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Ryanair Discussion
The boarding of my return flight to Malaga from Barcelona on the 4th of May 22 was a one of the most disturbing and disappointing experiences I had with Ryanair. After presenting my boarding pass the girl of the ground crew did not let me board with my hand luggage which I had used in many flights before without any complication (including the flight RyanAir AGP-BCN on 27.4) and made me stand apart until everybody else was on board the aircraft. The bag in questions measures 32x42x15 cm and should well be inside the allowed without further harassment to the client. At first I was surprised but but soon realised that I was confronted with an ultimatum of either pay 46 Euros or miss the flight. During the payment and after some minutes of very unfriendly and not very polite replies by the ground crew I asked for their names to file a complaint. The girl covered her ID badge immediately but had to give me her ID number after consulting with her superior. Her number is 329795 and her superiors number is 341572. I had no possibility to verify those numbers as both employees were covering their ID badges. After I tried unsuccessfully to take a photo of the situation I was told by the supervisor No. 341572 that now I was not allowed on the flight anymore! This again put me into a new situation especially while told that the flight would leave in 7 minutes. I felt helpless and defenseless! I had to show the supervisor my telephone to assure him that the photo I took was not clear enough to identify him or his colleague!! Only after this I was allowed to board the aircraft literally in the last minute! I am 65 years old and a pensioner with disability. A treatment like that I have never in my 40 plus years of travel experienced with any airline so far. The whole situation looked like waylaying and extortion by unprofessional personnel. Given the situation it seems that clients of Ryan Airs offers of cheap tickets are fair game for harassment to increase the airlines income. I am extremely disappointed and have never felt so bad after a journey.
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How do I check-in if the holiday is booked by my friend? I tried to check-in but so unable to. What should I do?
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Anyone any advice on how to check in with an infant who is no longer travelling with me as her passport didn't arrive, she's under 2 so its like she's attached to my booking, but I can't check in as looking for her passport number?
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Hi Guys, My daughter has done a little * on the observation page of my passport. Am I likely to be turned away for boarding? Its only minor but I'm concerned as can't get replacement. The normal bio page is fine.
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I booked my holiday with lov holiday. I'm going on Saturday, it asked my daughters age on return and I put 16 ,she's 15 on the day we fly . Her birthday is during the holidays.Now it won't let me check her in as it don't give the option for her age now . Has anyone had this problem
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Can anyone tell me when is the soonest I can print my boarding pass. I have checked in but my pass is not coming up
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To hopefully put minds at rest about Ryanair/EasyJet passport rules - I just flew on four flights (2 Ryanair, 2 EasyJet) with less than 6 but more than 3 months left on my passport. Not a question asked. Lots of scaremongering going on. It was fine.
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Hey all We're flying next week from Malaga to Rabat (Morocco) with Ryanair. Does anyone have experience of the paperwork hoops we have to jump through ? We THINK it is just the following: * Check in online, print paper boarding passes - DONE * Get PCR test no more than 48 hours before departure - BOOKED * Complete, print and sign Moroccan Health form - DONE Just wanted to check if we need to upload anything, or call at a desk before going through security (we will only have hand luggage). Thanks !
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I booked through blue sea holidays which they booked flights with Ryanair.. the holiday got cancelled and I have to go direct to Ryanair for refund.. I was struggling getting passed security as it was bluesea that booked the flights.. eventually after a week I got through and was told what to do.. I uploaded all documents for refund.. but when it comes to bank details even though its set to UK its saying wrong format for bank details.. when I ring them and explain.. they tell me I need to fill this form out and when I explain I already have but won't let me go any further as its saying the format is wrong.. the lovely people at ryaniar keep putting the phone down on me.. anybody know what I can do.
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Guest : Received an email from Ryanair stating it was refunding me for my duplicate booking. I don't have a duplicate booking. I am unable now to retrieve my original booking when I log in. I spoke to an agent on Friday who send it was an error on their system and my booking should reappear in a few days. Anyone had this experience before?
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Received an email from Ryanair stating it was refunding me for my duplicate booking. I don't have a duplicate booking. I am unable now to retrieve my original booking when I log in. I spoke to an agent on Friday who send it was an error on their system and my booking should reappear in a few days. Anyone had this experience before?
