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26 September 2024 12:09:00 Guest

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24 August 2024 06:08:00 Mangham

Why is my boarding passes taking so long to load?

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07 August 2024 12:08:00 Guest

Okay so in my outbound flight on holiday me and my friends, admittedly in poor judgement, had drank duty free alcohol on board. We got caught for this and had our passports taken and had an official warning from the captain. On the way back we had to sign an agreement regarding conduct which is totally understandable. I go to Ibiza next month and am worried that I will be denied boarding, is anyone aware of what the process is with this?

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02 August 2024 01:08:00 Guest

My daught is diabetic and needs inculin does she need a doctors letter to carry in cabin

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22 July 2024 10:07:00 Guest

Guest : Do we have a claim for compensation? We recently experienced a delay and then cancellation of our holiday through Jet2 Holidays. Below, I have written about our experience and we wonder if we have a claim for compensation. We have put a calim in through Jet2 but thet have refused any compensation saying it was out of their control. We'd love some advice please. Here's the story: We arrived for our flight at Manchester Airport on the 22/06/2024. We boarded our flight and waited for a flight slot, about 1 hour, then we taxied to take off but then informed by the captain that we were going back to the gate due to a disruption in the cabin. We were then advised that two people had been arrested and taken off the plane. We waited for a further approx. two hours before being told to disembark the plane. We then waited at the airport for approx. 2 hours and were advised that our flight could not continue due to unforeseen operational reasons ( the flight crew had used all of their working hours up) and our flight was delayed until the following day and we were put un in the Holiday Hotel for the night. We received notice that our flight was expected to depart on Sunday 23rd at 15:45. We arrived on Sunday at 09:00am to be advised that there was an issues with a power cut at Manchester Airport and our new flight might be delayed again. After waiting for approx. 3 hours, we were advised that our whole holiday package had been cancelled that that we needed to leave the airport. Thanks to all in advance Andy[/QOUTE Hi griffithscolin4@aol.com

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22 July 2024 10:07:00 Guest

Guest : Do we have a claim for compensation? We recently experienced a delay and then cancellation of our holiday through Jet2 Holidays. Below, I have written about our experience and we wonder if we have a claim for compensation. We have put a calim in through Jet2 but thet have refused any compensation saying it was out of their control. We'd love some advice please. Here's the story: We arrived for our flight at Manchester Airport on the 22/06/2024. We boarded our flight and waited for a flight slot, about 1 hour, then we taxied to take off but then informed by the captain that we were going back to the gate due to a disruption in the cabin. We were then advised that two people had been arrested and taken off the plane. We waited for a further approx. two hours before being told to disembark the plane. We then waited at the airport for approx. 2 hours and were advised that our flight could not continue due to unforeseen operational reasons ( the flight crew had used all of their working hours up) and our flight was delayed until the following day and we were put un in the Holiday Hotel for the night. We received notice that our flight was expected to depart on Sunday 23rd at 15:45. We arrived on Sunday at 09:00am to be advised that there was an issues with a power cut at Manchester Airport and our new flight might be delayed again. After waiting for approx. 3 hours, we were advised that our whole holiday package had been cancelled that that we needed to leave the airport. Thanks to all in advance Andy Hi Andy we on the same flight but we got put on earlier flight ,back from hotel to airport for 0500 hours but did not fly until 1646hrs again put us on the aircraft only to sit on the runway for a long time must of been 3 to 4 hours ,then got told we have some bad news and some good news the good news is that the plane is going to fly to Dalaman ,but not with this crew as out of time again new crew coming 60/70 mins. Then flew us down to Dalaman knowing that are luggage was not on board still in Manchester got transferred to hotel which was lovely, but no luggage so arrived 2 night lost off holiday and no luggage. So I wish they told us to go home if they knew they sending us on a holiday with no luggage. I have been in contact with customer service but not having any ,but told them they new that the flight on Saturday the crew was out of time before the couple taken off so just played for time with us sitting on aircraft, did you get offered anything but water, feel sure they stitched us up £1900 plus for 8 night holiday only to get six and no luggage for 3 of them ,so if you get anything please tell us a lot of passengers feeling the same .over 400 of us on holiday without luggage. Many thanks colin

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13 July 2024 12:07:00 Guest

Trying to check in on line but keep getting an error message.

