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Recently Discussed Airlines, Airports, Airplanes
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18 November 2017
Guest
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Sund’OR is still an airline! In fact, it is considered the best airline of israel
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16 November 2017
Guest
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How come you don't have an email address for customer service?
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12 November 2017
Guest
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Terrible airline all around. Avoid at all costs. Flight was 12 hours late due to their rickety old airplane being deemed unfit to fly. That's just the way it is, they said. Backstory: Needed to make an important afternoon meeting in St. Petersburg and bit the bullet and bought the ticket on the morning flight that cost twice as much as all the others flying later in the day. We boarded. The plane looked ancient and terrifying, but ok, whatever. It goes out to the runway, and then some men come out and start fiddling around under the wing, open up the engine. We sit there for an hour on the runway watching them. Then they inform us the plane cannot fly. We're brought back to the terminal to wait for another 5 hours while they find a plane that can fly. Then, due to missing all earlier connection flights in Minsk, another 5 hours in the airport there. End result: spent twice as much on a ticket only to be 12 hours late. No compensation offered. Rude staff. They don't have numbers (except ticket offices that don't provide any information except for ticket purchases) outside of Belarus, so if you want to call you have to pay through the nose to call to Minsk. If you want to complain, you have to send a regular letter to Minsk. In my case, they then sent a letter to my home address saying "oh well so sorry, looking forward to your business next time." I didn't even have it so bad--I just lost a couple hundred dollars and 12 hours. Others on the flight had connecting flights in Moscow to Central Asia on different airlines that they missed. I can't even imagine how much time, money and grief Belavia's rickety old planes and abysmal customer service cost them. Beyond that, the airline is mediocre in all ways--the seats, the food, the whole experience. From what I can tell, they make most of their money based on the fact that there are no direct flights between Russian and Ukraine right now and know they can do whatever they want. The whole experience is similar to a very cheap discount airline in the EU except without EU passenger protections and at the price of a regular airline. I'm avoiding them at all costs in the future, even if it means paying a bit more or a slightly longer flight time.
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11 November 2017
SU535
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maureen : canclled flight with PAWA
All material claims are required to be made in writing or electronically. The air carruier has max 30 days to respond. If the air carrier refused to pay the full compensation, you are entiteled to claim the maximum published fare minimum for the canclled e-ticket at the local court.
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08 November 2017
Guestt
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Sir I need help I have flight on 1610 on indigo due to train late I m not come in time will allow in other flight
Raha devi , Bijay Kumar, See me Devi & Kumar pihu email is bijay712@live.com mob no 9905869822
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02 November 2017
Elie
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I would like to write about my experience with Airserbia. On 11 sept 2017 my flight was delayed from Beirut tp Paris for more than 1 hour, I have lost my connection to Paris in Belgrade.
However, I have been transferred to Slovenia with more than 6 hours of delay. I have also lost my train in Paris, and had to pay for another ticket.
My baggage were also delayed and they arrived after 4 day to me. The surprise I got ws that my baggage was also damaged.
I asked the company for a refund of my ticket of my flight and I also asked for an attestation from the company for the delay of the flight and the damage of the my bagages. Till now the company did not even answer.
However, during the flight, if you ask for a pillow or a blanket, you will get an aggressive answer from the personal telling you that it is only for the business class. When the person beside me asked for a cup of water, he also was answered by an aggressive way telling him that they need first to serve the business class and come back to him.
This is the last time I take this flight and I never recommend.
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02 November 2017
Lawden Holmes
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Hello,
I am looking for internal flights from Libreville to Gamba or Tchibanga in March next year.
I cannot find the contact details for flight companies. Can you help me or could you give me contact details of companies who organise internal flights.
Thank you for the help.
Regards,
Lawden Holmes
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01 November 2017
JAFFRI
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A LOTS OF MATERIAL NEED TO DELIVER TO ENTEBBE, BUT NOTKNOWING WHAT IS THE PROCEDURE OVER THERE
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22 October 2017
Guest
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Just a follow up to my message sent octobre 2015: after two years now I confirm that SAA has no policy to compensate for lost bag and is not willing to proactively respect international laws by doing so. They simply don't care about passengers. I have finally fill a case to oblige them towards my country law authority.
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19 October 2017
Gurpal Bansal
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Azul damaged my suitcase and will not take responsibility. I complained at the airport when i reached Vitoria and a pretend report typed I was told it would be sent to me by email. never happened so I did an online report which stated numbers I should contact and they do not work at all. If this Airline is covered by regulations, what are the regulators doing about this CRAP airline and why is this airline not providing correct customer service numbers for English Speakers!!???
