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Airline and Airport Discussion Forum

Discussion of airlines and airports all over the world. You can share your flight and travel experiences, and discuss a specific airline or airport, using the links on this page.

To take part in the discussion of the airline or airport, follow the links on this page or leave your messages on the pages of the corresponding airlines of the world , airports, aircraft .

Recently Discussed Airlines, Airports, Airplanes

Silkair

16 November 2017 Guest
How come you don't have an email address for customer service?
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Belavia - Belarusian Airlines

12 November 2017 Guest
Terrible airline all around. Avoid at all costs. Flight was 12 hours late due to their rickety old airplane being deemed unfit to fly. That's just the way it is, they said. Backstory: Needed to make an important afternoon meeting in St. Petersburg and bit the bullet and bought the ticket on the morning flight that cost twice as much as all the others flying later in the day. We boarded. The plane looked ancient and terrifying, but ok, whatever. It goes out to the runway, and then some men come out and start fiddling around under the wing, open up the engine. We sit there for an hour on the runway watching them. Then they inform us the plane cannot fly. We're brought back to the terminal to wait for another 5 hours while they find a plane that can fly. Then, due to missing all earlier connection flights in Minsk, another 5 hours in the airport there. End result: spent twice as much on a ticket only to be 12 hours late. No compensation offered. Rude staff. They don't have numbers (except ticket offices that don't provide any information except for ticket purchases) outside of Belarus, so if you want to call you have to pay through the nose to call to Minsk. If you want to complain, you have to send a regular letter to Minsk. In my case, they then sent a letter to my home address saying "oh well so sorry, looking forward to your business next time." I didn't even have it so bad--I just lost a couple hundred dollars and 12 hours. Others on the flight had connecting flights in Moscow to Central Asia on different airlines that they missed. I can't even imagine how much time, money and grief Belavia's rickety old planes and abysmal customer service cost them. Beyond that, the airline is mediocre in all ways--the seats, the food, the whole experience. From what I can tell, they make most of their money based on the fact that there are no direct flights between Russian and Ukraine right now and know they can do whatever they want. The whole experience is similar to a very cheap discount airline in the EU except without EU passenger protections and at the price of a regular airline. I'm avoiding them at all costs in the future, even if it means paying a bit more or a slightly longer flight time.
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PAWA Dominicana

11 November 2017 SU535
maureen : canclled flight with PAWA All material claims are required to be made in writing or electronically. The air carruier has max 30 days to respond. If the air carrier refused to pay the full compensation, you are entiteled to claim the maximum published fare minimum for the canclled e-ticket at the local court.
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IndiGo Airlines

08 November 2017 Guestt
Sir I need help I have flight on 1610 on indigo due to train late I m not come in time will allow in other flight Raha devi , Bijay Kumar, See me Devi & Kumar pihu email is bijay712@live.com mob no 9905869822
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Airbus A310

07 November 2017 abudullah al haram
hello i am here to inquire the purchase of one of these fine air vessels for my new (totally not terrorist) military dictatorship in the middle east. thank you for your time you ungrateful American infidel
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Spirit Airlines

06 November 2017 nicky
At Myrtle Beach Airport or Fort Lauderdale airport we have always had good services - flights on time so far - and people are very helpful when we fly from Miami to Paris we have to go from Miami to Fort Lauderdale and catch the evening flight and we get there and we are very tired, but when we arrive we always find the friendly staff which are in most cases very helpful and further more the prices are so affordable that we do not mind to have to take along just one bag to save on the ticket price but also we help on saving fuel which is good for the environment . Right now I am kind of upset with Spirit because when you have a $9 Fare membership there is no way of knowing when it expires, when you follow their answers it says do not worry we will not let it expires we will take it out from your bank account. Well that is nice but we use to know when the membership would expires and then it was easier to deal with this issue. Maybe I am not looking at the right place but I spend so much time on their site this evening that I am loosing it. Anyway I am still happy with their services and WE should fly with them pretty soon again.
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Air Serbia

02 November 2017 Elie
I would like to write about my experience with Airserbia. On 11 sept 2017 my flight was delayed from Beirut tp Paris for more than 1 hour, I have lost my connection to Paris in Belgrade. However, I have been transferred to Slovenia with more than 6 hours of delay. I have also lost my train in Paris, and had to pay for another ticket. My baggage were also delayed and they arrived after 4 day to me. The surprise I got ws that my baggage was also damaged. I asked the company for a refund of my ticket of my flight and I also asked for an attestation from the company for the delay of the flight and the damage of the my bagages. Till now the company did not even answer. However, during the flight, if you ask for a pillow or a blanket, you will get an aggressive answer from the personal telling you that it is only for the business class. When the person beside me asked for a cup of water, he also was answered by an aggressive way telling him that they need first to serve the business class and come back to him. This is the last time I take this flight and I never recommend.
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Afric Aviation

