Cebu Pacific Air Discussion

23 November 2015 08:11:00 Rachel J. Millado

Please send my confirmation number at my email lj.726emil@gmail.com my flight is on saturday.

23 November 2015 08:11:00 Rachel J. Millado

How do i get my confirmation no Of my booking I have payed already yesterday at bdo.

18 November 2015 03:11:00 JENNIFER CISNERO

Kindly send it in my e mail ad. januarycisnero@yahoo.com. Thank you.

18 November 2015 03:11:00 JENNIFER CISNERO

Just want to ask my confirmation number

16 November 2015 08:11:00 Guest

i forgot to put my 2nd name in the passengers name in the ticket what should i do? i only put my 1st and last name

12 November 2015 07:11:00 Lovely

i booked a flight for manila to puerto princesa on feb 13 (departure) 15 (returning) online. My problem is, i booked twice because for d first one, i did not get reference number.. but did not yet pay neither of the two. Im planning to pay tomorrow early morning or d second booking since i already got d reference number of d second one.. Now, wat will happen with my first booking, does it affect my flight etc? And is it true dat d one i booked is 50% discounted? My email add is lovelypintas.14@gmail.com

04 November 2015 04:11:00 Guest

I booked a ticket for my brother. I paid on your payment partner Cebuana Lhuilier. But didn't receive an itinerary. What shoud I do?

28 October 2015 10:10:00 Guest

I booked a ticket and chose to pay at payment center. I want to pay online now. How can I do it? I want to pay immediately before my booking gets cancelled.

24 October 2015 04:10:00 randy malayao

I am trying to book a ticket for my lawyer Atty David Erro from Tuguegarao City to Manila. I find it very difficult to book the ticket via 24-hr payment thru cebuana llhuilier. How do i get the reference number? please help.

22 October 2015 10:10:00 Jaypee baril

I forgot my comfirmation number and im heading to the airport for my flight from davao to iloilo at 7:25 in the morning today

17 October 2015 11:10:00 Guest

did they sent you the itinerary and confirmation in the end? i booked yesterday night and still haven't gotten any email from them

17 October 2015 11:10:00 Kathrin

Hey! I just booked a multi-city flight yesterday night (morning 3am today), the booking went through, but I didn't get anything (booking confirmation etc) sent to my email so far. As it was so late at night, I also didn't note down my confirmation code or anything. Does anyone have advice?

16 October 2015 12:10:00 Guest

Hello I'M just wondering if you got your refund back because the same happened to me. Please let me know . Guest : I booked my sister's ticket in cebu pac today thru my debit card but I didn't received any confirmation number and itinerary. Unfortunately, i booked twice because i thought my first attempt was not successful But when i checked my balance the bank confirmed and deducted me double. Please help me. This is my email arahas@rocketmail.com Thanks! Guest : I booked my sister's ticket in cebu pac today thru my debit card but I didn't received any confirmation number and itinerary. Unfortunately, i booked twice because i thought my first attempt was not successful But when i checked my balance the bank confirmed and deducted me double. Please help me. This is my email arahas@rocketmail.com Thanks!

14 October 2015 05:10:00 Beth

hi! I have been trying to book a ticket for Iloilo - cebu flight and I kept on getting an error" booking has been cancelled" the booking status is CLOSED. I've been trying it for few days now and I've tried using a 3 different cards but it's still the same. Please advise. My email is beets_mae@yahoo.co.uk

12 October 2015 03:10:00 patjoe619

Why I don't have an Insurance Policy email to me, but my to sons have an Insurance policy. I already pay Php. 840 for the insurance. here's my L78EYV

12 October 2015 03:10:00 patrick

I just want to ask why I don't have an flight insurance ? I already pay my insurance .. my to sons has a insurance, but I don't have an Insurance Policy should be email to me. thanks

09 October 2015 03:10:00 Guest

ronald : Hi... I booked a flight to tagbilaran yesterday and i have not received any confirmation. I also dont have the itenirary receipt. my mail is rcesar_93@yahoo.com.ph You may call +63.2.7020.888..

08 October 2015 06:10:00 Ariane

is it possible to retrieve my online booking hrough cebupacific I made last october 7,2015.i forgot my confirmation number.

24 September 2015 07:09:00 ronald

Hi... I booked a flight to tagbilaran yesterday and i have not received any confirmation. I also dont have the itenirary receipt. my mail is rcesar_93@yahoo.com.ph

22 September 2015 07:09:00 Davis Junco

Good afternoon i typed a wrong email to my booking flight online, will you send my itinerary to my exact email pls?

21 September 2015 05:09:00 Iris Coleen Mariscotes

I paid through BPI for the rebooking of my boyfriend's flight. Posted in page is confirmed with payment due. What shall I do?