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11 July 2024 05:07:00 Guest

Do we have a claim for compensation? We recently experienced a delay and then cancellation of our holiday through Jet2 Holidays. Below, I have written about our experience and we wonder if we have a claim for compensation. We have put a calim in through Jet2 but thet have refused any compensation saying it was out of their control. We'd love some advice please. Here's the story: We arrived for our flight at Manchester Airport on the 22/06/2024. We boarded our flight and waited for a flight slot, about 1 hour, then we taxied to take off but then informed by the captain that we were going back to the gate due to a disruption in the cabin. We were then advised that two people had been arrested and taken off the plane. We waited for a further approx. two hours before being told to disembark the plane. We then waited at the airport for approx. 2 hours and were advised that our flight could not continue due to unforeseen operational reasons ( the flight crew had used all of their working hours up) and our flight was delayed until the following day and we were put un in the Holiday Hotel for the night. We received notice that our flight was expected to depart on Sunday 23rd at 15:45. We arrived on Sunday at 09:00am to be advised that there was an issues with a power cut at Manchester Airport and our new flight might be delayed again. After waiting for approx. 3 hours, we were advised that our whole holiday package had been cancelled that that we needed to leave the airport. Thanks to all in advance Andy

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29 June 2024 10:06:00 Ian

Hi, my wife and I are heading to gran canaria in a few weeks and are thinking of hiring a car for a few days through jet 2, there is a choice of different companies but all seem really cheap, is there a catch?

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22 May 2024 12:05:00 Guest

once you have checked in online and there is 11 of you , we are all coming from diffrent areas so my question is if some of us get there earlier can we carry on and check our bags in and proceed to security

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17 May 2024 09:05:00 killian

Guest : Transfer to airport never arrived. They said I was late when I waited for 2 hours in the correct place. They refused a refund for the taxi and said they will investigate the transfer company in Mallorca that they use. Totally avoid or carry an extra 100 euros incase they don't turn up. Have spent thousands travelling with them in the past. Disgusting unprofessional behaviour. When it happens you'll know what it's like to be stranded not sure if you're going to miss your flight home. That sounds incredibly frustrating and disappointing.

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08 May 2024 10:05:00 killian

That sounds incredibly stressful! Here's what you can do: Fight the Charge: Don't accept their initial refusal. You weren't late, you have proof (2 hours of waiting). Request Compensation: In addition to the taxi fare, you can also request compensation for the inconvenience caused. and can ask for voucher for your next trip. Review and Complain: Leave a negative review on their website and platforms. Chargeback: If they continue to refuse, consider a chargeback with your credit card company.

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08 May 2024 12:05:00 Guest

Transfer to airport never arrived. They said I was late when I waited for 2 hours in the correct place. They refused a refund for the taxi and said they will investigate the transfer company in Mallorca that they use. Totally avoid or carry an extra 100 euros incase they don't turn up. Have spent thousands travelling with them in the past. Disgusting unprofessional behaviour. When it happens you'll know what it's like to be stranded not sure if you're going to miss your flight home.

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24 April 2024 12:04:00 Kerron Perry

Has anyone ELSE been ill after returning on the flight from Malaga to the East Mids on Saturday 20 April?

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14 April 2024 01:04:00 Guest

Guest : Guest : I have been advised by Jet2 that my flights will now be with Smartwings - a Czech airline. I am not happy and wish to cancel but jet2 say I will lose my money. Surely if I book to fly with jet2 and they cannot provide flights I am within my rights to ask for my money back. Anyone know the legal position? we are flying out to turkey in June had a email telling us we are flying with Air Explore outward and inwards not happy but don’t know if leagally u can get a refund too

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05 April 2024 07:04:00 Guest

Final payment paid 8 hours ago It’s left my bank Still saying I’m owing that payment WhatsApp messaging is awful so I can’t get them to clarify they got it !

