Youre newish web site suck so bad its not even usable. I have flown you for a decade but since the new web site i give up. Moving on to a more intellegent airline
i got the same message. i need to add baggage weight but keep getting system error message. it is not fair to get charged extra at the airport when we tried to purchase prior but keep getting error.. arghh..
Never ever been able to check in using the App or on my laptop, tried several times in last two years (always 'system error' pretty disfunctional IT!! Just turn up early and queue, you have to any way in most places. T
I got system error for few hours and they just told me to go to counter at the airport. This is bad experience for me with airasia
Guest : Your check-in is unsuccessful due to a system error. Refresh this page or try to check in again.pls fixed it![/QOUT Me too !!!! So annoying. And no technical support
Your check-in is unsuccessful due to a system error. Refresh this page or try to check in again.pls fixed it!
Cant check in using the app or website
Keep facing problem : "Your check-in is unsuccessful due to a system error. Refresh this page or try to check in again."
Keep getting this message -> Your check-in is unsuccessful due to a system error. Refresh this page or try to check in again. Please fix this Airasia for the international flight.
I can't continue after logging all the name of the guests including me. Please help. Reynaldo Tolentino
unsuccesful web check in my flight, pls help, thanks
I am having trouble making payment, please advise
Couldn’t check in through apps, ask me to check in through airport. What is the problem here AirAsia?
Your check-in is unsuccessful due to a system error. Refresh this page or try to check in again, please fix this airasia for international flight
This problem has been going on for months obviously they dont need the business. Plenty of other airlines. I'm sure the ceo doesn't care. Tony F whatever his surname is.
I can check in for domestic, but can't check in for international. Tried the website and the app. Very frustrating, please fix this quickly.
since yesterday, unable to web checkin, always show "your checkin is unsuccessful due to system error, refresh this page or try to check in again". any problem with the website, i tried both chrome, internet explorer and checkin using mobile, still unable to checkin. thank you.
Code error 405. HelpReply
I open app and it crashes immediately.
Unable tk online checkin my flight from krabi to singapore, my bkg LUMZMA, please help..thanks
i cannot manage my booking to add on bahgage n seat..
Tried to install Air Asia app on a new android phone, the app crashes. Tried on 2 other phones and its the same. Also get stuck on the payment page after the opt code is sent. Did it about 20 times. So I drove to the airport and paid at the counter. Has anyone found solutions for these problems?
How was it fixed.
Fixed, thanks :-)
Cannot pay ... System error ... pls fix soon
Stuck on the payment page in their Android app. Airasia, you are not letting me pay you. And this happens so many times! Terrible!!
Air asia appear to be blocking any access to their website using any VPN. I first started having problems last year where I could search flights but would hang on booking if connected via VPN. Then couldn't get past the slider rubbish without disconnecting from VPN. Recently can't even access their site. Their loss as I always use a VPN and now use Nok Air in Thailand instead who play no games with their website.
can't make payment via bigpay card, once key in OTP the page return to previous payment menu. Airasia customers service agent insists it has nothing to do with their system. Screw Fernandes
can't book coz the system keeps mentioned customer number does not exist.
I can't pay using my credit card.. But my first transaction was a success the second was on the same day and the error continuea that it was not successful.. Using the same card.. I need some helo I badly need to book the ticket now.. The flight will be on 24th of january.
I can't check in for my flight Sucks It keeps on loading
Upgrade your * website, it's so * slow.
Fix your crappy android app
unable to click and slide bar to finnish booking
Marineth : Dont know how to slide the bar to continue with my booking
i cant login mobile airasia app
Dont know how to slide the bar to continue with my booking
Always show: Your check-in is unsuccessful due to a system error. Refresh this page or try to check in again pls fix
I can't online check in Pls fix it
Out of desperation I have to book via Expedia on AA flight.
I can't log into airasia on my computer. Only can use the app but I can't add luggage allowance too. Please fix this issue asap!
I cant log into my acc. The big member i can but the airasia app itself cant. I need to book a flight now
I cant loging , the login symbol on the top right hand corner does not works
oh cool they censored my swearing Guest : airasia’s mobile app is * . i needed to check in my flight but of course it says connection error. and then they dare to suggest us to reinstall the app like i haven’t done that already for the millionth time. air asia is slowly but surely pissing me off more and more. please fix this issue. most of us need the convenience of mobile app to do things.
airasia’s mobile app is * . i needed to check in my flight but of course it says connection error. and then they dare to suggest us to reinstall the app like i haven’t done that already for the millionth time. air asia is slowly but surely pissing me off more and more. please fix this issue. most of us need the convenience of mobile app to do things.
Been trying to upgrade my baggage allowance a number of times today but failed each time. I am flying on Wednesday and I would much rather do it online than at the counter as I would be charged more. Airsia, whats going on?
stuck in need payment section
I can't log in to my account on the mobile app. I want to change booking and I can't log in. I get a "connection error. Please try again later" been like this for 3 days
Can't pay for adding luggage to my flight next week. That robot prevention is some serious IT issue of air asia website. Nobody fix that??Reply