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 ⇒ Airline and Airport Discussion Forum

Airline and Airport Discussion Forum

Discussion of airlines and airports all over the world. You can share your flight and travel experiences, and discuss a specific airline, aircraft or airport, using the links on this page.

To take part in the discussion of the airline or airport, follow the links on this page or leave your messages on the pages of the corresponding airlines of the world, airports, airplanes.

Recently Discussed Airlines, Airports, Airplanes

Iran Aseman Airlines

22 September 2015 Raj
I want to contact Aseman airlines
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Embraer EMB-110 Bandeirante

20 September 2015 Guest
Takeoff and landing distance seems off...seen one depart from a 2686ft runway with a tree at the end with plenty of room to spare...
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Olongapo City Subic Bay International Airport

16 September 2015 Guest
can you fly into subic bay from hong kong ... if so ... what airline
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Sky Bahamas

14 September 2015 ruthgeorge
SkyBahamas is an airline based in Nassau, Bahamas. The airline operates scheduled service within the Bahamas and Ft.
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09 September 2015 Guest
They DO need to change the name. Seriously.
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Caracas Simon Bolivar International Airport

08 September 2015 shatha tamim
Good morning I need to be shore my flay after 5 days to carcass do I need visa ..I ound palestinian pasport can you tell me as soon as possible and thanks alot
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03 September 2015 Guest
Terrible getting some one on the phone after you purchase a ticket..
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28 August 2015 Guest
I just sent a message re the pictures. You can replay to my email of Thank you. William CLaypool
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Primera Air Scandinavia

28 August 2015 Stian Søfting
Want to share my experience with this company, to make sure that noone does the same mistake as I did when I ordered a flight with this company. Late october last year I ordered tickets to Las Palmas fr om Gardermoen at Primera air's site. A week before departure, I recieved an email wh ere I was told that my flight was delayed from 10.45 pm, to 2.25 pm. I sendt a reply the same day, asking an explanation for the delay, and was told that the delay was due to changes in slot time at Gardermoen airport, in other words, not anything the aieline was responsible for and nothing I could complain about. The problem started when I got to Gardermoen about 11.45 am, but could not find my flight on any of the boards, and was unable to find any check-in points for Primera Air. After about an hour of intensive searching, I was told that my flight left Gardermoen 10.45 that day. This company had sold tickets to me and several other passengers, and for some reason, told us that the flight was delayed to make sure we did not show up at the airport in time for our flight. I contacted costumer support, but they had closed the office for the day, so I was only able to reach one employee, who was responsible for the luggage sendt with Primera Air. I was told that I had to wait 3 days until monday morning, before the main office opened and could help me further. As I only had a weeks vacation, and my daughters was waiting for me, I had to travel from Gardermoen to Rygge and get a new ticket to Las Palmas with another company. Eventually I got to Las Palmas, But it would take the company another 9!! months and a lot of emails, complaints and finally a threath of a lawsuit, before they eventually covered my expenses for the new ticket. Stay clear of this company!!
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Air China

26 August 2015 Guest
Air china is actually quite good in my option, the staff is really polite to me
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25 August 2015 Irene Bezuidenhout
I am truly upset. After getting onto your R1 promotion, booking a flight and seats, I was bombed out when I declined the car hire twice. It sucks as I was so excited in getting tickets which would allow me to take my family to my nieces wedding in Cape Town in March 2016. A positive has changed to a negative and I don't know if I will ever fly Safair, no matter how cheap your seats. I will keep on trying but I am sure it is useless.
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Travel Service Airlines

25 August 2015 Guest
Dear Sir/Madame! BUDQS15353 We landed in Budapest on 2015. 26th of june from Kefalonia. My luggage was damaged, and high-valued especially Hugo Boss clothes were missing. At the airport I reported, your collieague. After it happened, first week everybody was so helpful, but what happened after it was a disaster. They call me liar, and other unproffessional things they did. I gave to the company all the bills and all the other things they needed. Now nobody respondes me, about 1 week ago. Could you be so kind and let me know what happend with this case in your head office in Prague? And how can it happened that in Budapest they treated me like this, or who is the person I can contact with. It was almoast 2MONTHS AGO. Best Regards
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Hawaiian Airlines