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23 March 2024 05:03:00 Guest

Why id your website very slow loading since last friday terrible upgrsde !!!

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23 March 2024 02:03:00 Guest

Belfast plane delayed 23/03/24 Lanzarote 10.05am still on runway at 11am they r a joke got us on plane knowing they wer delayed 1.30minutes . Not happy 😃

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13 March 2024 08:03:00 Guest

Guest : I have put the incorrect expiry date for 1 passport out of 4 when checking in. Can it be changed at the airport. Yes, you will need to go to a check-in desk, but they will re-clear your APIS no problem. When is your flight?

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12 March 2024 02:03:00 Guest

Is there a reason for jet2 flights to Skiathos being so much more expensive than Tui, it would have coast an extra £300 plus each, how can that be justified

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10 March 2024 07:03:00 Guest

I have put the incorrect expiry date for 1 passport out of 4 when checking in. Can it be changed at the airport.

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05 March 2024 05:03:00 Guest Michael

I have lost all access to the Jet 2 app. When I attempt open it, all I see is a blank screen under the Jet 2 banner. If I attempt to open my Jet 2 profile page, all I see is a black screen. I have been experiencing this problem since last week. This is frustrating, especially when attempting to access our holiday details etc. Has anyone else experienced this problem. or is just me?

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22 February 2024 01:02:00 Guest

I am not the lead passenger so how do I get the booking on the jet2 app?

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12 February 2024 10:02:00 Plattsy

Anyone else have it on the app and also on their website where you have checked in and gone to print boarding passes but they just come through blank? When I've tried to get them emailed to me there's no email that comes through either! Rang customer service and I asked if she could see them on her screen to only be told she can't see them because it's data protection so can't see my details... even though she asked for my details for security purposes!!!!! I don't know what to do!

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06 February 2024 12:02:00 Guestellen walton

Final payment page price increases due to supposedly flight being busy but even accepting change payment won't go through

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23 January 2024 06:01:00 Guest

Tried to book a room upgrade through the app, I went through all the details and at the payment stage a message came up to contact customer services. I contacted customer services and was told that the reason my payment was rejected was that other people had booked the upgrade so Jet2 had decided to increase the price for the upgrade by £120 because of popularity! Is it legal to advertise one price and charge another? If it is or isn't one thing is for sure, this is awful customer service and I will never book with jet2 again. I realise that Jet2 will not care at all about losing my future business but perhaps if more people are aware of this awful business practice then more people will not book with this terrible company and perhaps that will have an impact.

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05 January 2024 02:01:00 Patricia

Jet2 App won’t let me download passport details

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19 December 2023 09:12:00 Guest

app won't let me add bookings (lead passenger)...says contact travel agent...but my spouse has been able to add them.

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19 October 2023 07:10:00 Philip

MyJet app won't let me add a holiday that has been booked under the same and only email that has been used throughout the process. Possibly even more irritating!

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05 October 2023 01:10:00 Guest

MyJet app won’t let me add an holiday that has been booked under different email. Irritating.

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13 September 2023 05:09:00 Guest

Did they email you to tell you or did you see it on flightradar? KatieB : Donna & Steve : Hi We've had our airline changed from Jet2 to Smartwings for our holiday in September. The email states that it will be Jet2 cabin crew aboard the flight. Has anyone flown with Smartwings for Jet2 and if so were the crew Jet2? I'm wondering because Trustpilot reviews are extremely bad for Smartwings planes as seats are small, and the crew offer bad service and are rude!! Yes it Jet2 crew and the changed out the seats for the Jet2 red and grey seats i flew in July KatieB : Donna & Steve : Hi We've had our airline changed from Jet2 to Smartwings for our holiday in September. The email states that it will be Jet2 cabin crew aboard the flight. Has anyone flown with Smartwings for Jet2 and if so were the crew Jet2? I'm wondering because Trustpilot reviews are extremely bad for Smartwings planes as seats are small, and the crew offer bad service and are rude!! Yes it Jet2 crew and the changed out the seats for the Jet2 red and grey seats i flew in July Donna & Steve : Hi We've had our airline changed from Jet2 to Smartwings for our holiday in September. The email states that it will be Jet2 cabin crew aboard the flight. Has anyone flown with Smartwings for Jet2 and if so were the crew Jet2? I'm wondering because Trustpilot reviews are extremely bad for Smartwings planes as seats are small, and the crew offer bad service and are rude!!