17 September 2015 05:09:00 Guest

Dora Jane : i didnt receive my confirmation i paid at banco de oro yesterday morning Hello!Same here. I did not receive any confirmation after the payment. What did you do?

09 September 2015 11:09:00 Guest

Once I had to cancel a flight from Busan to Manila on Cebu Pacific. Even though I was told that I would receive a partial refund, I never received anything from them. Instead, they gave me the bureaucratic runaround, both in Korea and in the Philippines. In the Philippines, they whittled it down to a laughable $40, and then to add insult to injury, I never received even the $40. They lied, lied, and lied. If they ween't going to give me a refund, why couldn't they just say that instead of wasting my time, giving me the runaround, filling out papers, etc., and then never following though with it?

03 September 2015 01:09:00 Dora Jane

i didnt receive my confirmation i paid at banco de oro yesterday morning

31 August 2015 10:08:00 Peter Chan

I am using Smart HomeBro UlterA. Starting from 2 days ago, When I book Cebu Pacific flight on line, I can only open up to the page showing destinations, dates, when I click “Find It”, the page showing flight prices, no., and time does not open, I also cannot login the GetGO account. However, when I access the site using 3G everything performs normally. It seems my access was blocked. Does anyone also experience this?

27 August 2015 10:08:00 Michael

Cebu Pacific internet site for bookings have been sooooo bad and not working ever since GetGo started. I have tried to book many times flights in internet but It just not wotk (mus be limiting Businees already) latest booking I tried to make and eventually I managed to get into payment part (by going back and forth in the site options) but never managed to finalize the payment but still lost the money and by CC company the tickets were written to some veeery odd name Abdul ....something.. I never got the ticket anyways.. I just wonder if Management has not noticed any change in booking numbers as it's virtually impossible to book a ticket in internet if you dont have full day time to do it and be very lucky.. Management should try to make internet booking by themselves and then make a decision to change full IT group in the company. I would if it was my business! Unfortunatelly there is no link in Cebu Pacific internet site directly to management. If it was i would have written my feedback directly to them. Ealier time before GetGo i was so happy about the easiness of making bookings in Cebu Pacific but today i rather pay little more to be sure i can get my flights than trying and trying in CP site and still be uncertain if everyting went through?

18 August 2015 04:08:00 Wilhelm

Hai... I booked a flight to iloilo today and i have not received any confirmation. I also dont have the iterinary receipt my mail is wfcsaldo@gmail.com

09 August 2015 12:08:00 Christine Elumba

Hi po! I booked a flight last Aug 6,2015 online but after I made my payment, no confirmation appeared so after waiting for 10 minutes I made another payment again thinking that d 1st payment didn't pushed thru. When I checked my landbank account, I found out that I was charged twice. Is it possible to get my money back? If so, then how? Thanks po. :)

07 August 2015 01:08:00 Vo Pham Bich Phuong

Hi, i booked a flight to travel to Boracay august 29th, and i have payment at metrobank salcedo village but i havent received confirmation number yet. Please help check and send to me via mail venusrainy1491@gmail or tel 09183976289. 14 digit of mine is 07081501057515. Thanks

04 August 2015 07:08:00 Guest

Hi my credit card deducted my online booking, but i didnt receive any confirmation number.. and when i received my statement it was deducted. How can i refund it?

02 August 2015 10:08:00 Edralin Casilihan

hi! i booked my friend today 02.08.2015 and made my payment thru bpi mastercard. i didnt received confirmation. my email is edralin_bsme@yahoo.com

18 July 2015 05:07:00 Guest

is it possible to retrieve my online booking I made last April 7.i forgot my confirmation number. email is majoy87@yahoo.com

17 July 2015 12:07:00 rone

hi! i booked my ticket last night 17.07.2015 and made my payment thru maybank mastercard. i didnt received confirmation. my email is tyrftalamera@yahoo.com

17 July 2015 09:07:00 Guest

Hi.. good day. I booked my ticket last July 15 and made my payment through cebuana lhuiller on the nextday. I checked my email today and did not received confirmation.Please email my ticket confirmation.this is my emai irenerose.jalipa@yahoo.com

16 July 2015 01:07:00 Guest

Hi! I booked a flight this afternoon and paid using Prepaid Card, but forgot to jot down my Confirmation Number. Now, I checked my email and have not gotten my itinerary from Cebu Pac yet. Please email me my itinerary, jennifer.torculas@gmail.com

