AirAsia Discussion

01 October 2018 04:10:00 Jon

I get this error message: Server Error in '/' Application. when trying to checkin. What's the problem here and how do I fix this ?

01 October 2018 10:10:00 Guest

why we cant book!! your booking summary is too slow to respond

30 September 2018 07:09:00 lisa

Guest : same here.. i already tried several times to pay but there is an error regarding parent payment id. i'm worried that my several attempts would actually be credited to my account. iexperienced same issue after pin nbr ,click ok thn it prompt me to go pay page again so frustrating

30 September 2018 12:09:00 Guest

Guest : Hi I had booked a ticket for my friend but the email address is wrong.The booking was done as guest list. How to I change it so that I may get the confirmation slip and payment.

28 September 2018 04:09:00 Guest

Hi I forgot middle name in airasia booking how to correct this

27 September 2018 01:09:00 CT

Haris : I cannot checks on the apps always appears as the connection error..why?? Hi Haris, Are you running on Android 4.4 Kitkat? I have the same problem with 2 of my phones running Android 4.4.I tried on another phone running Android 6.0 and have no such problem. I am trying to complain to AirAsia through customer support now.

27 September 2018 08:09:00 Guest

Hi Team.. Do i get any refund if i cancel my ticket an hour before the journey

25 September 2018 01:09:00 Raju

i have been trying to book flights on Air Asia via public bank credit card on my macbook air but it wont go through..frustrated because later l went to my friend's pc, went through easily. any idea why???

24 September 2018 09:09:00 Haris

I cannot checks on the apps always appears as the connection error..why??

 

16 September 2018 12:09:00 Guest

same here.. i already tried several times to pay but there is an error regarding parent payment id. i'm worried that my several attempts would actually be credited to my account. Guest : There is no payment confirmation after i made my payment. I've bought my ticket online however there is no response to it.

16 September 2018 10:09:00 Guest

There is no payment confirmation after i made my payment. I've bought my ticket online however there is no response to it.

10 September 2018 07:09:00 Guest

How you settle it? Rithika : Trying to we checkin but it says "Check-in not allowed due to Balance due" Its urgent. Please resolve

10 September 2018 07:09:00 Guest

How to settle check in balance due?!

10 September 2018 05:09:00 Guest

Okay,, i've already slide countless times to open the booking page,, anybody feels the same? Air Asia please fix it,, its easier to type code than never ending slide,,,

09 September 2018 08:09:00 J

How can it not exist when you've provided it. So I wasn't able to proceed with the check out because of this stupidity. If it doesn't work then don't give it your customers.

 

09 September 2018 01:09:00 Marina S

I am unable to make payment with my credit card since yesterday evening. Is the payment server down? how to go about booking my ticket now? kindly help

08 September 2018 07:09:00 Rithika

Trying to we checkin but it says "Check-in not allowed due to Balance due" Its urgent. Please resolve

04 September 2018 05:09:00 CC

Alvieandy Pius : Hey, I'm facing some problem with check in. Whenever I tried to check in, it says check-in not allowed due to balance due. How can I solve this matter? URGENT. THANKS! same thing is happening to me today!

01 September 2018 03:09:00 Alvieandy Pius

Hey, I'm facing some problem with check in. Whenever I tried to check in, it says check-in not allowed due to balance due. How can I solve this matter? URGENT. THANKS!

28 August 2018 08:08:00 Guest

what should I do when I cannot book flight ticket on airasia? Please help. it's urgent

23 August 2018 07:08:00 Guest

Guest : why i keep getting bo something wrong for slider Try to use edge or internet explorer, it solve my bo problem. I got the bo problem when I use chrome.

21 August 2018 06:08:00 Guest

why i keep getting bo something wrong for slider

19 August 2018 08:08:00 Guest

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19 August 2018 12:08:00 Guest

Air Asia Robot Verification * is so stupid! Not everyone has a touchscreen Laptop or PC!!!! Grrrrr I hope Tony sacks his people for coming up with something so stupid

17 August 2018 04:08:00 Guest

Sorry, something wrong(B0)--- How to solved it?? Your Laptop MUST BE TOUCH SCREEN.... JUST SLIDE IT. and IT'S WORK..

