Airline and Airport Discussion Forum

Frontier Airlines

20 January 2025 Mike

Horrible. I'd rather ride a horse or stay home then fly with them again.

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American Airlines

19 January 2025 Greg Lucas

Where am i supposed to put my personal item if there are no seats in front of me, i will also have a carry on to put in the over head ben.

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AirAsia

19 January 2025 Guest

how to update email address via OTP code when old email is no longer accessible therefore cannot retrieve OTP code?

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Aer Lingus

18 January 2025 John M.

Have always loved this airline and always felt I was “home” whenever I would board it from USA. Flight crew have always been good in my experience. However, their customer service, in recent years, is TERRIBLE! Spent near 7 months waiting for a refund that was owed because of their own doing. Almost no communication and I would surely still be waiting if I didn’t escalate it. But first, they even tried to refute it by claiming my flight switch was the result of something that it clearly was not! .( It was 100% due to the pilots strike last June.) Even then, got paid back to the exact penny. One would think they might throw in a flight voucher or something to combat credit card fees and major inconvenience. Not even an explanation or truly sincere apology. Very disappointing. Will be doing some serious consideration of whether I trust them for my future flights.

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Qatar Airways

18 January 2025 Guest

Hi I will travel jan.28 Budapest-Bangkok economy How much does it cost to rewrite a name? Thanks the help and answer

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Royal Air Maroc

18 January 2025 Guest

This is a very inhumane airline. Uncaring and in my opinion wicked! My husband needed a wheelchair, we registered online with KLM (our original flight which was cancelled). We confirmed at Düsseldorf that he would be assisted all the way to his destination. The ground staff at Casablanca refused him assistance even though he was in pain and couldn’t walk.

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United Airlines

17 January 2025 Guest

Si necesita ayuda con reembolsos para United Airlines, llame al número internacional 1-844-987-7036 (EE. UU.) o 52-800-953-0086 (España). Nuestro equipo de soporte lo guiará a través del proceso de reembolso y responderá todas sus preguntas relacionadas.

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Delta Air Lines

17 January 2025 Guest

Si necesita ayuda con reembolsos para United Airlines, llame al número internacional 1-844-987-7036 (EE. UU.) o 52-800-953-0086 (España). Nuestro equipo de soporte lo guiará a través del proceso de reembolso y responderá todas sus preguntas relacionadas.

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Wizz Air

16 January 2025 Francesca

Eindhoven rome from April 2025

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Cebu Pacific Air

16 January 2025 Guest

I cannot redeem mu ceb super pass because of birthday error.. even how many times I input my birthday it still asks me to input my birthday.

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Malaysia Airlines

15 January 2025 Guest

i want to claim my flysiswa, but it say error login haih

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Arik Air

15 January 2025 Shari

Guest : I booked for ticket online and paid through payment transfer and I have not received my ticket via email @moshobaljesheriff@gmail.com till now. I recommend contacting the customer support of the website where you booked your ticket to inquire about the status of your booking and ask them to resend your ticket to your email address.

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Caribbean Airlines

15 January 2025 Guest

Good morning. Today, Tuesday, January 14, on flight BW527 from Georgetown to Port of Spain departing at 12:40 PM, for me it has been the worst trip of my life. At the Airport, in (GEO/SYCJ) Georgetown Cheddi Jagan International Airport, the lady/agent working for Caribeean Airlines -she did not want to give me her name (looking at the counter there were three women, two on the left with the Caribbean airlines uniform, and one on the right, with a gray uniform different from the other ones, black race and robust and treated me with very bad manners. I am Joaquim Miquel Vila Morales, a citizen of the European Union, Spanish, and my seat was 19D on this flight. It turns out that when I went to check in, and having already done it online, she asked me what my departure would be after planning to spend 8 nights on vacation in the country of Trinidad and Tobago. I have answered that on January 22, 8 days after arriving, I have a flight with your company to Saint Lucia. This represents my onward ticket, justified departure from Trinidad and Tobago, as dictated by the airlines following international immigration instructions. My shock was when this woman, in charge of your check-in, went beyond her duties and stated that my onward ticket to Saint Lucia was of no use, and that I should have a return ticket to my country. To this lady who works for you - and very arrogant -, (unfortunately) in Guyana I have had to show through my emails all the flights and reservations until I get home being: -from Trinidad and Tobago: flight to Saint Lucia. -from Saint Lucia, ferry to Dominica. -from Dominica, ferry to Martinique. -from Martinique (which is already European soil) flight to Paris. And when I showed her my flight to Europe (Paris), she still had the nerve to ask me for the flight from Paris to Barcelona, ​​which luckily I also had purchased. It has been a moment of great tension. This worker has given me a very bad time, asking me for unusual things and abusing her position, acting as if she were an immigration police agent. Luckily I had all these flights and ferries to justify a return ticket, when, according to all the Caribeean Airlines workers with whom I have spoken since, both in Guyana and at the Port of Spain airport they agree with me. I only needed to show an onward ticket for departure from Trinidad and Tobago. And there is still more. This lady threatened me that there would be a fine of $4,000 if I did not continue to comply with her requirements. It was all very surreal. I hope they take severe measures with this person who treated me loudly and in a very bad manner, forcing me to show return trips when all I needed was an onward ticket, like I have to Saint Lucia. You cannot allow yourself to have staff who do not know the rules, who do not know their job, who do not know how to deal with a polite customer like me. It has been very outrageous. Finally just to say that I've been in over 150 countries in this planet taking over 1000 fligts. Today I had this issue by the first time. Hope you can solve it. It's also the first time I complaint on an Airline.

