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 ⇒  ⇒ Cebu Pacific Air


Cebu Pacific Air Discussion

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23 April 2018 09:04:00 Guest

Guest : ERROR [1018: ClassNotAvailable] Hi! got an error like this after credit card payment. My worry is, papasok kaya sa credit card yung fare amount, kahit error? kapag walang nareceive na confimation text ng bangko, meaning di naman nagpush-through yung payment booking? Hi, do you have any update? Same thing happened to me just now. Hindi ko tuloy alam if magbook ba ako ulit.

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18 April 2018 04:04:00 Guest

Hi can someone tell me what to do cause Im trying to pay my add ons in 7/11 however they keep declining it, shows invalid account number, I chose 24 hrs to pay for me to have enough time to go there, I paid my ticket in 7/11 as well without any problems, I message them already,no one is replying though. My flight will be on Friday. Can someone help me please.

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18 April 2018 05:04:00 Guest

I need to print my previous official receipt for my Cebu Pacific Flights. How do I do that? I tried to get on the Official Receipt Generator but I dont know where I can get the confirmation number? Help please. Thanks!

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14 April 2018 06:04:00 Guest

I paid first through debit card then it was declined. So I decided to pay it on 7/11 but the status of my ticket was confirmed but with payment due. How can I solve this?

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10 April 2018 01:04:00 Michael

Good Evening. How can I settle for payment of change fee?

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10 April 2018 03:04:00 Guest

How may I retrieve my booking reference number?

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10 April 2018 03:04:00 Mendel

Hi. I forget tonwrite down my reference number, how may I pay?

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02 April 2018 01:04:00 Guest

ERROR [1018: ClassNotAvailable] Hi! got an error like this after credit card payment. My worry is, papasok kaya sa credit card yung fare amount, kahit error? kapag walang nareceive na confimation text ng bangko, meaning di naman nagpush-through yung payment booking?

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02 April 2018 09:04:00 Guest

Guest : Guest : I paid using my credit card now. Received ung nasa payment history ng credit card but sabi error 1018. Sorry we unable to reserved the flight. Please help Update please. Experience the same thing tonight. The payment history says received but it was indicated that there was an error 1018. I haven't receive any emails right now. Same thing happened to me just now please update us.

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26 March 2018 07:03:00 Guest

Cebu Pacific Online Booking is very bad system, I will not retry to book here, many years I am doing online bookings to them but now it is really bad. I booked today with my family and other add ins, I add my CC details and submit and came back as "error". But they charge to my CC. Until no I did not receive any confirmation in my email and on "manage booking" is nothing, this is really out of standard type of systems. Very Bad. I will not fly again to Cebu Pacific

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22 March 2018 03:03:00 Guest

Reference code for payment center is invalid. I need to pay for the baggage allowance through 7/11 payment center

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19 March 2018 05:03:00 Guest

i have the same case po sa inyo. what should we do?

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19 March 2018 05:03:00 Guest

i have the same case with ms. alfonso. I just booked a flight just know. the statement was " We are unable to process your payment and your booking has been cancelled. Kindly book again and pay using a different credit card or other available forms of payment. You may also contact our Call Center at 7020-888 for assistance." however the flight status was CANCELLED but my payment has confirmed. Pls Help me with this. sayang naman ung money

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17 March 2018 09:03:00 Guest

Pls fix your system I want to book Hong Kong to cebu..😭😭😭😭

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14 March 2018 10:03:00 Riann Gayle Alfonso

Hello i booked ticket today may confirmation number na ako, then until now i cant receive itenerary tapos when i check thru manage booking ang status ng flight is closed. What does this mean? Pero it was deducted on my Acct.

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14 March 2018 07:03:00 lela banguiran

can no longer sign in with my cebu pac log in.error says log-in defalt exception.

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13 March 2018 09:03:00 lorens

i experienced the same with you pau. did you resolved it with cebu pacific? thanks!

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13 March 2018 08:03:00 Guest

Pau : Hi. I tried booking with cebupac today using their app When i reached the payment portion, i entered my CC details. And when i hit submit, i suddenly got an error message "nsk:error:outofrange". I tried to hit submit again and i keep on getting the same error. I havent received any itinerary on my email and i dont know if i was billed on my CC. Appreciate any help. Thanks

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13 March 2018 12:03:00 Glenn Bantilan Baroy

Good morning po,ngpabook po ako around 11:30 ata,2 adult at 1 bata,ngbyad po ako thru debit card po,bkit walng confimation akong natanggap?bawas n po ung amout sa debit ko,sana po ang matulungan niyo ako at maliwanagan dahil unang book ko plng po,Salamat po,

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07 March 2018 11:03:00 Guest

Guest : Kat : paid using my credit card now. Received ung nasa payment history ng credit card but sabi error Sorry we unable to reserved the flight. Help Same issue Have you found a solution? Just happened to me now. Guest : Guest : Kat : paid using my credit card now. Received ung nasa payment history ng credit card but sabi error Sorry we unable to reserved the flight. Help Same issue Have you found a solution? Just happened to me now. Just spoke to CEBU PACIFIC Hotline Officer, as per officer, once this happens payment will not push through as confirmation of booking did not push through. Nothing to worry about, but if payment reflects on SOA Credit Card just call bank for reversal.

