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AirAsia Discussion

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22 October 2021 04:10:00 Dinesh Kumar Upadhyay

Guest : Hey i want to get back my credit account payment back in my account. Can anyone help me in getting that? What the process of getting that? As i am leaving the country.

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22 October 2021 08:10:00 Guest

I cant find the credit button to apply either. Any luck? Guest : MY BIG MEMBER ID: 9999990006100124 I have been trying to book domestic flights within India using the credit account. After entering all details, the payment page has no option for using credit account. Is this any sort of cheating? I am following the same instructions given in your website

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22 October 2021 06:10:00 Guest

i want to withdraw from air asia wallet to bank account,can someone help me the proper way,urgent,thanks!

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22 October 2021 05:10:00 Guest

Hey i want to get back my credit account payment back in my account. Can anyone help me in getting that? What the process of getting that?

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21 October 2021 05:10:00 Guest

We want refund of Air Asia X Unlimited Pass!!

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20 October 2021 05:10:00 Guest

You can't check in because there's an unpaid balance in your booking. Pay all remaining balances before checking in.

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18 October 2021 03:10:00 Guest

The Air Asia X should be extended as no of us were ever able to use it. If they want to get us back on their planes it would me a smart move to reissue the pass to the those that purchased it once they start flying again

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18 October 2021 12:10:00 Guest

I don't understand why did they think " AVA" would be useful

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16 October 2021 01:10:00 Guest

Credit account

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15 October 2021 03:10:00 ANIZA BT ABIDIN

Can I use my credit account to booking a hotel

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15 October 2021 03:10:00 Guest

Veenoshini : I want to transfer the credit account to my bank account

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09 October 2021 07:10:00 Guest

Guest : my friend booked a flight but it came unsuccessful but the money was Debited from his card. The email from airasia states that "we'll automatically refund any payment that was charged to you." how long will it take for this refund to take place? or do we need to file or raise a refund request for this? hope we are not the one experiencing this. Thanks in advance EDIT: Debited from his card

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09 October 2021 07:10:00 Guest

my friend booked a flight but it came unsuccessful but the money was credited from his card. The email from airasia states that "we'll automatically refund any payment that was charged to you." how long will it take for this refund to take place? or do we need to file or raise a refund request for this? hope we are not the one experiencing this. Thanks in advance

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08 October 2021 10:10:00 Guest

MY BIG MEMBER ID: 9999990006100124 I have been trying to book domestic flights within India using the credit account. After entering all details, the payment page has no option for using credit account. Is this any sort of cheating? I am following the same instructions given in your website

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07 October 2021 04:10:00 Guest

Guest : i think air asia was trying to rob us all by keeping our refund money in their own account and used our money to make more money without our noticing. to look more legalize, they also made some stupid rules to keep restrain our money with some beautiful but evil T&C that they keep our REFUND money save with them in some stupid e-credit account and also we can use and spend our money anytime or places but just only with their product and services. they kept our refund money yearly for free without paying us back some interest and freely using it to make more investments and wealth for themself without us noticing any of it. they made some regulations by keeping it hard and delaying our time to fully refunded back our money...hope some of us realize about this * and lets us all go and lodge the police report about how airasia evil-doing on scamming all of our money in making their illegally richness.. How I wish they can be sued.

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06 October 2021 04:10:00 Guest

For your info Only Flight with hotel booking can use Credit Account

AirAsia 
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06 October 2021 04:10:00 Guest

I just contacted Air Asia through AVA and still the same. they are sorry for the delay blah blah blah I am from Cebu, Philippines. Is there other way to process the refund more faster? like visiting there main office

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04 October 2021 04:10:00 Guest

why my credit account was deducted after my fail payment transaction? how to solve this? im so poor. give my money back please

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01 October 2021 11:10:00 Guest

Can I deposit money into my credit account for future booking purposes? Thanks

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30 September 2021 10:09:00 Veenoshini

I want to transfer the credit account to my bank account

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26 September 2021 03:09:00 Guest kriz

Can i use my credit account booking a hotel

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20 September 2021 10:09:00 Snanoudj Jean-Jacques

We have crédit account but we can't use it Please refund our crédit to our crédit card Thanks for your answer Best regards

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19 September 2021 11:09:00 Guest

Hello, we have the same problem and i got response from airsia and they said У Kindly be informed that Credit Account can be utilized for AirAsia routes only. У We hope this would clarify your concern. Guest : How can I use my credit account? It does not appear on the payment section

