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Airline and Airport Discussion Forum

Discussion of airlines and airports all over the world. You can share your flight and travel experiences, and discuss a specific airline or airport, using the links on this page.

To take part in the discussion of the airline or airport, follow the links on this page or leave your messages on the pages of the corresponding airlines of the world , airports, aircraft .

Recently Discussed Airlines and Airports

Malindo Air

07 March 2018 8989
We did not find your reservation. Please verify your search criteria and try again. Why i can't checked in
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TAME Linea Aerea del Ecuador

07 March 2018 Dr Katrin Weise
Tame is an absolutely unprofessional and untrustworthy airline, absolutely not credible. I had bought a ticket from Quito to Galapagos to fly with them on March 4th. However, as I broke my leg on January 18th I had to cancel my travel to Ecuador. I asked them to cancel my ticket on January 26 and enquired about a possible refund. No response. After this I tried again four times, January 29 and 31, 9 February and 20 February. I tried in English,I tried in Spanish. Finally, on January 29, I received a response: 'Tame' Respuesta automática: Inquiry about possible ticket cancellation Inbox R Reembolsos Tame (TAME EP) to me 29 Jan Details Estimado Cliente, Reciba un cordial saludo de quienes hacemos TAME E.P. Se ha recibido una solicitud desde su correo electrónico, la cual será atendida por un funcionario del área de Reembolsos para el trámite respectivo. Para una pronta atención, agradecemos verificar el cumplimiento de la documentación necesaria como requisitos para su solicitud: EN REEMBOLSOS DE COMPRA EN EFECTIVO: Carta del cliente con la solicitud del rembolso (incluyendo números de boletos). Copia de cédula (documento de identificación) del beneficiario. Formulario de transferencia bancaria. EN REEMBOLSOS POR COMPRA EN TARJETA DE CREDITO** (en Punto de Venta TAME): Carta del cliente con la solicitud del reembolso (incluyendo números de boletos). Copia de cédula (o documento de identificación) del tarjeta-habiente. Copia de la tarjeta de crédito (parte frontal que permita verificar la numeración de la tarjeta). **Si su compra fue realizada en una Agencia de Viajes, el trámite de reembolsos debe realizarlo directamente en la agencia emisora del boleto. Saludos cordiales, Reembolsos TAME EP Gerencia de Finanzas Teléfono: (593) 3966 300 ext.20270/20194 Correo: Página Web: HORARIO DE ATENCIÓN : 8:30 A 17:00 DE LUNES A VIERNES "Cuidemos el Medio Ambiente, por favor, no imprima este correo electrónico si no es necesario. En caso de ser obligatorio emplee papel reutilizado el que esté impreso por la otra cara." I handed in all required items and still never got a response again. I hadn't booked via an agent, but directly through their website. If I will go to Ecuador once my leg is healed, I will definitely avoid flying with this crap company.
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Jeju Air

07 March 2018 Momo
I tried booking a flight to Incheon after inputting the confirmation code for the credit card the page went back to it booking page, does any had the same issue? What happened? I plan to call the bank later to check if it was credited or not.
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Turkish Airlines

06 March 2018 Guest
hi am trying to cancel a ticket l book for my sister but when l want to submit the ticket l want to cancel it gives me an error message. please help
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Riyadh King Khalid International Airport

06 March 2018 Guest
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WestJet Airlines

05 March 2018 Guest
My wife and I lost 3 days of a 10 day Cuban vacation because our 6:30 am flight on Saturday was cancelled because they couldn't find a crew to fly the plane. We had to cancel 3 nights accommodation as well as outings we had planned during those 3 days. WestJet offered some Westjet dollars, which expire in a year. Certainly doesn't make up for losing 3 days of our vacation. Very disappointed in the WestJet response. Bring on the competition.
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All Nippon Airways

