffic Controller to resolve that manner so we would be on our way. 3. About twenty-five minute later he came back in and told us that the plan had change because of the confuse between you company and that of Tenerife Sur Airport Control that Doncaster Airport that decided to close the airport. 4. He also stated that your company and Tenerife Sur Airport Control had come to agreement with East Midland Airport for this plane to land there. That all passenger would be bus to Doncaster. There was not a lot we could do many of the passenger was not happy with this. 5. Later again you Pilot came back into the cabin and told us them because your company wanted this plane to be in the right place the next day that again the plan had changed and that we were all going to Manchester Airport and bus from there to Doncaster. 6. He also told us all because of this situation that we would be entitled to compensation as the fault lay with you as you did let Tenerife Sur Airport Controller know what was agreed between your Company and Doncaster Airport. 7. If there had of know we would have be able to take of at the allotted time and would have arrived back about half an hour late. I find it very strange that l cannot talk to anyone in your department about this matter. Also as a loyal customer of Thomson l found the treatment of your team upsetting. I will wait until Wednesday 26th April for a replied for you or someone in your company. That l will be getting in touch with The Civil Aviation Authority.
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Casablanca Mohammed V International Airport

14 August 2017 Guest
Dear customer services team, I have been travelled from Cairo to Montreal through your air lines My transit was in Casablanca After arrived to the final destination. I have been surprised with the following My three bags have been damaged and have cut as attached pictures I already sent my emails more times to royal air morco co. No body response me You are requested to take the necessary action to solve this issue Thanks a lot for your co-operation and waiting your feedback Your quick feedback highly appreciated Regards Mohamed Saied
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12 August 2017 Francisco Antonio Amaro Morales
Have Chukotavia Airlines flights from Lavrentiya Ru to Nome Alaska Usa.? It is requisite rusian Visa for in to the Russian territory?
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