Airline and Airport Discussion Forum

Turkish Airlines

08 September 2025 Guest

Joanne : Hi, is all food and drink on Turkish airlines free or payable. We are travelling on connecting flights from Birmingham to Istanbul then onto Sri Lanka Thanks I didnt pay anything all free of charge

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Asiana Airlines

04 September 2025 GraysonPerry

Nice thanks for sharing

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Frontier Airlines

03 September 2025 Unitedairlinescustomerservices

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Southwest Airlines

01 September 2025 Adam01

What Is the Flight Change Policy for Southwest Airlines? On September 1, 2025, Southwest Airlines’ flight change policy permits fee-free changes for Wanna Get Away Plus, Anytime, and Business Select fares; Basic fares are non-changeable after 24 hours. Modify via southwest.com “My Trips,” the Southwest app, or by calling 831-298-4213.

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Mombasa Moi International Airport

29 August 2025 Guest Charles mwangi

Is there any parcel from the United States of America labeled with my name that has arrived there today

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Scoot

28 August 2025 Rajwant

Subject: Complaint regarding check-in experience on TR 17 from Perth to Singapore Dear Scoot Airline Customer Service Team, I am writing to complain about the poor service I experienced during check-in for flight TR 17 from Perth to Singapore on 28/08/2025 Despite arriving at the counter at 08:30, your staff refused to check-in my parents, citing that check-in had closed. This was unacceptable given that we still had 45 minutes before the scheduled departure time. Flight Details: - Flight Number: TR 17 - Reference Number: PD9K8A I would appreciate it if you could investigate this matter and provide a suitable response. Sincerely, Rajwant Kaur I hope this helps! Let me know if you need any further assistance.

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AirAsia

27 August 2025 Guest

DO NOT FLY AIRASIA !! THEY ARE NOT A GOOD AIRLINE THEY WILL TAKE YOUR MONEY AND MAKE IT IMPOSSIBLE FOR YOU TO CONTACT THEM AND GET YOUR MONEY BACK IF YOU HAVE A PROBLEM. FLY SCOOT AIRLINES INSTEAD THEY ARE OWNED BY SINGAPORE AIRLINES, AND IF YOU DO HAVE ANY ISSUES YOU CAN SPEAK WITH A REAL PERSON. THEY ARE CHEAPER AND NEWER PLANES. THEY THINK THEY ARE SMART TURNING MY $798 AUSTRALIAN DOLLARS INTO 798 MALAY RINGGIT AND THEN MAKING IT IMPOSSIBLE TO USE THERE DOGGY VOUCHER, AS LONG AS AIR FILLS MY LUNGS I WILL NEVER GET ON ONE OF THERE PLANES.

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Envoy Air

27 August 2025 Guest

Booking, canceling, or changing an Envoy Air flight call 1-866-284-3022 for professional support with your travel needs. Live representatives are available to assist with reservations, cancellations, or itinerary updates, making sure every part of your travel experience is handled smoothly.

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Cebu Pacific Air

27 August 2025 Guest

📞 1-866-284-3022 – Call Cebu Pacific Air’s customer service to speak directly with a live agent for fast assistance. Whether you need to make a new booking, cancel a ticket, change your travel dates, or ask about flight schedules, their support team is available to guide you through the process and provide reliable help for all your travel-related inquiries.

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Malaysia Airlines

27 August 2025 Latasse

You are in Indonesia. Your wife fell ill and is almost recovered but needs assistance. You have a bit of excess baggage because when you bought your plane tickets, you didn't see that you were only allowed 10kg. You tried to contact Malaysia Airlines in France, but the phone number doesn't exist. You went to the head office in Paris, but there was no Malaysia Airlines office. In Indonesia, it's the same story. The numbers provided are not working, the forms to fill out are not the right ones. You can't reach anyone. Many numbers are given for Indonesia, but it's impossible to get hold of anyone. You don't expect anything from them anymore and don't plan to travel with them again.

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Ryanair

25 August 2025 John

I’m trying to find out if the Ryanair flights from Knock (Ireland West Airport) to Birmingham will continue to be met by airside bus transfers to the terminal involving climbing and descending several flights of stairs to get through the airport after the current works at the airport are completed. It is not a pleasurable experience especially for older passengers. Why can they not use air bridges like other airlines.