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07 March 2018 11:03:00 Guest

Guest : Kat : paid using my credit card now. Received ung nasa payment history ng credit card but sabi error Sorry we unable to reserved the flight. Help Same issue Have you found a solution? Just happened to me now.

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07 March 2018 10:03:00 Guest

Kat : paid using my credit card now. Received ung nasa payment history ng credit card but sabi error Sorry we unable to reserved the flight. Help Same issue

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07 March 2018 10:03:00 Kat

paid using my credit card now. Received ung nasa payment history ng credit card but sabi error Sorry we unable to reserved the flight. Help

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26 February 2018 03:02:00 Guest

If you want cheap tickets written and booked for you in a very clean way and sent to your email contact prohacker2177@gmail.com or Whatsapp: +16612313308

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22 February 2018 11:02:00 Simon J.

I can't get through to the airline +63 2 702 0888. What is the correct phone number?

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17 February 2018 11:02:00 Guest

Is the online booking site down?

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15 February 2018 09:02:00 Guest

I booked thru PayPal and it was deducted in my account but cebpac said the transaction is declined. How to refund?

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15 February 2018 09:02:00 Guest

Any update? Experienced the Same, booked thru PayPal, deducted account but the booking cancelled. Guest : Chrisma : Mildred : Hi. I was booking a flight since last night, and used PayPal to pay. Pero the status of my booking is still 'default.' Then I checked in the morning, the booking doesn't exist anymore. I tried booking again ngayon lang and use PayPal. Same status in 'default.' What do I do for it to be confirmed. I'm worried na nagkadoble doble na yung booking. Pls. assist. I have the same issue. The amount was deducted from my paypal account. Until now, I havent received any itinerary receipt yet. Could you pls email me at sales.cfyg@gmail.com so we could both help each other in finding a resolution for this? I called cebupac but they asked me to email the proof of payment to cebpaymentcenter but havent received any response since this mornibg. Hi, naresolve na po ba ung issue niyo? Just booked mine nung ngpay ako nagfailed ung transaction so akala ko ndi napush ung booking then upon checking to my PAYPAL nadebit sya and nasa activity sya na nadeduct. Anu po ginawa nyo dito?

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14 February 2018 09:02:00 Pau

Hi. I tried booking with cebupac today using their app When i reached the payment portion, i entered my CC details. And when i hit submit, i suddenly got an error message "nsk:error:outofrange". I tried to hit submit again and i keep on getting the same error. I havent received any itinerary on my email and i dont know if i was billed on my CC. Appreciate any help. Thanks

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14 February 2018 09:02:00 Guest

Chrisma : Mildred : Hi. I was booking a flight since last night, and used PayPal to pay. Pero the status of my booking is still 'default.' Then I checked in the morning, the booking doesn't exist anymore. I tried booking again ngayon lang and use PayPal. Same status in 'default.' What do I do for it to be confirmed. I'm worried na nagkadoble doble na yung booking. Pls. assist. I have the same issue. The amount was deducted from my paypal account. Until now, I havent received any itinerary receipt yet. Could you pls email me at sales.cfyg@gmail.com so we could both help each other in finding a resolution for this? I called cebupac but they asked me to email the proof of payment to cebpaymentcenter but havent received any response since this mornibg. Hi, naresolve na po ba ung issue niyo? Just booked mine nung ngpay ako nagfailed ung transaction so akala ko ndi napush ung booking then upon checking to my PAYPAL nadebit sya and nasa activity sya na nadeduct. Anu po ginawa nyo dito?

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13 February 2018 09:02:00 Guest

Guest : I paid using my credit card now. Received ung nasa payment history ng credit card but sabi error 1018. Sorry we unable to reserved the flight. Please help Update please. Experience the same thing tonight. The payment history says received but it was indicated that there was an error 1018. I haven't receive any emails right now.

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13 February 2018 09:02:00 Guest

Guest : Guest : hi how is this resolved? I paid using my credit card now. Received ung nasa payment history ng credit card but sabi error 1018. Sorry we unable to reserved the flight. Please help May update na ba sa gantong situation? I experience the same thing tonight.