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Ryanair

14 January 2025 Liam Noah

I got cured miraculously from HPV Virus using herbs by Dr. Guba who sent me some herbal medicines and I used them as instructed within two weeks. After before i know i was healed totally, I visited my doctor for medical examination behold, I am negative. I introduced this great doctor to couple of infected friends who also tried the medication and they were cured as well . Please if you have this virus and you have tried so many things or have been deceived severally, here is your final solution for you send him an email via: Drgubahealingherbs@gmail.com or WhatsApp: +234 816 238 8034

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T'way Air

13 January 2025 Guest

Mark Iles : I want to get a refund for the flight I will not be taking from BCN to SGN via Seoul tonight 21/12/24 (booking ref CLVS33) and this is the only way I can see to contact Tway. It is impossible to call customer service because the number is in Korea and only speaks Korean, there is no phone number for their desk at Barcelona, and when I tried signing up for the app, I got asked for an ID number that, as you can see, I have not been given. Neither was I given any agency code to be able to change my booking on your website I don’t know if you got this all sorted but if you call the number it gives an option for English. A Korean person answered and I asked for English she had me hold, and transferred me to an English speaker.

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VietJet Air

11 January 2025 Bob H

Having paid for and reserved 3 seats, when we checked in, 2 had disappeared and we all had to sit apart. Don’t use this airline.

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British Airways

11 January 2025 Guest

So you pay a fortune for business class travel only to suffer random seating away from your spouse… then learn the only way to ensure a sensible seating arrangement is to pay more for seat selection… is this not just unreasonable ???? It’s like flying an economy airline, and so much for the heathrow club lounge which is rubbish no

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Vueling Airlines

08 January 2025 Kelvin harknett

When will you announce flights in April/May valencia to Gatwick

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EasyJet

06 January 2025 Guest

Vexed : Had a return flight yesterday that got cancelled by easyjet,amsterdam to bristol,basically they had no return flight until Wednesday,we took the return but they are onky accomodating us one night,we are at the hotel now,its nearly check out time and we have a 9 year old autistic child with us and they are not going to give us an extra 2 days until we fly home,basically they ha e left us stranded with a 9 year old,im in vexed mode and I want hunt down and chop up all the easyjet employees right now Same happened to us,we have 3 kids too,never booked with easyjet since

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Pegasus Airlines

05 January 2025 Danielle Doran

Hi my bag is lost from connection flight yesterday in madina.. please can someone help me I have nothing in Thailand and nobody is answering my calls. My baggage number is attached as image .

 

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Sichuan Airlines

04 January 2025 Guest

How do I select a seat in advance for a flight I have booked in May?

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Air Arabia

01 January 2025 Guest

I recently booked a round trip for my family of four from Tbilisi to Abu Dhabi, and due to a confusing interface, I mistakenly selected Sharjah as the return airport instead of Abu Dhabi. I realized the mistake immediately and corrected it within 9 minutes, but I was still charged a hefty modification fee. Despite contacting customer support twice and even escalating the issue to your management team, my request for a refund has been denied multiple times, citing company policy. This decision feels extremely unfair, especially for a new customer who corrected an honest mistake almost instantly. It’s disappointing that Air Arabia is unwilling to accommodate such a clear case of an unintentional error. This experience has left me questioning the fairness and customer care I expected from your airline. To other travelers: I strongly recommend choosing an airline with fairer policies and better customer care. Mistakes can happen to anyone, and it’s important to fly with an airline that values its customers and treats them with understanding and fairness.

