Cebu Pacific Air Discussion

22 February 2017 04:02:00 JOSHUA BRYAN LAGANG

I've forgot to print my booking refence number for payment. How can I retrieve it?

21 February 2017 07:02:00 Ella

Hello, how do I retrieve my booking reference number to see the details of my flight and so that I could pay to the payment center? Please send me the details on my email ellabentulan@yahoo.com. Thank you so much

21 February 2017 06:02:00 Guest

can anyone help me i didn't receive my itinerary/confirmation yet.

21 February 2017 10:02:00 Guest

How long do I have to wait for the official receipt from Cebu Pacific? I paid more than an hour ago.

20 February 2017 04:02:00 Guest

Hello, how to retrieve the reference number for the booking in Cebu Pacific so i can pay it to the payment center? i forgot to save Can you send it to my email ? irish.larosa.clarence@gmail.com. Thank You.

20 February 2017 10:02:00 Guest

How to retrieve booking reference number? Help pls. skaye_06@yahoo.com

19 February 2017 03:02:00 Patrick

Hi I cannot search a flight on new web page I can select airports and date and when I go to search flights nothing happen and that already a few days

18 February 2017 05:02:00 Catherine Mabido

I forgot my booking reference number. How to retrieve it

17 February 2017 05:02:00 Peds

I booked a flight early this evening from Manila to Bacolod. I sued credit card to purchased the ticket however, on the last step, the page froze. And until now I did not get my iterinary on my email address pedropingcas@gmail.com. Cebupacific already charged my credit card!

14 February 2017 08:02:00 Guest

How can I retrieve my booking reference? I did not save it yesterday, I thought they will send me email for my itinerary.. Please help me my email is as9832104@yahoo.com

12 February 2017 03:02:00 Guest

I need to pay for my flight but I lost my booking reference! how do i retrieve it? please email me sam.zarandin@gmail.com

11 February 2017 08:02:00 Guest

How can I retrieve the booking reference for my trip from manila to cebu vice versa

10 February 2017 09:02:00 Guest

Guest : Hello, how to retrieve the reference number for the booking in Cebu Pacific so i can pay it to the payment center? i forgot to save it cause i accidentally turn off the computer. Can you send it to my email ? jrsabe@yahoo.com pls. Thank You. Have the same problem as yours huhuhu! HELP

10 February 2017 06:02:00 Guest

Hello, how to retrieve the reference number for the booking in Cebu Pacific so i can pay it to the payment center? i forgot to save it cause i accidentally turn off the computer. Can you send it to my email ? jrsabe@yahoo.com pls. Thank You.

10 February 2017 02:02:00 Guest

I just paid today in BDO. I went to robinsons, sm, cebuana and western but they dont accept my reference number. They can only process 12 digits, mine is 14 digits. Luckily, BDO accepted it. But until now I havent received any confirmation yet. please do send me @ hazeldawn23@gmailcom.

10 February 2017 12:02:00 Warlito Labrador

how to get the reference number of the ticket i booked? because i forgot to save it i thought it will be sent in my e-mail need to pay it now.

10 February 2017 09:02:00 Clara

How can I pay my booking in Cebu Pacific if Cebuana Lhuillier want Php but the currency in my booking is SGD. Is there anyway I could change my payment method in Cebu Pacific Air?

10 February 2017 08:02:00 Guest

Guys, I need your help. I'm always using my laptop computer when booking a flight with Cebu Pacific. Since their new website was up, I can no longer book a flight with them. The screen says loading... loading... loading...

10 February 2017 05:02:00 Guest

I accidentally close my chrome when my reference number occur, so I actually didn't read it. I want to retrieve my reference number but how?

09 February 2017 11:02:00 Guest

Guest : how many days does it take for cebu pacific to send flight details after payment was made through payment center?mine 1 day only.just wait for the email.

09 February 2017 06:02:00 Guest

how many days does it take for cebu pacific to send flight details after payment was made through payment center?

08 February 2017 04:02:00 mattcjay

same problem . i paid my booking at bdo but can't confirm the flight details. i only have the 14 digits reference number.

08 February 2017 12:02:00 Guest

Never book online - I tried and although the transaction was canceled during the booking process by their software .....my payment was not !!!! This payment was never refunded !

06 February 2017 04:02:00 Guest

my reference number is only 12 digits, why does everyone says it should be 14 digits?

05 February 2017 12:02:00 Ching, Fei Lung

After I have done add-on then there comes a booking summary on screen, and the screen is blocked can not continue to payment...

03 February 2017 02:02:00 Guest

Hello! I have not saved my booking reference number when i booked i flight earlier. I only have the ORDER REFERENCE because i thought it's the booking reference but it's not. how can i pay to the nearest branches if i only have the order reference number? or is there any way to retrieve my booking reference number? please email me: rudsofficial@gmail.com

03 February 2017 01:02:00 Guest

Hi I was booking awhile ago the transaction went through but it says decline via cebu pacific but i checked my debit card the transaction was finished but i did not get a reference number from cebu pacific and confirmation

03 February 2017 12:02:00 Guest

I want to retrieve my reference number. pls have it emailed meblefaye@gmail.com

01 February 2017 04:02:00 Guest

Ceddfrey John Akut : I don't have the confirmation email, and I only have the 14-digit reference number. I can't confirm my booking since the site only requires 12 digit reference booking number and I have 14 digits. How do I retrieve the itinerary receipt? I already paid earlier through BPI account. My email is ceddfrey07@gmail.com. For your appropriate action please/ Thank you. Hi Ceddfrey! May I ask, where did you find the 14-digit confirmation number? The itinerary receipt only shows 12-digit reference number. Thank you.

