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 ⇒ Airline and Airport Discussion Forum


Airline and Airport Discussion Forum

Discussion of airlines and airports all over the world. You can share your flight and travel experiences, and discuss a specific airline, aircraft or airport, using the links on this page.

To take part in the discussion of the airline or airport, follow the links on this page or leave your messages on the pages of the corresponding airlines of the world, airports, airplanes.

Recently Discussed Airlines, Airports, Airplanes

WOW air

22 January 2018 luc Lanctot
on the flight fr om Montreal WW252/720, Friday, December 8th, 2017 5:55:00 pm to Keflavik, and fr om Kefflavik to flight WW252 Saturday, December9, 2017 4:25:00, to Berlin Schonefeld , flight number :WW720, Saturday , December 9-2017 arrival : 10:45:00, my one consigned piece was not on the pick up area. This error on your part ruined my trip. I am also a French army officer , I was to be taken by car from Berlin to Ukraine, with stop overs in our bases along the way, with the missing piece of luguage I had to cancel this means of transport, (why don't you WOW have an office at this Airport??) I lost many hours trying to recover my luguage , Luck ly I speak Deutsch, after 1/2 an hour I found the desk on the first floor of the airport , wh ere I filled out a "property Irregularity report" for my lost piece of baggage.(SEE ATTACHED CLAIM I called a army friend who lives in SZCZECIN Poland, If I could use his address IN ORDER TO recover my luguage and to find me a hotel in that city. lost 2 days because of your error, this screwed my whole work schedule, I was to give a series of conferences in different cities in Poland and Ukraine. I was able to only be at the conference in Szczecin. By the way Skuli, My wife in Quebec call your WOW office several times in Reykjavik to found out what recourse claim we had but to no avail, no one returned her calls , At AIR FRANCE THAT WOULD BE UNTHINKABLE , SOMEONE WOULD BE OUT OF A JOB. I realize your a low cost airline but there's a lim it. Oh yes I almost forgot, the friend in Szczecin came to schonefeld to pick me up and we drove to his home to wait for my lugguage. You owe him for his car and time expence. Skuli look up my file and you will see , my return flight was to be on jan 19, 2018 , but because of my missing suitcase I came back on December 19th, plus you did not hesitate to add on on a whole bunch of surcharges which I want reinbursed. HOTEL IN SZCZECIN, TRAIN TO LVIV UKRAINE, SURCHAGES FOR OVERSIZE LUGGAGE. A 3 DOLLAR CHARGE FOR A BOTTLE OF WATER, AFTER RUINING MY TRIP TO UKRAINE. THINK OF IT , IT WASN'T A COINCIDENCE I FLEW WOW AIR BUT IT WAS NOT MY FAULT YOU LOST MY LUGGAGE. i HAVE NOT MENTIONED THIS TO A/F NOR DO I INTEND TO IF YOU REINBURSE ME MY DUE. Every one said you were a cool boss, let me tell you about a project I have concerning Ukraine, did you know there are 1,359,221 Ukrainians living in Canada, many wanting to go either for skiing to the Carpathian mountains, or a visit their grandmother in Odessa, or the |Jazz fest in Lviv, and I can go on and on, Skuli why don't fly to Ukraine, Lviv, Kyiv, Odessa, I discussed this with your purser, I gave him my email to give to you. If you plan to fly to Ukraine, and want to fill your seats full of Canadian Ukrainians, I'm your man , I am already involved in volunteer work with the Canadian Ukrainian Congress for their war effort plus other work I do there, I know the country very very well. If you come to Montreal , Call me . 1-818-321-0359 YOURS VERY SINCERELY, Luc Lanctot EXTRA EXPENCES FOR LOSS LUGGAGE AT BERLIN AIRPORT cAR EXPENCES X $ 60.00 HOTEL CAMPANILE SZCZECIN POLAND 1 NIGHT X $61.00 TRAIN TO LVIV X $70.30 BAGGAGE CHARGES X $138.13 PENALTY RETURN CHARGE ERROR X $290.01 TOTAL X $619.44
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Air Europa