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Allegiant Air

01 January 2025 Guest

Very frustrated. Allegiant cancelled my flight this morning just as I was getting ready to leave for the airport. Forget any type of customer service. Is the Paynuver legitimate? Does anyone know? I used it and hope they put the $200 into my account. As for me, I am stuck here to Friday night now and I am having anxiety that the flight then will actually leave.

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Silver Airways

22 December 2024 Guest

Do not fly!!! Lost my bag and cannot get ahold of a person! No reply when emailing customer service. I am out of my possessions and baggage fees!

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Ural Airlines

22 December 2024 Guest Alis

Hello, I apologize to the employees and the order that has been created, related to the "measurement" of the size of each small suitcase. The manufacturers know about the imposed norms and sizes and what we buy as suitcases is standardized! You don't need to break our suitcases into metal boxes. Realistically - I don't expect any reaction or solution to the issue. I will change you to another airline. Or in the simplest way, make the "cabin luggage" paid. Thanks

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Turkish Airlines

21 December 2024 Surkhay

Brendon : I would definitely recommend Turkish Airlines to families with children. The children kept their eyes on the in-flight entertainment system throughout the flight. There is also age-appropriate content and the flight ends without the children getting bored. As a parent, you can enjoy the flight without any difficulty. Avoid this airline as they don’t care even about the children traveling alone. They denied boarding without any explanation for my minor son flying alone from Vancouver to Baku via Istanbul returning home for holidays on 17.12.2024. For some technical reason they wete unable to print boarding pass. Result: no any kind of explanation, no help from airport TK personnel, no rebooking, no acommodation provided despite on the fact that being a minor he has no legal right to book the hotel. They just left my sone alone. Had to pay by myself for rebooking to the next flight after 48 hours, and resolve accommodation issues.

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Air Canada

20 December 2024 okdelta24@gmail.com

Hi everyone! I just found out that the flight ticket I purchased from Air Canada misspells my name. I tried utilizing the Air Canada website to fix the mistake online but was unable. Has anyone already experienced such a situation? How did you correct your airline reservation error? Do I also have to pay the Air Canada name change cost or submit any paperwork? I would be grateful for any suggestions or guidance you could provide me.

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Southwest Airlines

20 December 2024 okdelta24@gmail.com

Hello Everyone! I recently discovered that my name is misspelled on the airline ticket I bought from Southwest Airlines. I attempted to correct the error online using the Southwest Airlines website but could not do so. Has anyone already encountered such a circumstance? How did you fix the mistake on your airline reservation? Do I also need to submit paperwork or pay the Southwest name change fee? I would appreciate any advice or ideas you may share.

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Copa Airlines

19 December 2024 Aubrey Heinz

Recently, I was defrauded of $23,000 by infinity Forex investment scheme. My portfolio was completely wiped clean! I thought all hope was lost after contacting several recovery services. Then, I found out about Netguardnetwork through a friend who had a similar experience. I contacted them, and my entire portfolio was completely recovered within 2 days.. I can say with all confidence that these professionals are among the good ones out there. If you find yourself in a similar situation, I can’t recommend NetGuard Network enough. You can contact them through WhatsApp at: +1 (913) 218–6208, Email: support@netguardnetwork.com

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Mombasa Moi International Airport

13 December 2024 Awuor

I am informed that my parcel has arrived in kenya from California and they are asking for ksh15000 is it legit?

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Philippine Airlines

08 December 2024 Guest

PAL’s business processes, procedures, and IT systems (and probably also their IT security) is at best archaic, slow and extremely inefficient if not unproductive at times. Glad that there will be North America airlines stepping in soon with direct flights to the Philippines.

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WestJet Airlines

01 December 2024 Don Whiteford

Flight from Vancouver to Calgary was delayed because they had to change flight crews. No problem, all their customer service folks told all of us who had a connecting flight from Calgary to Cranbrook. They'll hold it for us at that end, they assured about a dozen of us. Well, that was a lie! When our flight landed in Calgary, we all raced to gate 53 to catch our Cranbrook flight, but they had closed the gate. Half an hour later, that plane is still on the tarmac, but all of us were bumped to the next flight, NINE HOURS LATER. West Jet, you suck!

