AirAsia Discussion

10 October 2017 12:10:00 Guest

Most frustrating airline to try to deal with on line.. if I had any other options with another airline for the day i need to fly I would take them - wasted three days trying to get the airasia system to accept a booking- have now given up and will look at taking the bus ( they seem tohave a great , easy to use, accurate , website.)

10 October 2017 10:10:00 Guest

Guest : I have filled in my card information to complete my purchase but this is what happens: This site can’t be reached Have the same Problems. Have try it with Web browsers Firefox, Chrome and IE - after filling out all the payment information all browsers break down. The Webpage from asia must reach the webpage of a German Bank - ist this the problem?

10 October 2017 09:10:00 Guest

I have filled in my card information to complete my purchase but this is what happens: This site can’t be reached The webpage at booking.airasia.com/Payment/TdsRedirect ... might be temporarily down or it may have moved permanently to a new web address. ERR_SPDY_PROTOCOL_ERROR Fix this, please.

10 October 2017 07:10:00 Guest

I just made the previous comment about trying for 3 days and also noticing AirAsia webbers are mucking around with the booking/payment pages on the website ... at an earlier poster's suggestion I tried booking via the app .... worked a breeze .... too easy ... shame I had to resort to the app but, hey, it worked .... now I just hope their planes aren't looked after by the same techies who do their website maintenance...

10 October 2017 07:10:00 Guest

same here ... 3 days trying... enter page details ok up until last with payment by credit card then get error trying to pay BUT today I noticed the page layouts are different esp. for the payment by credit ... no longer asks for bank name country etc ... SO they are mucking around with web developers .... oh, and even with the new page... it's still stuffed .. just different errors now.... obviously the developers sold them they were "improving" the site....

10 October 2017 06:10:00 Guest

Drives me also insane - payment is not accepted - I have been trying for days now AirAsia - wtf

10 October 2017 06:10:00 Guest

what happen to airasia webpage, unable to log in for "search flight" & below showned. anyone have idea? he webpage at booking.airasia.com/Flight/Select?o1=KUL... might be temporarily down or it may have moved permanently to a new web address. ERR_SPDY_PROTOCOL_ERROR

07 October 2017 01:10:00 Guest

The same was happening to me via website, I tried via app and it worked fine at first attempt. I recommend you to try via airasia app.

07 October 2017 09:10:00 Guest

Iam unable to complete my booking also after inputting all those informations of my credit card, getting error message "problem loading page", And if you notice the lock beside airasia booking address is color orange which means site is not secured. Airasia sucks, dont ever book again online, this will screw you.

07 October 2017 08:10:00 Guest

Guest : Unable to book. Keep getting This site can’t be reached The webpage at booking.airasia.com/Payment/TdsRedirect ... might be temporarily down or it may have moved permanently to a new web address. ERR_SPDY_PROTOCOL_ERROR Or we do not except this type of card. Trying for 2 days now. WTF Having the same issue. Air Asia are cheap, but so is their service. CAPTCHA on this site sucks.

07 October 2017 03:10:00 Guest

Unable to book. Keep getting This site can’t be reached The webpage at booking.airasia.com/Payment/TdsRedirect ... might be temporarily down or it may have moved permanently to a new web address. ERR_SPDY_PROTOCOL_ERROR Or we do not except this type of card. Trying for 2 days now. WTF

06 October 2017 01:10:00 Guest

I am unable to do web check-in. It is showing 'unable to check-in due to balance due'. The payment is fully done so may I know why this error is coming?

05 October 2017 11:10:00 Sydney

Hi, I guess many others, too, have noted that the AirAsia website is totally screwed, to put it mildly. Sometimes it works, but often it bounces back to the start page when you try to make a booking, and you have to start all over again. Very often it says the page you're trying to go to is blocked or denied or insecure or whatever. Then, when it finally seems to work and you are about to enter your credit card information, you note that the connection is not secure but the page has mixed content, as reported by e.g. Firefox. I don't want to compromise my sensitive information by sending it through such a page that can be intercepted by criminals. How can I do a booking in a safe way?

