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Recently Discussed Airlines, Airports, Airplanes
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31 January 2018
Guest
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Left a suitcase by accident rang and rang and rang but NO answer!! Very unhelpful! Good job it was only a suitcase and not a suspicious bag!
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30 January 2018
Randy Moore
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What is the amount of wire in an 707
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28 January 2018
SU535
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Asalam alekum...
Can u find A person in sharjha international airport. SHAIK JAFFAR BASHA..Wasalam. You have chances close to zero.
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22 January 2018
luc Lanctot
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on the flight fr om Montreal WW252/720, Friday, December 8th, 2017 5:55:00 pm to Keflavik, and fr om Kefflavik to flight WW252 Saturday, December9, 2017 4:25:00, to Berlin Schonefeld , flight number :WW720, Saturday , December 9-2017 arrival : 10:45:00, my one consigned piece was not on the pick up area. This error on your part ruined my trip. I am also a French army officer , I was to be taken by car from Berlin to Ukraine, with stop overs in our bases along the way, with the missing piece of luguage I had to cancel this means of transport, (why don't you WOW have an office at this Airport??) I lost many hours trying to recover my luguage , Luck ly I speak Deutsch, after 1/2 an hour I found the desk on the first floor of the airport , wh ere I filled out a "property Irregularity report" for my lost piece of baggage.(SEE ATTACHED CLAIM I called a army friend who lives in SZCZECIN Poland, If I could use his address IN ORDER TO recover my luguage and to find me a hotel in that city. lost 2 days because of your error, this screwed my whole work schedule, I was to give a series of conferences in different cities in Poland and Ukraine. I was able to only be at the conference in Szczecin. By the way Skuli, My wife in Quebec call your WOW office several times in Reykjavik to found out what recourse claim we had but to no avail, no one returned her calls , At AIR FRANCE THAT WOULD BE UNTHINKABLE , SOMEONE WOULD BE OUT OF A JOB. I realize your a low cost airline but there's a lim it. Oh yes I almost forgot, the friend in Szczecin came to schonefeld to pick me up and we drove to his home to wait for my lugguage. You owe him for his car and time expence.
Skuli look up my file and you will see , my return flight was to be on jan 19, 2018 , but because of my missing suitcase I came back on December 19th, plus you did not hesitate to add on on a whole bunch of surcharges which I want reinbursed. HOTEL IN SZCZECIN, TRAIN TO LVIV UKRAINE, SURCHAGES FOR OVERSIZE LUGGAGE. A 3 DOLLAR CHARGE FOR A BOTTLE OF WATER, AFTER RUINING MY TRIP TO UKRAINE. THINK OF IT , IT WASN'T A COINCIDENCE I FLEW WOW AIR BUT IT WAS NOT MY FAULT YOU LOST MY LUGGAGE. i HAVE NOT MENTIONED THIS TO A/F NOR DO I INTEND TO IF YOU REINBURSE ME MY DUE.
Every one said you were a cool boss, let me tell you about a project I have concerning Ukraine, did you know there are 1,359,221 Ukrainians living in Canada, many wanting to go either for skiing to the Carpathian mountains, or a visit their grandmother in Odessa, or the |Jazz fest in Lviv, and I can go on and on, Skuli why don't fly to Ukraine, Lviv, Kyiv, Odessa, I discussed this with your purser, I gave him my email to give to you. If you plan to fly to Ukraine, and want to fill your seats full of Canadian Ukrainians, I'm your man , I am already involved in volunteer work with the Canadian Ukrainian Congress for their war effort plus other work I do there, I know the country very very well. If you come to Montreal , Call me . 1-818-321-0359
YOURS VERY SINCERELY,
Luc Lanctot
EXTRA EXPENCES FOR LOSS LUGGAGE AT BERLIN AIRPORT
cAR EXPENCES X $ 60.00
HOTEL CAMPANILE SZCZECIN POLAND 1 NIGHT X $61.00
TRAIN TO LVIV X $70.30
BAGGAGE CHARGES X $138.13
PENALTY RETURN CHARGE ERROR X $290.01
TOTAL X $619.44
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09 January 2018
Guest
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Hello.
I bought two tickets from Oahu to Maui on December 26, 2017. Could someone tell me how to give my money back?
