Cebu Pacific Air Discussion

30 January 2015 10:01:00 AYU

HELLO I FROM MALAYSIA.. I WANT KNOW WHAT CODE FLIGHT ARRIVAL FOR BOOKING NO P3RMRB

28 January 2015 09:01:00 Guest

I booked a flight for Feb3, 2015 and paid thru BDO. I haven't received the itinerary receipt or confirmation number yet. Please email it to me lizgabutero@gmail.com

28 January 2015 09:01:00 gem

I did not received a copy of iterinary receipt I booked last night for my freind for tommorow's flight. .I dont got the booking refrence number. .pls send me a copy to my email add. .gem_25_2005@yahoo.com thank you

28 January 2015 07:01:00 Guest

hi, i haven't received my itinerary receipt and my wife's flight will be tomorrow.. i already paid through BDO.. please answer my email is jaimepangilinan1949@gmail.com

25 January 2015 04:01:00 Shylie Ann Saribay Rosete

Ist valid my ticket if the name is saribay rosete shylie ann.

22 January 2015 09:01:00 Guest

I already paid through Metrobank today January 22, 2015 for my round trip beijing-manila and manila-beijing on March27 return April 9. But, still, I haven't received any confirmation email. My email: ronzki28@yahoo.com. Please send it to me right away. Thanks.

22 January 2015 08:01:00 Guest

Guest : LBC didn't accept payment for my Cebu pacific booking because booking reference no. is invalid. Why this happened when I printed the itinerary receipt and was certain that no entry was omitted. mine tpp, do you have solution already?

22 January 2015 04:01:00 Guest

A friend of my parents booked a flight for them going to Dumaguete. He gave me the booking reference number and have me checked the ticket and print it. I went to www.cebupacificair.com then clicked on View Itinerary under Manage bookings. It gave me four (options), I chose Option 4 since it asked for the confirmation number, the first name and the surname of the one on the ticket. I tried it and it says that "The information submitted does not match any itinerary. Please verify the information is correct and try again." I tried both my parents' names bit nothing happened. Can you help me? That friend insisted that I do it again and check. But the same thing happens. Can you please help me?

14 January 2015 06:01:00 Dennis O Brien

Cebu Pacific have one of the worst records for being late. We flew from Cebu to Manila 8th Jan. 2015 2 hours late. We then flew them Manila to KL Jan 10th we were just messed about in the airport with scant information and was 2+ hours late and only got our next connection by seconds after running round KLIA2. NEVER AGAIN THEIR MANAGEMENT SYSTEMS ARE A MESS

11 January 2015 07:01:00 Guest

Can I still get a ticket from cebu pacific if I accidentally forgot to get the reference number. I paid it by the booking number. Can I still get a ticket?

08 January 2015 08:01:00 kmd

I already paid through Metrobank yesterday, Jan. 8, 2015, for my Cebu trip on March 7-9. But, still, I haven't received any confirmation email. Here is my reference no. 0901-1500-3822-37 and my email: katzi8814@gmail.com. Please send it to me right away. Thanks.

08 January 2015 08:01:00 jia liu

we oder flight ticket on 29 jan,2015, and already paid over BPI counter by cash on 8 jan.2015, but still didn't receive the internerary receipt.

07 January 2015 08:01:00 Guest

LBC didn't accept payment for my Cebu pacific booking because booking reference no. is invalid. Why this happened when I printed the itinerary receipt and was certain that no entry was omitted.

25 December 2014 08:12:00 Guest

Came with my family today to Manila airport for flying to Legaspi. We all had tickets with seatreservation. Total chaos at checkin and after waiting for 2 hours we got the message that the flight was overbooked. We have lost a day of our holiday, an accomodation, money, and we do not know how to get the destination. This is just the most inkompetent airline company I gave ever experienced....