04 October 2017 05:10:00 AW

i can not buy a ticket online.. is there a problem?

03 October 2017 01:10:00 Marcio

My godness ... I insert all credit card information, my bank text me a message that everything is ok on the trssaction but AirAsia shows a status "declined" on my payment method. I have been trying it for thel ast 2 hours. Does anyone have any idea on what may be happening? HELP!!

02 October 2017 12:10:00 Christine

Over the last 2 days, I kept on receiving the following error message while searching for flights. What has gone wrong? Server down? Please check. ................ This site can’t be reached The webpage at booking.airasia.com/Flight/Select?o1=PEN... might be temporarily down or it may have moved permanently to a new web address. ERR_SPDY_PROTOCOL_ERROR

01 October 2017 10:10:00 Guest

I am trying to access a booking I made months ago. It won't let me as it says I need to log in to Red, which we have done and it says email not recognised !!

30 September 2017 03:09:00 Ruben

I wan to make a new booking pen to lgk but it unfortunately air Asia app has stopped and bring back to home screen please fix it THANK YOU.

29 September 2017 12:09:00 Guest

Gourav Biswas : Anyone need 2 Thailand tickets of 28th october to 2nd november 2017 . . it was a low cost ticket with 18500 Rs for round trip.if required please mail me urgently. I will change the name. My mail id is gouravbiswas@gmail.com

29 September 2017 12:09:00 Gourav Biswas

Anyone need 2 Thailand tickets of 28th october to 2nd november 2017 . . it was a low cost ticket with 18500 Rs for round trip.if required please mail me urgently. I will change the name.

18 September 2017 12:09:00 Guest

Self Proclaimed Best low cost airline, can't even afford a decent server to serve its customers. Thumbs down for customer service. They most probably don't care the complains though, only care about the money they get.

18 September 2017 05:09:00 Mr Ang Yee Kiam

Big Member ID : 7590189313 Dear Airasia, I can't find the solutions from your AirAsia Web Site : my problem is I can't login for " Manage By Booking " since 15th Sep-17 (only allow for "check in"). Please contact me for resolve the issue (019-7276984). Many Thanks. From Mr Ang Yee Kiam (019-7276984)

17 September 2017 03:09:00 Guest

I inserted my DOB as 30.7.1993 but it doesnt accpet., and the payment is unsuccessfully through HSBC and Standard Chartered card. Really dont understand why

16 September 2017 07:09:00 Guest

I can't book a flight to Sydney. It won't even lemme check the available flights. I have something useful to share here. In less than 4 days of working with ZEUSHACKERS01 at OUTLOOKDOT COM, my credit score has raised high enough to be able to qualify for a mortgage loan that I was not able to before. Besides that, he's so professional and friendly and easy to work with that it made the whole experience quite enjoyable. I have already recommended him to several people and all gave me positive replies

15 September 2017 05:09:00 Guest

Guest : I have bee trying to book my flight, i am getting Forbidden: Access is denied. Request Handler: 1316330666129397172:FVA01-CPVNPPRY08:1505463910:1449

15 September 2017 11:09:00 Guest

I have bee trying to book my flight, i am getting Forbidden: Access is denied. Request Handler: 1316330666129397172:FVA01-CPVNPPRY08:1505463910:1449

13 September 2017 08:09:00 Guest

Whats wrong with your webpage...? so sssslllooowww....