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Even if you put the teens in first then added the adults it would be the same. Tickets have different prices and there may have only been 2 or 3 left at the lower rate, then they move to the next pricing tier ( if you book very early you can usually get them all at the cheaper tier but there are only so many in each price band) Guest : So I just went to book a single adult ticket on Ryan air and the return journey was £117. I then realised I had to take my two teenagers and so did the search again with two teenagers and miraculously the individual price went up to £145.31. How disgusting is that? So we are not going. It's just really awful behaviour. You might have thought that the kids would pay less but oh, no, they pay more. If you take off my original flight price they are paying £159.47 each.
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scams tend to call you by your email address rather than name, and always ask for money somewhere down the line! Definitely sounds like one. Guest : Hi I have received an email supposedly from ryanair asking me to confirm my identity via facial recognition. It has the right booking number and wants a small fee. Is this a scam? Thanks Bill
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I went to the airport to check wit staff there.. they said it’d be no problem at all as rules for Spain/most other European countries is 3m. Guest : Guest : Has anyone got an answer to this yet. I am supposed to be flying tomorrow and I’m worried now. Guest : Guest : Hi has anyone successfully flown with ryanair with less than 6 months on their passport? I have the required 3 months as noted by the Spanish government but Ryanair’s terms of carriage say you must have 3 months to enter the eu! Ludicrous situation and I’m guessing enforceable as they can make their own conditions - question is do they even check though??? I hope you get an answer to this ASAP as I am in the same situation flying Wed. Willing to take the risk if it'll pay off. Worried :( Has this yet been answered? Did you get there ok! I’m in the same boat - fly out Sunday with 5months and 2 weeks on passport but Cyprus only requires 3 months… I’m so nervous it’s not looking good
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Customer service Ryanair this morning told me I cannot travel without the full 6m on my passport, and would not be refunded. I’ve just driven to LeedsBr airport and spoken at the Ryanair check-in desk who said it’d be fine with 3m but double checked with the team leader who agreed! So pleased I didn’t panic buy another 6 flights with Jet2.
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I have the same question! Guest : Hello, With current chaos at Manchester airport is it worth paying extra £5 pp to go 'fast track'. Does fast track mean fast track if you know what I mean Thanks
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I am flying Luton to Alicante next week The Spanish government website states that I don’t need to fill out a health form, yet Ryanair are asking for the QR code from the health form .., anyone had similar? TIA
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Guest : Ryanair cancelled my flight in September and acknowledged that I was due a refund of £200. However they say that the swift code provided to them by my bank is invalid, even though the bank have confirmed it is correct. I suggested that they could send me a cheque as they previously have done but now not answering any of my emails. Hi, did you get any further with this, as I am having the same problem.
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Guest : Has anyone got an answer to this yet. I am supposed to be flying tomorrow and I’m worried now. Guest : Guest : Hi has anyone successfully flown with ryanair with less than 6 months on their passport? I have the required 3 months as noted by the Spanish government but Ryanair’s terms of carriage say you must have 3 months to enter the eu! Ludicrous situation and I’m guessing enforceable as they can make their own conditions - question is do they even check though??? I hope you get an answer to this ASAP as I am in the same situation flying Wed. Willing to take the risk if it'll pay off. Worried :( Has this yet been answered? Did you get there ok! I’m in the same boat - fly out Sunday with 5months and 2 weeks on passport but Cyprus only requires 3 months… I’m so nervous it’s not looking good
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Anyone managed to fly with under 6 months on their passport with Ryanair… going on 10 th April & just realised son only has 5 Months and 27 days left on psssport!
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hi everyone, ive printed my boarding passes out and only have carry on bags and priority, will i need to find document check desk at birmingham or can i head for security when i get to airport. thankyou mick
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HI. I am planning to fly soon to Holland with Ryan Air. Last time I was refused to board as I didnt have the right "certificate". Can someone let me know what certification I will need. Specifically, flying with Ryan Air, do I need a covid antigen test, or any other test?. I have already got 2 covid injections. Thanks a lot. Gavin
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Hello, With current chaos at Manchester airport is it worth paying extra £5 pp to go 'fast track'. Does fast track mean fast track if you know what I mean Thanks
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Hi I have received an email supposedly from ryanair asking me to confirm my identity via facial recognition. It has the right booking number and wants a small fee. Is this a scam? Thanks Bill
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My Daughters booked 2 return flight from Dublin to Alicante but only one of them could go on the day but my other daughter booked a single flight 3 days later can she use her original flight home ..