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Lufthansa

21 August 2025 amelia

Modalert is a popular medication used to treat excessive daytime sleepiness caused by conditions like narcolepsy, sleep apnea, and shift work sleep disorder. It promotes wakefulness, improves alertness, and enhances focus without causing jitteriness. Modalert helps users stay productive and mentally sharp throughout the day. Visit: smartfinil.net

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Asky Airlines

19 August 2025 beyondpace

nice

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Air Canada

16 August 2025 Guest

1-866-284-3022 – Speak With a Real Person at Your Airline Tired of going in circles with automated phone menus or struggling to get a reply through online chat? When you need immediate travel help, the best option is to talk to a live airline representative. By calling 1-866-284-3022, U.S. travelers can connect directly with a human agent who can resolve booking and flight issues quickly. ✅ Here’s What You Can Get Assistance With: Booking a new ticket or modifying an existing reservation Changing travel dates or canceling flights due to schedule conflicts Correcting passenger details or fixing spelling errors on tickets Adding infants, children, or additional passengers to your trip Seat upgrades, preferred seating, and special requests Baggage concerns, including delayed, missing, or excess luggage Instead of wasting valuable time navigating complicated systems, this line allows you to speak directly with someone who understands your travel situation. Whether it’s a simple change or an urgent issue right before departure, calling 1-866-284-3022 gives you fast, reliable support when you need it most.

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British Airways

15 August 2025 Guest

Im booked on a flight to vancouver 16.09. Currently 2x economy seat. Previously have looked at the upgrade options and these were not justified at over £800 each for just a few inches of legroom. However have just seen sight of a 'time limited offer' of business class one way at £900 each. Still a lot of money but of course a good upgrade. Is it wise to hang fire a day or two to see if it gets cheaper or is that the best it will get and may I loose out by not grabbing this 'bargain'?

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Jeju Air

11 August 2025 Guest

Hello, I'm a travel agent, I just want to know how's the procedure to do a name correction on the flight ticket. Thank you

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Vueling Airlines

05 August 2025 Sieg

Veiling: s it possible to combiné 2 buyed luguages of 20 kg into 1 of 32 kg?

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SunExpress

13 July 2025 Reshad07

Money grabbing, I'll avoid now

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Hurghada International Airport

13 July 2025 Maggie

Please can you advise how I can check in Hurghada Airport lost and found. I flew from there recently and my watch was left in the tray going through security? Many thanks in advance Maggie

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AJet

12 July 2025 Lahcen

Bullshit airlines, never again... delays and cancelations without expectations

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Malindo Air

09 July 2025 Guest

Error occurred while changing your flight. Please try again later. IS THERE A SOLUTION TO THIS??? My flight flies in a couple of hours really need to change this as visa hasn’t arrived.

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Arkia Israeli Airlines

07 July 2025 Dovy Brazil

Who do I contact regarding Arkia airlines losing my luggage?

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EasyJet

04 July 2025 Nazir Merali

Can I carry disposable razor in my hand luggage

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Wizz Air

04 July 2025 Win

Wizz Airways is piss.. hereafter renamed as piss Airways. I booked ticket thought bravoflight website.. I have got a email ypu have do online checkin. I was trying to do online checkin 2:30 min before. I got msg, I have to checkin 3 hours before on piss website. Then went to boarding pass Machines and got a msg I gave pay 560 Norwegians kroner. Then I went to checkin country.. She told I have 560 kroner to get boarding pass. If this Airlines trying make cheap money.. I wondering about flight matianace..today I taking flight from stavanger to kkrakow.date 04.07.2025

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Singapore Airlines

04 July 2025 Guest

For what it's worth. My wife and I (in our 60's) travelled from the UK back to Australia via Singapore on the 22 April 2025 on flight SQ317. After our first meal of a chicken dish we both shortly afterwards (an hour approx.) became terribly ill. Stomach pains, diarrhea, lethargy. I was lying on the floor at Changi Airport in a fetal position, in pain, waiting for our connection to Australia. Upon arrival back in Australia we both spend the next 5 days laid up in bed rushing to the toilet. We were both unable to hold any food or drinks in our stomach as it immediately caused us to rush to the toilet. I made a slight recovery to look after my wife by struggling to get her to doctors appointments. After stool sample testing it was confirmed as Salmonella poisoning. As I'm struggling to care for my wife I noticed pains in my right leg. Classic symptoms of Deep vein thrombosis (DVT). As a direct result of a long flight, lack of movement, and prolonged layup in bed, on the 15 May I black out from lack of oxygen and am rushed to Emergency. I have clots now clogging up my lungs. A pulmonary embolism. I'm lucky to survive the near death experience. My wife and I don't smoke, are not overweight, and take care of ourselves. On the 13 June my wife is admitted to hospital with continual severe diarrhea (7 weeks after getting sick with this Salmonella poisoning). She went in shortly after I was released. Amazing. She spent a week in hospital and underwent a colonoscopy. It's been 11 weeks now since that fateful flight and we are still far from been 100% better. Both our bodies are slowly trying to recover from the miserable food poisoning. This has been a terrible experience and I felt the need to share.

