managed to book a flight but can't get into manage my booking part of the site. Confirmation number is rejected as invalid, using dates and email does nothing as clicking go button starts throwing java script errors. Clearly Ryanair got the site from cheapest developers they could. After looking at the site code I find it hard to believe that it was allowed to go live. Save money elsewhere, Ryanair, not on developers! Your customers know they get what they pay for, you should know this too!
can you check-in passengers under 16 years old? if not, how do you check them in?any advise would be appreciated, flying out this friday, thanks
hiya i have conpleted the check in part, the next part is for seating, it wont allow me progress unless i click on seating you have to pay for, i just want the normal seating arranement we normally have which you dont pay extra for. any ideas
Web site says check in for return flight but when i try it wont let me
Trying to book flights to Limoges for summer. New web site is * .f irstly it seems to want everyone to fly from Leeds Bradford, I want Liverpool, secondly it won't allow me to put in the date beyond March!! FFS get it sorted will you, going to look elsewhere.
Guest : Thank you so much for this advice. It worked. Been trying for 3 days to check in online. Did webchat 3 times. Why don't they just advise us to go to the legacy site using google chrome. Would have saved a lot of trouble Guest : try using this site to check in a print boarding passes legacy.ryanair.com/, It worked for me on my laptop after many problems on the current site. Thanks! this also worked for me!
Just used the Ryanair website and wasn't able to book my flight. Said there were no flights from Stansted to Krakow. Going to book elsewhere.
Have been trying to print my boarding pass as i am flying in 30 days, I have bought a seat but can NOT get my boarding pass even though it is informing me i have 30 days before i fly. I have had lots of problems with Ryanair's new website on my PC & my mobile app. they should have ironed out the problems by now as the new site has been up & running for a few months now, the company Ryanair contracted to set this new site up need to get their act together. Wouldn't surprise me if Ryanair have lost money due to clients not wanting to use or navigate this new site.
Hi, I understand that there is a online boarding pass using the ryanair app. However, I can't seem to access it on the app. Is it normal to not have the online boarding pass on the app? How do I get the online boarding pass? Do I have to print the boarding pass?
Site is not active cant connect on any browser to check in and print boarding passes
Hi, I booked my flights, but I forgot to put the name of the company on the invoice, how can I do that now? thanks
Thank you so much for this advice. It worked. Been trying for 3 days to check in online. Did webchat 3 times. Why don't they just advise us to go to the legacy site using google chrome. Would have saved a lot of trouble Guest : try using this site to check in a print boarding passes legacy.ryanair.com/, It worked for me on my laptop after many problems on the current site.
I am a regular client. It's impossible to book online. Have been trying for some time now? Very annoying and * of time. firstname.lastname@example.org, email@example.com
Trying this evening for the past 2 hours to check in but will not let me? Flight FR3701 firstname.lastname@example.org
Trying this evening for the past 2 hours to check in but will not let me? Flight FR3701 email@example.com
YES - the legacy site appears to work ok: legacy.ryanair.com/ thanks
try using this site to check in a print boarding passes legacy.ryanair.com/, It worked for me on my laptop after many problems on the current site.
I have been trying to check in online and print boarding passes. I've tried IE and Edge and neither work. Allows me to log in but then jumps to homepage. Spent 20 minutes talking to rep with online chat going around in circles and refusing to acknowledge there is a problem. Useless
adams : booking flight with ryanair but they did not ask for passport details is that right adams : booking flight with ryanair but they did not ask for passport details is that right Only put passport details in when you check in to print your boarding passes, that's normal for Ryanair
I have just installed Firefox web browser on to my computer and the Ryanair site worked ok I have now successfully booked in on line and printed off my boarding pass. Obviously issues with internet explorer and the rayan air web site best to have more than one web browser on your computer I am the same person as the post below.
I have been trying to book in on line but the site keeps jumping to the wrong page for the last two days. Until now I had no issues with rayan air but I can't find an email address. I will think twice about flying with them again as I can't handle all this unnecessary stress. They should stet up a phone number when this happens as all it does is drive customers away.
can not check in today Been trying for hours What's wrong
Can't retrieve my booking as lost my email. Very annoying safari iPad
Check in online problem. works with GOOGLE CHROME
booking flight with ryanair but they did not ask for passport details is that right
GUYS Ryanair check in works using Google chrome only, not normal google, MSN or firefox, just tried it and it works with Google Chrome
Hello! I have seen this new format for the boarding pass, managed to check in onlinr some 5 days before the flight. I am flying on 29th January. I agree this new boarding pass layout is much better, - however there are lots of iT issues on their website Guest : Printed boarding passes ok on this new site. The new format for the printed boarding pass is much better. It's one A4 page which has 4 sections which you fold so that it ends up like a small book with boarding pass info on the front . I t is now almost the size of a mobile much better than before and it is just the right size to place inside your passport . Anybody else seen this new format yet. 22/1/16
website keeps crashing, been trying to check in for days, no response from online chat * COMPANY
Website has been down for days. Have had no choice but to book elsewhere. Shame as I think the underlying product is actually pretty strong and I actually wanted to fly Ryanair.
