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Airline and Airport Discussion Forum

Discussion of airlines and airports all over the world. You can share your flight and travel experiences, and discuss a specific airline, aircraft or airport, using the links on this page.

To take part in the discussion of the airline or airport, follow the links on this page or leave your messages on the pages of the corresponding airlines of the world, airports, airplanes.

Recently Discussed Airlines, Airports, Airplanes

EasyJet

08 May 2024 Guest
WHAT IS ESSENTIAL BUNDLE AND WHY DO i PAY EXTRA FOR IT
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Jet2.com

08 May 2024 killian
That sounds incredibly stressful! Here's what you can do: Fight the Charge: Don't accept their initial refusal. You weren't late, you have proof (2 hours of waiting). Request Compensation: In addition to the taxi fare, you can also request compensation for the inconvenience caused. and can ask for voucher for your next trip. Review and Complain: Leave a negative review on their website and platforms. Chargeback: If they continue to refuse, consider a chargeback with your credit card company.
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Iraqi Airways

07 May 2024 Guest
Worst airline ever
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Ryanair

05 May 2024 Guest
Deni from NZ : Good morning from NZ - I am trying to change my "reserved and paid for seats" on Ryanair to seats of equal value and the only information I get from FAQ and the 'bot is choose the "change seats' option - but there IS no change seats option on my booking front page. Do I need to go into 'Change Flights" to change my seats? I am scared to do this in case I lose my booking. Any help much appreciated. Thank you
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Spirit Airlines

05 May 2024 Guest Mark T
Spirit Status Qualifying Points (SQP) Update: good to see that after my post, 1 website mentioned that there is no rollover. But we basically understood you had to earn a certain number of SQP's before the end of current year to achieve Silver or Gold status through the end of the following year and if you didn't, you would have to start all over again in January. They still don't mention what happens when you earn ADDITIONAL SQP's when you DO achieve status well before the end of the current year. The additional SQP's vanish and don't roll over even though you do attain status until the end of the following year! You just don't get any credit for your extra spending. My update concerns WHEN the SQP's post to your account. I assumed it was at the time you spent the money on the flights, seats, etc. Again, no info online about it and I had to learn the hard way. All they mention is that you earn SQP's when you spend the money as stated above. I found that they post to your account AFTER YOUR FLIGHT, not after you purchase the flight. So if you're close to attaining status and it's near the end of the year, you better get flying or you're going to be disappointed when you were a few points away and they all disappeared, even when you had several upcoming flights booked and paid for! Finally, I learned that you don't earn SQP's on the tax portion of your flight even though it's part of the ticket price you paid.
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Wizz Air

03 May 2024 Steve
Hi, have booked 'carry on' bags with wizzair - booking page shows rucksack and small trolley bag as carry on items - but booking details show just rucksack? Can you take small trolly bag as carry on please??
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Dammam King Fahd International Airport

03 May 2024 Jasimnizar
Can I carry 50" TV from dammam airport to India
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AirAsia

01 May 2024 Guest
Hi have tried to book flights and I cannot pay via credit card. Only option to pay is by voucher sounds like those scammers asking for people to buy gift cards.
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Air India Express

30 April 2024 Sharon Rodrigues
Ground staff Dinesh at Chennai airport baggage claim was extremely helpful. Very polite friendly n courteous.
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American Airlines

30 April 2024 Diane D
I have been told to call into AA for my reservations. Usually there are no issues. However, I inquired about whether the cost of my refundable ticket had come down in price and was told that it did by the agent. I told the agent that I would only be interested in a credit back to my card if it was a refundable ticket and that I could keep the same seat assignment. The agent assured me that I would not lose my seat. The same agent instead issued a non refundable ticket and instead of issuing a credit to my credit card provided a credit for future travel. The call was recorded . AA really needs to go back to listen to my request to get this agent off the phone until they are trained properly. Consequently I had to spend almost one hour on the line with a supervisor. I am still on hold.
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Air Arabia

29 April 2024 Guest
agent akbar travel : passenger have no last name can we repeat given name in last name column
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United Airlines

29 April 2024 Guest
1-888-207-4784 got call from this number, is this united airlines customer service number?
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InterCaribbean Airways

29 April 2024 Stephen Rapicano
Even if your life depends on do not use this airline. Better to die a miserable, slow and painful death.
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Beechcraft 1900

