I have tried a number of devices and web browsers but still get stuck at the "not a robot verification stage" when will it be fixed!!?
Stupid slide to verify that you are not a robot. Tried and tried in vain. Please do without this stupid thing
Noob slide thing! Because of this i dont book airasia anymore, noob IT team of airasia!
This maybe of some help. I struggled for two days when trying to book a flight; App continuously failed at the payment stage & I couldn't get past the robot despite trying different browsers, PC's, a Mac & an iPhone. I finally succeeded by doing the following. Downloaded the Opera browser, turned on Opera's built in VPN, set my location as Americas & changed payment currency to the country of the flights origin (Korean Won in this case). This enabled me to pass the robot verification & book the flight. I don't know if it was either the VPN, currency or a combination of both. I do know that I tried using Asia as my location without success (though I didn't try Asia & Korean Won as a combination).
Can not redeem airasia points. When I try to redeem, it comes up with message "Failed to get airasia cache". Pathetic. First of all, rarely my flights got credited and secondly, you can't use them. Air Asia is a gimmick. I have had at least 70 flights with them (never a promo flight). So, I can only say that I use them only for shorter and convenient flights. Other than that, they are no good for anything. After United airlines, they are the worst in the world .
Am also having a lot of issues trying to get past the robot verification. Tried over 20 times. Is there some kind of technique to the sliding? A speed etc?
Guest : Hi there, the solution is use internet explorer. Do not use safari or google chrome.!! It worked for me! Sazz : Stupid slide thing does not work in all browsers. Some script problem. How is anyone to book? This is ridiculous and has been happening for months. Guest : Hi there, the solution is use internet explorer. Do not use safari or google chrome.!! It worked for me! Sazz : Stupid slide thing does not work in all browsers. Some script problem. How is anyone to book? This is ridiculous and has been happening for months. Not working for me.....
Stupid slide to verify that you are not a robot. Tried and tried in vain. Please do without this stupid thing
Verifying not a robot slide not working.....have tried different browsers and three different laptops. Ridiculous, how is anyone to book...?
Stupid slide thing does not work in all browsers. Some script problem. How is anyone to book? This is ridiculous and has been happening for months.
HI, can i know how do i get verify that i am not a robot? I tried both safari & internet explorer. But both website have the same issues, Oopps.. Something wrong, pls refresh and try..
I have been trying to send in my claim for a refund for airport tax for a flight I did not catch. It is impossible to send it through the website, so I have now emailed it. Please attend to it as the time is passing for the claim.
HI, can i know how do i get verify that i am not a robot? I tried both safari & internet explorer. But both website have the same issues, Oopps.. Something wrong, pls refresh and try..
POI SIAW YIENG : Unable to get to the payment booking screen because need to verify i am not a robot. but the slide verification is always giving me an error. this has never worked for me since end of june. using google chrome. already tried clearing browsing history. "Sorry, Something wrong B(0)" error message I have the same problem...
welcome to airasia. this is the "best" and CHEAP airline in the world. it is so cheap that we don't even bother cz it sucks!!
I am try to register then I click the link that sent by airasia to verify my email. When I clicked it said "Account activation unsuccessful Oops. The activation link you clicked has expired. It’s OK. We can send you another activation link. Just click on the ‘Resend activation link’ button." Then I cicked that button then gussed wht it said "Sorry, we’ve no record of this email. Please check your info and try again. " How come a company could say the link will expire in 72 hours then sent 4 expired link!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
* airasia that's it. * * airline. useless mgmt. Let people keep identity in there and then ask you if you are a * robot. * youu and * off tony fernandog
If you use IE, it will running. I tried in Chrome and it was the same errror. After that I changed the browser to IE, and it is OK now. I hope it will.
The solution for Verify I am not a robot "Sorry, Something wrong B(0)" error Use the AirAsia APP to solve.
Unable to get to the payment booking screen because need to verify i am not a robot. but the slide verification is always giving me an error. this has never worked for me since end of june. using google chrome. already tried clearing browsing history. "Sorry, Something wrong B(0)" error message
Guest : Keep receiving this message while verifying if I am a robot. Fail to book. Sorry, something wrong(B0) I am having the same problem. I am signed into my AirAsia account, but still this problem
Keep receiving this message while verifying if I am a robot. Fail to book. Sorry, something wrong(B0)
im on ADs-On booikng right now..and it can't continue to payment what shall i do? or should i click to process my booking without any ADS-ON?
