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Jet2.com Discussion
CUSTOMER SERVICE +1 8O5 994 O6O7 PHONE NUMBER +1 8O5 994 O6O7 HEADQUARTERS PHONE NUMBER +1 8O5 994 O6O7 CUSTOMER SERVICE +1 8O5 994 O6O7 PHONE NUMBER +1 8O5 994 O6O7 HEADQUARTERS PHONE NUMBER +1 8O5 994 O6O7 Hi, a while back Jet2 announced that they would be offering a service from Manchester to Toulouse from May 2022. Flights were available to book from this autumn. However when I checked last week it's now saying that they do not operate this service. Can anyone clarify please?
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Guest : How much notice do you have to give to change a holiday date? Can it be as close as a couple of days??
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How much notice do you have to give to change a holiday date? Can it be as close as a couple of days??
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Hi, a while back Jet2 announced that they would be offering a service from Manchester to Toulouse from May 2022. Flights were available to book from this autumn. However when I checked last week it's now saying that they do not operate this service. Can anyone clarify please?
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Guest Martin : Hi just trying to book flights for next year, using promo which code expires today. When making payment get payment error. Any help or advice please. Having the same problem whether by app or on Jet2.com. Tried payment with several cards and it falls over at the end. Come in jet2, sort it out!
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Having booked a holiday to Tenerife for 8th Jan2022 the only paperwork I have at this moment states that we will depart from and return to T1 Manchester. As this booking was made in Dec 2020 could anyone tell me if these flights will still be using T1 or will it now be using T2? I sent this query to Jet2 weeks ago but have not had a reply.
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Hi just trying to book flights for next year, using promo which code expires today. When making payment get payment error. Any help or advice please
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Guest : I’m having the same problem Guest : Hi there I cannot open the jet2 app on my iPhone. It was working fine earlier in the week. I have restarted my phone. I’ve also tried deleting it and downloading it again. It’s still not working. Any ideas? Just go on the Web to Jet2, it'll be fine there.
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Guest : The app is working but it won’t let me view or download boarding pass. It says to come back within 48 hours of my flight when I can complete passenger locator form. I’ve already done PLF and flight is tomorrow… Any ideas? It's when youre landing 48 hours before, not when you take off. ie if you're landing 7.20pm, you fill in locator form after 7. 20pm 48 hrs before. I did it OK in lanzarote 2 weeks ago, I'm going back next week. Good luck.
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The app is working but it won’t let me view or download boarding pass. It says to come back within 48 hours of my flight when I can complete passenger locator form. I’ve already done PLF and flight is tomorrow… Any ideas?
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Yes same issue here. iPad and iPhone. Guest : Michael Hill : Jet 2 app not working on any platform. Is anyone else having the same problem.yes Michael Hill : Jet 2 app not working on any platform. Is anyone else having the same problem. same problem, can't complete locator form due to this
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Michael Hill : Jet 2 app not working on any platform. Is anyone else having the same problem.yes Michael Hill : Jet 2 app not working on any platform. Is anyone else having the same problem. same problem, can't complete locator form due to this
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I’m having the same problem Guest : Hi there I cannot open the jet2 app on my iPhone. It was working fine earlier in the week. I have restarted my phone. I’ve also tried deleting it and downloading it again. It’s still not working. Any ideas?
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Hi there I cannot open the jet2 app on my iPhone. It was working fine earlier in the week. I have restarted my phone. I’ve also tried deleting it and downloading it again. It’s still not working. Any ideas?
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Guest : Hi, Can anyone help??… I registered with the jet2 club a few days ago, but still haven’t received a 15% discount voucher - how long do you normally have to wait? X thank you in advance! Has anyone received an email with this discount ??
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Guest : Hi, Can anyone help??… I registered with the jet2 club a few days ago, but still haven’t received a 15% discount voucher - how long do you normally have to wait? X thank you in advance!
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Karon : I am due to go on holiday in 15 days, but there is no option to do an online check-in on the Manage my holiday page. Why is that? you have to wait 14 days before you fly. I'm off in 15 days too. Just spent a month in Puerto del carmen.