19 December 2014 02:12:00 Guest

I have booked yesterday december18, 2014 and paid thru lbc. But until now my status still says "on hold". I havent receive the itenrry rcpt yet, pls email me at susan17irawan@gmail.com, tnx

13 December 2014 05:12:00 Guest

I have booked on Saturday December 13, 2014 and paid through metrobank but I can not locate my itinerary. Sent email to customer service but no feed back :(

12 December 2014 03:12:00 Guest

I have booked yesterday december11, 2014 and paid thru lbc. But my status still says "on hold". I havent receive the itenrry rcpt yet, pls email me at espanola_cristymay@yahoo.com. tnx

09 December 2014 03:12:00 Guest

Guest : I have booked and paid at BDO ONLINE BANKING last YESTERDAY but until now I haven't receive my final itinerary receipt. My booking reference number is 21091402041651.PLEASE FOLLOW UP. THE FLIGHT OF THIS GROUP IS TOMORROW. CLARL-KALIBO-CLARK. Please email my final itineray receipt to ejctravelandtourss@yahoo.com have you received ur itinerary po?

14 November 2014 08:11:00 Guest

same here... i booked my ticket nov 14, 2014.. i do the payment trough bpi but still my booking status is on hold.. what should we do now.? worried lang po..

14 November 2014 05:11:00 Guest

I pay my tikcet in BDO but its not yet confirmed it is still on hold. What will I do about this I'm worried because tickets are all sold already I booked today Nov. 14,2014 for my Dec. 5,2014 flight here is my reference no.: 1511-1404-0103-02

14 November 2014 05:11:00 Guest

I booked my ticket via online today nov. 14,2014 for dec. 5, 2014 but the ticket is not confirmed it is still on hold?Where can I get mt itinerary ticket?

12 November 2014 09:11:00 Guest

I paid already in bdo, but i dont have the email

03 November 2014 10:11:00 Guest

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31 October 2014 11:10:00 Joebelle dela Calzada

hi,i booked a ticket online last October 30, 2014 for August 13, 2015 and i already paid for it but i haven't received the ticket yet please send me my itinerary the booking reference number is 01111400436360 my email is belledelacalzada26@gmail.com

31 October 2014 04:10:00 Florjoy Reyes

i booked online today and i choose the payment option to bayad center i did not paid yet because i want to change it to pay through credit card how can i change it so that i can booked my flight now

31 October 2014 02:10:00 boracay

We arrive in Hong Kong with only a Hand luggage with the Swiss International and our next flight is with Cebu Pacific Airlines to Manila, we have to check in our Hand luggage at Cebu Pacific because of their little Baggage permission, can we check-in at any Transfer Desk or do we have to pass by the Customs and do the Check-in outside?

31 October 2014 03:10:00 Stephanie amar

Good day, I book a flight yesterday nov. 30, 2014 i paid it through bpi capitol hills branch. but didn't receive an email of the itinerary. The flight will be on Nov. 1 please email me here chen_connie57@yahoo.com. I hope to receive the itinerary from you as soon as possible.

31 October 2014 01:10:00 Dave Amora

My flight is on November 2, 2014, and I have not received any copy of my itinerary. Please send it at zdarchitect21@gmail.com

30 October 2014 03:10:00 Guest

flight will be on Nov1 and i paid my ticket at bdo mati branch.. still didnt receive my itinerary. please email it at rmbrulona@gmail.com or paper_bits@yahoo.com

21 October 2014 12:10:00 Elvis Patulin

My flight is tomorrow, October 22, 2014, and I have not received any copy of my itinerary. Please send it at elvispatulin@yahoo.com.

21 October 2014 05:10:00 Jay Nieva

I haven't received my itinerary yet. I paid my ticket through BDO yesterday. Here's the booking number 21101403041586. Please send my final itinerary on my email itsmejaynieva@gmail.com Thank you!

17 October 2014 07:10:00 Rhia

I havent recived email until now for my booking from Manila to Iloilo please follow up my itenarary ticket with confirmation number O66FQI and send it to my email -rhiaantiquiera@yahoo.com.. i need my flight detalis. thank you

10 October 2014 06:10:00 Guest

i have booked and paid my ticket thru BDO today at 4:00 pm but i havent received any confirmation and itinerary. pls send it to me asap my flight is on october 13,2014 at 4:00pm.. send it to my email please at jdiocampo@rocketmail.com

10 October 2014 06:10:00 Guest

i have paid the cebu pacific ticket for oct.13, 2014 which i booked at 1:00 am Oct.10,2014. and i paid at 4:00pm but i havent received any confirmation thru email or txt message. pls help.

