what the hell happened here. payment received but booking was modified?
Guest : I did not receive my itirenary receipt in my email I already paid yesterday in LBC same here I paid thru my DC but I havent received any confirmation email 😔
Hi, I booked for 14 dvo-cebu flights. I made mistakes in entering my credit card info. After correcting them and clicking submit... I got a status of Payment Received. An error "Bookingwasmodified" occurred and no Itenirary was sent to me. I tried opening the Manage Booking but I cannot find my booking (I have no confirmation number)
Guest : I did not receive my itirenary receipt in my email I already paid yesterday in LBC Kimberly Jane Miel : My name is James Mystery. I purchased a ticket for Kimberly Jane Miel from Grand Hope Travel agency in SM Mall, for her to fly from Davao to Cebu City on Nov 1. But I lost the ticket while moving to a new apartment.
Aiva Nobleza : I have a problem, I cannot open our booking status. How did you resolved this?
My name is James Mystery. I purchased a ticket for Kimberly Jane Miel from Grand Hope Travel agency in SM Mall, for her to fly from Davao to Cebu City on Nov 1. But I lost the ticket while moving to a new apartment.
Hi, why is it keep showing those captcha, I can search the flight. Whenever I click those are you a human? It doesn't change, please help
Clara : Hi good day, I booked my flight thru my credit card, unfortunately I didn’t receive any email confirming my flight. I’m currently living overseas and I’m afraid that it my might have any problems on my booking. Same thing happened to me, I used my DC and I received an sms that CEB already charged the amount. however, the booking isn't existing whenever I try to check.
Hello guys my reference number for cebupac to pay thru cebuana got expired. Can someone help me how to get a new reference number? pls pls pls thanks
Hi good day, I booked my flight thru my credit card, unfortunately I didn’t receive any email confirming my flight. I’m currently living overseas and I’m afraid that it my might have any problems on my booking.
Julie : Hi All, Just go Under beta.cebupacificair.com/Manage/Retrieve ... and on the bottom right side put: don't have my booking number. You will get your itinerary this way.I already did but it says my booking did not exist
I did not receive my itirenary receipt in my email I already paid yesterday in LBC
No itenerary sent to my mail yet. I already paid for my ticket yesterday at BDO ATM. Pls help.
Hi my Paypal got debited but the booking reference number showed as canceled and is asking me to pay for the ticket again. Can you please refund my money thanks, I'll dispute it with Paypal if you don't do something about it
Hello, I have paid for a flight i booked through your website. I paid in BDO yesterday but I did not get the confirmation yet from Cebu Pacific- it says ticket on hold.
Guest : MR : there was an error while we process your payment. Please try again or try a different form of payment." payment collected already...??? What should we do now? Fredda : I already paid my two way ticket thru one of your payment center but i haven’t received confirmation or itinerary yet. What to do! Guest : Guest : Gud am may i ask my mother is a senior citizen today I was trying to book here a flight online one way davao to manila and i didnot receive any confirmation or email that the tikect was confirmed just "there was an error while we process your payment. Please try again or try a different form of payment." than i tried to book again same happened did not receive any email or a confirmation keep saying pending than I checked my credit card there are 2 bookings are confirmed for the same person may I know if you can help thanks
MR : there was an error while we process your payment. Please try again or try a different form of payment." payment collected already...??? What should we do now? Fredda : I already paid my two way ticket thru one of your payment center but i haven’t received confirmation or itinerary yet. What to do!
there was an error while we process your payment. Please try again or try a different form of payment." payment collected already...??? What should we do now?
I already paid my two way ticket thru one of your payment center but i haven’t received confirmation or itinerary yet. What to do!
Please help, ive just booked our flight and paid to BDO as payment center but i havent received any confirmation or itinerary yet. our flight will be tomorrow morning already. PLEASE HELP
Hi, I paid my booking flight thru 7/11 store but i didn't receive any itinerary. It says your booking is closed. I paid already but what happened. Please response. I need to go home.
