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Ryanair Discussion
Ryanair website is dreadful I've been trying to check in on my flight for the past hour but it wont let me put in departure and arrival airports! Never had this trouble on old website Please look at the problem Thank you
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Hi, I'm a bit confused about Ryanair..I was traveling with my husband and 18 months old daughter from Manchester to Riga international airport and took pushchair and travel cot with us..I hadn't any problems in Manchester airport but when I should come back from Riga the girl in check in desk told me that I need to pay for travel cot because it's only one item per baby but even on ticket was written two items..(she explained 2items is only if I have pram who is going together with car seat like 2in1 travel system).after 15 minutes conversation (she even called to some office and they said the same its only one item) she let us go with travel cot without paying but told for next time remember it's only one item...is there are different rules for Ryanair in different airports or Riga international airport is special one? Thanks
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Guest : Guest : Thanks for this info in how to log on the old style. I was in a blind panic this morning trying to check in my 14yr old daughters info and wouldn't allow me due to the change on their website not allowing the date of birth before 2004 for a child. 👍 Ferg : I went here www.seatguru.com/airlines/Ryanair/checki... The check in link takes you to the old style check in that works just fine. Have tried and successfully got my pdf. Hope this helps.[/QOUTE Thanks for this site worked first time Hi - old website wouldn't let me select date after 2000. Was able to check 12 year old in at the airport check in at Manchester yesterday with no extra charges. I had managed to get through to webchat and they said do at airport for no extra charge which turned out to be the case. Phew!
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Guest : Just joining this thread - booked child via skyscanner and ticket for adult and therefore can't check in as born after 2000. Has anyone actually flown yet? What's the situation at the airport if we 1 - lie and enter 2000 2 - try to fix at check in Very frustrating dealing with Ryanair. I think I'll try twitter next. UPDATE - got through on the web chat. Operator said 'don't worry, you can sort out at check in for free' which turned out to be the case so all OK and no extra charge yesterday when we flew.
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Guest : Thanks for this info in how to log on the old style. I was in a blind panic this morning trying to check in my 14yr old daughters info and wouldn't allow me due to the change on their website not allowing the date of birth before 2004 for a child. 👍 Ferg : I went here www.seatguru.com/airlines/Ryanair/checki... The check in link takes you to the old style check in that works just fine. Have tried and successfully got my pdf. Hope this helps.[/QOUTE Thanks for this site worked first time
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this website is absolutely rubbish!!whoever designed it wants sacking...could not get in to purchase flights....how much business must you be losing ...absolute * ..
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RYANAIR INTERNET BOOKING SITE THE PITS - CANNOT GET ON TO BOOK CANNOT EVEN LOOK - THIS THE WORST SITE I HAVE EVER USED - RYANAIR SORT THIS OUT
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I agree the website at Ryanair is the worst I have ever used - I cannot go on to look at any flights let alone book anything - they must loose so much business. Please change the ryan air website back to what it was or change it to being like easyjet. This website is so difficult to use. One very unhappy customer
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Thought it was just me. An awful site Guest : This website used to be reasonably good but since it's been updated its a nightmare. From selecting the departure airport is poor but the dates are something else, it takes ages to page through and even then it very frequently will come up with a different return date when you sel ect go. But if you to change it then you have to start fr om scratch again. All very frustrating so going to Easyjet instead as their website is still easy to use.
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Snap The website designer should be shot Guest : I have been trying to book a flight in June to Spain for the past 3 days and I cannot get past the 'continue' stage!!! It is really annoying. What the heck is going on?? I am surprised they have any customers at all!! Please get it sorted Chris
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Got one stage further using this option before freezing again. Seems to be accepting 1 stage at a time. Wish Ryanair would sort this out - has been a real issue for months and months now Guest : Ferg : I went here www.seatguru.com/airlines/Ryanair/checki... The check in link takes you to the old style check in that works just fine. Have tried and successfully got my pdf. Hope this helps. Thanks a lot, this worked first time
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hi can anyone tell me have Ryanair got a new look boarding pass [not for mobile] not the usual A4.it looks like you fold it up into four thanks in advance.31 march 2016.
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HI I HAVE DOWNLOADED MY BOARDING PASS FOR FRANCE. HOW CAN I DOWNLOAD RETURN PASS AS I HAVE NI INTERNET IN FRANCE
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Just joining this thread - booked child via skyscanner and ticket for adult and therefore can't check in as born after 2000. Has anyone actually flown yet? What's the situation at the airport if we 1 - lie and enter 2000 2 - try to fix at check in Very frustrating dealing with Ryanair. I think I'll try twitter next.