29 April 2024 Guest
Beechcraft 1900D available for lease (ACMI lease), accepting at-risk countries including, South Sudan, Somalia, the Democratic Republic of the Congo, and more. Email: J.Kelly@afriflite.com
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Dornier 228

29 April 2024 Guest
Dornier 228 available for lease (ACMI lease), accepting at-risk countries including, South Sudan, Somalia, the Democratic Republic of the Congo, and more. Email: J.Kelly@afriflite.com
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BAe Jetstream 31/32

29 April 2024 Guest
Jetstream 32 available for lease (ACMI lease), accepting at-risk countries including, South Sudan, Somalia, the Democratic Republic of the Congo, and more. Email: J.Kelly@afriflite.com
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Fokker 50

29 April 2024 Guest
Fokker 50 available for lease (ACMI lease), accepting at-risk countries including, South Sudan, Somalia, the Democratic Republic of the Congo, and more. Email: J.Kelly@afriflite.com
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Malindo Air

28 April 2024 Guest
begin to suspect if malindo air is deliberately now allowing customers to change flights. i kept getting "Error occurred while changing your flight". we can never change flights!!!
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VietJet Air

27 April 2024 Guest
Why won't payment page recognise Queensland as the state . It says oops fill all required fields and you can see that the state has disappeared
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Allegiant Air

26 April 2024 Gary Eckhoff
Why am I getting this error message when I try to book a flight? Rate limited. Please wait and try again later."
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Arik Air

26 April 2024 Bukola
I booked a ticket for 7th May 2024, Lagos to Abuja,, payment was successful but didn't get the reference number, and not sent to my email. Surname is ADEGBINDIN
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Malaysia Airlines

26 April 2024 Guest
I cannot add my enrich code. The prompt message appear like this : A frequent flyer number provided is invalid. (119120)
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Mombasa Moi International Airport

23 April 2024 Guest John kamau Waweru
I was informed that My parcel landed on the airport by the company name, adricago logistics, should I pay for stamp Levy?or is this company really exist?or cartels.
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Qatar Airways

19 April 2024 Guest
Hi all, we're flying the first time with Qatar Airways and have booked the seats show in the pictures, has anybody booked these seats before? 16A and 16C seem to have a gap but the seat behind 17C is classed as extra legroom so I can only assume that 16A and 16C are actually together and there's no gap? I've also booked 22F and 22G and this is the same think, 22E is missing creating a gap but is there actually a gap or is this still a complete row of three? Doesn't make sense for them to have a single seat then two? If anyone can help it would be appreciated! :)
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AirAsia Zest

19 April 2024 Guest
what is tin format on booking details??
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Nesma Airlines

12 April 2024 Guest
Worst airlines ever delays
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Scoot

08 April 2024 Guest
I bought my filapine wife and children an airline ticket from manila to sydney and the reciept clearly stated that the fees and taxes were apart of manila terminal tax that had to be paid upon exiting the country and it was included in the entire flight payment so i called scoot to confirm that my wife and children didnt have to pay any airport tax and they confirmed that the airport tax was already including in the scoot booking under fees and taxes. So my wife arrived at the airport and went to the scoot check in counter and the scoot agent told her that she needed to go and pay the airport tax and my wife stated to them that we already paid it and even had the email from scoot stating that the tax had already been paid and then the agent said to my wife that you will not be able to board her flight unless she paid the airport tax at the Tieza office so she called me on facebook and told me what happened so i spoke to the tieza office on facebook messenger and they told me oh this is a different tax and she has to pay it otherwise she can not get on her flight and i explained to him that the tax had already been paid by scoot and had the email from scoot confirming this and we even showed hima screenshot but he said you need to pay it otherwise she can not board her flight so i told my wife to pay it and ill fllow it up with scoot later and i told her to take a screen shot of her reciept so i can keep her copy and has she went through immigration they asked to see the reciept for there travel tax and once they had it they didnt give it back but luckily we had a picture of it and then the immigration lt her through to the departure lounge. Has anyone else experienced this or is just only happened to us as now wife is to fearful to make a complaint in case they make her trouble when she comes back into the country
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Airblue

07 April 2024 Guest
Delay and delay
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Cebu Pacific Air

07 April 2024 Guest
Guest : Always say refresh and I keep refreshing.. session done.. I don't know what happened to your website Hi - same thing happened to me. Is your booking successful?
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WestJet Airlines

06 April 2024 Bill
Can you take a proper Size small carry on suitcase ...along with a back pack as carry ons .....West Jet ????
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Frontier Airlines

