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Jet2.com Discussion
I'm going on holiday ro hotel palmin kusadci trying to dill dorm in but don't know city or district can anyone help me
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I'm trying to get hold of Jet2 special assistance, I've been on hold for 2.5 hours - I'm flying on Tuesday. Has anyone any ideas?
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having the same problem, i have checked in but when i go to view boarding pass its not available and i have been on hold for 2 hours… Guest : going on holiday soon , did the online check in , says we are all checked in BUT my daughters boarding pass isnt there to be printed , jet 2 say this is no problem as she can get her boarding pass at airport and must be an IT issue that he has asked them to look at, but my anxiety has gone into overdrive and really stressing , has this happened to anyone ?
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my boarding pass wont load!!! cant get through to jet2 been on hold for 2 hours…, absolute nightmare Guest : Guest : Is anyone having issues trying to get on to manage your booking. Just keeps loading. Need to check in as we have just booked and leave on Saturday!! Yes I have been trying fir an hour can't get into it I'm flying on Thurs
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It defo must be down, bloody nightmare!! Wanted to sort the seats so we can sit with the kids. Hopefully they get it up and running sooner rather than later Guest : Guest : Is anyone having issues trying to get on to manage your booking. Just keeps loading. Need to check in as we have just booked and leave on Saturday!! Yes I have been trying fir an hour can't get into it I'm flying on Thurs
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Guest : Is anyone having issues trying to get on to manage your booking. Just keeps loading. Need to check in as we have just booked and leave on Saturday!! Yes I have been trying fir an hour can't get into it I'm flying on Thurs
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Is anyone having issues trying to get on to manage your booking. Just keeps loading. Need to check in as we have just booked and leave on Saturday!!
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Anyone else find the excursions won’t get past payment ? I keep getting to the payment page and then it says payment can’t be taken ? Been going on fo weeks but there is no way to contact jet2 without hours on the phone
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going on holiday soon , did the online check in , says we are all checked in BUT my daughters boarding pass isnt there to be printed , jet 2 say this is no problem as she can get her boarding pass at airport and must be an IT issue that he has asked them to look at, but my anxiety has gone into overdrive and really stressing , has this happened to anyone ?
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Marie : I have tried at least 10 times to download my boarding tickets on different devices and will not download. Tried ringing jet2 but waiting for a minimum of 50 minutes each time and no answer can not get any help any where rubbish service i have same isue , 1 boarding pass missing from 5 people that were checked in
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Jean : Booked in online but when printing boarding passes they print too large tried on laptop, phone and iPad all print the same any ideas save as pdf then print
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Booked in online but when printing boarding passes they print too large tried on laptop, phone and iPad all print the same any ideas
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I have tried at least 10 times to download my boarding tickets on different devices and will not download. Tried ringing jet2 but waiting for a minimum of 50 minutes each time and no answer can not get any help any where rubbish service
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You have to collect this gift from the jet 2 office in the airport, it’s just a leather wallet and pen, was once one gift per passenger now one per booking! Jilly : Has anyone who booked an ‘Indulgent Escape’ holiday with Jet2 actually received their ‘personal free gift’ which was supposed to arrive by courier three weeks before departure? We go on Saturday, have not received the gift, Jet2 call centre had no idea such a thing even existed and I’ve had a Facebook messenger message saying we will receive it at the hotel, which is not what is stated on our documents so it feels like they’re fobbing me off.
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We are flying with you to Zante in 2 and a half weeks time. Despite having pre paid for seats it won't allow me to check in online and now says we have to check in at the airport. What is the reason for this? As its an early morning flight we actually paid £200 to book a hotel across the way. This was to enable us to use the twilight bag drop which again now isn't possible without boarding passes to reduce stress. We have now wasted £200 on a hotel and have to get up at stupid o'clock to queue for check in and boarding passes, luggage drop and then security.
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2hrs 50mins on hold disgusting don’t take peoples money if you can’t cope with demand same happened last year all in press thought they would have learnt the lesson keep blaming covid but happy to put on flights
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Guest : Absolutely shocking service on hold for hours does anyone answer?????? hours! been waiting for over half an hour now!
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I booked a holiday today money is pending in my account but have not received any confirmation nos saying my holiday is booked called them got through after 50 mins don't have any bookings in my name told them money is pending in my account suppose to call me back within 30 min. Still waiting 2 hours later
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Guest : Is there a problem with the Jet2 app. I can download the app but all I get is the initial screen and no functionality. You must make sure that any VPN is turned off otherwise you’re stuck with the problem you’ve got.
