Cebu Pacific Air Discussion

01 December 2018 01:12:00 Andrew

I tried to email cebu pacific but still no replies two days ago and i had already paid my tickets through credit card.

01 December 2018 05:12:00 Louries

Any update? Same experience, ref # does not exist..

30 November 2018 02:11:00 Guest

Bergel Cutara : pinky iloilo : HELP CEBUPAC! "ERROR: The booking that you are trying to retrieve does not exist or requires the GetGo member to login." any news? I have the same problem today Me too. whats the problem? i've even book 3 times to with different references when i check in manage booking, that flight doesnt exist.

29 November 2018 05:11:00 Jocelyn

Ano po ibig sabihin nito

 

29 November 2018 03:11:00 Maricris

I need to pay my balance

 

29 November 2018 03:11:00 Maricris Nucum Vargas

How can i pay

 

28 November 2018 10:11:00 Bergel Cutara

pinky iloilo : HELP CEBUPAC! "ERROR: The booking that you are trying to retrieve does not exist or requires the GetGo member to login." any news? I have the same problem today

28 November 2018 06:11:00 Guest

pls po need help

 

28 November 2018 03:11:00 Guest

same thing! already paid the due in full but it kept saying 'CONFIRMED BUT WITH PAYMENT DUE"..WTF Cebu Pacific? i wanna add baggage and inquire rebooking but i cannot!

27 November 2018 11:11:00 Sarah Nea listohan

I need help. My booking reference number says does not exist. I wonder how? I paid my ticket online through credit card.

27 November 2018 11:11:00 Guest

Guest : Help! I have receive an itinerary receipt but, couldn’t check in online. It says “The booking you are trying to retrieve does not exist or requires the getgo member to log in” How will I check in?

27 November 2018 10:11:00 pinky iloilo

HELP CEBUPAC! "ERROR: The booking that you are trying to retrieve does not exist or requires the GetGo member to login."

26 November 2018 01:11:00 Guest

Help! I have receive an itinerary receipt but, couldn’t check in online. It says “The booking you are trying to retrieve does not exist or requires the getgo member to log in” How will I check in?

17 November 2018 05:11:00 Guest

Reference number 160716163505. Paid online using card but got status of Confirmed With Payment Due. What does it mean?

15 November 2018 06:11:00 Guest

Guest : Same but i paid it at Metrobank OTC Guest : Lovely Erica Olape : I have a problem regarding my booking.. I receive a reference number 27101800368204 I already paid it through bdo this afternoon at exactly 5:42 pm My flight will be this coming wednesday,October 31,2018 and I didnt recieve the email confirming my booking. How am i going to check in? I already paid P 3813.56 Please help me with this.Same 😭 How was this resolved?

15 November 2018 05:11:00 Guest

mary jane : Hi po ask lng po..Ngpabook po ako ng ticket cebu pacific thru online on nov.13,2018...nbayaran ko na s BDO peru wla po akong n recieve na email...bnayaran q po worth 4,612.80....Help plz same problem

14 November 2018 10:11:00 Guest

Same but i paid it at Metrobank OTC Guest : Lovely Erica Olape : I have a problem regarding my booking.. I receive a reference number 27101800368204 I already paid it through bdo this afternoon at exactly 5:42 pm My flight will be this coming wednesday,October 31,2018 and I didnt recieve the email confirming my booking. How am i going to check in? I already paid P 3813.56 Please help me with this.Same 😭

14 November 2018 06:11:00 Guest

Lovely Erica Olape : I have a problem regarding my booking.. I receive a reference number 27101800368204 I already paid it through bdo this afternoon at exactly 5:42 pm My flight will be this coming wednesday,October 31,2018 and I didnt recieve the email confirming my booking. How am i going to check in? I already paid P 3813.56 Please help me with this.Same 😭

14 November 2018 06:11:00 Guest

Same. 😭

14 November 2018 06:11:00 Guest Angel

Hi I have a problem logging in my cebu pac app , the getgo something. And when I try it always say error processing or the account does not exist but when I try making a new account with the same email ( because they said it does not exist )it also says the email already exists. I'm losing my temper because I already booked a flight using my cebu app account it's a good for three roundway ticket and I cannot access my account anymore. I can't do the online check in and etc. What is the best way I can do with it?please help me.

