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Airline and Airport Discussion Forum

Discussion of airlines and airports all over the world. You can share your flight and travel experiences, and discuss a specific airline or airport, using the links on this page.

To take part in the discussion of the airline or airport, follow the links on this page or leave your messages on the pages of the corresponding airlines of the world , airports, aircraft .

Recently Discussed Airlines and Airports

Red Wings

02 December 2017 Saul reyes
I have a question about my reservation my fly is 15 june to moscow to sochi. It is the first time that i takr a fly with your arlines. An i just want to confirm my reservation 3188345706 and the code fly is WZ125
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01 December 2017 Guest
Better hope you do not need to look for a bag they lost. they have no service, information or tracking for bags. if it goes missing you will never see it again. I lost one bag and the run around telling me it might show up on the next flight. But they cannot tell me if they put it on that flight because they cannot contact anyone in their own company. They are absolutely the worst airline and service company around. They may be good for the local people but I would avoid them if you have anything you do not want o lose.
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Aerolineas Argentinas

30 November 2017 HO SEOK JUNG
Dear Sir/Madam I am writing to you to complain about damage from your flight delayed departure and your poor service. I have participated the international plenary meeting - FATF -GAFILAT- which was held in Buenos Aires from 29 Oct to 3 Nov. The president of FATF meeting is currently Mr Santiago Otamendi who is the Secretary of Justice at the National Ministry of Justice and Human Rights of the Republic of Argentinasta. After plenary meeting I was supposed to take flight to going to NY JFK airport departing at 23:50 AR 1300. However that flight was delayed due to your problems. My original schedule going back to my country(south Korea) was departing at 12:00 korean airline KE0082 so it remains approximately 3 hours to transfer. However your delay I could not afford to transfer to my original schedule flight because the Argentina airline was scheduled to arrive over 11:00 so it just only would remain 1 hour so that I could not transfer to my original flight. Therefore I had to change my schedule departing at 00:50 next day 6 Nov according to the recommendation of your company staff working in Argentinasta airport ticket booth. When the staff of Argentina airplane said that due to the delay I can get the meal voucher at JFK Airport because I have to stay more 12 hours in airport. However when I arrived at JFK airport I asked the meal voucher at the Argentina airplane reception desk. They said the voucher can be used at the restaurants in the terminal 7 but my korean airline is terminal 1. So the voucher was useless. Due to the delay of your flight I arrived at Seoul airport passing one day so that I could not attend to my company and also missing very important meeting. My damages was serious from your delayed departure. I am not satisfied with your delay and service that I received from your company so I want to receive compensation from your company. Actually with my one day missing, my salary was removed about US$400 and i can not recover from the damage not participating the important meeting. My mental damage also serious. I look forward to your reply If you are not the related department, would you please pass this email to whom it may concern personal information : last name : JUNG, first name : HO SEOK, passport number : M37512852, telephone : +82-10-5290-0927 flight : AR1300, 04/11/2017, dep : Buenos Ailres_EZE arr : New York ticket number : 1805761112378 address : 105-1501 Jangsung APT 211 Joohwaro Ilsangu Goyang Gyeonggido South Koera 10382
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Air Corsica

29 November 2017 Horst-Dieter Hüdig
We have booked a flight 20.11.2017 for June 16.6.2017 from Bastia XK 250 to Marseille Morning 7.05 We will change the flight to June 15.6. XK 254 from Bastia 15.35. It`s a better connection for us to Istanbul für the next day. It`s the same price? What we must do? Please answer in German or English. Better is in German
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Indonesia AirAsia

29 November 2017 Akshata
I am akshata from india.i booked ticket for bali for 20th this Dec 17. I am worried about journey because of the volcano issue.please help us to resolve the issue.
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Tripoli International Airport

28 November 2017 Phyllis Robinson
I am from USA trying get ahold of Robert Anderson who is staying at Tripoli Airport waiting to leave need to get this message to him, need to e-mail his cell number or e-mail me at my phone is not working at present . need this info to get to him ASAP please
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Sky Airline

24 November 2017 Guest
can you change your passport details once you have booked the flight? (flying from BA to Santiago)
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KLM Royal Dutch Airlines

20 November 2017 Guest
All round abysmal service, when you are on the ground, especially when you email or use their WhatsApp link while the flight crews do try harder.
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Khartoum International Airport