Sincerely
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02 January 2018
Guest
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Today 2 January 2018, at 3pm. We need to go into the arrival terminal in order to get assistance from baggage service regarding our lost luggage. The security at the entrance told us to get the pass from departure terminal baggage service. My husband came back with the pass then only we were told we need 1 pass for each individual of us. While I was standing there the security is letting others going in without pass, when these people said they are going to the currency exchange counter. The security, Mr Gunapalan denied that he did that. Will be convenient if they told us at the beginning that we needed 2 passes for both of us and we were not treated fairly as others can enter without showing pass. Pls look into this issue of your organization.
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22 December 2017
Fred schwentafsky
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Do something about san carlos airport its a fucking disgrace.
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22 December 2017
Guest
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One of the fastest growing airlines in the middle east. They are working in very difficult situation
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17 December 2017
Francesco nocentini
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Bought two ticket from sihanoukville to phnom penh for next 30 dicember with expedia tour operetor. Do i have to confirm it with you?.
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16 December 2017
Samuel Resoeboen
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Dear Sir/Madam,
What is the newest age of AN3, what is its price, is there any AN3 ready for sale?
Where can I contact if there are AN3 ready for sale?
Thanks
Samuel
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15 December 2017
Andries Venter
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You email address on your web page is incorrect!!.
Merry Christmas
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07 December 2017
Guest
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Hi, I'm in Curacao, and I just like to know if you have flight to las Piedras in December and the price please.
Do you have a contactnumber in Curacao??
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01 December 2017
Guest
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Better hope you do not need to look for a bag they lost. they have no service, information or tracking for bags. if it goes missing you will never see it again. I lost one bag and the run around telling me it might show up on the next flight. But they cannot tell me if they put it on that flight because they cannot contact anyone in their own company. They are absolutely the worst airline and service company around. They may be good for the local people but I would avoid them if you have anything you do not want o lose.
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29 November 2017
Horst-Dieter Hüdig
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We have booked a flight 20.11.2017 for June 16.6.2017 from Bastia XK 250 to Marseille Morning 7.05
We will change the flight to June 15.6. XK 254 from Bastia 15.35. It`s a better connection for us to Istanbul für the next day.
It`s the same price? What we must do?
Please answer in German or English. Better is in German
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28 November 2017
Phyllis Robinson
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I am from USA trying get ahold of Robert Anderson who is staying at Tripoli Airport waiting to leave need to get this message to him, need to e-mail his cell number or e-mail me at dreamcatch51@hotmail.com my phone is not working at present . need this info to get to him ASAP please
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20 November 2017
KIRAN OZA
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Sir
My flight Lisbon-(Luanda)-Sao Tome on Oct.04 and return OCT.12, SAO TOME-(Luanda)-ANGOLA. When I checked in for my flight from Sao Tome, I handedover one bag, with polythene wrapper at the airport., for Lisbon. When I reached LISBON, polythene wrpping was missing, lock was broken and from inside the bag, 2 shirts and chocolates worth Euro 50/- were missing. I contacted TAAG office at Lisbon, she tried to help me but baggage staff was not available. I had my flight from Lisbon to Paris-BOMBAY.
DT511 Sao Tome-Luanda: DT652 Luanda-Lisbon OCT 12.
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20 November 2017
Landry
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Left at airport for hours with no staff or answered emails. Miles from anywhere. Rental car company closed. Flight was supposed to leave at 420 it's 735
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19 November 2017
Amy Cheung
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2 adults elderly over 80 years old needs MEET & ASSIST SERVICES
Taylor Charles William Derek Mr
Taylor Eldra Eunice Mrs
12Dec TP1099 Valencia to Lisbon depart 1210
This flight although Tap Air but operated by White Airways.
Both already ticketed under Tap Air record locator MKEWM4
They are willing to pay extra for this services please advise can you arrange for them?
My email address: amy.cheung@lotusint.com.hk
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18 November 2017
Guest
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Sund’OR is still an airline! In fact, it is considered the best airline of israel
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16 November 2017
Guest
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How come you don't have an email address for customer service?