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10 February 2018 08:02:00 Guest

Guest : Guest : Guest : Hi please do inform me nag booked ako using credit card then nakalagay your booking status is closed then sa transactiin id nakapending. worry ko lang baka mamaya biglang maconfirm lahat ng booking ko 10times ko inulit ung book then ayaw tlaga status closed tlaga. Hi, I got the same issue. Is this resolved po? hello po was this resolve???? i have the same problem. huhu Guest : Guest : Guest : Hi please do inform me nag booked ako using credit card then nakalagay your booking status is closed then sa transactiin id nakapending. worry ko lang baka mamaya biglang maconfirm lahat ng booking ko 10times ko inulit ung book then ayaw tlaga status closed tlaga. Hi, I got the same issue. Is this resolved po? hello po was this resolve???? i have the same problem. huhu 5 times po akong nagbook paero sabi booking canceled. :( Pending daw yung payment pero pagsearch ng booking references nakalagay confirmed. I used credit card. Baka bigla i-charge don lahat. :( naayos po ba to?

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10 February 2018 05:02:00 Chrisma

Mildred : Hi. I was booking a flight since last night, and used PayPal to pay. Pero the status of my booking is still 'default.' Then I checked in the morning, the booking doesn't exist anymore. I tried booking again ngayon lang and use PayPal. Same status in 'default.' What do I do for it to be confirmed. I'm worried na nagkadoble doble na yung booking. Pls. assist. I have the same issue. The amount was deducted from my paypal account. Until now, I havent received any itinerary receipt yet. Could you pls email me at sales.cfyg@gmail.com so we could both help each other in finding a resolution for this? I called cebupac but they asked me to email the proof of payment to cebpaymentcenter but havent received any response since this mornibg.

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09 February 2018 03:02:00 Mildred

Hi. I was booking a flight since last night, and used PayPal to pay. Pero the status of my booking is still 'default.' Then I checked in the morning, the booking doesn't exist anymore. I tried booking again ngayon lang and use PayPal. Same status in 'default.' What do I do for it to be confirmed. I'm worried na nagkadoble doble na yung booking. Pls. assist.

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28 January 2018 01:01:00 SU535

27 January 2018 : I purchased a ticket through online and paid at BDO bank airline payments when will i receive an email confirming my ticket. Probably, e-mail was incorrect duing the booking. You need to contact the seller with the dat a: date of flight + flight number + your name . Check your email box with the seller. Than, request to send the e-ticket to the correct email address.

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27 January 2018 02:01:00 Guest

I purchased a ticket through online and paid at BDO bank airline payments when will i receive an email confirming my ticket.

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24 January 2018 08:01:00 Guest

I purchased ticket wiith paypal. They deduct the money but i did not received the ticket

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08 January 2018 09:01:00 Guest

Online booking site is NOT WORKING - not since at least 19 hours ago -- can get to the sight, specify origin and destination, dates, and then when hit SUBMIT hangs indefinitely (well, I quit every time after about 5 minutes with NO RESPONSE). Tried 9 times in past 19 hours, and same results. FInally downloaded app to phone (HATED TO DO THIS) but by now my travel costs are 3,400 pesos HIGHER than when I went to book yesterday. PRETTY CRAPPY WAY TO MAKE YOU PAY MORE TO TRAVEL, by keeping you from buying a cheap seat ahead of time!!!!! And .... phone app is very mediocre app .. not well done, somewhat buggy .... HATED THE ENTIRE EXPERIENCE OF THIS PURCHASE (and I am a normally rather happy traveler with CebuPacific) -- but this has been terrible AND EXPENSIVE!!!!!

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29 December 2017 05:12:00 Guest

I just book a flight, then di na confirm. Unable to process daw peru na kaltasan na yung pera ko sa aking debit card. Please help.

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29 December 2017 01:12:00 Guest

I cant access the site. Please resolve this immediately!

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29 December 2017 09:12:00 Guest

Guest : hi how is this resolved? I paid using my credit card now. Received ung nasa payment history ng credit card but sabi error 1018. Sorry we unable to reserved the flight. Please help

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28 December 2017 09:12:00 Guest

me too.just now it happened.

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27 December 2017 10:12:00 Guest

same issue ...please help..booked / paid/ error

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27 December 2017 10:12:00 Geneva

Guest : hi I book a ticket today and manage to pay it through online but there is no confirmation. Please help there is no booking reference number no official receipt same issue but i have confirmation but no OR.[/QOU Na resolve na po ba ito? I need your aswer po

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27 December 2017 10:12:00 Guest

Guest : I am unable to check in online nor manage my booking. Message I get is Default Login Exception. Is there a problem with the website? I have the same issue

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26 December 2017 04:12:00 Guest

I am unable to check in online nor manage my booking. Message I get is Default Login Exception. Is there a problem with the website?

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26 December 2017 11:12:00 Guest

I can't find my flight status using my reference number!