I paid my booking flight in the bank but it says im booking still on hold? How come its still on hold? My flight detail is 5J901. Dec 18 bound to Caticlan
Guest : Hi I need to have a copy of my official receipt. The system generated did not came correctly. I think there was an error . Booking ref : S9J8JI this is Cebu Pacific Airline booking
Guest : Hi, is everyone else experiencing this issue? i can't manage my booking. help! Same here.
what does the "Error encountered please re-try." in my e receipt mean?
I had the same issue..i booked this morning and payed using my account but i was still put on hold.tried messging their twitter and facebook but ive got no response..will we be able to refund the whole payment?i will also ask my bank if they can do something about it..so annoying Cebu pacific
Guest : Gud am may i ask my mother is a senior citizen today I was trying to book here a flight online one way davao to manila and i didnot receive any confirmation or email that the tikect was confirmed just "there was an error while we process your payment. Please try again or try a different form of payment." than i tried to book again same happened did not receive any email or a confirmation keep saying pending than I checked my credit card there are 2 bookings are confirmed for the same person may I know if you can help thanks
Mamao : Just made my booking and it was unsuccessful, but deducted the amount from my credit card.. Will it be refunded to me, what should i do to rebook again using the same amount? Mamao : Just made my booking and it was unsuccessful, but deducted the amount from my credit card.. Will it be refunded to me, what should i do to rebook again using the same amount?
I experienced this also last june. I wasn't able to get my ref num bec it showed that my cc was declined. But I called the bank and my account was deducted.until now i been calling cebu pacific hotline and email.. since the bdo is requesting for a copy of the said booking. pls. help me.
hey guys. had the same issue havingroblem booking online. I would suggest always ask through them through social media like Twitter. they always reply and help you. thanks
Just made my booking and it was unsuccessful, but deducted the amount from my credit card.. Will it be refunded to me, what should i do to rebook again using the same amount?
Gud am may i ask my mother is a senior citizen today I was trying to book here a flight online one way davao to manila and i didnot receive any confirmation or email that the tikect was confirmed just "there was an error while we process your payment. Please try again or try a different form of payment." than i tried to book again same happened did not receive any email or a confirmation keep saying pending than I checked my credit card there are 2 bookings are confirmed for the same person may I know if you can help thanks
Guest kai : Hi Hello i booked a flight earlier after i process my cc payment which shows already approved the website closed and i was not able to get my ref no. I experienced this also last night. I wasn't able to get my ref num bec it showed that my cc was declined. But I called the bank and my account was deducted.
PLEASE DO SOMETHING Guest : same here..what should i do???? Guest : Good Day. What's that mean if your booking is "Closed" But the transaction is :Approved" Hoping for your reply. Thank you. Raphael : Jay : Hi. I paid for my booking within 24hours through 1 of the payment centers. I did not receive a confirmation and after 24hours, it says 'booking closed'. did you guys also experienced the same issue? anu ba dpat gagawin nito? hindi pa open cust.serv nla. Same! I am currently experiencing it also. But I used credit card. But still, the same thing happened; booking was closed but my credit was deducted.
SAME ISSUE. PLEASE DO SOMETHING CEBU PACIFIC. Guest : "ERROR: Sorry, there was an error while we process your payment. Please try again or try a different form of payment." But the payment was already deducted in my bank account.
On my booking it says that my Booking is Closed. BUT CEBU PAC ALREADY DEDUCTED THE AMOUNG ON MY ACCOUNT. Please do some action please!
Same here, payment not process. what could be the reason, already ask the thru Twitter but no reply. They seem to be silent about this baka I anticipate na pagtaas ng surcharge??!!
Guest : Good Day. What's that mean if your booking is "Closed" But the transaction is :Approved" Hoping for your reply. Thank you. Hi did you get any reply from them? I had the same issue just last night. It was already deducted from my foreign bank account but my put on hold.
"ERROR: Sorry, there was an error while we process your payment. Please try again or try a different form of payment." But the payment was already deducted in my bank account.
ERROR: Sorry, there was an error while we process your payment. Please try again or try a different form of payment. why???????
Hi Hello i booked a flight earlier after i process my cc payment which shows already approved the website closed and i was not able to get my ref no.
Would like to request for an official receipt, transaction ID is 183663130 and booking reference is HKYQ5R. tks
Did some1 help you sir regarding this matter? I have same problem with you.