i am getting this msge .."your request has been blocked as it may cause potential threats to the server's security."..
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same problem, "Sorry, your request has been blocked as it may cause potential threats to the server's security"
Cant view the page, it keeps saying "Sorry, your request has been blocked as it may cause potential threats to the server's security."
Not possible to book .. Show "Sorry, your request has been blocked as it may cause potential threats to the server's security."
Hello guys, Ive recieved this notification on my Account. How do i address this ? and update my current booking. It is not stated in my profile. TQ ERROR Case Number: DP2RMLU439 [5022:IndexOutOfRangeException] Sorry, an error has occurred. Please try again later. If the error persists, logon to AskAirAsia.com for help.
Terrible booking site. Try to pay and payment won't go through. Try again later and prices have gone up. Told "value bundle" includes meal but then have to pay for meal or can't progress with the booking procedure. You automatically are "ticked" as wanting travel insurance and have to un-tick the relevant box. Then if you have to return back to a previous page you are again automatically "ticked" for travel insurance. Terribly limited choice of ways to pay and you get charged for using Visa Debit cards. All seems like a bit of a scam. Put me off the Philippines somewhat.
The captcha - moving characters is totally impossible to be seen. Did your development team even try to use that before they make it go live?
why I can't see the moving characters? I need to key in that characters for verification...
Your payment webpage doesn't load. Only get a blank page. Used IE, FireFox, Chrome all have problems.
I entered the wrong email address, how could I change it? Coz i haven't received my itinerary yet..
i buy additional luggage, but my payment was unsuccessful and Check-in not allowed due to Balance due. What should i do?
Guest : How can I see the moving characters?? I want to pay!!! It really suck???
why cant i connect to finalize my payment?its been like this for days
I have been trying to book a ticket through your website for the past two days, it keeps crashing after inserting payment details. What am I supposed to do?
It's funny that when you book 4 return tickets (for a family) the setas assigned were all scattered when doing the check-in. Yes, there are available seats in a row, togehter, but that's not where we were placed. So I have to pay to move my family around so we can sit together ( fine, I'll take the extra cost) but when trying to pay the Air Asia payment site will not accept my credit card, nor any other we have in our family. Weird? I used the same credit card to book the flights some months ago, and now the vard will not be accepted. I get an error message that I have entered wrong card number. Silly, I have redone it 10 times and still the card is not accepted. Reading here that others have the same payment problems makes me wonder if they want to make more money or just spend our time by refusing to accept the payments. Annoying it is!
Hi,i have prob i want to cancel my purchase in ads on.. i booked a flight and already paid it.. and now i purchase ads on but now i decided to cancel it.. but still my account says that i need to pay the amount due and what happen that i got processing fee qunar?..
My account is from Taiwan, and I want to book 2 tickets to Malaysia. However, at the last step, the website keeps showing me " InProcessPaymentChanged : The payment to be validated has been changed by the client. '' I don't know what's wrong at all...
i need head office number email. why u not come in pakistan this airline
Can't do anything anymore from your website - I've been trying for a week to buy a flight. I like your short haul flights but your website sucks and you're losing my business. Congrats.
I have been trying to book a flight for almost and ENTIRE day yet your website keeps on crashing. I have already lost the flight I was interested in due to your payment whatever problem. Now I have another flight I am interested in and the same thing keeps on happening. Could you please help. Thank you
I am trying to pay for a ticket with air Asia and I keep getting a message Bank Popup then nothing Please help
Guest : Anyone else having trouble paying via credit card - doesnt matter what currency and credit card I use (Philippine, or US) it tells me "We do not accept payment from this card type. Please use another card for payment." I have tried both local and international credit cards. Exactly identical problem from Malaysia
Anyone else having trouble paying via credit card - doesnt matter what currency and credit card I use (Philippine, or US) it tells me "We do not accept payment from this card type. Please use another card for payment." I have tried both local and international credit cards.
The payment method is credit card but i dont have one. how to change the payment method :(
I am trying to create an air asia account and it won't allow me to select my state everything else is ok but it's a required field. Can anyone help me out?
I face the problem to activation of air asia account. I already log in few times. The log on activation account was unsuccessful. Can you help me on what should I do?
How can I see the moving characters?? I want to pay!!! It really suck???
I want to add on baggage weight. But system says error. So how can we pay. We don't want to be overcharge at the counter. Hope this not some kind of deliberation
web check in fail!!!!Air asia pls explain . why always show general error?!!!
It's June 1st....have been trying to book flight for 3 days now....when you get to payment, it doesn't work. Don't bother. * of time.
Security checking Please type the characters you see in the image (Character is not case sensitive)
You guys need to fire your IT team and vendor. Worst website ever. 4 hours and counting in the last two days to book a ticket. Most airlines you are done in 10 minutes worst case scenario
Note: InProcessPaymentChanged : The payment to be validated has been changed by the client.
Help! Urgent!!! Check-in not allowed due to Balance due Still having problems? If pop up this problem, how long we need to wait to re check-in again?
Air Asia site down in Cape Town, South Africa as well !!! What's Up !!!
Note: InProcessPaymentChanged : The payment to be validated has been changed by the client. Errors: BookingNotPaidInFull : The payment has been declined. Please ensure that your credit card details are correct, or try another payment method. What am I supposed to do? I booked 2 Flights earlier. Now the 3rd wont work to pay -.-
Warning!!! For those using Airasia online booking system. Never do Manage booking and attempt to change flight if your only intention is to see the cost. That will change your flight even if you didn't complete the whole process! That came as a surprise on the day of my flight and i ended up buying a new ticket. Will never fly with airasia again. Never!