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22 December 2017 10:12:00 Customer service representative of cebu pac

How can we be refunded or booked when nobody answers my call.

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19 December 2017 10:12:00 anna

i forgot to write my booking reference number how can i pay? please help

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04 December 2017 12:12:00 Guest

Still pending pa rin po status ng flight na na book ko. Gaano ba katagal bago mag reflect ang payment kapag over the counter? Please help

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30 November 2017 01:11:00 Guest

THEY SAID THEY WERE UNABLE TO PROCESS THE PAYMENT BUT CAN I SEE "CONFIRMED" IN THE PAYMENT STATUS AND I CANT SEE ANY FLIGHT DETAILS ASIDE FROM CANCELLED FIX THIS PLEASE

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30 November 2017 06:11:00 Guest

I HAVE THE SAME ISSUE, PAID THRU PAYPAL. I ALREADY RECEIVED A CONFIRMATION THAT I'M PAID BUT I HAVEN'T RECEIVED ANY FEEDBACK FROM CEBU PAC, I CAN'T EVEN SEE MY CONFIRMED BOOKING.

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28 November 2017 11:11:00 Guest

I paid using my credit card now. Received ung nasa payment history ng credit card but sabi error 1018. Sorry we unable to reserved the flight. Please help

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28 November 2017 11:11:00 Guest

hi I book a ticket today and manage to pay it through online but there is no confirmation. Please help there is no booking reference number no official receipt same issue but i have confirmation but no OR.

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28 November 2017 11:11:00 Guest

no official receipt after the booking confirmation

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25 November 2017 05:11:00 Bless

Hi! How can I get official receipt after paying online via credit card

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25 November 2017 04:11:00 mark

anong reference number ba ilalaga pag magbabayad sa pament centers? yung 12 digits ba na nasa itinerary?

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23 November 2017 04:11:00 IAN DARYL GLEPA

HOW TO GENERATE OR IN INTERNET FOR LIQUIDATION PURPOSE

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22 November 2017 04:11:00 Guest

Guest : Guest : Hi please do inform me nag booked ako using credit card then nakalagay your booking status is closed then sa transactiin id nakapending. worry ko lang baka mamaya biglang maconfirm lahat ng booking ko 10times ko inulit ung book then ayaw tlaga status closed tlaga. Hi, I got the same issue. Is this resolved po? hello po was this resolve???? i have the same problem. huhu

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13 November 2017 01:11:00 SU535

Koboshi It looks, the air carrier canceled the reservation.

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12 November 2017 05:11:00 Guest

Hello po. Can I ask paano po makaprint or view ng itenerary using name only? Nakalimutan ko po kasi email add na ginamit ko in booking. Wala kasi naosend sa lahat ng emails na meron ako yong itenerary ko. Flight ko na sa Nov 14. Salamat

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11 November 2017 11:11:00 Koboshi

I booked tickets with cebu pacific and had it is on 24 hours hold --as I plan to pay it at 711. However, when I went to the 711 kiosk, the reference number was not accepted, an invalid reference number or account number popped. My 24 hours is about to expire. Where do I get the correct reference number?

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11 November 2017 04:11:00 Guest

What is the issue with 12 digit booking reference number and 14 digit that we are unable to pay at payment centers? We only have 12 digit ref nbr.

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10 November 2017 12:11:00 icel

Guest : Guest : Lorlin Silva : hi I book a ticket today and manage to pay it through online but there is no confirmation. Please help there is no booking reference number no official receipt Guest : Guest : Mr.Anonymous : Good day to all, i just wanted to share my horrible experience with online booking at Cebu Pacific site. I had completed all the process and had been able to enter the correct details of the card that i used. After the payments had been done i was just shocked that amount has been deducted on the card but the status shows status closed.Anyone here who experienced the same scenario please give clues on how to get the itinerary receipt. I didnt even receive any mails from cebu pac. hi there? Was this already resolved? I have the same prob as yours. naresolve na po ba ang problema niyo patungkol po dito? kasi nagbooked din ako ng ticket ngayon lang ganito po ang problema na naencountr ko. Hi There ito rin ang problema ko ngayon . wala akong conformation walang reciept wala ring email galing cebu pacific. paano ba to ma resolve??? Has this been resolved po?[/QOUTE Any updates po for this?I just encountered same problem this day.Can please answer lau_mae16@yahoo.com thank you!and hoping for an answer.. tjanks.God bless Same scenario po sa akin: I booked 4 plane tickets going to bangkok thailand and pay it thru creditcard transaction was successful you send me the copy of itenerirary receipt together with the official receipt.After 2 weeks i received an email stating that transaction has been decline. Upon checking on my credit card the transaction was already posted.. How can u help me on this?? i need some answer!!!!! the flight is on the 21st and i have already paid the dues on my credit card bill expecting that there are no problems so why is this happening

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