Airline and Airport Discussion Forum

BA CityFlyer

26 June 2016 Liliya

We have bought tickets from Berlin to Chicago.The flight is BA 8490 ,on the 4th of July,but transit is through London. We have to change the airport during 4 hours. We are from Ukraine and we don't have British Visa. We want to ask if we don't have any problems . According to British Law we can stay transit in Britain during 24 hours without British Visa. We need only 4 hours to move from London City to Heathrow Airport. Will we have any problems with british Visa? Respectfully yours, Liliya

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AeroSvit

25 June 2016 Guest

The same me, I was waiting for the refund and nothing, they just disappeared. I had to come back from Czech and ad to buy new tickets. But imagine, if you don't have money and no place to stay. It's a crime. If someone have any information, please write here.

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Chicago O'Hare International Airport

23 June 2016 Guest

I don't know how this airport has 5 stars! They cancel fights so often that they have a system for setting up cots at night for trapped passengers! I avoid Ohare as much as possible!

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Bombardier Dash 7

22 June 2016 Guest

I hope that they did not destroy the drawings, in case they become in demand again.

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Punta Cana International Airport

21 June 2016 aebeemon83

I just got back fr om Punta Cana. I was traveling with my boyfriend, we were there for a week on vacation. I was selected for a "random security check." I went through security and they scanned my hands, apparently something showed up. They told me to have a seat. I asked what they were doing, and they said they were pulling my luggage to be searched. I was fine with this, knowing I had NOTHING in it. After 30 minutes I was escorted to a little room and asked for strip down for a search. I was completely searched by two women, who were asking me questions in Spanish, and could not understand me. The entire time I was completely naked while they poked and prodded me, and repeated they couldn't speak English. I asked for someone who spoke English, and they just kept saying they didn't understand. After this, I was lead back out to the waiting area, where I sat for an hour, they escorted me back to another room, where my suitcase was on a table. They had not even searched my luggage, yet, but had decided to strip search me, as well as pretty much do a cavity search or my person (digging in my mouth, telling me to bend over so they could see other areas, etc.). Mind you the entire time, NO ONE spoke English or could understand me, or at least they kept saying they couldn't speak English. Yet, they kept asking me questions. They searched my luggage, and found nothing, except for a bag of my prescription pills (blood pressure medicine, migraine prevention, and birth control, along with two bottles of vitamins.) After they packed everything back up, they sent me back out to wait.. My boyfriend and I were both asking them, how much longer this was going to take, because we had gotten to the airport three hours before our flight, and we were approaching the time our flight was about to leave. He kept telling them we were going to miss our flight, and they still told us nothing. They pulled me into a room again, this time with six people, one girl who spoke English. They asked me why I was in the country, where I worked, what my job was, how long I had been there, why I had all of the medicine in my bag, what they were for, and wh ere my prescription was (In the U.S. we give those to the pharmacist and they give us the bottles with our names on them.) I explained this. They kept for for another 20 minutes asking me the same questions over and over again. It was a horrendous experience. I kept asking them what they had found that had warranted them doing a strip search BEFORE checking my luggage that had obviously come up with nothing. And why it took them three hours to get me a person who spoke English. They eventually let me go, only to have to be escorted to our plane, which they did hold for us, due to they were holding me. The girl that spoke English finally said that my birth control had left something on my hands and they had set off an alarm. When we got to the states my boyfriend Googled what the machine was checking for, and apparently it checks for explosives? I still have no idea what they found or why they kept me for over three hours. I just know that I felt and do feel completely violated by the fact that I was strip searched and they touched my body, without even checking my luggage! It seems to me that would be the last effort, not the first! I had already been through the detectors and everything else. Our vacation was amazing, but this experience was awful.

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Aerocontractors

14 June 2016 Guest

call 07039008067 for Aerocontractors online booking and flight schedule

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Delhi Indira Gandhi International Airport

10 June 2016 rajesh grover

nice airport,official staff cooprative neat clean

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Orient Thai Airlines

10 June 2016 Guest

I booked a flight from Hongkong to Thailand for April 2016 trip,they charged my credit card and they email me that the flight has been cancelled and they will just refund my payment.Its been almost 3 months now after i booked my ticket,until mow no refund has been made.We cannot contact their office in Hongkong.Kindly give back our refund,it has already incurred interest in my credit card..