24 August 2015 Soba19
Humiliated, Frustrated, Irate Traveled Honolulu to Maui only to be questioned by the Passenger Service Agent about my disability, verbally embarrassed by the Supervisor about my medical condition, frustrated that I nearly missed my flight, irate that my seats were allocated to another passenger and my checked bags transferred on a later flight. Prior to traveling, I possessed all the necessary medical documentation from my primary physician and mental health counselor to travel with a comfort animal. Nobody should ever be degraded about their disabling condition especially a Platinum member of Hawaiian Airlines. The Supervisor went as far as contact my physician via Physician Exchange to verify my handicap. After verbally questions and humiliated more than an hour and finally assessed $35.00 for an In-Cabin Animal, I was then considered a late check-in passenger my seat allocated to another passenger, advised suitcase would follow me on a later departure and advised I need to run to the gate. Had I missed my flight, I would be placed on a Stand-Bye Status for upcoming departures. My time at the check-in counter was 4 times longer than a flight to Maui. This experience ranks as one of my sadness most humiliating days of my life and I regret being plagued with this disability. I have been advised to seek legal counsel for prejudice. What is wrong with Hawaiian Airlines and their Aloha for Kaamainas?
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Barcelona Airport

Hello, I am writing to you regarding one way flight SOFIA- BARCELONA -AMSTERDAM for 22.08.2015, with flight N: VY7637 and flight N:VY8300. On the domestic terminal 1 during transfers from Sofia-Barcelona to Barcelona -Amsterdam I lost their my personal belongings, which I bought from Sofia Airport - white bag with blue inscription Sofia Airport. It contains an open bottle of mineral water, boxes of cigarettes AQUA BLUE, Murati, David Gold, box of candy, black cardigan, etc. Upon my arrival in Amsterdam, was left that my luggage is lost also! My luggage is black suitcase n: 1C654201, with personal belongings, clothes and shoes . Please if you have found my belongings, please call me on the phone or send me an email and send them to address: PS TRANSPORT B.V. 36 Industrieweg 4214 KZ Vuren -NL Please for your help to get my luggage back. Thank you TSVETANKA HRISTOVA Tel.+359 879167272
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ATA Airlines

21 August 2015 Guest
امروز در پرواز تفلیس به تهران با ۳ ساعت تاخیر و نگهداشتن مسافرین در داخل هواپیما و روشن نکردن تهویه هوا در گرمای ۳۴ درجه تفلیس٫ با توجه به مسافرین سالخورده با ناراحتی قلبی و کودکان حتی از دادن آب به مسافرین خوداری کردنند. مدیریت بسیار ضعیف خدمه هواپیما و کاپیتان هواپیمای آتا بیشتر توجه کنید.
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Air Georgian

12 August 2015 AC Frequent Flyer
Consistently late or cancelled YYZ - MKE....future trips now go through ORD for reliability....
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Ilyushin Il-96

11 August 2015 Guest
Still I would prefer something from the forefront of technology from today, NOT from the forefront of technology 30 years ago.
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Aerovias DAP

11 August 2015 Jared Ingwalson
Do you fly El Calafate to Puerto Natalas on a regular schedule ?
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US Airways

09 August 2015 Guest
Customer service is abominable.
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Network Aviation Australia

08 August 2015 Chris
Very enjoyable, comfortable Qantaslink service operated in a Network F100.
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Binter Canarias

07 August 2015 Alireza.Noori
Dear Sir/Madam I was your passenger on flight YYOLS2 CMN NT6400 at 06Aug Due to small mistake during check-in I lost my Luggage in Casablanca I should get Luggage tag for my last destination in Iran but your officer get me Casablanca ticket and luggage Tag Since I was in transit I asked Emirates officer to bring my luggage but she could not find it Due to your flight delay I lost my flight in Casablanca and I leave there with next flight at 2200 but with out my luggage Pls do needful help and send my Luggage with emirates air line to Tehran-Via Dubai Here is my Email address and on my luggage you can see my email and mobile phone no pls send a respond to my email asap. If you need more detail I can send snapshot of my ticket and luggage Tag as well
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Hong Kong International Airport

