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Jet2.com Discussion

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27 April 2022 05:04:00 Guestkevin hallam

why is it you cannot get through to jet been tryin for 3 days solid now

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27 April 2022 01:04:00 Guest

I'm going on holiday ro hotel palmin kusadci trying to dill dorm in but don't know city or district can anyone help me

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26 April 2022 04:04:00 Guest

I'm trying to get hold of Jet2 special assistance, I've been on hold for 2.5 hours - I'm flying on Tuesday. Has anyone any ideas?

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26 April 2022 11:04:00 Maggie

When do the call lines open?

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26 April 2022 12:04:00 Guest

Is the app down cannot check in

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25 April 2022 10:04:00 Guest

App not loading tonight ,is there a problem

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25 April 2022 10:04:00 Guest

having the same problem, i have checked in but when i go to view boarding pass its not available and i have been on hold for 2 hours Guest : going on holiday soon , did the online check in , says we are all checked in BUT my daughters boarding pass isnt there to be printed , jet 2 say this is no problem as she can get her boarding pass at airport and must be an IT issue that he has asked them to look at, but my anxiety has gone into overdrive and really stressing , has this happened to anyone ?

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25 April 2022 10:04:00 Guest

my boarding pass wont load!!! cant get through to jet2 been on hold for 2 hours, absolute nightmare Guest : Guest : Is anyone having issues trying to get on to manage your booking. Just keeps loading. Need to check in as we have just booked and leave on Saturday!! Yes I have been trying fir an hour can't get into it I'm flying on Thurs

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25 April 2022 10:04:00 Guest

It defo must be down, bloody nightmare!! Wanted to sort the seats so we can sit with the kids. Hopefully they get it up and running sooner rather than later Guest : Guest : Is anyone having issues trying to get on to manage your booking. Just keeps loading. Need to check in as we have just booked and leave on Saturday!! Yes I have been trying fir an hour can't get into it I'm flying on Thurs

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25 April 2022 10:04:00 Guest

Guest : Is anyone having issues trying to get on to manage your booking. Just keeps loading. Need to check in as we have just booked and leave on Saturday!! Yes I have been trying fir an hour can't get into it I'm flying on Thurs

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25 April 2022 10:04:00 Guest

Is anyone having issues trying to get on to manage your booking. Just keeps loading. Need to check in as we have just booked and leave on Saturday!!

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25 April 2022 10:04:00 Guest

Anyone else find the excursions wont get past payment ? I keep getting to the payment page and then it says payment cant be taken ? Been going on fo weeks but there is no way to contact jet2 without hours on the phone

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25 April 2022 06:04:00 Paul

Been on hold now for 2 hours 30 mins music doing my head in come on jet2 sort this out

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25 April 2022 04:04:00 Guest

going on holiday soon , did the online check in , says we are all checked in BUT my daughters boarding pass isnt there to be printed , jet 2 say this is no problem as she can get her boarding pass at airport and must be an IT issue that he has asked them to look at, but my anxiety has gone into overdrive and really stressing , has this happened to anyone ?

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25 April 2022 04:04:00 Guest

Marie : I have tried at least 10 times to download my boarding tickets on different devices and will not download. Tried ringing jet2 but waiting for a minimum of 50 minutes each time and no answer can not get any help any where rubbish service i have same isue , 1 boarding pass missing from 5 people that were checked in

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25 April 2022 03:04:00 Guest

Jean : Booked in online but when printing boarding passes they print too large tried on laptop, phone and iPad all print the same any ideas save as pdf then print

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24 April 2022 06:04:00 Jean

Booked in online but when printing boarding passes they print too large tried on laptop, phone and iPad all print the same any ideas

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24 April 2022 03:04:00 Guest

Bag drop off Person per party

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23 April 2022 01:04:00 Marie

I have tried at least 10 times to download my boarding tickets on different devices and will not download. Tried ringing jet2 but waiting for a minimum of 50 minutes each time and no answer can not get any help any where rubbish service

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23 April 2022 12:04:00 Guest

You have to collect this gift from the jet 2 office in the airport, its just a leather wallet and pen, was once one gift per passenger now one per booking! Jilly : Has anyone who booked an Indulgent Escape holiday with Jet2 actually received their personal free gift which was supposed to arrive by courier three weeks before departure? We go on Saturday, have not received the gift, Jet2 call centre had no idea such a thing even existed and Ive had a Facebook messenger message saying we will receive it at the hotel, which is not what is stated on our documents so it feels like theyre fobbing me off.

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22 April 2022 09:04:00 Guest

We are flying with you to Zante in 2 and a half weeks time. Despite having pre paid for seats it won't allow me to check in online and now says we have to check in at the airport. What is the reason for this? As its an early morning flight we actually paid £200 to book a hotel across the way. This was to enable us to use the twilight bag drop which again now isn't possible without boarding passes to reduce stress. We have now wasted £200 on a hotel and have to get up at stupid o'clock to queue for check in and boarding passes, luggage drop and then security.

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22 April 2022 09:04:00 Guest

2hrs 50mins on hold disgusting dont take peoples money if you cant cope with demand same happened last year all in press thought they would have learnt the lesson keep blaming covid but happy to put on flights

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22 April 2022 03:04:00 charlotte

Guest : Absolutely shocking service on hold for hours does anyone answer?????? hours! been waiting for over half an hour now!

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22 April 2022 02:04:00 Guest

I booked a holiday today money is pending in my account but have not received any confirmation nos saying my holiday is booked called them got through after 50 mins don't have any bookings in my name told them money is pending in my account suppose to call me back within 30 min. Still waiting 2 hours later

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22 April 2022 12:04:00 Guest

Absolutely shocking service on hold for hours does anyone answer??????