02 November 2017 Lawden Holmes
Hello, I am looking for internal flights from Libreville to Gamba or Tchibanga in March next year. I cannot find the contact details for flight companies. Can you help me or could you give me contact details of companies who organise internal flights. Thank you for the help. Regards, Lawden Holmes
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Entebbe International Airport

01 November 2017 JAFFRI
A LOTS OF MATERIAL NEED TO DELIVER TO ENTEBBE, BUT NOTKNOWING WHAT IS THE PROCEDURE OVER THERE
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Douala International Airport

26 October 2017 Bawfeh
My wife travelled recently with 2 minors (my kids) to visit me in Norway (all passengers of Cmr nationality). For heaven sake, I did not consent to that visit, but through the machinary of bribery and corruption, the police officials abaided with crime, by permitting kids to travel with a parent that had no proof of her parental claim over the kids (no birth certificates). They ignored police reports sent to their office warning them that the parent on the other side has not consented for the traveling of the kids. I am still on this case: 'Police connived with criminal on a case of "Alleged child trafficking."' This is how they sell out their innocent citizens into slavery, abuse and trafficking in foreign lands, for cheap bribes.
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South African Airways

22 October 2017 Guest
Just a follow up to my message sent octobre 2015: after two years now I confirm that SAA has no policy to compensate for lost bag and is not willing to proactively respect international laws by doing so. They simply don't care about passengers. I have finally fill a case to oblige them towards my country law authority.
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Azul

19 October 2017 Gurpal Bansal
Azul damaged my suitcase and will not take responsibility. I complained at the airport when i reached Vitoria and a pretend report typed I was told it would be sent to me by email. never happened so I did an online report which stated numbers I should contact and they do not work at all. If this Airline is covered by regulations, what are the regulators doing about this CRAP airline and why is this airline not providing correct customer service numbers for English Speakers!!???
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Gaborone Sir Seretse Khama International Airport

19 October 2017 Ronald Mutsuku
To whom it may concern I am from zimbabwe , l got a cheaper ticket to and from Hong kong ,l am bringing my bags about 10 bags transit to zimbabwe l wanted to ask if l pay any duties if l am a transit passenger to zimbabwe .l will use road from Gaborone to Plumtree or l just pay duty at Plumtree zimbabwe side on my way out
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BAe Jetstream 31/32

17 October 2017 Guest
Does the Jetstream 3200 takeoff 10,000 altitude field???? For example Cuzco - Peru
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Mauritania Airlines International

13 October 2017 Alfred Famiano
PLEASE HELP ME!!! my name is Alfred Famiano Jr. I was on flight L6112 on Monday, October 09, 2017 from Nouakchott Mauritania to Dakar, Senegal then to Lagos, Nigeria. My Mauritanian Locator is: M9XTQ, my Recoerd Locator is: W8J297. When my flight from Nouakchott was late arriving in Dakar I was greeted by ground crew on the tarmac. They had my boarding pass for the next flight to Lome and then on the Lagos Nigeria. They told me I had no time to get my bag that the plane was waiting for me. They were very kind and said we will drive you to the plan, don't worry about your bag it will be in Lagos when you get there. I thought WOW THIS IS GREAT that they are going the extra step to help a customer get to his connecting flight especially when you read about all the bad press airlines are getting these days. Well when I arrived in Lagos my bag was nowhere to be found. The baggage people in Lagos took a report and said it would be there the next day. Today is the 12th and still no bag. I'm just being told everyday to come back to the airport tomorrow, I just don't know what to do. Nobody seems to care at all, they simply say it's not their problem it's the airlines problem. Spending three days in Lagos going back and forth the the airport is very frustrating especially when I was suppose to be on a pre-paid tour of the country and wearing the same cloths, plus I have eye medications in the bag as I have them taken away from my carry on the past at certain security check points. I really can't go too many more days without these drops (there for glaucoma) and keeping the ocular pressure down. I'm suppose to be in Lagos for another week, but not sure if I will be able to go that long without the drops. The tag number on the bag is L6358548. With today's technology and bar codes I can't believe it taking this long. It may just be sitting in a room in Dakar only an hour or so away. Can someone please help me. I don't know what else to do at this point. Thanking you in advance. Al Famiano ajfamiano@gmail.co
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Boeing 717

11 October 2017 Guest
Thanks. but How much does her cruise altitude?
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Frankfurt Airport

10 October 2017 Peter Somers
October 9 2017 I was detained at T2 departures security due to a false chemical alert on my hand luggage. The security guy was excellent, polite and reassuring and should be commended, but police took more than half an hour to arrive. I very nearly missed my BA flight to LHR.
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Birmingham International Airport

10 October 2017 Guest
Lovingly designed to extract as much money from your wallet as possible.
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HOP!