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I don't mind flying with Ryanair, it is what it is and expect nothing. My only problem is with the new website, whoever designed it should be sacked. It doesn't work, I give up and end up using my phone to book. Come on Ryanair sort it out.......
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Online check in is extremely consumer unfriendly with this airline - very inefficient and unreliable. After much time consuming annoyance you learn that you have been timed out. At best you may end up with a boarding pass but the barcode being displayed on an iPad screen is omitted from the printed version. This means more hassle at the airport in having to sort it out with Ryanair staff in order to proceed through security. I've learnt my lesson. Norwegian Air are far easier to deal with and their price structure is just as attractive.
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Ferg : I went here www.seatguru.com/airlines/Ryanair/checki... The check in link takes you to the old style check in that works just fine. Have tried and successfully got my pdf. Hope this helps. Thanks a lot, this worked first time
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Guest : me too couldn't book in or get boarding pass using Apple managed to book in and download PDF boarding pass to phone. Online chat help said this would not do as not on Ryanair App. Couldn't attatch and e-mail 😞. Eventually downloaded Chrome for Mac which worked two days that took. First and probably last flight with Ryanair. Do I need to print my boarding pass if it's on my Apple iPhone wallet? Guest : I am also having the same problem. My daughter born in 2003 and my son in 2005. Flying next Saturday, so will try customer services too Guest : Guest : Sorted this evening finally after got through on phones (5 min wait this time only). Very helpful man this time and all sorted whilst I was on the call with him Have just checked in and managed to print boarding passes. Am also advised entitled to refund for teenagers air tax which they say will be refunded in few days time, Guest : Hi did you manage to sort this issue as i am also struggling? Thanks Guest : Can someone help me? I am trying to check in on line and give then my daughters details who is 12 year old. on skyscanner it classes her as an adult which I paid for but when trying to check her in on Ryansir site it only allows me the option of choosing up to the year 2000 when I clearly need the year 2003?? Guest : Guest : I am trying to check niece in but on the date of birth options it doesn't allow to chose beyond year 2000 does did anybody experience the same problem I am also having the same problem i got through to someone in a call centre yesterday (amazing after a 30min wait) who said they would sort it and send an email to allow me to 'uncheck' the adults in as yet no change, no email, unable to check in flying in 5 days managed to lodged complaint message today don't fancy chances of a response before we go phone lines and live 'web chat' helpline all down anyone got anywhere?? yes I have got the same problem - flying in two days time and panicking - I will lie if I have too Guest : Guest : I am trying to check niece in but on the date of birth options it doesn't allow to chose beyond year 2000 does did anybody experience the same problem yes I have got the same problem - flying in two days time and panicking - I will lie if I have too Me too! what do we do? I dont fancy lying? Guest : Guest : Hi did you manage to sort this issue as i am also struggling? Thanks Guest : Can someone help me? I am trying to check in on line and give then my daughters details who is 12 year old. on skyscanner it classes her as an adult which I paid for but when trying to check her in on Ryansir site it only allows me the option of choosing up to the year 2000 when I clearly need the year 2003?? Guest : Guest : I am trying to check niece in but on the date of birth options it doesn't allow to chose beyond year 2000 does did anybody experience the same problem I am also having the same problem i got through to someone in a call centre yesterday (amazing after a 30min wait) who said they would sort it and send an email to allow me to 'uncheck' the adults in as yet no change, no email, unable to check in flying in 5 days managed to lodged complaint message today don't fancy chances of a response before we go phone lines and live 'web chat' helpline all down anyone got anywhere?? yes I have got the same problem - flying in two days time and panicking - I will lie if I have too Guest : Guest : I am trying to check niece in but on the date of birth options it doesn't allow to chose beyond year 2000 does did anybody experience the same problem yes I have got the same problem - flying in two days time and panicking - I will lie if I have too Me too! what do we do? I dont fancy lying?
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Hi does everybody that tries to check in children born after 2000 have to get in touch with Ryanair or does it work for some people?
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i have booked a flight with Ryanair but when I go to chack my son out who is classed as a infant The D.O.B is already filled in and will not Let me change it ? Can any one Help or Know Why this as happened ??
