Guest : same problem as so many others, AirAsia website is having a real problem. I tried to book many times, even changed passwords for security reasons, but the end result is that the website goes back to this link booking.airasia.com/Payment/New and is totally stuck here. Wonder how long this one will take Guest : same problem as so many others, AirAsia website is having a real problem. I tried to book many times, even changed passwords for security reasons, but the end result is that the website goes back to this link booking.airasia.com/Payment/New and is totally stuck here. Wonder how long this one will take After two days Airasia website still has the same error on payment page, had to call to reserve ticket, and by now price almost double, dissatisfying to say the least
same problem as so many others, AirAsia website is having a real problem. I tried to book many times, even changed passwords for security reasons, but the end result is that the website goes back to this link booking.airasia.com/Payment/New and is totally stuck here. Wonder how long this one will take
Invalid payment method when trying to use credit card on both PC and mobile app.
I tried to book flights more than 40 times.. seriously headache ... couldn't make payment even i got sufficient amount in my account. Tried from mobile, pc and asked the otber state friend to book. Im fed up ...
BOOKING PROBLEMS: HOW I COULD FINALLY BOOK MY FLIGHT I tried million times to book my flight on Airasia website and it didn't work. I tried everything - really, everything. I got a message saying it was a problem with my credit card (what was not true). It only worked when I checked out as a MEMBER, not a guest. Hope it works for you too!
It is impossible to book a flight with this airline. Tried three different browsers. Always crashes, the security captcha is not readable, finally it worked but got no confirmation; when i tried again it said duplicate booking in the system. How can they be so unprofessional, unbelievable...
I am unable to do web check in, there is a message saying "General Error. Please Retry Again. Please proceed to the Check-In Counters for assistance if issues still persist". Tried this since morning. Guest : I am unable to do web check in, there is a message saying "General Error. Please Retry Again. Please proceed to the Check-In Counters for assistance if issues still persist". Tried this since morning.
i want to join yours airline as a trainee engineer because i have cleared my 4 modules from AST PERTH UK
hi, i can't seem to go into the flight selection booking page, it keeps saying I will be redirected back to the homepage because I cannot go back to the previous page, please help. thanks
I absolutely cannot get the credit card checkout to work. I have tried for the past 3 days with 3 different cards. The AirAsia site either gives no error message when I try to check out, or it says the card was declined, even after I go through my bank's online verification steps successfully. Very frustrating! Each of the cards I tried works on other websites and at ATMs in Thailand (and I have at least USD1,000+ on each card, far above the ticket price), and I even used one of these cards previously with AirAsia. I have tried in two different browsers. The JavaScript console gives no useful error messages. I tried disabling all browser extensions, using a VPN from the USA, using a private browsing session, everything. I like AirAsia and I'm a BIGpoints member, but this experience has been very frustrating. I will fly with NokAir because I just can't get the AirAsia checkout to work.
InProcessPaymentChanged : The payment to be validated has been changed by the client.
We've tried booking several times and every time we get to the payment page it comes up with errors. We've tried 7 times now and it's becoming frustrating!
Hi I just got my ticket paid already but then server has caught a bug, in the end i didn't get my itinerary and the money has been blocked, when will I get my ticket then? I booked the one at 12:40 PM this Sunday flying from Kuala Lumpur to Singapore
what is happening to the page?Checked the hotel and flight details was more than available now they are saying that there is no flight available on the page.
Guest : Can't purchase tickets for flights, worryingly I have submitted card details and then I just return to the same confirm your fair page. Same here - I have tried to pay about five times now without success!
Can't purchase tickets for flights, worryingly I have submitted card details and then I just return to the same confirm your fair page.
I'm trying modify my booking but it show that the server is having some issues.
good morning air asia. i am facing a problem that does not allow me to proceed with my bookings. i am unable to purchase my tickets. There is a same pop-up box that appears on my screen each time look for tickets. it says: 'You cannot return to the previous page. You will be redirected to our homepage now'. please help me
I want to book Airasia from Kuala Lumpur to Yangon. But I cannot access and always appear "Our Server has caught a Bug". I have no idea.
unable to book flights with air asia because it is impossible to complete the security captcha. crazy i cant give them my money i am now looking at going through thai airways having wasted my time with air asia
InProcessPaymentChanged : The payment to be validated has been changed by the client. what does it mean and How to solve this problem?