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09 September 2023 05:09:00 Guest

Just use the WhatsApp to contact them it’s a lot easier

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09 September 2023 01:09:00 Guest

Guest : Hi, is there a way to download boarding passes? The page is blank when trying to view passes going out and on return. Trying to download but always unsuccessful? I'm getting the same. Did you find out hiw to sort this, as I'm flying in a few days?

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06 September 2023 10:09:00 Fraser

Where can I find good place to get discount vouchers for jet 2 wife will only go with these

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03 September 2023 07:09:00 Lynn

We area party of 3 all on same booking is our hold luggage combined ?

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02 September 2023 08:09:00 STACEY FLETCHER

Arrived Costa Adeje how do I access free Siam park passes

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30 August 2023 11:08:00 KatieB

Donna & Steve : Hi We've had our airline changed from Jet2 to Smartwings for our holiday in September. The email states that it will be Jet2 cabin crew aboard the flight. Has anyone flown with Smartwings for Jet2 and if so were the crew Jet2? I'm wondering because Trustpilot reviews are extremely bad for Smartwings planes as seats are small, and the crew offer bad service and are rude!! Yes it Jet2 crew and the changed out the seats for the Jet2 red and grey seats i flew in July

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26 August 2023 10:08:00 Donna & Steve

Hi We've had our airline changed from Jet2 to Smartwings for our holiday in September. The email states that it will be Jet2 cabin crew aboard the flight. Has anyone flown with Smartwings for Jet2 and if so were the crew Jet2? I'm wondering because Trustpilot reviews are extremely bad for Smartwings planes as seats are small, and the crew offer bad service and are rude!!

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14 August 2023 02:08:00 Michael Burt

I’ve had to cancelled our flights due to health issues. I sent documents to prove this on the 22nd July and also fill form in they sent me. I’ve had no reply can you advise me please Thank you Mike

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11 August 2023 10:08:00 Guest

Missing suitcase Heraklion Airport Hi I know this is a long shot but I travelled from Heraklion airport in Crete on 8 August 23, jet 2 put out a final call for me as last remaining passenger before gate was due to close. After rushing through I boarded plane and realised I hadn’t got cabin bag ( black suitcase) I was told I couldn’t go back into the airport even though the flight didn’t take off for another 40 mins. I was told the bag would be located and returned on next flight. If you happen to be in the same situation and there are things in your case that can’t be replaced ( things of sentimental value) is to get off regardless of cases in the hold go back into airport retrieve items before they are stolen as it’s cheaper to rebook another flight home and certainly less traumatic.

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06 August 2023 11:08:00 Mike

Wrong birth date

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01 August 2023 10:08:00 Guest

Hi All, anybody booked a flight with Jet2 and used 3 payments option with PayPal? My question is regarding the option to select the 3 payment method, as on the website it has a tick next to both options- pay in full and over 3 payments. Will I have the option to select the 3 payments option after I’ve been directed to PayPal? I didn’t want it to take full payment and not give the options. Thanks

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01 August 2023 12:08:00 Guest

Guest : Guest : I booked an holyday and they took the money from my bank account immediately but no booking email has been seent and the page was keeping saying that the payment failed. I don’t know what to doHi Guest : I booked an holyday and they took the money from my bank account immediately but no booking email has been seent and the page was keeping saying that the payment failed. I don’t know what to do Hi, I am currently having the same problem! I booked an all inclusive holiday to Majorca, entered all relevant passenger and payment details I also verified my payment on my online banking just to be told the payment failed! Yet showing as pending in my bank? I called jet2 customer service line and was on hold for over an hour with no answer. Just wondered if you’ve received any updates and how jet2 resolved this issue? same here -no confirmation email sent after the transaction. Waited 30 min as they advised.