07 August 2015 njd
Our flight - Hong Kong Express Airways UO1755, was scheduled to leave at 6:50am on July 31st. We arrived at the airport the night before to make sure we were on time for our flight. Long story short, after arriving at the gate on time the next day, we were told we were too late. We never heard our names called or a final boarding announcement on the way there. We asked the man at the gate, Horris, to see his supervisor. After about an hour, his manager, Jimmy, showed up and adamantly told us that the airline had a strict policy of closing their gate exactly 20 minutes before departure. However, at gate 525 next door, Hong Kong Express UO 273 was accepting passengers for up to almost 5 minutes before departure. We told Jimmy that we were there on time and asked him to review the security cameras. He dismissed our request and just said that we needed to buy new tickets at full price. If we had a problem, we should call the police. So we told them to call the police. We thought that the police would help us resolve the issue. We were wrong. They told us that they had no right to look at the security cameras and referred us to Hong Kong Airport Authority. HKAA said that it wasnt their problem and told us to talk to the airlines. We spent the next ten hours being pushed from one department of the airport to the next. The response everywhere was clear and unanimous: not our problem, here is a number, do it yourself. The authorities talked with the airline staff at great length, while very few asked us what happened. When more officers came, they only talked to the bosses of the airlines. Worse than that, nobody not the police or the Hong Kong Airport Authority - wanted to see the security footage to see who was telling the truth. They also complained that I was arguing in English, saying that this was Hong Kong and we should be talking in Cantonese. I dont speak Cantonese. And even though many of them could speak English, they kept trying to use my wife as a translator. My wife, who speaks Cantonese, was caught between looking after our baby and trying to explain our situation to whoever would listen. Finally, Hong Kong Airport Authority said that our tickets were no longer valid and that we needed to leave the security area immediately, and the police said that if we refused they would arrest us for obstruction of justice. We asked them if they could at least review the security footage. They said that they would, but we wouldnt be allowed to see it for security reasons. Minutes later, we were escorted out of the security area by a dozen or so officers, about half of which were armed with machine guns. Finally, the HKAA officer came back and said that the footage showed that we were 10 minutes late. I asked him whether or not he checked to see if the other passengers on the neighboring Hong Kong Express flight were late and allowed to board, and he said that he didnt check. My wife overheard another officer in Cantonese saying that the videos on their cameras werent clear and that they couldnt see anything. I suppose that if the authorities show this level of irresponsibility, corruption, and ignorance, how could we expect them to be fair? Also, while we were running around, it was interesting to observe the demographics of the people complaining and having other problems at the airport. No Hong Kong citizens seemed to be having any problems. There were a few white foreigners that were arguing at the counters. There were more brown foreigners and mainland Chinese that were having issues with airport and airline personnel (they were speaking in Mandarin or other languages). However, there were many black foreigners that seemed to be having problems at nearly every place we went. I dont know what country most of them were from. I dont know what their issues were. Im not even black. But just from looking around, there seemed to be clear discrimination against certain groups of people and preferential treatment given to others.
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LATAM Colombia

31 July 2015 Guest
Never use LAN. Worst airline ever!!!!!! I traveled fr om Australia to Colombia and the airline lost my luggage, i had to wait 5 days to get the luggage. 20 days later I traveled from Colombia to Australia and they again lost my luggage. I have been waiting for my luggage and they do not wh ere it is have been 5 days waiting for. Feeling so upset for having this issue twice in less than a month!!! Never use this airline again!!!!!
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23 July 2015 Guest
Dear All I would like to tell you that it is lost my luggage when traveling on the company.please your memory as much search to find if my luggage boarded and that where is exactly is important to find.The details of my flight is File Reference BCNR010015 Name Athanasiou Ioanna Flight Date R0256 /23 JUL/ RO421/23 JUL Ticket Number ETKT Tag Number RO651710 Thanks in advance Ioanna Athanasiou Email
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Kigali International Airport