07 October 2017 chrstine
I travelled Hop air yesterday and inside the airline and checking in at the desk it was perfect. However I have a walking stick and walk well with it. I was more than surprised to be told at the boarding gate that I could not enter the aircraft early with other passengers who might need longer. I am a silver member of flying blu and this has never happened to me before. They said if I wanted to board early I should have asked for assistance but why inconvenience people like that if I can still manage. I dont want to travel with Hop again
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Boeing 787-8

07 October 2017 Audrey
With so many negative comments made in the earlier years, is B787-8 safe to fly now? My whole family may be flying to Hawaii in this aircraft next holiday. Am a bit ruffled by comments!
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San Juan Luis Munoz Marin International Airport

04 October 2017 Linda
My husband and I are Christian missionaries in PR for almost a year. We evacuated the day before Marie. We had to leave our car in the parking garage. I would like to know if the cost to park in the garage will be forgiven when we return. We have tried to get back to PR but our flights have been cancelled. It would be nice to have this bill forgiven due to the help that everyone is giving to PR. To help someone that wants to help others is needed. I was told by someone in the parking office that they could not help me. Please make the difference. thank you, Linda Glenn 239-292-5639
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Kunming Airlines

02 October 2017 CHAIYA, Molor
I flew from USA to Kunming but my one luggage was lost. I really want it so, please help to find for me. I am now in Laos. My phone number is 85620 29929617. Thank you.
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Dornier 228

29 September 2017 Guest
what is the factor of safety of these specifications ? I am designing an airstrip for this airplane, I was wondering how reliable are the take off and landing lengths ? Are they under an optimal condition ?
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Rwandair

27 September 2017 innocent bakunda
what time do you guys check in on 30-9-17
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LGW Luftfahrtgesellschaft Walter

26 September 2017 Guest
MARTIN/ELSA BERENGERE// ref: VLEHAB// 2 AB8623 Z 29SEP 5 GVADUS HK1 1215 1350 29SEP E AB/ 3 AB7472 Z 29SEP 5 DUSBOS UN1 1515 1710 29SEP E AB/ 4 AB7473 Z 22OCT 7*BOSDUS HK1 1855 0745 23OCT E AB/ 5 AB8622 Z 23OCT 1*DUSGVA HK1 0910 1045 23OCT E AB// please can you tell me if is posible to have outbound /retour flight with Lufthansa?.
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Harbin Y-12

23 September 2017 hosein.heidare@yahoo.com
hi please tell me about price of this aircraft new and second hands i want for my flight school in iran thanks
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Middle East Airlines

20 September 2017 Guest
Worst communication and management! Dont lose your money here
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Vueling Airlines