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31 July 2023 03:07:00 Guest

Trying to make payment for luggage and the payment screen just keeps refreshing. No response on chat, phones closed. Will be super annoyed if they try to charge me extra to buy my luggage at the airport tomorrow morning!

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27 July 2023 09:07:00 Guest

Hello. I am just enquiring if all the booked guests can still go on the holiday if the lead guest cannot attend?

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27 July 2023 09:07:00 Guest

can I still go on holiday if the lead guest cannot attend?

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24 July 2023 01:07:00 Guest

Guest : Guest : I booked an holyday and they took the money from my bank account immediately but no booking email has been seent and the page was keeping saying that the payment failed. I don’t know what to doHi Guest : I booked an holyday and they took the money from my bank account immediately but no booking email has been seent and the page was keeping saying that the payment failed. I don’t know what to do Hi, I am currently having the same problem! I booked an all inclusive holiday to Majorca, entered all relevant passenger and payment details I also verified my payment on my online banking just to be told the payment failed! Yet showing as pending in my bank? I called jet2 customer service line and was on hold for over an hour with no answer. Just wondered if you’ve received any updates and how jet2 resolved this issue? Did anyone get this issue solved as I have the same happen to me?!

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22 July 2023 10:07:00 Guest

Guest : I booked an holyday and they took the money from my bank account immediately but no booking email has been seent and the page was keeping saying that the payment failed. I don’t know what to doHi Guest : I booked an holyday and they took the money from my bank account immediately but no booking email has been seent and the page was keeping saying that the payment failed. I don’t know what to do Hi, I am currently having the same problem! I booked an all inclusive holiday to Majorca, entered all relevant passenger and payment details I also verified my payment on my online banking just to be told the payment failed! Yet showing as pending in my bank? I called jet2 customer service line and was on hold for over an hour with no answer. Just wondered if you’ve received any updates and how jet2 resolved this issue?

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19 July 2023 01:07:00 Guest

Hi,I need a electronic invoice for my fly

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13 July 2023 08:07:00 John Pickering

I booked a week in Rome with my family for a wedding so had to take suit and all accessories as well as the usual attire and jet 2 lost my case I spent 4 days of my holiday shopping for suit and essentials jet2 eventually paid a total of £350 pounds in total for some of my emergency shop but no consideration for loss of time in Rome shopping and stress of 4 days without my case, I for one will never travel with them again no apology just matter of fact replies not their fault apparently 😂😂

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13 July 2023 01:07:00 Guest

hi , i booked flights to fuerteventura and have managed to print off our boarding passes for our flight going from manchester. but dont seem to be able to get boarding passes for return anyone elsse had same problem

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08 July 2023 12:07:00 Guest

Hi, is there a way to download boarding passes? The page is blank when trying to view passes going out and on return. Trying to download but always unsuccessful?

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07 July 2023 02:07:00 Guest

I booked an holyday and they took the money from my bank account immediately but no booking email has been seent and the page was keeping saying that the payment failed. I don’t know what to do

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05 July 2023 03:07:00 Guest

Is anyone else having to fly Airexplore to Larnaca in September rather than Jet2? Are all the flight details going to be the same?

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04 July 2023 07:07:00 Guest

Hi, probably a common question, but how do I sell unwanted flight tickets? Travel plans have changed and I will no longer be able to fly. Ibiza - August.

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29 June 2023 10:06:00 Guest

Guest : I got an email from Jet2 saying that my return flight from Ibiza was now by Smartwings due to operational reasons. On my previous two flights to Ibiza i have ended up on Smartwings or similar named carrier. Aircraft on this occasion was 25 years old. To say that the carrier change are due to operational requirements is rubbish. I agree, jet2 have been doing this for 9 years or more. We have also just been told our outbound flight in September to Zante is with smartwings.

