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AirAsia Discussion

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21 March 2022 02:03:00 Jay

AirAsia cancelled my flight and only gives me the option to take a credit account, which I don't want. What can I do?

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20 March 2022 08:03:00 Guest

My flight booking suddenly disappeared.. do any of you have the same problem?

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20 March 2022 06:03:00 Guest

Stay away. I tried to book with my credit card and the transaction failed three times. Sketchy.

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19 March 2022 02:03:00 Ferretti

Air Asia does not respond. They prefer not to give explanations and keep our money from the Credit Account. It is not a serious company. They are scammers. Do not travel with them. Cheap is expensive. SCA MM ERS ¡¡¡¡¡¡

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18 March 2022 07:03:00 Ashoke Bothra

I have credit balance in big membership in IDR currency. Can I transfer it to my bank account or use against domestic flights?

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18 March 2022 04:03:00 Guest

Ram : I am unable to book AirAsia domestic flight in India with US visa or master card. Any suggestions? if you are unable to book the flight, please contact me on Instagram @bnplsht I can try to use my credits to help you

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18 March 2022 04:03:00 Guest

Whoever is traveling right now in Asia and needs to book a ticket. I have 200 USD worth of credits if you're down for an exchange. I can give a discount. hit me up on Instagram @bnplsht

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18 March 2022 04:03:00 Ram

I am unable to book AirAsia domestic flight in India with US visa or master card. Any suggestions?

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18 March 2022 03:03:00 Guest

is there a way to contact them. AVA is useless.

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18 March 2022 03:03:00 Kishore

Im not able to use my credit account when booking a flight with air aisa. I coud see the credit account in my membership but as per the airasis website I should be able to use this credit accoint in the payment section while booking the flight. But I do not get hte option to use it only option avaiable is use the card as the mode of payment

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16 March 2022 11:03:00 Ferretti

From Spain, I've the same problem. I cant pay with my crédit account.

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16 March 2022 10:03:00 Guest

Any update for this issue? Still trying to use credit account. AVA is useless!

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16 March 2022 12:03:00 Guest

Very dissapointing! Credit account - is my own money!! - But I can't use it! Been trying since last week!

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15 March 2022 06:03:00 Guest

Same problem and nobody is helping!!! Can not use my credit account since last week!

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15 March 2022 11:03:00 geff

why can't login to the web? something is wrong ? from my mobile app can open but very troublesome. Beside i dont know how my credit to account could be used. Air asia please dont do like a scammer. Be a man please handle your customer responsibility properly...

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15 March 2022 11:03:00 TAN MUI LIANG

Cant resend the password for reset to my email. I want to proceed booking but need to log in. my name: TAN MUI LIANG EMAIL: muiliang_5883@yahoo.com

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15 March 2022 07:03:00 Ganesan

Haven’t completed my payment. And the asirasia system lagged. My credit account went missing when I try to redi my booking. How to get it back?

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14 March 2022 04:03:00 Z

Me too. what I did is I chatted with AVA and they offered me credit funds. Sadly, the funds can only be used in flight or flight+hotel. It cannot be used in hotel bookings only. However, the person I chatted with offered to cancel the existing flight so they can reimburse me for the amount I spent on flight+hotel as a form of travel funds so I can rebook it. It has been 24 hrs already and I'm just waiting for the approval.

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14 March 2022 11:03:00 Guest

same here credit account could not be used. Basically its useless... very frustrated!!!!!!

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14 March 2022 11:03:00 Guest

i am having the same problem too! i coulndt use my credit account for other airlines not airasia. why why why?????

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14 March 2022 09:03:00 Guest

me to trying to book a flight but it cannot find airasia flight instead provided non-air asia flight and the credit account cannot able to used it since it will not appeared during payment time How can I able to used the credit account...so kind of frustrating

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14 March 2022 03:03:00 Guest

Can we pay hotel with air asia credit account?

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12 March 2022 04:03:00 SKY

UNABLE TO USE CREDIT ACCOUNT.

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12 March 2022 12:03:00 Guest

Guest : I was trying to book a flight but it kept saying, "We're sorry to lose it halfway". It took me 10 times to retry but still the same site response. Is it crashing? Having same problem as you mentioned.. tried mobile apps and booking with my laptop but both encountered same problem..

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12 March 2022 12:03:00 Guest

I was trying to book a flight but it kept saying, "We're sorry to lose it halfway". It took me 10 times to retry but still the same site response. Is it crashing?

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12 March 2022 06:03:00 Wong

It is same to me also. I just want to book my oversea flight today on 12nd March 2022. But the airasia credit account cannot used. It is not reflecting in my payment checkout, so I immediately stop the booking and proceed to airport to buy the air ticket on the spot. Ask them deducted my credit account. See can work or not ? As I urgently go to oversea now. I will create a Telegram group (new) to gather all of you to make a complaint to news media , if worst cannot recover credit account money , police report will be made as consider cheating. Here you go: t.me/+1c_pIobQHUZlOTg1 Everything I have to come back to settle .