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19 September 2021 11:09:00 Guest

Hey i just contacted them and their email is airasiasupport@airasia.com but be aware that they will response late. Lonaki : Does anyone of you know a email or phone contact of Air Asia customer service? After 2 years, I receive a refund but into 'AirAsia Credit Account' instead of my bank account. I want to receive my money back but right now I just spoke to 'AVA'. Might you help me please? Thansk in advance

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18 September 2021 11:09:00 Guest

Guest : AGREE TO THIS! Customers need to step up against them! Guest : i think air asia was trying to rob us all by keeping our refund money in their own account and used our money to make more money without our noticing. to look more legalize, they also made some stupid rules to keep restrain our money with some beautiful but evil T&C that they keep our REFUND money save with them in some stupid e-credit account and also we can use and spend our money anytime or places but just only with their product and services. they kept our refund money yearly for free without paying us back some interest and freely using it to make more investments and wealth for themself without us noticing any of it. they made some regulations by keeping it hard and delaying our time to fully refunded back our money...hope some of us realize about this * and lets us all go and lodge the police report about how airasia evil-doing on scamming all of our money in making their illegally richness..[/QOU

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18 September 2021 04:09:00 Tan Gaik Fan

I would like to redunds credit account to my bank account,because due to covid-19 we can't flight to other country.my credit account will exipiry soon ,pls understand & kindly refunds for me,thanks.

AirAsia 
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16 September 2021 06:09:00 Guest

AGREE TO THIS! Customers need to step up against them! Guest : i think air asia was trying to rob us all by keeping our refund money in their own account and used our money to make more money without our noticing. to look more legalize, they also made some stupid rules to keep restrain our money with some beautiful but evil T&C that they keep our REFUND money save with them in some stupid e-credit account and also we can use and spend our money anytime or places but just only with their product and services. they kept our refund money yearly for free without paying us back some interest and freely using it to make more investments and wealth for themself without us noticing any of it. they made some regulations by keeping it hard and delaying our time to fully refunded back our money...hope some of us realize about this * and lets us all go and lodge the police report about how airasia evil-doing on scamming all of our money in making their illegally richness..[/QOU

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15 September 2021 10:09:00 Lonaki

Does anyone of you know a email or phone contact of Air Asia customer service? After 2 years, I receive a refund but into 'AirAsia Credit Account' instead of my bank account. I want to receive my money back but right now I just spoke to 'AVA'. Might you help me please? Thansk in advance

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12 September 2021 04:09:00 Nita

I want to use my credit account but temporary unavailable?

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10 September 2021 02:09:00 Guest

Hi, how to troubleshoot "session has expired" on Airasia Website?

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10 September 2021 07:09:00 Syaifudin Zuhri

AirAsia cancelled my flights from Bangkok to Jakarta. In stead of my request to transfer the refund to my bank account, AirAsia insisted to keep the refund as credit account. I emailed AirAsia requesting to send the refund to my bank account, but finding no response.

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10 September 2021 12:09:00 Guest

ItТs been almost 2 years now we still donТt get ourbrefund. CGarcia : Guest : i think air asia was trying to rob us all by keeping our refund money in their own account and used our money to make more money without our noticing. to look more legalize, they also made some stupid rules to keep restrain our money with some beautiful but evil T&C that they keep our REFUND money save with them in some stupid e-credit account and also we can use and spend our money anytime or places but just only with their product and services. they kept our refund money yearly for free without paying us back some interest and freely using it to make more investments and wealth for themself without us noticing any of it. they made some regulations by keeping it hard and delaying our time to fully refunded back our money...hope some of us realize about this * and lets us all go and lodge the police report about how airasia evil-doing on scamming all of our money in making their illegally richness..

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09 September 2021 08:09:00 AirAsia Phone Number 1-888-589-1015

My credit account balance is missing from my large AirAsia membership account. Later I found out that my people suffered from the same problem. It is a kind of open money theft. All together filing a court case on the same issue. If there are any government PROs, go big as it is a million dollar AirAsia scam.

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05 September 2021 07:09:00 Guest

I understand the AirAsia X unlimited pass has been extended to 30th June 2021. However, Malaysia is under total lock down until now, how can we travel to other countries? Is there any plan to extend the duration? I understand the possibilities of refund won't be happening. I just requesting for extension.

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05 September 2021 11:09:00 Guest

i agree.. the money that was refunded thru credit acct, can be use to other needs if they refunded it with cash.. so im seeing it that we need to book a flight with them so our money wont be wasted..