21 January 2018 Max Drey
Hello, my name is Max Drey and i am looking for a airline company that ready to take the line from Haifa airport (Israel) LLHA to Larnaca LCLK... Haifa to Pafoss and we are open for new destinations. please contact me asap on my mobile +972(0)504353747 and on email max.drey@albatrosslines.com will be happy to progress in details about the airport and RWY details for this goal. thank in advance, Max Drey Albatross lines CEO +972(0)504353747
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Lion Airlines

09 January 2018 An unhappy passenger
Hello, I am not satisfied with the service given by Lion airline. We often faced with delayed flight and this is very unacceptable. Just today (10/1/18) on my way back from Medan (Kuala Namu) to Penang with the flight of JT 013*, we should be on flight at 16:00 WIB but you guys delayed it to 18:00. My nephyew was waiting for us there and he was not free because he had a meeting later. Not just that, they didn't inform about changing the room number which caused everyone were rushing. As a passenger of Lion Airline. I do hope that you can change YOUR ATTITUDE in caring your passenger. IF YOU SAY ABOUT ANY OPERATION PROBLEM, then tell me why must be every single time when I am using your airline service? Don't make it into a trend thank you so much. I REALLY DO HOPE YOU GUYS CHANGE or ELSE YOUR PASSENGER WILL SLOWLY DECREASED. Thank you. I hope to see your feedback via e-mail if can. (muhammadjuani55@gmail.com)
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Island Air

09 January 2018 Guest
Hello. I bought two tickets from Oahu to Maui on December 26, 2017. Could someone tell me how to give my money back? Sincerely
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Colombo Bandaranaike International Airport

02 January 2018 Guest
Today 2 January 2018, at 3pm. We need to go into the arrival terminal in order to get assistance from baggage service regarding our lost luggage. The security at the entrance told us to get the pass from departure terminal baggage service. My husband came back with the pass then only we were told we need 1 pass for each individual of us. While I was standing there the security is letting others going in without pass, when these people said they are going to the currency exchange counter. The security, Mr Gunapalan denied that he did that. Will be convenient if they told us at the beginning that we needed 2 passes for both of us and we were not treated fairly as others can enter without showing pass. Pls look into this issue of your organization.
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Silver Airways

02 January 2018 oldAVN
Purchased first class, round trip ticket through United Airlines (UAL). Upon checking in for return flight, Silver Airlines charged me $25 "baggage fee." UAL told me one free bag was part of first class ticket. Silver Airlines' return flight ticket did not annotate "pre-checked" status, thus missed flight. I will take a train, a bus or drive myself before ever again flying either UAL or Silver Airlines.
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Frontier Airlines

27 December 2017 Guest
Does anybody have experience not paying the carry-on fee with Frontier while still bringing a carry-on? Like, when they scan my boarding pass to let me on, does anything pop up that's like, "Paid Carry-on" or otherwise? Because I'm definitely trying to save $40 tomorrow.
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Boeing 737-300

26 December 2017 Isah Yunusa
Hello We are searching for 1 corporate jet 8-10 passengers capacity, long flight range, from 1997 to 2004. 2 Commercial Passenger aircrafts that seats 40 to 80 passengers from 1998 to 2002 and 1 B737 1995 to 2002 or similar cargo aircraft. You can read about our company on our website www.airazman.com. Kindly provide me with what you have that falls into my search category and we will get back to with our best interest. Anticipating your response. Kind Regards, IA Yunusa
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Alaska Airlines

23 December 2017 Guest
Well why did you waste all that money ona stupid hand bag??
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La Costena

22 December 2017 Fred schwentafsky
Do something about san carlos airport its a fucking disgrace.
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Cham Wings Airlines

22 December 2017 Guest
One of the fastest growing airlines in the middle east. They are working in very difficult situation
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Vladivostok Air

19 December 2017 Barry
Dear Sirs: What is the availability and duration of flights from Anchorage Alaska to Vladivostok? cybor@clipper.net
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Cambodia Bayon Airlines

17 December 2017 Francesco nocentini
Bought two ticket from sihanoukville to phnom penh for next 30 dicember with expedia tour operetor. Do i have to confirm it with you?.
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Antonov An-2/An-3

16 December 2017 Samuel Resoeboen
Dear Sir/Madam, What is the newest age of AN3, what is its price, is there any AN3 ready for sale? Where can I contact if there are AN3 ready for sale? Thanks Samuel
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Rarotonga International Airport