30 January 2017 01:01:00 Guest

Can you still pay at the nearest 7-11 Branch? While booking your flight? Thanks.

30 January 2017 11:01:00 Guest

sir, while booking my ticket i dont all procces and at end card charged but didnt get refereance number

26 January 2017 04:01:00 Guest

Hi, I booked today using a credit card and I did not received any confirmation email for my itinerary. I only have the booking reference number since after I process the payment it redirected me to your CEBUPAC website and encounter an error message. But when I tried to search/manage booking its not allowing me to do so but another error message happen. Please I need answer for this.

25 January 2017 04:01:00 michael rodriguez

i did not receive any confirmation email regarding my itinerary, i booked online and paid it thru visa. i can't retrieve it using manage my booking, dont have the booking reference also.

25 January 2017 10:01:00 Ceddfrey John Akut

I don't have the confirmation email, and I only have the 14-digit reference number. I can't confirm my booking since the site only requires 12 digit reference booking number and I have 14 digits. How do I retrieve the itinerary receipt? I already paid earlier through BPI account. My email is ceddfrey07@gmail.com. For your appropriate action please/ Thank you.

25 January 2017 05:01:00 lovely

i have booked a ticket for my brother's family last january 23, 2017 and paid it thru BDO shortly after and the payment went thru at 10.54 pm (thailand time) and BDO have sent the receipt of my payment to CEBU PACIFIC, INC. but until now i didn't receive the iterinary nor i can retrieve it on the "manage my booking" option. My email add is: luv_lee2009@yahoo.com. Waiting for your quick response.

23 January 2017 07:01:00 Rochelle Dela Cruz

I still dont have itenerary receipt i booked jan22 2017 and already paid it the same day thrue BDO and my email is catapangrochelle91@gmail.com

23 January 2017 04:01:00 guest

I booked online and pay thru bdo online lastnighg, jan 22, 2017 i have'nt receieved yet the itinerarry in my email. Please email me at maeshielguipetacio@gmail.com. Thank you

18 January 2017 10:01:00 Guest

Last January 13, 2017, I booked online in Cebu Pacific from Manila to Singapore in cash, but when I'm in the last part of details, the confirmation, the site suddenly turned into website error or cannot be found so I repeat the booking once gain and when I'm in the final confirmation, the site said I have a duplicate booking so I guess my first booking is counted already so I pay the at bayad center in cash amd cebu pacific emailed me the my booking is confirmed. But when Im trying to go to cebu pacific website and checking my manage booking, I input my reference number but then when I click continue, there was an error. It didint gave me my itinerary. What will I do? I already paid the fare and I also have the confiramation email. But, the only problem is when im trying to check my booking in website, it was an error. Kindly help me with this. Should I be worried? Thanks. Email me at lesley_loyola@yahoo.com

18 January 2017 09:01:00 NINA ABASOLA

I still don't have my itinerary receipt, i booked january 17, 2017 and already paid it the same day trhu metrobank and my email is ninyahabasola@gmail.com

13 January 2017 05:01:00 Guest

I cant book a flight coz it says duplicate booking but my previous booking errored. My email is yasserdecapaute@gmail.com

13 January 2017 03:01:00 Guest

I did not received booking referrence number through my email I book earlier this morning my email is borjaronah@yahoo.com.ph

12 January 2017 06:01:00 Guest

I still dont have my itinerary receipt but i already paid earlier my email is cabahugjovie08@yahoo.com

10 January 2017 09:01:00 Guest

I did not received booking referrence number through my email I book earlier this morning my email is christiandelasada14@yahoo.com

09 January 2017 02:01:00 Glenda Punzalan

I don't have the confirmation email, and I only have the 14-digit reference number. How do I retrieve the itinerary receipt? I already paid earlier. thank you. my email is glainemary@gmail.com

07 January 2017 11:01:00 Guest

i cant retrive my reference number cause I dont have the flight details my email is ara.aguilar27@yahoo.com This is on Cebu Pacific. kindly send to my email

19 December 2016 06:12:00 Guest

hussle,hussle in taking this airlline. always cancelled and delayed. i had a very bad day when i lost may handcarry bag with w/ valuebles inside when it pass thru the x-ray machine.Not all passenger are aware that the old domestic airport is now NAIA 4, it should be indicated in the ticket that it was the former domestic airport. that were my problem when we to transfer for NAIA 3 t 4. I will not take this airline again, i rather take bus even will take 12 hours,at least its all weather and you will reach you destination , no hussle in checking in

16 December 2016 01:12:00 Guest

Hi, I made a payment in BDO earlier around 3pm and I haven't received any e-mail from you. I've been trying to call you but I think the queue is too long. I also tried to send you an e-mail but I just keep on receiving it back. Please reach me at katrinapesino@gmail.com.

11 December 2016 02:12:00 Patricia

I want to retrieve my reference number. pls have it emailed

08 December 2016 09:12:00 Guest

How can i retrieve and access my my account?... Every time i provide my email account the response is : ERROR [5020: SqlServerTimeout] An error has occurred. Please try again. If the error persists, please contact the airline.

02 December 2016 02:12:00 Guest

Just paid this morning. Still haven't got the confirmation number. Verification failed appears on the screen in Manage Booking. Flight is on SUnday. Email add... cherffaldas@gmail.com Thanks