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So I just went to book a single adult ticket on Ryan air and the return journey was £117. I then realised I had to take my two teenagers and so did the search again with two teenagers and miraculously the individual price went up to £145.31. How disgusting is that? So we are not going. It's just really awful behaviour. You might have thought that the kids would pay less but oh, no, they pay more. If you take off my original flight price they are paying £159.47 each.
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Has anyone got an answer to this yet. I am supposed to be flying tomorrow and I’m worried now. Guest : Guest : Hi has anyone successfully flown with ryanair with less than 6 months on their passport? I have the required 3 months as noted by the Spanish government but Ryanair’s terms of carriage say you must have 3 months to enter the eu! Ludicrous situation and I’m guessing enforceable as they can make their own conditions - question is do they even check though??? I hope you get an answer to this ASAP as I am in the same situation flying Wed. Willing to take the risk if it'll pay off. Worried :(
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9 of my family flew out with Ryanair on 21/03/2022, 2 X 20kg bags and 7 X 10kg check-in bags for both legs of the journey paid for when booking last December. 7 were charged £45.99 for gate bags as they said no 10kg bags were booked. I have paper and electronic copies to prove that they were. Their chat "help" says that only 5 gate bags were paid for although there were 7 and no 10kg bags were booked. So unless I can get any sense out of Ryanair they will be asked to pay for gate bags when they return shortly as it was only an extended weekend break. Has anybody suffered the same sort of error by Ryanair.
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Bart. : fully vaccinated + booster , and denied boarding reason no corona test. 05-03-2022 Edinburgh-Eindhoven. booked new flight for the day after to Brussels charlerois 220 euro extra night hotel booking 100,-, and car was parked in Eindhoven. pfft. Do you know if this test has been scrapped as we fly same route on 08.04.2022
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Are rYANAIR CUSTOMERS SERVICE STILL RUDE ,UNHELPFULL AND ARGUMENTATIVE AS EVER, i CHOOSE NEVER TO FLY WITH THIS AIRLINE AS THEY HAVE NO CUSTOMER SERVICE OR ASSITANCE AND THE STAFF ARE THE RUDEST ON THE PLANET PROBABLY UNDERPAID AND MOTIVATED TO TAKE OUT FRUSTRATIONS ON PASSENGERS
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mima : Realy terrible organization at the Gran Canaria airport Ryanair gate 🤯 you are lucky you did not try to ask them for a copy of your data submitted to them :) we have been trying for 4 months and we only got emails that our case was closed and they cannot help anymore :) it is nothing to do with our request... Just bad quality of customer service and I believe low expectations on their staff... Not even counting how many times we saw crew members with careless attributes...Unspeakable!
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Guest : Can I have with me baggage that is 40x30x20 instead of 40x20x25? I will fly with 2 companies and one of them accepts 40x30x20 for standard baggage. it depends ... It should be fine...my husband was flying with a bag which had similar dimensions to yours ...they had no problem with it .. but he had to argue with them on his return... Also, be careful... Some of their staff are really rude and they see nothing wrong with their attitude :)
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Do you have the number please I have searched and not found it Guest : So I read this forum a week ago when after checking all the websites that Ryanair ask you to before flying. As a result we booked from prestwick to Tenerife. Ryanair’s website (help.ryanair.com/hc/en-us/articles/36001... the British government ( www.gov.uk/foreign-travel-advice/spain/e... and Spanish website all state minimum 3 months. My son has 4 months on return, When I tried to log him onto the Ryanair website it wouldn’t let me. So I spent a day on the phone to various folks. Long story short. Phone the ryanair immigration support team at stanstead who will sort it. They allowed me to check my son in, sent an email to the airport and placed a note on the system. The rules are: 3 months but they recommend 6 as the length of a basic visa is 3 months. So the don’t want anyone going on a 3 month visa then not having three months left.