15 December 2017 Andries Venter
You email address on your web page is incorrect!!. Merry Christmas
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Transaero

11 December 2017 Guest
white wine was good and de crew were very kindly. So fast, so quickly. the time was a little inestable, but the trip was very soft
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Rutaca Airlines

07 December 2017 Guest
Hi, I'm in Curacao, and I just like to know if you have flight to las Piedras in December and the price please. Do you have a contactnumber in Curacao??
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Interjet

01 December 2017 Guest
Better hope you do not need to look for a bag they lost. they have no service, information or tracking for bags. if it goes missing you will never see it again. I lost one bag and the run around telling me it might show up on the next flight. But they cannot tell me if they put it on that flight because they cannot contact anyone in their own company. They are absolutely the worst airline and service company around. They may be good for the local people but I would avoid them if you have anything you do not want o lose.
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Aerolineas Argentinas

30 November 2017 HO SEOK JUNG
Dear Sir/Madam I am writing to you to complain about damage from your flight delayed departure and your poor service. I have participated the international plenary meeting - FATF -GAFILAT- which was held in Buenos Aires from 29 Oct to 3 Nov. The president of FATF meeting is currently Mr Santiago Otamendi who is the Secretary of Justice at the National Ministry of Justice and Human Rights of the Republic of Argentinasta. After plenary meeting I was supposed to take flight to going to NY JFK airport departing at 23:50 AR 1300. However that flight was delayed due to your problems. My original schedule going back to my country(south Korea) was departing at 12:00 korean airline KE0082 so it remains approximately 3 hours to transfer. However your delay I could not afford to transfer to my original schedule flight because the Argentina airline was scheduled to arrive over 11:00 so it just only would remain 1 hour so that I could not transfer to my original flight. Therefore I had to change my schedule departing at 00:50 next day 6 Nov according to the recommendation of your company staff working in Argentinasta airport ticket booth. When the staff of Argentina airplane said that due to the delay I can get the meal voucher at JFK Airport because I have to stay more 12 hours in airport. However when I arrived at JFK airport I asked the meal voucher at the Argentina airplane reception desk. They said the voucher can be used at the restaurants in the terminal 7 but my korean airline is terminal 1. So the voucher was useless. Due to the delay of your flight I arrived at Seoul airport passing one day so that I could not attend to my company and also missing very important meeting. My damages was serious from your delayed departure. I am not satisfied with your delay and service that I received from your company so I want to receive compensation from your company. Actually with my one day missing, my salary was removed about US$400 and i can not recover from the damage not participating the important meeting. My mental damage also serious. I look forward to your reply If you are not the related department, would you please pass this email to whom it may concern personal information : last name : JUNG, first name : HO SEOK, passport number : M37512852, telephone : +82-10-5290-0927 flight : AR1300, 04/11/2017, dep : Buenos Ailres_EZE arr : New York ticket number : 1805761112378 address : 105-1501 Jangsung APT 211 Joohwaro Ilsangu Goyang Gyeonggido South Koera 10382
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Air Corsica

29 November 2017 Horst-Dieter Hüdig
We have booked a flight 20.11.2017 for June 16.6.2017 from Bastia XK 250 to Marseille Morning 7.05 We will change the flight to June 15.6. XK 254 from Bastia 15.35. It`s a better connection for us to Istanbul für the next day. It`s the same price? What we must do? Please answer in German or English. Better is in German
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Tripoli International Airport

28 November 2017 Phyllis Robinson
I am from USA trying get ahold of Robert Anderson who is staying at Tripoli Airport waiting to leave need to get this message to him, need to e-mail his cell number or e-mail me at dreamcatch51@hotmail.com my phone is not working at present . need this info to get to him ASAP please
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Sky Airline

24 November 2017 Guest
can you change your passport details once you have booked the flight? (flying from BA to Santiago)
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TAAG - Angola Airlines