20 November 2017 Guest
People help!!! As 7 hour on communication there is no colleague (doctor) which should arrive this morning 07:00 to Aden (Yemen). Last time we on the telegramme when left to meet him at the airport, but it has not appeared the arrived plane from Khartum (Sudan). And we left at once with it on communication, and that he has told that passports have taken away from it have told that has waited, and that its plane has not arrived yet. And and they have left it at the airport without any reasons deceiving. By the morning those which have detained him without the reasons long time discussed without concept not giving to depart. By the morning one speaks that was tired, other hungry wants to have breakfast, and then tell our working hours has ended others will arrive. Without concept have detained with a deceit, the plane has arrived to Aden without it. They have simply detained without the reasons, the visa, tickets everything is all right. As it to Khartum has arrived from Dubai, and should depart to Aden transit through Khartum. People kind help! More than 3 hours do not contact. Help
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TAAG - Angola Airlines

20 November 2017 KIRAN OZA
Sir My flight Lisbon-(Luanda)-Sao Tome on Oct.04 and return OCT.12, SAO TOME-(Luanda)-ANGOLA. When I checked in for my flight from Sao Tome, I handedover one bag, with polythene wrapper at the airport., for Lisbon. When I reached LISBON, polythene wrpping was missing, lock was broken and from inside the bag, 2 shirts and chocolates worth Euro 50/- were missing. I contacted TAAG office at Lisbon, she tried to help me but baggage staff was not available. I had my flight from Lisbon to Paris-BOMBAY. DT511 Sao Tome-Luanda: DT652 Luanda-Lisbon OCT 12.
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KD Air

20 November 2017 Landry
Left at airport for hours with no staff or answered emails. Miles from anywhere. Rental car company closed. Flight was supposed to leave at 420 it's 735
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White Airways

19 November 2017 Amy Cheung
2 adults elderly over 80 years old needs MEET & ASSIST SERVICES Taylor Charles William Derek Mr Taylor Eldra Eunice Mrs 12Dec TP1099 Valencia to Lisbon depart 1210 This flight although Tap Air but operated by White Airways. Both already ticketed under Tap Air record locator MKEWM4 They are willing to pay extra for this services please advise can you arrange for them? My email address:
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Bishkek Manas International Airport

19 November 2017 Sujeet Kesharwani
I have forgotten my watch during security check if found please contact to our tour guide timur
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InterCaribbean Airways

18 November 2017 Guy Francis
Very nice color scheme. A good strong and productive airplane, the embraer 120.. All I can say. Haven't flown with them yet. Beautifull tail livery.... Greetings from the southern caribbean. Curacao - Dutch Caribbean...
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Trans Guyana Airways

18 November 2017 Adrian Gomes
Cost for round trip for 1 from Ogle to Lethem
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Sun Dor International Airlines

18 November 2017 Guest
SundOR is still an airline! In fact, it is considered the best airline of israel
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Sky Wings Airlines

17 November 2017 SU535
natalie : i am currently dealing with a flight delay claim for sky wings and having issues getting a payment from them as compensaiton . does anyone know who the owner is/? There is no need to know who is the owner for the passenger in case of delays. The formal claim can be addressed and submitted on line to the air carrier in your country. The rest procedure, in case of non satisfaction of the claim by the air carrier, going via the government authority in your country or elsewhere.
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16 November 2017 Guest
How come you don't have an email address for customer service?
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Belavia - Belarusian Airlines

12 November 2017 Guest
Terrible airline all around. Avoid at all costs. Flight was 12 hours late due to their rickety old airplane being deemed unfit to fly. That's just the way it is, they said. Backstory: Needed to make an important afternoon meeting in St. Petersburg and bit the bullet and bought the ticket on the morning flight that cost twice as much as all the others flying later in the day. We boarded. The plane looked ancient and terrifying, but ok, whatever. It goes out to the runway, and then some men come out and start fiddling around under the wing, open up the engine. We sit there for an hour on the runway watching them. Then they inform us the plane cannot fly. We're brought back to the terminal to wait for another 5 hours while they find a plane that can fly. Then, due to missing all earlier connection flights in Minsk, another 5 hours in the airport there. End result: spent twice as much on a ticket only to be 12 hours late. No compensation offered. Rude staff. They don't have numbers (except ticket offices that don't provide any information except for ticket purchases) outside of Belarus, so if you want to call you have to pay through the nose to call to Minsk. If you want to complain, you have to send a regular letter to Minsk. In my case, they then sent a letter to my home address saying "oh well so sorry, looking forward to your business next time." I didn't even have it so bad--I just lost a couple hundred dollars and 12 hours. Others on the flight had connecting flights in Moscow to Central Asia on different airlines that they missed. I can't even imagine how much time, money and grief Belavia's rickety old planes and abysmal customer service cost them. Beyond that, the airline is mediocre in all ways--the seats, the food, the whole experience. From what I can tell, they make most of their money based on the fact that there are no direct flights between Russian and Ukraine right now and know they can do whatever they want. The whole experience is similar to a very cheap discount airline in the EU except without EU passenger protections and at the price of a regular airline. I'm avoiding them at all costs in the future, even if it means paying a bit more or a slightly longer flight time.
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PAWA Dominicana