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I am looking at flights for next year, on Friday, Saturday & Sunday it is showing package holidays only (I just want flight). Does anyone know if this is because I am looking over a year in advance or is this something Jet2 does now?
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Has anyone who booked an ‘Indulgent Escape’ holiday with Jet2 actually received their ‘personal free gift’ which was supposed to arrive by courier three weeks before departure? We go on Saturday, have not received the gift, Jet2 call centre had no idea such a thing even existed and I’ve had a Facebook messenger message saying we will receive it at the hotel, which is not what is stated on our documents so it feels like they’re fobbing me off.
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Please help, I was taking my children to Tenerife on Monday and I’m the lead passenger, my father is seriously ill in hospital so their dad wants to go in their place, does anyone know if I can change the lead passenger I just can’t get through to anyone because it’s Easter holidays, best wishes julie
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I’m travelling to Spain next week from N.Ireland on an Irish Passport how long does does my passport need to be valid for after I return?
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Guest : Ed : Can anyone confirm if the Jet2 twilight check-in is only if your flight is before 12pm the next day? Would like to drop our bags off this evening for our flight tomorrow but the departure time is 3pm so not sure if they'd be accepted...? Thanks Yes, only available for flights before 12 Ok, thanks for the reply
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Ed : Can anyone confirm if the Jet2 twilight check-in is only if your flight is before 12pm the next day? Would like to drop our bags off this evening for our flight tomorrow but the departure time is 3pm so not sure if they'd be accepted...? Thanks Yes, only available for flights before 12
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Ed : Can anyone confirm if the Jet2 twilight check-in is only if your flight is before 12pm the next day? Would like to drop our bags off this evening for our flight tomorrow but the departure time is 3pm so not sure if they'd be accepted...? Thanks Hi, yes your flight needs to be before 12noon
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Can anyone confirm if the Jet2 twilight check-in is only if your flight is before 12pm the next day? Would like to drop our bags off this evening for our flight tomorrow but the departure time is 3pm so not sure if they'd be accepted...? Thanks
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Been told I can extend my balance due date on ‘manage my booking’ but can’t find it anywhere. Anyone know how I can do this?
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Guest : Keith : Is there a problem with Jet2 Manage my booking, as not able to get my boarding pass for return trip? Sent a e mail no reply. Manage my booking asking for a booking Ref starting with a 3 my booking ref don't start with a 3 so it won't let me log on....any ideas Same issue here, any resolution!? Thanks Same problem for us "The page cannot be displayed because an internal server error has occurred" but my friend got hers no problem.
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Keith : Is there a problem with Jet2 Manage my booking, as not able to get my boarding pass for return trip? Sent a e mail no reply. Manage my booking asking for a booking Ref starting with a 3 my booking ref don't start with a 3 so it won't let me log on....any ideas Same issue here, any resolution!? Thanks
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I've just paid for a flight with transaction ID and I haven't received any booking confirmation from JET2!! The call center is congested, what do I do now???
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Blake Tedstone : Made a booking and haven’t received an email including my booking reference but the money has been taken out of my account I got same problem with Jet2, did you manage to resolve issue?
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Blake Tedstone : Made a booking and haven’t received an email including my booking reference but the money has been taken out of my account I got same problem, did you resolve issue?
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William Farmer : Trying to cancel booking reference for 4 weeks now 7878104/S21H wife diagnosed with cancer has has hysterectomy and I have been diagnosed with DVT both unabl
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I booked flights yesterday with Jet2 to Alicante and i have been waiting for over four hours in total and still haven't been able to speak to anyone about booking assistance at the airport. Disgraceful! Why can't you book assistance with your flight like Easyjet do??? it would be much simpler and less stressful for Jet2 customers! I won't be booking with Jet2 again, I am very disappointed in the customer service or lack thereof!
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Happened to me the same. I booked my tickets 2 daya ago, they took the money our of my mobile app and no confirmation e mail. I called them and they said I am not in the system. Blake Tedstone : Made a booking and haven’t received an email including my booking reference but the money has been taken out of my account
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Guest : Currently on my third hour and a half wait to speak to Jet2 Contact Centre to change my holiday dates - tried once yesterday and twice today. Can they actually see calls waiting? Did they answer?
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Trying to change flight dates and get this error. Like everyone else, stuck on hold for aggggggeeeesssss!!!
Currently on hold 1hr 51 minutes. I just want to make provisions for my disabled daughter on an upcoming flight.
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