20 November 2017 KIRAN OZA
Sir My flight Lisbon-(Luanda)-Sao Tome on Oct.04 and return OCT.12, SAO TOME-(Luanda)-ANGOLA. When I checked in for my flight from Sao Tome, I handedover one bag, with polythene wrapper at the airport., for Lisbon. When I reached LISBON, polythene wrpping was missing, lock was broken and from inside the bag, 2 shirts and chocolates worth Euro 50/- were missing. I contacted TAAG office at Lisbon, she tried to help me but baggage staff was not available. I had my flight from Lisbon to Paris-BOMBAY. DT511 Sao Tome-Luanda: DT652 Luanda-Lisbon OCT 12.
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KD Air

20 November 2017 Landry
Left at airport for hours with no staff or answered emails. Miles from anywhere. Rental car company closed. Flight was supposed to leave at 420 it's 735
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White Airways

19 November 2017 Amy Cheung
2 adults elderly over 80 years old needs MEET & ASSIST SERVICES Taylor Charles William Derek Mr Taylor Eldra Eunice Mrs 12Dec TP1099 Valencia to Lisbon depart 1210 This flight although Tap Air but operated by White Airways. Both already ticketed under Tap Air record locator MKEWM4 They are willing to pay extra for this services please advise can you arrange for them? My email address: amy.cheung@lotusint.com.hk
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InterCaribbean Airways

18 November 2017 Guy Francis
Very nice color scheme. A good strong and productive airplane, the embraer 120.. All I can say. Haven't flown with them yet. Beautifull tail livery.... Greetings from the southern caribbean. Curacao - Dutch Caribbean...
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Sun Dor International Airlines

18 November 2017 Guest
SundOR is still an airline! In fact, it is considered the best airline of israel
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Silkair

16 November 2017 Guest
How come you don't have an email address for customer service?
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Belavia - Belarusian Airlines

12 November 2017 Guest
Terrible airline all around. Avoid at all costs. Flight was 12 hours late due to their rickety old airplane being deemed unfit to fly. That's just the way it is, they said. Backstory: Needed to make an important afternoon meeting in St. Petersburg and bit the bullet and bought the ticket on the morning flight that cost twice as much as all the others flying later in the day. We boarded. The plane looked ancient and terrifying, but ok, whatever. It goes out to the runway, and then some men come out and start fiddling around under the wing, open up the engine. We sit there for an hour on the runway watching them. Then they inform us the plane cannot fly. We're brought back to the terminal to wait for another 5 hours while they find a plane that can fly. Then, due to missing all earlier connection flights in Minsk, another 5 hours in the airport there. End result: spent twice as much on a ticket only to be 12 hours late. No compensation offered. Rude staff. They don't have numbers (except ticket offices that don't provide any information except for ticket purchases) outside of Belarus, so if you want to call you have to pay through the nose to call to Minsk. If you want to complain, you have to send a regular letter to Minsk. In my case, they then sent a letter to my home address saying "oh well so sorry, looking forward to your business next time." I didn't even have it so bad--I just lost a couple hundred dollars and 12 hours. Others on the flight had connecting flights in Moscow to Central Asia on different airlines that they missed. I can't even imagine how much time, money and grief Belavia's rickety old planes and abysmal customer service cost them. Beyond that, the airline is mediocre in all ways--the seats, the food, the whole experience. From what I can tell, they make most of their money based on the fact that there are no direct flights between Russian and Ukraine right now and know they can do whatever they want. The whole experience is similar to a very cheap discount airline in the EU except without EU passenger protections and at the price of a regular airline. I'm avoiding them at all costs in the future, even if it means paying a bit more or a slightly longer flight time.
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PAWA Dominicana

11 November 2017 SU535
maureen : canclled flight with PAWA All material claims are required to be made in writing or electronically. The air carruier has max 30 days to respond. If the air carrier refused to pay the full compensation, you are entiteled to claim the maximum published fare minimum for the canclled e-ticket at the local court.
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IndiGo Airlines

08 November 2017 Guestt
Sir I need help I have flight on 1610 on indigo due to train late I m not come in time will allow in other flight Raha devi , Bijay Kumar, See me Devi & Kumar pihu email is bijay712@live.com mob no 9905869822
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Airbus A310

07 November 2017 abudullah al haram
hello i am here to inquire the purchase of one of these fine air vessels for my new (totally not terrorist) military dictatorship in the middle east. thank you for your time you ungrateful American infidel
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Spirit Airlines