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Ferg : I went here www.seatguru.com/airlines/Ryanair/checki... The check in link takes you to the old style check in that works just fine. Have tried and successfully got my pdf. Hope this helps.[/QOUTE Thanks for this site worked first time
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This is crazy in the 21C for Ryan air to neglect fixing the check in page! They are well aware that there is a major problem with the page. It keeps crashing and freezing. Can't enter dates, can't continue. I have had numerous problems checking in online. Is this to frustrate passengers so they'll just pay extra at the airport? Really...what gives? Why does Ryan air make passengers check in anyway? Cray cray....
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Hi i booked flights from skyscanner adults are 12 years and up on their web page i went to check in with ryanair it will not let me as 2 of the flights are 15 said adults have to be 16 what do i do we go Tuesday morning
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Having problems booing my flight with Ryanair! third successive day and cannot get past selecting date/cost of flight; confirm not linking with server!
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You can access the old website through legacy.ryanair.com Guest : Well done ryanair, after this new website was installed it is impossible to swiftly book tickets as per the old website, full of faults, won't take dates correctly reverts back to March....nope I want to fly in October......seems to work okay on app on iPhone but not on iPad......don't trust it at all therefore my 3rd set of flights booked this year with the competitor easyjet . Ryanair £0 Easyjet £1400 booked 2 people for 3 return journeys. Always used Ryanair for last 12 years but until they WAKE UP and sort out website then they are obviously not losing enough money. Which surprises me as I cannot be the only frustrated individual. Previous webpage was great, easy to navigate etc, why spoil it.
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Ferg : I went here www.seatguru.com/airlines/Ryanair/checki... The check in link takes you to the old style check in that works just fine. Have tried and successfully got my pdf. Hope this helps. Thanks for this tip. Just used it to check in but it only worked for option 3.
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I am also having the same problem. My daughter born in 2003 and my son in 2005. Flying next Saturday, so will try customer services too Guest : Guest : Sorted this evening finally after got through on phones (5 min wait this time only). Very helpful man this time and all sorted whilst I was on the call with him Have just checked in and managed to print boarding passes. Am also advised entitled to refund for teenagers air tax which they say will be refunded in few days time, Guest : Hi did you manage to sort this issue as i am also struggling? Thanks Guest : Can someone help me? I am trying to check in on line and give then my daughters details who is 12 year old. on skyscanner it classes her as an adult which I paid for but when trying to check her in on Ryansir site it only allows me the option of choosing up to the year 2000 when I clearly need the year 2003?? Guest : Guest : I am trying to check niece in but on the date of birth options it doesn't allow to chose beyond year 2000 does did anybody experience the same problem I am also having the same problem i got through to someone in a call centre yesterday (amazing after a 30min wait) who said they would sort it and send an email to allow me to 'uncheck' the adults in as yet no change, no email, unable to check in flying in 5 days managed to lodged complaint message today don't fancy chances of a response before we go phone lines and live 'web chat' helpline all down anyone got anywhere?? yes I have got the same problem - flying in two days time and panicking - I will lie if I have too Guest : Guest : I am trying to check niece in but on the date of birth options it doesn't allow to chose beyond year 2000 does did anybody experience the same problem yes I have got the same problem - flying in two days time and panicking - I will lie if I have too Me too! what do we do? I dont fancy lying? Guest : Guest : Hi did you manage to sort this issue as i am also struggling? Thanks Guest : Can someone help me? I am trying to check in on line and give then my daughters details who is 12 year old. on skyscanner it classes her as an adult which I paid for but when trying to check her in on Ryansir site it only allows me the option of choosing up to the year 2000 when I clearly need the year 2003?? Guest : Guest : I am trying to check niece in but on the date of birth options it doesn't allow to chose beyond year 2000 does did anybody experience the same problem I am also having the same problem i got through to someone in a call centre yesterday (amazing after a 30min wait) who said they would sort it and send an email to allow me to 'uncheck' the adults in as yet no change, no email, unable to check in flying in 5 days managed to lodged complaint message today don't fancy chances of a response before we go phone lines and live 'web chat' helpline all down anyone got anywhere?? yes I have got the same problem - flying in two days time and panicking - I will lie if I have too Guest : Guest : I am trying to check niece in but on the date of birth options it doesn't allow to chose beyond year 2000 does did anybody experience the same problem yes I have got the same problem - flying in two days time and panicking - I will lie if I have too Me too! what do we do? I dont fancy lying?