05 March 2018 Wilfred O. Natividad
Dear Sir/Madam; This is to acknowledge with great appreciations for the kindness and goodwill extended to a senior couple facing a dreadful 24-hour trip to their destinations on February 12, 2018 on Flight 12 from Chicago to Manila. We are referring in particular to Ms. Julia Schneider who made all the stops to satisfy our needs. It is the devotion to her duty at the check-in counter at OHare Airport in Chicago that made our trip takes a pleasant shape, and a good start. Thank you, Mr. and Mrs. W.O. Natividad
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Turkmenistan Airlines

05 March 2018 Mohammad Tareq Mahmud
Very good on air operation. But what about extra route..?
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Dhaka Hazrat Shahjalal International Airport

04 March 2018 Guest
Worst service in the world, the staff treat passengers and guests like shit. They have no respect or manners.
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Accra Kotoka International Airport

04 March 2018 john Geoffrey
Trying to find out information on my girlfriend Kimberly Nichols she's been held there nAKp3Leed to talk to someone
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Singapore Airlines

03 March 2018 Guest
hi we will fly Heathrow to Brisbane on Singapore air any one know what the air line charge for a extra 30k suitcase regards graham
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Yangon International Airport

03 March 2018 María
Good morning I would like to know please, if there is a luggage storage at the Yangon International Airport. Thanks.
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Sunstate Airlines

02 March 2018 Mark
Hello, this site is by no way affiliated with Sunstate Airlines or Qantas, please disregard the information located on this website. To contact Qantas please call 13 13 13 within Australia or visit for other numbers from overseas locations. Thank you.
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Andes Lineas Aereas

01 March 2018 Guest
Worst experience weve had. 100% delayed rate in every flight. Shameful.
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Cimber Sterling

27 February 2018 Guest
Hello, I need to confirm why flight number F1683 was delayed/canceled from KEF to SEA on August 8, 2017. Ticket Holder: Eileen Allen Ticket Number: 1082405808876 Kind Regards,
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Edelweiss Air

27 February 2018 Guest
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26 February 2018 Guest unsure
delayed 3oct2017 not sure exactly how long, they said 2hrs when we arrived at malaga to return to manchester . ended up over three hours. no vouchers, no drink, no further info until we got on the plane then there was a technical problem .how can i find out the delay total time. i dont have my paperwork now .was not aware i had any redress
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Jeddah King Abdulaziz International Airport

25 February 2018 Guest
Hi can any one tell me .dubai flight came or not yet plz I am waiting
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Asiana Airlines

24 February 2018 Henry Stolar
Failure properly to ticket its code-share flight with Air Busan. That was followed by failure to respond to repeated communications. Complaint filed with U.S. Department of Transportation, 23 February 2018.
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23 February 2018 Guest
i want a wheelchair for my mother from karachi
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Georgian Airways

21 February 2018 Guest
hello my name is orly zevulun and we get very disappointment from you . we are 4 passengers order a fligth to tablisi in 1 of april 2018 and you company dicision to cancelle the fligth and we dont have places any more. how come you do it like that? orly zevulun 054-5244919
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21 February 2018 karl
nice airline.But awaiting your complimentaries.
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Flair Airlines

20 February 2018 Guest
Don't book with Flair son was left stranded in Winnipeg last night trying to get to Hamilton. Seat was booked and confirmed, boarding pass was issued...he even went through security to find there was no flight. Had to book with West Jet to get to Toronto and then arrange further transportation to Hamilton.....Flair doesn't want to take responsibility. Flight was book through Flair website...although somehow eDreams issued itinerary...neither will take responsibility.....wonder how Transport Canada will react knowing several people made it through security with "bogus" boarding passes!!!
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Shandong Airlines

20 February 2018 Guest
Send me shandong airline Email Id
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Manila Ninoy Aquino International Airport