17 August 2018 11:08:00 Guest

Tried for 3 days to book and then found a ticket for under half price with another airline. Great stuff

16 August 2018 12:08:00 ANSAR ALI

Guest : Still not working, why?

16 August 2018 03:08:00 Guest

Im trying to buy a flight, but getting server timeout error. Really frustrating. But i’ve found a solution. The website for jetairways does work. And turns out low cost too! Great. Problem solved Ps if i was Tony, i would or sack my cio or take away his bonus

15 August 2018 07:08:00 Guest

Verification slider working now but dont progress to payment

15 August 2018 01:08:00 Guest

Has anybody managed to pay by Credit/debit card on the page? If yes, which browser have you used?

15 August 2018 11:08:00 Emil

Still not working for me

15 August 2018 10:08:00 Guest

If I use the touchscreen on my laptop is OK. I tryed to go till paying, but I do not want to buy this ticket yet. Has anybody was success in paying, there was not frozen this page? Has anybody by a ticket nowdays?

15 August 2018 05:08:00 Guest

mike

14 August 2018 11:08:00 Guest

Still not working, why?

14 August 2018 09:08:00 Guest

] But if we not using touchscreen laptop ???? so what we should do ??? !!!!!!

14 August 2018 09:08:00 Guest

Guest : guys, i tried and managed to get it solved. if you guys are using touchscreen laptop or phone then just use finger to slide. it will work. Still, * airasia. V But if we not using touchscreen laptop ???? so what we should do ??? !!!!!!

14 August 2018 05:08:00 Guest

guys, i tried and managed to get it solved. if you guys are using touchscreen laptop or phone then just use finger to slide. it will work. Still, * airasia. V

14 August 2018 04:08:00 Guest

there still is a problem booking a flight. robot verifier is ok but upon doing the payment, the screen goes pending and gets stuck

14 August 2018 04:08:00 Guest

Yep. Same problem. Page verification. Are they sorting it out? Been trying to book for 3 days now..

14 August 2018 04:08:00 Guest

wtf

14 August 2018 04:08:00 Guest

its shocking that this was not tested when this verification was introducced.... shocking lack of dilligence.... The failure must be costing them a lot

14 August 2018 01:08:00 Guest

im a robot looks like ;) . The slide for verification not working. I've been trying since sunday. How long does it take to fix it ?

14 August 2018 06:08:00 Guest

the slide for verification is not working

 

13 August 2018 11:08:00 Guest

Robot verification slider does not work. Air Asia just lost another customer...

13 August 2018 09:08:00 Uwe

Ashley : I have been trying for 5 days now to try and book a ticket! The robot verification will not let me in! I have tried every combination, clearing my browser before, not signing in with my airasia name, changing my browser. I have gone on to the chat line and even though I was no.94 I waited, but the advise given did not work either!! This company needs to be replaced by one that monitors its website and cares about its customers.!! That´s my problem too. I sent mail to Air Asia service, but didn´t got answer until this time. I want to book four flights, but if they don´t fix this problem, i will book flights with another carrier.

13 August 2018 07:08:00 Ashley

I have been trying for 5 days now to try and book a ticket! The robot verification will not let me in! I have tried every combination, clearing my browser before, not signing in with my airasia name, changing my browser. I have gone on to the chat line and even though I was no.94 I waited, but the advise given did not work either!! This company needs to be replaced by one that monitors its website and cares about its customers.!!

13 August 2018 06:08:00 Allrelative

Have tried to book over the last week but every time i hit purchase, the website went into LALA land and could not process payment. I tried to book again and the seats i selected earlier are gone. ET to Air Asia : FIX THE WEB SITE. I did get through the robot slide though.

13 August 2018 02:08:00 ANNA

just now I also facing this problem. But I try to use my phone web browser to book the ticket, it can easily verified I am not a ROBOT with airasia member account. Maybe all of you can try.

13 August 2018 11:08:00 Dirk

Same problem: I am not able to book my flights. When I turn the slider to the right "loading" appears in the box, but even minutes later nothen happens :-( Unfortunetely there is no alternative carriere on my route :-( What can I do?