AirAsia Discussion

12 February 2021 09:02:00 Guest

Web check in not working. I have flight in next 10 hours. What to do?

12 February 2021 05:02:00 Guest

Web Check in is not working. Any clarity on the issue.

12 February 2021 02:02:00 Guest

Web checkin not working , site is not uploading

12 February 2021 09:02:00 Guest

They are onw of the worst airine.. i have very bad experience on this bad airine.

12 February 2021 07:02:00 Guest

I can't see my credit account balance and just called AirAsia and I was told that I will no longer be able to see or use my credit account as it has expired. Iit is not even a year, very frustrating, I lost AU$2736

12 February 2021 07:02:00 Guest

Guest : KRISHNANUNNI M : Hi, I am having enough amount in my credit account which I had recieved through flight cancellation during Covid. Now when I tried to book ticket using credit account, to use credit account option is not visible. Only card payment option available.[/QOUTE Same for me also. Something unusual going on.

12 February 2021 07:02:00 Guest

Pavethira : Hi. I'm trying to check my credit balance but it not showing in my account. Looks like this could be a system issue or Air Asia have removed them. Have asked Ava online but did not get a correct answer.

12 February 2021 07:02:00 Guest

Pavethira : Hi. I'm trying to check my credit balance but it not showing in my account. I am having the same issue. I asked Ava who said she could check but then she could not. Is this a system issue or have they been wiped?

12 February 2021 06:02:00 Akramul Karim

Air Asia official website is not opening for bording pass. Can I get bording pss at the airport?

12 February 2021 05:02:00 Guest

Akramul Karim: AirAsia official website is not opening for bording pss. Can I get bording pss at airport?

 

12 February 2021 05:02:00 Pavethira

Hi. I'm trying to check my credit balance but it not showing in my account.

12 February 2021 05:02:00 Guest

My flight is at 9 30 AM tomorrow. I am not able to web check-in. Some clarity?

12 February 2021 04:02:00 Guest

Hi, my flight is at 19:45:00 today but am not able to do the web check in last 2 days. pls help

12 February 2021 01:02:00 Guest

I am also experiencing the same problem and after eventually chatting to a real person they continue to cite 'Technical problems'. It seems this is a systemic attempt to avoid applying credits to prop up this airline.

11 February 2021 08:02:00 Guest12

Looks like you cant book india flights with old credit account

11 February 2021 08:02:00 Guest

KRISHNANUNNI M : Hi, I am having enough amount in my credit account which I had recieved through flight cancellation during Covid. Now when I tried to book ticket using credit account, to use credit account option is not visible. Only card payment option available.

11 February 2021 06:02:00 Guest

Sorry should be 13.02.2021 Guest : My flight is on 13.01.2021 but I am unable to check in since yesterday. It is mandatory to check in nowadays. Your website or app is not working or loading. Please check and help. My aged parents are going to travel and I am worried.

11 February 2021 06:02:00 Guest

My flight is on 13.01.2021 but I am unable to check in since yesterday. It is mandatory to check in nowadays. Your website or app is not working or loading. Please check and help. My aged parents are going to travel and I am worried.

11 February 2021 04:02:00 rahul malik

I am trying to do web check in for Air Asia flight but after getting to payment page it gets unresponsive. Please confirm if we reach airport without doing web checkin (which is not mandatory), what would happen. Can airlines deny to get us boarded?

11 February 2021 09:02:00 Christi Revecca

I cannot access my credit account. Why?

11 February 2021 08:02:00 Guest

Guest : Hari : Anagha : KRISHNANUNNI M : Hi, I am having enough amount in my credit account which I had recieved through flight cancellation during Covid. Now when I tried to book ticket using credit account, to use credit account option is not visible. Only card payment option available. I'm facing the same issue same issue same issue

11 February 2021 07:02:00 Guest

Wrb check in portal not loadin , kindly help please and also customer support is not picking up our calls.

11 February 2021 06:02:00 Guest

Web check in portal not loading at all

11 February 2021 06:02:00 Guest

Guest : My airasia credit is not reflecting Same to my account. Even my past bookings are not there anymore.

11 February 2021 06:02:00 Guest

i m trying to web check in but not proceed

10 February 2021 12:02:00 Guest

Trying since 3 days Air Asia Web check in is not working on web and app

10 February 2021 08:02:00 Guest

My airasia credit is not reflecting

10 February 2021 05:02:00 Abhinav

I am unable to check-in for my airasia flight. The web portal doesn't load the page at all.

09 February 2021 08:02:00 Guest

Web check-in portal is not working since last so many days.

09 February 2021 03:02:00 Guest

Hari : Anagha : KRISHNANUNNI M : Hi, I am having enough amount in my credit account which I had recieved through flight cancellation during Covid. Now when I tried to book ticket using credit account, to use credit account option is not visible. Only card payment option available. I'm facing the same issue same issue

09 February 2021 03:02:00 Guest

I can not access my credit account and I can not use it!! why???