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PenAir

10 June 2016 Guest

Horrible customer service. Would not be surprised to see them go out of business. I will never be flying with them again no matter what.

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Fiji Airways

10 June 2016 Worst airline.

This airline is so unorganized and unhelpful that it's a miracle it functions at all. They lost our bags for a few days, and have lost an email that they CONFIRMED to have received three times they've lied, made empty promises, and dicked us around for weeks. They can't even tell you when the cheapest days to day are. I think their computer system are actually stones and chisles. There are no numbers to contact for certain departments, and reservations have no idea how it to contact anyone either. If you ever run into an issue and need them to solve something, taking your money and time and throwing it into a furnace is equally as effective.

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Air Zimbabwe

24 May 2016 jacqueline

Hi! I would like to know if you guys you still operate DAR-HRE-DAR Or HRE-DAR-HRE.

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Astraeus

23 May 2016 Mohammed Kammah

www.flyastraeus.com is not working

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Shuttle America

30 April 2016 Guest

DL 4312 DFW-DTW 4/30/16 gate E 17 had a ticket agent deny me boarding because she was behind, and told another guy to go away. Truly worst ticket agent ive ever seen. I don't know the complaint number or else I'd let them know

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Proflight Zambia

24 April 2016 Jane

completely frustrated by this airline. I flew to Ndola from Lusaka with a same day return ticket. My return ticket read 8.15 same day return. When I went to the airport there was no flight as they said that 8.15 meant morning. I was told that I should know that In southern Africa they use the 24 hour clock!! I spent the night in Ndola with no change of clothes or mu much needed medication. The next day despite assurances the previous day that we would be on the flight, I was forced to buy one way tickets for my daughter and I. Traveller beware. Please know your 24 Hour clock before you book to travel with Proflight Zambia This is theft!

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Britten-Norman BN-2 Islander

18 April 2016 Emerson Buidal

Dear sir, Kindly assist.me with the below.. What is the minimum fuel in the bn-2t Cheers

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Jetstar Asia

16 April 2016 Loh wee seng

My wallet inside the airplane.But I forget to take,what can I do?

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Vietnam Airlines

13 April 2016 Callum Nile

I flew from DaNang to Hoi chi Ming city on 20th March flight VN127 at 19.45. This flight was delayed nearly 3 hours and we missed our Emirates connection to come home. Could you please email me the reaso why it was delayed for my insurance company. This caused us a lot of stress and expense. I have tried other addresses and no one seems to want to help. All I want is a email with the reason why. My email address is callumnile1@aol.com Hope you can help Mrs Callum Nile

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Beijing Capital International Airport

07 April 2016 Gigi -NYC

O.M.G.... This has to be one of the tightest security airports in the world !!! Went on vacation to Shanghai but had to connecting flight in Bejing first. Being my first time in China who knew we had to go through security just to connect to our Shanghai flight because a use it was still China Air. Well , when I saw airport security wearing combat boots I knew I we were in for it. They searched the contents my bag thoroughly and dumped most of the contents in a bin..My little bottles of allowed alcohol was confiscated because it was brought from duty free and was opened. I did ask but knew not to get into any confrontations cause I wasn't going to go to jail in China... When you are wand you step up on a block and a person of the same sex will wand every..and I mean every part of your body no exceptions !! When they finish you might ask why didn't they buy you a drink ?? I was kinda traumatized that I walked away from the security area and left my very expensive purse with all my id's, passport and money..While waiting by a store for about more than five minutes the female from security ran up to me with my purse and said , You left this .....OMG !!! Sishe..... (Thank You) ...Now onto Shanghai...I feared coming back through Bejing Airport but I had no choice..After our ten days it was time...Well, it takes at least 1 1/2hours to get through the airport including Customs and Security so be very patient....cause you have no choice....Once we finally cleared everything we waited at our gate. Beautiful and very confusing airport.Extremely clean !!! I had to admit when our flight was announced I couldn't wait to leave China...we began boarding for our flight but wait...Here we go again Security searches you again asking "Do you have any water " ? and checks your bags... If buy any liquids in the airport you are not allowed to consume them on the plane.. I must admit the TSA needs to retrain with the Chinese !! All I can say " God Bless America "