20 February 2018 Guest
On Monday, 19 February at approximately 7.00am I had a long hour stopover for my return flight to the UK. We did not board for over 5 hours, so decided to a go to a resort 20mins away by Taxi. The immigration officer slammed down her passport and said I will not allow you. I showed her the documents allowing me to leave the airport. Annoyed by this. she then abruptly asked, where are you going?. I explained, that we were going to a local resort to look around. She replied, that we do not have time and was saying that it was Monday and that the traffic would be too bad. I pointed out that the resort was only 20mins away. She rudely interrupted and said I know where it is, I am Filipino. Just to clarify, I asked if the traffic was going to be really bad and she recommended that we stayed in the airport, we would. Annoyed by this, she just said, are you going out or not?. I politely repeated, not if you recommend us to stay. She rolled her eyes and threw our arrival cards on the floor. I picked them up and told her that she was very rude. She really didnt care. I went to look for her supervisor to make a complaint at the transfer desk. They did not know who that was. I asked for her name. They did not know that either. But, they did give me a passenger feedback form. So, I went back to the immigration desk and calmly and politely asked for her name. At first she became aggressive and refused to give it to me. I very calmly explained that she was very rude and that I would be making a complaint, so I needed her name. Eventually, she let me see her pass. I said, thank you. Dollette then left her immigration desk, knowing full well she had acted inappropriately and followed me back to the transfer desk. She tried to tell them a pack of lies and that we were rude in Tagalog not knowing that we would understand what she was saying. However, she told us, I am not talking to you. Dollette continued to lie and manipulate what had happened to those that were not there. You have CCTV. Please review this.
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19 February 2018 Guest
I am reviewing the cancellation policy of Loganair. I made a reservation to fly from Aberdeen to Sumburgh for September, 2018 on their website. Then, several weeks later, Icelandair cancelled my connecting flight from Reykjavik to Aberdeen. I expected to get a refund from Loganair because I would no longer be able to get to Aberdeen to take the flight. They refused! Apparently they think it is quite all right to keep the money even though I will never use them. This is fundamentally unfair and just additional evidence that the public doesn't matter.
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Penang International Airport

18 February 2018 Christine Otremba
Hello, I lost a small black bag with all my bank cards in it! It took the flight from Penang to Medan (Kuala Namu) at 8:10am today (18.02.2018). The flight number is QZ 103. Please contact me:
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LAW - Latin American Wings

17 February 2018 Susan herzfeld
This was the worst airline I have ever traveled with and on top of it they lost my luggage. No one seems to know what they are doing . There is no one to talk to , no customer service. My bag has gone to punta cana 3 times and sant back to Chile when it was supposed to come to miami . Its bwen missin since the 24th and now no one is taking responsibility! I want to be compensated for my things! I will be making a lawsuit with my lawyer. DO NOT FLY THIS AIRLINE!
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Lucky Air

16 February 2018 Yam Su Mee
I am writing this email to strongly complaint your service manager name: Eyvonne which she is on duty today 16/02/2018 11.30am at KLIA Level 5 Lucky Air Check in counter. She keep on yelled and shouted to all guests and showing her angry moody face n talking in rude way. An example of her bad behaviour was that she scolded me for wishing her happy new year! This is totally unacceptable and showing your company is allowing this "RUDE " service for your guest!!! Please take action for this staff otherwise we will keep on comment n spread the feeling to our friends. Thank you Yam Su Mee (+6013-9839093)
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Beirut Rafic Hariri International Airport

12 February 2018 Guest
Hello I lost my phone in the airport today i was heading to Riyadh flight at 4:pm on monday 12 February 18 its Iphone 6 black with a photo on the cover There is inside a lebanies SIM but not working Please provide me with lost and found office number My number is00 966 58 2555547 Regards Noor almusallam
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Mactan Cebu International Airport

12 February 2018 Jeffrey Abanilla
Encountered problem with my voyager travel bag which broke by the staff of Air Asia. Spoke to Mariez Rosacena and Stanley Liong but no one get assistance from them. As per them, they are not liable since the bag was broke in conveyor machine. I need an urgent feedback and assistance. My flight is dated today Feb12, 2018 from 2155H to 2255H due to some technical concern. Your assistance is highly appreciated. Regards, Jeffrey Abanilla 09265289550 IHG Assistant Manager IHG Manila Philippines
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Arkia Israeli Airlines