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Yes please do you still have the phone number ? Guest : Guest : So I read this forum a week ago when after checking all the websites that Ryanair ask you to before flying. As a result we booked from prestwick to Tenerife. Ryanair’s website (help.ryanair.com/hc/en-us/articles/36001... the British government ( www.gov.uk/foreign-travel-advice/spain/e... and Spanish website all state minimum 3 months. My son has 4 months on return, When I tried to log him onto the Ryanair website it wouldn’t let me. So I spent a day on the phone to various folks. Long story short. Phone the ryanair immigration support team at stanstead who will sort it. They allowed me to check my son in, sent an email to the airport and placed a note on the system. The rules are: 3 months but they recommend 6 as the length of a basic visa is 3 months. So the don’t want anyone going on a 3 month visa then not having three months left. Do you still have the phone number? Guest : Guest : So I read this forum a week ago when after checking all the websites that Ryanair ask you to before flying. As a result we booked from prestwick to Tenerife. Ryanair’s website (help.ryanair.com/hc/en-us/articles/36001... the British government ( www.gov.uk/foreign-travel-advice/spain/e... and Spanish website all state minimum 3 months. My son has 4 months on return, When I tried to log him onto the Ryanair website it wouldn’t let me. So I spent a day on the phone to various folks. Long story short. Phone the ryanair immigration support team at stanstead who will sort it. They allowed me to check my son in, sent an email to the airport and placed a note on the system. The rules are: 3 months but they recommend 6 as the length of a basic visa is 3 months. So the don’t want anyone going on a 3 month visa then not having three months left. Do you still have the phone number?
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Did you manage to fly ? Guest : Guest : Guest : Hi has anyone successfully flown with ryanair with less than 6 months on their passport? I have the required 3 months as noted by the Spanish government but Ryanair’s terms of carriage say you must have 3 months to enter the eu! Ludicrous situation and I’m guessing enforceable as they can make their own conditions - question is do they even check though??? I hope you get an answer to this ASAP as I am in the same situation flying Wed. Willing to take the risk if it'll pay off. Worried :( I'd like to know this as well
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Hello , I checked Spain’s entry requirements and they said I need 3 months on my passport, I have gone to check in and they Ryan air are asking me to tick a box saying I have 6 months , if I do then I will be lying I want to fly on 1st April 2022 and fly back on 8th April 2022 my passport expires 17th September 2022 ( issued 17th September 2012) I have looked into making an appointment to get a new passport but there are non abvaible until the 4th April Can you just show up at the passport office now ? Very stressed got two little boys very excited for this holiday which has already been cancelled twice ! Will Ryan air stop me flying? I will ring Ryan air tomorrow, no one is answering either on the chatbot or phone right now Thank you
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Guest : Guest : Hi has anyone successfully flown with ryanair with less than 6 months on their passport? I have the required 3 months as noted by the Spanish government but Ryanair’s terms of carriage say you must have 3 months to enter the eu! Ludicrous situation and I’m guessing enforceable as they can make their own conditions - question is do they even check though??? I hope you get an answer to this ASAP as I am in the same situation flying Wed. Willing to take the risk if it'll pay off. Worried :( I'd like to know this as well
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I fly to canary islands in July from Edinburgh with Ryanair ,do I still need to do a passenger locator form
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Can i have with me a baggage that is 40x30x20 instead of 40x20x25? I will fly with 2 companies and one of them accepts 40x30x20 for standard baggage.
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Guest : Hi has anyone successfully flown with ryanair with less than 6 months on their passport? I have the required 3 months as noted by the Spanish government but Ryanair’s terms of carriage say you must have 3 months to enter the eu! Ludicrous situation and I’m guessing enforceable as they can make their own conditions - question is do they even check though??? I hope you get an answer to this ASAP as I am in the same situation flying Wed. Willing to take the risk if it'll pay off. Worried :(
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On 22nd March I have to fly to England UK . Does anyone knows do I have do covid test before the flight. I’m flying from Bulgaria ?
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Hi I have a flight to Morocco scheduled for late April. It’s leaves UK 7:15am with Ryan Air. The fit to fly certificate (PCR) test needs to be at least 48 hrs valid. Can anyone offer guidance as it’s a not proving easy to get a test booked to ensure the test will be a full 48 hrs valid. Anyone been to Morocco lately with Ryan air did they give any grace time re minutes hours relating to the fit to fly certificate?