Does anyone knows 24/7 number for them to get this issue sorted?
trying to check in now....gets me through to the bit where ive ticked the flights i want to check in i then click continue but nothing happens at all....what a piece of * website
I cannot print my boarding paSS for two days now, am flying on saturday, can they charge for this at the airport.
You are not alone. The system is * . Even live chat has a waiting option of 5mins or more. How live is that??
Have been sitting well over 2 hours to print boarding pass for my next Ryanair flights! What is going on! Do they only want the money?
We travelled last week to Alicante in Jan 2016, firstly the web site told us 7 days to go, but we couldn't print boarding pass, because our flight left in the afternoon and it was still morning ...how pedantic can an organisation be?? So we waited until the allotted time and could we check in.. the web site kept kicking us off the check in page time and again, and again and again....we gave up after several days and used the app which downloaded a mobile boarding pass which is not accepted at the gate we still needed that piece of paper ........ When we joined the 'Other Q' with our bit of paper, lots of other passengers were complaining about the problem of checking in online, so we are not alone, simply put you just don't want this rubbish, the IT should work we have long endured the rudeness and plain stupidity that travellers are made to feel when travelling because they were cheap, however Thomson and Monarch are now just as competitive and offer a much superior travelling experience, Ryanair ignore at your peril.
I'm flying with new documents on my return flight and the Android app didn't have the option to upload any document numbers. I have a feeling I'll be charged on the airport presumably the first flight's document number registered to the return flight by default without the option to change it, no warning message what so ever as soon I ticked my name and pushed the check in button received the boarding pass. Ryanair is so proud of itself I'm disgusted they're making money of small mistakes like misspelled names, airport check ins, etc. I was once charged for credit card though paid by debit card, right amount was displayed all the way but it changed to the higher fee after the last step, took two months to refund my money and they asked bank statement to prove despite the card number clearly states what type of card it is. It's time to change to a fair player airline now even though it's more expensive I'm not happy to support these sneaky people any more I don't want to go on holiday with the stress to think about what's going to happen on the airport. Shame on Ryanair.
Pissed off. Every time I book with Ryan air there is an issue. I can't check in for my return flight until the weekend, which means I am going to have to find somewhere to print a ticket whilst on holiday. I would use the app but guess what that doesn't work it find my booking. * you Ryan air
I have checked in online, I go to print my boarding cards and there is no option at all to print them??? it states I MUST print them but then won't let me??? very annoyed, this new website is dreadful
Trying to check in today and keeps sending me right back to the start. Sort it out Ryanair.
I can't ever get Ryanair.com to load, the loading plane symbol justs goes round and round - all day if I let it. All other sites are ok,so it's not my laptop.
Printed boarding passes ok on this new site. The new format for the printed boarding pass is much better. It's one A4 page which has 4 sections which you fold so that it ends up like a small book with boarding pass info on the front . I t is now almost the size of a mobile much better than before and it is just the right size to place inside your passport . Anybody else seen this new format yet. 22/1/16
I cant check in online, they say they cant find my booking, althought i just got a reminding email from my booking. Work it out ryanair, please.
I was having issue checking in online. I tried several times and could not remember this issue before. I was unable to get passed a screen. I arrived late and was told I would be charged 100 pounds for the late check-in when they were the ones with website issues! Declined paying the 100 pounds and she sai there I nothing, and could do for me. Not too happy with this. I know I could have come earlier but thin didn't work o that way. I n see I was having th same issues as other people. They pretended that I didn't know or weren't aware of any issues. Nice Ryan air.
Why change from an easy working website to something so bloody frustratingly rubbish!!!!
I tried to book a flight today using windows 10. On Ryanair website its impossible to change number of bags. Wife then tried using my old computer and windows 7 and graphics for luggage comes up differently with a - ve bubble and +ve bubble to add or subtract bags. Can anyone advise on how to insert luggage please.
Must agree how awful the new site is, totally impossible to put in dates as ot jumps all over the place
telephone number please
Id just like to say the new website is * its so difficult to check dates to fly very slow whats the point of changing website if its a backward move, Im all for improving things but sadly youve got it wrong this time.
I have had the same experience and share your frustration
I have been trying for 2 days to check in online. Page just jumps through several pages then back to home page. I have messaged Ryanair but got no response