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19 October 2017
Ronald Mutsuku
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To whom it may concern
I am from zimbabwe , l got a cheaper ticket to and from Hong kong ,l am bringing my bags about 10 bags transit to zimbabwe l wanted to ask if l pay any duties if l am a transit passenger to zimbabwe .l will use road from Gaborone to Plumtree or l just pay duty at Plumtree zimbabwe side on my way out
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17 October 2017
Guest
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Does the Jetstream 3200 takeoff 10,000 altitude field????
For example Cuzco - Peru
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13 October 2017
Alfred Famiano
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PLEASE HELP ME!!! my name is Alfred Famiano Jr. I was on flight L6112 on Monday, October 09, 2017 from Nouakchott Mauritania to Dakar, Senegal then to Lagos, Nigeria. My Mauritanian Locator is: M9XTQ, my Recoerd Locator is: W8J297. When my flight from Nouakchott was late arriving in Dakar I was greeted by ground crew on the tarmac. They had my boarding pass for the next flight to Lome and then on the Lagos Nigeria. They told me I had no time to get my bag that the plane was waiting for me. They were very kind and said we will drive you to the plan, don't worry about your bag it will be in Lagos when you get there. I thought WOW THIS IS GREAT that they are going the extra step to help a customer get to his connecting flight especially when you read about all the bad press airlines are getting these days. Well when I arrived in Lagos my bag was nowhere to be found. The baggage people in Lagos took a report and said it would be there the next day. Today is the 12th and still no bag. I'm just being told everyday to come back to the airport tomorrow, I just don't know what to do. Nobody seems to care at all, they simply say it's not their problem it's the airlines problem. Spending three days in Lagos going back and forth the the airport is very frustrating especially when I was suppose to be on a pre-paid tour of the country and wearing the same cloths, plus I have eye medications in the bag as I have them taken away from my carry on the past at certain security check points. I really can't go too many more days without these drops (there for glaucoma) and keeping the ocular pressure down. I'm suppose to be in Lagos for another week, but not sure if I will be able to go that long without the drops. The tag number on the bag is L6358548. With today's technology and bar codes I can't believe it taking this long. It may just be sitting in a room in Dakar only an hour or so away. Can someone please help me. I don't know what else to do at this point. Thanking you in advance. Al Famiano ajfamiano@gmail.co
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10 October 2017
Guest
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Lovingly designed to extract as much money from your wallet as possible.
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07 October 2017
chrstine
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I travelled Hop air yesterday and inside the airline and checking in at the desk it was perfect. However I have a walking stick and walk well with it. I was more than surprised to be told at the boarding gate that I could not enter the aircraft early with other passengers who might need longer. I am a silver member of flying blu and this has never happened to me before. They said if I wanted to board early I should have asked for assistance but why inconvenience people like that if I can still manage. I dont want to travel with Hop again
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07 October 2017
Audrey
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With so many negative comments made in the earlier years, is B787-8 safe to fly now? My whole family may be flying to Hawaii in this aircraft next holiday. Am a bit ruffled by comments!
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04 October 2017
Linda
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My husband and I are Christian missionaries in PR for almost a year. We evacuated the day before Marie. We had to leave our car in the parking garage. I would like to know if the cost to park in the garage will be forgiven when we return. We have tried to get back to PR but our flights have been cancelled. It would be nice to have this bill forgiven due to the help that everyone is giving to PR. To help someone that wants to help others is needed. I was told by someone in the parking office that they could not help me. Please make the difference. thank you, Linda Glenn 239-292-5639
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02 October 2017
CHAIYA, Molor
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I flew from USA to Kunming but my one luggage was lost.
I really want it so, please help to find for me.
I am now in Laos.
My phone number is 85620 29929617.
Thank you.
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26 September 2017
Guest
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MARTIN/ELSA BERENGERE// ref: VLEHAB// 2 AB8623 Z 29SEP 5 GVADUS HK1 1215 1350 29SEP E AB/
3 AB7472 Z 29SEP 5 DUSBOS UN1 1515 1710 29SEP E AB/
4 AB7473 Z 22OCT 7*BOSDUS HK1 1855 0745 23OCT E AB/
5 AB8622 Z 23OCT 1*DUSGVA HK1 0910 1045 23OCT E AB// please can you tell me if is posible to have outbound /retour flight with Lufthansa?.
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20 September 2017
Guest
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Worst communication and management! Dont lose your money here
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17 September 2017
Guest
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You can not get through to talk to anyone at this airport for information via phone or email.
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12 September 2017
PERDIGON
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I was CONFIRMED with my husband on the flight Nice Rome August 28 to September 1st (confirmation DL792X (Blu-Express - Ref Booking : P1SWLZMX)
Arriving at the airport, impossible to be checked because the code booking our our flights (DL....) was different with the booking codes if the company Mistral Air (codes 365...) that was in charge of this flights
After 2 hours and half speaking by phone with your company (I tried to resolved the problem by phone and the responsable or the airport did the same), the place finaly took off, without us....
