AirAsia Discussion

08 March 2020 11:03:00 sha

Hai..i just bought AA flight return tiket this morning..unfortunately after the payment made, the flight timing totally changed 🤔 Been tweeting them since morning..but no respond yet..

07 March 2020 11:03:00 Guest

How did you contact them? I have tried so many times it is ridiculous

07 March 2020 11:03:00 Guest

Guest : I contacted the customer service just now. AirAsia check in website is available now. There was a teachical difficulties. They fixed it.How did you contact them?

06 March 2020 03:03:00 Guest

Air Asia is a mess right now. Lagging website, unable to check-in, non-existent customer service. And I booked the wrong date when the page auto refreshed during payment and the return date reverted back to a random date. Definitely would not recommend, unless your only option left is swimming across ocean.

05 March 2020 07:03:00 Guest

why the airasia check-in wedsite keep loading i unable to check-in my booking

05 March 2020 05:03:00 Guest

Does this really get through Air Asia? We can't check in through web and AA's Ava doesn't provide much help either. I have been trying to do web check in for my parents but it just not working.

04 March 2020 02:03:00 Guest

how to unhide the "continue" button from Guest to Payment process.

04 March 2020 10:03:00 Guest

Cannot check-in. The page keeps loading.

03 March 2020 07:03:00 Guest

Cannot check in online tonight. Have put in some information then the site just freezes

03 March 2020 05:03:00 Guest

Same Q as other customers who failed to self check in since yesterday, flight tomorrow morning, page keeps loading,why ?

03 March 2020 03:03:00 lurveangle

why i cant check in through website/mobile apps? loading the whole day..

03 March 2020 09:03:00 Guest

cannot web check-in.... the page keep loading...

03 March 2020 09:03:00 Guest

can not web check in ... please response airasia

03 March 2020 04:03:00 Guest

unable to access site here in malaysia

02 March 2020 01:03:00 Guest

What is the update on the coronavirus Flight affected between Australia, KL, Bangkok?

02 March 2020 01:03:00 Guest

i still cannot do web check in. its been a week. the page keep loading

01 March 2020 04:03:00 Tan Liat Choon

I can't check in my flight by today 1/3/2020, 9.23am

29 February 2020 11:02:00 Aishath

I am unable to change my flex ticket to another day. It is having an error on the page showing an additional ‘Gender’ field which does not have any value. I cannot proceed without filling it. System does not allow to fill it. I have tried mobile app, web application in desktop and also mobile browser. Pls help soon. My flight change needs to happen with few hours as my current date is on 2nd March

29 February 2020 10:02:00 Guest

I can’t check in my Flight for tomorrow via website. Date: 29/02/2020 1500 gmt+8

29 February 2020 09:02:00 Guest

I can't done my check in in the airasia website

29 February 2020 01:02:00 Agustin Balogo

Can you send me a confirmation regarding with my payment? He will fly from bacolod to manila with the time of 18:15 to 19:35 April 29 this year and he is Agustin Balogo. The email is incorrect that is why we did not receive any from the date of payment. Please consider sending the confirmation of my payment here in my email

28 February 2020 05:02:00 Sridhar

Air Asia online CHECK IN not working now. Time : 10:23 PM, Date: 28/02/2020

28 February 2020 02:02:00 Guest

Why i could not self check in at air asia website. My flight to cambodia from kuala lumpur is tomorrow.

28 February 2020 12:02:00 Guest

Air Asia app will not show upcoming flights. Will not refresh. Does not seem to be loading. Help

28 February 2020 10:02:00 Guest

Could not access to check in website, forever loading page.

27 February 2020 12:02:00 Guest

I contacted the customer service just now. AirAsia check in website is available now. There was a teachical difficulties. They fixed it.

26 February 2020 06:02:00 Guest

Paid for my ticket and proof of payment cams through from my bank. I still have not received an itinerary the whole day and I am unable to contact a live agent! Worst customer service ever.

25 February 2020 05:02:00 Guest

Can't access air asia web check in now

25 February 2020 05:02:00 Guest

Qasim : Iam unable to we check in for flight X of airasia :: So do I

25 February 2020 05:02:00 Guest

Is there any problem with air asia web check in? cause it keep loading and try to refresh it but still the same. tomorrow is my flight and i can't do web check in

25 February 2020 05:02:00 Qasim

Iam unable to we check in for flight X of airasia

25 February 2020 07:02:00 Guest

i have done booking yesterday and immediately i notice that the surname is missing from my booking ticket. I have been tried calling and contacting Air Asia support through online but unable to go through. Please help. This is very bad and terrible experience with Air Asia customer service.

25 February 2020 06:02:00 Guest

Your booking website is absolutely * . Will not use again, it's wasted so much of my time

24 February 2020 05:02:00 Venny

Same too... Can't check in cause keep loading @ check in page.

24 February 2020 08:02:00 Guest

Does Air Asia web check-in still in problem? I cannot access it for several days already.

22 February 2020 11:02:00 Guest

I've paid for my booking on 22 feb 2020 on 12.37pm, but until now on 3.30 pm i havent receive notification about my booking in email. And my booking ticket is gone. Please help. My email apradhitastika@gmail.com

22 February 2020 08:02:00 Guest

I cant check in or buy baggage to check in for my flight from Hong Kong to India for tomorrow anyone getting the same issue

21 February 2020 09:02:00 frustrationguest

still can't do the web check-in or in mobile app. whats wrong AirAsia??

20 February 2020 08:02:00 afdalhaziqms@gmail.com

I have same problem here. i have book a flight ticket from Kuching to Sibu today on 19 February but until now i havent received the email for confirmation, i not able to save the code also because the app suddenly log out, however, the transaction is already done deducted from my bank. How to solve it airasia. My email is afdalhaziqms@gmail.com

18 February 2020 04:02:00 Guest

CANNOT BOOK. KEEPS GOING TO KIWI.COM AND TELLING ME THERE ARE NO FLIGHTS. EVER. TO ANYWHERE. GET RID OF KIWI.COM

17 February 2020 10:02:00 Pist Off Customer

Cant retrieve my flight booking and cannot check in online.. 17/02/2020

15 February 2020 06:02:00 Tan Hon Lam

i have book a flight ticket from Kuantan to Kuala Lumpur at 2/14 but until now i havent received the email for confirmation until 2/16, i not able to save the code also because the app suddenly log out, however, the transaction is already done. What should i do

10 February 2020 06:02:00 Lin

My refund status in airasia is still in progress but tomorrow is my flight. Then if the status remain unchange,what will happen to my ticket and money?

09 February 2020 04:02:00 Faiza

Hi, is the onlineQTZT3 check in still not working?

07 February 2020 10:02:00 Guest

I cannot check in online, can i know why?

07 February 2020 01:02:00 Guest

Guest : Cannot check in ! Please fix this airasia !!! I also can not ######

07 February 2020 09:02:00 Guest

Cannot check in ! Please fix this airasia !!!

07 February 2020 09:02:00 Guest

Guest : anybody else having problems to check in online? me .

06 February 2020 08:02:00 Guest

anybody else having problems to check in online?

06 February 2020 11:02:00 Guest

cant check in for a few days already...is anything being done?