I cannot do web check-in. It says that "Unfortunately, we're unable to check you in for your return flight. You may try again while you are in South Korea or check-in at the airport.". My booking no is XNJ1NJ. Please give advice. Thank you.
I want to change my baggage allowance but i cannot authenticate my account . It says. Error occurred: SSOApi - Error occurred: SSOApi - Forbidden. Please help
I HAVE PROBLEM WITH TO CHECK IN . MY FLIGHT IS TODAY ..WHEN I TRY TO CHECK IN MY TICKET . THE ERROR SAY "CHECK IN NOT ALLOWED DUE TO BALANCED DUE "..PLEASE SOLVE MY ISSUE AS SOON AS POSSIBLE
HI. I'm having a problem with the web- check in. I tried to change my seat but could not because of my credit card problem. when I refresh the pages and try to check in again, the pages said that I could not check in due to BALANCE DUE. how do I complete the payment so that I can check in?
Hi im having issues self-checking in online. When i tried to change seats and click continue, it keeps showing runtime error. Same when i tried on my phone
year 2018 (all messages): This is not the Airasia site, but the discussions forum. There is no flight information /e-ticket number / reservation on AirAsia carrier . Such comments are not fair. In order to get the correct reply, kindly attach the reservation / booking number and produce fllight number / airports. The reply can be given within 2-5 days by free staff. Regards. aryan{at}vivaldi.net
Guest : HI AIR ASIA, I JUST CHECK IN FOR MY TICKET BUT ITS APPEAR WORD "Check-in not allowed due to Balance due". COULD YOUR HELP ME. MY BOOKING NO IS BPFU9A
HI AIR ASIA, I JUST CHECK IN FOR MY TICKET BUT ITS APPEAR WORD "Check-in not allowed due to Balance due". COULD YOUR HELP ME. MY BOOKING NO IS LSUIYK
How i can change my booking flight when the email that i give is wrong and i can't get the initery
Guest : Booking Error: When you book your return tickets on AirAsia, please make sure you have bought your baggage allowance for both legs separately. We were caught by the booking process and only bought baggage for the forward leg, while thinking that we had bought the baggage allowance for both legs. On our return journey, we were caught at the check-in counter without a baggage allowance. We had to buy the first 15kg at RM 150, plus RM50 per kg thereafter. So if you want 20kg, you would have to pay RM150 + RM250 = RM400! A costly mistake!
I completed by reservations on their website just recently and it works great. Clear options and easy to understand the breakdown of the fares,taxes and add on options. I will write another review when I take my flight this upcoming June.
Warm reception , smiling face gives Airasia staunch winner position among other.
Hi, I have brought ticket from AirAsia a few months ago and i would like to view my booking number. Unfortunately I am not able to login as i forgot my password. But when i try to reset password, it prompt me "server error" or "x Exception". Do anyone have this kind of problem?
I have attempted to book twice - even pressed the confirm button, but it came up with ''Sorry, an error has occurred. Please try again later.'' I am slightly worried that my card may have randomly been charged - has this happened to anyone else? I haven't received a confirmation / booking number of any sort - I need to wait until my bank opens to make sure I haven't been charged.
Booking Error: When you book your return tickets on AirAsia, please make sure you have bought your baggage allowance for both legs separately. We were caught by the booking process and only bought baggage for the forward leg, while thinking that we had bought the baggage allowance for both legs. On our return journey, we were caught at the check-in counter without a baggage allowance. We had to buy the first 15kg at RM 150, plus RM50 per kg thereafter. So if you want 20kg, you would have to pay RM150 + RM250 = RM400! A costly mistake!
Can not book tickets, its not show payment page and just showing process bar image
Good evening.. I book a round trip ticket for 2 persons dated may1 manila to boracay and 21 boracay to manila,since we can't fly to boracay because effective april 26 boracay is shutting until 6 months, so my concern is I need to get my money back,the payment that I did should be refund.. I'm here in Hongkong I arrive Philippines these april 26. Do you have office located in PASAY city so that ill go into your office.. thank you and I hope you will responce me..
How come the total cost is only suppose to be $414 but Air Asia increases it to $558? The calculation provided only add up to 414 and not 558! AIR ASIA TRYING TO CHEAT MY MONEY IS IT????
HI AIR ASIA, I JUST CHECK IN FOR MY TICKET BUT ITS APPEAR WORD "Check-in not allowed due to Balance due". COULD YOUR HELP ME. MY BOOKING NO IS TFJCMR
i want to check in but it says check in not allowed due to balance due. how to solve this kind of problem ?please help me. Thank you.