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22 April 2022 01:04:00 Guest

Guest : Is there a problem with the Jet2 app. I can download the app but all I get is the initial screen and no functionality. You must make sure that any VPN is turned off otherwise youre stuck with the problem youve got.

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21 April 2022 08:04:00 Guest

Do I need to do locator forms to enter Spain in May?

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20 April 2022 07:04:00 john

do i need a locator form to get into turkey in may 2022

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20 April 2022 12:04:00 Guest

I am looking at flights for next year, on Friday, Saturday & Sunday it is showing package holidays only (I just want flight). Does anyone know if this is because I am looking over a year in advance or is this something Jet2 does now?

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18 April 2022 05:04:00 Jilly

Has anyone who booked an Indulgent Escape holiday with Jet2 actually received their personal free gift which was supposed to arrive by courier three weeks before departure? We go on Saturday, have not received the gift, Jet2 call centre had no idea such a thing even existed and Ive had a Facebook messenger message saying we will receive it at the hotel, which is not what is stated on our documents so it feels like theyre fobbing me off.

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17 April 2022 12:04:00 Julie

Please help, I was taking my children to Tenerife on Monday and Im the lead passenger, my father is seriously ill in hospital so their dad wants to go in their place, does anyone know if I can change the lead passenger I just cant get through to anyone because its Easter holidays, best wishes julie

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16 April 2022 12:04:00 Guest

Im travelling to Spain next week from N.Ireland on an Irish Passport how long does does my passport need to be valid for after I return?

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16 April 2022 12:04:00 Guest

Has the passenger locator form for Turkey been scrapped?

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15 April 2022 10:04:00 Guest

Guest : Ed : Can anyone confirm if the Jet2 twilight check-in is only if your flight is before 12pm the next day? Would like to drop our bags off this evening for our flight tomorrow but the departure time is 3pm so not sure if they'd be accepted...? Thanks Yes, only available for flights before 12 Ok, thanks for the reply

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15 April 2022 10:04:00 Guest

Ed : Can anyone confirm if the Jet2 twilight check-in is only if your flight is before 12pm the next day? Would like to drop our bags off this evening for our flight tomorrow but the departure time is 3pm so not sure if they'd be accepted...? Thanks Yes, only available for flights before 12

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15 April 2022 10:04:00 Guest

Ed : Can anyone confirm if the Jet2 twilight check-in is only if your flight is before 12pm the next day? Would like to drop our bags off this evening for our flight tomorrow but the departure time is 3pm so not sure if they'd be accepted...? Thanks Hi, yes your flight needs to be before 12noon

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15 April 2022 09:04:00 Ed

Can anyone confirm if the Jet2 twilight check-in is only if your flight is before 12pm the next day? Would like to drop our bags off this evening for our flight tomorrow but the departure time is 3pm so not sure if they'd be accepted...? Thanks

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15 April 2022 09:04:00 Guest

Been told I can extend my balance due date on manage my booking but cant find it anywhere. Anyone know how I can do this?

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15 April 2022 10:04:00 Guest

Guest : Keith : Is there a problem with Jet2 Manage my booking, as not able to get my boarding pass for return trip? Sent a e mail no reply. Manage my booking asking for a booking Ref starting with a 3 my booking ref don't start with a 3 so it won't let me log on....any ideas Same issue here, any resolution!? Thanks Same problem for us "The page cannot be displayed because an internal server error has occurred" but my friend got hers no problem.

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14 April 2022 02:04:00 Guest

Keith : Is there a problem with Jet2 Manage my booking, as not able to get my boarding pass for return trip? Sent a e mail no reply. Manage my booking asking for a booking Ref starting with a 3 my booking ref don't start with a 3 so it won't let me log on....any ideas Same issue here, any resolution!? Thanks

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14 April 2022 02:04:00 Guest

I've just paid for a flight with transaction ID and I haven't received any booking confirmation from JET2!! The call center is congested, what do I do now???

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14 April 2022 10:04:00 Guest

Blake Tedstone : Made a booking and havent received an email including my booking reference but the money has been taken out of my account I got same problem with Jet2, did you manage to resolve issue?

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14 April 2022 10:04:00 Guest

Blake Tedstone : Made a booking and havent received an email including my booking reference but the money has been taken out of my account I got same problem, did you resolve issue?

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12 April 2022 03:04:00 Guest

William Farmer : Trying to cancel booking reference for 4 weeks now 7878104/S21H wife diagnosed with cancer has has hysterectomy and I have been diagnosed with DVT both unabl

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12 April 2022 12:04:00 Guest

I booked flights yesterday with Jet2 to Alicante and i have been waiting for over four hours in total and still haven't been able to speak to anyone about booking assistance at the airport. Disgraceful! Why can't you book assistance with your flight like Easyjet do??? it would be much simpler and less stressful for Jet2 customers! I won't be booking with Jet2 again, I am very disappointed in the customer service or lack thereof!

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11 April 2022 07:04:00 Guest

Happened to me the same. I booked my tickets 2 daya ago, they took the money our of my mobile app and no confirmation e mail. I called them and they said I am not in the system. Blake Tedstone : Made a booking and havent received an email including my booking reference but the money has been taken out of my account

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08 April 2022 03:04:00 Guest

Have put details into manage my booking but will not let me check in online.

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07 April 2022 07:04:00 Guest

Guest : Currently on my third hour and a half wait to speak to Jet2 Contact Centre to change my holiday dates - tried once yesterday and twice today. Can they actually see calls waiting? Did they answer?

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07 April 2022 07:04:00 Guest

Trying to change flight dates and get this error. Like everyone else, stuck on hold for aggggggeeeesssss!!!

Jet2.com 
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07 April 2022 03:04:00 Guest

Currently on hold 1hr 51 minutes. I just want to make provisions for my disabled daughter on an upcoming flight.

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