Airline and Airport Discussion Forum

Jeju Air

11 August 2025 Guest

Hello, I'm a travel agent, I just want to know how's the procedure to do a name correction on the flight ticket. Thank you

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AirAsia

08 August 2025 Ryan

Hi you guys .. I'm extremely mad and I'm doing that revenge right now. This year May I was reserving 2 tickets to South Korea. And I did that cancellation refund I think on June. I sent many emails about 10 to like Air Asia contact email address. I went to that customer support page BO and AI but that computerized directed me to agents. I don't understand. And one person from one of the Air Asia department was replying and please contact support. I was telling him whole situation and crying for help. No reply. I lost 3000+ Ringgit. And my flight on 1 August just over and I didn't receive any response from this company.

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Vueling Airlines

05 August 2025 Sieg

Veiling: s it possible to combiné 2 buyed luguages of 20 kg into 1 of 32 kg?

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Envoy Air

02 August 2025 Guest

This maintenance guys is sucks flying here at Watertown to PHL and found out the plane was low on oil so what is this maintenance aircraft mechanic doing???? That is crazy I hope ya'll can QA QC your maintenance here at Watertown New York! Lot of passenger flight got delayed because of complacency of your maintenance

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Mombasa Moi International Airport

27 July 2025 Virginia

I received a call this morning that my parcel has arrived at moi international airport,clearance fee of 11000 was needed so it can be delivered to Nakuru.Is that true Mukombe Godfrey : I received a message from John wamukota that my percel has arrived at the moi international airport is true

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Ryanair

16 July 2025 Shadi Biglari Forotan

Hi, i’m flying tomorrow to Malta from Brussel Charleroi. I already checked in for me and my partner (Ralph Sanchez Pineda) we didn’t choose our seats, i’m seated on 11D and he is seated on 29A. Is it possible to change his seat a little bit closer to me? Because i can’t seem to do it on the website. And also what seats are still available next to me? Sincerely Shadi

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SunExpress

13 July 2025 Reshad07

Money grabbing, I'll avoid now

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Hurghada International Airport

13 July 2025 Maggie

Please can you advise how I can check in Hurghada Airport lost and found. I flew from there recently and my watch was left in the tray going through security? Many thanks in advance Maggie

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AJet

12 July 2025 Lahcen

Bullshit airlines, never again... delays and cancelations without expectations

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Malindo Air

09 July 2025 Guest

Error occurred while changing your flight. Please try again later. IS THERE A SOLUTION TO THIS??? My flight flies in a couple of hours really need to change this as visa hasn’t arrived.

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Arkia Israeli Airlines

07 July 2025 Dovy Brazil

Who do I contact regarding Arkia airlines losing my luggage?

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Malaysia Airlines

06 July 2025 Jay Sin Chan

It kept showing error EC007 please help with my account

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EasyJet

04 July 2025 Nazir Merali

Can I carry disposable razor in my hand luggage

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Wizz Air

04 July 2025 Win

Wizz Airways is piss.. hereafter renamed as piss Airways. I booked ticket thought bravoflight website.. I have got a email ypu have do online checkin. I was trying to do online checkin 2:30 min before. I got msg, I have to checkin 3 hours before on piss website. Then went to boarding pass Machines and got a msg I gave pay 560 Norwegians kroner. Then I went to checkin country.. She told I have 560 kroner to get boarding pass. If this Airlines trying make cheap money.. I wondering about flight matianace..today I taking flight from stavanger to kkrakow.date 04.07.2025