I am a Nigerian,who travelled with RwandAir on the 21 of this month from Dubai to Kigali,unfortunately there was a delay on our flight from Dubai for 12 hours and that made us miss the connecting flight to Lagos on the same day. On our arrival at the Kigali international airport at about 11.30pm rwandan local time,we were advised to join the Ethiopan airline to Adis-Ababa and then back to Lagos. We identified our luggage before they were checked in in the Ethiopian aircraft.Unreaching Lagos from Adis-Ababa we discovered to our utmost surprise that our luggage were not in the aircraft. We haven't seen our luggage. The question is: are they in Kigaali or Adis-Ababa? We need our luggage now. All I have personally at the moment are in my box and in my travelling back. Please do act very fast. Thank you for your co-operation
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London City Airport

21 July 2015 Frequent flyer
Great airport, frequent flyer with Cityjet. Clarissa is my favourite ground staff member always smiling no matter what.
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Tailwind Airlines

17 July 2015 Lord Hulmes
after 40 yrs of travelling throughout europe this is the worst airline i have ever travelled with,with cabin crew that need totally retraining in customer care and diabolical in flight food
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16 July 2015 Guest
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Pegas Fly

13 July 2015 Guest
number flight kar 1831 tomorrow which time will be in airport izmir adnan menderes
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Osh Airport

08 July 2015 Guest
Are there any ATM's at the airport?
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London Heathrow Airport

06 July 2015 Guest
London Heathrow airport is one of the busiest airports in the UK. Thousands or people come and fly from Heathrow airporT. I have read a news report about Heathrow airport that management is planning to expand the facilities at Airport due to the increasing number of travellers. There should be good car parking facilities just like airport parking luton for the passengers.
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Phoenix Sky Harbor International Airport

03 July 2015 Guest
If you land at one of the A concourses be prepared for only one bathroom for about a 1000 people. There are few electric outlets to recharge electronics.
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Tokyo Haneda Airport

01 July 2015 biman
It is the best one in Asia I have ever seen. How you compare Dhaka airport with it.
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24 June 2015 Guest
Good memories, when i was choosing holiday from Czech republic, I wanted to fly with TAR. A319 + A320 normal flight, cabin crew pleasant, but naturely pleasant. They dont fake - smiles like another artifically smiling cabin crew...
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Goma Air

17 June 2015 ang dorge lama
Friday tikat ktm to phaplu please
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Constanta Airline

16 June 2015 RESHEF JACOB
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MRJ - Mitsubishi Regional Jet

08 June 2015 Guest
When comparing the MRJ to the Bombardier Cseries, I don't understand the fuel consumption. MRJ is getting 1700NM range out of 3200gal of fuel, and the CS300, a much bigger plane, gets 2950NM out of 3640gal ?
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Izhevsk Airport

03 June 2015 Marco Silva
Izhevsk airport cancelled a flight for me and my wife on 31/05/2015 at 13:45, without any warnings whatsohever. The end result of this was that we lost all the subsequent flights and had to pay an additional 250 eur to make this change. Even worse was when we arived to Domodedovo airport on next day. Because my visa expired for one day, I had to renew my visa for 25 eur and lost another flight which cost me another 125 eur to reschedule, not to mention the fact that I lost one day's work, spent a lot of money in making calls and all the nerve wreking issues of taking care of all this stuff with people who don't speak English. Yes, that's right, don't expect English speakers in Izhevsk airport, and you are lucky if you find some in Domodedovo airport. Total loss= 400 eur (not counting calls expenses to make airplane reschedules and one day work). I will only return to Russia if my wife really needs my presence, other than that, no way!!! Would not recomend going on hollidays.
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Lockheed Constellation

28 May 2015 Guest
Your specs for speed are way way way off.
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Passaredo Linhas Aereas

18 May 2015 Guest
Good day, My name is Mike Stander from Solenta Aviation in South Africa and I am the Safety Manager for the company. I would like to get into contact with someone that could provide me with more information regarding your latest engine in flight shut down. We operate a number of these aircraft and have experienced similar experiences. Your support in this regard will be highly appreciated. I can be contacted on
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Hebei Airlines