19 September 2017 Guest
Guest : Christiano Fernandes : Vueling is not treating me well in relation to the loss of my lost luggage. In fact they are trying to fool me around!!!! They have lost my luggage in a flight from Barcelona to Berlin on July 4th. Since then I am trying to get some sort of help by sending e-mails, making phone calls, sending mails but nothing. Vueling is just playing with me....making me feel like fool!!! The last time they got in contact they wrote saying that I had to send all my original documents to proceed with my case. I sent everything they asked ...but ...as I have noticed that they were trying to avoid paying I notarized all of them at a Notary Service and payed extra to have a receipt to prove that they received it...GUESS WHAT...today they sent a message saying that they did not receive anything!!!SHAME ON YOU!!!!!! Miguel Angel Jimenez received the my mail with all documents needed on August 17th. Vueling even stamped the Vueling logo as they had to on my receipt!!!! I can send the photo roving how Vueling is treating their customers!!! Please, does anyone know how I can get some help???? Christiano get in touch with me on facebook Guest : Christiano Fernandes : Vueling is not treating me well in relation to the loss of my lost luggage. In fact they are trying to fool me around!!!! They have lost my luggage in a flight from Barcelona to Berlin on July 4th. Since then I am trying to get some sort of help by sending e-mails, making phone calls, sending mails but nothing. Vueling is just playing with me....making me feel like fool!!! The last time they got in contact they wrote saying that I had to send all my original documents to proceed with my case. I sent everything they asked ...but ...as I have noticed that they were trying to avoid paying I notarized all of them at a Notary Service and payed extra to have a receipt to prove that they received it...GUESS WHAT...today they sent a message saying that they did not receive anything!!!SHAME ON YOU!!!!!! Miguel Angel Jimenez received the my mail with all documents needed on August 17th. Vueling even stamped the Vueling logo as they had to on my receipt!!!! I can send the photo roving how Vueling is treating their customers!!! Please, does anyone know how I can get some help???? Christiano get in touch with me on facebook Guest : Christiano Fernandes : Vueling is not treating me well in relation to the loss of my lost luggage. In fact they are trying to fool me around!!!! They have lost my luggage in a flight from Barcelona to Berlin on July 4th. Since then I am trying to get some sort of help by sending e-mails, making phone calls, sending mails but nothing. Vueling is just playing with me....making me feel like fool!!! The last time they got in contact they wrote saying that I had to send all my original documents to proceed with my case. I sent everything they asked ...but ...as I have noticed that they were trying to avoid paying I notarized all of them at a Notary Service and payed extra to have a receipt to prove that they received it...GUESS WHAT...today they sent a message saying that they did not receive anything!!!SHAME ON YOU!!!!!! Miguel Angel Jimenez received the my mail with all documents needed on August 17th. Vueling even stamped the Vueling logo as they had to on my receipt!!!! I can send the photo roving how Vueling is treating their customers!!! Please, does anyone know how I can get some help???? Christiano get in touch with me on facebook Why there is not a clear answer ?
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Bombardier CRJ-900

18 September 2017 Guest
Handicapped accessibility?
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Lome Tokoin Airport

17 September 2017 Guest
You can not get through to talk to anyone at this airport for information via phone or email.
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Nordwind Airlines

14 September 2017 MINIKH VIKTORIA
PNR: 01B5W3 good morning we are unable to make payment by credit card, we have tried many times without a response. Is There a System Error? We put it and tried it in all ways but with no results and answers. Please give us an answer Roberto Rondello's credit card, and the passport's name Minikh Viktoria
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Blu-Express

12 September 2017 PERDIGON
I was CONFIRMED with my husband on the flight Nice Rome August 28 to September 1st (confirmation DL792X (Blu-Express - Ref Booking : P1SWLZMX) Arriving at the airport, impossible to be checked because the code booking our our flights (DL....) was different with the booking codes if the company Mistral Air (codes 365...) that was in charge of this flights After 2 hours and half speaking by phone with your company (I tried to resolved the problem by phone and the responsable or the airport did the same), the place finaly took off, without us.... The booked hotel of course was debited on our bank account, the ticket was pepaid, the taxis to go and to go back the airport paid.... etc. It is now more or less 3 weeks that this append and.... nothing ! Let me know what you intend to do to refund AT LEAST the air tickets (415 euros) the hotel (150 Euros), the taxis (80 euros), and our holidays that..... we didn't had ! Marie France PERDIGON direction.mfp@orange.fr
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BoA - Boliviana de Aviacion

11 September 2017 luis quinteros
Reserva KWKNUD quiero hacer reserva de asientos, comuniquenmé donde realizarlo, en la página o puedo hacerlo. luis.quinteros@australtub.com.ar Gracias
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Mexico City Benito Juarez International Airport

09 September 2017 chhour yingpav
Dear customer service Please you check my tracking number LK203895808US ship wrong destinations to your country airport. This item it should to Cambodia . I had check with my post lot time but not result. If you can found it. Please let me know . Regard Chhour.
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Boeing 737-500

08 September 2017 rana mehtab
how many litter of fuel will burn in one hour 737-500
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Rostov-on-Don Airport

07 September 2017 Guest
hello l m sorry l need your help my mother today from rostov must fly to antalya.but l cant connect with her. please can you check şhe take ticket or she in air now.please help me. her name: olena zozulia with onur air must fly pnr number.NEVGQL please l wait your answer.and l m at antalya now.
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Air Italy

07 September 2017 Eleonora Martelli
I cannot find you anywhere online so that I may book directly with your airline. I do not like going through a third party. How do I do this? Thank you
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Embraer ERJ-145