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Singapore Airlines

04 July 2025 Guest

For what it's worth. My wife and I (in our 60's) travelled from the UK back to Australia via Singapore on the 22 April 2025 on flight SQ317. After our first meal of a chicken dish we both shortly afterwards (an hour approx.) became terribly ill. Stomach pains, diarrhea, lethargy. I was lying on the floor at Changi Airport in a fetal position, in pain, waiting for our connection to Australia. Upon arrival back in Australia we both spend the next 5 days laid up in bed rushing to the toilet. We were both unable to hold any food or drinks in our stomach as it immediately caused us to rush to the toilet. I made a slight recovery to look after my wife by struggling to get her to doctors appointments. After stool sample testing it was confirmed as Salmonella poisoning. As I'm struggling to care for my wife I noticed pains in my right leg. Classic symptoms of Deep vein thrombosis (DVT). As a direct result of a long flight, lack of movement, and prolonged layup in bed, on the 15 May I black out from lack of oxygen and am rushed to Emergency. I have clots now clogging up my lungs. A pulmonary embolism. I'm lucky to survive the near death experience. My wife and I don't smoke, are not overweight, and take care of ourselves. On the 13 June my wife is admitted to hospital with continual severe diarrhea (7 weeks after getting sick with this Salmonella poisoning). She went in shortly after I was released. Amazing. She spent a week in hospital and underwent a colonoscopy. It's been 11 weeks now since that fateful flight and we are still far from been 100% better. Both our bodies are slowly trying to recover from the miserable food poisoning. This has been a terrible experience and I felt the need to share.

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Frontier Airlines

30 June 2025 Kirsten Chance

We had a Death in the family That is why I canceled our flight for this coming Thursday July 3, to go to Los Angeles. Is there any way that I could all the money that I paid for both the flights from Philadelphia to Los Angeles.

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Jet2.com

27 June 2025 Guest

Want to add travel agent booked holiday to Jet2 app but it won’t let me Guest : app won't let me add bookings (lead passenger)...says contact travel agent...but my spouse has been able to add them.

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Allegiant Air

26 June 2025 Guest1010

Re: bar code cut off at bottom of boarding pass in Allegiant app. Try going to your display settings and reducing your font size to middle or smaller. Worked for me. Good luck.

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Flair Airlines

26 June 2025 Guest

I have mix feelings about this airlines. First of all I felt like I was being treated like a number instead of a passenger. I can see people thus airlines hires are thise who are willing to work less tgan minimal wage and don't really care about there rights are being exploited. They look miserable right from the start at the check in counters. The only motivation they have is when they catch your bags can not fit into the metal frames. Be expected you will he treated way differently because we chose to pay less. I felt I was constantly being monitored by the airlines staff. They can choose to pick on you for little small things even you think you have met there rules. I would rather choose the main line airlines to get my dignity back.

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Turkish Airlines

24 June 2025 Joanne

Hi, is all food and drink on Turkish airlines free or payable. We are travelling on connecting flights from Birmingham to Istanbul then onto Sri Lanka Thanks

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Azores Airlines

23 June 2025 Guest

Waiting until 2:30 a.m. at JFK, for a determination as to the status of a mechanical malfunction that has caused repeated delays since 8:15 last night. Was supposed to be going to Ponte Delgada and a connection flight to Terceira. This however is not the whole story. There are passengers here that were told the same story the previous day. In effect, the aircraft in question has not had the mechanical issue resolved for two days. Passengers, and those that are here for the second day in particular, are cynical of the outcome. This is not novel, for unfortunately this is not an isolated event. In fact, there is a pattern that's been recorded on different platforms. Sad picture of an airline that used to be so esteemed by the immigrant community.

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United Airlines

21 June 2025 Guest

Why is it ok to board a flight? Sit at the gate? And the app shows you are on time.... when the pilot clearly states you are 40 min delayed????

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T'way Air

19 June 2025 Guest

Hello My Flight from Tokyo to Seoul ON 18/04/25 was delayed 4h 05m. We should get a compensation. Still waiting 2 month and nothing.

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Qatar Airways

12 June 2025 Guest

@qatarairways Can you please explain how a “flexible” ticket purchased with money + Avios becomes unusable? Award seats are available for new bookings in July, but not for rebooking—and I’ve been told the first available rebooking is in 6 months. Why was this never disclosed before purchase?