13 November 2018 02:11:00 Guest

I booked my Manila-Iloilo-Manila travel date is on june 26-30, 2019 for amount of P 1,380. I immediately received my itinerary and official receipt, maybe because i pay it thru debit card. But now I found it cebupac deducted me double of my total amount. instead P1,380 they charge me P2,840. Is there a chance na marefund ko yung sobrang knuha nila sa account ko? Is there anyone else who is experienced same issue ng katulad sken sa cebu pac? Thanks. :)

13 November 2018 01:11:00 Guest

I have the same case with you. Did anyone help to solve this problem?

13 November 2018 12:11:00 Guest

JENNIFER : I GOT THSI 14 DIGITS REFERENCE NUMBER AND PAID TROUGH 7/11 AND LBC BUT THEY SAID TEHY ONLY NEED 12 DIGIT

13 November 2018 12:11:00 Guest

Mariel : Booking was modified what is the meaning?

12 November 2018 04:11:00 Guest

Hi goodmorning, I can't generate my O.R. Please check details below; Name: Aeron Paul Macaranas Transaction ID: 187243396 Booking Ref: RYT1HF Thanks

11 November 2018 07:11:00 Mariel

Booking was modified what is the meaning?

11 November 2018 11:11:00 Guest

What does it mean payment received? Is it already booked without any confirmation or a reference number???

11 November 2018 07:11:00 Guest

Guest : nagpabook po ako kaninang 1:30am.. may 25, 2019, manila to osaka tapos june 3, 2019 narita to manila.. bakit po may booking reference number pero hindi nag eexist pag tinitingnan ko sa manage booking. paayos naman po Ilan digits po ung booking ref niyo akin kasi 12 lang dapat po ba ay 14 ? Ilan digits po yung booking reference niyo? Kasi sa akin 12 lang pero need 14 tama po ba?

11 November 2018 06:11:00 Guest

nagpabook po ako kaninang 1:30am.. may 25, 2019, manila to osaka tapos june 3, 2019 narita to manila.. bakit po may booking reference number pero hindi nag eexist pag tinitingnan ko sa manage booking. paayos naman po

10 November 2018 10:11:00 Guest

Guest : paulaine cordon : Hi, my name is Paulaine Cordon and I booked my Cebu pacific flight today. My date of departure is November 10, 2018. My total payment for my flight was 3326.36 pesos so I paid for it via credit card. As I entered my OTP to complete my purchase, the site sent me back to the payment page, not informing me of any confirmation. I opened my e-mail to see if I've received a confirmation e-mail from the Cebu Pacific Airlines but to my dismay, there was none. Please look into this matter. Contact me soon enough. Guest : paulaine cordon : Hi, my name is Paulaine Cordon and I booked my Cebu pacific flight today. My date of departure is November 10, 2018. My total payment for my flight was 3326.36 pesos so I paid for it via credit card. As I entered my OTP to complete my purchase, the site sent me back to the payment page, not informing me of any confirmation. I opened my e-mail to see if I've received a confirmation e-mail from the Cebu Pacific Airlines but to my dismay, there was none. Please look into this matter. Contact me soon enough. nadebit po ba? Ganyan din nangyari sakin

10 November 2018 10:11:00 Guest

paulaine cordon : Hi, my name is Paulaine Cordon and I booked my Cebu pacific flight today. My date of departure is November 10, 2018. My total payment for my flight was 3326.36 pesos so I paid for it via credit card. As I entered my OTP to complete my purchase, the site sent me back to the payment page, not informing me of any confirmation. I opened my e-mail to see if I've received a confirmation e-mail from the Cebu Pacific Airlines but to my dismay, there was none. Please look into this matter. Contact me soon enough.

09 November 2018 12:11:00 Guest

Guest : Guest irish : Nag pa book ako Kanina thru online at cebu facific tapos nag bayad ako sa bdo Kaning alas 3 pm.. Bakit until now wala ako na receive na email from cebu facific.. Pa help nman po. Cebu facific ano ngyare Same here :( Same

08 November 2018 06:11:00 Guest

Guest irish : Nag pa book ako Kanina thru online at cebu facific tapos nag bayad ako sa bdo Kaning alas 3 pm.. Bakit until now wala ako na receive na email from cebu facific.. Pa help nman po. Cebu facific ano ngyare Same here :(

08 November 2018 01:11:00 Guest

What doe it mean of my booking is confirmed but with payment due? can i still proceed with my flight?