06 April 2024 James McKee
Guest : almost all seats are an additional cost carry on charge at the gate is $100 Checking in online only to find that they charge almost $50 for a f-ing CARRY ON bag! When I booked back in March I reserved seats that were side by side. At online check-in we were 10 rows apart! I had to pay additional fees to get side by side seats, then they wouldn'teven recline! We will NEVER fly this crap airline again.
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Lufthansa

04 April 2024 Andreas Z
Booked a flight with LH for my son and me. Due a mistake of LH they issued twice the ticket under my name. Called them one day before flight, they said they would change it at the LH desk at the airport. They couldnt and told me they would change the tickets for another flight wiithout expenses. This was a fraud. The charged me over 400ˆ for one tieckt wihich I did not accept and did not fly at the end. I asked for refund and they gave me 300ˆ out of total 750ˆ the charged me. Result: I missed my plane, I wrote 20 emails with "Customer" "care" (LH does not know both words BTW), and read 21 AI generated respoenses from LH. At the end I lost 400ˆ. NEVER AGAIN. I open a bottle of Moet when go into bankruptcy...hope soon!
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Garuda Indonesia Airways

03 April 2024 Guest
Hello, I would like to know which amount was the salary of an hostesse/ pramugari workng for garuda indonesia airways at year 1980 Thanks
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Privilege Style

03 April 2024 Guest
Should have already been in the air, yet the aircraft is not even at the airport. Thanks transavia, once again an amazing idea and great service from the company they chose to outsource to. 0 stars
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Delta Air Lines

02 April 2024 Dan
Below is the note I wrote to Delta on 1/19/24. They responded by saying because we did not pay a separate baggage fee (we used credit card benefits) they were not obligated to compensate us for delayed baggage. This seems crazy to me. Does anyone have any suggestions to receive some form of compensation? My wife and I arrived as scheduled shortly after midnight on flight #2940 on 1/14/24 at DTW, but our bags did not. We went to the Baggage Service Office and filed a report. We were given a hand written form with our claim number on it - DTWDL22378. (We later were informed the clerk wrote the tracking number incorrectly. It should have read DTWDL23378.) For the next 5 days, we kept checking wheresmysuitcase.com, and entering the reference number we were given. Each time, we received the message, “Oops, something went wrong. Please try again later.” However, when checking through the Delta app, we received the message, “The bag to be set up for delivery”. On 1/18 we saw a new message saying our bags were to be picked up at 5:00 pm and delivered by 11:00 pm and that our case was closed. We stayed home but no delivery. Finally, on 1/19, we decided our best chance at locating our 2 bags was to drive the 40 miles to the airport and see what we could learn. My wife went in while I waited out front. She dealt with a very unhappy employee who must be very overworked. Eventually, after all efforts to locate the bags at the airport were exhausted, we were able to get the name and phone number of the courier service. We called. No answer and the mailbox was full. After searching for an address, we opted to drive there. Finally, we met someone who was apologetic and helpful and he was able to locate our bags in their warehouse. Yay! He said they were very backed up and it might have taken an additional 2 or 3 days before they were able to deliver them. Ironically, we got a final text (inaccurate) on 1/25/24 saying our bags were just then dropped off! As a result of this debacle, I request compensation for 5 days at $50 a day for each bag (per your website), an additional $100 for the avoidance of additional days, plus mileage at $.67 x 80 miles for a total of $653.60. I am also requesting that both of our SkyMile accounts are credited 2500 points per your 20-minute Bag Guarantee.
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Philippine Airlines