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29 June 2023 10:06:00 Guest

ken19 : We have been flying with Jet2 3 times a year for several years from Manchester. Our last holiday was in April/May this year and the flight times were going out 10am and return 15.55 from Lanzarote, perfect times. Which we have done ever since we started travelling with Jet2. We're now looking to go to Lanzarote again in September, but they are now afternoon flights, which are no good. You must be out of your apartments by 10am and are flying back at night. Looking at other places we usually go to the same times apply. Will Jet2 ever be getting morning slots back. It's just a pity as the other airlines don't compare but for the sake of good traveling times I'll now be travelling with another carrier. Regards, Ken19 jet2 are now holding seats for package holiday only, so the flights are there, you can't book them as flight only 🙄

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29 June 2023 09:06:00 Guest

Can I take solar lights on a flight to Turkey?

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28 June 2023 12:06:00 Guest

How do I change my flight times online when I’m booking a holiday? It’s only giving me 2 other time options but they arrive at the destination at a very late time and coming home at like 2am?? how do I change it to my preferred time?

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26 June 2023 11:06:00 Guest

Hi, was wondering if anyone has any experience of travelling with children under 12 and not being sat together on plane? We are looking to book something last minute and from what I can see there are no seats together on the plane. Only single seats. Does anybody no if airlines reserve seats and allocate them at check in?

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24 June 2023 03:06:00 Guest

Guest : Hi, yes I was on this flight & have filled in a compensation form - have you done the same? Yes. I received word back from them yesterday and was refunded £350 each for my wife and myself.

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24 June 2023 02:06:00 Guest

Hi, yes I was on this flight & have filled in a compensation form - have you done the same?

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23 June 2023 03:06:00 Guest

Guest : Flight from Rome Fiumincino to Glasgow on 19th June delayed for over 10 hours. Anyone else on that flight? Sorted out and compensated within 12 hours. Awesome from Jet2!

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22 June 2023 11:06:00 Guest

Flight from Rome Fiumincino to Glasgow on 19th June delayed for over 10 hours. Anyone else on that flight?

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17 June 2023 12:06:00 Guest

Does anyone have any 60% off Jet2 vouchers I could use today, please?

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15 June 2023 10:06:00 ken19

We have been flying with Jet2 3 times a year for several years from Manchester. Our last holiday was in April/May this year and the flight times were going out 10am and return 15.55 from Lanzarote, perfect times. Which we have done ever since we started travelling with Jet2. We're now looking to go to Lanzarote again in September, but they are now afternoon flights, which are no good. You must be out of your apartments by 10am and are flying back at night. Looking at other places we usually go to the same times apply. Will Jet2 ever be getting morning slots back. It's just a pity as the other airlines don't compare but for the sake of good traveling times I'll now be travelling with another carrier. Regards, Ken19

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07 June 2023 11:06:00 Guest

Smartwings and Smartlynx aew used by Jet2 for flight only operations. So what you see when you book and pay for flight only will probably be with these airlines.

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07 June 2023 11:06:00 Guest

Guest : I got an email from Jet2 saying that my return flight from Ibiza was now by Smartwings due to operational reasons. On my previous two flights to Ibiza i have ended up on Smartwings or similar named carrier. Aircraft on this occasion was 25 years old. To say that the carrier change are due to operational requirements is rubbish.

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07 June 2023 01:06:00 Guest

I got an email from Jet2 saying that my return flight from Ibiza was now by Smartwings due to operational reasons. On my previous two flights to Ibiza i have ended up on Smartwings or similar named carrier. Aircraft on this occasion was 25 years old. To say that the carrier change are due to operational requirements is rubbish.

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07 June 2023 01:06:00 Guest

Guest : I have been advised by Jet2 that my flights will now be with Smartwings - a Czech airline. I am not happy and wish to cancel but jet2 say I will lose my money. Surely if I book to fly with jet2 and they cannot provide flights I am within my rights to ask for my money back. Anyone know the legal position?