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12 November 2017
Guest
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Terrible airline all around. Avoid at all costs. Flight was 12 hours late due to their rickety old airplane being deemed unfit to fly. That's just the way it is, they said. Backstory: Needed to make an important afternoon meeting in St. Petersburg and bit the bullet and bought the ticket on the morning flight that cost twice as much as all the others flying later in the day. We boarded. The plane looked ancient and terrifying, but ok, whatever. It goes out to the runway, and then some men come out and start fiddling around under the wing, open up the engine. We sit there for an hour on the runway watching them. Then they inform us the plane cannot fly. We're brought back to the terminal to wait for another 5 hours while they find a plane that can fly. Then, due to missing all earlier connection flights in Minsk, another 5 hours in the airport there. End result: spent twice as much on a ticket only to be 12 hours late. No compensation offered. Rude staff. They don't have numbers (except ticket offices that don't provide any information except for ticket purchases) outside of Belarus, so if you want to call you have to pay through the nose to call to Minsk. If you want to complain, you have to send a regular letter to Minsk. In my case, they then sent a letter to my home address saying "oh well so sorry, looking forward to your business next time." I didn't even have it so bad--I just lost a couple hundred dollars and 12 hours. Others on the flight had connecting flights in Moscow to Central Asia on different airlines that they missed. I can't even imagine how much time, money and grief Belavia's rickety old planes and abysmal customer service cost them. Beyond that, the airline is mediocre in all ways--the seats, the food, the whole experience. From what I can tell, they make most of their money based on the fact that there are no direct flights between Russian and Ukraine right now and know they can do whatever they want. The whole experience is similar to a very cheap discount airline in the EU except without EU passenger protections and at the price of a regular airline. I'm avoiding them at all costs in the future, even if it means paying a bit more or a slightly longer flight time.
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11 November 2017
SU535
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maureen : canclled flight with PAWA
All material claims are required to be made in writing or electronically. The air carruier has max 30 days to respond. If the air carrier refused to pay the full compensation, you are entiteled to claim the maximum published fare minimum for the canclled e-ticket at the local court.
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08 November 2017
Guestt
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Sir I need help I have flight on 1610 on indigo due to train late I m not come in time will allow in other flight
Raha devi , Bijay Kumar, See me Devi & Kumar pihu email is bijay712@live.com mob no 9905869822
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02 November 2017
Elie
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I would like to write about my experience with Airserbia. On 11 sept 2017 my flight was delayed from Beirut tp Paris for more than 1 hour, I have lost my connection to Paris in Belgrade.
However, I have been transferred to Slovenia with more than 6 hours of delay. I have also lost my train in Paris, and had to pay for another ticket.
My baggage were also delayed and they arrived after 4 day to me. The surprise I got ws that my baggage was also damaged.
I asked the company for a refund of my ticket of my flight and I also asked for an attestation from the company for the delay of the flight and the damage of the my bagages. Till now the company did not even answer.
However, during the flight, if you ask for a pillow or a blanket, you will get an aggressive answer from the personal telling you that it is only for the business class. When the person beside me asked for a cup of water, he also was answered by an aggressive way telling him that they need first to serve the business class and come back to him.
This is the last time I take this flight and I never recommend.
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02 November 2017
Lawden Holmes
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Hello,
I am looking for internal flights from Libreville to Gamba or Tchibanga in March next year.
I cannot find the contact details for flight companies. Can you help me or could you give me contact details of companies who organise internal flights.
Thank you for the help.
Regards,
Lawden Holmes
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01 November 2017
JAFFRI
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A LOTS OF MATERIAL NEED TO DELIVER TO ENTEBBE, BUT NOTKNOWING WHAT IS THE PROCEDURE OVER THERE
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22 October 2017
Guest
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Just a follow up to my message sent octobre 2015: after two years now I confirm that SAA has no policy to compensate for lost bag and is not willing to proactively respect international laws by doing so. They simply don't care about passengers. I have finally fill a case to oblige them towards my country law authority.
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19 October 2017
Gurpal Bansal
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Azul damaged my suitcase and will not take responsibility. I complained at the airport when i reached Vitoria and a pretend report typed I was told it would be sent to me by email. never happened so I did an online report which stated numbers I should contact and they do not work at all. If this Airline is covered by regulations, what are the regulators doing about this CRAP airline and why is this airline not providing correct customer service numbers for English Speakers!!???