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Discusted, I fly on Thursday and if I am charged at the airport a checking in and boarding pass fee, I will be outraged. Their website not working, I've wasted hours trying. They CAN NOT charge me for their technical issues.
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Login to account not working, same as many others, it says my email is not valid. Tried, on 5, yes FIVE different browsers, on Windows 7, windows 10, Macbook pro and iPad NONE working. For goodness sake Ryan air get this sorted it is your website at fault. Also have timed out loop trying to get to my Ryanair car booking, utterly fed up.
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Have spent past two hours on the chat help line waiting patiently- same problem - the website says I'm timed out. Am stuck in rural france borrowing friends PC and they have had me clearing all his browser history and downloading chrome - embarrassing but friend being patient. Still no further forward so back to chat to ask if I can check in at airport and they want 45 euros from each of us despite knowing I have spent past 2 hours trying to fix.
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Can't print boarding passes using Internet Explorer 11. New website hasn't been tested? www.ryanair.com/gb/en/booking/active/che...
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Can't book a flight on Mac or iPad using Safari: when click through to 'BOOK' just get a blank screen. What's going on?? Wake up, Ryanair!!
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Constant problems and time wasting. Have been told unofficially that Ryanair website does not work properly via Safari!! Managed to book flights to Alicante recently and received confirmation to my btinternet email address. When I tried to get on line to check in I got a repeated message that my email address that the company had just used to inform was invalid!! It seems that Ryanair have screwed up their website?
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Well done ryanair, after this new website was installed it is impossible to swiftly book tickets as per the old website, full of faults, won't take dates correctly reverts back to March....nope I want to fly in October......seems to work okay on app on iPhone but not on iPad......don't trust it at all therefore my 3rd set of flights booked this year with the competitor easyjet . Ryanair £0 Easyjet £1400 booked 2 people for 3 return journeys. Always used Ryanair for last 12 years but until they WAKE UP and sort out website then they are obviously not losing enough money. Which surprises me as I cannot be the only frustrated individual. Previous webpage was great, easy to navigate etc, why spoil it.
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I went here www.seatguru.com/airlines/Ryanair/checki... The check in link takes you to the old style check in that works just fine. Have tried and successfully got my pdf. Hope this helps.
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I am having the exact same problem, can't get past the second page, when I press continue nothing happens Guest : am using an iPad. Tried to book flights on Ryanair today. When I've confirmed all details and pressed Continue...nothing happens. Started all over again....same result. I'm using an iPad. Frustrating
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Tried to book flights on Ryanair today. When I've confirmed all details and pressed Continue...nothing happens. Started all over again....same result. I'm using an iPad. Frustrating
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You'r lucky, I cannot even get on the Ryanair website. I am located in the UK. I am using an iMac and Safari. I have a 30mb fibre broadband connection. All other websites load just fine but Ryanair?
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Hi, I'm having the same problem. Sky scanner made me book my 13 year old as an adult. Have just been on the phone to Ryanair and he told me to check myself in online but my daughter will have to be checked in at the airport. I asked if I would have to pay and he said no. Guest : HI DOES ANYONE KNOW HOW TO CHECK IN CHILDREN UNDER 16 ON RYAN AIR FLIGHT AS THE DOB ONLY GOES BACK TO YEAR 2000? THANKS IN ADVANCE Guest : HI DOES ANYONE KNOW HOW TO CHECK IN CHILDREN UNDER 16 ON RYAN AIR FLIGHT AS THE DOB ONLY GOES BACK TO YEAR 2000? THANKS IN ADVANCE
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Guest : i wonder hoe much money ryanair are robbing from people who have to have their boarding pass issued at the airport because the website deliberately stops them from printing it online Im having exactly the same problem. I cannot print off my boarding pass. Have they moved to mobile phone check in only I wonder?
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We tried to book a return flight to Alicante last night and the payment card won't go through on the Ryanair Website. We checked again this morning and the price on the same flight and dates had gone up £50.00, this time the same payment card went through. I have just checked the flight price again this afternoon and the price for the same flights has come down £25.00. Is there someone at Ryanair constantly checking web use and putting the prices of their flights up and down?
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HI DOES ANYONE KNOW HOW TO CHECK I CHIDREN UNDER 16 ON RYAN AIR FLIGHT AS THE DOB ONLY GOES BACK TO YEAR 2000? THANKS IN ADVANCE
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The worry is that Ryanair don't know that there is a real problem with their own website and are losing both trust and money
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