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04 June 2023 09:06:00 Lindy

We're trying to check in online for a flight (online check in is open for another 10 hours). We want to opt not to choose seats, but there is simply no option. The check in won't continue unless we choose seats and they then make us pay for the privilege! The helpline guy was friendly but no help at all - he says we just have to queue at the airport. Has anyone else met this problem and found a solution?

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31 May 2023 06:05:00 Guest

I have been advised by Jet2 that my flights will now be with Smartwings - a Czech airline. I am not happy and wish to cancel but jet2 say I will lose my money. Surely if I book to fly with jet2 and they cannot provide flights I am within my rights to ask for my money back. Anyone know the legal position?

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30 May 2023 11:05:00 Peter Jackson

Jet2 seating has again gone to new heights! We booked a holiday with Jet2, £3200 for a week, 3 seniors, and we didn't pay for seats at the time of booking, we were told that 28 days before departure we could 'Check in' pick any remaining seats and add our travel details (Passports etc.) AND rightly anyone who had paid additional money up front had already had their chance to choose their preferred seats. However during the 'Check in' process Jet2 allocated the seats, me in row 17, my wife in row 25 and my sister in law in row 28, a look at the seating arrangement showed that the 2 seats next to my sister in law were Free AND the 4 rows behind her were Free, I phoned Jet2 and was told that the automated allocation system tried to put pasengers who were travelling together in seats together! we could move if we paid the change of £9 per seat. The money isn't the problem BUT the way it has turned out appears to me to be 'Bulleying' us into paying additional costs and thus making greater profit for themselves. The flight is 3 hours and 20 minutes and as much as starting our holiday together with a nice drink and relaxation together on the plane we will not give in to Bulley's. Same on the return flight too! A very dissappointed Jet2 customer.

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26 May 2023 11:05:00 Guest

Complained outward flight very very cold , response from cs , Our aircraft temperature is kept between 22 and 24 degrees but can feel cooler as passengers are sat down and not moving around. I’ll pass on your feedback to our Cabin Crew regarding this so we can make improvements in the future if needed. My comment It was the crew who told u it was colder than normal because it was an old plane ? It was freezing not 22

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26 May 2023 11:05:00 Guest

Paid for a window sear and there wasn’t one . Complained advised no refund .? They don’t guarantee window seat

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19 May 2023 11:05:00 Guest

Hi, Same problems yesterday 15th, do you think we will have an issue at airport as can't get through to Jet2, also do you think the passport details have been submitted properly?

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19 May 2023 11:05:00 Guest

Guest : Is anyone still having issues with jet2 app and website. It letsme enter every passport detail. There are 7 of us and when I go to check in it redirects me to say check in closed check in at airport! Been trying all weekend. Phoned jet2 they no help just get different answers! Maybe a tech problem?

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19 May 2023 12:05:00 Almira Flatman

I made a booking this evening but have not had a confirmation email but the amount has gone out of my account x can you please help me

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08 May 2023 01:05:00 Guest

Is anyone still having issues with jet2 app and website. It letsme enter every passport detail. There are 7 of us and when I go to check in it redirects me to say check in closed check in at airport! Been trying all weekend. Phoned jet2 they no help just get different answers! Maybe a tech problem?

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07 May 2023 10:05:00 Guest

Carolyn Watson : Is jet2 online booking down. I am having trouble entering any details yes I'm having same problem. Will let me put all details in then when I go to check in it says check in closed airport check in

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07 May 2023 10:05:00 Guest

Guest : Is anyone having problems checking in either through the site and on the app? yes both it will not let us check in by the app or website.

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04 May 2023 12:05:00 Guest

Guest : Is anyone having problems checking in either through the site and on the app? Yes struggling to view the boarding passes. Must be an issue with the app

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04 May 2023 12:05:00 Guest

Is anyone having problems checking in either through the site and on the app?

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