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19 October 2017
Ronald Mutsuku
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To whom it may concern
I am from zimbabwe , l got a cheaper ticket to and from Hong kong ,l am bringing my bags about 10 bags transit to zimbabwe l wanted to ask if l pay any duties if l am a transit passenger to zimbabwe .l will use road from Gaborone to Plumtree or l just pay duty at Plumtree zimbabwe side on my way out
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13 October 2017
Alfred Famiano
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PLEASE HELP ME!!! my name is Alfred Famiano Jr. I was on flight L6112 on Monday, October 09, 2017 from Nouakchott Mauritania to Dakar, Senegal then to Lagos, Nigeria. My Mauritanian Locator is: M9XTQ, my Recoerd Locator is: W8J297. When my flight from Nouakchott was late arriving in Dakar I was greeted by ground crew on the tarmac. They had my boarding pass for the next flight to Lome and then on the Lagos Nigeria. They told me I had no time to get my bag that the plane was waiting for me. They were very kind and said we will drive you to the plan, don't worry about your bag it will be in Lagos when you get there. I thought WOW THIS IS GREAT that they are going the extra step to help a customer get to his connecting flight especially when you read about all the bad press airlines are getting these days. Well when I arrived in Lagos my bag was nowhere to be found. The baggage people in Lagos took a report and said it would be there the next day. Today is the 12th and still no bag. I'm just being told everyday to come back to the airport tomorrow, I just don't know what to do. Nobody seems to care at all, they simply say it's not their problem it's the airlines problem. Spending three days in Lagos going back and forth the the airport is very frustrating especially when I was suppose to be on a pre-paid tour of the country and wearing the same cloths, plus I have eye medications in the bag as I have them taken away from my carry on the past at certain security check points. I really can't go too many more days without these drops (there for glaucoma) and keeping the ocular pressure down. I'm suppose to be in Lagos for another week, but not sure if I will be able to go that long without the drops. The tag number on the bag is L6358548. With today's technology and bar codes I can't believe it taking this long. It may just be sitting in a room in Dakar only an hour or so away. Can someone please help me. I don't know what else to do at this point. Thanking you in advance. Al Famiano ajfamiano@gmail.co
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10 October 2017
Guest
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Lovingly designed to extract as much money from your wallet as possible.
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07 October 2017
chrstine
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I travelled Hop air yesterday and inside the airline and checking in at the desk it was perfect. However I have a walking stick and walk well with it. I was more than surprised to be told at the boarding gate that I could not enter the aircraft early with other passengers who might need longer. I am a silver member of flying blu and this has never happened to me before. They said if I wanted to board early I should have asked for assistance but why inconvenience people like that if I can still manage. I dont want to travel with Hop again
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07 October 2017
Audrey
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With so many negative comments made in the earlier years, is B787-8 safe to fly now? My whole family may be flying to Hawaii in this aircraft next holiday. Am a bit ruffled by comments!
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04 October 2017
Linda
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My husband and I are Christian missionaries in PR for almost a year. We evacuated the day before Marie. We had to leave our car in the parking garage. I would like to know if the cost to park in the garage will be forgiven when we return. We have tried to get back to PR but our flights have been cancelled. It would be nice to have this bill forgiven due to the help that everyone is giving to PR. To help someone that wants to help others is needed. I was told by someone in the parking office that they could not help me. Please make the difference. thank you, Linda Glenn 239-292-5639
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02 October 2017
CHAIYA, Molor
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I flew from USA to Kunming but my one luggage was lost.
I really want it so, please help to find for me.
I am now in Laos.
My phone number is 85620 29929617.
Thank you.
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26 September 2017
Guest
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MARTIN/ELSA BERENGERE// ref: VLEHAB// 2 AB8623 Z 29SEP 5 GVADUS HK1 1215 1350 29SEP E AB/
3 AB7472 Z 29SEP 5 DUSBOS UN1 1515 1710 29SEP E AB/
4 AB7473 Z 22OCT 7*BOSDUS HK1 1855 0745 23OCT E AB/
5 AB8622 Z 23OCT 1*DUSGVA HK1 0910 1045 23OCT E AB// please can you tell me if is posible to have outbound /retour flight with Lufthansa?.