The booked hotel of course was debited on our bank account, the ticket was pepaid, the taxis to go and to go back the airport paid.... etc.
It is now more or less 3 weeks that this append and.... nothing !
Let me know what you intend to do to refund AT LEAST the air tickets (415 euros) the hotel (150 Euros), the taxis (80 euros), and our holidays that..... we didn't had !
Marie France PERDIGON
direction.mfp@orange.fr
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09 September 2017
chhour yingpav
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Dear customer service
Please you check my tracking number
LK203895808US ship wrong destinations to your country airport. This item it should to Cambodia . I had check with my post lot time but not result. If you can found it. Please let me know .
Regard
Chhour.
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08 September 2017
rana mehtab
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how many litter of fuel will burn in one hour 737-500
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07 September 2017
Guest
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hello l m sorry l need your help my mother today from rostov must fly to antalya.but l cant connect with her.
please can you check şhe take ticket or she in air now.please help me.
her name: olena zozulia
with onur air must fly
pnr number.NEVGQL
please l wait your answer.and l m at antalya now.
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07 September 2017
Eleonora Martelli
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I cannot find you anywhere online so that I may book directly with your airline. I do not like going through a third party. How do I do this?
Thank you
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06 September 2017
MARTIN
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I WANT TO KNOW IF THE EMB 145 CAN LAND AND DUMP FROM A TRACK TO 5500 FTS AND WITH A LENGTH OF 1676 MTS, WITH 40 PAX, THANKS
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05 September 2017
Guest
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They treat passengersas they see fit and appear to totally ignore EU rules on compensation for late flights or passengers who are refused boarding.
My advice is to avoid them if at all possible.
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04 September 2017
Jaco Wasserfall
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Upon arriving at the Hosea Kutako Airport last night, we joined the long queue for Namibian Citizens in the customs hall. A security guard approached us and asked that we join the much shorter Visitors queue as the entrance to the hall was being blocked. When arriving at the counter, though, the female officer was reluctant to take my passport and told me there is a separate queue for Namibians and asked if I can read. Upon explaining what happened, she retorted by saying that the security guard was not an official and did not have the authority to reallocate people to wrong queues. At that point I was getting quite annoyed - I informed her that there were a dozen or so Namibians behind me in the queue and whether she is saying that we in future should ignored security instructions. When she responded by saying in a loud voice: Why are you getting angry, why are you getting angry?, I decided not to say anything more. However, I do think that such behaviour is deplorable, disrespectful and derogative. This lady should be working at an isolated desk as far away as possible from the public: she is a disgrace to the Namibian Immigration authorities and the Namibian nation.
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03 September 2017
Guest
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Very unreliable extreamaly bad service and lying company.
Flights delay for more than 10-12 hrs and it is quite regularly happened.
Would not reccommend anyone to use it for any bussiness.
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02 September 2017
mahdi barati
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hi i want to buy ticket from bangkok to guanzho how many kilogarm can i bring loggege
10 october 9C8894 spring alir line
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01 September 2017
Joel levine
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Amicus travel booked us on a flight for august 29 from uln to murun at 1 pm. On aug 26 they said the flight just changed to 545am. As we were staying 2 hours away from uln that was not acceptable to us to travel during the night on the roads etc . In the United States when airlines change schedules passengers can accept the change or not accept and cancel the reservation we were told we had no option but to go at 545 am or lose everything . Amicus said they could get no refund our booking aug 29 m087. PNR reference:27577682 ticket number. 2752921533. By amicus travel
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31 August 2017
Deeves
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Since we're a new airline we much appreciate if you could submit the contact email address to follow up with ground handling agreements,
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30 August 2017
Adelyn Bugatar
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This is the best airline in PNG and to be honest I feel so safe when traveling cause it has no history of plane crash that I know of 😊 I would love to work in that organization one fine day.
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30 August 2017
jim@helieasy.com
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I'm James (Jim) we have an interest in purchasing B737-300 series
aircraft. Long term storage,Light damage is Okay, would like to ship by
Ferry Flight (one-Time) then dismantle.
Also intereste in any B737-300/400/500 for sale.
Also need spare used retired CFM56 Engine (No Records, Damaged Okay)
Contact: jim@helieasy.com
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29 August 2017
Johanna VandeWoestijnet
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Please can you let me know how I can get in telephone contact with the KLM office at your airportGZA6C
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25 August 2017
Danni
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eddy pouliot- chantal lacroix :
Hi,
I have a flight with Juneyao Airline and I would like to reserve my seats for this flight.