30 September 2014 04:09:00 Guest

Guest : HI! I booked 2 tickets online and i already paid in LBC last sunday but only 1 booking confirmation received on my email yesterday, im still waiting for the other one. pls send my ticket. boligorkj@gmail.com REF NO. 29091401284644. thanks.

28 September 2014 08:09:00 NJ

I tried to book a flight today using my BDO credit card but it asked for a pin and when I clicked on proceeding without a pin, it just redirected me to an error page. This being Ceb Pac, I wonder if it will reflect on my bill?I have read a lot of disappointed stories about this issue and it's making me paranoid because I have tried to pay twice and was unsuccessful.

28 September 2014 07:09:00 Kim Woo Hyun

i want to book a flight reservation but,when i read all of this complaint it made me not to book. have you already got your confirmations?

28 September 2014 12:09:00 Guest

i already paid in LBC today but I have not receive yet the itenerary on my email. My flyt is tomorrow 12nn. pls send my ticket. sifaithie@yahoo.com ref: 2909 1403 934623

24 September 2014 02:09:00 Guest

HI, I paid through BDO for my flight tomorrow Sept 25, 2014 @12 NN. Ive been checking my email but still not seeing that confirmation email from cebupac. I dont have any email in spam or junk. Please follow: Ref# 2409 1402 5629 65. Email: jay@achsorg.com or jaygalendez@gmail.com Thanks,

21 September 2014 02:09:00 Guest

I already paid for the ticket but still doesn't receive my itenerary. My flight is tomorrow sept. 22 2014. Please send it to my email sheena_balangue29@yahoo.com

21 September 2014 10:09:00 Guest

They are the worst airline in the world. Just look at the photo of their planes- the national flag is the wrog way round on one side of all their 53 planes!!

21 September 2014 04:09:00 Guest

I have booked and paid at BDO ONLINE BANKING last YESTERDAY but until now I haven't receive my final itinerary receipt. My booking reference number is 21091402041651.PLEASE FOLLOW UP. THE FLIGHT OF THIS GROUP IS TOMORROW. CLARL-KALIBO-CLARK. Please email my final itineray receipt to ejctravelandtourss@yahoo.com

20 September 2014 06:09:00 N.

Guest Services : One case number not resolved yet. Almost 2 wks already and still no reply to my follow up email. Filled up another complaint form and this time there was no acknowledgement at all. Hope guest services group will look into concerns of their guests.

11 September 2014 09:09:00 alvilyn liwanon

can you please send my itinerary ticket in my email..

10 September 2014 01:09:00 Guest

I do some research .. about the same problem we have ... We should better go to the cebu ticketing office ... And confirm our flight ... Bring your payment slip as your proof that you paid the bill..

09 September 2014 10:09:00 romed sherina cuevas

I paid my ticket at BDO .. around 2:30pm yesterday but i still havent receive my confirmation # .. my flight is later in the afternoon .... I need to go home its emergency matters..

03 September 2014 09:09:00 Madelyn Nacorda

How come i cannot manage to book online tcket? Is it s cebu online booking got problem? Pls reply asap!

26 August 2014 03:08:00 Hazel Luma-ang

I have booked and paid at BDO last August 23, 2014 but until now I haven't receive my final itinerary receipt. My booking reference number is 24081400106945 and have this numbers in my orange receipt.. 23 Aug 2014 14:45:16 3377 00027 BDO 00188 PHP 13,252.20 24081400106945 CEBU PACIFIC AIR INC 07419011000.. My flight will be on Sept 23 and return flight on Sept 28, please help..Manila to Cagayan de oro City. Please email my final itineray receipt to gafferbase@yahoo.com

18 August 2014 01:08:00 Guest

I have paid my booking today via LBC but still haven't received my itinerary in my email. My flight is tomorrow, August 20, 2014. I need the itinerary, ASAP. Kindly send it to my email, josenicolasrey@gmail.com. Thank you!

18 August 2014 05:08:00 Guest

I have paid my booking yesterday via LBC but still haven't received my itinerary in my email. My flight is tomorrow, August 19, 2014. I need the itinerary, ASAP. Kindly send it to my email, ajneodama@gmail.com. Thank you!