My problem also Guest : I am trying to book online but the payment center option doesn't show.
Air asia booking site>>> This keeps ?Redirecting me to Home page" so I cannot make a booking
Guest : tried five time but the activation link does not work. Unsuccessful account activation Oops! It seems that the activation link you clicked on has expired. Please register again and activate your account within 72 hours. can i contact airline via mail i´m from europe same problem here
What is wrong with the Airasia site?? I have wasted 2 hours trying to book flights and it's SO SLOW it keeps timing out before the booking is complete!!! Are they really that desperate to lose customers?!
When I signed up for Airasia big member, I received the link to activate my account. However, when I tried to activate the account within the next few minutes, the link showed me that it has already expired.
Can't believe that an airline so big has such a bad web page. Could not make a booking today so I did my booking at Tigerair. Be, bye Airasia forever!
"Oops! It seems that the activation link you clicked on has expired. Please register again and activate your account within 72 hours" I've been trying for SIX TIMES and every single time this msg appears. Where is the * helpline number?
When I signed up for Airasia big member, I received the link to activate my account. However, when I tried to activate the account within the next few minutes, the link showed me that it has already expired. How do I solve this?
Always stuck at the "Purchase" stage. When I click "Purchase", nothing happens. Tried many times, many days on many devices.
i booked m ticket with air asia last week but untill today i didnt recieve any ticket
Trying to book a simple one way trip for 3 days now. I've tried two different computers and both chrome & IE browsers on each. Always stuck at the "Purchase" stage. When I click "Purchase", nothing happens.
airasia website is F/U booked me on the same flight twice and charged me!! they need to sort their * out I will never book with them again.
I am unable to do web check in, there is a message saying "General Error. Please Retry Again. Please proceed to the Check-In Counters for assistance if issues still persist". Tried this since morning. Guest : I'm facing the same problem now that I couldn't get my boarding pass via email. Do you know the solution to this problem ? Thank you
Hi! I bought my flight tickets from Puerto Pricesa to Manila an another one from Manila to Denpasar the 3rd of December and I sent them to a wrong email adress. I would like to Know how can I recover them? I already paid them and I have my receip but I can get the flight tickets. Thank yo so much.
Unable to purchase ticket via Air Asia mobile app as I keep having this pop up thing saying ''the data couldn't be read because it isn't in the correct format'' when I want to proceed to the payment summary page.
Unable to book flights online Are they aware and working on it?
Hi there, I tried to book a ticket but received this message: Inpaymentprocesschanged: a payment to be verified has been changed by client. what does it mean? Thanks
Hello, my booking number is DDQSXP, i would like to check in my ticket,however it shows that i cannot check in due to balance due (since i just added 20kg of baggage), while i cannot find a page to pay it, because i buy my ticket as a guest and didnt use any account and cannot 'manage my booking'.
Facing issues with payment. Website gives error message for no reason at all.. Is there an overall issue currently with the website?
I book my flight. I paid the amount reflected and I received a confirmation email on itinerary. After a few days, I login to view my itinerary, to be my surprise, there is an outstanding payment. 2 weeks later, the staff advise me that there is NO ISSUE AT ALL. She even sent me a revised itinerary with no outstanding. 1 week later, I login again to view the itinerary I saw there is an outstanding payment again! Fly with AirAsia at your own risk. They don't deliver promise!
may i know what's wrong with airasia website ?? i can't continues book my flight and keep previous to homepage after clicking OK or [X] . Please check as soon as possible.
Dear AirAsia, I am now fllying with Jetstar. Hope you get the message when your sales decline. Cheers!
I tried to book with Air asia for two days ..as soon as i clicked on search a box appeared in middle of the screen telling me I've been redirected to homepage..where the same thing happens over and over and over again !!! The only way i could book was through web jet site...