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05 September 2021 11:09:00 CGarcia

Guest : i think air asia was trying to rob us all by keeping our refund money in their own account and used our money to make more money without our noticing. to look more legalize, they also made some stupid rules to keep restrain our money with some beautiful but evil T&C that they keep our REFUND money save with them in some stupid e-credit account and also we can use and spend our money anytime or places but just only with their product and services. they kept our refund money yearly for free without paying us back some interest and freely using it to make more investments and wealth for themself without us noticing any of it. they made some regulations by keeping it hard and delaying our time to fully refunded back our money...hope some of us realize about this * and lets us all go and lodge the police report about how airasia evil-doing on scamming all of our money in making their illegally richness..

Reply
05 September 2021 05:09:00 Guest

How can I use my credit account? It does not appear on the payment section

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04 September 2021 02:09:00 Guest

Guest : How do I check for expiry date for my credit account balance? They only show the amount in the air asia app but not the expiry date now Earlier they are not showing this. But now it's visible you've to login to AirAsia.com. Credit Account is visible now.

AirAsia 
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03 September 2021 04:09:00 Guest

i think air asia was trying to rob us all by keeping our refund money in their own account and used our money to make more money without our noticing. to look more legalize, they also made some stupid rules to keep restrain our money with some beautiful but evil T&C that they keep our REFUND money save with them in some stupid e-credit account and also we can use and spend our money anytime or places but just only with their product and services. they kept our refund money yearly for free without paying us back some interest and freely using it to make more investments and wealth for themself without us noticing any of it. they made some regulations by keeping it hard and delaying our time to fully refunded back our money...hope some of us realize about this * and lets us all go and lodge the police report about how airasia evil-doing on scamming all of our money in making their illegally richness..

Reply
30 August 2021 08:08:00 Guest

how can i convert my credit account into cash?

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26 August 2021 07:08:00 Guest

How do I check for expiry date for my credit account balance? They only show the amount in the air asia app but not the expiry date now

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26 August 2021 07:08:00 Guest

Can be used to buy ticket for others also Guest mark : Hi. I booked a flight using my big member account for a friend (im nit included on the flight). However, the flight has been cancelled and was converted to a credit account then was put to my big member account. Can I use the credit account to book my own flight or can it only be used for the passengers of the original flight?

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25 August 2021 04:08:00 Guest

Guest : Nazrie Syimah : Can I transfer my money from credit account to bank account?me too! Its so hard to get them to refund I just received my refund to my credit account today after 1yr and 5months. I wish i could transfer the money to my bank account too

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15 August 2021 05:08:00 Guest

ZM : Airasia seems like they do not have plans of processing any refunds. I have received two emails from them stating that my refund is validated/approved. Until now, I still haven't gotten my cash refund even after providing them my bank details when they requested. So, what I do is, I send them email reminders everyday and cc MAVCOM. Hopefully, one day, they will get tired of getting same reminders and to just give back the money.they never returned your money bro.. airasia customer care service so rude

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13 August 2021 05:08:00 Guest

Thanks for the info. So basically the credit balance is kinda useless except to use for flight provided the borders start opening up 😅 Guest : Guest : Does anyone if I can use the airasia credit balance to book just hotel stay(no flight) on their app? I've tried this and was informed that I should have booking flight details. So, we can't. Guest : Guest : Does anyone if I can use the airasia credit balance to book just hotel stay(no flight) on their app? I've tried this and was informed that I should have booking flight details. So, we can't.

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11 August 2021 09:08:00 Guest

Guest : Does anyone if I can use the airasia credit balance to book just hotel stay(no flight) on their app? I've tried this and was informed that I should have booking flight details. So, we can't.

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03 August 2021 08:08:00 ZM

Airasia seems like they do not have plans of processing any refunds. I have received two emails from them stating that my refund is validated/approved. Until now, I still haven't gotten my cash refund even after providing them my bank details when they requested. So, what I do is, I send them email reminders everyday and cc MAVCOM. Hopefully, one day, they will get tired of getting same reminders and to just give back the money.

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01 August 2021 09:08:00 Guest

Nazrie Syimah : Can I transfer my money from credit account to bank account?me too! Its so hard to get them to refund

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30 July 2021 05:07:00 Guest alice

Does anyone if I can use the airasia credit balance to buy groceries and food(no flight) on their app?

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29 July 2021 04:07:00 Guest

Does anyone if I can use the airasia credit balance to book just hotel stay(no flight) on their app?

Reply
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