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Aer Lingus

12 June 2025 Guest

Has anyone ever had are Lingus weigh their carry on luggage

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American Airlines

06 June 2025 Guest

American Airlines now has a new boarding order. First class boards before Executive Platinum members. Previously they boarded together. This new policy rewards people that might be occasional or one-time flyers over people who are loyal frequent flyers. Not good and why? The previous process worked fine.

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VivaAerobus

04 June 2025 Guest

I paid extra for online check in and carry on luggage and yet I can't check in online 24 hours before. Their phone number doesnt work either

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Silver Airways

02 June 2025 Guest

I hate this airline so much. this airline need to be illegal in the United States.

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Southwest Airlines

01 June 2025 Guest

I’m upset I flew southwest for the bags now you are charging on top of the high airline fee. You lost me. The other airlines airfare is cheaper so paying for bags isn’t such a hit to the pocket.

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Philippine Airlines

30 May 2025 Guest

My flight ETD is 0840 I was at check in counter at around 0615 the attendant told me that they were over book and possibly be rerouted to a six hours travel from home, is there any justice, your over booking is not my concern you have to give justice for our hard earn money

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Air Arabia

27 May 2025 Guest

Guest : Guest : Guest : I don't have surname then what I fill in place of surname because it is mandatory6KD5zM

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British Airways

26 April 2025 Guest

I have booked a holiday with BA have paid for extra baggage but cannot find how I can pay to bring it back from Barbados

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Lufthansa

26 April 2025 Guest

My mother was medically advised not to fly until after May 19, 2025. Despite providing Lufthansa with a doctor’s letter, they refused to offer any compassion or flexibility. Instead, they demanded full change fees plus a $299 charge for two passengers just to rebook, treating a medical emergency like a business opportunity. Very disappointed by Lufthansa’s complete lack of customer care. Has anyone else been treated this way?

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VietJet Air

21 April 2025 Iryna Denisova

Incompetent company, 2 times there was a reservation and 2 times there were problems, left a negative aftertaste and the impression that in Vietnam tourists are not respected and are taken for suckers

 

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Eurowings

18 April 2025 ali osman uzun

Dear Eurowings Customer Service, I am writing to formally file a complaint regarding a very unpleasant and unfair experience we had during our recent flight with your airline. We chose Eurowings because the travel process appeared simple and affordable. Unfortunately, in reality, we experienced what felt like an intentional attempt to generate extra income through hidden costs—at the passengers' expense. The incident took place on our return flight from Germany. While we were lining up to board, one of your staff members immediately pulled us aside and asked which boarding group we were in. We said Group 3, and she informed us that our cabin baggage needed to be checked for size. Of course, we had already measured our bags at home and were certain they complied with your guidelines. However, she did not measure the bags at all. Instead, she immediately began filling out a form for a fine and told us that the bag was too large and that we could only take it on board if we paid ˆ60. We were confused, as no actual measurement had taken place. We tried to explain that there had been no issue with the same bag on our outbound flight, but she refused to listen and just raised her voice, repeatedly insisting that only a wallet, travel documents, or a laptop were allowed. Eventually, when we asked her to show us the permitted size, she pointed to a metal frame. I then placed my bag into the frame myself, and it fit easily without any force. At that point, she had no further argument and reluctantly let us continue. Unfortunately, several other passengers were not as lucky. We saw people being fined even though their bags were visibly smaller than mine. It seemed that this tactic was applied deliberately just before boarding, when passengers are under time pressure and less likely to argue. This procedure felt like a systematic abuse rather than proper policy enforcement. We are deeply disappointed and strongly reject this kind of treatment. We kindly ask you to investigate the situation and inform us how you plan to make up for the incident. Please confirm that this complaint has been formally registered, and I look forward to your response. Sincerely,

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Pegasus Airlines

18 April 2025 Guest

Pegasus is the worst airline! Same thing hapoened with me but with a direct flight and its been lose for 40 days with barely any responses. They told me to go pick it up in munich, i paid for the foights to find out it was nit there! U file at ECC or get a lawyer. I read on reddit that theyre stealing customer’s suitcases!! Nightmare!!!