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Shane Mc Mahon : Anyone know why all flights for Nov have disappeared dub to faro rtn seems disappeared for all destinations. I wonder have they pulled them until there is more certainty over fuel prices
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Why are Ryanair doing special deals out of Dublin only. The other airports support Ryanair too
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Bart. : fully vaccinated + booster , and denied boarding reason no corona test. 05-03-2022 Edinburgh-Eindhoven. booked new flight for the day after to Brussels charlerois 220 euro extra night hotel booking 100,-, and car was parked in Eindhoven. pfft.[for Brussels no test needed]
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fully vaccinated + booster , and denied boarding reason no corona test. 05-03-2022 Edinburgh-Eindhoven. booked new flight for the day after to Brussels charlerois 220 euro extra night hotel booking 100,-, and car was parked in Eindhoven. pfft.
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Hi has anyone successfully flown with ryanair with less than 6 months on their passport? I have the required 3 months as noted by the Spanish government but Ryanair’s terms of carriage say you must have 3 months to enter the eu! Ludicrous situation and I’m guessing enforceable as they can make their own conditions - question is do they even check though???
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Guest : So I read this forum a week ago when after checking all the websites that Ryanair ask you to before flying. As a result we booked from prestwick to Tenerife. Ryanair’s website (help.ryanair.com/hc/en-us/articles/36001... the British government ( www.gov.uk/foreign-travel-advice/spain/e... and Spanish website all state minimum 3 months. My son has 4 months on return, When I tried to log him onto the Ryanair website it wouldn’t let me. So I spent a day on the phone to various folks. Long story short. Phone the ryanair immigration support team at stanstead who will sort it. They allowed me to check my son in, sent an email to the airport and placed a note on the system. The rules are: 3 months but they recommend 6 as the length of a basic visa is 3 months. So the don’t want anyone going on a 3 month visa then not having three months left. Do you still have the phone number?
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Hi I’ve spelt my father name as Hohn instead of John.I’ve not checked John in yet so will I have this option at check in to amend the name .can anyone help please 👍
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Does anyone else find Ryanair advertising very cringe and embarrassing or do they find it humorous and entertaining? A bit on the fence myself
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Hi I am trying to book a flight with Ryanair, put in my email address and password and it asks for an 8 digit verification code which they email to me, I never get the first one so have to click for the option to "resend" which comes through straight away but when I either copy/paste it into the box or manually type the same it says invalid! I have tried this for 3 days now, so can't book my flights. Has anyone else come across this, didn't know if just us (using different devices) or whether others are experiencing and there is a current glitch in the system? We have tried Ryanair with the "chat" option but getting nowhere! Thank you....
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I have entered my full name as on my passport. Is this o.k I got so confused as I have now read I do not need to enter in the middle name.
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Hi I keep getting the annoying recaptcha form every time I try to book? Is there a way to get rid of it ?
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I have just booked a flight with Ryanair & missed out 1 letter of first name on booking. What do I do, I booked with love holiday.
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Please what is the passport validity to travel to UK with Ryanair. My passport will expire on 5th of june 2022 and I want to travel to UK on family Permit Visa on Wednesday 26th January 2022. Kind regards
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flying with Ryanair tomorrow, is it permissible to cary a laser levelling device in hand luggage?
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Ryanair cancelled my flight in September and acknowledged that I was due a refund of £200. However they say that the swift code provided to them by my bank is invalid, even though the bank have confirmed it is correct. I suggested that they could send me a cheque as they previously have done but now not answering any of my emails.
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Was refused boarding at Pisa - triple vaxxed and neg test. Test not machine readable. Can’t see where in law (or on Ryanair site) any requirement for that even with new decree. Anyone know basis for this approach?
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Hello! Cud someone tell me if Ryanair the airline, double checks the validity of a death certificate? thx
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So booked for Tenerife on 2nd Jan. 4 adults and 13yr old boy . Boy not vaccinated. So can't travel. What options do I have for flight expenses, if any?
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Guest : Hey guys there's, two options of getting a pcr for me, one has a qr code and one doesnt but is cheaper. Does Ryanair require the qr code on the PCR test? Are they scanned? YES you need a code generated to come to UK No 2day test booked= impossible to complete PLform = no boarding pass .
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