06 November 2017 nicky
At Myrtle Beach Airport or Fort Lauderdale airport we have always had good services - flights on time so far - and people are very helpful when we fly from Miami to Paris we have to go from Miami to Fort Lauderdale and catch the evening flight and we get there and we are very tired, but when we arrive we always find the friendly staff which are in most cases very helpful and further more the prices are so affordable that we do not mind to have to take along just one bag to save on the ticket price but also we help on saving fuel which is good for the environment . Right now I am kind of upset with Spirit because when you have a $9 Fare membership there is no way of knowing when it expires, when you follow their answers it says do not worry we will not let it expires we will take it out from your bank account. Well that is nice but we use to know when the membership would expires and then it was easier to deal with this issue. Maybe I am not looking at the right place but I spend so much time on their site this evening that I am loosing it. Anyway I am still happy with their services and WE should fly with them pretty soon again.
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Air Serbia

02 November 2017 Elie
I would like to write about my experience with Airserbia. On 11 sept 2017 my flight was delayed from Beirut tp Paris for more than 1 hour, I have lost my connection to Paris in Belgrade. However, I have been transferred to Slovenia with more than 6 hours of delay. I have also lost my train in Paris, and had to pay for another ticket. My baggage were also delayed and they arrived after 4 day to me. The surprise I got ws that my baggage was also damaged. I asked the company for a refund of my ticket of my flight and I also asked for an attestation from the company for the delay of the flight and the damage of the my bagages. Till now the company did not even answer. However, during the flight, if you ask for a pillow or a blanket, you will get an aggressive answer from the personal telling you that it is only for the business class. When the person beside me asked for a cup of water, he also was answered by an aggressive way telling him that they need first to serve the business class and come back to him. This is the last time I take this flight and I never recommend.
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Afric Aviation

02 November 2017 Lawden Holmes
Hello, I am looking for internal flights from Libreville to Gamba or Tchibanga in March next year. I cannot find the contact details for flight companies. Can you help me or could you give me contact details of companies who organise internal flights. Thank you for the help. Regards, Lawden Holmes
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Entebbe International Airport

01 November 2017 JAFFRI
A LOTS OF MATERIAL NEED TO DELIVER TO ENTEBBE, BUT NOTKNOWING WHAT IS THE PROCEDURE OVER THERE
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Douala International Airport

26 October 2017 Bawfeh
My wife travelled recently with 2 minors (my kids) to visit me in Norway (all passengers of Cmr nationality). For heaven sake, I did not consent to that visit, but through the machinary of bribery and corruption, the police officials abaided with crime, by permitting kids to travel with a parent that had no proof of her parental claim over the kids (no birth certificates). They ignored police reports sent to their office warning them that the parent on the other side has not consented for the traveling of the kids. I am still on this case: 'Police connived with criminal on a case of "Alleged child trafficking."' This is how they sell out their innocent citizens into slavery, abuse and trafficking in foreign lands, for cheap bribes.
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South African Airways

22 October 2017 Guest
Just a follow up to my message sent octobre 2015: after two years now I confirm that SAA has no policy to compensate for lost bag and is not willing to proactively respect international laws by doing so. They simply don't care about passengers. I have finally fill a case to oblige them towards my country law authority.
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Azul

19 October 2017 Gurpal Bansal
Azul damaged my suitcase and will not take responsibility. I complained at the airport when i reached Vitoria and a pretend report typed I was told it would be sent to me by email. never happened so I did an online report which stated numbers I should contact and they do not work at all. If this Airline is covered by regulations, what are the regulators doing about this CRAP airline and why is this airline not providing correct customer service numbers for English Speakers!!???
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Gaborone Sir Seretse Khama International Airport

19 October 2017 Ronald Mutsuku
To whom it may concern I am from zimbabwe , l got a cheaper ticket to and from Hong kong ,l am bringing my bags about 10 bags transit to zimbabwe l wanted to ask if l pay any duties if l am a transit passenger to zimbabwe .l will use road from Gaborone to Plumtree or l just pay duty at Plumtree zimbabwe side on my way out
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BAe Jetstream 31/32

17 October 2017 Guest
Does the Jetstream 3200 takeoff 10,000 altitude field???? For example Cuzco - Peru
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Mauritania Airlines International