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Asiana Airlines

15 April 2025 Guest

Check in online

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Sichuan Airlines

13 April 2025 Imran bin samsi

Please Luggage free cek in how Many kilo. Tq

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Airbus A320

04 April 2025 Gemunu

Hi, I am a A320 pilot

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Spirit Airlines

01 April 2025 Luanne

Will a underseat 15 in london fog suitcase 2 wheeled pass for personal bag?

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Air Busan

26 March 2025 Guest

Maria Aranchiy : I have the same problem as many with air Busan. I got the receipt from my ticket Busan-Osaka but didnt get any e ticket,no reservation number. What can I do? My email mariaa111@mail.ru

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Cathay Pacific

24 March 2025 Guest

Hi, I found an interesting flight from Cathay Pacific, with only 90 minutes overlay in Hong Kong. Can I trust the airline so I won't miss the second flight? Anyone who wants to share their experiences, please?

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Emirates

22 March 2025 oumar

is it possible for a foreigner to do an internship?

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Cebu Pacific Air

21 March 2025 Guest

Guest : Did anyone here try booking a flight to Boracay using the CP Superpass voucher? I always check but always no available. Are they limiting the use of voucher in this specific destination?True, I sent a chat message and even email them complaining availability of CEB SUPER PASS flights. They sold a million and seldom you see available. There are few in and out of CEBU, otherwise none at all. Kind of embarrassing I fell am scammed as I bought 3 x10 passes

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WestJet Airlines

14 March 2025 Ian

I had booked a ticket in December 2024 to SanFran from Cgy for a return flight in late May and had to cancel. The total ticket price was $477.00 for an 'Econofare' ticket. The agent said that there is a $105 cancellation fee with that ticket class. A little steep, but fair enough. Upon cancelling and putting my refund only into Westjet dollars (not given back to me), I noticed that the cancellation fee was $105 EACH WAY!!! For a $477.00 ticket (Economy, not the cheapest fare), I barely got half my money refunded.....to Westjet Dollars! A total rip off. Onex/ greedy Gerry Swartz has wrecked this one fine airline. I will do my best (like many others I know in the west), to avoid flying Westjet in the future. Problem is, Air Canada and Westjet somehow got away with dividing Canada up -> AC in the east, Westjet in the west. How the competition bureau doesn't look into this amazes me. We need the Conservative's in power in Ottawa and to 'open the skies up' to competition.

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BoA - Boliviana de Aviacion

12 March 2025 Guest

Good morning, we would like to book flight directly on your web site but it is down since saturday. To be more precise, we can access the webside but once we set origin/destination/dates we receive a message of error. when will the problem be solved? thanks

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LATAM Airlines

10 March 2025 Lou R

I flew LA 800 from Sydney Australia to Auckland Queenstown today. I’ve flown a lot and I was shocked to see something I’ve never seen before. When I looked out the window, in row 20, just above the wing, I saw masking tape plastered all over the upper wing surface. What the hell was that? See attached images. Does anybody from the airline, or any flight engineers have any ideas about this? Thanks

   

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Air Cote d’Ivoire

08 March 2025 Nuhu kutan Dakum

I travelled with air cote d'Ivoire 16th February, 2025 from Abuja to Bamako via Abidjan. My luggage did not arrive. I filled an online complaint form with no reaponse.On my return leg on 19th February 2025, we had a long layover at Abidjan and decided to complain. My luggage was found there after about 2hours search. As i write this today, 7th March 2025, not a word from the airline. This action of the airline has caused me tremendous distress

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Avianca

07 March 2025 Dani

Just finish helping my mom to check in from her flight from Colombia back to the states, she needed a second suitcase and the airline charged her $845,000 COB $205 USD Dollars. Wow , talking about stealing from the customers. This airline is a shame.

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AirAsia Zest

26 February 2025 Guest

can i use baranggay id for airasia or sebu pacific? Guest : Guest : Hi. Can i use barangay id for domestic flight? That's the only id i have

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