10 February 2018 Guest
ARKIA IS AN AIRLINE ROBBER AND DISRESPECTUL WITH THERE PASSENGERS. 24 Nov 2017: I arrive at Sve Dov airport 2h30 in advance. I know how the Israelian process in term of checking: bag + identity can be long. I respect that. 1. I arrive, they take my passport, ask plenty of questions, I answer to all of them, I have nothing to hide. 2. I pass my bag under the scan. They keep my bag and open it to check every thing in it for 2h20 HOURS!!! 3. I have to wait on a seat that they finish to check my bag. Once they finish, I have 10min left to check out my bag (ridiculous and very stressful) and do the checking. 4. At the checking point, the cashier inform me that my booking isn't in their system. I'm showing her the proof of my tickets paid through Gotogate website. I've got the payment proof and the booking references. Basically all the proofs, I cannot show more than that. 5. The lady starts to talk to me with arrogance and inform that I'm not on their system and its not her problem (note that I have 5min left to get inside the plane). She tells me: or you pay for a new ticket or you don't go. Of course, I have to pay because I have all my next days planed with tourist tours. 6. I pay for my ticket to go, as I have only few minutes left, I decide to get my ticket return once i will arrive in Eilat airport. I'm already in a high level of stress, I focus to don't start to cry, this is how awful was the situation. 7. I finally arive at Eilat airport and pay for my ticket's return. I don't want to have the same experience when I will fly back. Since the 24 nov.. I'm fighting to get my flights paid back. In total they confirmed 5 times by emails that i will receive refund was done (liars!!!). I still haven't receive any refund. They are playing me, they are lying and they totally disrepect me. 8. I emailed Gogotage on the 24th Nov to explain the full story and ask the refund. They answer the day after to say that the booking was successfully done on their side and I was to supposed to ask for a refund to Arkia. 9. I emailed Arkia and explained the full story, I attached all the documents: Gotogate email, Gotogate bookings + the two flight tickets I've had to repay. 10. Its been 78 days that I'm fighting and begging to get my $200 refund. They are now ignoring me. It's my money... how can they treat people like that? They should be ashame of their service. They show such a very bad image of Israel. 11. !! The worst is that after few calls, one of their advisers confirmed that this case was a mess on their side and I wasn't even on the passenger list when I took the plane to Eilat. Conclusion, they checked my bag for 2h20min for nothing, they've made me re-pay for my two tickets, they put me in a plane without even adding me in the passenger list and they are ignoring me regarding the money they own me. ARKIA airline is an outrageous, dangerous and unrespectul company.
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Philippine Airlines

10 February 2018 Guest
I am another victim. We are a group of five. I booked ticket from Hong Kong to Davao in Feb 2018 through a travel agency. For some reasons, one of us can not go. We ask for cancellation of her ticket and were told that the airline penalty plus handling fee costing up to 5/6 of the ticket price.
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Pegasus Airlines

08 February 2018 SU535
We want to buy a flight from Istanbul to France. Could you pls let us know which agent in Tunisia is able to book such flight (i want to pay cash not by credit card). For travel from Tunisian and surrounding territory, using this air carrier only, it is advisable to contact the air carrier directly. All international queries should be directed to tel 0090 850 250 67 77
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Taiyuan Wusu Airport

08 February 2018 KUA HOOI HOCK
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Maputo International Airport

06 February 2018 Guest
Hi I would like to enquire about cost of return ticket from maputo to nyembane
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Denpasar Ngurah Rai International Airport

05 February 2018 Sheila Marie Simon
Im Sheila Marie Simon passenger of Cebu Pacific 5J280 last January 30, 2018 . I lost my handcarried baggage inside the Ngurah Rai International Airport . The content of my handcarried baggage are old Ipad one louis vuitton multi color white bag , shopping clothes which i bought in ubud , indonesia . Replica channel bag , photos and cd taken at basuka water sports . Im pleading in your good office if found and under your possessions , pls bring it back to me , because it's very importanr to me , a part of my memories in Bali Indonesia .Thank you and hoping you can help me . Sincerely , Sheila Marie Simon 17 San Cristobal St. Santol , Quezon City 1113 Philippines Email address
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LATAM Airlines