16 July 2015 11:07:00 Guest

guest : I didnt receive any email from cebupacific This morning i bought ticket but i didnt also know the confirmation number so i cannot search kindly send email plz michinsao@gmail.com Hi, do you have twitter? If you do kindly tweet @CebuPacificAir and tell them your problem along with your guest name, DOB, departure origin & destination, and provide your email. They'll reply you within 24hours. I just didid. 😊

15 July 2015 01:07:00 LITO BARRA

guest : I didnt receive any email from cebupacific Last night i bought ticket but i didnt also know the confirmation number so i cannot search kindly send email plz msperez1412@Hotmail.com

14 July 2015 10:07:00 guest

I didnt receive any email from cebupacific This morning i bought ticket but i didnt also know the confirmation number so i cannot search kindly send email plz michinsao@gmail.com

13 July 2015 08:07:00 Guest

I booked my sister's ticket in cebu pac today thru my debit card but I didn't received any confirmation number and itinerary. Unfortunately, i booked twice because i thought my first attempt was not successful But when i checked my balance the bank confirmed and deducted me double. Please help me. This is my email arahas@rocketmail.com Thanks!

12 July 2015 10:07:00 Claire

Hi. I booked my ticket with cebu pacific last Jul 03 and made payment thru bdo,but my itinerary receipt was not yet sent to my email add.Please help me,cvfobar@yahoo.com,thanks

08 July 2015 10:07:00 Guest

I booked ticketin Cebu Pac today thru credit card payment but i didn't received confirmation number and itinerary. but the bank confirm that i was paid already. pls help me and ssend email to tetamz_zmatet@yahoo.com

08 July 2015 09:07:00 Joey dela rosa

Good day! Just want to ask if there is canceled flight this coming July 10, 2015 . Because that my flight going to dubai bcoz there is storm now in the phillippine my detail Cebu pacific boking ref # SC2H8T my return in Dubai July 10,2015 jet 5J 7944 timing 4:40 pm terminal 3 in ninoy Aquino international airport .. Please let me know this my email ohwie_1184@yahoo.com ... Also can I know ur landline for the info thanks

08 July 2015 07:07:00 Erlinda Hand

I forgot my 14 digit code. I can't pay without it..thanks

06 July 2015 01:07:00 Guest

Glenn : Hi. I booked tickets in Cebu Pac today thru credit card payment but i didn't received confirmation number and itinerary. but the bank confirm that i was paid already. HELP me what to do.. pls send at alvinglenn_85@yahoo.com Thanks I have the same problem. Please e-mail me as well at bap.perdon@gmail.com

04 July 2015 09:07:00 Guest

Horrible landing of flight DG 7804 at 10am. manila to cagayan de oro flight. it was not a safe landing, I don't know if the problem is with the aircraft itself or the pilot. When the plane touch down the aircraft have trouble keep the plane running for complete stop. its very dangerous.

04 July 2015 06:07:00 Ceasar Gines

I traveled to manila from davao city last 1st of january 2015. After I checked in, a ground attendant gave me a sort of calling card stating that to compensate our inconvenience during that flight I will be given a free flight anytime within prescribed time. I was excited to have another trip to manila, this time for free. On May 07, 2015 I booked a flight from davao to manila back to davao through a phone number stated on the card and my flight was scheduled on May 10, 2015 for manila and return flight on May 23, 2015 to davao. It was an exciting moment flying for free and first to happen ever. Lately when I have my credit card statement of account, I was shocked and surprised that my supposed free flight been charged to my credit card worth PhP. 5,356.28. How this supposed free flight been charged to my card? There was no transaction between me and the receptionist that included my card details. I therefore ask your attention to please look at this matter. I could not locate the calling card given to me nor could I retrieve the confirmation number on my itinerary. Your prompt attention and consideration is much appreciated. Thank you Mr. Ceasar Gines

04 July 2015 02:07:00 MERCEDITA GALLEGO

I CAN retrieve M OFFICIAL RECEIPT in cebu pacific

01 July 2015 09:07:00 Glenn

Hi. I booked tickets in Cebu Pac today thru credit card payment but i didn't received confirmation number and itinerary. but the bank confirm that i was paid already. HELP me what to do.. pls send at alvinglenn_85@yahoo.com Thanks

19 June 2015 05:06:00 Mariel

Hello! I could not retrieve my booking in the Cebu Pac website even though I have filled in all the important details from my itinerary and official receipt. I plan to rebook my flight but the website would say 'No booking found'. Please help me with this. What shall I do?

15 June 2015 05:06:00 Guest

hi! i got the same problem. i booked tickets for 4 passengers last June 1 thru hsbc and i thought it was cancelled because i didn't receive confirmation number and itinerary. but when i checked the bank today, the amount was paid already. help me what to do. pls send here. ddbadiwa@yahoo.com