05 May 2015 lepine jean claude
during my trip in china, I booked 2 seats for Mr LEPINE JEAN CLAUDE and MAHE CHRISTOPHE. flight NS3218 2015-04-01 from shanghai pudong to SHIJIAZHUANG : take off 20:10. this flight has been canceled and the company ask us to mouve from PUDONG airport to HONGQIAO for a new flight NS3218A leaving AT 23:00. AT 1:30 in the morning flight was still delayed.. so we decided to cancel our flight after more than 5 hours . E TICKET 836-2100129759 LEPINE - 836-2100129760 MAHE. Please confirm you can pay back CNY 1230 for each ticket and send us letter to inform that the first flight has been canceled and the second delayed and maybe canceled. my e mail is : waiting for your comments best regards
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Republic Airlines

05 May 2015 Mark Edwards
My story about how Republic mistreated me in regards to a disability issue is long, so I'll just post a link to it here. The post describes a clear violation of Part 382 that has been confirmed by US Airways, but Republic and one of their flight attendants are the people who are responsible for the violation. They are a dishonorable company, refused to admit fault when it was clearly theirs, and provided horrid "customer service". Definitely a carrier to avoid at all costs, whether you're disabled or perfectly healthy.
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Air Madagascar

20 April 2015 Robin Hutchinson
Hello, I am not sure where to send this complaint and request. We could not contact anyone at the numbers provided in the airports. They do not answer the phone ever. I am a Canadian who flew with Air Madagascar. My original booking number was 330075451. My name is Robin Hutchinson and I flew with a Dutch national Pieter Vis. We flew to Madagascar on Sunday March 29th 2015 and were to return to Paris on Thur April 16th via Antananarivo. I arrived in Canada on April 19th at 720pm via Air Canada. Our flight from Nosey Be originally at 8:55 am on April 16th was delayed or changed 3 times then cancelled at 9 pm. We were put up in a hotel by your company. In the morning we had to fight to be on the 2 pm flight to Tana. Once in Tana the desk clerk booked us to Reunion Island saying we would have a connecting flight to Paris. We checked our luggage and flew to Reunion. Once in Reunion, we were told your company did not book either of us to Paris on the Air France flight at 620 pm. We were left without luggage in Reunion Island. Air France representative at the gate told us that we would be changed to Corsair flight leaving later and our luggage would be transferred. She would not give us any information but told us to sit and wait at gate 3. We did as told trusting her. They said a representative from Air Mada would come for us. No one did. We realized that Corsair was flying from gate 4 and approached them. They had never heard of us our booking or our luggage. We were stranded in Reunion, without any clothes or belongings. A young man from Corsair felt bad for us, he started to look for a Air Mada rep to help. We found one about 10 pm that night. He booked us a hotel at the Best Western then booked us on the morning flight with Air Astrel. He said our luggage never left Tana. We had now missed our connecting flights home. I was flying to Canada via Air Canada Friday April 17th. My friend on KLM. We managed to get to Paris on Saturday night at 830 pm. All desks were closed at the air lines to help. We tried to call the Air Madagascar help number but no one answered and we could not leave a message. We had Air Astral try they could not contact anyone from your Airline. We were stuck in Paris for another night. With out luggage and in the same clothes for 3 days now. No toiletries or clothes as it was again to late to shop. I finally rebooked my flight to Canada which cost me additional $690.00 plus a hotel stay. My friend had to pay an additional 255.00 euro to fly from Paris to Amsterdam to make it to work on Monday. Our luggage is gone and still missing, last we heard it was sent to Reunion Island the day after we left to Air Astral. I have none of my personal things such as hair dryer or clothing at home plus gifts and cameras. I do not know when I will see it again if ever. We need to be reimbursed for our expenses and how to go about it. I have never flown with an Airline who just sends people all over with no connecting flights. I really felt that we were just sent somewhere else so that person did not have to deal with our problems. It was a terrible 3 days living in the same clothes with no way but hotel soap to clean ourselves. If your company refuses to reimburse us than I need letters from your company to provide to my insurance stating that so we can some how get our money back. I have also missed a day of work today as I have to go buy personal belongings to get ready. I have copies of stamped papers from Air Madagascar showing the flights they said we were booked on, and all tickets. In addition to this our luggage was also misplaced from Tana to Nosey Be on our arrival to Madagascar and we were required to pay cab fare back to the air port to get it on March 31. Plus buy clothing to wear due to the heat. All in all this cost me close to $1000.00 Canadian to rebuy air tickets, food, hotel and belongings. My friend from Holland spent about 500 euro. Robin Hutchinson
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Iberia Express