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20 September 2017
Guest
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Worst communication and management! Dont lose your money here
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17 September 2017
Guest
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You can not get through to talk to anyone at this airport for information via phone or email.
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12 September 2017
PERDIGON
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I was CONFIRMED with my husband on the flight Nice Rome August 28 to September 1st (confirmation DL792X (Blu-Express - Ref Booking : P1SWLZMX)
Arriving at the airport, impossible to be checked because the code booking our our flights (DL....) was different with the booking codes if the company Mistral Air (codes 365...) that was in charge of this flights
After 2 hours and half speaking by phone with your company (I tried to resolved the problem by phone and the responsable or the airport did the same), the place finaly took off, without us....
The booked hotel of course was debited on our bank account, the ticket was pepaid, the taxis to go and to go back the airport paid.... etc.
It is now more or less 3 weeks that this append and.... nothing !
Let me know what you intend to do to refund AT LEAST the air tickets (415 euros) the hotel (150 Euros), the taxis (80 euros), and our holidays that..... we didn't had !
Marie France PERDIGON
direction.mfp@orange.fr
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09 September 2017
chhour yingpav
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Dear customer service
Please you check my tracking number
LK203895808US ship wrong destinations to your country airport. This item it should to Cambodia . I had check with my post lot time but not result. If you can found it. Please let me know .
Regard
Chhour.
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08 September 2017
rana mehtab
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how many litter of fuel will burn in one hour 737-500
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07 September 2017
Guest
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hello l m sorry l need your help my mother today from rostov must fly to antalya.but l cant connect with her.
please can you check şhe take ticket or she in air now.please help me.
her name: olena zozulia
with onur air must fly
pnr number.NEVGQL
please l wait your answer.and l m at antalya now.
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07 September 2017
Eleonora Martelli
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I cannot find you anywhere online so that I may book directly with your airline. I do not like going through a third party. How do I do this?
Thank you
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06 September 2017
MARTIN
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I WANT TO KNOW IF THE EMB 145 CAN LAND AND DUMP FROM A TRACK TO 5500 FTS AND WITH A LENGTH OF 1676 MTS, WITH 40 PAX, THANKS
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05 September 2017
Guest
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They treat passengersas they see fit and appear to totally ignore EU rules on compensation for late flights or passengers who are refused boarding.
My advice is to avoid them if at all possible.
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04 September 2017
Jaco Wasserfall
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Upon arriving at the Hosea Kutako Airport last night, we joined the long queue for Namibian Citizens in the customs hall. A security guard approached us and asked that we join the much shorter Visitors queue as the entrance to the hall was being blocked. When arriving at the counter, though, the female officer was reluctant to take my passport and told me there is a separate queue for Namibians and asked if I can read. Upon explaining what happened, she retorted by saying that the security guard was not an official and did not have the authority to reallocate people to wrong queues. At that point I was getting quite annoyed - I informed her that there were a dozen or so Namibians behind me in the queue and whether she is saying that we in future should ignored security instructions. When she responded by saying in a loud voice: Why are you getting angry, why are you getting angry?, I decided not to say anything more. However, I do think that such behaviour is deplorable, disrespectful and derogative. This lady should be working at an isolated desk as far away as possible from the public: she is a disgrace to the Namibian Immigration authorities and the Namibian nation.
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03 September 2017
Guest
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Very unreliable extreamaly bad service and lying company.
Flights delay for more than 10-12 hrs and it is quite regularly happened.
Would not reccommend anyone to use it for any bussiness.
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02 September 2017
mahdi barati
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hi i want to buy ticket from bangkok to guanzho how many kilogarm can i bring loggege
10 october 9C8894 spring alir line
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01 September 2017
Joel levine
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Amicus travel booked us on a flight for august 29 from uln to murun at 1 pm. On aug 26 they said the flight just changed to 545am. As we were staying 2 hours away from uln that was not acceptable to us to travel during the night on the roads etc . In the United States when airlines change schedules passengers can accept the change or not accept and cancel the reservation we were told we had no option but to go at 545 am or lose everything . Amicus said they could get no refund our booking aug 29 m087. PNR reference:27577682 ticket number. 2752921533. By amicus travel
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31 August 2017
Deeves
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Since we're a new airline we much appreciate if you could submit the contact email address to follow up with ground handling agreements,
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