07 November 2018 11:11:00 Guest Chris

Lovely Erica Olape : I have a problem regarding my booking.. I receive a reference number 27101800368204 I already paid it through bdo this afternoon at exactly 5:42 pm My flight will be this coming wednesday,October 31,2018 and I didnt recieve the email confirming my booking. How am i going to check in? I already paid P 3813.56 Please help me with this. Did you manage to go with your booked flight? Because have problem with 14 digit reference number and don't know where I can pay for that booking.

06 November 2018 12:11:00 Guest

hello tried to add luggage pain online but said pending what does it mean? other payment options?

06 November 2018 10:11:00 mark

i have issue paying at 711 it shows that the reference number is invalid eventhough i entered the correct reference number. should i used booking reference number or transaction ID?

06 November 2018 03:11:00 Guest

Hello maam, Did you already solve your problem?

05 November 2018 03:11:00 GEFFRIAUD

Hello. I have booker hads on luggage To 40 kg si tu credit gars Thé status paiement was receved when i have done this How To know it is confirmed ? I don t have received confirmation mail Can you verify

05 November 2018 08:11:00 JM

I have the same problem. I booked a flight last Sept. but did not receive any itirenary though I paid to Cebuana Llhuliier the day after I booked the flight.

04 November 2018 10:11:00 Guest

Hello, I have booked two round trip tickets, unpaid, but I would like to remove seat selection, before I pay it. How can I access my booking to remove seats. please email to noborderstravelandtours2018@gmail.com. My reference number is 310514091131.

02 November 2018 10:11:00 Guest

Guest : Hello guys my reference number for cebupac to pay thru cebuana got expired. Can someone help me how to get a new reference number? pls pls pls thanks

31 October 2018 03:10:00 joy

WHAT DOES IT MEAN IF YOUR BOOKING IS CLOSED

29 October 2018 01:10:00 Rizza

Guest shiela : Guest : No itenerary sent to my mail yet. I already paid for my ticket after i booked at BDO . Pls help. Same problem here..ano ba nangyyri?wla dn smsgot..

29 October 2018 12:10:00 Mary

Hi, i mistakenly entered the wrong email address while booking the flight and I already paid it through cebuana. May I know how can I edit it?

29 October 2018 09:10:00 JENNIFER

I GOT THSI 14 DIGITS REFERENCE NUMBER AND PAID TROUGH 7/11 AND LBC BUT THEY SAID TEHY ONLY NEED 12 DIGIT

29 October 2018 02:10:00 Abigail

May : We pay our booking thru cebuana and we got the confirmed booking but after 1 day we got the email saying that our booking was cancelled because we did not pay, untill now we still dont have our confirmed ticket, we send them the receipt but its taking too long for the validation, our flight is aproaching any help on this please.? We call them everyday but no updates regarding the validation not sure if they really checking on the issue. Hi any update im experiencing tha same. Ano po dapat gawin wala nman sumasagot sa hotline nila.

26 October 2018 06:10:00 Lovely Erica Olape

I have a problem regarding my booking.. I receive a reference number 27101800368204 I already paid it through bdo this afternoon at exactly 5:42 pm My flight will be this coming wednesday,October 31,2018 and I didnt recieve the email confirming my booking. How am i going to check in? I already paid P 3813.56 Please help me with this.

   

26 October 2018 06:10:00 Guest shiela

Guest : No itenerary sent to my mail yet. I already paid for my ticket after i booked at BDO . Pls help.

26 October 2018 05:10:00 paulaine cordon

Hi, my name is Paulaine Cordon and I booked my Cebu pacific flight today. My date of departure is November 10, 2018. My total payment for my flight was 3326.36 pesos so I paid for it via credit card. As I entered my OTP to complete my purchase, the site sent me back to the payment page, not informing me of any confirmation. I opened my e-mail to see if I've received a confirmation e-mail from the Cebu Pacific Airlines but to my dismay, there was none. Please look into this matter. Contact me soon enough.