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Jet2.com

27 June 2025 Guest

Want to add travel agent booked holiday to Jet2 app but it won’t let me Guest : app won't let me add bookings (lead passenger)...says contact travel agent...but my spouse has been able to add them.

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Allegiant Air

26 June 2025 Guest1010

Re: bar code cut off at bottom of boarding pass in Allegiant app. Try going to your display settings and reducing your font size to middle or smaller. Worked for me. Good luck.

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Flair Airlines

26 June 2025 Guest

I have mix feelings about this airlines. First of all I felt like I was being treated like a number instead of a passenger. I can see people thus airlines hires are thise who are willing to work less tgan minimal wage and don't really care about there rights are being exploited. They look miserable right from the start at the check in counters. The only motivation they have is when they catch your bags can not fit into the metal frames. Be expected you will he treated way differently because we chose to pay less. I felt I was constantly being monitored by the airlines staff. They can choose to pick on you for little small things even you think you have met there rules. I would rather choose the main line airlines to get my dignity back.

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Azores Airlines

23 June 2025 Guest

Waiting until 2:30 a.m. at JFK, for a determination as to the status of a mechanical malfunction that has caused repeated delays since 8:15 last night. Was supposed to be going to Ponte Delgada and a connection flight to Terceira. This however is not the whole story. There are passengers here that were told the same story the previous day. In effect, the aircraft in question has not had the mechanical issue resolved for two days. Passengers, and those that are here for the second day in particular, are cynical of the outcome. This is not novel, for unfortunately this is not an isolated event. In fact, there is a pattern that's been recorded on different platforms. Sad picture of an airline that used to be so esteemed by the immigrant community.

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United Airlines

21 June 2025 Guest

Why is it ok to board a flight? Sit at the gate? And the app shows you are on time.... when the pilot clearly states you are 40 min delayed????

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T'way Air

19 June 2025 Guest

Hello My Flight from Tokyo to Seoul ON 18/04/25 was delayed 4h 05m. We should get a compensation. Still waiting 2 month and nothing.

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Qatar Airways

12 June 2025 Guest

@qatarairways Can you please explain how a “flexible” ticket purchased with money + Avios becomes unusable? Award seats are available for new bookings in July, but not for rebooking—and I’ve been told the first available rebooking is in 6 months. Why was this never disclosed before purchase?

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Aer Lingus

12 June 2025 Guest

Has anyone ever had are Lingus weigh their carry on luggage

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American Airlines

06 June 2025 Guest

American Airlines now has a new boarding order. First class boards before Executive Platinum members. Previously they boarded together. This new policy rewards people that might be occasional or one-time flyers over people who are loyal frequent flyers. Not good and why? The previous process worked fine.

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VivaAerobus

04 June 2025 Guest

I paid extra for online check in and carry on luggage and yet I can't check in online 24 hours before. Their phone number doesnt work either

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Silver Airways

02 June 2025 Guest

I hate this airline so much. this airline need to be illegal in the United States.

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Philippine Airlines

30 May 2025 Guest

My flight ETD is 0840 I was at check in counter at around 0615 the attendant told me that they were over book and possibly be rerouted to a six hours travel from home, is there any justice, your over booking is not my concern you have to give justice for our hard earn money

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Air Arabia

27 May 2025 Guest

Guest : Guest : Guest : I don't have surname then what I fill in place of surname because it is mandatory6KD5zM

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VietJet Air

21 April 2025 Iryna Denisova

Incompetent company, 2 times there was a reservation and 2 times there were problems, left a negative aftertaste and the impression that in Vietnam tourists are not respected and are taken for suckers

 