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Guest : Guest : Ive checked in online a couple of days ago and now need my boarding passes , I’ve filled in passenger locator forms but can’t find where to put the reference number in order to download boarding passes?
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Guest : Hi Has anyone received a 15% discount code of flights today? Thanks Don't know anyone who has actually had an email with the advertised 15% discount code.
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Hi, I have a few questions regarding villa holidays. Just wondered what the situation was with regarding changing bedding and towels etc. we are looking at Villas las Bouganvillas in Playa Blanca, Lanzarote. Sorry for a probably obvious question, but never done a villa holiday before. Thanks.
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Anybody know what's happened to Jet 2 flights to Lisbon. They put the city on their City Breaks page, but system does not show any flights.
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Guest : I have completed locator forms but jet2 app saying I can’t download boarding passes until I complete locator forms
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I am due to go on holiday in 15 days, but there is no option to do an online check-in on the Manage my holiday page. Why is that?
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Hi, Can anyone help??… I registered with the jet2 club a few days ago, but still haven’t received a 15% discount voucher - how long do you normally have to wait? X thank you in advance!
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We are trying to check in on line from Antalya going to Birmingham tomorrow keep say detail not correct
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I'm having the same issue, been trying for days whilst on holiday in Tenerife and still saying I need to check what I've submitted which is correct. It's the stupid Jet2 online system which is shocking. You can't even go into Manage my booking to add things even if you want to!!!! Please Jet2 get your act together.
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I am trying to check in i put the correct details and thee system write that my details are wrong. I am sure that my details are correct. im flying todaay afternoon from Larnaka airport and i need to do it now.
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Can’t get into online check in! Added correct information but it just keeps saying in red box check ref, name date!!!!!!! Getting nowhere!!!! So frustrated.
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I’m entering correct details but it keeps saying make sure you enter correct ref, name , date.
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Jet2 app not loading on my iphone. Have rebooted phone, and deleted/reinstalled the app, but no go.
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Installed Jet2 app on my android phone and checked in ok but it comes up with an error every time I try to view my boarding pass. This is outward bound from the UK. I've tried removing and reinstalling the app but the problem still remains.
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I have completed locator forms but jet2 app saying I can’t download boarding passes until I complete locator forms
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Guest : Ive checked in online a couple of days ago and now need my boarding passes , I’ve filled in passenger locator forms but can’t find where to put the reference number in order to download boarding passes?
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Guest : I want to change the date of flight but the link in manage my booking doesn't work and can't get through on the phone. Has anyone else had this issue and is there a way around it?. If you succeed INSIST on a new booking reference or you will be *
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Hi does anyone have a telephone number for Jet 2 that will be answered. Been hanging one since lines opened at 8am this morning
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I want to change the date of flight but the link in manage my booking doesn't work and can't get through on the phone. Has anyone else had this issue and is there a way around it?
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Can anyone advise why Jet 2 have cancelled Saturday flights only from Edinburgh to Rhodes for 2022? They are selling package holidays with Saturday flights but not flight only.
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Ive checked in online a couple of days ago and now need my boarding passes , I’ve filled in passenger locator forms but can’t find where to put the reference number in order to download boarding passes?
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Anyone caught up in the chaos that was manchester airport Saturday morning 23 Oct . We had checked in online but it took us longer to bag drop than the people who were checking in at the airport . Total * of time checking in.online .
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G McGregor : Has anyone got a Jet2holidays discount code . Thanks Trt MYD99976D9 Guest : G McGregor : Has anyone got a Jet2holidays discount code . Thanks Try MYD99976D9 £120 off a Jet2 holiday. Good luck👌🏽
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Guest : Seemingly the pilots love it. I mean they enjoy the variety of the pickups and drop-offs. Perhaps they should issue parachutes. Welcome to "the new normal"
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Seemingly the pilots love it. I mean they enjoy the variety of the pickups and drop-offs. Perhaps they should issue parachutes.