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11 March 2022 12:03:00 Guest

Hello, I want to book a non flight air asia and i couldn't use my credit account. is it usual? thank you

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10 March 2022 11:03:00 Guest

Guest 1999 : I would like to know how can I transfer my funds from credit account to my bank? Is there anyway I could contact them? A phone number perhaps? I am also waiting for the same to happen , Is it possible ?

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10 March 2022 11:03:00 Guest

Guest : Same I have a total of 33k of credit amount and it's not appearing on the payment option IS THERE ANY UPDATE ON THIS , AS I AM ALSO FACING SAME ISSUE .

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10 March 2022 02:03:00 Guest

Our flight was cancelled last October 2021 due to covid. I am trying to transfer the full amount to my credit account, however, they can’t find my booking number. What should I do? Chat by AVA is so useless

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09 March 2022 12:03:00 Guest

I hope all our concerns here are being heard. Same thing for me, why is my credit account unable to select? I would like to change my flight, which requires an additional pay, I have an available credit account but unable to use.

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09 March 2022 11:03:00 Guest

Me too I canT use it GuestJ : Why can I not use my available credit to pay for my flights on airasia ?

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09 March 2022 11:03:00 Guest 1999

I would like to know how can I transfer my funds from credit account to my bank? Is there anyway I could contact them? A phone number perhaps?

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09 March 2022 08:03:00 FLIGHT C4RIXG

AIR ASIA CANCELLED OUR FLIGHT TWICE!!!!! WE PAID SO MUCH FOR THE REBOOKING FEE!! WE HAVE NO CHOICE BUT TO REBOOK A DIFFERENT SCHEDULE FOR THE NTH TIME!! BUT JUST WHEN I'M ABOUT TO USE MY CREDIT ACCOUNT, IT WAS UNAVAILABLE. * * EY?!!! GET YOUR BALLS TOGETHER AIR ASIA!!!!!!!

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08 March 2022 12:03:00 Guest

Guest : leviyana jami : How to transfer my money from Air Asia Flight Credit Account to Bank Account? Is this even possible? Trying to use my Credit account but they're unable to process. So useles I had 124 % credit i was about to buy a flight payment did not go thru but now they took my credit without issuing a ticket !!ahahah patethic

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08 March 2022 03:03:00 Guest

Same I have a total of 33k of credit amount and it's not appearing on the payment option

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07 March 2022 08:03:00 Guest

leviyana jami : How to transfer my money from Air Asia Flight Credit Account to Bank Account? Is this even possible? Trying to use my Credit account but they're unable to process. So useles

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07 March 2022 06:03:00 GuestJ

Why can I not use my available credit to pay for my flights on airasia ?

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04 March 2022 12:03:00 Guest

Guest : Hello I have 140 usd in my air Asia credit account I am ready to give it for 100 usd if anyone needs a flight booking Is this available?

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04 March 2022 12:03:00 Guest

Hello I have 140 usd in my air Asia credit account I am ready to give it for 100 usd if anyone needs a flight booking

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03 March 2022 06:03:00 SNAP Guest

i booked a flight+hotel paid cash, after that i recieved confirmation for the flight but cancelled for the hotel. they email they will just refund. anyone who encountered this in SNAP promo

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02 March 2022 08:03:00 Guest

Not able to do web check in. Air Asia sucks at it

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02 March 2022 07:03:00 Alex

leviyana jami : How to transfer my money from Air Asia Flight Credit Account to Bank Account?

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02 March 2022 04:03:00 JULIE ANN VALLE

I request credit to account in my cancelled flight last August 2020 but until now I didnt receive any credit account in my air asia the amount of credit account must be 18,000+ pesos what to do?

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28 February 2022 05:02:00 Guest

leviyana jami : How to transfer my money from Air Asia Flight Credit Account to Bank Account?

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27 February 2022 07:02:00 Guest

hello i would like to self check in but the air asia app is checck in unsuccesful due to a system error even i refresh it always unsuccedful

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27 February 2022 09:02:00 leviyana jami

How to transfer my money from Air Asia Flight Credit Account to Bank Account?

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25 February 2022 07:02:00 Guest

How to transfer my money from Air Asia Flight Credit Account to Bank Account

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23 February 2022 03:02:00 Guest

How can I put money in AirAsia Credit account

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23 February 2022 07:02:00 Guest

Guest : What happen to my credit account? I can't find it during payment method. I still have few months before it expires. Please help when u buying that ticket is airasia airline? or not?

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