06 September 2017 MARTIN
I WANT TO KNOW IF THE EMB 145 CAN LAND AND DUMP FROM A TRACK TO 5500 FTS AND WITH A LENGTH OF 1676 MTS, WITH 40 PAX, THANKS
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BH Air

05 September 2017 Guest
They treat passengersas they see fit and appear to totally ignore EU rules on compensation for late flights or passengers who are refused boarding. My advice is to avoid them if at all possible.
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Windhoek Hosea Kutako International Airport

04 September 2017 Jaco Wasserfall
Upon arriving at the Hosea Kutako Airport last night, we joined the long queue for Namibian Citizens in the customs hall. A security guard approached us and asked that we join the much shorter Visitors queue as the entrance to the hall was being blocked. When arriving at the counter, though, the female officer was reluctant to take my passport and told me there is a separate queue for Namibians and asked if I can read. Upon explaining what happened, she retorted by saying that the security guard was not an official and did not have the authority to reallocate people to wrong queues. At that point I was getting quite annoyed - I informed her that there were a dozen or so Namibians behind me in the queue and whether she is saying that we in future should ignored security instructions. When she responded by saying in a loud voice: Why are you getting angry, why are you getting angry?, I decided not to say anything more. However, I do think that such behaviour is deplorable, disrespectful and derogative. This lady should be working at an isolated desk as far away as possible from the public: she is a disgrace to the Namibian Immigration authorities and the Namibian nation.
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Windrose

03 September 2017 Guest
Very unreliable extreamaly bad service and lying company. Flights delay for more than 10-12 hrs and it is quite regularly happened. Would not reccommend anyone to use it for any bussiness.
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Spring Airlines

02 September 2017 mahdi barati
hi i want to buy ticket from bangkok to guanzho how many kilogarm can i bring loggege 10 october 9C8894 spring alir line
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Aero Mongolia

01 September 2017 Joel levine
Amicus travel booked us on a flight for august 29 from uln to murun at 1 pm. On aug 26 they said the flight just changed to 545am. As we were staying 2 hours away from uln that was not acceptable to us to travel during the night on the roads etc . In the United States when airlines change schedules passengers can accept the change or not accept and cancel the reservation we were told we had no option but to go at 545 am or lose everything . Amicus said they could get no refund our booking aug 29 m087. PNR reference:27577682 ticket number. 2752921533. By amicus travel
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Zanzibar International Airport

31 August 2017 Deeves
Since we're a new airline we much appreciate if you could submit the contact email address to follow up with ground handling agreements,
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Air Niugini

30 August 2017 Adelyn Bugatar
This is the best airline in PNG and to be honest I feel so safe when traveling cause it has no history of plane crash that I know of 😊 I would love to work in that organization one fine day.
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Kartika Airlines

30 August 2017 jim@helieasy.com
I'm James (Jim) we have an interest in purchasing B737-300 series aircraft. Long term storage,Light damage is Okay, would like to ship by Ferry Flight (one-Time) then dismantle. Also intereste in any B737-300/400/500 for sale. Also need spare used retired CFM56 Engine (No Records, Damaged Okay) Contact: jim@helieasy.com
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Bergen Airport

29 August 2017 Johanna VandeWoestijnet
Please can you let me know how I can get in telephone contact with the KLM office at your airportGZA6C
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Cape Air

25 August 2017 William C. Ulley
To Whom it may concern, Older private pilot and teacher of Aviation at local Community Colleges I see opportunity to expand your service in Ma. There are airports in Central Ma. that could have free parking and close by to Educational institutions with worldwide attendees that could support your service into Logan. This would especially compliment your new 12 passenger equipment. Would be happy to explain in person if need be. Thank you for your time, Bill Ulley
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Juneyao Airlines

25 August 2017 Danni
eddy pouliot- chantal lacroix : Hi, I have a flight with Juneyao Airline and I would like to reserve my seats for this flight. Ref : PCV441 Flight: HO1357 Departure on March 3 at 20h35 fr om Shanghai Arrival on March 4 at 00h50 in Bangkok Under the name of Eddy Pouliot and Chantal Lacroix Do you have a toll free number from Canada? or wh ere I can do my selection on your website (in english)? Dear Chantal, Could you explain how you finally booked the seats for your flight with Juneyao? I have the same problem, I have 2 flights from Shanghai to Osaka with Juneyao, but I cannot book seats and neither check-in in their website. Thank you and best regards. Regards Chantal Lacroix
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Comac ARJ21

23 August 2017 Matthew Lienert
Like to get a closer look at this jet before I make any assumptions.
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