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Guest : Hi, I am due to go away to Ibizia and have noticed that my COVID passport is in my married name but my passport is in my maiden name and my doctors are refusing to change my name back. Any suggestions?
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Guest : We’ve just received the fateful text. We are flying from Ibiza 1-10-2021 and we have ben informed that we are picking up at another airport ( presume Palma ) Guest : This happened to my friend, flew from Newcastle to palma, stopped off in Ibiza it took over 5 hours and was only informed of the change 8 hours before. I’m flying on Monday with a 2 and 3 year old, dreading this happening to us, but still says 2h 55 on my boarding pass Guest : Flying from Glasgow to Malafa in Monday. It says its taking 5hs, but also says direct. Read on other threads about stopping to pick up other passengers. Can anyone confirm? If this is the case, I am going to be extremely * !! Flying with our 11 month old grandson. Have emailed, tried to call, no response whatsoever. Should we pack any extras. Woukd never have booked this is we thought it'd be a 5 hour flight!!! We flew from Birmingham to Kos and were told we were combining with a flight to Rhodes. We flew to Rhodes and dropped off, picked up and then flew to Kos. It sounds awful but it was really no problem at all. Worked equally as well on the way home with the reverse scenario. Added 2 hours to our journey but didn't feel like it at all! It was all fine and better than cancelling flights altogether as it's not feasible to fly two half empty craft.
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Does anyone know how much it costs to book a seat for a baby? No option to do so and no answer on phones.
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Is anyone else having problems with Jet2 App. I get a red screen saying Jet2 but it flashes a bit but never loads?
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I landed in lanzarote yesterday. Thursday 14 october.. Jet2, it was easy as pie in fact, its faster than pre Convid.. I'm here for three weeks. Mask policy OK, after you are out of airport, Never put a mask on since we landed . Just fill out all forms PHONE AND PRINT EVERYTHING.(Everything) . You will be fine it went very quickly. It was much much better than expected.. Enjoy holiday 👍 G McGregor : Has anyone got a Jet2holidays discount code . Thanks Yes thanks
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Did the same to me - had to get back to Belfast from Malaga via Alicante. I am still for a reply from Jet2 as to why they are doing this in such an underhand manner. I could have flown direct with EasyJet but Jet2,were cheaper. Now we know why. If I’d wanted something akin to a bus trip I’d have gone by bus! Guest : Same here. Home to Edinburgh on 21st October from Alicante via Ibiza! Got an email and text this morning. Knew something was up because of the 5hr 5 min flight but didnt get the explanation (in fact still havent, its only by checking incoming flights for 21st that I have figured it out, both Ibiza and Alicante inbound arrive same time in Edinburgh). I'd have paid more with another airline to not have to sit for an extra 2 hours on a plane, during the school holidays. Oh my days!
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Jet2 u are disgrace will never book with u again change my flight which I'm unhappy with then tell me if I want to change it will cost me or if I cancel I will lose what ive paid you are absolute jokers bot helpful in any way why should I lose a whole day's holiday coz u wanna change a flight
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I’m confused because the jet2 website doesn’t make it clear what fee they charge for changing the dates(outward & return) of a flight. Is it £35 to change the booking ,or £35 per flight? (Ie £70 in total for both flights)
I am trying to do online check in for Leeds Bradford to Alicante flight on 1st Nov. We haven’t booked seats and the online check in will not allow me to complete the check in unless I purchase pre-booked seats. What has happened to Jet2? They were consistently the best airline and now they are disappointing.
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Guest : Try putting your original departure date in when logging in. It won't recognise your return flight date. Thanks. Tried that and it still doesn’t work. Not a big deal as have checked bags but wanted to check if we had a guaranteed cabin bag.
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Try putting your original departure date in when logging in. It won't recognise your return flight date.
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Having the same problem. Can’t login to upload Uk locator numbers and get boarding passes for LS1402 from Arrecife to Stansted. Can’t get through on the phone….bit of a shambles really.