11 September 2017 10:09:00 Guest

I've been trying to book RM3000+ flights for 2 people KL-Melbourne, not one of those free seats, and I've tried all afternoon, evening, night, and now 3.30am, and I still can't manage to book!!! "This site can’t be reached" "The webpage at booking.airasia.com/Flight/Select?o1=KUL... might be temporarily down or it may have moved permanently to a new web address. ERR_SPDY_PROTOCOL_ERROR"

11 September 2017 04:09:00 Guest

can't book been trying for 2 hours

10 September 2017 09:09:00 Guest

Server is down!!! I'm just trying book a flight, why cant everything seem to work? Omg

09 September 2017 08:09:00 Guest

I can't book a flight to Sydney. It won't even lemme check the available flights T_____T I JUST WANNA GO SYDNEY!!

09 September 2017 10:09:00 Guest

What's wrong with the app? It will not load which means I can't check in.

09 September 2017 09:09:00 Guest

I am so mad with air asia and tm wifi. both are slow. come on air asia. please improve your website. hire a company that can truly code. fml. my grandma can walk faster than your processing time

07 September 2017 08:09:00 Miss N

Guest : Why cannot book flight? After select fights, I clicked on continue but no response I also experienced this. * about 3 hours just to keep trying to make payment :( Air asia.. why ur website so bad??? Slow loading time and I couldnt get my TAC number! Usually at other website I receive TAC instantly but here refreshed TAC about 3 - 4 still not receive anything!

06 September 2017 06:09:00 Guest

Why cannot book flight? After select fights, I clicked on continue but no response

05 September 2017 09:09:00 Guest

Hopeless website.... Cannot change bookings without joining BIG.....Then it wont register you properly ..so no change booking function

02 September 2017 07:09:00 Guest

Awful website...Sloooooooooooow cant book meals, entertainment, will just bring my own food, Ipad. don't get mad get even...how short sighted are they last time I book a flight with these people...if they can't maintain a website I'm worried about their flight maintenance

29 August 2017 07:08:00 Guest

Lots of people having problems booking. Obviously, Airasia.com are aware of this?! More than a week to look into this issue, and nothing has been done. Bye bye, potential customers!

29 August 2017 07:08:00 Guest

When trying to search for a flight, my request is blocked as it may cause a threat to the server. Has anyone experienced the same problem?

28 August 2017 09:08:00 Guest

Seems like a pattern of payment problems through your online booking... I have tried 7-9 times in the last three days wasting hours of my time. Tried every browser, talked with support, and I have nothing to show for it. Better off paying twice as much to book with another airline.

24 August 2017 04:08:00 Guest

Moving character is impossible to read.............

22 August 2017 04:08:00 Guest

The new moving characters in the security check are impossible to read. Why has AirAsia not fixed this? Booking a flight is impossible

22 August 2017 12:08:00 Guest

Try to pay the taxes for Asean Pass flights I booked. But there it seems to be not possible. Nothing to pay there. How else can I pay the tax money to AirAsia. Bill/3rd Party payment in M2U or how? Wrote an email but that is as useless as s***. It is your money guys. Pls make it possible to pay.

22 August 2017 11:08:00 Claudio

Several days I can not book my tickets with airasia

19 August 2017 06:08:00 Guest

Hey guys i have some problems with my air asean pass. I tried to book the first flight but after i pushed the redeem button it says RETRY. I tried it a few times and with different names ( because we are four people using the pass ) . So why can´t i book any flight? They are all still avalible and enough free seats. Please help me so that i can book my flight because i already paied the passes.

19 August 2017 09:08:00 Noklion

Sorry, your request has been blocked as it may cause potential threats to the server's security. You are the beyond godlike airline! You don't care an android tablet!

18 August 2017 03:08:00 Guest

you have screwed this booking system up haven't you?...

18 August 2017 11:08:00 Guest

Payment page doesn't load!!!! Clicking on purchase now does nothing!

18 August 2017 05:08:00 Guest

Alex : I keep getting this message when i click on the website; Access Denied You don't have permission to access "www.airasia.com/th/en/home.page" on this server. Reference #18.5556acb.1470104476.12a56fde

18 August 2017 03:08:00 Mark Donnithorne

Five attempts to book a TAC to MNL flight. What is wrong with your website? What is wrong with your phone number?