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JetBlue Airways

06 April 2016 Erin

On the evening of April 3, I received a notification from JetBlue that the next day’s 8:40am flight out of Boston’s Logan Airport had been canceled, 12+ hours in advance. This was perplexing, as I happened to be leaving Boston at the same time as friends flying different airlines—none of their flights were canceled. When I called customer service, I was told that the cancellation was due to weather, and that “all the other airlines would be canceling their flights in the morning” as well. My emotionally taxing conversation with the representative involved being repeatedly interrupted, talked over, and lectured. Having worked in customer service myself, I was appalled. I was initially told that my only option was to take the next JetBlue flight out of Boston at approx. 1:30pm. I was then told that flight was full, and that I would have to take a flight out the next day, except, oops, that one was full too. My remaining option was to take a Wednesday flight, staying two additional nights in Boston at my own expense. I asked to be rebooked on another airline, and was told I would have to rebook it myself. I was offered a refund, which the representative later clarified would be only a half refund. I rebooked with American for a flight leaving at 8:00am, a mere 40 minutes ahead of my original JetBlue flight. Surprise, surprise, it left perfectly on time. Unfortunately, my new one-way ticket cost more than my original roundtrip with JetBlue. JetBlue stated that this cancellation was due to weather. However, other airlines managed this situation just fine. On April 4, JetBlue cancelled 3% of its total flights, while Delta and American only cancelled 1%. In situations such as this, JetBlue is unable to provide a comparable level of service as other airlines. JetBlue customers are essentially being penalized for choosing JetBlue over another airline. They have a practice of preemptively canceling flights, especially those flights which are not full (a fact revealed to me in an exchange with another customer service rep.) in an effort to control *potential* delays in other parts of the country. Those customers whose flights are cancelled simply because they are not full? They’re out of luck. To blame a business decisions on the weather in order to avoid paying for travelers’ rebooking fees is disingenuous at best. At worst, it’s theft. I have since conducted research on whether or not this sort of situation is typical for JetBlue. It is. Take a look at this article assessing JetBlue’s response to a 2014 snowstorm, in comparison with other airlines: money.cnn.com/2014/01/07/news/companies/... This inept practice (understaffing and mass cancellations) is, on its own, forgivable, and certainly understandable from a business perspective. But it is combined with a total refusal to help passengers rebook in a timely manner, or recompense them when they rebook on their own. If I hadn’t had access to internet in order to rebook immediately, I would likely still be in Boston. It I hadn’t had the available funds to rebook at my own expense, I would still be in Boston without any place to stay.

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Batik Air

05 April 2016 Noemi

First I'd like to mention that I take the plane every week between Halim and Yogyakarta for work usually using Citilink and it goes well. This time, due to no availability on usual flights I used Batik air. Here is my experience with them : I am a very displeased client.We are currently waiting in Halim airport, no information is being given to us eventhough our flight is delayed. We are being badly treated by batik air ground crew, they are mocking us. No one speaks enough English to explain to us that there is 2 and half hours of delay. We had to ask another kind passenger to translate for us. The announcements of updates for delay are not given in English and they are being disrespectfull.This is unacceptable from an air line like Batik air. I expected better customer service.Moreover, they are claiming that we cannot be compensated. I don't think that Halim International Airport should be called "international" when no one out of 6 ground staff can explain a simple delay in English.... unacceptable from such an airline.

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Senegal Airlines

05 April 2016 Guest

I'm not happy with your services currently, flights being delayed and cancelled more than the usual. I have been staying in Dakar for almost 4 days now due to flight cancellation without any compensation. Anyways I have invoices and receipts to claim refund before I take legal action. My email is hjatou@yahoo.co.uk

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Aer Lingus

04 April 2016 Guest

HORRIBLE service, bad organization, STOLE our ticket funds though refusal to provide any satisfaction when one of our travel group had a bad accident the day before travel. She was in surgery the day of travel. We have since been run around between Aer Lingus and Expedia with each saying the other has our money and neither will do a refund for legitimate medical reasons. In addition, they cancelled our return flight, DID NOT NOTIFY US, and then when we happened upon the cancellation the evening before, it took over two hours to get them to reschedule the flight. They initially "offered" to put us on a flight out of Dublin - more than 200 mi. away, with no offer of transportation to Dublin. This airline needs to get its act together. BUYER BEWARE!