04 February 2018 Marlene Swanepoel
I have no idea who to speak to or contact with regards to this problem. Please if you know who this email should be addressed to please inform me. I do not want to send this AGAIN to the client service complaints. The client services does not want to give me indication as to where or who I can complain about this case. So I went and searched the internet and came up with this email. I have raised many cases and nobody gets back to be with regards to this issue. The customer care services keep asking me for a bank statement for the payment of this seat. I do not think that LATAM will see that seat number 12A was confirmed on my bank statement. I informed them about this receipt (attached) from LATAM showing that I have confirmation for seat 12A. They refuse to accept this document forwarded from them to me. ??? I booked a flight from Santiago to South Africa, stop over Brazil. The flight was to leave Chile at 8:30 the morning, LATAM changed the hours to 11:30 (without informing me as a passenger) about the hour change. With this change of hour, LATAM did not allocate my seat to the later flight. Usually I would not complain about a seat, but I have had enough of LANTAM. I have had a horrible experience with LATAM on 15 December 2017. I had to cancel my mothers flight from South Africa, after my mom 65 and stepfather 71 years old had to stay at the airport for 3 days waiting for the flight. Eventually LATAM offered to give the full refund if we cancel the flight. We did and had to pay much more for another flight. I waited for the refund and I am STILL waiting for part of the refund that was not refunded. It is quite upsetting to see LATAM to being bad with client services.
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Reykjavik Keflavik International Airport

31 January 2018 Guest
Left a suitcase by accident rang and rang and rang but NO answer!! Very unhelpful! Good job it was only a suitcase and not a suspicious bag!
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Cathay Pacific

30 January 2018 Guest
m flying to vietnam from australia in april- does anyone know if cathay is familiar with the new(ish) E-visa? i have e-visas from Vietnam and dont want any issues with Cathay not letting us board . cheers Scott
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Sharjah International Airport

28 January 2018 SU535
Asalam alekum... Can u find A person in sharjha international airport. SHAIK JAFFAR BASHA..Wasalam. You have chances close to zero.
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Thai Lion Air

26 January 2018 Guest
Good afternoon I writing from Ulaanbaatar, Mongolia I reserved two tickets from Bangkok to phuket . but it has been time changed. We have ticket from Ulaanbaatar to Bangkok 10TH OF FEBRUARY DEPARTURE TIME 17:30 ARRIVE TIME 22:50 PM . It is too short time to connection , RP/ULN3M3100/ULN3M3100 GM/GS 11JAN18/0944Z MQSYWG 1.DAGVA/GUNIBAZAR MR 2.TUGUSGEREL/BATTSETSEG MS 3 OM 701 U 10FEB 6 ULNBKK RR2 1730 2250 *1A/E* 4 OM 702 U 17FEB 6 BKKULN RR2 2350 0700+1 *1A/E* TICKET NUMBER: TKT-2892410061043 DAGVA/GUNIBAZAR MR TKT-2892410061044 TUGUSGEREL/BATTSETSEG MS OUR CONNECTION TIME IS TOO SHORT NOW. I WANT TO CHANGE OUR DEPARTURE TIME BETWEEN 02:00-05:OO AM OR WE WOULD LIKE TO CANCELL TICKET FREE OF CHARGE CAN YOU CHANGE ANOTHER AIRLINES FLIGHT?
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Eastar Jet

25 January 2018 Guest
Hi everybody! Did anyone manage to join their program? I am a resident of Russia. I can't get past step 3. First, there is no way to input a Russian mobile number. Second, even if I put some numbers for mobile it still does not let me register. Anyone esle had this problem? Do they have a customer service e-mail to ask them to help me? Thank you!
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Mombasa Moi International Airport

25 January 2018 Faith Atieno Cephas
I have been trying to contact you through the number 0204406544 but I'm told it's out of service... please help me get in touch, my parcel has been in your office for a long time. I need to know if I can get it or not, I'm getting worried.. Thank you.
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