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Same here. Home to Edinburgh on 21st October from Alicante via Ibiza! Got an email and text this morning. Knew something was up because of the 5hr 5 min flight but didnt get the explanation (in fact still havent, its only by checking incoming flights for 21st that I have figured it out, both Ibiza and Alicante inbound arrive same time in Edinburgh). I'd have paid more with another airline to not have to sit for an extra 2 hours on a plane, during the school holidays. Oh my days!
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Due to fly to East Midlands 21st Oct but site will not recognise reference to access manage my account. Impossible to contact Jet2 just nightmare music and no email response. What is going on?
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Guest : Due to go to Portugal on Thursday 21st I cannot download my outbound boarding passes only passes available are the inbound ones anyone has problems with this? Thanks Yes I have same problem for same flight. Site will not recognise refernce and impossible to contact Jet2 Guest : Due to go to Portugal on Thursday 21st I cannot download my outbound boarding passes only passes available are the inbound ones anyone has problems with this? Thanks
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Jet2 consolidating Malaga/Alicante flights from Belfast to Malaga and then on to Alicante. On the way back getting on at Malaga involves a visit to Alicante before returning to Belfast, just scraping under the 3 hour delay clause. It wouldn't be so bad if Jet2 owned up to this in advance, but no, they sold the flights as 'direct' but then closer to departure send an email admitting only that either the outward or return flight will take considerably longer with no mention of a visit to another airport. EasyJet were flying the same route direct but at the time Jet2 were cheaper, but as they didn't fly direct they knew exactly what stunt they were pulling. Stupid sharp practice that is severely undermining their hitherto good reputation. Now ranking below Ryanair in my book.
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Due to go to Portugal on Thursday 21st I cannot download my outbound boarding passes only passes available are the inbound ones anyone has problems with this? Thanks
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Hi, I am due to go away to Ibizia and have noticed that my COVID passport is in my married name but my passport is in my maiden name and my doctors are refusing to change my name back. Any suggestions?
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Guest : Guest : Guest : Guest : Well, good news, I'm off to lanzarote next Thursday, counted our seats 149 gone already, it'll be full in a week, so no pick ups 👌 Where you flying from?Edinburgh Well I would think it unlikely that they would drop in at Glasgow to pick up 26 holiday starved Weegies so have a nice trip and let this place know how it goes. It's happening regularly. Here's the Jet2 Glasgow to Edinburgh works bus trip in its entirety . m.youtube.com/watch?v=innROxTo0Cw...
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Barry McDevitte : Why is the Saturday flight from Malaga to Belfast scheduled to take 5 hrs 10 mins. The outward flight us 3 hrs. That's you dropping off a few happy campers down Dublin or Cork way. they won't mind as they're gonna get home on time.. you guys will be getting The vouchers ,KitKat's, free drink and maybe discount off next flight. Not great if weather is dodgy or you don't like the bumpy bits of flight. Free drinks are always good though.
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Does anyone answer the phone to support trying to change flight times? Been on hold listening to Dolly Parton for the last hour, surely no one deserves that?
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Why is the Saturday flight from Malaga to Belfast scheduled to take 5 hrs 10 mins. The outward flight us 3 hrs.
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Guest : Guest : Guest : Well, good news, I'm off to lanzarote next Thursday, counted our seats 149 gone already, it'll be full in a week, so no pick ups 👌 Where you flying from?Edinburgh Well I would think it unlikely that they would drop in at Glasgow to pick up 26 holiday starved Weegies so have a nice trip and let this place know how it goes.
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Guest : Guest : Well, good news, I'm off to lanzarote next Thursday, counted our seats 149 gone already, it'll be full in a week, so no pick ups 👌 Where you flying from?Edinburgh
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Guest : What is the 15% off code? I registered as the member but did not receive anything? How long does it take for the code to be sent?I
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Guest : I have just received an email that my Jet2 holiday to Rome in November has been cancelled with no explanation as to why. I can’t get through to them, surely they need to explain why. Same here - got a cancellation email about a flight to Geneva in December, not much of an explanation, just 'reduced flying program'. I thought it was a joke or a spam first.
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I am flying to the uk tomorrow and we reserved our seats but it doesnt allow us to check in online. Why?
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