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Emirates

27 November 2024 Guest

Hi, we will arrive/depart Dubai Terminal 3 with a layover if 3.5hrs. Looking to book Emirates Lounge and want to know the distance/time between gates AB or C to the Lounge. Thank you

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AJet

27 November 2024 Daniel Werner

Worst Airline I ever flew with. I will now sue you and book every ticket back from Mastercard for noncompliance. Your service team is so poor and sucks.

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VivaAerobus

23 November 2024 Guest

Viva aerobus website won't accept cvv code on canadian credit card, got all the way to the end but it won't process payment. Called customer service but it still didn't work. Called my bank and they said the card is good. Frustrating because competitors are way more expensive.

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Winair

18 November 2024 Karl jan

Worst airline ever!!

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Asky Airlines

12 November 2024 Guest

for reissue code for paneity is it CP ?

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Jet2.com

08 November 2024 Donna Hadley

Has anyone travelled with an I go electric wheelchair on jet 2? I am having difficulty filling in the form as I cannot see how the height goes below the limit even though the paperwork says it does. I don’t want any problems at the airport. Thank you Donna

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AlbaStar

04 November 2024 Guest

dreadful

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Malindo Air

04 November 2024 Guest

Guest : I did not received any booking confirmation/ itinerary from Malindo Air

 

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Flair Airlines

26 October 2024 Guest

Joke of a airline Stay away go with someone else

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AirAsia Zest

03 October 2024 Guest

WHAT IS THE TIN NO. OF AIRASIA PH?

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BoA - Boliviana de Aviacion

02 October 2024 Philip George

I have booked return tickets La Paz to Uyuni and Uyuni to La Paz through Kiwi.com for myself and my wife and am holding confirmation. However at the time of booking seat allocation was not available. I would like to reserve seats but am unable to do so. Kiwi.com has informed me that they cannnot extend this service to me and to contact the airline directly. What do I do?

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Scoot

26 September 2024 Guest72

I booked Scoot online months b4 my trip and realise 2 of my passenger name has special character eg John+Doe instead of John Doe. A few days b4 flight, I tried to resolve this issue via their marvie online chat. The CSO was prompt and requested info like passport screenshot and such. An email ltr was sent that the issue was resolved and an instruction for me to ownself edit the error. But when I went to the app under "Manage My Booking", nothing can be changed. So decided to use their whatsapp online support. This was worst, as the CSO said not only 2 of the passenger name was wrong as compared to the passport but all 4 of us has first name and last name compared to our passport. For the change CSO require we pay the full amt of ticket paid, minus add-on which is a shocked. I ignored and since it was late, decided to personally call a CSO to explained. Next day, able to call a CSO on the phone who required a few documents for verification and everything was done for free. So lesson learnt for me to be persistent. And if anyone have similar issue with Scoot, refer to their CSO as "name correction" instead "name change". And don't use their online CSO support, useless and misleafing! Just call direct to their CSO hotline number.

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Volaris

24 September 2024 Guest

website does not work for roundtrip

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Privilege Style

15 September 2024 Ben Grower

Don’t believe all you read about this airline.just completed trip to Athens (Wizzair) and it was perfectly acceptable. Very nice stewards.

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Airblue

09 September 2024 Guest

I want to cancel my ticket from Dubai to Islamabad of Airblue departure date. 15 oct 2024. please guide me

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Etihad Airways

08 September 2024 EtihadHelp

Bincy Varghese : worst experience my flight was delayed from kochi and abudhabi as well. my  baggage was also damaged. i informed baggage authority they just took photo... Food also not good worst experience in ethihaad. We are sorry to hear about your experience. Please fill up the baggage claims form on our website for further assistance. You may reach out to our social media support team or live chat team if you need any assistance. Thank you. *Zoe

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Dammam King Fahd International Airport

04 September 2024 Raneesh

killian : Jasimnizar : Can I carry 55" TV from dammam airport to India Yes, you can carry a 55" TV from Dammam airport to India, but you should check the airline's baggage policy for any size or weight restrictions.

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Jeju Air

03 September 2024 Guinevere

May I know why there is no flight shown after September ? Or you stop flight after September ? I would like to buy tickets from jeju to Hong Kong

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