11 November 2017 SU535
maureen : canclled flight with PAWA All material claims are required to be made in writing or electronically. The air carruier has max 30 days to respond. If the air carrier refused to pay the full compensation, you are entiteled to claim the maximum published fare minimum for the canclled e-ticket at the local court.
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Xiamen Airlines

08 November 2017 EDEN LOY
I lost my cell phone on flight 853 from Xiamen to Bangkok on Nov. 7. It is a ZTE MAX phone. Please email me at or call +66 988 696073. if you found it. THANKS. Eden Loy
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IndiGo Airlines

08 November 2017 Guestt
Sir I need help I have flight on 1610 on indigo due to train late I m not come in time will allow in other flight Raha devi , Bijay Kumar, See me Devi & Kumar pihu email is mob no 9905869822
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Spirit Airlines

06 November 2017 nicky
At Myrtle Beach Airport or Fort Lauderdale airport we have always had good services - flights on time so far - and people are very helpful when we fly from Miami to Paris we have to go from Miami to Fort Lauderdale and catch the evening flight and we get there and we are very tired, but when we arrive we always find the friendly staff which are in most cases very helpful and further more the prices are so affordable that we do not mind to have to take along just one bag to save on the ticket price but also we help on saving fuel which is good for the environment . Right now I am kind of upset with Spirit because when you have a $9 Fare membership there is no way of knowing when it expires, when you follow their answers it says do not worry we will not let it expires we will take it out from your bank account. Well that is nice but we use to know when the membership would expires and then it was easier to deal with this issue. Maybe I am not looking at the right place but I spend so much time on their site this evening that I am loosing it. Anyway I am still happy with their services and WE should fly with them pretty soon again.
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Air Serbia

02 November 2017 Elie
I would like to write about my experience with Airserbia. On 11 sept 2017 my flight was delayed from Beirut tp Paris for more than 1 hour, I have lost my connection to Paris in Belgrade. However, I have been transferred to Slovenia with more than 6 hours of delay. I have also lost my train in Paris, and had to pay for another ticket. My baggage were also delayed and they arrived after 4 day to me. The surprise I got ws that my baggage was also damaged. I asked the company for a refund of my ticket of my flight and I also asked for an attestation from the company for the delay of the flight and the damage of the my bagages. Till now the company did not even answer. However, during the flight, if you ask for a pillow or a blanket, you will get an aggressive answer from the personal telling you that it is only for the business class. When the person beside me asked for a cup of water, he also was answered by an aggressive way telling him that they need first to serve the business class and come back to him. This is the last time I take this flight and I never recommend.
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Lahore Allama Iqbal International Airport

02 November 2017 fida
hello sir i need information about 32" new LED how much have to pay custom from if i come Doha to Lahore
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Afric Aviation

02 November 2017 Lawden Holmes
Hello, I am looking for internal flights from Libreville to Gamba or Tchibanga in March next year. I cannot find the contact details for flight companies. Can you help me or could you give me contact details of companies who organise internal flights. Thank you for the help. Regards, Lawden Holmes
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Caribbean Airlines

01 November 2017 Ann
I have a Caribbean Airlines account, and getting ready to travel to Barbados. Would like to add a relationship so my sister can have my miles, the system is not allowing me to do so, was wondering if I have to travel first ?
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Entebbe International Airport