13 October 2017 Alfred Famiano
PLEASE HELP ME!!! my name is Alfred Famiano Jr. I was on flight L6112 on Monday, October 09, 2017 from Nouakchott Mauritania to Dakar, Senegal then to Lagos, Nigeria. My Mauritanian Locator is: M9XTQ, my Recoerd Locator is: W8J297. When my flight from Nouakchott was late arriving in Dakar I was greeted by ground crew on the tarmac. They had my boarding pass for the next flight to Lome and then on the Lagos Nigeria. They told me I had no time to get my bag that the plane was waiting for me. They were very kind and said we will drive you to the plan, don't worry about your bag it will be in Lagos when you get there. I thought WOW THIS IS GREAT that they are going the extra step to help a customer get to his connecting flight especially when you read about all the bad press airlines are getting these days. Well when I arrived in Lagos my bag was nowhere to be found. The baggage people in Lagos took a report and said it would be there the next day. Today is the 12th and still no bag. I'm just being told everyday to come back to the airport tomorrow, I just don't know what to do. Nobody seems to care at all, they simply say it's not their problem it's the airlines problem. Spending three days in Lagos going back and forth the the airport is very frustrating especially when I was suppose to be on a pre-paid tour of the country and wearing the same cloths, plus I have eye medications in the bag as I have them taken away from my carry on the past at certain security check points. I really can't go too many more days without these drops (there for glaucoma) and keeping the ocular pressure down. I'm suppose to be in Lagos for another week, but not sure if I will be able to go that long without the drops. The tag number on the bag is L6358548. With today's technology and bar codes I can't believe it taking this long. It may just be sitting in a room in Dakar only an hour or so away. Can someone please help me. I don't know what else to do at this point. Thanking you in advance. Al Famiano ajfamiano@gmail.co
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Boeing 717

11 October 2017 Guest
Thanks. but How much does her cruise altitude?
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Birmingham International Airport

10 October 2017 Guest
Lovingly designed to extract as much money from your wallet as possible.
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HOP!

07 October 2017 chrstine
I travelled Hop air yesterday and inside the airline and checking in at the desk it was perfect. However I have a walking stick and walk well with it. I was more than surprised to be told at the boarding gate that I could not enter the aircraft early with other passengers who might need longer. I am a silver member of flying blu and this has never happened to me before. They said if I wanted to board early I should have asked for assistance but why inconvenience people like that if I can still manage. I dont want to travel with Hop again
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Boeing 787-8

07 October 2017 Audrey
With so many negative comments made in the earlier years, is B787-8 safe to fly now? My whole family may be flying to Hawaii in this aircraft next holiday. Am a bit ruffled by comments!
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San Juan Luis Munoz Marin International Airport

04 October 2017 Linda
My husband and I are Christian missionaries in PR for almost a year. We evacuated the day before Marie. We had to leave our car in the parking garage. I would like to know if the cost to park in the garage will be forgiven when we return. We have tried to get back to PR but our flights have been cancelled. It would be nice to have this bill forgiven due to the help that everyone is giving to PR. To help someone that wants to help others is needed. I was told by someone in the parking office that they could not help me. Please make the difference. thank you, Linda Glenn 239-292-5639
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Kunming Airlines

02 October 2017 CHAIYA, Molor
I flew from USA to Kunming but my one luggage was lost. I really want it so, please help to find for me. I am now in Laos. My phone number is 85620 29929617. Thank you.
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Dornier 228

29 September 2017 Guest
what is the factor of safety of these specifications ? I am designing an airstrip for this airplane, I was wondering how reliable are the take off and landing lengths ? Are they under an optimal condition ?
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LGW Luftfahrtgesellschaft Walter

26 September 2017 Guest
MARTIN/ELSA BERENGERE// ref: VLEHAB// 2 AB8623 Z 29SEP 5 GVADUS HK1 1215 1350 29SEP E AB/ 3 AB7472 Z 29SEP 5 DUSBOS UN1 1515 1710 29SEP E AB/ 4 AB7473 Z 22OCT 7*BOSDUS HK1 1855 0745 23OCT E AB/ 5 AB8622 Z 23OCT 1*DUSGVA HK1 0910 1045 23OCT E AB// please can you tell me if is posible to have outbound /retour flight with Lufthansa?.
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