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Tel Aviv Ben Gurion International Airport

22 March 2016 Guest

Unfortunately, there are a few bad apples within their TSA attendant systems that can harm the welcoming experience for turist. I've experienced that when one of them threw my passport on purpose without apologizing. It's very disturbing and disrespectful. I didn't bothered to report it but I'm sure that person won't stay too long at her job with that sort of "education". I'm a Jew and would never treat anyone like that regardless of my military, security background, or personal beliefs. There's no excuse.

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Magnicharters

19 March 2016 Guest

None of your info is CORRECT!! No telephone number, webb site does not work Get it right if you expect business!!!

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Overland Airways

17 March 2016 Guest

Hi everyone, Am so bitter right now and i have to speak OUT just to advice any other customer not to fall a victim of rip off like me. do not make a terrible decision flying with this people, i have boarded overland flights for more than 10 times now thinking there will be a change in there service and every time i end up having regrets. This airline is a total rip off and the annoying tin is you do not get value for what you paid for, they will do anything to extort more money from you with the excuse of there so called 'Overland Terms and Conditions' if you ever book a flight with them and you think of moving it or changing your flight to another day even if you paid 19,000 plus or about 25000 for the business flex which doesn't change the fact that you are no difference from the person that paid 19,000 you are just greater fool to them, so if you try to change your flight they will look for an excuse to take more money from you, as if that is not enough they will deny that you called earlier to change your flight so therefore you just have to pay for something called 'NO SHOW FEE' AND 'DATE CHANGE' and when you try and explain to them you called earlier they will clearly state to you that sorry ma or sir thats what you have to pay like they don't care what you have to say. i don't mind paying 50,000 for a flight but i need the value of what am paying for which this so called overland will not be giving you, you will only get a plane with no AC and they will tell you sorry the AC is not working and we will fix it, so how am i sure the engines are working in good conditions overland? when common AC is in a bad condition and you guys still allowed the flight to take off, this has happened to me more than two times, they only care about getting more money from there customers and even if it requires putting us in heat for hours and also some biscuits and juice to shut us up i presume. i have been played like a fool and tricked into paying more money but i will not allow another customer like me fall a victim .

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Sudan Airways

17 March 2016 yosief

The most awful,backward services you have in this developed world,

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Bryansk Airport

17 March 2016 Guest Chris Browniep

Which Airlines fly to London UK from Bryansk Airport?

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Eznis Airways

16 March 2016 Guest

Hello my name is Joy and I am enquiring if you have flights to Bayankhongor. My husband and I would like to visit our sponsor child. We would like to fly from Ulaanbaatar on Saturday 6th August and return on Sunday 7th August. Can you help me with this enquiry please. My email address is jjwalden2@gmail.com

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Natureair

15 March 2016 Guest

The worst airline I have ever flown. They were an hour late to depart on the way in and over an hour late on the way out. Not helpful at all. Just Awful. 03/15/2016, There was no gate attendant, Didn't bother to change even the destination. Will never fly with again. I have flown all over the world, India, Greece, etc. Gave us tickets for a different flight and didn't even say anything about our flight being cancelled. Totally shifty. We missed our connection.

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Santa Cruz de la Sierra Viru Viru International Airport

13 March 2016 Guest

do you fligh...miami to santa cruz.. need schedule...price in$$$ busness class thank you

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Ulaanbaatar Chinggis Khaan International Airport

04 March 2016 Sergee

Airport's homepage is "airport.gov.mn/". Cheers.