01 November 2017 JAFFRI
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31 October 2017 Kaimuk Bjork
Dear Lufthansa, I am a regular customer with your airlines. I would like to inform you about my recent flight with Lufthansa. My journey started in Bangkok, I flew to Frankfurt as a connecting destination before landing in Copenhagen. My flight information is attached to this mail. My flight in Bangkok was suppose to take off at 23:00, however after we entered the plane, the pilot announced the flight would be delayed as there was no flight plan. After two hours, we finally set off. 12 hours later, we have arrived in Frankfurt where I was already late for my connecting flight to Copenhagen. Other customers and I were promised to go on the next flight out, but sadly this was not the case. We were treated badly by the workers in the airport. They sent us to the wrong people and refused to help. Later I was put on a flight at 5pm, where the others were put on one at 12pm. I waited 8 hours in the airport, baring in mind I was getting over a flu, suffering high fever. I believe this journey with Lufthansa was quite disappointing as it was a big inconvenience, I am hoping to receive some kind of compensation for the inconvenience lufthansa had created upon my journey. I fly to Thailand and back to Denmark every 2 months and have recently done that with Lufthansa and will be doing so again in December. I hope the next journey will be a pleasant one. Hoping to hear your response soon. Best Regards, Kaimuk Bjork
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30 October 2017 tran
Hi, re: booking reference LU9EQX, I originally book for direct flights both ways. My departing flight got changed to 2 stops due to pilot strike per Aviance rep... I had a terrible flight that night as I couldn't sleep much because I had stops between my flights. I now just received another notice that my returning flight was also changed. Are you kidding me? Is it another pilot strike?? or its just a scam that the airline tries to compete with other airlines and offers direct flights which never in fact exist and change it later? I'm a very unhappy and disappointed customer with the airline and I want a true and honest answer.
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Douala International Airport

26 October 2017 Bawfeh
My wife travelled recently with 2 minors (my kids) to visit me in Norway (all passengers of Cmr nationality). For heaven sake, I did not consent to that visit, but through the machinary of bribery and corruption, the police officials abaided with crime, by permitting kids to travel with a parent that had no proof of her parental claim over the kids (no birth certificates). They ignored police reports sent to their office warning them that the parent on the other side has not consented for the traveling of the kids. I am still on this case: 'Police connived with criminal on a case of "Alleged child trafficking."' This is how they sell out their innocent citizens into slavery, abuse and trafficking in foreign lands, for cheap bribes.
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Shaheen Air International

25 October 2017 TAHIR
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Blue Panorama Airlines

24 October 2017 Guest
Blue Panorama is a fine airline that tries to scam their customers.
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South African Airways

22 October 2017 Guest
Just a follow up to my message sent octobre 2015: after two years now I confirm that SAA has no policy to compensate for lost bag and is not willing to proactively respect international laws by doing so. They simply don't care about passengers. I have finally fill a case to oblige them towards my country law authority.
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19 October 2017 Gurpal Bansal
Azul damaged my suitcase and will not take responsibility. I complained at the airport when i reached Vitoria and a pretend report typed I was told it would be sent to me by email. never happened so I did an online report which stated numbers I should contact and they do not work at all. If this Airline is covered by regulations, what are the regulators doing about this CRAP airline and why is this airline not providing correct customer service numbers for English Speakers!!???
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Gaborone Sir Seretse Khama International Airport

19 October 2017 Ronald Mutsuku
To whom it may concern I am from zimbabwe , l got a cheaper ticket to and from Hong kong ,l am bringing my bags about 10 bags transit to zimbabwe l wanted to ask if l pay any duties if l am a transit passenger to zimbabwe .l will use road from Gaborone to Plumtree or l just pay duty at Plumtree zimbabwe side on my way out
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Jakarta Soekarno-Hatta International Airport

13 October 2017 Vincent
This is the most idiot airport designed for pick up flow. I hope whoever designed this can shoot himself for the stupidity.
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Mauritania Airlines International

13 October 2017 Alfred Famiano
PLEASE HELP ME!!! my name is Alfred Famiano Jr. I was on flight L6112 on Monday, October 09, 2017 from Nouakchott Mauritania to Dakar, Senegal then to Lagos, Nigeria. My Mauritanian Locator is: M9XTQ, my Recoerd Locator is: W8J297. When my flight from Nouakchott was late arriving in Dakar I was greeted by ground crew on the tarmac. They had my boarding pass for the next flight to Lome and then on the Lagos Nigeria. They told me I had no time to get my bag that the plane was waiting for me. They were very kind and said we will drive you to the plan, don't worry about your bag it will be in Lagos when you get there. I thought WOW THIS IS GREAT that they are going the extra step to help a customer get to his connecting flight especially when you read about all the bad press airlines are getting these days. Well when I arrived in Lagos my bag was nowhere to be found. The baggage people in Lagos took a report and said it would be there the next day. Today is the 12th and still no bag. I'm just being told everyday to come back to the airport tomorrow, I just don't know what to do. Nobody seems to care at all, they simply say it's not their problem it's the airlines problem. Spending three days in Lagos going back and forth the the airport is very frustrating especially when I was suppose to be on a pre-paid tour of the country and wearing the same cloths, plus I have eye medications in the bag as I have them taken away from my carry on the past at certain security check points. I really can't go too many more days without these drops (there for glaucoma) and keeping the ocular pressure down. I'm suppose to be in Lagos for another week, but not sure if I will be able to go that long without the drops. The tag number on the bag is L6358548. With today's technology and bar codes I can't believe it taking this long. It may just be sitting in a room in Dakar only an hour or so away. Can someone please help me. I don't know what else to do at this point. Thanking you in advance. Al Famiano
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Delta Air Lines