18 April 2015 Seth Evans
None of the links on their website seem to work for me. Also -- they changed my flight time by an hour, making my connection difficult, but they would not allow me to cancel my reservation without a charge
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Palermo Airport

14 April 2015 Michael Burgio
I need a flight from Miami international, to Rome and in Palermo. And then return trip. I anticipate flying on May 13, 2015. Returning May 20, 2015. Could you give me the best rates for these flights. Email. Thank you
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Boeing 757-200

30 March 2015 Guest
how much horsepower does the boeing 757-200 have
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Wings of Alaska

28 March 2015 Guest
Wings of Alaska doesn't stand behind their word. I booked a roundtrip flight on-line on Wings of Alaska's website from Juneau to Haines Alaska. I received a confirmation e-mail from the airline saying my flights were confirmed, but they couldn't accommodate my special request. This was slightly confusing because I hadn't made a special request. But since they very specifically e-mailed me that my flights were confirmed, I went ahead and made a reservation on a connecting airline. The next day I called and they said that they hadn't got my request and I had no reservation. Not only that, but all the flights were now full for my return. (So of course, my connecting flights were wrong.) I said I had an e-mail from them saying my flights were confirmed. They said, it didn't matter. I gave up and asked, Since it was their fault, would they put me on a waiting list. They said they didn't do waiting lists two weeks in advance, and that I should call back a week later. I said, "This problem seems to be your fault, I assume you can at least try to accomodate me." They said, "We don't do waiting lists two weeks in advance, if you want to call back in a week, we'll put you on the normal waiting list." I have no intention of ever dealing with Wings of Alaska ever again.
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New York John F. Kennedy International Airport

24 March 2015 Guest
One of my brand new luggage was damaged by American Airlines baggage handling staff on the 04th of January 2015 on my way from Las Vegas to New York (JFK). I spoke to a baggage handling supervisor Shelly Anne on the same day at the JFK airport. She was nice enough to refund $400 to me by cheque. But i had to purchase a new bag and send the proof of purchase the Deborah Darby who is the Damage/Pilferage Coordinator JFK airport terminal 8. I bought the bag in New York and did as Shelly Anne asked me to. I live in Australia so i scanned and emailed the receipt of the new bag and also my boarding pass and ticket details to Deborah on the 12th of January 2015 as soon as i came back to Australia from New York. My first email to Deborah in regards to my damaged luggage was on Monday the 12th of January 2015 and Deborah responded to that email on 07th of February 2015. I responded to her on the same day (07 Feb 2015) for her very late response and i have not heard from her ever since. I wrote to her again on Wednesday the 18th of March 2015 to remind her about my cheque (still waiting for a response). The service i am getting from American Airlines lazy staff like Deborah is shocking. I have tried to contact Deborah Darby (Damage/Pilferage Coordinator JFK Airport Terminal 8) numerous times but she DOES NOT respond or acknowledge to any of my emails. I am disgusted and highly disappointed in her inefficiency and poor attitude towards work !!! Deborah is useless and AA should consider recruiting someone else willing to work and do their job well as the Damage/Pilferage Coordinator. People like Deborah are a liability to any company ! I will not hesitate to do anything and everything to get my cheque for my damaged luggage and an apology for such poor and low customer service from your incompetent staff, Deborah Darby. I will never use American Airlines again nor will i recommend AA to anyone i know. Worst Airline Service ! You deserve a gold medal for poor service !
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Nouvelair Tunisie

18 March 2015 a devereux
flew with this airline 4 hr delay and refused boarding rights ignored no compensation will not reply to me or CAA TOTAL JOKE DO NOT USE
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I Fly

12 March 2015 Migliorini Thierry
I saw that your company will be flying chinese people to Bierset in Belgium in order to start European tour for chinese passengers. I would like to know are they jobs possibilities for chinese native speaking fluently french to work for your company or U tour, here in Belgium. If that would be the case where should we write in order to get informations about the recruitement. Best regards, Thierry Migliorini (
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