Ref : PCV441
Flight: HO1357
Departure on March 3 at 20h35 fr om Shanghai
Arrival on March 4 at 00h50 in Bangkok
Under the name of Eddy Pouliot and Chantal Lacroix
Do you have a toll free number from Canada?
or wh ere I can do my selection on your website (in english)?
Dear Chantal,
Could you explain how you finally booked the seats for your flight with Juneyao?
I have the same problem, I have 2 flights from Shanghai to Osaka with Juneyao, but I cannot book seats and neither check-in in their website.
Thank you and best regards.
Regards
Chantal Lacroix
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23 August 2017
Matthew Lienert
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Like to get a closer look at this jet before I make any assumptions.
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20 August 2017
Guest
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They seem to have a huge problem in the company with lacking quality of management level. I heard some crazy stories about how thy treat their people there. Will avoid them in future.
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20 August 2017
renate
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hopeless website designed to confuse.I have never seen a website so poorly designed in my life. Your call center is equally hopeless. no one ever picks up. your five minutes become an hour! I am totally disgusted with the absolute lack of respect towards your customers time.
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19 August 2017
Darren Neil Cook
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My flight has been delayed for 4 hours and can you please add some frequent flyers points to my card for this inconvenience as i have missed family commitments in perth
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14 August 2017
Guest
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Dear customer services team,
I have been travelled from Cairo to Montreal through your air lines
My transit was in Casablanca
After arrived to the final destination. I have been surprised with the following
My three bags have been damaged and have cut as attached pictures
I already sent my emails more times to royal air morco co. No body response me
You are requested to take the necessary action to solve this issue
Thanks a lot for your co-operation and waiting your feedback
Your quick feedback highly appreciated
Regards
Mohamed Saied
Email:mohamedsaiedsaad@yahoo.com
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10 August 2017
Guest
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I left Niue on the 8th August, the staff were rude when I checked in my luggage my carry on bag was 8kg and was told to transfer some of my items into checked bag, went back and it weighed 7.4kg and was told to transfer more items into checked bag.
I asked how much will it cost to just allowed it on and the customs guy said $120.
So I transferred more items into check bag and it was cleared.
I then went to get my ticket stamped and informed the people I did not have to pay the $80 to depart the airport and showed them the papers of my ticket.
They said they need prof that I purchased my ticket after july and that the paper ticket was not good enough. after speeding money on internet and showing bank statement and emails of after purchasing tickets online and 45mins later they stamped my ticket receipt of $80 paid. After boarding the plane my sisters friend who was sitting in front of me so I said hello :) , she told me that her carry on luggage weighed 12kg over the limit and the man at the airport who was her uncle told her don't worry about it, you don't have to pay anything just bring it on the plane.
I was shocked ! and couldn't believe how wrong it was....
There are so many people who pay for extra luggage and extra weight and to hear this is observed !
The attitude that these stuff members showed and then hearing they break rules to suit themselves is not on and will be making a formal complaint.
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08 August 2017
Guest
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I have been waiting over 2 months for a refund of a holiday and I get the same automated email over and over again. I have tried to reach management. They have effectively stolen money from me after putting in writing that I am due the refund as the holiday was cancelled.
No customer care, terrible company.
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31 July 2017
Guest
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Missing baggage. After waiting for report at the Airport I still do not get any answer where my missing baggabe is! The flight was 16 days ago. No correspondence at all!
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23 July 2017
Guest
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I booked my flight drom London to Larnaca on 11/05 . Somehow the booking was doubled and they took out twice money from my account. The other booking ha been canceld, i flew and come back from Cyprus but i still dont have refund on my money for the other booking. I am talking with their customer service team every single week and they are saying that in the next couple of weeks i should have the money back into my account. Thats been going on for 2 months now.
Be careful when you book your tickets and if you can pay by credit card. They are tottal scum !
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22 July 2017
Jacob Chisela
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WHAT REMEDIAL ACTION WAS THERE FOR LANDING GEAR DIFFICULTIES
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19 July 2017
Guest
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ITS OKEY!
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15 July 2017
Guest
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xpress airline cancelled flight,so i choose refund ticket,it already more than 60 days,i still fail to get the refund. email no body reply, make a call also no body answer the call,what can i do now
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14 July 2017
Joanna Irena Adamkiewicz CR03A6281
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I would like to ask if I can reschadule my flight CU 974 with me and my friend Ewa Mikosz from 6pm to 6:40am at 14th July 2017. I think the company Solways who booked our ticket made mistake with the booking flight. My phone number is +447565072475. I will also try to call the Cubana company tonight and try to find out if anythig they can do for us. I am with very dofficult position as I have been told that our flight is at 6:40 so we araived in Havana today with no accomodation what so ever . We are very exhousted and we couldn't find any place to stay as is too late now . I am asking for help. Kind regards Joanna Adamkiewicz and Ewa Mikosz
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