12 October 2017 JammyBritton27
I think Delta is far better than American Airlines. I wonder when it will become #1 airlines. I believe it won't be long enough for Delta to catch up with AAL, with its fleet size nearing to 1000, it's already 996 now.
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Frankfurt Airport

10 October 2017 Peter Somers
October 9 2017 I was detained at T2 departures security due to a false chemical alert on my hand luggage. The security guy was excellent, polite and reassuring and should be commended, but police took more than half an hour to arrive. I very nearly missed my BA flight to LHR.
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Birmingham International Airport

10 October 2017 Guest
Lovingly designed to extract as much money from your wallet as possible.
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09 October 2017 Bjoern Reinicke
Hallo, ich komme bei Ihnen leide telefonisch nicht durch!!! Wir fliegen am Samstag (14.10) mit Ihnen und wir möchten gerne Sitzplätze reservieren! Leider geht dies nicht über das Buchungsportal , da wir mehr als 7 Personen sind ( 8 ). Unsere Buchungsnummer ist: 8F2NFA Wichtig wäre es, dass wir alle möglichst in Reihen hintereinander/nebeneinander sitzen!! Insbesondere die Kinder zusammen mit der Eltern!! Es sind 3 Kinder plus Vater und Mutter! Das Baby ( 12 Monate)kommt auf den Schoß! Hier wäre es wichtig , dass genügend Beinfreiheit vorhanden ist! Zudem Oma und Opa! Es wäre schön, wenn Sie das realisieren können, bevor wir einchecken!! Vielen Dank! Mit freundlichen Grüßen Björn Reinicke 017621125551
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Jet Airways

DEAR Sir I apply ajob for jet times consultancy.alredy I paid 9,000 rupess for sequrity. I got amail from jet airways for training process.pls confirm me its fack or true. Jet Airways India 9:16 PM (14 hours ago) to me Dear Sanjay Kumar Beher, JET AIRWAYS INDIA. Your code number SKB-814040 You are in group one. Note - Your selection has been confirmed for our organization (JET AIRWAYS INDIA) for the profile of Cavin Crew.You have to deposite 15,500/- for Training Security Amount. You will get your amount (7500/- ) refund after joining which you have paid so far for your career by cheque. Today on wards you will get all necessary detail via mail like Verified profile, Training letter, and letter of Intent. Your 15,500/- is refundable after completing your 45 days of training. Note 23/10/2017 is the last date of Training Process you can Make a call to Amit Mittal. (HR Manager) Note - you can call in official working Hours Monday to Saturday 9 Am to 6 Pm. After the working hours your call is not accepted. Note : After this amount if you didn't get your job i will refund your total amount. You just pay 15,500/- Rs. Employment Code : SKB-814040 Designation : Cavin Crew Salary : 25,000/- ( During the Training ) Training Duration : X 45 days in Kolkata X 15 Days( Special Session ) Regards With Best Wishes (HR Manager) Mr. Amit Mittal Jet Airways India 9:17 PM (14 hours ago) > > Dear Sanjay Kumar Beher, > JET AIRWAYS INDIA. > > Your code number SKB-... Sanjaykumar Behera 9:49 PM (13 hours ago) to Jet Dear sir i got a training process letter from Jet Airways India.Can you Please share me your contact number.So that i have ask some query about the training process.
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07 October 2017 chrstine
I travelled Hop air yesterday and inside the airline and checking in at the desk it was perfect. However I have a walking stick and walk well with it. I was more than surprised to be told at the boarding gate that I could not enter the aircraft early with other passengers who might need longer. I am a silver member of flying blu and this has never happened to me before. They said if I wanted to board early I should have asked for assistance but why inconvenience people like that if I can still manage. I dont want to travel with Hop again
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