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Eurowings

18 April 2025 ali osman uzun

Dear Eurowings Customer Service, I am writing to formally file a complaint regarding a very unpleasant and unfair experience we had during our recent flight with your airline. We chose Eurowings because the travel process appeared simple and affordable. Unfortunately, in reality, we experienced what felt like an intentional attempt to generate extra income through hidden costs—at the passengers' expense. The incident took place on our return flight from Germany. While we were lining up to board, one of your staff members immediately pulled us aside and asked which boarding group we were in. We said Group 3, and she informed us that our cabin baggage needed to be checked for size. Of course, we had already measured our bags at home and were certain they complied with your guidelines. However, she did not measure the bags at all. Instead, she immediately began filling out a form for a fine and told us that the bag was too large and that we could only take it on board if we paid ˆ60. We were confused, as no actual measurement had taken place. We tried to explain that there had been no issue with the same bag on our outbound flight, but she refused to listen and just raised her voice, repeatedly insisting that only a wallet, travel documents, or a laptop were allowed. Eventually, when we asked her to show us the permitted size, she pointed to a metal frame. I then placed my bag into the frame myself, and it fit easily without any force. At that point, she had no further argument and reluctantly let us continue. Unfortunately, several other passengers were not as lucky. We saw people being fined even though their bags were visibly smaller than mine. It seemed that this tactic was applied deliberately just before boarding, when passengers are under time pressure and less likely to argue. This procedure felt like a systematic abuse rather than proper policy enforcement. We are deeply disappointed and strongly reject this kind of treatment. We kindly ask you to investigate the situation and inform us how you plan to make up for the incident. Please confirm that this complaint has been formally registered, and I look forward to your response. Sincerely,

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Pegasus Airlines

18 April 2025 Guest

Pegasus is the worst airline! Same thing hapoened with me but with a direct flight and its been lose for 40 days with barely any responses. They told me to go pick it up in munich, i paid for the foights to find out it was nit there! U file at ECC or get a lawyer. I read on reddit that theyre stealing customer’s suitcases!! Nightmare!!!

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Sichuan Airlines

13 April 2025 Imran bin samsi

Please Luggage free cek in how Many kilo. Tq

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Airbus A320

04 April 2025 Gemunu

Hi, I am a A320 pilot

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Spirit Airlines

01 April 2025 Luanne

Will a underseat 15 in london fog suitcase 2 wheeled pass for personal bag?

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Air Busan

26 March 2025 Guest

Maria Aranchiy : I have the same problem as many with air Busan. I got the receipt from my ticket Busan-Osaka but didnt get any e ticket,no reservation number. What can I do? My email mariaa111@mail.ru

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Cathay Pacific

24 March 2025 Guest

Hi, I found an interesting flight from Cathay Pacific, with only 90 minutes overlay in Hong Kong. Can I trust the airline so I won't miss the second flight? Anyone who wants to share their experiences, please?

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Emirates

22 March 2025 oumar

is it possible for a foreigner to do an internship?

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WestJet Airlines

14 March 2025 Ian

I had booked a ticket in December 2024 to SanFran from Cgy for a return flight in late May and had to cancel. The total ticket price was $477.00 for an 'Econofare' ticket. The agent said that there is a $105 cancellation fee with that ticket class. A little steep, but fair enough. Upon cancelling and putting my refund only into Westjet dollars (not given back to me), I noticed that the cancellation fee was $105 EACH WAY!!! For a $477.00 ticket (Economy, not the cheapest fare), I barely got half my money refunded.....to Westjet Dollars! A total rip off. Onex/ greedy Gerry Swartz has wrecked this one fine airline. I will do my best (like many others I know in the west), to avoid flying Westjet in the future. Problem is, Air Canada and Westjet somehow got away with dividing Canada up -> AC in the east, Westjet in the west. How the competition bureau doesn't look into this amazes me. We need the Conservative's in power in Ottawa and to 'open the skies up' to competition.

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BoA - Boliviana de Aviacion

12 March 2025 Guest

Good morning, we would like to book flight directly on your web site but it is down since saturday. To be more precise, we can access the webside but once we set origin/destination/dates we receive a message of error. when will the problem be solved? thanks

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LATAM Airlines

10 March 2025 Lou R

I flew LA 800 from Sydney Australia to Auckland Queenstown today. I’ve flown a lot and I was shocked to see something I’ve never seen before. When I looked out the window, in row 20, just above the wing, I saw masking tape plastered all over the upper wing surface. What the hell was that? See attached images. Does anybody from the airline, or any flight engineers have any ideas about this? Thanks

   

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