09 February 2021 05:02:00 Guest

Web check in portal in India not working

09 February 2021 03:02:00 KP

Terrible website , unable to web check-in

08 February 2021 01:02:00 Guest

Guest : Guest : Hari : Anagha : KRISHNANUNNI M : Hi, I am having enough amount in my credit account which I had recieved through flight cancellation during Covid. Now when I tried to book ticket using credit account, to use credit account option is not visible. Only card payment option available. I'm facing the same issuesame issue Hari : Anagha : KRISHNANUNNI M : Hi, I am having enough amount in my credit account which I had recieved through flight cancellation during Covid. Now when I tried to book ticket using credit account, to use credit account option is not visible. Only card payment option available. I'm facing the same issue Same issue anyone found solution to this problem? Same issue ..anyone knows plz help..

08 February 2021 01:02:00 Guest

I had use payment using my credit account, however was unsuccessful. But my credit account was deducted and I cannot pay using my credit account anymore. Why???? No booking was made yet as payment was unsuccessful but credit account has been deducted.

07 February 2021 01:02:00 Guest

"Your check-in is unsuccessful due to a system error. Refresh this page or try to check in again." error repeatedly shows whenever we try to web check-in

 

07 February 2021 09:02:00 Guest

I am having issues with rescheduling my flight. The servers are down and TIA is dumb, nobody answers the customer care number... Please help

06 February 2021 08:02:00 Anisha Laddha

I cannot web check-in I5 1427 air asia flight.

06 February 2021 06:02:00 Guest

Guest : Guest : Unable to web checkin via Air Asia web siteYes..Am also not able check-in. It's not loading at all The virtual assistant was able to provide me a link through which I had to a self declaration and it asked me to show it to the ground staff once I reach the airport.

06 February 2021 05:02:00 Guest

Guest : Unable to web checkin via Air Asia web siteYes..Am also not able check-in. It's not loading at all

06 February 2021 07:02:00 Guest

Unable to web checkin via Air Asia web site

05 February 2021 10:02:00 Guest

Guest : Web portal not opening in india Same i can't check in but why !

03 February 2021 02:02:00 Guest

Web portal not opening in india

02 February 2021 09:02:00 Guest

Your check-in is unsuccessful due to a system error. Refresh this page or try to check in again. Everythime this erpor message is shown during check-in why....

02 February 2021 11:02:00 Guest

Guest : Hari : Anagha : KRISHNANUNNI M : Hi, I am having enough amount in my credit account which I had recieved through flight cancellation during Covid. Now when I tried to book ticket using credit account, to use credit account option is not visible. Only card payment option available. I'm facing the same issuesame issue Hari : Anagha : KRISHNANUNNI M : Hi, I am having enough amount in my credit account which I had recieved through flight cancellation during Covid. Now when I tried to book ticket using credit account, to use credit account option is not visible. Only card payment option available. I'm facing the same issue Same issue Same issue ..anyone knows plz help..

02 February 2021 03:02:00 Guest

com.aai.checkin.exception.AllExceptionHandler: , address: com.aai.checkin.exception.AllExceptionHandler: {"errors":[{"id":"cecc7e88-b83e-f230-e607-7cee8465644d","code":"nsk:Passenger:StationCodeNotValid","message":"nsk:Passenger:StationCodeNotValid","type":"Validation","rawMessage":"The station code does not match any station codes on the booking.","exception":{"errors":[{"code":"nsk:Passenger:StationCodeNotValid","message":"The station code does not match any station codes on the booking.","type":"Validation"}],"subType":"BadRequest","message":"Exception of type 'Navitaire.DotRez.Core.Exceptions.ValidationException' was thrown.","data":{},"innerException":null,"stackTrace":" at Navitaire.DotRez.Nsk.Booking.ServiceModels.v2.PassengerServiceModelv2.ValidatePassengers(IList`1 passengers, IDictionary`2 validatedPassengers, Booking booking, ++++++++++++++++++++ This error shows up on health and contact declaration: no error in pin code in india, no mismatch in destination city and address HORRIBLE!

01 February 2021 10:02:00 Guest

Hari : Anagha : KRISHNANUNNI M : Hi, I am having enough amount in my credit account which I had recieved through flight cancellation during Covid. Now when I tried to book ticket using credit account, to use credit account option is not visible. Only card payment option available. I'm facing the same issuesame issue Hari : Anagha : KRISHNANUNNI M : Hi, I am having enough amount in my credit account which I had recieved through flight cancellation during Covid. Now when I tried to book ticket using credit account, to use credit account option is not visible. Only card payment option available. I'm facing the same issue Same issue

01 February 2021 08:02:00 Hari

Anagha : KRISHNANUNNI M : Hi, I am having enough amount in my credit account which I had recieved through flight cancellation during Covid. Now when I tried to book ticket using credit account, to use credit account option is not visible. Only card payment option available. I'm facing the same issue

29 January 2021 01:01:00 Guest

I tried booking mnl-caticlan for 2 pax using my travel fund, however upon payment it didn't even proceed yet my travel fund vanished.

23 January 2021 02:01:00 aim

I'm apply refund on Aug 2020 when my flight to Sabah and Brunei cancelled due to Covid. I applied 3 requests for my 3 tickets. All are successfully refunded thru credit account. But suddenly on this 21 Jan 2021, I received email said one of my request is being review. And I to prepare all the documents needed in order to proceed. I'm shocked to received this email as all I concern is already refunded successfully. So I double checked in my credit account statement and yes, stating that I'm using the refunded amount on 20 Jan 2021 but clearly I'm not. I try to reply on email but no answer, at least after 3 days from my reply. Could someone suggest me on what to do next if this issue remain silence?