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Borajet

28 February 2016 Stefan Van Dalen

I have been traveling with borajet couple times now for the same route Sabiha gokcen to canakkale. The flight is always and always delayed. Not only 30 min but over 2 hours. This is unacceptable. I travel internationally and try to catch this flight and it never leaves on time to canakkale. Additionally the check in staff is incapable of handling suitcases. What airline can not checkin suitcase not before 2 hours of flight departure. This is unacceptable at this computer age. I paid a lot of money for this short fly that I delayed 2.5 hours plus I was unable to check in my suitcase until 1 hour before flight departure I accept some type of compensation or apology from borajet. It is unacceptable that borajet can not manage 1 flight a day to canakkale on time

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Boeing 767-300

16 February 2016 Guest

Do the business class seats recline and if they do to what degree?

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Boeing 777-200

30 January 2016 Alex Anderson

According to 'Travel and Tour World' news, Qatar Airways is planning on the world’s longest journey, a direct flight from Doha, Qatar, and Auckland, New Zealand, and a Boeing 777-LR aircraft would be completing this formidable journey carrying 259 passengers.

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Abuja Nnamdi Azikiwe International Airport

25 January 2016 Ruan

Good day! I want to hire one of your small planes(Cessna 182) for aerial surveying purposes. Can you please provide me with contact info of people there who can help me. It would be highly appreciated.

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Jetstar Pacific

25 January 2016 Guest

I am very upset that an employee of Jet Star Pacific, who helped me so much on January 13, and I tried to give her a compliment and send her a gift, that no one responded to my email. Shame on Jet Star Pacific. I would like her to received some notification and that is fair. What is taking you so long to reply? kennedy_b@sbcglobal.net Thank You Brian

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Azur Air Ukraine

09 January 2016 Guest

Aerobilet I made a mistake My guest Olga Kolesnikova instead kharkiv I chose Antalya as Kiev I would ask the need to correct this error. QU4407 17:30 - 10.01.2016 Kiev, Borispol Arpt 20:00 - 10.01.2016 Antalya, Antalya Airport cengizhan timur +905336800768

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London Gatwick Airport

08 January 2016 Mireille Bonny

How to contact your Airline Team to make a correction on the name written on the reservation 8414625 Thanks for your help.

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Sol America

06 January 2016 Samir Jilo

interested to establish cooperation with the airline

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Comac C919

03 January 2016 Guest

The best in the world.

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LIAT

31 December 2015 Guest

The airline with the WORST service imaginable. They have now managed to lose my luggage twice, and this time it has been 2 weeks and still no sign of my belongings. The staff keeps lying to me regarding the whereabouts of my luggage. As soon as I leave the caribbean for good, I hope I NEVER have the misfortune of travelling with Liat again.

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Donavia

29 December 2015 Guest

DO NOT TAKE THESE AIRLINES!!! The flight I took was expected to take off on Monday eve., for the following 12 hours they have been lying to us every 2 hours, that "now its going to get ready".... Finally, when i got home - there was no one to meet me, because the status update online said that the flight was delayed for the next day!!! The service is very rude and incompetent. Avoid them.

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Cayman Airways

28 December 2015 alm

Worst airline- flight changes 5 times. Origjnally booking at 2:10pm we are still waiting. Recent update is maybe 6:15pm. They didnt even tell us that time changed same day from 4:10 to 5:15 and now again we are still waiting for hopefully a 6:15pm departure. I fly 50% of the time for work and this is completely ridiculous. This is not a weather delay, this is incompetence.

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Asian Express Airline

16 December 2015 Guest

can someone get me a phone number to Asian Express Airline? or a email, contact person?

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TUI Airlines Netherlands

14 December 2015 gloria

Do you have a telephone no in usa thanks

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Freedom Air

13 December 2015 Brian Spurr

This is a South African registered aircraft, I think you have mixed up two airlines with the same name?

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Columbus - Port Columbus International Airport

08 December 2015 Guest

Well, it is technically an international airport because it flies to Toronto Pearson airport but I see your point

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9air

25 November 2015 Ibrahim Hossain

As a iow cost its no. 1 Airline in China

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Kabo Air

20 November 2015 Nisa Sabila

Dear Kabo Air, We are Airnav Indonesia have been trying to find a contact email for Kabo Air, but we unable to find one. We need to sent invoice of Air Navigation Services for Kabo Air for a couple of periods. If anyone can help me with a contact email address that would be great as there is not one on their website and our data.

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