25 March 2024 Guest
Sarah : Hyatus : A MESSAGE TO PHILIPINE AIRLINES.....A refund due to me was approved on 31May 2023 PAL CODE EIA2303357... I have been in contact via email and chats no less than 26 times to receive this money which is around $2000 owing without success. The same had happened to me. They owe me a refund for a flight they cancelled since Jul 2023. Countless communications via email and phone to no avail. They always say it is being processed. I wonder if there are many ppl affected by this airline and we can file a class suit. Are you in the US? Your company has so cleverly organised the structure to delay and get out of refund payments in every way possible and it is very evident to me now THAT YOUR REAL INTENTION IS NOT TO PAY OUT THE MONEY OWEING TO ME AND FURTHER NOT TO HONOUR YOUR OBLIGATIONS UNDER THE CONDITIONS OF MY ORIGINAL FLIGHT TICKET... IE. refund permitted with penalty of $90.. Every response to my requests for payment is followed by a reply self inflating your companies ego by stating how much you care for customer satisfaction and or how committed you are likewise being so sorry for the delay in paying the refund.. Unfortunately all of these instances still has not resulted in receipt of refund due no matter how committed you are to paying the refund you stated to me "expediately as possible" and or " you sent urgent message to refund team to have payment made within 2 days... The latest responce sent to me last month was... You have contacted the" bank to issue refund certificate without delay " What a nonsensentical statement to send me.. I Know that is just another one of your ploys to get out of your obligations to pay the refund due. Which now is entering 7 months since approval. My situation requiring this money has been given to you on so many instances I have lost count... It is without any doubt that you have ignored my circumstances and your greed for money far exceeds all legal and ethical company behaviour in respect of refund payments. So Philippine Airlines Please I ask.... NO PLEAD... with you again to do the right thing and forward this refund NOW without any more of your meaningless messages and self promoting your DECEPTIVE STATEMENTS of dedication to customers satisfaction because you you certainly do not have any of such to all of my requests for the refund. Even tho I am 86 years of age in decline health due to certain medical conditions BUT I AM STILL ABLE TO REALISE THAT WHAT YOU ARE DOING AND SAYING TO ME OVER ALL THIS TIME IS NOT INDICATIVE OF RESPONSIBLE CORPORATE BEHAVIOUR AND CONDUCT TO ITS CUSTOMERS PAST PRESENT AND FUTURE The same has happened to me. They owe me a refund for a flight they cancelled since Jul 2023. Countless communication via email and phone but to no avail. They always say it is being processed. I wonder if there are many ppl affected by this airline and we can file a class suit? Good day, This very thing happened to my wife and I..Right at the start of the phony pandemic..it tooks us 18 months..but we got every single penny back..was it easy..absolutely not..but I didn,t give up..it was our money ..not theirs!
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Emirates

24 March 2024 RM
I'm planning a trip from USA to South Africa and layover is in Dubai. The firearm app is asking for Firearm license number. What is this ?
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Etihad Airways

20 March 2024 EtihadHelp
Hussain : A family booked ticket with return used partially return one pak to modify date change in single pNR no? Hi there, you can split a family PNR and modify the booking in compliance with our standard fare rules by contacting our Contact Center or your travel agent. If your ticket was issued through a third party, please get in touch with your travel agent for assistance with your request. If you've booked directly with Etihad, please give a call to our Contact Centre. Thank you. *Ann
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Air Senegal

15 March 2024 Guest
One can only ask the question….if the level of customer service and reliability of their flights can be reflected against the competency of their pilots and and the airline’s overall safety and maintenance regime then I send a prayer to all those flying with Air Senegal. May God protect you!!
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Turkish Airlines

13 March 2024 Paul Woollastonevans
please get someone to contact me. your staff are now failing to answer my emails. reported damaged suitcase claim.
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Flair Airlines

13 March 2024 Guest
Flair Airlines will not let me create a password, so I can’t create an account.
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Blue Bird Airways

11 March 2024 Guest
Worst company around everything! Wouldn’t recommend !!
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British Airways

10 March 2024 Guest
Hello, I'm new to BA airlines and would like to know if they offer discount \ promotions. We are planning a trip from Canada to London this December and BA is far cheaper then Air Canada or West Jet (our airlines). Thanks
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Neos

10 March 2024 Pankaj
Owner of this airline is so idiot ..didnt knw how to talk wid costumer.. a man who have no sense ... I think uneducated person buy this airline .. ugly bad owner
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Flydubai

07 March 2024 Maithilee Borgaonkar
I want to register for this group because I work for Airlines & Aviaition industry
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Royal Air Maroc

03 March 2024 Guest
Guest : Royal Air Maroc are thieves, their staff in Casabkanca steal luggage. They stole my entire suitcase before Ramadan. Don't use that disgusting airline.couldn't agree more. All thefts. I wonder why are they still flying. They should be banned flying internationally
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VivaAerobus

24 February 2024 Haidee Turner
There is a problem with your website and it won’t let me book a ticket from Havana to Cancun. Please help
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Cotonou Cadjehoun Airport

18 February 2024 Adam
Hello I live in England I want to come to Benin in the summer holidays but I need visa. In England the embassy of Benin in London is no longer available so can I get a visa in entry of Benin or what should I do and if so how much would it cost for one traveller. Many thanks.
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T'way Air

16 February 2024 Guest
change seats
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